Bank Teller Jobs in Syracuse, NY

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  • Teller (Part-Time)

    Manufacturers and Traders Trust Co

    Bank Teller Job In Syracuse, NY

    Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. Primary Responsibilities: Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. Transition identified sales opportunity and provide introduction to appropriate banking partner. Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities). Process customer/account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity. Managerial/Supervisory Responsibilities: Not Applicable Education and Experience Required: High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology Education and Experience Preferred: Bilingual based on branch needs Physical Requirements: Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs - 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationSyracuse, New York, United States of America
    $18-25.8 hourly 60d+ ago
  • Teller

    M&T Bank 4.7company rating

    Bank Teller Job In Syracuse, NY

    Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. **Primary Responsibilities:** Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. Transition identified sales opportunity and provide introduction to appropriate banking partner. Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities). Process customer/account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. **Scope of Responsibilities:** The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity. **Managerial/Supervisory Responsibilities:** Not Applicable **Education and Experience Required:** High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology **Education and Experience Preferred:** Bilingual based on branch needs **Physical Requirements:** Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs - 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Syracuse, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
    $18-25.8 hourly 5d ago
  • Teller - Solvay Office

    Solvay Bank Corp 4.0company rating

    Bank Teller Job In Syracuse, NY

    At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our retail banking team. Teller - Solvay Office The Teller position is a key role at Solvay Bank, providing excellent customer service by welcoming new and existing clients of the Bank and assisting them with account transactions and servicing needs. Tellers handle large amounts of cash in an organized, timely and accurate fashion, balancing their own cash drawer daily. The successful candidate will have proficient analytical and mathematic skills. For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more. Internal applications must be received by 04/07/2025. Solvay Bank is an EOE/AA/Disability/Veteran ********************************************************************************************************************* ************************************************************* Solvay Bank Position Title: Reports To: Teller Head Teller Assistant Branch Manager Branch Manager Position summary: Receives and pays out money, keeps records of money and negotiable instruments involved in financial transactions, while providing exceptional client service by performing the following duties: Job Responsibilities: * Delivers excellence in customer service, guidance and respect to all Solvay Bank customers and co-workers in accordance with the Solvay Bank Client Service Standards * Thoroughly understands, embraces and exhibits Solvay Bank Values and serves as an example to others in actions and words * Receives checks and cash for deposit, verifies amount and examines check endorsements * Cashes checks and pays out money after verification of signatures and customer balances * Processes negotiable instruments following all policies and procedures computer generated receipts * Enters customer transactions into computer software to record transactions, and issues * Place holds on accounts in accordance with bank and regulatory policy * Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen * Develops strong knowledge of the Bank's deposit and electronic banking products so as able to recognizes client needs and makes appropriate recommendations or referrals to co-workers * Removes deposits from and counts and balances cash in automated teller machines and night depository * Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of security for the bank * Accepts stop payment requests and address changes, distributing to the proper personnel for processing * Responds to customer inquiries as appropriate * Assists with daily scanning to balance branch * Adheres to established policies, procedures and federal regulations * Performs other tasks requested by supervisor/manager as they relate to the bank and its Functions * Adheres to Information Security policies and related regulatory policies, procedures and standards designed to protect customer and Bank-owned information Qualifications: * Experience in counting currency and coin * Good math aptitude * Ability to deal effectively and tactfully with all types of customers Experience and Education: * High School Graduate or GED * Customer service experience * Previous cash handling experience * PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and climb stairs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is moderate.
    $33k-37k yearly est. 6d ago
  • Part Time Associate Banker Syracuse (30 Hours)

    Chase 4.4company rating

    Bank Teller Job In Syracuse, NY

    We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience
    $84k-181k yearly est. 60d+ ago
  • Banker Associate - Middle Market Banking - Associate

    JPMC

    Bank Teller Job In Syracuse, NY

    You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as an Associate Banker is for you. As an Associate Banker in Middle Market Banking, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. You will be responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue. You will be required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Multinational Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail. This role is not eligible for employer sponsored immigration support of any kind. Job Responsibilities Champion a culture of innovation and a customer centric mindset Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships Find ways to drive new client acquisition in partnership with the bankers Embrace a culture of respect, diversity and inclusion Required Qualifications, Capabilities and Skills 3+ years in a similar banking, venture, credit or treasury role Outstanding professional reputation and integrity Strong leadership skills required Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly Extensive knowledge of products and services Preferred Qualifications, Capabilities and Skills Bachelor's degree preferred Superior knowledge of the market dynamics and its business environment preferred Excellent problem solving, oral, and written communication skills
    $73k-148k yearly est. 27d ago
  • Banker Associate - Middle Market Banking - Associate

    144780-Payments_Us

    Bank Teller Job In Syracuse, NY

    You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as an Associate Banker is for you. As an Associate Banker in Middle Market Banking, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. You will be responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue. You will be required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Multinational Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail. This role is not eligible for employer sponsored immigration support of any kind. Job Responsibilities Champion a culture of innovation and a customer centric mindset Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships Find ways to drive new client acquisition in partnership with the bankers Embrace a culture of respect, diversity and inclusion Required Qualifications, Capabilities and Skills 3+ years in a similar banking, venture, credit or treasury role Outstanding professional reputation and integrity Strong leadership skills required Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly Extensive knowledge of products and services Preferred Qualifications, Capabilities and Skills Bachelor's degree preferred Superior knowledge of the market dynamics and its business environment preferred Excellent problem solving, oral, and written communication skills
    $73k-148k yearly est. 60d+ ago
  • Teller

    The Lyons National Bank 4.2company rating

    Bank Teller Job 39 miles from Syracuse

    Teller The Lyons National Bank currently has a Full Time Teller position open in our Seneca County Branch. If you are a Confident individual who exemplifies an Enthusiastic Personality with a Passion to provide Superior Customer Service, why not consider joining our team at LNB. LNB is a growth oriented community bank who is committed to building strong customer relationships in providing quality products and exceptional service. The Teller position requires a high school diploma or equivalent and preferably three to six months related experience. This position is responsible for performing a variety of duties to support the paying and receiving functions of the branch office; such as accepting deposits, cashing checks within approved authority and operating policy, and selling cashier checks, money orders, and certified checks. The pay range for this position is $16.50 - $18.50 per hour, depending on experience and qualifications. (Range may be adjusted for applicants with significant experience.) The Lyons National Bank is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 315 - 325 - 4543 or email at **********************.
    $16.5-18.5 hourly 22d ago
  • Call In Teller

    Community Bank System, Inc. 4.6company rating

    Bank Teller Job 25 miles from Syracuse

    Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Call-In Bank Teller will have the convenience of a flexible schedule to support multiple Bank Branches. As a Call-In Bank Teller, you will provide coverage to the team by conducting financial transactions while actively listening for customer needs and referring customers to appropriate products. Provide quality customer service and a positive banking experience by handling financial transactions (i. e. cashing checks, handling deposits/withdrawals, etc. ) with accuracy and professionalism. Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly. Prepare individual daily settlements of teller cash and proof operations. Research customer accounts, send out prospecting letters and follow up with customers by telephone. Accept loan, utility and other payments. Issue money orders, cashier's and travelers checks, correspondent bank drafts, etc. Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner. Perform other related duties as assigned or directed. Qualifications Reliable transportation High School Diploma or GED Good communication skills Attention to detail Basic math skills and computer skills Ability to understand direction and adhere to established policies and procedures Prior cash handling or customer service is preferred but not required All applicants must be 18 years of age or older Travel is required to surrounding branches as needed Other Job Information Hours: Must be available on call, as needed. Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department. Minimum USD $16. 50/Hr. Maximum USD $21. 53/Hr.
    $30k-37k yearly est. 6d ago
  • Teller

    Keybank National Association 4.4company rating

    Bank Teller Job 9 miles from Syracuse

    Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Responsibilities * Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. * Assumes responsibility for the efficient, effective, and accurate performance of teller functions. * Proactively work to identify and resolve client servicing issues, escalating as needed * Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker * Assist clients in achieving their financial goals and objectives through the use of financial wellness tools * Participate in morning huddles and end of day debriefs * Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines. * Review and maintain knowledge of product guides, fees, and policies to stay current on offerings * Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice * Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications * High School Diploma , GED, or equivalent business experience (required) Experience Qualifications * Experience in a client service role (required) * Experienced in cash handling (required) * General understanding of PC with Windows based applications and calculator (required) Tactical Skills * Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions * Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) * Strong work ethic and high level of integrity * Excellent Time management skills Personal Skills * Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change * Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals * Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making * Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives * Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results Practical Skills * Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations * Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience * Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management * Storytelling: Describes storytelling techniques, concepts, and potential benefits * Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives Core Competencies * All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands * Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Driving Requirements * Ability to occasionally operate a motor vehicle with a valid driver's license. COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $18 to $22.60 per hour depending on location and job-related factors such as level of experience. Compensation for this role also includes short-term incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 06/17/2025 KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
    $18-22.6 hourly 10d ago
  • Part Time Associate Banker Syracuse (30 Hours)

    Jpmorgan Chase & Co 4.8company rating

    Bank Teller Job In Syracuse, NY

    JobID: 210574104 JobSchedule: Part time JobShift: Base Pay/Salary: Syracuse,NY $20.00-$23.17 We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities * Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings * Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements * Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want * Assists clients and the branch team by helping with new account openings when needed * Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills * 6+ months of customer service experience * High school diploma or GED equivalent Preferred qualifications, capabilities, and skills * Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures * Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills * Strong desire and ability to influence, educate, and connect customers to technology * Cash handling experience
    $31k-75k yearly est. 5d ago
  • Senior Teller

    Jeff Bank 3.9company rating

    Bank Teller Job 41 miles from Syracuse

    GENERAL RESPONSIBILITIES Responsible for performing a variety of duties to support the paying and receiving function of the community office; coordinating work within the unit or department, as well as with other departments and units; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information; providing guidance and on-the job- training to Teller(s); assisting the immediate supervisor with administrative tasks to support department/unit operations. Supervising personnel in the absence of the Head Teller. ESSENTIAL DUTIES 1. Demonstrates core values and guiding principles as outlined in the Bank's Mission, Vision and Value Statements of which the following are illustrative: a. Gives exceptional customer service to both internal and external customers by providing prompt, polite and effective communication. b. Participates as a member of the team. c. Positively and proactively contributes to the Bank's Strategic Plan. d. Demonstrates support of Management. 2. Ensures that all activities and work functions adhere to compliance requirements as are defined in company policies and procedures as well as state/federal laws and regulations. 3. Performs a variety of duties to support the paying and receiving function of the community office of which the following are illustrative: a. Provides customer service by accurately and efficiently completing all deposit, check cashing within approved authority and operating policy and other transactions involving negotiable instruments including cashiers checks, cash advances, new account referrals, etc. b. Accepts utility bill payments as appropriate. c. Accepts loan payments, safe deposit box rent and other related payments. d. Follows dual control. e. Maintains an approved level of cash; turns in excess and mutilated cash. f. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis. g. Prepares reports relating to the function, e.g., currency, transaction, BSA reports, etc. h. Maintains supplies and an awareness of Teller supply inventory control. i. Balances general ledger accounts related to the paying and receiving function, e.g., Utilities, Coin, inter-bank accounts, etc. j. Is able to open/close accounts and perform associated computer work. Is knowledgeable of CD products and can assist in issuance and closing of same. k. Will be required to balance and/or service ATM machines. l. Consistently demonstrates positive/welcoming demeanor. 4. Participates in the Jeff Bank's growth initiatives offering referrals and services to new and existing clients: a. Actively serves as a team player involved in achieving branch goals. b. Recommends the best accounts to customers using the sales presentation process and asks for the business. c. Identifies sales opportunities at the teller line and drive-thru and makes professional referrals to other team members. 5. Coordinates specific work tasks with other personnel within the unit or department as well as with other units and departments in order to ensure the smooth and efficient flow of information. 6. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Equal Credit Opportunity Act, etc., including but not limited to BSA & AML (awareness when processing cash deposits, sale of monetary instruments and structured deposits). 7. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 8. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy. 9. Provides leadership, on-the-job training, and technical guidance to Teller(s). 10. Assumes all Head Teller Duties in his/her absence. ANCILLARY DUTIES 1. May be required, on occasion, to provide safe deposit box services to customers. 2. May be required to provide support in nonpaying and receiving activities, e.g., new accounts, loans, etc. 3. May be required to verify and wrap coin for vault cash control purposes. 4. Performs other related duties as assigned or directed. Salary Range $17.82 - $22.15 Hourly JOB LOCATION Each branch office Equipment/Machines 1. Telephone 2. Teller Machine 3. Calculator 4. Copy machine 5. Computer keyboard 6. Coin machine(s) 7. Sorter 8. Currency verifier 9. Combination lock 10. Office doors and security equipment.
    $17.8-22.2 hourly 60d+ ago
  • On-Call Teller (Central New York)

    Tompkins Financial Corporation 4.0company rating

    Bank Teller Job 45 miles from Syracuse

    Overview Engages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other team members who can help them address their financial needs. Works under close supervision with limited decision-making authority. Responsibilities Perform a variety of duties quickly and accurately to support the paying and receiving function of the branch of which the following are illustrative: Accept and process deposit transactions. Cash checks and process withdrawal transactions within approved authority and operating policy, while ensuring proper identification is obtained and verifying sufficient funds are available. Sell Cashier's Checks. Redeem EE Savings Bonds. Issue approved cash advances on Company accepted credit cards. Transfer funds between accounts as required. May accept and process utility payments. Accept and process all types of loan payments and credit card payments. • Maintain an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel. • Respond to telephone inquiries from customers regarding balances, withdrawals, verification of accounts, etc. • Prepare daily settlement and proof of cash transactions; balance cash drawer accurately, quickly and efficiently on a daily basis. • Prepare and review reports relating to the function, e. g. Currency Transaction Reports (CTRs), Bank Secrecy Reports, etc. • Process night deposit, mail deposit, ATM deposit and courier deposit transactions • Maintain an approved level of cash, and sell excess cash and/or mutilated cash when appropriate. • Balance and/or service ATM machines, coin machines, or currency transaction machines when necessary. • Verify and wrap coin and/or currency for vault control purposes. • Abide by the current laws and organizational policies and procedures designed and implemented to promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the work place. • Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements; ensure that the unit and all personnel adhere to the same. • Provide safe deposit box service to customers. • Work Saturdays and evenings as required; open and close the branch as required. • All other duties as assigned. Qualifications • A high school diploma or equivalent preferred. • Cash handling experience in banking, cash office or retail setting. Six(6) months to one(1) year of experience is preferred. • Excellent customer service skills. • Exemplary organizational, problem-solving and communication skills. • Ability to follow precise directions. • Ability to operate teller equipment and learn banking systems quickly. • Proficient PC skills. • Moderate typing and ability to operate various office machines. EEO Statement Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. For more information, please click here #communitybank Pay Range USD $16. 25 - USD $17. 50 /Hr.
    $16 hourly 60d+ ago
  • Teller

    Reliant Community Credit Union 3.6company rating

    Bank Teller Job 47 miles from Syracuse

    Full-time Description Status: Hourly/Non-exempt Shift/Hours: Full-time, based on business needs. Business hours are Monday-Thursday 9am-4pm, Friday 9am-5pm and Saturday 9am-12pm. Must be flexible to meet current and future business needs. General Summary: It's a beautiful thing when a career and passion come together! Do you have a passion for helping people? If so, we are looking to hire you for a very important position, Teller! Our Tellers work directly with our members each and every day, they are a strong representation of the credit union and our culture! Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces seven years in a row, is seeking to add an energetic team member for our Sodus, NY branch. We offer an excellent teamwork environment based on Accountability, Respect, and Teamwork, (ART), along with an excellent benefits package including our 401k retirement plan, life insurance benefits, insurance coverage options, career clothing, and other employee perks. As a Teller at Reliant, you will: Provide a positive member experience. Perform routine member transactions in a professional, confidential, and accurate manner. Assure that Reliant products and services are provided to our members. Experience exciting career opportunities! Requirements Required Knowledge, Skills & Abilities: Professional and positive attitude, with a desire to help others Confidence to recommend products and services Excellent oral and written communication skills Ability to work in a fast-paced environment independently as well as with a team Ability to work a flexible schedule, including Saturdays Required Training and Experience: Previous cash handling, sales or customer service experience Physical Requirements: Use keyboard, monitor, telephone, and other standard office equipment. Lift and move a minimum of 20 pounds. Capable of regular, reliable and timely attendance Candidates considered for hire are subject to credit and other employment reference checks. Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at ************ or email at *********************. Salary Description $16.50 - $22
    $28k-32k yearly est. 4d ago
  • Teller

    GPO Federal Credit Union

    Bank Teller Job 47 miles from Syracuse

    Full-time Description Overview of the Role The Teller position has primary contact with GPO's membership and plays a vital role in ensuring our members receive quality service. As a teller you must act as a member advocate by seeking ways to enhance the member experience while completing daily transactions. Teller scheduling is Monday-Friday 8:15am-5:15pm with two to three Saturdays a month from 8:45am-12:15pm. As a Teller you will gain multiple skills & knowledge such as proper cash handling & customer service skills, knowledge of financial products and sales experience. Requirements Teller Responsibilities Engage with members to ensure a professional and positive experience, developing strong member relationships. Look for opportunities to cross-sell products and services that would provide value and benefit to the members in addition to helping the branch meet overall sales goals. Complete transactions accurately to maintain a balanced drawer daily. Greet members as they enter the building to create a welcoming environment. Resolve service issues, answer member questions or refer members to another employee as needed to guarantee member satisfaction and retention. Maintain the ATM and night depository as directed by the teller supervisor. Act as a first line of defense against member fraud by reporting suspicious or irregular activity and educating our members on account security. Other duties as assigned Teller Expectations Adapt a work ethic that is aligned with GPO's mission and keeps our member service at the forefront. Hold oneself accountable for your actions and commitments. Complete training as assigned and continually search for opportunities to enhance one's ability and knowledge. Effectively communicate with fellow employees, teller supervisor and branch management while maintaining a professional and courteous demeanor. Protect member information by using discretion when discussing member matters and follow all policies and procedures related to confidential information. Teller Qualifications Ability to work in a team setting as well as take on individual projects A high-school diploma or a GED A minimum 6 months of cash handling experience Willingness to promote credit union products and services Teller Physical Demands Standing for extended periods of time. Ability to lift bags of coin and cash drawers with regularity in excess of 10 pounds. Ability to manually count cash with dexterity on a regular basis. GPO's Benefits Package Includes: Employer Paid 401K Retirement Plan (starting on your first day with 3% employer contribution match), Life Insurance, Long Term Disability and HSA Contributions Competitive Salaries, Annual Raises and Incentives Low Cost Medical, Dental, & Vision Insurance Paid Vacation Time, Sick Leave, Personal Time and 11 Paid Holidays Actual compensation rate will be determined based on relevant experience.
    $32k-38k yearly est. 7d ago
  • Corporate and Private Bank Strat - Associate

    Deutsche Bank 4.9company rating

    Bank Teller Job 46 miles from Syracuse

    Job Title: Corporate and Private Bank Strat Corporate Title: Associate DB is Germany's leading bank with strong positions in Europe and significant presence in the Americas and Asia Pacific. We're driving growth through our strong client franchise, investing heavily in digital technologies, prioritizing long-term success over short-term gains, and serving society with ambition and integrity. DB serves clients' real economic needs in commercial and investment banking, retail banking and transaction banking, and provide ground-breaking products and services in asset and wealth management. That means a career packed with opportunities to grow and the chance to shape the future of our clients. Strats combine expertise in quantitative analytics, modelling, pricing, and risk management with deep understanding of system architecture and programming. Their primary output is a scalable and flexible Front Office pricing and risk management system. The technology platform underlies the trading functions of the Bank as well as management processes around the rational allocation of constrained resources, management of funding costs and capital efficiency programs. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource Groups support an inclusive workplace for everyone and promote community engagement Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits Educational resources, matching gift and volunteer programs What You'll Do Modelling and managing funding costs and funds transfer pricing, moving to a portfolio funding model. Pricing deposits and loans based on funding costs and capital hurdles. Design incentive structures for businesses around financial resource consumption, allocation, and capital optimisation. Drive alignment across Front Office, Credit Risk Management, and Finance for financial resource calculations. Assist in building and calibrating credit risk capital models using historical default and recovery data. Provide trading desks expertise in quantitative analytics, modelling, pricing, and management of loan and mortgage portfolios. Skills You'll Need Strong quantitative and analytical skills Strong computing and programming skills, including C++ and Python experience. Skills That Will Help You Excel Familiarity with funding or banking businesses and markets Experience with interest rate risk or credit risk modelling. Experience with managing capital efficiency. Expectations It is the Bank's expectation that employees hired into this role will work in the New York City office in accordance with the Bank's hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in New York City is $135,000 to $175,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration. Deutsche Bank Benefits At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authenti cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more! Learn more about your life at Deutsche Bank through the eyes of our current employees: *************************** The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email ****************. #LI-HYBRID We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision.
    $135k-175k yearly Easy Apply 5d ago
  • Relationship Banking Associate

    NBT Bancorp 4.4company rating

    Bank Teller Job 12 miles from Syracuse

    Pay Range: $17.50 - $19.62The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required. Education and Experience: High School Diploma or Equivalent Minimum one year experience in related banking positions or equivalent sales/customer service experience Skills and Abilities: Excellent listening & communication skills Ability to approach, identify and have conversations with customers and identify needs and opportunities Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills Ability to function in a fast paced, ever-changing environment Ability to work well with people as a team Proficient computer skills Tasks Performed: 65% Processes routine transactions and associated general customer and account servicing duties with a high level of accuracy and efficiency including but not limited to routine and non-routine teller transactions in accordance with policy and procedures. Performs various administrative duties as assigned including maintaining records, preparing a variety of forms & reports and daily vault balancing. Engages in referral and relationship management in accordance with established objectives and goals. Provides support for new deposit account opening as required. Will adhere to security measures and controls to minimize any potential losses to the company. 25% Identify customer opportunities through interactive and consultative conversations to assess and address the needs of the customer. Provides services to customers, including but not limited to basic deposit account opening and referring customers to the appropriate business partners when necessary. Conducts sales and service calls to existing and potential customers to ensure existing customer needs are met and to prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner. 5% Participates in community events that support efforts with the Community Reinvestment Act CRA. 5% Performs other duties as assigned and required. Physical Requirements: Communicate effectively with internal and/or external customers Stationary 50% of time Move about within or between locations Bend, Twist, Crouch, Squat Move Objects to Maximum 20 lbs Benefits for Full-Time Employees: Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. Parental Leave: Six weeks of paid leave at 100% of your salary. Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Flexible Spending Accounts: For healthcare and dependent care expenses. Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. Adoption Assistance: Supporting your growing family. Tuition Reimbursement: Invest in your education and career growth. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future Paid Sick and Safe Leave: For your health and safety. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
    $17.5-19.6 hourly 22d ago
  • CUSTOMER SERVICE Hardware Store BASIC

    Lumberyard 3.8company rating

    Bank Teller Job 48 miles from Syracuse

    Benefits: Locally owned and operated 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development You might be a great fit if… You enjoy serving others as we would like to be served. Making the best even better. You enjoy making a difference in your community. You enjoy helping others. You enjoy working in teams. You're motivated to learn new skills. Job Summary: Basic Customer Service representatives are expected to maintain a positive representation of Secor by providing an outstanding customer service experience consistent with company values. Working independently and assisting Advanced Customer Service representatives, the main task of this role is to assist customers and maintain a clean, efficient, well stocked sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities: Responsibilities: The Basic Customer Service Representative for Secor hardware stores participates in all basic hardware operations including receiving and stocking merchandise through all departments of the hardware store. Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders. Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks. Notify customers of upcoming promotions and new products. Receive incoming and stage outgoing hardware shipments. Assist with loading products into customer's vehicles as needed. Merchandise products according to prescribed planograms and help maintain signage. Restock shelves as necessary. Assist in taking regular inventory of stock. Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day. Help store staff with other tasks as needed. Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy. Attend and participate in all company-sponsored training programs as required. Adhere to all store policies and safety standards. Be able to cut keys for customers. All other duties assigned. Qualifications: Outstanding customer service skills and a professional attitude. A working knowledge of the products contained in the store with a willingness to continue to learn. Organized, self-starter who thinks independently and solves problems. Knowledge of effective sales methods and techniques. Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Strong math, reading, writing, and communication skills. Able to lift up to 80 lbs, regularly lift 25 - 50lb. Able to work a flexible schedule, including evenings, weekends, and holidays as needed. Goals: Boost overall sales by closing the sale, and promoting the store's loyalty program and add-on sales. Continually expand knowledge of all departments in the store. Become a versatile employee, able to help in other areas when needed. Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management. After enough experience, become an Advanced Customer Service representative demonstrating excellence in customer service, mastery of hardware service skill sets, and mentoring new Basic Customer Service employees, helping them understand store products, services, and retail concepts. Compensation: $15.00 - $17.50 per hour No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities-through the best of times and the greatest challenges.
    $15-17.5 hourly 60d+ ago
  • Relationship Banking Associate

    Nbtbancorp

    Bank Teller Job 25 miles from Syracuse

    Pay Range: $17.50 - $19.62The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required. Education and Experience: High School Diploma or Equivalent Minimum one year experience in related banking positions or equivalent sales/customer service experience Skills and Abilities: Excellent listening & communication skills Ability to approach, identify and have conversations with customers and identify needs and opportunities Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills Ability to function in a fast paced, ever-changing environment Ability to work well with people as a team Proficient computer skills Tasks Performed: 65% Processes routine transactions and associated general customer and account servicing duties with a high level of accuracy and efficiency including but not limited to routine and non-routine teller transactions in accordance with policy and procedures. Performs various administrative duties as assigned including maintaining records, preparing a variety of forms & reports and daily vault balancing. Engages in referral and relationship management in accordance with established objectives and goals. Provides support for new deposit account opening as required. Will adhere to security measures and controls to minimize any potential losses to the company. 25% Identify customer opportunities through interactive and consultative conversations to assess and address the needs of the customer. Provides services to customers, including but not limited to basic deposit account opening and referring customers to the appropriate business partners when necessary. Conducts sales and service calls to existing and potential customers to ensure existing customer needs are met and to prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner. 5% Participates in community events that support efforts with the Community Reinvestment Act CRA. 5% Performs other duties as assigned and required. Physical Requirements: Communicate effectively with internal and/or external customers Stationary 50% of time Move about within or between locations Bend, Twist, Crouch, Squat Move Objects to Maximum 20 lbs Benefits for Full-Time Employees: Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. Parental Leave: Six weeks of paid leave at 100% of your salary. Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Flexible Spending Accounts: For healthcare and dependent care expenses. Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. Adoption Assistance: Supporting your growing family. Tuition Reimbursement: Invest in your education and career growth. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future Paid Sick and Safe Leave: For your health and safety. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
    $17.5-19.6 hourly 15d ago
  • Teller

    M&T Bank 4.7company rating

    Bank Teller Job In Syracuse, NY

    Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. Primary Responsibilities: Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. Transition identified sales opportunity and provide introduction to appropriate banking partner. Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities). Process customer/account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity. Managerial/Supervisory Responsibilities: Not Applicable Education and Experience Required: High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology Education and Experience Preferred: Bilingual based on branch needs Physical Requirements: Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs - 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Location Syracuse, New York, United States of America
    $18-25.8 hourly 6d ago
  • Teller - Westvale Office

    Solvay Bank 4.0company rating

    Bank Teller Job In Syracuse, NY

    At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our retail banking team. Teller - Westvale Office The Teller position is a key role at Solvay Bank, providing excellent customer service by welcoming new and existing clients of the Bank and assisting them with account transactions and servicing needs. Tellers handle large amounts of cash in an organized, timely and accurate fashion, balancing their own cash drawer daily. The successful candidate will have proficient analytical and mathematic skills. For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more. Internal applications must be received by 03/21/2025. Solvay Bank is an EOE/AA/Disability/Veteran ********************************************************************************************************************* *************************************************************
    $33k-37k yearly est. 22d ago

Learn More About Bank Teller Jobs

How much does a Bank Teller earn in Syracuse, NY?

The average bank teller in Syracuse, NY earns between $30,000 and $41,000 annually. This compares to the national average bank teller range of $26,000 to $38,000.

Average Bank Teller Salary In Syracuse, NY

$35,000
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