Seasonal Teller
Bank Teller Job In Pittsburgh, PA
SUMMARY: Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
* Participate in the bank's referral program, and utilizes any applicable technology and/or programs to effectively show results
* Operate and balance a terminal and cash drawer daily
* Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal
* Accept checks for cashing in accordance to FNB check handling procedures
* Participate and successfully complete all required training courses
* Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
* Willingness to perform additional branch duties and responsibilities, outside the realm of processing transactions
* Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
* Flexibility with work schedules to accommodate branch staffing requirements in order to service needs, in addition to working in multiple branches within a district
* Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
* Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
* Must be able to work in a team environment, in a positive manner, with coworkers and the public
* Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.
* Regular, predictable attendance is an essential requirement of this position
* Complete all other duties as assigned
EDUCATION AND/OR EXPERIENCE:
* High School diploma or General Education degree (GED)
* Proven cash handling experience
* Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
* Customer service and/or sales experience at any level
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Customer Service
Bank Teller Job In Greensburg, PA
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Bank Teller
Bank Teller Job In Cranberry, PA
SUMMARY: Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
Participate in the bank's referral program and utilize any applicable technology and/or programs to effectively show results
Will be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis
Operate and balance a terminal and cash drawer daily
Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal
Accept checks for cashing in accordance to FNB check handling procedures
Participate and successfully complete all required training courses
Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
Assist with various duties associated with money shipments/orders, etc.
Willingness to perform additional branch duties and responsibilities outside the realm of processing transactions
Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
Motivation to make outbound sales calls to current and prospective clients
Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
Must be able to work in a team environment, in a positive manner, with coworkers and the public
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations
Regular, predictable attendance is an essential requirement of this position
Complete all other duties as assigned
EDUCATION AND/OR EXPERIENCE:
High School diploma or General Education degree (GED)
Proven cash handling experience
Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
Customer service and/or sales experience at any level
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran.
Part Time Teller
Bank Teller Job In White Oak, PA
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Pittsburgh, PA at the White Oak retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Cash Management Service Teller- Pack Out
Bank Teller Job In Pittsburgh, PA
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Overview: As Cash Management Services Packout Teller, you work with your team to ensure the safe and secure preparation and processing of cash and coin orders and assist with Inventory Management duties for our Loomis customers.
Key Responsibilities:
Prepare various currency and/or coin change orders by denomination for each customer assigned. Change orders can range anywhere from a pound to about 50 pounds of weight.
Prepare Federal Reserve Bank shipments and receive FRB Deposits as requested by customers and as assigned by management. Bags can weight anywhere from a pound to about 45 pounds of weight.
Add/Merge and Subtract/Pull from physical customer inventory funds. Count, accurately and efficiently, those inventories and report totals to management or Inventory Balancing teammate.
Maintain First In, First Out (FIFO) in all customer inventories.
Maintain physical counts, logs, FIFO, and adherence to Policy and Procedure for our Emergency Cash inventories. Prepare Emergency Cash (E-Cash) requests for our Cash In Transit (CIT) team. Provide accurate and efficient counts of all E-Cash inventories.
Follow specific process to prepare contaminated deposits to ship to the Federal Reserve Bank and directed by management.
Other duties as assigned by management.
Primary Requirements:
Previous cash handling experience is preferred.
Strong numerical aptitude and accuracy in processing financial transactions.
Individual Skills & Competencies:
Ability to read, count, add, subtract, write, and record numbers.
Ability to perform simple computer data entry.
Ability to use calculator by touch.
Attention to detail and strong organizational skills.
Problem-solving skills and ability to handle challenging situations.
Demonstrate Professional and respectful behavior.
Flexibility to adapt to changing priorities and customer needs.
Strong ethics and a commitment to maintaining confidentiality.
Essential Functions & Working Conditions:
Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts.
Work is performed in a room or work area within a vault with little or no exposure to outside light.
Work is performed standing for the entire shift and constantly lifting or pushing bags with average weights listed above.
As part of the qualification process for the Cash Management Services Bulk Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
- 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
- 2lbs vertical lift from 7 inches to 54 inches from the floor (17X)
Lift-Carry:
- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
- Horizontally transfer 90lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Hourly
Job Function Cash Management Service Teller
Pay Type Hourly
Hiring Rate $19.00
Teller
Bank Teller Job In Pittsburgh, PA
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:
Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed
Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
Exceptional delivery of our 5 Culture Promises
Complete educational training as assigned and self-educate using bank designed programs and applications
Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
Knowledge and adherence to all security and dual control processes
Responsible to participate in branch opening and closing tasks as needed
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
Work evening hours and weekends as scheduled, assigned, or necessary
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
KNOWLEDGE, SKILLS, & ABILITIES:
Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Knowledge of computers and the Teller System
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High School Diploma or equivalent preferred
Work Experience:
Customer service experience preferred
Cash handling experience preferred
Banking and/or retail experience preferred
All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Teller
Bank Teller Job In Pittsburgh, PA
Provides basic cash receipt and payment services in accordance with financial institution procedures. Assists with support functions necessary to maintain deposit accounts and other services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Is responsible for comprehensive, prompt and efficient customer transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances
Cross-sells financial institution services such as safe deposit boxes, savings accounts, IRA's, CD's, etc.
Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Generates customer receipts.
Places holds on accounts for uncollected funds.
Counts, checks and packages coins and currency.
Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
Ensures that the teller station is properly stocked with forms, supplies, etc.
Reports malfunctions of teller terminals and other equipment used at the teller station.
May be responsible for checking night depository bags and recording proper information on the financial institution's forms.
Performs other duties as assigned.
ADDITIONAL RESPONSIBILITIES:
Attends seminars and meetings as appropriate
Comply with all safety policies, practices, and procedures.
Participate in proactive team efforts to achieve departmental and company goals.
SUPERVISORY RESPONSIBILITIES:
No supervisory responsibilities.
KNOWLEDGE, SKILLS, AND ABILITIES:
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Communication- Good interpersonal communication skills, both oral and written.,
Bank Secrecy Act - In the performance of all the respective tasks and duties, employee will maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures.
Communication/Clerical Skills- Organizational and computer skills; ability to operate standard office equipment such as adding machines.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent.
Successful completion of in-house training program
PHYSICAL/WORK CONDITIONS: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to stand, sit, talk, hear, lift up to 20 lbs. frequently; may be required to work evenings and/or weekends, attend remote meetings and/or to travel.
Cash Processing Teller
Bank Teller Job In Pittsburgh, PA
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and an expansive network of experienced employees and innovative partners. We process, manage, and move over $8B in cash every day while delivering 24/7 client support and logistical expertise.
Monday-Friday 2pm-10pm OR 5PM-10PM $15.30/hr
Full-Time Employee Benefits Include:
401K
Health Insurance (Medical, Dental Vision)
PTO
Exclusive Employees Perks (Cell plans, Auto Service, Finance/ Legal Services and much more)
Your Job:
As a Cash Processing Teller, you will perform the following tasks (not limited to)
Verify assigned work and inspect deposit bags for evidence of tampering.
Performs deposit processing functions including reconciling any out-of-balance conditions.
Maintains compliance with all company policies including state and federal regulations.
Identifies Counterfeit, Suspicious Activity (SAR), and any potential AML Red Flag Transactions and immediately reports same to Supervisor.
Meets or exceeds all established deposit processing productivity standards.
Verifies cash settlements are accurate and transfers funds to appropriate vaults.
Identifies and shares process improvement opportunities.
Works independently without direct supervision or oversight.
Who you are:
High School Diploma or equivalent
Cash handling and balancing experience highly desired.
1-2 years teller experience preferred.
Must have strong data entry skills and experience.
Must be Detail-oriented with basic Math skills.
Experience working in a fast-paced environment is a plus.
Ability to stand for long periods of time.
Ability to lift 50 lbs as needed.
GardaWorld is an equal opportunity employer and drug free workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Cash Services Headquarters
2000 NW Corporate Boulevard
Boca Raton, Florida, USA
33431
+ **************
Other details
Pay Type Hourly
Min Hiring Rate $15.30
Max Hiring Rate $15.30
Part Time (30 Hours) Associate Banker, Pleasant Hills Clairton, Pittsburgh, PA
Bank Teller Job In Pittsburgh, PA
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part-time Teller, Southside
Bank Teller Job In Pittsburgh, PA
The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.
Education and Experience Requirements:
* High school diploma OR GED required.
* Ability to travel as needed to training
Essential Functions:
* Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
* Meet established referral goals.
* Maintain cash flow and security drawers, terminals, and other valuables.
* Manage a teller window while maintaining an acceptable balancing record.
* Multitasking skills to quickly shift from transaction to transaction.
* Arithmetic skills to count money accurately.
* Computer literacy to access account information and process transactions.
* Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
* Process transactions in an accurate and efficient manner while providing quality customer service.
* Maintain a professional appearance and always conduct yourself in a professional manner.
* Maintain the highest level of professional integrity and ethics.
* All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Relationship Banking Representative
Bank Teller Job In Pittsburgh, PA
Primary Office Location: 30 Isabella Street. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Relationship Banking Representative Business Unit: Mortgage Administration Reports to: Varies Based on Assignment
Position Overview:
This position is primarily responsible for opening new relationship accounts, driving customer relationship expansion through referral facilitation , and coordination of all account related actions during and after the mortgage loan process. This incumbent will provide the highest level of customer service to our clients while ensuring strict adherence to procedures and regulatory compliance.
Primary Responsibilities:
Receives relationship referrals from MBR / MBC / MBS team, facilitates opening of deposit accounts in the system according to established policies and procedures, and educates client on online banking, mobile, and other digital banking features and benefits. Obtains required documentation from customers, and provides required data to servicing partners to facilitate ACH for mortgage payments.
Facilitates referrals for additional products and services, reviews customer financial needs, suggests appropriate products and services and assists in referral and handoff according to established policies and procedures.
Communicates with key internal partners to insure the customer experience and handoff at all stages flows smoothly and provides an optimal customer experience.
Complete and monitor all applicable reporting and tracking including set-up of client in CRM system for deposit and banking related campaigns.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related or banking operational position. Knowledge of various government regulations such as Regulation CC, DD, O, and Z and how these regulations relate to the job.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
PT Teller - Connellsville Train Station/Walmart
Bank Teller Job In Connellsville, PA
This position would require employee to work between both the Train Station & Walmart Branches in Connellsville. Part-time hours can range from an average of 15 - 25 hours per week depending on the needs of the branch. SUMMARY - Employee that will accurately & efficiently perform in a professional environment and is the "face of Somerset Trust Company" to our retail branch customers by providing personable, quick service performing a set of regular procedures, as well as a variety of customer requests & transactions, including, but not limited to: check cashing and deposits, loan payments, product explanation and being able to identify opportunities to refer customers as needed. Employee will clearly & respectfully communicate with customers and have ability to resolve customer issues as they arise.
QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty with consistent accuracy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
* Greets customers with a smile.
* Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
* Cashes checks and pays out money after verification of signatures and customer balances.
* Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
* Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
* Recognizes opportunities to explain, promote, or sell financial products or services offered by the bank.
* Removes deposits from, and counts and balances cash in, and night depository.
* Accepts loan payments.
* Resolves customers' issues as they arise.
* Understands and supports all BSA/AML responsibilities as applicable to the position as well as consistently, accurately, and timely carry out these responsibilities in compliance with the Bank's internal policies.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS - Ability to read and interpret documents such as procedures, operating and maintenance instructions, and security procedures. Ability to communicate clearly and respectfully communicate with customers or coworkers. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
REASONING ABILITY - Ability to apply common sense to perform assigned duties and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS - Displays an eagerness & ability to learn, efficiently use the technology provided, and is receptive to new ideas.
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate office equipment such as keyboards, telephones, etc. and to talk and hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Equal Opportunity Employer, including disability and protected veteran status.
Seasonal Teller
Bank Teller Job In Aspinwall, PA
SUMMARY: Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
* Participate in the bank's referral program, and utilizes any applicable technology and/or programs to effectively show results
* Operate and balance a terminal and cash drawer daily
* Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal
* Accept checks for cashing in accordance to FNB check handling procedures
* Participate and successfully complete all required training courses
* Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
* Willingness to perform additional branch duties and responsibilities, outside the realm of processing transactions
* Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
* Flexibility with work schedules to accommodate branch staffing requirements in order to service needs, in addition to working in multiple branches within a district
* Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
* Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
* Must be able to work in a team environment, in a positive manner, with coworkers and the public
* Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.
* Regular, predictable attendance is an essential requirement of this position
* Complete all other duties as assigned
EDUCATION AND/OR EXPERIENCE:
* High School diploma or General Education degree (GED)
* Proven cash handling experience
* Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
* Customer service and/or sales experience at any level
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Regional Banker/Teller
Bank Teller Job In Pittsburgh, PA
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Regional Banker/Teller, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Pittsburgh, PA, to support multiple branches in PNC's Retail Market.Job Description
Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesBanking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Cash Processing Teller
Bank Teller Job In Pittsburgh, PA
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and an expansive network of experienced employees and innovative partners. We process, manage, and move over $8B in cash every day while delivering 24/7 client support and logistical expertise.
Monday-Friday 2pm-10pm $15.30/hr
Full-Time Employee Benefits Include:
401K
Health Insurance (Medical, Dental Vision)
PTO
Exclusive Employees Perks (Cell plans, Auto Service, Finance/ Legal Services and much more)
Your Job:
As a Cash Processing Teller, you will perform the following tasks (not limited to)
Verify assigned work and inspect deposit bags for evidence of tampering.
Performs deposit processing functions including reconciling any out-of-balance conditions.
Maintains compliance with all company policies including state and federal regulations.
Identifies Counterfeit, Suspicious Activity (SAR), and any potential AML Red Flag Transactions and immediately reports same to Supervisor.
Meets or exceeds all established deposit processing productivity standards.
Verifies cash settlements are accurate and transfers funds to appropriate vaults.
Identifies and shares process improvement opportunities.
Works independently without direct supervision or oversight.
Who you are:
High School Diploma or equivalent
Cash handling and balancing experience highly desired.
1-2 years teller experience preferred.
Must have strong data entry skills and experience.
Must be Detail-oriented with basic Math skills.
Experience working in a fast-paced environment is a plus.
Ability to stand for long periods of time.
Ability to lift 50 lbs as needed.
GardaWorld is an equal opportunity employer and drug free workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Cash Services Headquarters
2000 NW Corporate Boulevard
Boca Raton, Florida, USA
33431
+ **************
Other details
Pay Type Hourly
Min Hiring Rate $15.30
Max Hiring Rate $15.30
Part-time Teller, Crafton
Bank Teller Job In Pittsburgh, PA
The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.
Education and Experience Requirements:
* High school diploma OR GED required.
* Ability to travel as needed to training
Essential Functions:
* Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
* Meet established referral goals.
* Maintain cash flow and security drawers, terminals, and other valuables.
* Manage a teller window while maintaining an acceptable balancing record.
* Multitasking skills to quickly shift from transaction to transaction.
* Arithmetic skills to count money accurately.
* Computer literacy to access account information and process transactions.
* Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
* Process transactions in an accurate and efficient manner while providing quality customer service.
* Maintain a professional appearance and always conduct yourself in a professional manner.
* Maintain the highest level of professional integrity and ethics.
* All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Armed Vault Teller
Bank Teller Job In Pittsburgh, PA
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description
As a Vault Custodian, you work with your team to maintain inventory in our cash vaults for our Loomis customers.
Responsibilities
Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests
Count items, record amounts and serial numbers, sign and date receipts and manifests
Load/unload wagons or flatbed carts with bags/boxes of coin
Sort individual cargo items by route
Communicate verbally with co-workers and with customers via telephone
Requirements
Ability to load/unload bags/boxes of currency, checks, and coin weighing an average of 50 lbs. per item several times during a 6 to 10 hour shift, 5 to 6 days a week
Ability to push wagons, carts, buggies, dollies loaded with cargo weighing up to several hundred pounds
Unrestricted ability to repetitiously bend, stoop, squat, stand, walk, climb, twist, turn, and reach out
Ability to perform repetitious lifting of items weighing an average of 50 lbs. each from floor
Ability to walk continuously between bins, vaults, booths, and counters
Ability to stand on concrete floor approximately 80 percent of shift
Ability to sign and record numbers by hand and to make entries on records and prepare reports.
Ability to count, add, subtract and balance columns of numbers
Valid firearms permit or ability to pass applicable firearms requirements is required
Working Conditions
Work in a room within a vault with little or no exposure to outside light
Full-time schedule can potentially consist of an average of 40 to 50 hours/week, with a minimum of 5 days during a 6-day period
Essential Functions/Job Qualifications
Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.
Ability to walk continuously between bins, vaults, booths, counters.
Ability to stand on concrete floor approximately 80 percent of shift.
Ability to read and speak English language sufficiently to converse co-workers and customers, and to read receipts, manifests and reports.
Ability to sign and record numbers by hand and to make entries on records and prepare reports.
Ability to count, add, subtract and balance columns of numbers.
Ability to meet State requirements for handgun license/permit or Security Officer Commission.
Lift:
25lbs vertical lift from 10 inches to 66 inches from the floor (1X)
Lift-Carry:
8lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)
18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)
50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)
Push-Pull:
Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)
Repetitive Coupling:
Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Vault
Job Function Vault Custodian
Pay Type Hourly
Hiring Rate $19.00
Seasonal Teller
Bank Teller Job In Aspinwall, PA
SUMMARY: Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
Participate in the bank's referral program, and utilizes any applicable technology and/or programs to effectively show results
Operate and balance a terminal and cash drawer daily
Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal
Accept checks for cashing in accordance to FNB check handling procedures
Participate and successfully complete all required training courses
Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
Willingness to perform additional branch duties and responsibilities, outside the realm of processing transactions
Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
Flexibility with work schedules to accommodate branch staffing requirements in order to service needs, in addition to working in multiple branches within a district
Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
Must be able to work in a team environment, in a positive manner, with coworkers and the public
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.
Regular, predictable attendance is an essential requirement of this position
Complete all other duties as assigned
EDUCATION AND/OR EXPERIENCE:
High School diploma or General Education degree (GED)
Proven cash handling experience
Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
Customer service and/or sales experience at any level
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Teller
Bank Teller Job In Cranberry, PA
Provides basic cash receipt and payment services in accordance with financial institution procedures. Assists with support functions necessary to maintain deposit accounts and other services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Is responsible for comprehensive, prompt and efficient customer transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances
Cross-sells financial institution services such as safe deposit boxes, savings accounts, IRA's, CD's, etc.
Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Generates customer receipts.
Places holds on accounts for uncollected funds.
Counts, checks and packages coins and currency.
Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
Ensures that the teller station is properly stocked with forms, supplies, etc.
Reports malfunctions of teller terminals and other equipment used at the teller station.
May be responsible for checking night depository bags and recording proper information on the financial institution's forms.
Performs other duties as assigned.
ADDITIONAL RESPONSIBILITIES:
Attends seminars and meetings as appropriate
Comply with all safety policies, practices, and procedures.
Participate in proactive team efforts to achieve departmental and company goals.
SUPERVISORY RESPONSIBILITIES:
No supervisory responsibilities.
KNOWLEDGE, SKILLS, AND ABILITIES:
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Communication- Good interpersonal communication skills, both oral and written.,
Bank Secrecy Act - In the performance of all the respective tasks and duties, employee will maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures.
Communication/Clerical Skills-Organizational and computer skills; ability to operate standard office equipment such as adding machines.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent.
Successful completion of in-house training program
PHYSICAL/WORK CONDITIONS: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to stand, sit, talk, hear, lift up to 20 lbs. frequently; may be required to work evenings and/or weekends, attend remote meetings and/or to travel.
Regional Banker/Teller
Bank Teller Job In Cranberry, PA
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Regional Banker/Teller, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Cranberry Township, PA, to support multiple branches in PNC's WPA Retail Market.Job Description
Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesBanking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.