Bilingual Spanish Teller
Bank Teller Job 268 miles from Santa Fe
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Santa Teresa, NM at the Santa Teresa retail banking branch.
Bilingual Spanish Required
**Job Description**
+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to solve customer's problems.
+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Residential Services Associate
Bank Teller Job In Santa Fe, NM
Santa Fe Recovery Center is a leading provider of substance use disorder and mental health treatment and education services. We are looking for a full-time Residential Service Associate to join our team at our Santa Fe offices. We offer a competitive salary range from $37,440 - $41,600 (BOE) and the Benefits shown below. Experience working in the Healthcare Industry and/or Non-Profit is highly preferred. This is a great opportunity to continue to advance in your career while being part of the team that is providing support to the community.
Residential Service Associate Benefits:
A generous PTO package (3 weeks of PTO, 7 paid holidays, 3 floating holidays, & 2 mental health days)
Medical, Dental, and Vision insurance (90% to 100% premium covered by employer)
ST and LT disability
Pet insurance
Opt-in 401k with 4% match
Access to our comprehensive Employee Assistance Program, providing 24/7/365 access to a licensed professional for staff and their immediate families
Role Description:
The Residential Services Associate, reporting to the Residential Services Supervisor, is responsible for working in our medically managed detoxification and residential treatment settings along with a team of experienced Counselors, Case Managers, Medical Associates, Peer Support Workers, RNs, Nurse Practitioners, and Physicians. The Residential Services Associate position assists the multi-disciplinary team as they collect objective and subjective data from observations, examinations, interviews, and written records in an accurate and timely manner. The Residential Services Associate assists clients as they navigate the treatment environment, documents care provided in the electronic health record, collaborates with the team to carry out the plan of care, engages with patients/clients with empathy, kindness, and respect, follows orders of the Residential Director, and carries out tasks as assigned by program management. The Residential Services Associate ensures a safe and healthy environment conducive to world-class, person-centered care.
Schedule:
Full Time (32-40 hours) Night Shift (7 pm-7 am) or Day Shift (7 AM - 7 PM) weekend availability
Requested schedules will be taken into consideration. However permanent schedules will be decided based on the operational needs of SFRC
Duties and Responsibilities
Assist with admission and orientation of new clients to the facility, including Rules of Residency and Health and Safety requirements
Ensure a safe, quiet, and supportive environment
Observe client behavioral and emotional patterns and report/document observations
Provide Clients with emotional and/or behavioral support when necessary and assist in developing specific behavioral treatments, including coping skills, anger management, and other self-regulation activities
Anticipate and respond to client needs, including crisis intervention, and provide instruction in the milieu setting
Assist in emergency situations, following established protocols and procedures, including administering basic first aid and/or performing CPR if necessary
Ensure clients are following the program schedule, including group activities, telehealth appointments, and individual check-ins
Facilitate groups for clients to discuss issues that may arise in the milieu of CCSS.
Document group notes for non-clinical client groups in the E.H.R.
Transport clients to appointments when required
Conduct BAC and urine Drug Screenings, conduct daily charting on all clients, perform bedroom checks, etc.
Actively participate in the shift change protocol to ensure pertinent client information is shared with the team
Monitor client chores and laundry according to the daily schedule
Other duties as assigned
Requirements
Skills/Knowledge/Abilities:
Strong observation skills
Cultural awareness and sensitivity
Ability to remain calm under stress
Ability to maintain focus on the client's wellbeing
Ethical and professional behavior toward clients and staff
Strong written and verbal reporting skills
Demonstrate good judgement and ethics
Skill in preparing, maintaining, and overseeing client records
Ability to maintain health and safety, and infection control standards
Computer experience, knowledge of, or demonstrated ability to learn MS Office and electronic health record
Ability to respond effectively to unexpected problems, crisis, or other such events that may arise while considering liability, precedence, programmatic implications, and other possible future impacts on the program, services, or organization
Education and Experience:
High School Diploma or GED equivalent
(2) years of experience in customer service or patient/client care facing
Certified Peer Support Worker (CPSW) within one year of employment with SFRC
CPR Certified
Valid and insurable Driver's License based on SFRC Insurance standards
Part-Time Teller (25 Hours)
Bank Teller Job 156 miles from Santa Fe
Performs member transactions, involving paying and receiving cash and other negotiable instruments. Posts deposits, provides account balances and related activities. Must keep accurate records of all transactions.
Greet members in a professional and courteous manner and perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing. Must keep accurate records of all transactions.
Assist authorized members with entrance to safe deposit boxes, sell money orders, and cashier's checks.
Balance teller drawer at the end of shift and comply with all policy and control procedures Ensure strict adherence to established security procedures.
Identify and suggest additional services where possible and provide routine information concerning services and direct members to appropriate departments.
Non-essential Functions
Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input & answering the telephone.
Expectations
Provide courteous and professional service by establishing positive and supportive relationships with internal and external members.
Greet members promptly and respond appropriately to member service requests.
Process the average # of transactions per month, established per branch.
Maintain a monthly balancing record established by the Excessive Balancing Guidelines.
Other expectations are summarized on Teller Performance Expectations and Measurements.
Requirements
Education: High school graduate or equivalent
Experience: 6 months cash-handling experience, plus must be bondable.
Knowledge, Skills, Abilities: Must communicate effectively with members, supervisors & co-workers. Perform minor math calculations & balance large amounts of money & negotiable instruments. Demonstrate accuracy & attention to detail and cooperative team spirit. Ability to work in a changing environment & demonstrate knowledge of basic customer service & identifying member financial needs. Ability to deal with stressful situations and to work effectively with busy member traffic and workload and display a professional appearance and good attitude.
Salary Description Starting at $18.00/hour
Teller
Bank Teller Job 83 miles from Santa Fe
Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.
About United Business Bank
We are a publicly traded Regional Bank with over $2.5B in assets and 35 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.
About the Position...
The Teller is an onsite position and does not have remote opportunities.
The Teller is responsible for providing a variety of paying and receiving functions for clients in person, via phone, and through the mail, ATM and Night depository, including processing deposits, withdrawals, loan payments, cashiers checks, cash advances, stop payments, tax payments and wires. The Teller is responsible for balancing each days transactions and verifying cash totals. The Teller will assist clients promptly, courteously, efficiently and professionally and they also assist clients with bookkeeping and checking account problems. The Teller answers clients questions regarding the Banks products and services and they are also responsible for actively cross-selling the Banks products and services. The Teller might also perform other duties including signature verification, and remote deposit capture review. The Teller will also assist the Branch Manager and the Sr. Regional Branch Administrator with other duties as assigned.
Qualifications
About You...
You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:
Education/Certification: High school graduate or equivalent.
Required Knowledge: Knowledge of Teller and Operations procedures. Basic understanding of banking products, services and operations.
Experience Required: Abilities generally acquired on the job in 12 months.
Skills/Abilities:
* Good communication skills.
* Professional appearance, dress and attitude.
* Good math skills.
* Ability to use Microsoft Office software package.
Location: Onsite, no remote
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Teller Part Time Santa Fe
Bank Teller Job In Santa Fe, NM
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S.
**About this role:**
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
**In this role you will:**
+ Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
+ Complete operational activities while minimizing risks under established policies
+ Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
+ Receive direction from managers and exercises judgment within defined policies and procedures
+ Escalate questions and issues to more experienced roles
+ Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
+ Identify information and services to meet customers financial needs
**Required Qualifications:**
+ 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ 6+ months of experience interacting with people, demonstrated through work, military, or education
+ Customer service focus with experience handling complex transactions across multiple systems
+ Ability to educate and connect customers to technology and share the value of mobile banking options
+ Ability to interact with integrity and professionalism with customers and team members
+ Experience working with others on a team to meet customer needs
+ Cash handling experience
+ Ability to follow policies, procedures, and regulations
+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
+ Well-organized, independent and able to prioritize in a fast-paced environment
+ Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
**Job Expectations:**
+ Ability to work a schedule that may include most Saturdays
+ This position is not eligible for Visa sponsorship
**Posting Location(s):**
+ 241 Washington Ave. Santa Fe, NM 87501
**Posting End Date:**
3 Apr 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-441404
Teller
Bank Teller Job 258 miles from Santa Fe
Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.
As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!
Thank you for your interest in joining the Nusenda team!
If you are looking for an opportunity to join our team, our Teller role might be right for you. As a Teller at Nusenda, you are the member's first point of contact. You will be a trusted financial resource to existing and potential members by assisting with routine financial transactions at an exceptional service level. You will use a consultative approach to evaluate, educate, and fulfill member financial needs, referring members to specialized departments when necessary.
To thrive in this role, you should have one to three years of similar or related experience. If you have previous banking experience, this might be the role for you! This position is a mixture of excellent member service, problem solving, and education. If you enjoy working with numbers, helping people with their problems, and are organized and thrive on accuracy, this might be the role for you.
Some additional key skills and experience that will help you be successful in the first six months are:
Advance knowledge of service delivery operations.
Accuracy in numbers, procedural detail, processing and balancing negotiable instruments.
Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
Ability to adapt quickly to change and proactively communicate.
We are currently seeking a Full-Time Teller to join our Deming Branch who can work 37-40 hours per week with open availability and flexibility, Monday-Friday.
Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Bilingual Spanish Teller
Bank Teller Job 268 miles from Santa Fe
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Santa Teresa, NM at the Santa Teresa retail banking branch.
Bilingual Spanish RequiredJob Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Full-Time Teller
Bank Teller Job 192 miles from Santa Fe
We are looking for a reliable full-time bank teller to process transactions accurately and efficiently in accordance with established bank policies and procedures. The successful candidate will be the frontline of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable completing numerous transactions daily, communicate with different types of customers, and promote the banks products/services.
Responsibilities
Conduct bank routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.)
Go the extra mile to build trust relationships, customer loyalty and satisfaction
Comply with regulatory requirements
Manage risk in every transaction and detect fraudulent transactions to prevent losses
Resolve customers issues and provide relevant information
Skills
Proven working experience in banking, personal banking, retail banking or financial services
Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and mathematical skills
Requirements
Must be able to lift and carry over 50 pounds upstairs and/or on uneven floor surfaces
Able to travel to/from home branch and work during inclement weather
If required, must be capable of working outside of normal business hours
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Experience level:
1 year
Physical setting:
Office
Schedule:
8-hour shift
Monday to Friday
Experience:
Cash handling: 1 year (Required)
Customer service: 1 year (Preferred)
Banking: 1 year Location: In person
Teller/Customer Service Rep (Hobbs)
Bank Teller Job 261 miles from Santa Fe
Summary: Greet bank customers and provide quality service as a teller and personal banker. Responsibilities: Duties include teller transactions, opening and maintaining new accounts, accept note payments and wire transfers. Process incoming and outgoing collection items. Daily proof work. Handle debit card issues and provide support and service to customers and employees. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.
Requirements: High School diploma or GED is required. Previous cash handling or customer service experience is preferred; bilingual Spanish speaking is a plus. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.
Must be able to pass a credit, background and reference check.
First American Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.
Universal Banker
Bank Teller Job In Santa Fe, NM
GENERAL DESCRIPTION
The Universal Banker (UB) is responsible for providing exceptional customer service while handling teller transactions, opening new accounts, maintenance, and servicing of existing accounts, assisting clients with Online Banking services using a variety of devices, processing consumer loan applications and referrals to other services such as commercial lending, Trust and Estate services, Treasury and Merchant services. The UB will work with operations and the Branch sales team to achieve personal goals in the areas of deposit growth, market growth and fee income while controlling losses and expenses. The UB will be responsible for maintaining essential controls and safeguards.
ESSENTIAL DUTIES and RESPONSIBILITIES
Responsible for Providing Exceptional Service
Accurately process transactions and new account openings in a timely and professional manner
Constantly look for ways to improve processes that will improve the customer's experience and communicate those ideas to Branch Management
Responsible for Generating Business and Deepening Customer Relationships
Meets or exceeds established referral and sales goals for both business and consumer clients
Assists in branch call efforts by reviewing, updating, and calling prospect lists regularly
Participates in community and professional relationships for the benefit of the bank
Responsible for Performance Management
Maintain current knowledge of all Federal and State laws and regulations, along with the Bank's policies and procedures (complete all BTCC training)
Process teller transactions in an accurate and timely manner (e.g., deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing etc.)
Process and validate accuracy of coin and currency amounts related to incoming and outgoing cash shipments
Responsible for monitoring and maintaining cash recycler
Processes assigned reports and/or job duties in an accurate and timely manner
Responsible for maintaining current and accurate records of referral and sales tracking
Responsible for All Aspects of the Account Opening Process
Maintains current knowledge of the Bank's new account opening procedures
Maintains current bank products and service knowledge (including rates APY/APR)
Complies with all bank policies and procedures including but not limited to:
Customer Identification Program (CIP) and Know Your Customer (KYC) Transaction Approval Limits and procedures
REG CC policy
Truth in Savings Policy
GLBA/REG P - information security and privacy policy
Responsible for the Maintenance and Servicing of Existing Accounts
Performs customer service requests on existing accounts timely and accurately
Can assess and address customer complaints (knowledge of Consumer complaint procedure)
Reviews and recommends additional products and services based on customer profile assessment
Compliance with Regulations and Bank Security Program Requirements
Demonstrates a working knowledge of all banking regulations and completes compliance and security training assignments (BTCC} in a timely manner.
Balance client service and risk management
Complies with all bank policies and procedures including but not limited to:
Currency Transaction Report (CTR)
Community Reinvestment Act (CRA)
Unfair, Deceptive or Abusive Acts or Practices (UDAAP) REG D Policy
FCRA & FACT Act - credit reports, fraud and military alerts and confidential customer information
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
► High School Diploma or Equivalent
► Excellent interpersonal skills
► Excellent communication skills - ability to communicate effectively in person, by phone or in writing
► Demonstrates accuracy and attention to detail - cash handling and data entry
► Comfortable with technology- a variety of software and hardware systems including smart phones, tablets, and laptops.
► Creative problem solver
► Superior time management skills
► Self-motivated and flexible
► Ability to listen and assess
REGULATORY COMPLIANCE
As a bank employee, you are responsible for following established policies and procedures related to bank regulations including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC, and the USA Patriot Act. This includes attending required training, reporting all suspicious activity to the BSA Compliance Officer, and following policy/procedure as it pertains to your job responsibilities. Failure to follow established policies and procedures will result in disciplinary action that may include termination.
This job description in no way implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by the supervisor. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Century Bank is an Equal Employment Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.
Universal Banker
Bank Teller Job In Santa Fe, NM
GENERAL DESCRIPTION
The Universal Banker (UB) is responsible for providing exceptional customer service while handling teller transactions, opening new accounts, maintenance, and servicing of existing accounts, assisting clients with Online Banking services using a variety of devices, processing consumer loan applications and referrals to other services such as commercial lending, Trust and Estate services, Treasury and Merchant services. The UB will work with operations and the Branch sales team to achieve personal goals in the areas of deposit growth, market growth and fee income while controlling losses and expenses. The UB will be responsible for maintaining essential controls and safeguards.
ESSENTIALDUTIES and RESPONSIBILITIES
Responsible for Providing Exceptional Service
Accurately process transactions and new account openings in a timely and professional manner
Constantly look for ways to improve processes that will improve the customer's experience and communicate those ideas to Branch Management
Responsible for Generating Business and Deepening Customer Relationships
Meets or exceeds established referral and sales goals for both business and consumer clients
Assists in branch call efforts by reviewing, updating, and calling prospect lists regularly
Participates in community and professional relationships for the benefit of the bank
Responsible for Performance Management
Maintain current knowledge of all Federal and State laws and regulations, along with the Bank's policies and procedures (complete all BTCC training)
Process teller transactions in an accurate and timely manner (e.g., deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing etc.)
Process and validate accuracy of coin and currency amounts related to incoming and outgoing cash shipments
Responsible for monitoring and maintaining cash recycler
Processes assigned reports and/or job duties in an accurate and timely manner
Responsible for maintaining current and accurate records of referral and sales tracking
Responsible for All Aspects of the Account Opening Process
Maintains current knowledge of the Bank's new account opening procedures
Maintains current bank products and service knowledge (including rates APY/APR)
Complies with all bank policies and procedures including but not limited to:
Customer Identification Program (CIP) and Know Your Customer (KYC) Transaction Approval Limits and procedures
REG CC policy
Truth in Savings Policy
GLBA/REG P - information security and privacy policy
Responsible for the Maintenance and Servicing of Existing Accounts
Performs customer service requests on existing accounts timely and accurately
Can assess and address customer complaints (knowledge of Consumer complaint procedure)
Reviews and recommends additional products and services based on customer profile assessment
Compliance with Regulations and Bank Security Program Requirements
Demonstrates a working knowledge of all banking regulations and completes compliance and security training assignments (BTCC} in a timely manner.
Balance client service and risk management
Complies with all bank policies and procedures including but not limited to:
Currency Transaction Report (CTR)
Community Reinvestment Act (CRA)
Unfair, Deceptive or Abusive Acts or Practices (UDAAP) REG D Policy
FCRA & FACT Act - credit reports, fraud and military alerts and confidential customer information
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
► High School Diploma or Equivalent
► Excellent interpersonal skills
► Excellent communication skills - ability to communicate effectively in person, by phone or in writing
► Demonstrates accuracy and attention to detail - cash handling and data entry
► Comfortable with technology- a variety of software and hardware systems including smart phones, tablets, and laptops.
► Creative problem solver
► Superior time management skills
► Self-motivated and flexible
► Ability to listen and assess
REGULATORYCOMPLIANCE
As a bank employee, you are responsible for following established policies and procedures related to bank regulations including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC, and the USA Patriot Act. This includes attending required training, reporting all suspicious activity to the BSA Compliance Officer, and following policy/procedure as it pertains to your job responsibilities. Failure to follow established policies and procedures will result in disciplinary action that may include termination.
This job description in no way implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by the supervisor. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Century Bank is an Equal Employment Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.
Bank Teller/Customer Service Representative
Bank Teller Job 164 miles from Santa Fe
pstrong Who we are/strong/p pWe are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest. /p
pstrong Our mission/strong/p
pOur mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience./p
pstrong Our values/strong/p
ul
listrong Passion: /strong We have an unrelenting drive to be great. Quality service is our #1 priority./li
listrong Commitment: /strong We do not shy away from accountability. We together as a team and embrace the spirit of service./li
listrong Leadership: /strong We are competitive leaders in our markets and a go-to source for finance and lending./li
listrong Community: /strong We're proud to support each other and our local communities. We win when our customers win./li
/ul
pTo learn more about us, visit a href="*********************************** rel="noopener" target="_blank"*******************************
pstrong About the role/strong/p
pThe Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the bank's products/services./p
pPosition is located in Ruidoso, and is not a remote position./p
pstrong What you will do/strong/p
ul
li Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)/li
li Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)/li
li Make sales referrals, suggest alternate channels and cross-sell products and services/li
li Go the “extra mile” to build trust relationships, customer loyalty and satisfaction/li
li Comply with regulatory requirements/li
li Manage risk in every transaction and detect fraudulent transactions to prevent losses/li
li Resolve customers' issues and provide relevant information/li
li Performs other duties as assigned./li
/ul
pstrong What you will need/strong/p
ul
li High School diploma or greater required./li
li Experience handling cash transactions and working with systems/li
li Strong communication and time management skills/li
li Customer satisfaction-oriented/li
li Attention to detail and mathematical skills/li
/ul
pstrong What we offer/strong/p
ul
li Health Insurance/li
li Dental Insurance/li
li Vision Insurance/li
li Paid Vacation, Sick, and Holiday time/li
liA competitive 6% 401k match/li
li And more!/li
/ul
pstrong Candidate must pass a pre-employment screening including credit history and criminal record check./strong/p
pOur company spanprovides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./span/p
Universal Banker
Bank Teller Job In Santa Fe, NM
Full-time Description
Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a Universal Banker at our Santa Fe Cerrillos branch!
Customer Service experience is a MUST
Cash Handling experience is a MUST
Banking experience is a plus but not required- WILL TRAIN!
Excellent Benefits, PTO, Incentive Pay, and company perks!
The Universal Banker is a combination of being a Teller, Personal Banker, and performing Customer Service. Our Universal Bankers plays a crucial role in providing retail banking products and services to customers. In addition to performing a variety of tasks associated with processing customer transactions and requests, the Universal Banker will develop new business opportunities with current and potential customers.
If you are dedicated to providing exceptional customer service, detailed-oriented, possess good computer skills, this is the job for you!
Responsibilities:
Perform full service banking with a primary focus on service and sales to new and existing customers within the branch.
Perform teller duties including cash transactions, open or update accounts, and provide information on other products and services.
Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and during branch visits.
Meets/exceeds sales and referral goals and meets/exceeds individual and branch targets.
Provide information to customers regarding promotions, contests, and new account options.
Education / Experience Preferred:
High School Diploma or equivalent.
An equivalent combination of education and experienced may meet qualifications.
Pay is dependent on knowledge, skills, abilities, experience and location.
Sunflower Bank Benefits employees enjoy outstanding benefits, including:
401(k) Plan with 6% Match
Health/Dental/Vision Insurance
Company-paid Life Insurance
Tuition Reimbursement
Fitness Reimbursement
Paid Time Off
Volunteer Leave
Paid Holidays
Plus many more employee perks & incentives!
People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives and we know that starts with our team. If you qualify, apply online at ******************************
You've never worked anyplace like Sunflower Bank!
EOE/AA: Minorities/Females/Disabled/Vets
Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.
If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.
Full Time Associate Banker Cerrillos and St Michael, Santa Fe, NM
Bank Teller Job In New Mexico
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Seasonal Merchandising Service Associate - Weekends Preferred
Bank Teller Job In Santa Fe, NM
**What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Merchandising Service Associate, this means: + Being friendly and professional, and engaging vendors and associates to meet store needs.
+ Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate.
+ Creating visually appealing product selections that are safe, clean, and easy for customers to access.
The Seasonal Merchandising Service Associate (MSA) completes merchandising resets and service-related projects accurately, on time, and in accordance with merchandising and safety standards. To be successful, this associate must be able to follows detailed project instructions. The Seasonal MSA builds displays, processes damaged products, rotates and prices stock, resolves project issues or questions, checks third party work completion, and provides proof of project completion.
**What We're Looking For**
+ Hourly Seasonal: Generally scheduled 10-40 hours.
+ Preferred Weekend morning availability AND morning, afternoon, or evening availability during the weekdays (need varies by location)
+ Physical ability to perform tasks that may require prolonged standing, sitting and other activities
+ Minimally must be able to lift 25 points without assistance; may lift over 25 pounds with or without assistance.
**What You Need To Succeed**
_Minimum Qualifications_
+ Ability to read, write, and perform basic arithmetic (addition, subtraction).
+ Ability to work overnight and weekends as required.
+ Ability to utilize web based computer programs to accomplish assigned tasks.
_Preferred Qualifications_
+ High school diploma or equivalent.
+ 6 months of Lowe's sales floor experience.
+ 6 months of experience performing product merchandising tasks including reading planograms, setting up and tearing down displays.
+ 3 months of experience operating power equipment such as lifts, order pickers, and similar equipment
+ Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws).
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Bank Teller/Customer Service Representative
Bank Teller Job 164 miles from Santa Fe
Who we are We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.
Our mission
Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.
Our values
* Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
* Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
* Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
* Community: We're proud to support each other and our local communities. We win when our customers win.
To learn more about us, visit ***************************
About the role
The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the "frontline" of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the bank's products/services.
Position is located in Ruidoso, and is not a remote position.
What you will do
* Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
* Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)
* Make sales referrals, suggest alternate channels and cross-sell products and services
* Go the "extra mile" to build trust relationships, customer loyalty and satisfaction
* Comply with regulatory requirements
* Manage risk in every transaction and detect fraudulent transactions to prevent losses
* Resolve customers' issues and provide relevant information
* Performs other duties as assigned.
What you will need
* High School diploma or greater required.
* Experience handling cash transactions and working with systems
* Strong communication and time management skills
* Customer satisfaction-oriented
* Attention to detail and mathematical skills
What we offer
* Health Insurance
* Dental Insurance
* Vision Insurance
* Paid Vacation, Sick, and Holiday time
* A competitive 6% 401k match
* And more!
Candidate must pass a pre-employment screening including credit history and criminal record check.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Lead Universal Banker, 1201 San Pedro NE, Bilingual Pref
Bank Teller Job 57 miles from Santa Fe
Job Title: Lead Member Service Officer
Department: Branch Administration
Reports To: Assistant Branch Manager
FLSA Status: Non-Exempt
Grade: 7
The Lead Member Service Officer is responsible for assisting the team and management with department operations and goals, staff development, and training. Assists in creating an environment and culture to make members dreams come true.
Essential Duties and Responsibilities Include the following. Other duties may be assigned. This job description in no way implies that the duties listed here are the only ones that the employee can be required to perform. The employee is expected to perform other tasks, duties and trainings as dictated by their manager.
Lead Duties
Responsible for the training and development of department staff.
Assist in making appropriate staffing and service recommendations.
Review and recommend process changes to increase efficiency and better serve the member
Troubleshoot and resolve issues related to service delivery channels
Resolve member complaints
Act as a subject matter expert by assisting staff as needed
Acts as backup vault coordinator which includes money orders, gift cards, ordering the cash, verifying cash received, filling teller cash orders, maintaining full vault security, cash levels and balancing vault cash and cash machines.
Assists Branch Manager/Assistant Branch Manager to correct and minimize findings from various internal audits/reviews to maintain high compliance standards.
New Account Duties
Complete butterflying account process
Perform and resolve routine account-related requests, inquires, and issues
Create leads and cases for member products and services that are unable to be resolved.
Verify and assist with renting, maintaining, and auditing of Safe Deposit Boxes
Complete opening and closing duties for branch
Follows account comments, warnings, and notes
Manage and maintain member appointment schedules and lobby traffic
Escort vendors to appropriate department
Process disputes
Process wires, POA requests and IRAs
Review and Correct any account errors
Teller Duties
Processes and verifies cash, check, deposits, withdrawals, transfers, loan payments
Completes end of day procedures
Completely and accurately fill out CTRs
Properly identify shared branching members, ensure completion of appropriate paperwork and fulfill transaction requests
Balancing and correcting TCR machines
Maintain vendor relationships
Verify cash replenishments from Loomis
Returned check review in Tranzact
Audits: Daily work and returned checks
NetTeller setting up and frozen account corrections
Complete eCTR/ adding CTR transactors
Complete SARs when needed
Loan Duties
Complete loan application with member
Answer routine loan-related requests and inquires
Complete loan closing
Complete application, approval, and loan docs for Secured Loans
Compliance and Fraud Prevention Duties
Perform, prepare, and obtain all necessary verification and documentation for products and services
Completely and accurately obtain and input all CIP information for new accounts.
Properly update all necessary CIP information in the core processor for all applicants, and applicable transactions.
Accurately perform OFAC during transactions such as but not limited to: opening new accounts; adding individuals to an account or shares; producing cashier's checks ; initiating wires, etc.
Accurately identify all members using RGCU approved types of identification for all transactions.
Completely and accurately fill out CTRs and SAR for RGCU members or customers and Shared Branching guest members.
Ensure that all accounts and transactions are reviewed for the appropriate red flags.
Reviews transactions and sends suspicious activity to Risk Management via the compliance email group for review
Member Service
Perform, prepare and obtain all necessary verification and documents for products and services.
Come to work every day with a member focused, passionate, and dedicated approach.
Approach every member situation from a caring, helpful, and openminded approach.
Proactively approach issues and offer creative solutions that will make doing business with RGCU easier.
Assists in any other areas as directed by the Assistant Branch Manager, Branch Manager, AVP of Branch Administration, Senior Management and/or President/CEO.
Report all suspicious activity to the Risk Management department via the compliance group email.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Decision-Making and Judgement - Collects and evaluates all relevant information prior to making job-related decisions. Presents well-considered alternatives when making recommendations. Makes decisions in a timely manner. Communicates with all affected parties prior to implementing decisions. Maintains appropriate, professional boundaries with all peers, subordinates, supervisors, managers, vendors, and guests. Understands what appropriate, professional boundaries are and models these boundaries to others.
T eamwor k - Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Education and/or Experience
Experience - 6 months to 2 years related experience
Education - 2-year college degree or completion of a specialized course of study OR 2 years related experience
Language Skills
Ability to write reports, business correspondence, and procedure manuals such as Standard Operating Manuals (SOPs). Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public. Must be able to read and write using the English language.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, amortizations, proportions, percentages, cash flow, net present values, and depreciation. Ability to apply concepts of basic algebra and arithmetic.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete and flexible variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have working knowledge of Microsoft Office products
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 25 pounds.
Work Environment
The work environme nt characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate. Work is performed primarily by computer at a desk.
Rio Grande Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Teller Part Time Santa Fe
Bank Teller Job In Santa Fe, NM
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S.
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
6+ months of experience interacting with people, demonstrated through work, military, or education
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
241 Washington Ave. Santa Fe, NM 87501
Posting End Date:
3 Apr 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Teller
Bank Teller Job 57 miles from Santa Fe
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Albuquerque at the Albuquerque Main retail banking branch.
Bilingual Spanish PreferredJob Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Part-Time Teller (25 Hours)
Bank Teller Job 57 miles from Santa Fe
Performs member transactions, involving paying and receiving cash and other negotiable instruments. Posts deposits, provides account balances and related activities. Must keep accurate records of all transactions. * Greet members in a professional and courteous manner and perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing. Must keep accurate records of all transactions.
* Assist authorized members with entrance to safe deposit boxes, sell money orders, and cashier's checks.
* Balance teller drawer at the end of shift and comply with all policy and control procedures Ensure strict adherence to established security procedures.
* Identify and suggest additional services where possible and provide routine information concerning services and direct members to appropriate departments.
Non-essential Functions
* Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input & answering the telephone.
Expectations
* Provide courteous and professional service by establishing positive and supportive relationships with internal and external members.
* Greet members promptly and respond appropriately to member service requests.
* Process the average # of transactions per month, established per branch.
* Maintain a monthly balancing record established by the Excessive Balancing Guidelines.
* Other expectations are summarized on Teller Performance Expectations and Measurements.
Requirements
Education: High school graduate or equivalent
Experience: 6 months cash-handling experience, plus must be bondable.
Knowledge, Skills, Abilities: Must communicate effectively with members, supervisors & co-workers. Perform minor math calculations & balance large amounts of money & negotiable instruments. Demonstrate accuracy & attention to detail and cooperative team spirit. Ability to work in a changing environment & demonstrate knowledge of basic customer service & identifying member financial needs. Ability to deal with stressful situations and to work effectively with busy member traffic and workload and display a professional appearance and good attitude.