Loan Servicing Associate
Bank Teller Job 19 miles from Pico Rivera
Performs loan servicing functions; complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act.
Perform loan servicing from new loan boarding, process and monitor loan payment transactions, provide loan collateral insurance and tax service, to loan payoff service.
Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies.
Assist customers and staff with loan-related inquiries.
Perform loan information maintenance.
Ensure compliance with all applicable government, investors, and bank regulations.
Perform other duties as assigned.
QUALIFICATIONS
EDUCATION: College degree in accounting or business preferred but not mandatory.
EXPERIENCE: No experience required. Experienced in mortgage servicing lending is a plus.
SKILLS/ABILITES
Strong interpersonal and customer service skills
Positive attitude
PC proficiency in Microsoft Office
Detail-oriented and follow-through skills.
Bilingual (English/Mandarin or Cantonese) is a plus.
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:
Medical insurance
Vision insurance
Dental insurance
401(k)
Disability insurance
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Float Teller
Bank Teller Job 17 miles from Pico Rivera
*** As a Float Teller, you will be covering our Yorba Linda and Corona branches as needed. ***
What You Will Be Doing
Providing excellent client service by accurately and expeditiously opening new accounts and other products for current clients and new clients to the Bank. Providing maintenance on accounts and products when requested and authorized by the client. For those quoting rates, terms and fees on all products and services and providing necessary disclosures as required (NMLS registration will be required).
Expanding the use of alternative delivery systems by explaining the merits of other systems such as Online Banking System, Online Bill Pay, ATM network, Debit Card, and Client Contact Center.
Identifying the need for borrowing and originating consumer loan applications. Assisting in the processing of loan applications and closing.
Increasing sales and cross-sell opportunities by participating in sales events such as in-aisle sales (where applicable), internal/external events, out bound calls, and promotional activities.
Assuring Branch compliance by performing a variety of tasks, including but not limited to, the following: cash audits, alarm tests, loss prevention training, safe deposit delinquencies, ATM balancing, monthly and quarterly branch audits, regulation training, monthly security reports, balancing of travelers checks, official checks and money orders.
Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures, including daily balancing of individual teller drawers, ATM and vault. Maintaining of proper dual control and appropriate holds. Accurately balancing assigned cash drawer on a daily basis. Immediately reporting out of balance conditions to branch management.
Helping coach Banking Specialist I on products, services, policies and procedures.
Contributing to the Bank's success by identifying sales opportunities and referring clients to the appropriate area. Works towards achievement of branch and individual sales and referral goals.
Working to retain existing client relationships and obtain new ones by conducting calls on maturing accounts, following up on leads, referrals and other prospecting opportunities.
What Do You Need for this Position?
High School Diploma or Equivalent
Minimum of 12 months previous client service experience preferred
Previous cash-handling experience required
Previous banking experience strongly preferred
NLMS registration preferred
Developed customer service skills, including written and verbal communication
Ability to use a PC and alpha/numeric keyboard
Banker / Universal Banker - Mandarin/Cantonese
Bank Teller Job 9 miles from Pico Rivera
Mandarin/Cantonese Speaking Universal Banker
The Universal Banker plays a key role in delivering exceptional customer service while handling a wide range of banking transactions and financial solutions. This position requires fluency in Mandarin or Cantonese to effectively serve a diverse customer base. The ideal candidate will provide assistance with deposits, loans, account services, and financial products while building strong client relationships.
Key Responsibilities:
✅ Customer Service & Sales
Greet and assist customers with their banking needs in Mandarin or Cantonese and English.
Provide personalized financial solutions by identifying customer needs and recommending suitable banking products.
Educate customers on digital banking tools and services.
Cross-sell and upsell products such as credit cards, loans, and investment solutions.
✅ Banking Transactions & Operations
Process deposits, withdrawals, transfers, and other financial transactions efficiently.
Open new accounts, including checking, savings, CDs, and IRAs.
Assist with loan applications and provide basic lending guidance.
Ensure compliance with all bank policies and procedures, including regulatory requirements.
✅ Relationship Building & Community Engagement
Build lasting relationships with customers and provide proactive financial guidance.
Engage with the Mandarin/Cantonese-speaking community to promote banking services and financial literacy.
Participate in local networking and outreach events to develop new business opportunities.
✅ Risk & Compliance
Maintain accuracy and security in handling customer transactions and sensitive information.
Follow anti-money laundering (AML) and Know Your Customer (KYC) procedures.
Resolve customer issues and escalate concerns as needed.
Qualifications & Skills:
Fluency in Mandarin or Cantonese (spoken and written) required.
Bachelor's degree in Business, Finance, or a related field preferred.
1+ years of experience in banking, financial services, or retail sales.
Strong customer service, communication, and problem-solving skills.
Ability to multitask and work in a fast-paced environment.
Proficiency in Microsoft Office and banking software.
Work Environment:
In-branch position with occasional community outreach activities.
Flexible work hours, including weekends, based on branch needs.
Compensation & Benefits:
Competitive base salary plus performance-based incentives.
Health, dental, and vision insurance.
401(k) plan with company match.
Paid time off and professional development opportunities.
Desired Skills and Experience
The Universal Banker plays a key role in delivering exceptional customer service while handling a wide range of banking transactions and financial solutions. This position requires fluency in Mandarin or Cantonese to effectively serve a diverse customer base. The ideal candidate will provide assistance with deposits, loans, account services, and financial products while building strong client relationships.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Bank Teller - Temporary
Bank Teller Job 8 miles from Pico Rivera
Bank Teller HumanHire is partnered with one of the fastest growing financial institutions in the country in search of a Temporary Bank Teller to support thier branch in Artesia, CA for the next 6 months. What's in it for you?
Pay: Up to $25/hour (weekly pay)
Schedule: Monday-Friday, 9AM-4PM (35 hour work week)
Location: Artesia, CA
Benefits: Health, Vision, Dental, PTO, 401K
Referral Bonus for successful candidate referrals!
As a Bank Teller you will:
Provide exceptional customer service and help clients with their financial needs
Process banking transactions securely and efficiently
Assist with opening and closing accounts and manage customer information accurately
Offer and cross-sell various banking products and services
Build strong relationships with customers to foster loyalty
Bank Teller Qualifications:
1-2 years of banking experience required
High school or equivalent
Excellent communication and interpersonal skills.
If you're interested in learning more, please apply with your resume for immediate consideration and a recruiter will reach out within 48 hours if qualified. Thanks!
If this is not the ideal position for you but are still interested in hearing about what other job opportunities are in your area, please visit *********************** email your resume to ************************!
HumanHire is a national executive search and staffing firm who with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary and payrolling services. We have cultivated long-lasting relationships and utilize them to connect our candidates and clients in several industries and job functions:
Human Resources
Customer Service
Administration
Finance & Accounting
Operations
Executive Search
Non-Clinical Healthcare
Information Technologies
Supply Chain & Logistics
Legal
Real Estate
Sales & Marketing
Teller - Chino, CA
Bank Teller Job 24 miles from Pico Rivera
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
We are looking for a Client Service Associate (Teller) to provide top-notch customer service to our clients and customers at our Chino, CA branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
* Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
* Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
* Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources.
* Identifies and maximizes cross-sell bank opportunities through exploring needs.
* Other duties as assigned.
Schedule: Monday - Friday, 8:30 am - 5:30 pm
Qualifications:
* Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
* Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
* Must have solid balancing and customer service skills.
* Ability to cross-sell bank products based on clients' needs.
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
* Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits, including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $20 - $22 hourly depending on job-related factors such as level of experience.
Teller
Bank Teller Job 18 miles from Pico Rivera
divdivdiv id="is Pasted"p span style="box-sizing: border-box; font-size: 24px;"strong style="font-weight: 700; box-sizing: border-box;"span style="box-sizing: border-box; color: black;"Job Summary / Description/span/strong/spanspan style="box-sizing: border-box; color: black; font-size: 24px;" /spanspan style="box-sizing: border-box; font-size: 16px;"br style="box-sizing: border-box;"//span/pp style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'span style="font-size: 18px;"LAFCU's strong Teller/strong provides excellent member service to Members and Non-Members alike that visit one of LAFCU's branches. Provides information and promotes credit union products and services to build relationships. Processes transactions in the general areas of checking, savings, and other credit union products/services. This position is a strongfull time position/strong and strongreports to Branch Manager I/strong at the employee's assigned branch location./span/pp style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'span style="box-sizing: border-box; color: black; font-size: 18px;" /span/pdiv style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'div style="box-sizing: border-box;"p style="margin: 0in 0in 8pt; line-height: 16.05px; box-sizing: border-box; font-size: 15px; font-family: Calibri, sans-serif;"strong style="font-weight: 700; box-sizing: border-box;"span style="box-sizing: border-box; font-family: Calibri, sans-serif; color: black; background: white; font-size: 24px;"Job Summary / Description/span/strong/pdiv style='box-sizing: border-box; font-family: "Open Sans", sans-serif; margin: 5px; color: rgb(0, 0, 0); font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'ul style='box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857; font-weight: 400; font-family: "Open Sans", sans-serif;'li style="font-size: 18px;"Under limited supervision performs a wide variety of assigned teller tasks associated with the processing of member transactions such as deposits, withdrawals, loan payments, posting of transactions, cashier checks, wire transfers, etc./lili style="font-size: 18px;"Responsible for completion of deposits and withdrawals and process authorized account changes./lili style="font-size: 18px;"Able to utilize Cash Recycler Machines./lili style="font-size: 18px;"Provide superior and quality member service; provide members efficient and accurate transaction processing./lili style="font-size: 18px;"Balance cash drawer at the end of the day or shift./lili style="font-size: 18px;"Promote and maintain positive relations with all contacts, members and potential members./lili style="font-size: 18px;"Promote credit union's products and services, consistently cross-sell LAFCU products at every opportunity to meet the member's needs./lili style="font-size: 18px;"Maintain all required forms and may assist in related areas of Credit Union operations./lili style="font-size: 18px;"Adhere to credit union teller policies and procedures to comply with state and federal rules and regulations and other related compliance requirements./li/uldiv style='box-sizing: border-box; font-family: "Open Sans", sans-serif; color: rgb(0, 0, 0); font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: flex;'div style='box-sizing: border-box; font-weight: normal; font-family: "Open Sans", sans-serif; white-space: pre-wrap; overflow: hidden; text-overflow: ellipsis; padding: 5px; flex: 0.7 1 0%; font-size: 1.25em;'span style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 24px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;'strong style="font-weight: 700; box-sizing: border-box;"Qualifications amp; Opportunities/strong/span/divdiv style='box-sizing: border-box; font-family: "Open Sans", sans-serif; padding: 0px; flex: 0.3 1 0%; text-align: right; font-size: 1em;'span style="box-sizing: border-box; font-size: 16px;"strong style="font-weight: 700; box-sizing: border-box;" /strong/span/div/divdiv style='box-sizing: border-box; font-weight: 400; font-family: "Open Sans", sans-serif; margin: 5px; color: rgb(0, 0, 0); font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'ul style='box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857; font-family: "Open Sans", sans-serif;'li style="font-family: arial, sans-serif; font-size: 18px;"Requires basic arithmetic and communications ability, and six months to one-year recent teller/cash handling experience in a financial institution or equivalent./lili style="font-family: arial, sans-serif; font-size: 18px;"Ability to type 35 wpm./lili style="font-family: arial, sans-serif; font-size: 18px;"Possess good oral communication skills./lili style="font-family: arial, sans-serif; font-size: 18px;"Maintain a professional appearance./li/ulp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: normal; background: white;"strong style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-weight: 700;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 24px; font-family: Arial, sans-serif; color: rgb(49, 49, 49);"Salary/span/strong/pul style='--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); margin-bottom: 0in;' type="disc"li style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"The minimum and maximum base salary range for this position is $18.58 to $25.79 in California. /span/lili style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white; font-weight: bold;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"strong style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-weight: 700;"The target starting base hourly rate is between $18.58strong id="is Pasted" style="box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700; color: rgb(49, 49, 49); font-family: Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" to $22.18. /strong/strong/span/lili style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"This compensation and benefits information is based on Los Angeles Federal Credit Union's good faith estimate as of the date of publication and may be modified in the future./span/lili style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"The starting base salary within the range will depend on a variety of factors that may include relevant prior experience and/or education, or skills and expertise./span/li/ulp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.05pt; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: Arial, sans-serif; color: rgb(49, 49, 49);" /span/pp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.05pt; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 24px; font-family: Arial, sans-serif; color: rgb(49, 49, 49);"LAFCU is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workforce/span/p/div/div/div/div/div/div
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Bank Teller
Bank Teller Job 19 miles from Pico Rivera
div class="col-12 col-md-8"div class="sc-ca SCKo fLrkuv"divp Responsibilities:/p ul li Perform Customer Sevice banking transactions in compliance with legal requirements and bank policies and procedures/li li Provide accurate, friendly customer service in a timely fashion./li
li Perform teller functions including balancing cash and other daily transactions./li
li Achieve sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns./li
li Maintain currency and coin under prescribed limits./li
li Adhere to bank security policies and maintains confidentiality of bank records and client information./li
li Other job duties as required/li
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Bank Teller
Bank Teller Job 19 miles from Pico Rivera
This is a sample job description for a great job. We will pay you a lot of money, and shower you with jewels and praises. You will travel the world and kiss babies, and shake hands, and play golf.
Make clients feel importation
Make the boss feel important
Make the employees feel important
Don't act so important
We hope you will come work for our firm.
Job Requirements
The requirements for this job are simple
Work Hard
Make Money
Make More Money
Work Harder
Make Even More Money
When you are all done working hard, teach yourself new skills, and come ask for more money. But only if you work really hard, and of course make lots of money your boss, your clients, your country.
Bank Teller
Bank Teller Job 19 miles from Pico Rivera
We are looking for a Bank Teller NO WEEKENDS! Responsibilities
Processes all transactions within assigned limits, maintains cash drawer and balances at the end of each day.
Perform general teller duties such as deposits, withdrawls, and transfers.
Ideal Candidate will have...
2+ years experience in a bank teller role
Experience opening new accounts a plus
Effective written and verbal communication
Monday to Friday 8:30 AM -5:30 PM
Salary $18/hr
Entry-Level Bank Teller
Bank Teller Job 28 miles from Pico Rivera
This position is the face of the branch and responsible for completing all types of new and existing client transactions in an accurate, courteous and efficient manner. The incumbent knowledgeably addresses client questions and concerns. The incumbent identifies opportunities to deepen relationships by identifying needs for additional products and services and makes appropriate referrals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides a consistent and high level of service that exceeds client expectations and reflects in individual service scores
Identifies opportunities to refer products and services to new and existing clients to meet monthly sales goals
Operates within assigned cash limits and processes client deposits, withdrawals, transfers, payments, and account maintenance activities efficiently and accurately
Maintains cash drawer within the assigned cash limits and accurately balances daily work at the end of each day
Processes daily mail, night drop and ATM transactions in dual custody as assigned, and balances ATM when applicable
Daily uses Transaction Management Systems (TMS)
Encodes and scans branch transactions each day
Processes incoming and outgoing cash shipments in dual custody
Places holds on transactions as determined by Bank procedures
Executes account stop payments as determined by Bank procedures
Issues negotiable instruments in accordance with the Bank Secrecy Act
Prepares Currency Transaction Reports and Suspicious Activity Concern Reports as needed
May performs duties associated with opening personal and basic business type of new accounts and maintenance of existing accounts, including check orders, debit card orders, address changes, and updated or superseded signature cards
Understands and complies with Bank policies, procedures and regulations governing job responsibilities
ADDITIONAL RESPONSIBILITIES
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
Demonstrates high level of quality work, attendance and appearance
Adheres to all Company Policies & Procedures and Safety Regulations
Adheres to local, state and federal laws
Understands and complies with all company rules and regulations
Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA.
Additional duties as assigned as it relates to the position
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities
MINIMUM QUALIFICATIONS
Two years of experience in cash handling and customer service or one year of experience as a teller at another financial institution
Familiarity with Windows-based personal computers
Proficient with Microsoft Office Suites (Outlook, Word, Excel)
Effective time management skills with ability to prioritize
Ability to relate well to all kinds of people with focus on the client
Action-oriented contributor with a high energy level to serve client and branch needs
Actively seeks opportunities to grow in position and career
Branch Teller I (or II)-Calabasas FT
Bank Teller Job 34 miles from Pico Rivera
The Branch Teller I (or II) is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, transfers, payments and other related transactions. Delivering member delight by addressing member concerns and questions while adhering to all credit union policies and procedures and ensuring the security of all transaction and member information.
Highlights
Day One Employee Benefits
Auto Discounts
Mortgage Discounts
Tuition Reimbursement
401K Company Match
Preferred Language: Bilingual English/Farsi
Responsibilities
Processes member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, sale or processing of negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc.
Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation, issuing/re-pinning cards, adding/updating joint owners/beneficiaries, etc.
Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
Balances daily work.
Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
Maintains cash drawer per assigned cash limits and policy and procedures.
Must consistently report to work on time, as scheduled.
Other duties may be assigned.
Must be flexible to work out of any location at any time, as business needs dictate.
Branch Hours
Monday - Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 6:00 PM
Saturday: 9:00 AM to 2:00 PM
Qualifications Education
High School or GED
Experience
Must have at least 1 year to 24 months of customer service and/or cash handling experience
Knowledge, Skills & Ability
Must a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
Must be detail oriented and have the ability to multi-task in a fast paced environment.
Must have a demonstrated ability to deliver consistently superior customer service.
Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.
Disclaimer
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
Pay Range USD $21.00 - USD $25.92 /Hr.
Teller
Bank Teller Job 18 miles from Pico Rivera
* Essential Duties and Responsibilities include the following: * Uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service.
* Achieves and exceeds individual and branch sales and service targets through recommendations of new and existing products and services (e.g. accounts, loans, and credit cards), sales referrals, cross-selling, up-selling in a results-driven environment and provide the great experience to every customer.
* Uses a strong knowledge in the products and services offered at the Bank to confidently educate customers about the features, benefits, and pricing so they are better informed with a deeper level of understanding.
* Orders checks and makes changes to customer information in an accurate and timely manner according to the customer's request.
* Provides exceptional service in handling customers in person or over the telephone.
* Processes deposits, withdrawals, check cash, loan payments and other transactions including but not limited to reject items and returned items.
* Involves supervisors if transactions are over authority limits or exceptionally complex.
* Responsible for loss prevention in the processing all transactions and duties.
* Issues cashier's checks, bank checks, money orders and travelers checks.
* Keeps work station neat, clean and well stocked with supplies and brochure materials.
* Additional responsibilities as assigned by supervisors may include:
* Night & Mail Depository
* ATM balancing
* Safe Deposit Box
* Filing signature cards and documents
* May help with a variety of audits and verifications
* Input fund holds and stop payment request to core system
* Address changes, CD renewals, etc.
* Branch back counter capture
* Miscellaneous tasks and duties associated with the operations of a retail banking branch
* Complies with the Bank's security program, including but not limited to:
* Reviews and complies with the End-User Computing Agreement
* Acquires good knowledge on functions and usage of computer systems as related to the assigned job functions.
* Be current and knowledgeable in industry's trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats.
* Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer.
* BSA, CRA, Fair Lending and other Compliance Responsibilities:
* Complies with BSA, CRA, fair lending, and other compliance issues as required by policies and procedures.
* Inputs customer information to EZ teller for various transactions.
* Reports any suspicious activities to Operations Manager/ BSA officers.
* Verifies customer name and payee/beneficiary name to OFAC, NCCT for out-bound wire transfers and monetary instrument purchase, and new account.
* Report matches with NCCT and OFAC to Operations Officer or Operations Manager for further instructions.
* Professional Skills:
* Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.
* Ability to remain flexible in order to adapt to changes in the work environment.
* Ability to study and apply new information.
* Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
* Ability to work accurately with close attention to detail.
* Ability to maintain confidentiality of sensitive information.
* Ability to work with co-workers, customers, and outside agencies professionally and tactfully.
* Possess a work ethic that includes neatness, punctuality, and accuracy.
* Must exhibit a professional, businesslike appearance and demeanor.
Job Qualifications/Requirements
* Minimum Education Level: High School Diploma
* Experience: Some experience in retail sales and customer service functions a plus.
* Combination of Experience and Education can meet the job requirements: Yes
* English: Written: Fluent Verbal: Fluent
* Computer/Systems Knowledge Requirements: Basic to Intermediate
* Communication skills:
* Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
* Ability to respond effectively to the most sensitive inquiries or customer complaints.
* Reasoning Skills:
* Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The salary range for this full-time position is $17 Hourly - $19 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Live Teller Connect Representative
Bank Teller Job 23 miles from Pico Rivera
The primary role of the LTC (Live Teller Connect) Representative is to provide engaging member centric service to our members virtually through the Interactive Teller Machine. This includes, but is not limited to: handling requests for balance information, transfers, deposits, loan payments, account research, product information, and member service on deposit and loan accounts. The LTC Representative is constantly seeking out opportunities to expand our member's relationship with the Credit Union through member education as well as product and service solutions tailored to each member's needs. This role provides member service and support handling requests of varying degrees of complexity; some routine in nature and others that require more extensive research and problem resolution skills to identify and resolve issues. The LTC Representative effectively assists members via LTC machines located at possible multiple locations. This position takes complete ownership of the members needs while meeting Credit Union standards.
Responsibilities:
Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the LTC. Receives member deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies promptly. Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Member Service Functions: Assumes responsibility for the effective and professional performance of member service functions. Presents and explains Credit Union services and products to members, assists in meeting their financial needs, and order checks. Answer questions and solves problems for members by listening, collecting data, securing answers, and reporting results to the inquiring party. Performs file maintenance and account changes, and resets access for Homebanking and ABIL.
Restricts electronic account access as deemed necessary to prevent potential financial losses to the Credit Union or to the member
Resolves member issues or complaints through demonstrated knowledge of credit union products, processes and procedures and/or conducting the necessary research to address member needs. Empowered to make decisions exercising good judgment and balances the best interest of the member and the organizational objectives of the credit union.
Takes complete ownership of every interaction whether it requires a call back or extended research
Required to complete compliance, training, and all other training offered to LTC Representative. Seeks ways to streamline work processes and continuously improve the Credit Union
Represents the Credit Union in a positive and professional manner
Other related duties as assigned
Maintains member and other sensitive information with confidentiality
Treats all co-workers and members with respect
Qualifications:
1 year of Banking experience either as a teller or a call center service representative
Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations
Comprehensive knowledge of all deposit account products and all services
Working knowledge of all applicable Federal, State and NCUA regulations
Exceptional customer service skills, including tact and diplomacy, plus a desire to accommodate the needs of others. Exhibits an inherent ease with others.
Demonstrated ability to respond to member prompts and offer financial products and services tailored to meet member needs. Ability to influence others when offering products and services, striking a balance between not giving up too easily and not being too persistent.
Professional and courteous verbal and written communication skills. Ability to remain calm when helping difficult and/or irate members.
Comfortable being evaluated against performance standards.
Willingness to take initiative to achieve team goals and model a good work ethic for others.
Proficiency in standard business computer software. Ability to acquire working knowledge of the Credit Union's operating system.
Proficient data entry, ten-key calculator, cash counting and math skills. Detail-oriented.
Ability to acquire working knowledge of Credit Union products and services.
Ability to become a subject matter expert in remote delivery channels and to discuss these channels with members.
Demonstrated ability in using good judgment and discretion when handling confidential member account information.
Ability to effectively handle fluctuating work demands.
Excels in a fast paced work environment and has exceptional time management skills
Willingness to keep work space/branch organized and tidy
Education: High School or Equivalent
Website: nuvisionfederal.com/careers
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
Covid-19 Precaution(s):
Remote Interview Process (some positions vary)
Social Distancing and Mask Guidelines in place
Customer Service ( Remote work )
Bank Teller Job 18 miles from Pico Rivera
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Requirements
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Teller
Bank Teller Job 19 miles from Pico Rivera
RESPONSIBLITIES:
Greet and assist HAB Bank clients in a friendly and courteous manner
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents, makes decisions when questionable items are presented for cashing. Conduct daily proof of ATM and cash on hand.
Assist in opening and closing the vault daily; assists in balancing vault currently and coin.
Operates personal computer to process account activity, determine balances, and resolve problems within given authority.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Accepts loan and installment payments and receives and processes stop payment and hold orders.
Requirements
Minimum 2 year experience required
Responsible for all daily bank teller transactions including the Branch vault balancing, handling of cash shipment in/out from/to FRB
Review of daily CTR filings, ATM balancing and monthly preparation of general ledger certification, etc.
Assist Customer Service Rep.
Required professional communication skills, detail oriented, and friendly customer service.
The base hourly range for this full-time position is $20.00-$23.00
Must be a US Citizen or Permanent Resident
Benefits package.
Medical, Dental, Vision, LTD, Life Insurance
401k , Paid Time Off
Customer Service Position (Remote)
Bank Teller Job 29 miles from Pico Rivera
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
New Account Representative
Bank Teller Job 19 miles from Pico Rivera
Under general supervision and following established policies and procedures, provides new account services and customer assistance. Complies with all regulations which apply within the scope of the position, including Bank Secrecy Act.
DUTIES
Processes various new accounts transactions by ensuring proper documentation and identification; maintains existing accounts of all types and closes account as needed.
Provides quality customer services including servicing existing customers, answering inquiries, recommending solutions to customer problems, ordering checks.
Maintains files on status of accounts and prepares appropriate branch reports.
Promotes and cross-sells the Bank's services and products.
Trains Customer Services Representative in opening new accounts and performing all new account desk functions.
Backs up supervisor duties as needed.
Performs other duties as assigned.
QUALIFICATIONS
EDUCATION: High school graduate or equivalent; some college business classes preferred but not mandatory.
EXPERIENCE: 2-3 years branch operations experience in a banking environment; thorough knowledge of Bank products and services.
SKILLS/ABILITIES
PC literate
Organized and detail-oriented
Strong communication skills
Bilingual (English/Spanish) may be required
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:
Excellent management and communication skills
Both written and verbal
Ability to travel
Ability to work effectively with all levels of management
End-users and vendors.
Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies
(GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website ****************************
.
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Teller - Part Time - Huntington Beach, CA
Bank Teller Job 23 miles from Pico Rivera
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
We are looking for a Part-Time Teller (Client Service Associate) to provide top notch customer service to our clients and customers at our Huntington Beach, CA branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
* Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record
* Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
* Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources
* Identifies and maximizes cross-sell banks opportunities through exploring needs
* Other duties as assigned
Qualifications:
* Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience
* Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking
* Must have solid balancing and customer service skills
* Ability to cross-sell bank products based on clients' needs
Schedule: Monday - Friday, 10am - 2pm, 20 hours/week
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
* Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits, including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $20 - $22 hourly depending on job-related factors such as level of experience.
Teller
Bank Teller Job 19 miles from Pico Rivera
* Essential Duties and Responsibilities include the following: * Uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service.
* Achieves and exceeds individual and branch sales and service targets through recommendations of new and existing products and services (e.g. accounts, loans, and credit cards), sales referrals, cross-selling, up-selling in a results-driven environment and provide the great experience to every customer.
* Uses a strong knowledge in the products and services offered at the Bank to confidently educate customers about the features, benefits, and pricing so they are better informed with a deeper level of understanding.
* Orders checks and makes changes to customer information in an accurate and timely manner according to the customer's request.
* Provides exceptional service in handling customers in person or over the telephone.
* Processes deposits, withdrawals, check cash, loan payments and other transactions including but not limited to reject items and returned items.
* Involves supervisors if transactions are over authority limits or exceptionally complex.
* Responsible for loss prevention in the processing all transactions and duties.
* Issues cashier's checks, bank checks, money orders and travelers checks.
* Keeps work station neat, clean and well stocked with supplies and brochure materials.
* Additional responsibilities as assigned by supervisors may include:
* Night & Mail Depository
* ATM balancing
* Safe Deposit Box
* Filing signature cards and documents
* May help with a variety of audits and verifications
* Input fund holds and stop payment request to core system
* Address changes, CD renewals, etc.
* Branch back counter capture
* Miscellaneous tasks and duties associated with the operations of a retail banking branch
* Complies with the Bank's security program, including but not limited to:
* Reviews and complies with the End-User Computing Agreement
* Acquires good knowledge on functions and usage of computer systems as related to the assigned job functions.
* Be current and knowledgeable in industry's trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats.
* Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer.
* BSA, CRA, Fair Lending and other Compliance Responsibilities:
* Complies with BSA, CRA, fair lending, and other compliance issues as required by policies and procedures.
* Inputs customer information to EZ teller for various transactions.
* Reports any suspicious activities to Operations Manager/ BSA officers.
* Verifies customer name and payee/beneficiary name to OFAC, NCCT for out-bound wire transfers and monetary instrument purchase, and new account.
* Report matches with NCCT and OFAC to Operations Officer or Operations Manager for further instructions.
* Professional Skills:
* Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.
* Ability to remain flexible in order to adapt to changes in the work environment.
* Ability to study and apply new information.
* Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
* Ability to work accurately with close attention to detail.
* Ability to maintain confidentiality of sensitive information.
* Ability to work with co-workers, customers, and outside agencies professionally and tactfully.
* Possess a work ethic that includes neatness, punctuality, and accuracy.
* Must exhibit a professional, businesslike appearance and demeanor.
Job Qualifications/Requirements
* Minimum Education Level: High School Diploma
* Experience: Some experience in retail sales and customer service functions a plus.
* Combination of Experience and Education can meet the job requirements: Yes
* English: Written: Fluent Verbal: Fluent
* Computer/Systems Knowledge Requirements: Basic to Intermediate
* Communication skills:
* Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
* Ability to respond effectively to the most sensitive inquiries or customer complaints.
* Reasoning Skills:
* Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The salary range for this full-time position is $17 Hourly - $19 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Customer Service Position Remote
Bank Teller Job 36 miles from Pico Rivera
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer experience and contribute to the success of a global leader.
We pride ourselves on being at the forefront of innovation, setting industry standards, and providing world-class solutions to our valued customers. As a Fortune 500 company, we have established a strong presence across the industry and have continued to do so for man years. Our commitment to excellence and customer-centric approach has enabled us to consistently deliver outstanding results and remain a trusted partner to countless organizations worldwide.
About the Role:
As a Customer Services Representative, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for unparalleled service. You will serve as the primary point of contact for our valued clients, addressing their inquiries, resolving issues, and providing exceptional support throughout their journey. Your ability to build rapport, understand customer needs, and deliver personalized solutions will be key to your success.
What You'll Do:
Engage with customers through multiple channels, including phone, email, and live chat, to provide prompt and accurate assistance.
Listen attentively to customer concerns and inquiries, demonstrating empathy and understanding while maintaining professionalism at all times.
Identify and analyze customer needs to offer tailored solutions, guiding them through our products and services effectively.
Troubleshoot and resolve customer issues, ensuring prompt resolution and taking ownership of escalated cases when necessary.
Collaborate closely with cross-functional teams to address customer concerns and improve overall customer satisfaction.
Utilize our CRM system to maintain accurate records of customer interactions, update customer profiles, and follow up on pending inquiries.
What You'll Bring:
Exceptional communication skills: You possess the ability to articulate complex information in a clear and concise manner, adapting your communication style to meet the needs of diverse customers.
Empathy and patience: You understand that every customer interaction is unique and require a compassionate approach, demonstrating patience and understanding even in challenging situations.
Problem-solving mindset: You thrive in a fast-paced environment and possess strong analytical skills to identify root causes of issues and provide effective solutions.
Team player attitude: You enjoy collaborating with others and are eager to contribute to a supportive team environment where your insights and ideas are valued.
Adaptability: You embrace change and are quick to adapt to evolving customer needs, technology advancements, and business requirements.
Experience: Previous customer service experience, preferably in a fast-paced and customer-oriented environment, is highly desirable.
What we Offer:
Competitive compensation package, including performance-based incentives and bonuses.
Comprehensive benefits package, including health insurance and retirement plans.
Opportunities for career growth and advancement within a renowned Fortune 500 company.
Continuous learning and development programs to enhance your skills and expertise.
A diverse and inclusive work environment that celebrates individuality and fosters collaboration.
Remote work (work from home).
How to Apply:
If you are ready to take the next step in your customer service career and be part of a globally recognized organization, we would love to hear from you. Please submit your updated resume and a compelling cover letter outlining why you are the ideal candidate for this position. Our team of talent acquisition experts will review your application and reach out to qualified candidates to schedule interviews.