Full-Time Teller | Lapeer South
Bank Teller Job In Lapeer, MI
Full-Time Universal Banker Equal Opportunity Employer The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently. Through your daily interactions with customer you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.
REPORTS TO: Universal Banker / Assistant Branch Manager / Branch Manager
REQUIRED RESPONSIBILITIES
* Accurately and in great confidentiality handle banking transactions
* Advance funds from credit cards and other accounts
* Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
* Assists with training of new teller staff.
* Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
* Performs other duties as may be required from time to time.
Requirements
REQUIRED QUALIFICATIONS
* Minimum of 6 months cash handling experience is preferred
* Strong Customer Service Skills
* Ability to work well in a team environment
* Problem solving skills
* Ability to follow policy and procedures
* Strong listening and verbal communication skills
* Detail-oriented and organized
* Ability to multi task
* High School or GED
* Vault and Atm Certified with 12 months
* Meeting and exceed teller sales/referral goals
* Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily
* Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
* Requires schedule flexibility
Full Time Teller - Clarkston
Bank Teller Job In Village of Clarkston, MI
Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
This position serve members by completing account transactions accurately while enhancing our
members' financial lives by offering appropriate products and services.
Essential Duties
* Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries.
* Process mail and night drop transactions.
* Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds.
* Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation.
* Promote, educate and cross-sell credit union products and services.
* Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc.
* Participate in the sales and service program to meet individual, branch and corporate expectations and goals.
* Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location.
* Must be willing to assist at other branch locations as needed.
* Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD).
* Must possess effective knowledge of Vibe Credit Union's products and services.
* Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers.
* Maintains privacy of member account information.
* Completes all required reports and daily assigned responsibilities.
* Attends meetings as required.
* Ensures that work area and branch is clean, secure and well maintained.
* Assumes responsibility and performs other special assignments as needed.
Education/Experience
* High School graduate or equivalent
Skills/Abilities
* Strong customer service and sales skills.
* Ability to multi-task and work well under pressure.
* Good communication skills, professional appearance and a positive attitude.
* Possess good analytical skills.
* Ability to efficiently operate a windows-based PC and business equipment.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
Teller - Part Time
Bank Teller Job In Oxford, MI
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. Our locations are constantly recognized for providing excellent customer service to our members. We are currently seeking motivated candidates for a Part Time Financial Services Representative at our Oxford branch. This position has the opportunity to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.
Job Duties (include but not limited to):
Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Cash handling experience helpful
Skills/Abilities:
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Benefits:
Vacation Time - % of FT based on hours worked
Paid Tuition to $2500 per year
Bereavement Pay
Holiday pay at 4 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
EOE M/F/Disability/Veteran
Teller
Bank Teller Job In Birmingham, MI
Full Time
Providing accurate and efficient transaction services to customers. Controlling and balancing all financial instruments processed and assisting in overall branch services.
Essential Functions:
Welcoming customers to the bank in a warm, friendly manner.
Handling transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and endorsements of checks.
Accepting loan payments, issuing money orders, cashier checks, and foreign currency.
Processing all transactions within authorized limits, including check-cashing limits, and obtaining supervisor approval on all required transactions.
Product knowledge to better help new and existing customers with their banking needs.
Performing other duties as required by the position.
Requirements
2 years of previous experience as a Teller preferred.
Cash handling experience and/or customer service experience required.
Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems.
Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.
High school diploma or equivalent, with a minimum 3.0 GPA preferred.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Citizens Teller- Part Time
Bank Teller Job In Grosse Pointe, MI
Salary Range: $17.85 - $24.65 / hour
As a Citizens Teller - YOU make a real difference for our customers and the branch team.
What you'll do
You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
Meaningful work & relationships
- Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
Commitment to community
- Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
Career opportunities, reward, and upskilling
- See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
Exceptional benefits
- Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
Strong listening and communication skills
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
Ability to problem solve and provide solutions to customer issues
Customer-centric to deliver exceptional service
Comfortable with using digital technology to support the delivery of business goals
Ability to work branch hours, which can include weekends and evenings
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
1 year of experience processing transactions (cash and/or digital payments)
Motivates others, like teammates, business partners, and specialists, through collaboration
Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
Hours per Week: 20
Work Schedule: Varies with branch needs and may include weekends and evenings
Teller - Sterling Heights
Bank Teller Job In Sterling Heights, MI
At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member's individual needs while effectively resolving member problems and disputes in a timely manner.
Essential Duties:
Greets members warmly and asks questions to determine their needs
Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures
Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately
Assists members with questions and/or problems relating to their accounts
Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system
Sells/ cross-sells additional products or services
Qualifications:
High school diploma or general education degree (GED)
Ability to verbally communicate clearly and professionally
Excellent organizational and time management skills
Having prior related experience is a plus (retail, banking, or sales)
Background checks required
Credit Union ONE offers a competitive benefit package for Full and Part time employees including medical, dental, and vision insurance. We also offer advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off.
Teller
Bank Teller Job In Detroit, MI
Location : Address 3031 W Grand Blvd Location : City Detroit Location : Postal Code 48202 Responsibilities
We are currently seeking a Teller to join us. The person in this position will report to the Teller Supervisor.
Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receipting and/or disbursing of funds, (i.e. checks, money orders, traveler's checks). Work involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at a drive-thru window.
Responsibilities:
Provides the following services for members, in person, by telephone or by mail.
Processes deposits to checking or savings accounts and disburses cash or check withdrawals; processes checks and other transactions.
Provides travelers checks, money orders, credit card cash advances, receive loan payments and service charge payments for services.
Process transfers between accounts and automatic distribution forms, recording all transactions according to member's request.
Redeems US Savings Bonds and balance ATM.
Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.
Opens and closes his/her Teller terminal, accounts for cash assigned, received, disbursed on a daily basis. Accurately balances to teller terminal close report and remits daily work to Head Teller for disposition.
Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, ATM machine balancing, address changes, filing, answering telephone, process mail, and assist other teams as required.
Exceeds all member service standards of the credit union.
Being an advocate of Michigan First culture.
Qualifications
High school diploma or general education degree (GED).
6-12 months of related experience and/or training; or equivalent combination of education and experience.
Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.
Ability to operate standard office technology, equipment and tools.
Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.
Ability to stand during all periods of time spent at the teller window.
Has sound interpersonal skills and is cooperative and positive.
May occasionally be required to lift and/or move up to 50 pounds.
Who We Are
Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs.
Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth.
Michigan First highlights:
500 team members
32 locations spanning the Lansing area, Grand Rapids and Metro Detroit
Industry leader in community support and charitable giving through the Michigan First Foundation
Member Services Call Center operates 24/7/365
Over $1.5 Billion in assets
Awards Michigan First Credit Union has been the proud recipient of:
2024 Best & Brightest in the Nation
2024 Best & Brightest in Metro Detroit
2024 Best & Brightest in West Michigan
2024 Best Credit Unions to Work For
2024 Crain's Cool Places to Work
2024 Detroit Free Press Top Workplaces
2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)
Benefits and perks of joining our award-winning team include:
Very competitive pay
Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center
Michigan First Credit Union is an Equal Opportunity Employer.
Part-Time Teller | Imlay City
Bank Teller Job In Imlay City, MI
Requirements
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
High School or GED
Minimum of 6 months cash handling experience preferred
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Part-Time Teller
Bank Teller Job In Flint, MI
Job Description: Tellers provide our members with the best personal experience possible, processing member banking transactions accurately and efficiently. Tellers cross sell credit union products and services and perform other duties as assigned.
Job/Task Functions: Essential to the Position
Provide quality service to members and team members as defined by the credit union's service standards at all times. Warmly acknowledge and greet members with a sincere smile upon arrival at one of our offices. Provide comprehensive, prompt, accurate, and efficient member transactions. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and accurately enter deposits into computer system. Process withdrawals from accounts and/or share draft/check cashing, verify amounts, and accurately enter withdrawals into computer system. Cash share drafts/checks/credit union checks after proper verification of signatures and member balances according to credit union policies and procedures. Receive loan and credit card payments and accurately enter payments into computer system. Issue miscellaneous products such as money orders, credit union checks and VISA gift cards.
Maintain an individually assigned cash drawer, balance it at end of each shift, and compare totaled amount to computer-generated totals. Research and resolve discrepancies and report any discrepancies to your supervisor. Assist other tellers research and resolve discrepancies with their drawers. Assist in opening the branch and other morning duties; assist in balancing the branch and other nightly duties.
Explain and proactively mention credit union services such as savings, loans, debit and credit cards, on-line banking, etc. When necessary, direct members to the appropriate person for specific information and assistance.
Assist members in completing various forms (i.e. transaction slips, payroll deduction/ACH, change of address, etc.).
Comply with and maintain an up-to-date and comprehensive knowledge of all related policies, procedures, rules and regulations.
Ensure that all information and transactions regarding credit union members are kept confidential. Enforce strict adherence to established security procedures.
Perform other duties as assigned
Required Hours: 9:15 AM to 6:15 PM Friday
9:15 AM to 1:15 PM Saturday
Flexible schedule Monday through Thursday
No Saturday hours during July and August
Starting Wage: Competitive wage based on experience.
Benefits Include: Vacation pay twice a year (June 30th and December 31st), tuition reimbursement up
to $1,000 per semester or $4,000 per year and employer provided pension plan.
Starting Date: Within two weeks of job offer.
Part Time Teller
Bank Teller Job In Imlay City, MI
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Imlay City, Michigan at the Imlay City retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller I (Full Time-Dearborn)
Bank Teller Job In Dearborn, MI
Chief Financial Credit Union Teller I
Department:
Branch Operations
Grade:
4
Reports To:
Branch Manager, Assistant Branch Manager
Classification:
Non-Exempt
Supervises Direct:
None
Supervises Indirect:
None
Approved By:
Effective Date:
01/01/2021
Revised Date:
08/03/2021
Role:
As the entry level position in Branch Operations, an individual in this role is primarily responsible for responding to and processing member transactions and inquiries. This individual will maintain a strong knowledge of Credit Union products and procedures to provide outstanding member service.
Essential Functions & Responsibilities:
E
40%
Receives and accurately processes member financial transactions, including but not limited to: deposits, withdrawals, account histories, wires and loan payments; sells money orders, gift cards and cashier checks to members; transfers amounts from member accounts as directed.
E
20%
Respond to and handle member requests across multiple platforms including but not limited to: print debit cards and reset pins, check orders, stop payments, online banking requests and reloadable/gift cards. Also perform a variety of miscellaneous tasks including filing, copying, data input, and answering the telephone.
E
15%
Verify member information and security and maintain/update member and Credit Union records including but not limited to: check holds, secured and uncollected funds, CTRs, SARs.
E
10%
Balance cash drawer and accurately complete all end of day tasks accurately and efficiently.
E
10%
Provide friendly, professional, and confidential service to all members and associates, and maintain knowledge of all products and services the Credit Union offers.
N
5%
Performs other job-related duties as assigned.
Performance Measurements:
1.
Provide informed, professional and accurate service and support to all members and associates by responding to all requests promptly.
2.
Accurately post transactions and balance cash drawer daily in accordance with established Credit Union policies and procedures.
3.
Maintain a clear understanding of all current products and procedures within the Credit Union.
4.
Maintain a dependable record of attendance and timeliness.
5.
Maintain a professional work environment and businesslike appearance.
6.
Process member transactions with zero unresolved errors and accurately record daily balances within 15 minutes of closing time.
7.
Uphold Chief Financials' Core Values:
• Integrity in all Relationships: Strive to do what is right for the Credit Union, employees and membership with each interaction
• Social Responsibility is Everyone's Responsibility: All employees of the organization should seek ways to help the members of the communities we serve to live a better life each day
• Perseverance Leads to Answers: Never stop trying to find a solution
Knowledge and Skills:
Experience
The role can be learned in hours, days, or weeks.
Education
A high school education or GED.
Interpersonal Skills
Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills
General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate encoding, coin counting, and cash counting machines. Basic knowledge of established teller procedures and policies. Understanding of Credit Union operations. Maintains confidentiality related to Credit Union operations and work-related information.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to process work; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies weighing up to 20 pounds.
Work Environment
This job operates in a professional office environment within one of the credit union branches or its' Headquarters. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
View all jobs at this company
Teller
Bank Teller Job In Flint, MI
Part-time Description
To provide exceptional, high-quality service and direct the delivery of products/services through sales efforts through face to face and drive thru services. Must be a team player with a can-do-attitude, display a high level of integrity, and possess excellent interpersonal and member service skills.
Essential Function and Responsibilities:
The Bank Teller will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers. This includes, but is not limited to:
Primary Responsibilities:
Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers, money orders, disbursements, and check cashing
Explain, promote, and cross sell the products and services the Credit Union offers.
Know and understand the policies and procedures of the Credit Union and able to explain them to the members.
Balance cash drawer, coin, currency and checks to source documents and the Episys totals at the end of each shift.
Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
Accepts deposits, confirming accuracy of transaction.
Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
Maintains a work area that ensures the safety of all negotiables and confidential records.
Follow proper cash handling procedures.
Be proficient in using the Symitar system.
Load and unload cash recycler and ATM's (in the Credit Union).
Examine checks for endorsements and negotiability to determine what, if any, hold is needed.
Respond to member's requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
Receive information pertaining to member's accounts and route to proper person. Give professional, friendly, accurate service to all members.
Follow teller Standards with all members
Answer phone calls to aid in excellent member service
Provide SPARK! Member service, have strong communication skills (verbal and written) and be able to find solutions to difficult problems.
Understand and can comply with all Federal and State laws and regulations including the Bank Secrecy Act, Patriot Act, Military Lending Act, Office of Foreign Asset Controls, FCRA, Graham Leach- Bliley, and all applicable lending regulations.
Perform other duties as assigned.
Requirements
Qualifications:
Strong attention to detail and accuracy and have multi-tasking capabilities
Ability to adhere to internal policies as well as external policies and regulations set forth by the NCUA
Proficient in computer skills including but not limited to Microsoft products
Be adaptable to change and embrace SPARK! service standards
Excellent oral communication skills
Consultative Sales experience is a plus
Skills and Abilities:
Must be able to learn our products and services and identify in what circumstances they can cross- sell our products and services to our member on a consistent basis
Must be flexible, adapt to change, problem solve and be multi- task oriented.
Must be able to work in a fast paced environment and exhibit a professional demeanor throughout every transaction.
Must have good computer skills and be detail oriented and thorough on paperwork.
Ability to operate customary office machines such as photocopier, fax, and phone system.
Interpersonal Skills:
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Education:
High School Diploma, GED equivalency or higher
Mathematical Skills
Ability to calculate figures and amounts such as add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Abilities
Ability to define problems and seek solutions for members
Certifications, Licenses
Must be bondable.
Internal annual compliance testing required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift up to 35+ pounds
Requirements to lift coin bags
Standing is required for the majority of your shift
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is professional and typically moderate
This job Description is not a complete statement of all duties and responsibilities comprising this position.
Part Time Associate Banker Novi, MI (30 hours)
Bank Teller Job In Novi, MI
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time Associate Banker Detroit Metro West (30 Hours)
Bank Teller Job In Troy, MI
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
**Job responsibilities**
+ Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
+ Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
+ Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
+ Assists clients and the branch team by helping with new account openings when needed
+ Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
**Required qualifications, capabilities, and skills**
+ 6+ months of customer service experience
+ High school diploma or GED equivalent
**Preferred qualifications, capabilities, and skills**
+ Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
+ Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
+ Strong desire and ability to influence, educate, and connect customers to technology
+ Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Full-Time Teller | Lapeer South
Bank Teller Job In Lapeer, MI
Full-Time Universal Banker
Equal Opportunity Employer
The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently. Through your daily interactions with customer you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.
REPORTS TO: Universal Banker / Assistant Branch Manager / Branch Manager
REQUIRED RESPONSIBILITIES
Accurately and in great confidentiality handle banking transactions
Advance funds from credit cards and other accounts
Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
Assists with training of new teller staff.
Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Performs other duties as may be required from time to time.
Requirements
REQUIRED QUALIFICATIONS
Minimum of 6 months cash handling experience is preferred
Strong Customer Service Skills
Ability to work well in a team environment
Problem solving skills
Ability to follow policy and procedures
Strong listening and verbal communication skills
Detail-oriented and organized
Ability to multi task
High School or GED
Vault and Atm Certified with 12 months
Meeting and exceed teller sales/referral goals
Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily
Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
Requires schedule flexibility
Teller - Part Time
Bank Teller Job In Oxford, MI
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. Our locations are constantly recognized for providing excellent customer service to our members. We are currently seeking motivated candidates for a Part Time Financial Services Representative at our Oxford branch. This position has the opportunity to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.
Job Duties (include but not limited to):
Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Cash handling experience helpful
Skills/Abilities:
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Benefits:
Vacation Time - % of FT based on hours worked
Paid Tuition to $2500 per year
Bereavement Pay
Holiday pay at 4 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
EOE M/F/Disability/Veteran
Teller
Bank Teller Job In Birmingham, MI
Full Time Providing accurate and efficient transaction services to customers. Controlling and balancing all financial instruments processed and assisting in overall branch services. Essential Functions: * Welcoming customers to the bank in a warm, friendly manner.
* Handling transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and endorsements of checks.
* Accepting loan payments, issuing money orders, cashier checks, and foreign currency.
* Processing all transactions within authorized limits, including check-cashing limits, and obtaining supervisor approval on all required transactions.
* Product knowledge to better help new and existing customers with their banking needs.
* Performing other duties as required by the position.
Requirements
* 2 years of previous experience as a Teller preferred.
* Cash handling experience and/or customer service experience required.
* Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems.
* Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.
* High school diploma or equivalent, with a minimum 3.0 GPA preferred.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Teller - Sterling Heights
Bank Teller Job In Sterling Heights, MI
At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member's individual needs while effectively resolving member problems and disputes in a timely manner.
Essential Duties:
* Greets members warmly and asks questions to determine their needs
* Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures
* Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately
* Assists members with questions and/or problems relating to their accounts
* Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system
* Sells/ cross-sells additional products or services
Qualifications:
* High school diploma or general education degree (GED)
* Ability to verbally communicate clearly and professionally
* Excellent organizational and time management skills
* Having prior related experience is a plus (retail, banking, or sales)
* Background checks required
Credit Union ONE offers a competitive benefit package for Full and Part time employees including medical, dental, and vision insurance. We also offer advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off.
Teller
Bank Teller Job In Eastpointe, MI
Location : Address 21650 Gratiot Location : City Eastpointe Location : Postal Code 48021 Responsibilities
We are currently seeking a Teller to join us. The person in this position will report to the Teller Supervisor.
Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receipting and/or disbursing of funds, (i.e. checks, money orders, traveler's checks). Work involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at a drive-thru window.
Responsibilities:
Provides the following services for members, in person, by telephone or by mail.
Processes deposits to checking or savings accounts and disburses cash or check withdrawals; processes checks and other transactions.
Provides travelers checks, money orders, credit card cash advances, receive loan payments and service charge payments for services.
Process transfers between accounts and automatic distribution forms, recording all transactions according to member's request.
Redeems US Savings Bonds and balance ATM.
Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.
Opens and closes his/her Teller terminal, accounts for cash assigned, received, disbursed on a daily basis. Accurately balances to teller terminal close report and remits daily work to Head Teller for disposition.
Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, ATM machine balancing, address changes, filing, answering telephone, process mail, and assist other teams as required.
Exceeds all member service standards of the credit union.
Being an advocate of Michigan First culture.
Qualifications
High school diploma or general education degree (GED).
6-12 months of related experience and/or training; or equivalent combination of education and experience.
Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.
Ability to operate standard office technology, equipment and tools.
Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.
Ability to stand during all periods of time spent at the teller window.
Has sound interpersonal skills and is cooperative and positive.
May occasionally be required to lift and/or move up to 50 pounds.
Who We Are
Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs.
Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth.
Michigan First highlights:
500 team members
32 locations spanning the Lansing area, Grand Rapids and Metro Detroit
Industry leader in community support and charitable giving through the Michigan First Foundation
Member Services Call Center operates 24/7/365
Over $1.5 Billion in assets
Awards Michigan First Credit Union has been the proud recipient of:
2024 Best & Brightest in the Nation
2024 Best & Brightest in Metro Detroit
2024 Best & Brightest in West Michigan
2024 Best Credit Unions to Work For
2024 Crain's Cool Places to Work
2024 Detroit Free Press Top Workplaces
2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)
Benefits and perks of joining our award-winning team include:
Very competitive pay
Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center
Michigan First Credit Union is an Equal Opportunity Employer.
Part-Time Teller
Bank Teller Job In Burton, MI
Job Description: Tellers provide our members with the best personal experience possible, processing member banking transactions accurately and efficiently. Tellers cross sell credit union products and services and perform other duties as assigned.
Job/Task Functions: Essential to the Position
Provide quality service to members and team members as defined by the credit union's service standards at all times. Warmly acknowledge and greet members with a sincere smile upon arrival at one of our offices. Provide comprehensive, prompt, accurate, and efficient member transactions. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and accurately enter deposits into computer system. Process withdrawals from accounts and/or share draft/check cashing, verify amounts, and accurately enter withdrawals into computer system. Cash share drafts/checks/credit union checks after proper verification of signatures and member balances according to credit union policies and procedures. Receive loan and credit card payments and accurately enter payments into computer system. Issue miscellaneous products such as money orders, credit union checks and VISA gift cards.
Maintain an individually assigned cash drawer, balance it at end of each shift, and compare totaled amount to computer-generated totals. Research and resolve discrepancies and report any discrepancies to your supervisor. Assist other tellers research and resolve discrepancies with their drawers. Assist in opening the branch and other morning duties; assist in balancing the branch and other nightly duties.
Explain and proactively mention credit union services such as savings, loans, debit and credit cards, on-line banking, etc. When necessary, direct members to the appropriate person for specific information and assistance.
Assist members in completing various forms (i.e. transaction slips, payroll deduction/ACH, change of address, etc.).
Comply with and maintain an up-to-date and comprehensive knowledge of all related policies, procedures, rules and regulations.
Ensure that all information and transactions regarding credit union members are kept confidential. Enforce strict adherence to established security procedures.
Perform other duties as assigned
Required Hours: 9:15 AM to 6:15 PM Friday
9:15 AM to 1:15 PM Saturday
Flexible schedule Monday through Thursday
No Saturday hours during July and August
Starting Wage: Competitive wage based on experience.
Benefits Include: Vacation pay twice a year (June 30th and December 31st), tuition reimbursement up
to $1,000 per semester or $4,000 per year and employer provided pension plan.
Starting Date: Within two weeks of job offer.