How to hire a Bank Teller

How to hire a bank teller, step by step

Here's a step-by-step bank teller hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a bank teller job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new bank teller
• Step 8: Go through the hiring process checklist

What does a Bank Teller do?

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1. Identify your hiring needs

   The bank teller hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine Employee vs Contractor Status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a bank teller to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a bank teller that fits the bill.

   The following list breaks down different types of bank tellers and their corresponding salaries.

   Type Of Bank Teller	Description	Hourly Rate
   Bank Teller	Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.	$12-18
   New Accounts Representative	New accounts representatives are banking professionals who are responsible for the explanation of the available accounts. The accounts representatives explain different options for new accounts and interconnected services... Show More	$13-22
   Personal Banking Representative	Personal banking representatives typically earn $39K per year. This position requires a high school diploma or GED at a minimum, but employers prefer a bachelor's degree in finance, business, or a related field... Show More	$12-20

   Show more

2. Create an ideal candidate profile

   Common Skills:

   • Customer Service
   • Savings Withdrawals
   • Bank Products
   • Cash Handling
   • Cross-Sell
   • Customer Relationships
   • ATM
   • Customer Transactions
   • Bank Services
   • Credit Card Payments
   • Bank Policies
   • Financial Transactions
   • Cash Drawers
   • Customer Complaints

   Check All Skills

   Responsibilities:

   • Obtain many skills including balancing drawer every day, balancing the coin machine, the coin vault, and ATM vaults.
   • Front end assistant to manager, door greeter, phone greeter, ATM custodian, TCD custodian, open and close bank
   • Receive TD acknowledgement of accomplishments, quarterly recognition and position increases.
   • Provide guidance to customer's and non-customers using a consultative sales approach in uncovering additional needs for cross-sell opportunities.
   • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
   • Notify members of financial opportunities base on banking history resulting in increase upselling

   More Bank Teller duties

3. Make a budget

   Including a salary range in your bank teller job description helps attract top candidates to the position. A bank teller salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a bank teller in Indiana may be lower than in Massachusetts, and an entry-level bank teller usually earns less than a senior-level bank teller. Additionally, a bank teller with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average bank teller salary

   $15.41hourly

   $32,043 yearly

   ---

   Entry-level bank teller salary

   $26,000 yearly salary

   Updated March 29, 2025

   Average bank teller salary by state

   Rank	State	Avg. Salary	Hourly Rate
   1	California	$36,215	$17
   2	New York	$35,535	$17
   3	Hawaii	$35,153	$17
   4	Minnesota	$34,604	$17
   5	Oregon	$34,580	$17
   6	Washington	$34,489	$17
   7	Colorado	$32,841	$16
   8	North Dakota	$32,390	$16
   9	Utah	$32,044	$15
   10	Georgia	$31,665	$15
   11	Montana	$31,089	$15
   12	Iowa	$30,673	$15
   13	Nebraska	$30,606	$15
   14	Illinois	$30,551	$15
   15	Missouri	$29,231	$14
   16	Indiana	$28,667	$14
   17	Texas	$28,308	$14
   18	Tennessee	$26,871	$13

   Average bank teller salary by company

   Company

   Rank	Company	Average Salary	Hourly Rate	Job Openings
   1	Tinker Federal Credit Union	$42,584	$20.47	4
   2	Security Service Federal Credit Union	$42,306	$20.34	18
   3	State Bank of India	$37,304	$17.93
   4	VisionCorp Rep	$35,917	$17.27
   5	Putnam Bank	$35,340	$16.99
   6	Arundel Federal Savings Bank	$35,152	$16.90
   7	Waukesha State Bank	$34,812	$16.74
   8	Guardian Savings Bank	$34,652	$16.66	2
   9	Northwest Bank	$34,381	$16.53	39
   10	ACNB Bank	$34,329	$16.50	16
   11	City National Bank	$34,020	$16.36	14
   12	Heritage Bank	$33,981	$16.34	38
   13	German American	$33,761	$16.23
   14	Citizens Alliance	$33,588	$16.15	68
   15	Community Financial Credit Union	$33,567	$16.14
   16	First State Insurance, LLC	$33,532	$16.12	3
   17	Wells Fargo	$33,519	$16.11	384
   18	The Bancorp	$33,509	$16.11	12
   19	BNP Paribas	$33,423	$16.07	1
   20	HomeStreet Bank	$33,317	$16.02

4. Writing a Bank Teller Job Description

   A bank teller job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a bank teller job description:

   Bank Teller job description example

   This Bank Teller position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This Bank Teller opportunity is located in City of Industry, California, and is a short-term contract / temporary to hire engagement. This position is perfect for candidates looking to work in an international bank.
   Major responsibilities
   - Field and send written business correspondence
   - Be a part of business development by by actively cross-selling and referring customers
   - Offer friendly, accurate customer service in a timely fashion
   - Organize and route incoming telephone calls - Advanced Microsoft Office skills
   -Bilingual Cantonese or Mandarin preferred
   - Strong problem-solving skills
   - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
   - Demonstrated experience performing extensive research to resolve complex customer inquiries
   - A consistently positive approach to your work that is rooted in a businesslike professionalism
   - Customer service and office administrative skills
   - International banking experience
   - Expertise in Banking Services
   - Cash Handling experience
   - Foundational knowledge in customer service
   - Ability to navigate multiple computer systems and applications
   - 1+ years of past relevant experience
   - Strong communication and social skills and able to receive criticism well
   - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
   
   
   We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

   Copy This Example

   

5. Post your job

   To find bank tellers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any bank tellers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level bank tellers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your bank teller job on Zippia to find and recruit bank teller candidates who meet your exact specifications.
   • Use field-specific websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with bank teller candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new bank teller

   Once you've found the bank teller candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new bank teller. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a bank teller?