Financial Service Associate
Bank Teller Job 5 miles from Falmouth
TITLE Financial Service Associate EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
PAY RANGE
$18.71-$19.21 Per Hour with step progression
Five County Credit Union is looking for friendly candidates who enjoy working with people, are eager to learn, and are excited for personal skill development and career growth.
No experience needed. Paid training and paid parking.
Candidate will be responsible for providing a variety of services related to help meet our members financial needs with a focus on transactions, new accounts, and introductory loan processing. This includes answering member questions regarding products and services while seeking opportunities to upsell and assist members with their financial concerns. Incumbent is responsible for helping meet credit union growth objectives, building relationships with our members, and evaluating new account requests.
While successful candidates should demonstrate professionalism, attention to detail, and dependability, we will train you when it comes to the daily skills needed, including maintaining records, ensuring confidentiality and compliance with applicable policies and regulations, and referring helpful products and services to our membership, along with performing other duties as needed.
Flexibility is important. The company's hours of operation are Monday through Friday 8:30am to 7:00pm and Saturday 9:00am to 3:00pm. We are closed on Sundays in all locations. This is a full-time position with benefits. We are open most holidays and for those holidays that you work you would receive double time. We are closed as a company on Memorial Day, Independence Day, Thanksgiving Day, and Christmas Day therefore you will never be asked to work those four holidays. Saturdays are scheduled on a rotation.
The successful candidate will have a positive, friendly, professional attitude and appearance. People oriented, helpful and open to new ideas and change. Reliable transportation and attendance are a must. Basic math and computer skills are necessary.
Five County Credit Union is an equal opportunity employer, and we are committed to the health and well-being of our staff and members.
POSITION REQUIREMENTS
ESSENTIAL FUNCTIONS of a FINANCIAL SERVICE ASSOCIATE:
Assume responsibility for the efficient and accurate performance of front-line operation and account functions including transaction processing and new account services to members.
Actively identify and successfully cross sell products and services that contribute to the financial well-being of members.
Demonstrate the ability to successfully perform all functions and responsibilities expected of a Service Associate 2.
Accurately prepare and open new consumer accounts, identify and collect required documents needed for each account type opening, and onboard the new member with a suite of products.
Process account applications in accordance with credit union policies including performing all required and regulatory verifications.
Assist members with a variety of account requests, resolutions, and inquiries including, but not limited to, adding or removing owners, account changes, and service set ups.
Able to open and close sub accounts, including certificates, money markets, clubs and SHIP accounts, and explain the account features and benefits to members.
Open and explain features of tax advantaged accounts such as IRAs and HSAs.
Demonstrate the knowledge and ability to perform introductory loan functions such as keying loan applications and discuss general rate and term information with members.
Assist with balancing, posting, troubleshooting, and auditing of ATMs, ITMs, and cash recyclers.
Maintain knowledge of the payroll process for direct deposit and payroll deductions.
Demonstrate and maintain the ability to independently locate and utilize available resources when resolving common member issues.
Refer non-standard transactions or issues to the supervisor for assistance.
Respond to changes in organizational needs in a positive manner, while performing all other tasks as needed.
PERFORMANCE EXPECTATIONS of a FINANCIAL SERVICE ASSOCIATE:
Ensure confidentiality and preservation of member records, transactions, and company assets.
Ensure all activity complies with applicable policies and regulations.
Be depended upon to perform all duties as scheduled, accurately and efficiently.
Foster and maintain effective collaborative relations within the department and with other departments.
Represent the credit union in a positive and professional manner to the members, other credit unions, industry affiliates, the community, and all media channels including social media.
PHYSICAL DEMANDS of a FINANCIAL SERVICE ASSOCIATE:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must be able to speak and hear distinctly. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
The employee is required to stand, sit and walk; sometimes to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds.
WORK ENVIRONMENT of a FINANCIAL SERVICE ASSOCIATE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. All essential functions are performed in an office setting. Temperatures in the climate-controlled office may fluctuate. Work area is sometimes noisy due to multiple member transactions. The noise level in the work environment is usually moderate. Employee may not be able to easily leave work area unless for a scheduled break.
MENTAL DEMANDS of a FINANCIAL SERVICE ASSOCIATE:
The mental demands for this position include: the need to be alert to member needs, to be resourceful in solving member problems, and to be precise when updating member accounts. The employee must be able to deal with people effectively under adverse and/or stressful conditions, occasionally be persuasive, use judgment, and exhibit patience.
FULL-TIME/PART-TIME Full-Time
OPEN DATE 8/5/2024
TITLE Financial Service Associate
EXEMPT/NON-EXEMPT Non-Exempt
LOCATION ME, Portland
PI9b2398b7277f-29***********2
RequiredPreferredJob Industries
Accounting & Finance
PT Deli Service Associate
Bank Teller Job 32 miles from Falmouth
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Perform duties related to the deli service counter to ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness.
DUTIES AND RESPONSIBILITIES
* Greet and assist customers with locating and selecting products.
* Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
* Slice, cut, prepare, weigh and package products according to established standards and quality goals.
* Adhere to highest product quality standards to support our department strategy.
* Achieve productivity standards as outlined in Management Planning.
* Develop product knowledge in various areas of the department.
* Perform all assigned cleaning functions in accordance with company policy.
* Assist in training other associates and perform other functions as assigned.
QUALIFICATIONS
* Deli, restaurant or food service experience helpful but not required.
* Effective communication, customer service, and selling skills.
* Effective interpersonal skills and desire to work in a team environment.
* Ability and willingness to learn multiple tasks and technical requirements of the job.
* Ability to multi task and prioritize in a fast paced environment.
* Must meet minimum age requirements.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements
* Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.
* Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.
* Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.
* Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift.
* Meet volume activity standards established for the department.
* Frequent bending, reaching, grasping, and lifting produce items at or above waist level.
* Use hands to operate controls, feel objects and use tools to open boxes/cases or to prepare and clean produce.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.
* Tolerate working in hot/cold temperatures for up to 20 minutes at a time
Salary range is between $17.35 - $24.75 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Teller I - 20 hrs - Scarborough, Maine
Bank Teller Job 12 miles from Falmouth
Hours:
20
Pay Details:
$21.00 - $26.25 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
Depth & Scope:
Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
Verifies customers' identities by following customer authentication policies & procedures
Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
Adheres to safe deposit box procedures/operations and guidelines
Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
Accountable for ensuring confidential customer information is securely stored throughout the day
Understands the importance of and follows dual control
Follows all security and audit measures to minimize potential loss
Utilizes bank tools and processes to detect, address and prevent fraud
Expected to complete all required in-classroom training and on-line training by established due dates
Education & Experience:
High school diploma or GED
6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
Ability to work during operating hours to include weekends, evenings, holidays as scheduled
Demonstrated Customer Service skills preferred
Strong organizational skills
Detail-oriented
Ability to function in a fast-paced and changing environment
Excellent communication skills with ability to be concise, clear and consistent
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Frequent
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Bank Teller (Part-Time 29 Hours per week) / Req #1091
Bank Teller Job 33 miles from Falmouth
Teller I (Part-Time) / 29 Hours /week
Department: Branch Administration
Reports to: Market Manager/Assistant Branch Manager
Supervises: None
Status: Part-Time-29 hours per week / Non-Exempt / On-Site only
Must already be authorized to work in the United States. Relocation is not provided.
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.
Summary for the Part-Time Teller I:
Process various transactions and handle routine customer service issues working within established operational guidelines, policies, and procedures. Perform these functions while providing an exemplary level of customer service.
Answer routine customer questions on various banking related products and services and recognize opportunities to make referrals as appropriate.
Job Requirements for the Part-Time Teller I:
Enjoy working with a variety of people and in a team environment.
Previous customer service experience is preferred.
Knowledgeable in the use of computers and other technologies.
Able to interact easily with others and display strong interpersonal and communication skills.
Organized, able to multitask and adapt well to change.
Exemplary customer service skills.
Specific Job Functions for the Part-Time Teller I:
Responsible for handling and responding to customer service requests promptly and efficiently.
Process a variety of transactions accurately and efficiently.
Build and maintain a strong knowledge of the Bank's products and services to cross sell and make referrals appropriately.
Provide quality customer service to external customers and coworkers.
Participate in on-going job-related training programs including sales, service, compliance, and product knowledge.
Balance cash drawer accurately and efficiently.
Assist branch team with all teller related tasks as needed.
Understand and adhere to various policies and procedures including security, compliance, and operations.
May float to another local branch to cover staffing if needed.
Perform additional duties as required.
This Job Description for the Part-Time Teller I describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.
Our generous benefits are listed on our website: Partners.Bank/about/careers/
Teller
Bank Teller Job 5 miles from Falmouth
FUNCTION: This position provides excellent customer service by greeting customers in a friendly manner, developing rapport and satisfying customer transactional needs. Processes transactions efficiently and accurately while meeting the Bank's Customer Experience standards. Contributes to the overall sales growth of the Bank by exploring customers' financial needs and goals. Recommends solutions as appropriate or engages business partners to provide more expert assistance. May have vault cash and ATM responsibilities.
ACCOUNTABILITIES
Customer Experience:
* Promotes a customer-centered culture and attitude among staff
* Builds relationships by providing the highest level of service, demonstrating You Matter More to each customer, getting to know customers on an individual basis
* Engages in conversations to understand customer needs and financial goals, refers to other team members in accordance with Bank strategy
* Embraces and utilizes the Bank's sales and coaching process, completes action plans in an effort to meet goals
* Understands the Bank's products and services and how they benefit customers, promoting as appropriate
Customer Transactions:
* Accurately, efficiently and courteously processes transactions in compliance with Bank policies and procedures
* Maintains accurate cash and transaction records, meeting established teller performance standards
* Demonstrates ability to handle routine transaction issues independently, refers customers to appropriate staff for advanced problem resolution
* Determines the necessity of placing holds on items presented for deposit
* Maintains awareness of current fraud alerts and identifies fraudulent activity
Compliance and Control:
* Understands the Bank's operational and risk management policies as well as the Bank's security policies and procedures
* Assists in ensuring that the Bank is in compliance with local, state and federal regulations
* Assists in completing operational and audit functions within the Branch
General:
* Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork
* Conforms to acceptable punctuality/attendance/professionalism standards as expressed in the Employee Handbook
* May train or assist in training new employees
* Performs additional duties as requested
* Travel to other branches for coverage may be required
COMPETENCIES:
* Integrity/Ethics - deals with others in a straightforward, honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys news good or bad
* Vision/Values - Supports company mission/values through daily actions and decisions, communicates the Bank's vision, mission and values to others
* Adaptability/Flexibility - adapts to change, is open to new ideas, takes on new challenges
* Initiative - takes action, operates as a pro-active self starter, acts on opportunities to improve
* Interpersonal Skills - has good listening skills, excellent customer service skills, able to communicate clearly and professionally both in telephone and written communication
* Productivity - manages time well, handles information flow well, strong multi tasking skills with the ability to prioritize and organize work flow, accepts accountability, meets accuracy standards
* Decision Making - able to think through a problem, following proper steps in finding resolution
* Teamwork - Team player with a positive attitude, promotes a team atmosphere, selflessly pitches in, shares information, partners well with others, willingly assists co-workers and share responsibilities
* Sales Skills - applies sales skills to identify customer needs and refer to appropriate business partners, translates product features to benefits, works to develop sales skills
KNOWLEDGE/ SKILLS/EXPERIENCE REQUIRMENTS:
* High school diploma or equivalent
* Previous teller, cash handling and/or sales experience helpful
* Demonstrated personal computer literacy
PHYSICAL DEMANDS/CONDITIONS REQUIREMENTS
* General office environment
* May be required to move bags of coin short distances. Moderate lifting (up to 50 lbs.) required.
* Moderate reaching, walking, sitting and standing required
EQUIPMENT USED
* General office equipment
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
Cash Management Services Teller
Bank Teller Job 5 miles from Falmouth
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description
As a Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Responsibilities:
* Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures.
* Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination.
* Prepare currency and/or coin change orders by denomination for each customer assigned.
Requirements:
* Ability to read, count, add, subtract, write, and record numbers.
* Ability to perform simple computer data entry.
* Ability to use calculator by touch.
Working Conditions:
* Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts.
* Work is performed in a room or work area within a vault with little or no exposure to outside light.
* Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4-foot-high counter)
Essential Functions/Job Qualifications:
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
* 2lbs vertical lift from 36 inches to 52 inches from the floor (15X) - 25lbs vertical lift from 8 inches to 33 inches from the floor (1X) - 18lbs vertical lift from 1 inch to 36 inches from the floor (5X) - 2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
Lift-Carry:
* 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
* Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
* Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
* Vacation and Sick Time (PTO) as well as Paid Holidays
* Health & Dental Insurance
* Vision Insurance
* 401(k) Plan
* Basic Life Insurance Plan
* Voluntary Life Insurance Plan
* Flexible Spending and Health Savings Account
* Dependent Care Account
* Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Other details
* Job Family Hourly
* Job Function Cash Management Service Teller
* Pay Type Hourly
* Hiring Rate $18.30
Apply Now
* Portland, ME, USA
Teller I (US) - 20hrs - Bridgton, Maine
Bank Teller Job 32 miles from Falmouth
Bridgton, Maine, United States of America **Hours:** 20 **Pay Details:** $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**Job Description:**
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
**Depth & Scope:**
+ Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
+ Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
+ Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
+ Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
+ Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
+ Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
+ Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
+ Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
+ Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
+ Verifies customers' identities by following customer authentication policies & procedures
+ Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
+ Adheres to safe deposit box procedures/operations and guidelines
+ Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
+ Accountable for ensuring confidential customer information is securely stored throughout the day
+ Understands the importance of and follows dual control
+ Follows all security and audit measures to minimize potential loss
+ Utilizes bank tools and processes to detect, address and prevent fraud
+ Expected to complete all required in-classroom training and on-line training by established due dates
**Education & Experience:**
+ High school diploma or GED
+ 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
+ Ability to work during operating hours to include weekends, evenings, holidays as scheduled
+ Demonstrated Customer Service skills preferred
+ Strong organizational skills
+ Detail-oriented
+ Ability to function in a fast-paced and changing environment
+ Excellent communication skills with ability to be concise, clear and consistent
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Frequent
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Cash Management Services Teller
Bank Teller Job 5 miles from Falmouth
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description
As a Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Responsibilities:
Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures.
Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination.
Prepare currency and/or coin change orders by denomination for each customer assigned.
Requirements:
Ability to read, count, add, subtract, write, and record numbers.
Ability to perform simple computer data entry.
Ability to use calculator by touch.
Working Conditions:
Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts.
Work is performed in a room or work area within a vault with little or no exposure to outside light.
Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4-foot-high counter)
Essential Functions/Job Qualifications:
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
- 2lbs vertical lift from 36 inches to 52 inches from the floor (15X) - 25lbs vertical lift from 8 inches to 33 inches from the floor (1X) - 18lbs vertical lift from 1 inch to 36 inches from the floor (5X) - 2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
Lift-Carry:
- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Hourly
Job Function Cash Management Service Teller
Pay Type Hourly
Hiring Rate $18.30
Teller / MSR I - Biddeford
Bank Teller Job 19 miles from Falmouth
The Member Service Representative I is a Teller-centric role for the Credit Union. Our MSR I's focus on the unapparelled opportunity to Embrace Change & Learning while conducting routine transactions such as deposits and withdrawals. Taking Personal Ownership, the MSR I proactively uses Critical & Creative Thinking to identify the needs of our Members, helping to develop a personalized solution through referrals.
Location: Biddeford, Maine
Pay: $19/hr+ plus incentives
Full time: 40 hours. Including Saturday 8:30am-12:30pm, rotating schedule.
Voted Forbes list of America's Best In-State Credit Unions 7 years in a row!
At Lighthouse, our core values drive our mission and vision. Our mission is to enrich and nourish the lives of others to create a community that's Good for You, Good for All.
Role and Responsibilities:
Fulfills member requests and seeks opportunities for products and services while looking for ways to deepen member relationships and accomplish credit union objectives. Meets members' needs by using active listening to provide outstanding service and problem resolution, successfully referring further opportunities to branch partners.
Actively promotes all ancillary products for the protection of the member.
Accurately and efficiently processes deposits, payments, withdrawals, cashed checks, etc. in accordance with established policies and procedures while seeking opportunities to enrich our members lives by utilizing the member interaction program. Balances cash drawer/TCR. Handles all transactions with accuracy and courtesy, while maintaining privacy and security.
Minimum Qualifications Include:
Minimum six months customer service experience
Great communication skills
Previous cash handling experience
Ability to follow all regulations and compliance
High attention to detail
Working knowledge of Microsoft Office Suite
High School diploma or equivalent
Preferred Qualifications:
Previous Credit Union or banking experience
Other Requirements:
Occasional travel for continued training, meetings and/or branch support.
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Benefits We Offer:
Employee loan discount
Student loan/tuition assistance program
Comprehensive medical/dental/vision +
PTO and paid federal holidays
Weekly paychecks
401k plan with employer match/profit sharing
Participation in Retail Sales Incentive Program
Additional Perks:
Continued training and advancement opportunities
Balanced/Predictable schedule; all locations close at 5pm and on Sundays
Opportunity to join our many employee created Engagement Groups (e.g. Pride at Work, Women in Leadership, Book Club, Running & Walking)
Local Volunteer Opportunities with employer contributed Volunteer Day
Company Outings and annual Summit
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Equal Opportunity Employer
Seasonal Teller
Bank Teller Job 38 miles from Falmouth
For The Life You Choose, A Career to Match….
Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person's unique gifts and strengths and offers the support to achieve great things.
A place where your unique being shines through.
Do you have a gift for building relationships with people and providing exceptional service?
Are you motivated and have a hunger for excellence?
Would you like to work with a fun, positive and supportive team for the summer?
Come join our team and work with us as a Seasonal Teller !
We're seeking enthusiastic and talented individuals for a summer role providing exceptional service to our customers, helping them meet their financial needs during their banking transactions. You'll be involved with responsibilities including processing deposits, withdrawals and loan payments, identifying opportunities to refer customers to other lines of business, and enhancing customers' relationships with the Bank.
We have positions open in the following locations:
South Portland/Scarborough
Saco/Kennebunk
South Paris
Bethel
Greater Portland
Falmouth/Freeport
Gorham/Standish
Windham/Gray
Bridgton
Fryeburg
North Conway
Auburn/Yarmouth
Mid-Coast
Naples
Qualifications:
High school diploma or equivalent work experience
Cash handling experience preferred
Basic computer fluency
Top-notch verbal and written communication skills
Positive attitude and ability to adapt to changing circumstances
Self-motivated and driven with exemplary engagement
Willingness to accept direction/instruction and work well within a team of professionals
Exceptional internal and external customer service with demonstrated relationship-building skills
Additional Requirements:
Saturday morning availability required
Dependable transportation as position will include travel to any Norway Savings Bank offices as assigned
Commitment to be available for summer dates ranging from May - Early September.
WORKING CONDITIONS:
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.
Physical effort required; lifting up to 35 lbs.; reaching, twisting, bending, pushing and pulling; standing for extended periods of time; freedom of movement on a regular basis; handling of materials and supplies.
**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**
Norway Savings Bank is an Equal Opportunity Employer.
Banking Associate- Damariscotta
Bank Teller Job 44 miles from Falmouth
Function: Provide customers with high quality service by selling bank products and services and/or making appropriate referrals to other bank personnel. Work in a team environment demonstrating enthusiasm, a positive outlook, and a professional manner while maintaining confidentiality. Focused on meeting branch goals.
Duties:
Determine customer needs to effectively sell bank products and services and make appropriate referrals. Meet branch goals for deposit growth, personal and business accounts, and Individual Retirement Accounts (IRAs). Meet enrollment goals for ancillary products.
Accurately process customer banking transactions in teller system following bank policies for identification of customers, review of activity and appropriateness of transaction. Place deposit holds as needed.
Exhibit and apply a thorough understanding of account title structures and their resulting impact on account ownership, access to funds, and FDIC insurance coverage.
Maintain a basic understanding of loan, investment, and merchant products and refer customers to appropriate Bank personnel to help branch meet referral goals.
Provide loan and deposit information regarding the structure and design of bank products including features/benefits, rates, terms, interest calculations, payment applications, balance, and statement information.
Investigate and correct errors reported by customers; work with management to report unusual account activity.
Open Deposit Accounts.
Maintain branch's safe deposit box system including new rentals, access to rented boxes, payments, and maintenance.
Accept requests to wire funds.
Create necessary forms or submit instructions for account maintenance such as stop payments, holds, AFTs and debit cards.
Demonstrate an understanding of the impact of federal regulations, including the Bank Secrecy Act (BSA) on daily activities and stay abreast of changes through completion of training classes.
Exhibits an understanding of common scam and fraud situations and knows how to report internally.
Has a full understanding to deposit compliance regulations including Regulation CC - deposit holds.
Requirements
Education:
High School degree or GED
Direct customer contact experience desirable
Sales and computer experience desirable
Commons Associate- Service (FT, FY)
Bank Teller Job 25 miles from Falmouth
Title: Commons Associate- Service (Full Time, Full Year)
Bates Dining, Conferences and Campus Events provides/oversees services for a self-operated student dining program, campus catering, cash dining operations, vending, summer programs, one day programs, major campus events, campus space scheduling and non-student short term housing. The Commons Associate-Service primarily serves as front line support for the Bates dining program which serves approximately 5000 meals per day to the students, faculty, staff and guests of the college.
This position is responsible for following food safety and sanitation procedures and demonstrating positive relationships with individuals and groups with varying backgrounds, perspectives, education and skills. Ability to work as part of a dynamic team who embraces communication and inclusiveness is essential to the candidates' success. Exemplary organizational and time management skills, outstanding customer service skills and attention to detail are a must.
Job Duties:
Assists with on the food platforms.
Oversees beverage stations.
Restocks the choices and cereal areas.
Assists with cashiering.
Assists with building duties, room set-ups, etc.
Ensures that proper sanitation and safety standards are maintained.
Promotes and values diversity and practices two-way communication.
Develops an excellent working relationship with other areas of Dining and the institution.
Maintains the highest levels of customer service practices at all times.
Attends monthly Dining, Conferences and Campus Events town meetings and monthly sector meetings.
Performs all other duties as assigned.
Minimum Qualifications:
Education
High school diploma or equivalent desired.
Serve Safe certification preferred.
A valid Maine driver's license preferred.
Experience
Previous food service experience desired.
Skills and Knowledge
Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
Strong commitment to customer service.
Exemplary organizational and time management skills are a must.
Ability to multitask.
Understands and thrives in a high volume food service environment.
Benefits:
Bates College offers competitive salaries, excellent benefits (health, dental, 9% retirement contribution with potential for an additional 3% match, 10 days of vacation*, 13 paid holidays, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free workplace.
Equal Employment Opportunity Statement:
Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.
Inquiries concerning the college's policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, ************ or via email at ****************.
About Bates:
Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.
Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces - intellectual trends, demographic changes, and technology - that are transforming higher education and the world into which our students graduate.
Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.
The college is proud of deep roots in the Lewiston/Auburn community, Maine's second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.
Switchboard - Customer Service
Bank Teller Job 5 miles from Falmouth
* Part time benefited position The location of this position will be a combination of working at Brighten Medical Center, Portland and Maine Medical Center, Portland. Schedule: Switchboard at Brighton Medical Thursday 3 pm - 8 pm and Friday 8:00 am - noon and Maine Medical Center Saturday and Sunday from 7:30am - 4:00pm.
A switchboard operator will be required to respond to an influx of telephone calls from both internal and external callers. The switchboard operator assists callers by answering the call in a timely and professional manner and connecting them to the correct person or department.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: One year of experience in a healthcare setting preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: N/A
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
Seasonal Banking Associate- Damariscotta
Bank Teller Job 44 miles from Falmouth
First National Bank is seeking a friendly and motivated Banking Associate to join our retail team for seasonal summer employment. Function: Provide customers with high quality service by selling bank products and services and/or making appropriate referrals to other bank personnel. Works in a team environment demonstrating enthusiasm, a positive outlook, and a professional manner while maintaining confidentiality.
Essential Duties:
* Accurately process customer banking transactions in teller system following bank policies for identification of customers, review of activity and appropriateness of transaction. Place deposit holds as needed.
* Exhibit and apply a thorough understanding of account title structures and their resulting impact on account ownership, access to funds, and FDIC insurance coverage.
* Maintain a basic understanding of loan, investment, and merchant products and refer customers to appropriate Bank personnel to help branch meet referral goals.
* Provide loan and deposit information regarding the structure and design of bank products including features/benefits, rates, terms, interest calculations, payment applications, balance, and statement information.
* Investigate and correct errors reported by customers; work with management to report unusual account activity.
* Maintain branch's safe deposit box system including access to rented boxes and payments.
* Accept requests to wire funds.
* Create necessary forms for stop payments, holds, AFTs and debit cards.
* Demonstrate an understanding of the impact of federal regulations, including the Bank Secrecy Act (BSA) on daily activities and stay abreast of changes through completion of training classes.
* Exhibits an understanding of common scam and fraud situations and knows how to report internally.
* Has a full understanding to deposit compliance regulations including Regulation CC - deposit holds.
Requirements
Skills and Abilities:
* Strong verbal communication skills and active listening skills are required for this position.
* Must be able to manage time effectively.
* Demonstrates solid customer service skills.
Education:
* High School degree or GED
* Direct customer contact experience desirable
* Sales and computer experience desirable
Teller
Bank Teller Job 25 miles from Falmouth
Live here. Play here. Bank here.
Work here
.If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the right place.Get to know us:
We're your local community bank-and have been since 1875-that is committed to providing excellent customer service and giving back to our communities.
We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard.
Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization.
We've been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.
__________________________________________________________________________________________________
We want to get to know you:
Are you looking for your next opportunity or ready to transfer your skills into a new industry? If any of the below ring true for you, the teller role may be a perfect fit for you!
Are you passionate about helping others and providing excellent customer service to a variety of customers face-to-face?
Do you have previous cash-handling or sales experience and excellent attention to detail?
Are you looking for the right opportunity to start your career or re-enter the banking industry?
Are you looking to join an organization that invests in its employees and offers ongoing training for the job that sets you up for success?
Have you been searching for a company that rewards high performers, offers cross-training, and prioritizes promoting from within?
If so, we are seeking an individual eager to join our team as a Teller! No previous banking experience is required-we will train you!
Are you motivated by a position where you can:
Provide excellent customer service to our customers however they choose to bank with us,
Provide friendly and accurate financial transactions to customers,
Receive deposits, cash checks, issue withdrawals, record deposits, and
Serve as the face of the bank providing the best banking experience by assisting our customers with their financial needs, while building strong customer relationships.
If you're eager to take initiative, contribute to our retail banking center goals, and make a meaningful impact in your community, we invite you to transfer your skills and become a part of our team!
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Our comprehensive total rewards package offers something for everyone!
Robust medical, dental, and vision insurance packages
Generous time off, including paid federal holidays and paid day off for your birthday
401(k) retirement savings plan
Tuition reimbursement, professional development, and career growth opportunities
Employee assistance program
Comprehensive wellness program
Pursue a career at Camden National Bank and apply today. We can't wait to hear from you!
_____________________________________________________________________
We are guided and inspired by our Core Values:
Honest and Integrity above all else
Trust built on fairness
Service that creates remarkable experiences
Responsibility to use our resources for the greater good
Excellence through hard work and lifelong learning
Diversity realized through inclusion and respect
Equal Opportunity Employer
Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.
Learn more about why employees love working at Camden National Bank!
Citizens Teller- Part Time
Bank Teller Job 46 miles from Falmouth
Salary Range: $17.00 - $23.47 / hour
As a Citizens Teller - YOU make a real difference for our customers and the branch team.
What you'll do
You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
Meaningful work & relationships
- Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
Commitment to community
- Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
Career opportunities, reward, and upskilling
- See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
Exceptional benefits
- Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
Strong listening and communication skills
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
Ability to problem solve and provide solutions to customer issues
Customer-centric to deliver exceptional service
Comfortable with using digital technology to support the delivery of business goals
Ability to work branch hours, which can include weekends and evenings
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
1 year of experience processing transactions (cash and/or digital payments)
Motivates others, like teammates, business partners, and specialists, through collaboration
Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
Hours per Week: 20
Work Schedule: Varies with branch needs and may include weekends and evenings
Part Time Associate Banker Saco, ME (20 Hours)
Bank Teller Job 18 miles from Falmouth
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time Associate Banker Saco, ME (20 Hours)
Bank Teller Job 18 miles from Falmouth
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time Associate Banker Saco, ME (20 Hours)
Bank Teller Job 18 miles from Falmouth
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part-Time Teller
Bank Teller Job 18 miles from Falmouth
* Part-Time - 20 hours a week* Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
* Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
* Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
* Proactively work to identify and resolve client servicing issues, escalating as needed
* Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
* Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
* Participate in morning huddles and end of day debriefs
* Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
* Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
* Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
* Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
* High School Diploma , GED, or equivalent business experience (required)
Experience Qualifications
* Experience in a client service role (required)
* Experienced in cash handling (required)
* General understanding of PC with Windows based applications and calculator (required)
Tactical Skills
* Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
* Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
* Strong work ethic and high level of integrity
* Excellent Time management skills
Personal Skills
* Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
* Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
* Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
* Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
* Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results
Practical Skills
* Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
* Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
* Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
* Storytelling: Describes storytelling techniques, concepts, and potential benefits
* Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
Core Competencies
* All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
* Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
* Ability to occasionally operate a motor vehicle with a valid driver's license.
Job Posting Expiration Date: 05/23/2025
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