Seasonal Merchandising Service Associate - Weekends Preferred
Bank Teller Job In Milford, OH
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Merchandising Service Associate, this means: Being friendly and professional, and engaging vendors and associates to meet store needs.
Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate.
Creating visually appealing product selections that are safe, clean, and easy for customers to access.
The Seasonal Merchandising Service Associate (MSA) completes merchandising resets and service-related projects accurately, on time, and in accordance with merchandising and safety standards. To be successful, this associate must be able to follows detailed project instructions. The Seasonal MSA builds displays, processes damaged products, rotates and prices stock, resolves project issues or questions, checks third party work completion, and provides proof of project completion.
What We're Looking For
Hourly Seasonal: Generally scheduled 10-40 hours.
Preferred Weekend morning availability AND morning, afternoon, or evening availability during the weekdays (need varies by location)
Physical ability to perform tasks that may require prolonged standing, sitting and other activities
Minimally must be able to lift 25 points without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
Ability to read, write, and perform basic arithmetic (addition, subtraction).
Ability to work overnight and weekends as required.
Ability to utilize web based computer programs to accomplish assigned tasks.
Preferred Qualifications
High school diploma or equivalent.
6 months of Lowe's sales floor experience.
6 months of experience performing product merchandising tasks including reading planograms, setting up and tearing down displays.
3 months of experience operating power equipment such as lifts, order pickers, and similar equipment
Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws).
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Cash Management Services Teller - Cincinnati, OH
Bank Teller Job In Cincinnati, OH
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description
As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Responsibilities
* Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
* Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination
* Prepare currency and/or coin change orders by denomination for each customer assigned
Requirements
* Ability to read, count, add, subtract, write and record numbers
* Ability to perform simple computer data entry
* Ability to use calculator by touch
Working Conditions
* Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts
* Work is performed in a room or work area within a vault with little or no exposure to outside light
* Work is perform
Essential Functions/Job Qualifications
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
* 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
* 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
* 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
* 2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
Lift-Carry:
* 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
* Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
* Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
* Vacation and Sick Time (PTO) as well as Paid Holidays
* Health & Dental Insurance
* Vision Insurance
* 401(k) Plan
* Basic Life Insurance Plan
* Voluntary Life Insurance Plan
* Flexible Spending and Health Savings Account
* Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Other details
* Job Family Hourly
* Job Function Cash Management Service Teller
* Pay Type Hourly
* Min Hiring Rate $17.50
* Max Hiring Rate $20.00
Apply Now
* Loomis Armored Cincinnati, OH, 1257 W 7th St, Cincinnati, Ohio, United States of America
Regional Banker/Teller
Bank Teller Job In Middletown, OH
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Regional Banker/Teller (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Cincinnati, Ohio to support multiple branches in PNC's Dayton Cincinnati Retail Market.
**Job Description**
+ Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
+ Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
+ Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
+ Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (***************************************************************************************************** .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Bank Teller
Bank Teller Job In Madeira, OH
The Teller provides quality customer service by determining the financial service needs of each customer; matching the appropriate Bank product or service; and then delivering the product or service in a manner that satisfies the customer while still ensuring regulatory compliance. A Teller will continuously work to improve efficiency in the delivery of Bank products and services to ensure outstanding customer satisfaction. A Teller's responsibilities include a variety of retail operational functions related to the following areas:
Operational Efficiency & Accuracy
Bank Policies and Procedures
Skill Development
Communication
Key Duties and Responsibilities
Operational Efficiency & Accuracy: Performs all required duties encompassing the teller line operation which include, but are not limited to the following:
Cash checks and pay out money; receive checks and cash for deposit;
Receive mortgage, loan, or other bill payments;
Count currency, coins, and checks received;
Prepare and verify official bank checks and money orders;
Process transactions; night deposits, and mail deposits;
Understand, explain and promote Bank products or services;
Evaluate needs of customers and determine what products and services will serve their needs;
Obtain and process required customer information in order to open accounts according to Bank policies and procedures;
Meet production goals as set by management;
Complete, sort and file documentation;
Quote deposit product rates;
Balance currency, coin, and checks in cash drawers in line with policy guidelines;
Identify transaction mistakes when debits and credits do not balance and enlist help as needed to resolve more difficult errors;
Handle customer concerns and achieve professional resolution of issues; and
Assist with open and close procedures.
Bank Policy and Procedures: Works to maintain prescribed security controls to protect the office against criminal and fraudulent operations and unnecessary risk or exposure. Maintains a position of trust and responsibility by keeping all customer information and business matters confidential and secured. Complies with the Bank Secrecy Act and all rules and regulations of the federal and state regulatory agencies. Ensures that policies and standard operating procedures are consistently and uniformly followed. Conforms to company's Code of Ethics per employee handbook.
Skill Development: Continuously increases knowledge and proficiency through self-motivation, formal education, seminars and in-house training. Accepts all opportunities for additional training on products, services, policies and procedures. Works to ensure that Bank policy is understood and followed.
Communication: Possesses good command of written and verbal communication skills in person, in writing, by telephone or through e-mail. Handles customer problems with professionalism. Speaks clearly and persuasively in positive or negative situations and acts as a professional representative of the Bank when assisting customers. Works to resolve issues within the workplace; and requests assistance as needed in order to reach individual goals.
Performs other duties as assigned.
Job Specifications
Education: Minimum high school graduate.
Certification: None is required.
Experience: Some work experience in the customer service field and cash handling experience, preferred but not required.
Knowledge and Skills:
Ability to count money and make basic calculations to balance transactions required.
Aptitude for PC/keyboard/typing functions; knowledge of
NuPoint
program (our online teller system) is a plus. Experience with Microsoft Office products desired, but not required.
Excellent interpersonal skills and problem-solving skills.
Excellent communication skills, both written and verbal.
Personal Traits: The qualified candidate is a person who exhibits the following:
Professional image to customers and co-workers.
Maintain a cooperative work attitude.
Ability to interact well with peers and management.
Unquestioned integrity and confidentiality.
Strong attention to detail with good organizational skills.
Ability to work comfortably in a fast-paced environment.
Other Position Requirements:
This position requires
Strict Confidentiality
of all financial data and customer information, including but not limited to account information, personal data and requests for information.
Regional Banker/Teller
Bank Teller Job In Cincinnati, OH
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Regional Banker/Teller, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Cincinnati, OH, to support multiple branches in PNC's Cincinnati West Retail Market.
Job Description
* Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
* Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
* Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
* Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller
Bank Teller Job In Newport, KY
Receives checks and cash for deposits to accounts, verifies amounts, examines checks forproper endorsement, and enters deposits into computer records.
Cashes checks and processes withdrawals; pays out money after verification of signaturesand customer balances.
Promotes and explains other financial institution services such as consumer and mortgageloans, IRAs, certificates of deposit, safe deposit boxes, and money orders.
Receives mortgage, consumer loan and other payments and ensures the payments matchbalances due. Enters payments into computer. Generates customer receipts.
Places holds on accounts for uncollected funds.
Counts, checks and packages coins and currency.
Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
Ensures that the teller station is properly stocked with forms, supplies, etc.
Reports malfunctions of teller terminals and other equipment used at the teller station.
Is responsible for checking night depository bags and recording proper information onthe financial institutions forms.
Conduct day-to-day operations in accordance with the laws, regulations, policies, procedures, and expectations of the Bank. Compliance will be recognized as part of the period performance review; noncompliance may result in disciplinary action, up to and including termination of employment.
Cash Management Services Teller - Cincinnati, OH
Bank Teller Job In Cincinnati, OH
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description
As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Responsibilities
Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination
Prepare currency and/or coin change orders by denomination for each customer assigned
Requirements
Ability to read, count, add, subtract, write and record numbers
Ability to perform simple computer data entry
Ability to use calculator by touch
Working Conditions
· Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts
· Work is performed in a room or work area within a vault with little or no exposure to outside light
· Work is perform
Essential Functions/Job Qualifications
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
- 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
- 2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
Lift-Carry:
- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
· Vacation and Sick Time (PTO) as well as Paid Holidays
· Health & Dental Insurance
· Vision Insurance
· 401(k) Plan
· Basic Life Insurance Plan
· Voluntary Life Insurance Plan
· Flexible Spending and Health Savings Account
· Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Hourly
Job Function Cash Management Service Teller
Pay Type Hourly
Min Hiring Rate $17.50
Max Hiring Rate $20.00
BANK TELLER - Cincinnati Downtown
Bank Teller Job In Cincinnati, OH
As a Bank Teller aka Service Associate, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills to further his/her career goals for advancement within the banking profession.
Responsibilities
Daily responsibilities include, but are not limited to, the following:
* Exemplify our 212 commitment to service
* Process deposits, withdrawals, cash checks and balance a cash drawer
* Cash checks following SYB check cashing policy
* Sell official checks
* Process and balance teller work through image capture
* Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions
* Open new accounts and perform account maintenance
* Retain and expand customer relationships
* Process and close loan request (If loan trained)
* Assist customers with questions and/or concerns
* Participate in weekly team meetings
Job Requirements
The successful candidate will have the following qualifications:
* High School Diploma or GED equivalent
* PC proficiency
* Banking experience preferred
* Good communication skills - both written and verbal
* Professional appearance and demeanor
* Basic Word and Excel knowledge
Benefits
* 401(k) with a company match of up to 6%
* ESOP employer match
* Medical insurance
* Dental insurance
* Vision insurance
* Cancer / Disease insurance
* Accident insurance
* Flexible Spending Accounts
* Health Savings Accounts
* Bank paid Life / AD& D insurance
* Voluntary Life / AD&D insurance
* Bank paid Short-Term and Long-Term Disability insurance
* Employee Stock Purchase Plan
* Employee Assistance Program
Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. May stand for long periods on the teller line. The associate must occasionally lift and/or move up to 15 pounds.
Regional Banker/Teller
Bank Teller Job In Cincinnati, OH
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Regional Banker/Teller, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Cincinnati, OH, to support multiple branches in PNC's Cincinnati West Retail MarketJob Description
Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesBanking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Cash Processing Teller - Part Time
Bank Teller Job In Cincinnati, OH
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and an expansive network of experienced employees and innovative partners. We process, manage, and move over $8B in cash every day while delivering 24/7 client support and logistical expertise.
Full-Time Employee Benefits Include:
401K
Health Insurance (Medical, Dental Vision)
PTO
Exclusive Employees Perks (Cell plans, Auto Service, Finance/ Legal Services and much more)
Your Job:
As a Cash Processing Teller, you will perform the following tasks (not limited to)
Verify assigned work and inspect deposit bags for evidence of tampering.
Performs deposit processing functions including reconciling any out-of-balance conditions.
Maintains compliance with all company policies including state and federal regulations.
Identifies Counterfeit, Suspicious Activity (SAR), and any potential AML Red Flag Transactions and immediately reports same to Supervisor.
Meets or exceeds all established deposit processing productivity standards.
Verifies cash settlements are accurate and transfers funds to appropriate vaults.
Identifies and shares process improvement opportunities.
Works independently without direct supervision or oversight.
Who you are:
High School Diploma or equivalent
Cash handling and balancing experience highly desired.
1-2 years teller experience preferred.
Must have strong data entry skills and experience.
Must be Detail-oriented with basic Math skills.
Experience working in a fast-paced environment is a plus.
Ability to stand for long periods of time.
Ability to lift 50 lbs as needed.
GardaWorld is an equal opportunity employer and drug free workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Cash Services Headquarters
2000 NW Corporate Boulevard
Boca Raton, Florida, USA
33431
+ **************
Other details
Pay Type Hourly
Min Hiring Rate $16.50
Teller
Bank Teller Job In Middletown, OH
MyUSA Credit Union is an over $350 million financial institution with offices in Middletown (2), Trenton, Kettering (2), Moraine, Piqua, Springfield and Vandalia. We are seeking interested candidates for a Teller position at our Crawford Street branch In Middletown, Ohio. The Teller position is expected to provide extraordinary member service both in person and over the phone, following the standards as set forth by the Credit Union. Teller Responsibilities include:
Accurately process member transactions
Successfully sell / refer products and services to new and existing members through anticipating our members' financial needs
Ideal candidate will thrive in an environment where individuals are encouraged to be self-starters, but also work in collaboration with team members
Teller Qualifications include:
Live the values: Positive Empowerment, Compassionate Relationships, Transformative Service, and Collaborative Innovation. (Visit ************************* to learn more)
Previous sales and cash handling experience preferred
Effective communication skills (oral and written)
Strong organizational skills to provide a high level of accuracy on all transactions
Possess team “attitude” and professionalism at all times
Strong computer skills and ability to operate standard office equipment as needed to perform the role such as computer, calculator, copier
Minimum High School Graduate
MyUSA Credit Union is an equal opportunity employer. Job Type: Full-time Starting pay rate $16 - $17 per hour Benefits:
401(k) Matching
Generous Paid Time Off
Company paid Life, AD&D and Disability Insurance
Credit Union membership
Health, Dental, & Vision insurance
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Referral program
Physical setting:
Office
Schedule:
Day shift
Experience:
Cash handling: 1 year (Preferred)
Banking: 1 year (Preferred)
Customer service: 1 year (Preferred)
Bank Teller
Bank Teller Job In Cincinnati, OH
Guardian Savings Bank (GSB) is best known for making home ownership dreams come true for our customers. We also offer products, like checking and savings accounts, in our branches to meet the personal and business needs of all of our banking customers. If you are friendly, high energy, reliable, have a positive attitude and the desire to be part of a fun, growing, customer-focused team, we want you to be one of our front line employees.
Guardian Savings Bank has openings for full-time floating Bank Tellers for our Northern Kentucky and Cincinnati branches. You will work in a branch, independently and with your branch team. You will have excellent communication skills, give attention to detail and have an aptitude for numbers. In this position you will operate a teller window, welcoming our customers and serving them by processing a variety of transactions and requests.
SKILLS/QUALIFICATIONS
High school diploma or equivalent, required
Minimum of 1 year working experiences in a customer service position, required
Minimum of 2 years of Bank teller experience, preferred
Previous experience working directly with the public, preferred
Knowledge of Microsoft software products, preferred
Cash handling working experience, preferred
Availability to travel, required
Compensation:
Benefits package includes 401(k) match, medical/dental/vision
Potential for bonuses
Accrued paid time off
Growth opportunity
At Guardian Savings Bank, our primary focus is on what we do best, making home ownership a reality for all. We're known for our low cost, low rate mortgage loans and offer a wide variety of conventional conforming and non-conforming loans, along with FHA and VA loans. In addition, Guardian is a leader in construction, lot, investment, and apartment loans. With over 125 years of hometown service, we pride ourselves on the personal attention we give to our customers. We offer a large array of checking and savings products with competitive rates to meet all of their personal and business goals.
Guardian Savings Bank is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
Job Category: Bank Teller
Department: Savings
Employee Status: Regular
Schedule: Full Time
Shift: 1
st
Shift, some Saturdays
Guardian Savings Bank: Low Costs, Low Rates. Let us make home ownership a reality for you.
Accessible Prints Customer Services
Bank Teller Job In Cincinnati, OH
Job Summary: Clovernook Prints (a subsidiary of Center for the Blind and Visually Impaired) is a leading digital printing company committed to delivering high-quality accessible printed materials to our clients. Additionally, our mission is to provide competitive job opportunities for those with vision loss. We are seeking a Customer Service Representative to join our team, someone proficient in the Microsoft Office environment, particularly Word and Outlook. The preferred candidate will possess excellent written and verbal communication skills. In addition to phone support, this position will involve assisting customers with navigating our ecommerce site for print material orders and handling customer invoicing and payment tracking.
Principle Duties & Responsibilities:
Customer Support
Provide exceptional customer service via phone and email.
Address customer inquiries, concerns, and issues in a professional and timely manner.
Respond to inbound/outbound calls for assigned accounts and contracts with the highest standards of professionalism and customer service.
Maintain strict confidentiality of sensitive customer and company information.
Ecommerce Site Assistance
Guide customers through the online ordering process on our ecommerce site.
Assist customers in navigating the site, troubleshooting issues, and ensuring a seamless ordering experience.
Invoicing and Payment Tracking
Create and track invoices and payments. Assist customers with invoicing inquiries.
Collaborate with the finance department to ensure accurate and timely processing of customer payments.
Document and Record-Keeping
Maintain detailed and accurate records of customer interactions and transactions.
Document and report customer feedback for continuous improvement.
Collaborate with Other Departments
Coordinate with the production and shipping departments to ensure timely delivery of customer orders.
Communicate effectively with internal teams to resolve customer issues and enhance the overall customer experience.
General Duties
Assist in various customer service-related tasks as assigned by the supervisor.
Keep immediate work area clean and free of debris.
Follow all safety procedures and promote a safe work environment.
Contributes to the overall efficiency and effectiveness of Clovernook Prints by performing other tasks, duties, and responsibilities as assigned.
Job Requirements:
Proficient in Microsoft Office environment, particularly Word and Outlook. Able to use or learn Excel for invoicing and payment tracking.
Associates degree in a related field and/or 2-3 years of experience in a Customer Service or Contact Center/Call Center environment, preferred
Preference will be given to candidates who are legally blind and proficient with large-screen monitors or screen-magnification software (e.g. ZoomText), if needed.
Ability to spend extended periods of time seated at a computer workstation while using a headset, telephone, and computer
Post - offer, pre-employment drug screen and background check.
Reflects Clovernook's mission, vision and core values in daily interactions with consumers, staff, as well as all internal and external constituencies.
Part Time Associate Banker Greater Cincinnati (30 hours)
Bank Teller Job In Cincinnati, OH
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time Associate Banker Greater Cincinnati (30 Hours)
Bank Teller Job In Cincinnati, OH
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Teller
Bank Teller Job In Harrison, OH
Part Time - 30 hours per week
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
Proactively work to identify and resolve client servicing issues, escalating as needed
Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
Participate in morning huddles and end of day debriefs
Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
High School Diploma , GED, or equivalent business experience (required)
Experience Qualifications
Experience in a client service role (required)
Experienced in cash handling (required)
General understanding of PC with Windows based applications and calculator (required)
Tactical Skills
Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
Strong work ethic and high level of integrity
Excellent Time management skills
Personal Skills
Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results
Practical Skills
Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
Storytelling: Describes storytelling techniques, concepts, and potential benefits
Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
Ability to occasionally operate a motor vehicle with a valid driver's license.
Job Posting Expiration Date: 04/25/2025
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
Part Time Associate Banker Greater Cincinnati (30 Hours)
Bank Teller Job In Cincinnati, OH
JobID: 210572447 JobSchedule: Part time JobShift: : We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
CRS / Teller - Eaton, OH - Part Time
Bank Teller Job In Eaton, OH
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Experience Function:
Promote good customer experience by consistently providing best in class customer satisfaction by adhering to and applying customer experience key behaviors in a friendly demeanor, exemplifying a can-do attitude, and portraying a willingness to help at all times.
Have a developed rapport with the customer base and have knowledge of account ownership.
Act with confidence by answering and/or finding answers to customer questions and finding solutions to customer issues.
Be responsive and timely with correspondence and problem resolution.
Maintain a position of trust and responsibility by keeping all customer business confidential.
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Operations Function:
Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.
Maintain a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed.
Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary.
Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals Function:
Consistently meet or exceed sales referrals, as set by management.
Actively involve self in daily huddles, sales meetings and staff meetings.
Maintain a well-developed working knowledge of the complete line of Retail products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
Initiate conversations to uncover customer needs and effectively refer customers to business partners for the selling of bank products and services.
Utilize appropriate tools for all referrals sent to business partners for tracking purposes.
Consistent daily review of tools and dashboards for referral progression and monitoring of referral fulfillment to ensure proper disposition of referrals.
Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
High school diploma/GED.
Work involves extensive cash handling, which requires ability to perform advanced math functions.
Work involves contact with the public, necessitating the ability to present a professional image.
Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue.
Work requires the ability to properly read and write well enough to communicate in both oral and written form.
Position requires knowledge of retail policies and procedures in order to perform the essential duties.
Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution.
Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management.
Need to have flexibility in scheduling.
WORKING CONDITIONS:
Normal office environment.
Extending viewing of computer screens.
CRS / Teller - Eaton, OH - Part TimeLOCATION -- Eaton, Ohio 45320
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Universal Banker
Bank Teller Job In Delhi Hills, OH
Key Responsibilities * Deliver quality service while carrying out the following transactions among others for customers: * Cash deposits * Cash withdrawals * Demand draft/pay order instructions - accepting and processing * Accepting instructions for FD breaks
* Effecting internal account to account transfers
* Accepting and processing stop payment instructions
* Ensure that all of the above services are delivered with accuracy and warmth
* Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness.
* General Reconciliation and Compliance Activities at their level, which may typically include:
* Dual control of Cash functions
* Control of Security stationary
* Review of processing entries and vouchers
* Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions and highlight the same to sales staff
* Contribute to branch performance through referrals, efficient customer service, effective operations controls
* He/She is aware of bank's Mis-selling & Sales Policies and ensure adherence all the times.
* Educating customers about alternate banking channels so specific transactions can be migrated to net banking, phone banking, ATMs, etc.
* Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer.
* Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance
* Responsible for health and safety for all. As part of the Health and Safety guidelines you should:
* Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace;
* Ensure that your actions do not put others at risk; Work in a healthy and safe manner;
* Encourage others to work in a healthy and safe manner
* Report all accidents and incidents and bring to the attention of the management any hazard in the workplace
Skills and Experience
* Keen Learner
* Punctual & Diligent
* Banking Knowledge
* Strong Communication Skills
* Good interpersonal skills
Qualifications
* Graduate/ Post Graduate
* Anywhere between 1 - 4 years of overall experience
* Banking knowledge
* Understanding of front and back office processes and procedures
* Good Interpersonal Skills
* Strong Communication Skills
* Team-playing ability
* Customer and Service Orientation
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
* Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
* Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
* Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
* Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
* Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
* Flexible working options based around home and office locations, with flexible working patterns.
* Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
* A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
* Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Universal Banker I
Bank Teller Job In Richmond, IN
Universal Banker I will serve as the face of the Bank at our retail branches. Universal Banker I will maintain long-standing customer relationships and effectively generate new relationships within our community markets. In addition to handling day-to-day deposits and withdrawals, Universal Banker I will be responsible for opening new deposit account and establishing IRAs, as needed. In general, Universal Banker I will assist in leading the branch CSR team by taking on transactions that require elevation and by using their experience as a developmental tool.
Essential Responsibilities
* Provide excellent customer service
* Open and maintain deposit accounts and IRAs
* Process customer financial transactions
* Address customer inquiries regarding all deposit products and account information
* Maintain knowledge of new account policies and procedures
* Verify cash shipments and accurately balance the vault
* Maintain and accurately balance cash drawer
* Promote and cross-sell Bank products and services
* Achieve and maintain 80% of individual sales goal
* Assist CSR I and CSR II with customer interactions and make decisions, as needed
* Build and maintain a customer portfolio through the Sales Management CRM system
* Maintain branch audit logs
* Balance branch via TellerInsight
* Balance and troubleshoot ATM
* Participate in community involvement initiatives
* Other administrative duties, as directed
Competencies & Qualifications
* High School diploma or equivalent required
* 1-2 years Universal Banker experience, including new accounts, IRAs, and vault balancing preferred, but not required
* Acute detail orientation with demonstrated record of accuracy
* Previous cash handling
* Ability to prioritize tasks quickly and appropriately
* Strong interpersonal communication skills
* Customer service orientation
* Ability to proactively solicit new business
* Strong working knowledge and ability with Microsoft Office and web-based programs
* Float staff may be required to work at different Wayne County branches weekly, based on staffing needs