Service Associate
Bank Teller Job 30 miles from Bell
Have you been thinking about starting a career in the Financial Service industry? Do you enjoy helping people and providing top notch customer service? Apply to be a Service Associate! At Trilogy Financial, the Service Department is a newly formed team that is dedicated to support Trilogy's financial advisors. We are always seeking new candidates that want to be part of a growing team. The Service Associate is an entry level, non-registered role that focuses on supporting the day-to-day operations, including data entry, mailings, and customer service. You will have the opportunity to learn about our core business while building relationships with our top advisors. Join the team and be a part of creating a positive
Trilogy Experience
for our clients.
Benefits Summary
Competitive Compensation
Comprehensive Health, Dental and Vision Insurance
Life and Disability Coverage
Paid Time Off and Holidays
401(k) matching
Eligible Profit Sharing
Career Development, Mentorship and Education
Team Events and Parties
Achievement Awards and Trips
Essential Duties / Responsibilities
Perform clerical functions related to opening client accounts, maintaining accounts, and processing transfers.
Assist advisors' requests and address any issue in a timely manner based on current procedure.
Work with advisors in obtaining the required documents based on the type of account(s) established.
Communicating status of accounts to advisors and escalate issues as needed.
Clear and effective written and oral communication skills.
Provide reports and other information to Service Manager as requested.
Assist with the creation and implementation of workflows and procedures to improve efficiency and enhance client experience.
Other duties as assigned.
Company Summary
Established in 1999, Trilogy has grown to be a nationwide firm with clients from coast to coast. We are committed to building relationships with our clients while using solid financial principles to manage the over $3 billion dollars in assets our clients have entrusted us to manage. Committed to providing opportunities for people to live their best lives, we continue to recruit and mentor new talent to the industry. Consequently, our multi-generational staff of over 130 employees understands the needs and perspectives of a wide variety of client needs. Today, as always, Trilogy lives by its development motto: never stop growing. Where will Trilogy's story lead? We believe the sky's the limit.
PM21
This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
Requirements:
Minimum Qualifications
High school diploma is required
1-2 years general clerical is preferred
Client service experience is preferred
Background in financial service industry is a plus
Knowledge of administrative and clerical procedures and systems such as utilizing MS Office, paperwork processing, and other office related process
Skills Requirements
Interpersonal communication skills, both verbal and written
Ability to organize a steady stream of information, projects, and calls
Detail-oriented and an ability to multitask while meeting time-sensitive deadlines
Basic understanding of technology-solutions: Microsoft Office 365, Salesforce. Able to learn new or product-specific software as required
Ability to maintain confidentiality and professional demeanor
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The position and duties must be performed in the branch office. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
This does not constitute a contract of employment; the company may exercise its employment-at-will rights at any time.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Compensation details: 25-28 Hourly Wage
PIc6b44c6babbf-29***********4
Loan Servicing Associate
Bank Teller Job 14 miles from Bell
Performs loan servicing functions; complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act.
Perform loan servicing from new loan boarding, process and monitor loan payment transactions, provide loan collateral insurance and tax service, to loan payoff service.
Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies.
Assist customers and staff with loan-related inquiries.
Perform loan information maintenance.
Ensure compliance with all applicable government, investors, and bank regulations.
Perform other duties as assigned.
QUALIFICATIONS
EDUCATION: College degree in accounting or business preferred but not mandatory.
EXPERIENCE: No experience required. Experienced in mortgage servicing lending is a plus.
SKILLS/ABILITES
Strong interpersonal and customer service skills
Positive attitude
PC proficiency in Microsoft Office
Detail-oriented and follow-through skills.
Bilingual (English/Mandarin or Cantonese) is a plus.
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:
Medical insurance
Vision insurance
Dental insurance
401(k)
Disability insurance
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Float Teller
Bank Teller Job 21 miles from Bell
*** As a Float Teller, you will be covering our Yorba Linda and Corona branches as needed. ***
What You Will Be Doing
Providing excellent client service by accurately and expeditiously opening new accounts and other products for current clients and new clients to the Bank. Providing maintenance on accounts and products when requested and authorized by the client. For those quoting rates, terms and fees on all products and services and providing necessary disclosures as required (NMLS registration will be required).
Expanding the use of alternative delivery systems by explaining the merits of other systems such as Online Banking System, Online Bill Pay, ATM network, Debit Card, and Client Contact Center.
Identifying the need for borrowing and originating consumer loan applications. Assisting in the processing of loan applications and closing.
Increasing sales and cross-sell opportunities by participating in sales events such as in-aisle sales (where applicable), internal/external events, out bound calls, and promotional activities.
Assuring Branch compliance by performing a variety of tasks, including but not limited to, the following: cash audits, alarm tests, loss prevention training, safe deposit delinquencies, ATM balancing, monthly and quarterly branch audits, regulation training, monthly security reports, balancing of travelers checks, official checks and money orders.
Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures, including daily balancing of individual teller drawers, ATM and vault. Maintaining of proper dual control and appropriate holds. Accurately balancing assigned cash drawer on a daily basis. Immediately reporting out of balance conditions to branch management.
Helping coach Banking Specialist I on products, services, policies and procedures.
Contributing to the Bank's success by identifying sales opportunities and referring clients to the appropriate area. Works towards achievement of branch and individual sales and referral goals.
Working to retain existing client relationships and obtain new ones by conducting calls on maturing accounts, following up on leads, referrals and other prospecting opportunities.
What Do You Need for this Position?
High School Diploma or Equivalent
Minimum of 12 months previous client service experience preferred
Previous cash-handling experience required
Previous banking experience strongly preferred
NLMS registration preferred
Developed customer service skills, including written and verbal communication
Ability to use a PC and alpha/numeric keyboard
Banker / Universal Banker - Mandarin/Cantonese
Bank Teller Job 10 miles from Bell
Mandarin/Cantonese Speaking Universal Banker
The Universal Banker plays a key role in delivering exceptional customer service while handling a wide range of banking transactions and financial solutions. This position requires fluency in Mandarin or Cantonese to effectively serve a diverse customer base. The ideal candidate will provide assistance with deposits, loans, account services, and financial products while building strong client relationships.
Key Responsibilities:
✅ Customer Service & Sales
Greet and assist customers with their banking needs in Mandarin or Cantonese and English.
Provide personalized financial solutions by identifying customer needs and recommending suitable banking products.
Educate customers on digital banking tools and services.
Cross-sell and upsell products such as credit cards, loans, and investment solutions.
✅ Banking Transactions & Operations
Process deposits, withdrawals, transfers, and other financial transactions efficiently.
Open new accounts, including checking, savings, CDs, and IRAs.
Assist with loan applications and provide basic lending guidance.
Ensure compliance with all bank policies and procedures, including regulatory requirements.
✅ Relationship Building & Community Engagement
Build lasting relationships with customers and provide proactive financial guidance.
Engage with the Mandarin/Cantonese-speaking community to promote banking services and financial literacy.
Participate in local networking and outreach events to develop new business opportunities.
✅ Risk & Compliance
Maintain accuracy and security in handling customer transactions and sensitive information.
Follow anti-money laundering (AML) and Know Your Customer (KYC) procedures.
Resolve customer issues and escalate concerns as needed.
Qualifications & Skills:
Fluency in Mandarin or Cantonese (spoken and written) required.
Bachelor's degree in Business, Finance, or a related field preferred.
1+ years of experience in banking, financial services, or retail sales.
Strong customer service, communication, and problem-solving skills.
Ability to multitask and work in a fast-paced environment.
Proficiency in Microsoft Office and banking software.
Work Environment:
In-branch position with occasional community outreach activities.
Flexible work hours, including weekends, based on branch needs.
Compensation & Benefits:
Competitive base salary plus performance-based incentives.
Health, dental, and vision insurance.
401(k) plan with company match.
Paid time off and professional development opportunities.
Desired Skills and Experience
The Universal Banker plays a key role in delivering exceptional customer service while handling a wide range of banking transactions and financial solutions. This position requires fluency in Mandarin or Cantonese to effectively serve a diverse customer base. The ideal candidate will provide assistance with deposits, loans, account services, and financial products while building strong client relationships.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Bank Teller - Temporary
Bank Teller Job 9 miles from Bell
Bank Teller HumanHire is partnered with one of the fastest growing financial institutions in the country in search of a Temporary Bank Teller to support thier branch in Artesia, CA for the next 6 months. What's in it for you?
Pay: Up to $25/hour (weekly pay)
Schedule: Monday-Friday, 9AM-4PM (35 hour work week)
Location: Artesia, CA
Benefits: Health, Vision, Dental, PTO, 401K
Referral Bonus for successful candidate referrals!
As a Bank Teller you will:
Provide exceptional customer service and help clients with their financial needs
Process banking transactions securely and efficiently
Assist with opening and closing accounts and manage customer information accurately
Offer and cross-sell various banking products and services
Build strong relationships with customers to foster loyalty
Bank Teller Qualifications:
1-2 years of banking experience required
High school or equivalent
Excellent communication and interpersonal skills.
If you're interested in learning more, please apply with your resume for immediate consideration and a recruiter will reach out within 48 hours if qualified. Thanks!
If this is not the ideal position for you but are still interested in hearing about what other job opportunities are in your area, please visit *********************** email your resume to ************************!
HumanHire is a national executive search and staffing firm who with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary and payrolling services. We have cultivated long-lasting relationships and utilize them to connect our candidates and clients in several industries and job functions:
Human Resources
Customer Service
Administration
Finance & Accounting
Operations
Executive Search
Non-Clinical Healthcare
Information Technologies
Supply Chain & Logistics
Legal
Real Estate
Sales & Marketing
Teller - Part Time - Huntington Beach, CA
Bank Teller Job 24 miles from Bell
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
We are looking for a Part-Time Teller (Client Service Associate) to provide top notch customer service to our clients and customers at our Huntington Beach, CA branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
* Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record
* Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
* Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources
* Identifies and maximizes cross-sell banks opportunities through exploring needs
* Other duties as assigned
Qualifications:
* Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience
* Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking
* Must have solid balancing and customer service skills
* Ability to cross-sell bank products based on clients' needs
Schedule: Monday - Friday, 10am - 2pm, 20 hours/week
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
* Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits, including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $20 - $22 hourly depending on job-related factors such as level of experience.
Bank Teller
Bank Teller Job 14 miles from Bell
This is a sample job description for a great job. We will pay you a lot of money, and shower you with jewels and praises. You will travel the world and kiss babies, and shake hands, and play golf.
Make clients feel importation
Make the boss feel important
Make the employees feel important
Don't act so important
We hope you will come work for our firm.
Job Requirements
The requirements for this job are simple
Work Hard
Make Money
Make More Money
Work Harder
Make Even More Money
When you are all done working hard, teach yourself new skills, and come ask for more money. But only if you work really hard, and of course make lots of money your boss, your clients, your country.
Bank Teller
Bank Teller Job 14 miles from Bell
Responsibilities:
Perform Customer Sevice banking transactions in compliance with legal requirements and bank policies and procedures
Provide accurate, friendly customer service in a timely fashion.
Perform teller functions including balancing cash and other daily transactions.
Achieve sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns.
Maintain currency and coin under prescribed limits.
Adhere to bank security policies and maintains confidentiality of bank records and client information.
Other job duties as required
Bank Teller
Bank Teller Job 14 miles from Bell
We are looking for a Bank Teller NO WEEKENDS! Responsibilities
Processes all transactions within assigned limits, maintains cash drawer and balances at the end of each day.
Perform general teller duties such as deposits, withdrawls, and transfers.
Ideal Candidate will have...
2+ years experience in a bank teller role
Experience opening new accounts a plus
Effective written and verbal communication
Monday to Friday 8:30 AM -5:30 PM
Salary $18/hr
Branch Teller- (Anticipating Openings PT 30hrs)
Bank Teller Job 17 miles from Bell
The Branch Teller I is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, and other related transactions. Knowledgeably addressing member concerns and questions as well as identifying opportunities for cross-selling services and products. Also generates referrals to business partners accordingly.
Responsibilities
Supports the achievement of unit sales goals by identifying opportunities for the cross-selling of Credit Union products and services, and referring members to the appropriate business partners.
Provides timely and courteous service to all branch members, and assists them with financial transactions such as deposits, withdrawals, transfers, sale or processing of negotiable instruments, etc. Processes branch member transactions efficiently, accurately, and in a timely manner including servicing accounts, closing accounts, or completing related documentation.
Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
Balances daily work.
Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
Maintains cash drawer in accordance with assigned cash limits and policy and procedures.
Must consistently report to work on time, as scheduled.
Other duties may be assigned.
Must be flexible to work out of any location at any time, as business needs dictate.
Branch Hours
Monday - Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 6:00 PM
Saturday: 9:00 AM to 2:00 PM
Qualifications Education
High School or GED
Experience
Must have at least 1 year to 24 months of customer service and/or cash handling experience
Knowledge, Skills & Ability
Must a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
Must be detail oriented and have the ability to multi-task in a fast paced environment.
Must have a demonstrated ability to deliver consistently superior customer service.
Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.
Disclaimer
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
Pay Range USD $17.28 - USD $25.92 /Hr.
Entry-Level Bank Teller
Bank Teller Job 30 miles from Bell
This position is the face of the branch and responsible for completing all types of new and existing client transactions in an accurate, courteous and efficient manner. The incumbent knowledgeably addresses client questions and concerns. The incumbent identifies opportunities to deepen relationships by identifying needs for additional products and services and makes appropriate referrals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides a consistent and high level of service that exceeds client expectations and reflects in individual service scores
Identifies opportunities to refer products and services to new and existing clients to meet monthly sales goals
Operates within assigned cash limits and processes client deposits, withdrawals, transfers, payments, and account maintenance activities efficiently and accurately
Maintains cash drawer within the assigned cash limits and accurately balances daily work at the end of each day
Processes daily mail, night drop and ATM transactions in dual custody as assigned, and balances ATM when applicable
Daily uses Transaction Management Systems (TMS)
Encodes and scans branch transactions each day
Processes incoming and outgoing cash shipments in dual custody
Places holds on transactions as determined by Bank procedures
Executes account stop payments as determined by Bank procedures
Issues negotiable instruments in accordance with the Bank Secrecy Act
Prepares Currency Transaction Reports and Suspicious Activity Concern Reports as needed
May performs duties associated with opening personal and basic business type of new accounts and maintenance of existing accounts, including check orders, debit card orders, address changes, and updated or superseded signature cards
Understands and complies with Bank policies, procedures and regulations governing job responsibilities
ADDITIONAL RESPONSIBILITIES
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
Demonstrates high level of quality work, attendance and appearance
Adheres to all Company Policies & Procedures and Safety Regulations
Adheres to local, state and federal laws
Understands and complies with all company rules and regulations
Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA.
Additional duties as assigned as it relates to the position
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities
MINIMUM QUALIFICATIONS
Two years of experience in cash handling and customer service or one year of experience as a teller at another financial institution
Familiarity with Windows-based personal computers
Proficient with Microsoft Office Suites (Outlook, Word, Excel)
Effective time management skills with ability to prioritize
Ability to relate well to all kinds of people with focus on the client
Action-oriented contributor with a high energy level to serve client and branch needs
Actively seeks opportunities to grow in position and career
Teller
Bank Teller Job 13 miles from Bell
* Essential Duties and Responsibilities include the following: * Uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service.
* Achieves and exceeds individual and branch sales and service targets through recommendations of new and existing products and services (e.g. accounts, loans, and credit cards), sales referrals, cross-selling, up-selling in a results-driven environment and provide the great experience to every customer.
* Uses a strong knowledge in the products and services offered at the Bank to confidently educate customers about the features, benefits, and pricing so they are better informed with a deeper level of understanding.
* Orders checks and makes changes to customer information in an accurate and timely manner according to the customer's request.
* Provides exceptional service in handling customers in person or over the telephone.
* Processes deposits, withdrawals, check cash, loan payments and other transactions including but not limited to reject items and returned items.
* Involves supervisors if transactions are over authority limits or exceptionally complex.
* Responsible for loss prevention in the processing all transactions and duties.
* Issues cashier's checks, bank checks, money orders and travelers checks.
* Keeps work station neat, clean and well stocked with supplies and brochure materials.
* Additional responsibilities as assigned by supervisors may include:
* Night & Mail Depository
* ATM balancing
* Safe Deposit Box
* Filing signature cards and documents
* May help with a variety of audits and verifications
* Input fund holds and stop payment request to core system
* Address changes, CD renewals, etc.
* Branch back counter capture
* Miscellaneous tasks and duties associated with the operations of a retail banking branch
* Complies with the Bank's security program, including but not limited to:
* Reviews and complies with the End-User Computing Agreement
* Acquires good knowledge on functions and usage of computer systems as related to the assigned job functions.
* Be current and knowledgeable in industry's trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats.
* Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer.
* BSA, CRA, Fair Lending and other Compliance Responsibilities:
* Complies with BSA, CRA, fair lending, and other compliance issues as required by policies and procedures.
* Inputs customer information to EZ teller for various transactions.
* Reports any suspicious activities to Operations Manager/ BSA officers.
* Verifies customer name and payee/beneficiary name to OFAC, NCCT for out-bound wire transfers and monetary instrument purchase, and new account.
* Report matches with NCCT and OFAC to Operations Officer or Operations Manager for further instructions.
* Professional Skills:
* Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.
* Ability to remain flexible in order to adapt to changes in the work environment.
* Ability to study and apply new information.
* Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
* Ability to work accurately with close attention to detail.
* Ability to maintain confidentiality of sensitive information.
* Ability to work with co-workers, customers, and outside agencies professionally and tactfully.
* Possess a work ethic that includes neatness, punctuality, and accuracy.
* Must exhibit a professional, businesslike appearance and demeanor.
Job Qualifications/Requirements
* Minimum Education Level: High School Diploma
* Experience: Some experience in retail sales and customer service functions a plus.
* Combination of Experience and Education can meet the job requirements: Yes
* English: Written: Fluent Verbal: Fluent
* Computer/Systems Knowledge Requirements: Basic to Intermediate
* Communication skills:
* Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
* Ability to respond effectively to the most sensitive inquiries or customer complaints.
* Reasoning Skills:
* Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The salary range for this full-time position is $17 Hourly - $19 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Live Teller Connect Representative
Bank Teller Job 24 miles from Bell
The primary role of the LTC (Live Teller Connect) Representative is to provide engaging member centric service to our members virtually through the Interactive Teller Machine. This includes, but is not limited to: handling requests for balance information, transfers, deposits, loan payments, account research, product information, and member service on deposit and loan accounts. The LTC Representative is constantly seeking out opportunities to expand our member's relationship with the Credit Union through member education as well as product and service solutions tailored to each member's needs. This role provides member service and support handling requests of varying degrees of complexity; some routine in nature and others that require more extensive research and problem resolution skills to identify and resolve issues. The LTC Representative effectively assists members via LTC machines located at possible multiple locations. This position takes complete ownership of the members needs while meeting Credit Union standards.
Responsibilities:
Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the LTC. Receives member deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies promptly. Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Member Service Functions: Assumes responsibility for the effective and professional performance of member service functions. Presents and explains Credit Union services and products to members, assists in meeting their financial needs, and order checks. Answer questions and solves problems for members by listening, collecting data, securing answers, and reporting results to the inquiring party. Performs file maintenance and account changes, and resets access for Homebanking and ABIL.
Restricts electronic account access as deemed necessary to prevent potential financial losses to the Credit Union or to the member
Resolves member issues or complaints through demonstrated knowledge of credit union products, processes and procedures and/or conducting the necessary research to address member needs. Empowered to make decisions exercising good judgment and balances the best interest of the member and the organizational objectives of the credit union.
Takes complete ownership of every interaction whether it requires a call back or extended research
Required to complete compliance, training, and all other training offered to LTC Representative. Seeks ways to streamline work processes and continuously improve the Credit Union
Represents the Credit Union in a positive and professional manner
Other related duties as assigned
Maintains member and other sensitive information with confidentiality
Treats all co-workers and members with respect
Qualifications:
1 year of Banking experience either as a teller or a call center service representative
Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations
Comprehensive knowledge of all deposit account products and all services
Working knowledge of all applicable Federal, State and NCUA regulations
Exceptional customer service skills, including tact and diplomacy, plus a desire to accommodate the needs of others. Exhibits an inherent ease with others.
Demonstrated ability to respond to member prompts and offer financial products and services tailored to meet member needs. Ability to influence others when offering products and services, striking a balance between not giving up too easily and not being too persistent.
Professional and courteous verbal and written communication skills. Ability to remain calm when helping difficult and/or irate members.
Comfortable being evaluated against performance standards.
Willingness to take initiative to achieve team goals and model a good work ethic for others.
Proficiency in standard business computer software. Ability to acquire working knowledge of the Credit Union's operating system.
Proficient data entry, ten-key calculator, cash counting and math skills. Detail-oriented.
Ability to acquire working knowledge of Credit Union products and services.
Ability to become a subject matter expert in remote delivery channels and to discuss these channels with members.
Demonstrated ability in using good judgment and discretion when handling confidential member account information.
Ability to effectively handle fluctuating work demands.
Excels in a fast paced work environment and has exceptional time management skills
Willingness to keep work space/branch organized and tidy
Education: High School or Equivalent
Website: nuvisionfederal.com/careers
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
Covid-19 Precaution(s):
Remote Interview Process (some positions vary)
Social Distancing and Mask Guidelines in place
Customer Service Position (Remote)
Bank Teller Job 34 miles from Bell
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Part Time Associate Banker Irvine (30 hours)
Bank Teller Job 30 miles from Bell
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Banker Associate - Middle Market Banking - Associate
Bank Teller Job 30 miles from Bell
You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as an Associate Banker is for you.
As an Associate Banker in Middle Market, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.
Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Multinational Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities
Champion a culture of innovation and a customer centric mindset
Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
Find ways to drive new client acquisition in partnership with the bankers
Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
3+ years in a similar banking, venture, credit or treasury role
Outstanding professional reputation and integrity
Strong leadership skills required
Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
Extensive knowledge of products and services
Preferred Qualifications, Capabilities and Skills
Bachelor's degree preferred
Superior knowledge of the market dynamics and its business environment preferred
Excellent problem solving, oral, and written communication skills
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Part Time Associate Banker Simi Valley (30 hours)
Bank Teller Job 41 miles from Bell
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time Associate Banker Central OC (30 hours)
Bank Teller Job 21 miles from Bell
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time Associate Banker San Fernando Valley North (30 Hours)
Bank Teller Job 14 miles from Bell
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Part Time (30 hours) Associate Banker, Monterey Park Branch, Monterey Park, CA Bilingual Mandarin Required
Bank Teller Job 6 miles from Bell
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
**Job responsibilities**
+ Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
+ Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
+ Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
+ Assists clients and the branch team by helping with new account openings when needed
+ Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
**Required qualifications, capabilities, and skills**
+ 6+ months of customer service experience
+ High school diploma or GED equivalent
**Preferred qualifications, capabilities, and skills**
+ Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
+ Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
+ Strong desire and ability to influence, educate, and connect customers to technology
+ Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Monterey Park,CA $22.50 - $26.11 / hour