Bank Teller Jobs in Ada, MI

Part-time Description Job Title: Teller FLSA: Non-Exempt Function: Operations Reports To: Branch Manager Purpose: Welcome members as they arrive to the credit union, answering questions and directing members to the appropriate department. Service member's financial needs and transaction requests as they relate to aspects of their accounts, including, checking/savings accounts, loans, and account services. Educate members on credit union products and services. Provide members with world standard service in accordance with the credit union's core values and service promise. Responsibilities: Lead by example by consciously choosing how your actions impact others Greet members and adhere to the service guidelines listed in the Perfect Hour for tellers Service member's financial needs and process account transactions with a high level of accuracy Take proactive ownership of all members you assist, serving as his/her primary contact, finding answers and solutions, serving as the member's advocate, proactively communicating with the member throughout the lending process Investigate and reconcile member questions/concerns with regard to their accounts or services Maintain cash drawer within established levels and ensure accurate balancing Follow all credit union policies, procedures, and requirements in addition to all applicable state and federal laws and regulations Assist members with loan questions and the loan application process Answer phone calls promptly and professionally, using a warm hand-over when transferring phone calls Lead by example by consciously choosing how your actions impact others Mentor, encourage, and coach others to foster a supportive work environment Exemplify the credit union's core values, service promise, and World Standard service Maintain an up to date and comprehensive knowledge of the credit union's products and services Support the credit union's focus on sales and world standard service Build relationships with members to identify their financial needs Create and promote a positive professional image of one's self and the credit union Promote and maintain a confidential environment to protect member and credit union information Adhere to Arbor Financial Credit Union's attendance policy Arrive to work and meetings on time Complete assignments in a timely manner Perform all other duties as assigned Requirements Education and Experience: High school diploma, or equivalent, required; college degree preferred Cash handling experience Financial services industry experience Service/sales experience desired Skills, Abilities, and other Requirements: Strong computer and application skills Necessary verbal and written communication and grammar skills Ability to be bonded required Ability to successfully organize, prioritize, and manage multiple responsibilities Ability to keep up with a busy work flow Ability to sit/stand for long periods of time Ability to perform repetitive tasks Occasional travel to offsite locations may be required Team player with a positive attitude and flexibility Professional demeanor and personal accountability

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Branch Sales and Service Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Grand Rapids, Michigan to support multiple branches in PNC's Grand Rapids Retail Market.Job Description Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships. Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. To learn more about this and other opportunities on our team Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesBanking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! PAY RATE: $17 per/hour Job Description As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Responsibilities Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination Prepare currency and/or coin change orders by denomination for each customer assigned Requirements Ability to read, count, add, subtract, write and record numbers Ability to perform simple computer data entry Ability to use calculator by touch Working Conditions · Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts · Work is performed in a room or work area within a vault with little or no exposure to outside light · Work is perform Essential Functions/Job Qualifications As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 2lbs vertical lift from 36 inches to 52 inches from the floor (15X) - 25lbs vertical lift from 8 inches to 33 inches from the floor (1X) - 18lbs vertical lift from 1 inch to 36 inches from the floor (5X) - 2lbs vertical lift from 7 inches to 62 inches from the floor (17X) Lift-Carry: - 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: · Vacation and Sick Time (PTO) as well as Paid Holidays · Health & Dental Insurance · Vision Insurance · 401(k) Plan · Basic Life Insurance Plan · Voluntary Life Insurance Plan · Flexible Spending and Health Savings Account · Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details Job Family Hourly Job Function Cash Management Service Teller Pay Type Hourly Hiring Rate $17.00

Requirements Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Experience and/or Education High School or GED Minimum of 6 months cash handling experience preferred Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Title: Temporary Part Time Teller Reports To: Branch Manager Hours: Monday, Wednesday, Friday, Saturdays Responsibilities: Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records. Cash checks and process withdrawals; pay out money after verification of signatures, and customer balances. Promote and explain other financial institution services such as CDs, safe deposit boxes, traveler's checks and money orders. Receive mortgage, consumer loan and other payments and ensure the payments match balance due. Enter payments into computer and generate customer receipts. Count, check, and package coins and currency. Ensure that teller stations are properly stocked with forms, supplies, etc. Establish and maintain effective working relationships with co-workers. Pursue personal development of skills and knowledge necessary for this position. Perform other similar or related duties as necessary. Deliver outstanding customer service. Assist with account opening procedures. Pin ATM/Debit cards. Document and file items into synergy. Travel to other branches to assist with staffing may be required. Other duties as assigned. Qualifications: Education/Experience High School Diploma required Previous cash handling or teller experience preferred Skills Strong verbal communication skills Good mathematical skills Basic computer knowledge Enthusiastic, positive, outgoing personality Benefits: Medical Dental Vision Life Insurance 401K with company match Paid Time Off and Paid Holidays Isabella Bank is an AA/EEO employer.

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

Part-time Description This part-time position offers up to 29 hours per week and is an exciting opportunity to make a meaningful impact on the financial well-being of our members. As a Personal Advisor, you will process financial transactions, provide expert product recommendations, and resolve account inquiries. Your role will center on guiding members through our wide range of financial services, empowering them to achieve their goals. You'll represent the Credit Union with professionalism, helping to build lasting member relationships Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES: ATTENDANCE: Punctuality and consistent presence are essential to ensuring members receive timely service. Physical presence on site is required. PROFESSIONALISM: Be the welcoming face of our Credit Union. Always project a friendly, professional demeanor to members, coworkers, board members, and visitors. MEMBER SERVICE: Efficiently handles a variety of member service transactions (in-person, inbound, outbound and online), including deposits, withdrawals, account maintenance, and cross offers. Proactively assist members with questions and challenges related to loan services, fraud protection, wire transfers, card services, and more. Proficiently and effectively process a variety of basic or common member service transactions, via phone, digitally, or in person. SALES AND SERVICE: BUILD RELATIONSHIPS & CROSS-OFFER: Develop strong, meaningful relationships with members by understanding their financial needs. Actively cross-sell products and services that align with their goals. Help members make informed decisions about savings accounts, loans, credit union products, and other financial services. ADVISE MEMBERS: Serve as an advisor, providing guidance on how members can best use our services-such as online banking, mobile app. Advising ideal options regarding consumer lending needs, mortgage needs or investment options along with certificates of deposit, checking accounts, money market accounts, debit cards and other OMNI products or services-to achieve financial success. Take the time to explain terms, interest rates, account benefits, and product features to ensure members feel confident in their financial decisions. APPLICATION ASSISTANCE & DATA VERIFICATION: Assist members with product and service applications, explaining the process, verifying necessary documentation, and making sure everything is accurate. CASH HANDLING: Maintain and balance cash drawers, ensuring accuracy and security in all transactions. Safeguard cash and negotiable instruments according to established procedures. COMPLIANCE & CONFIDENTIALITY: Follow all policies and regulations, including but not limited to, Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Maintain confidentiality and safeguard member data and credit union information. OFFICE DUTIES: Assist with general administrative tasks, such as filing, data input, answering phones, and other routine office activities, ensuring smooth operations. TRAINING & MENTORSHIP: Assist in training new employees as necessary and stay up to date with ongoing training to ensure service excellence. Completes new hire training and training with mentor, digital channel and phone training, completes training to learn credit union products and services. Additional training may be offered. TEAM COLLABORATION: Work cooperatively with colleagues to support team goals and maintain a positive work environment. OTHER DUTIES: Perform additional duties as assigned by managers or supervisors. SUPERVISORY RESPONSIBILITIES: None PERFORMANCE STANDARDS: KNOWLEDGE: Demonstrate a thorough understanding of Credit Union products and services, with the ability to assist members in maximizing the value of these offerings. MEMBER FOCUS: Show a cooperative, positive attitude toward members and Credit Union employees always. PROFESSIONALISM: Maintain a professional appearance and demeanor that reflects the Credit Union's values and guidelines. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High school diploma or G.E.D. required. 1-3 years of experience in customer service or retail sales environment preferred. LANGUAGE SKILLS: Ability to read and interpret business documents, professional journals, and governmental regulations. Capable of writing/understanding business correspondence and procedure manuals. Confident in presenting information to managers, employees, and members. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide. REASONING ABILITY: Strong judgment, problem-solving, and decision-making skills. Ability to use creativity and negotiation skills, especially when resolving complex member inquiries. CERTIFICATES, LICENSE, REGISTRATIONS: Must be bondable and maintain bondability throughout employment. TECHNOLOGY SKILLS: Personal computer applications knowledge and skills to include Microsoft Office. Proficient in Microsoft Office and capable of learning new technology quickly. Comfortable typing and using computer applications for member service and sales purposes. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This role requires frequent sitting, standing, walking, talking, and listening, and lifting of up to 20 pounds. Vision abilities required include close and distance vision and adjusting focus. Reasonable accommodations may be made to enable individuals with disabilities. WORK ENVIRONMENT: This role operates in a climate-controlled office, with occasional noise from multiple member transactions. While the noise level is moderate, the atmosphere remains professional and team oriented. Due to the nature of our business, there is a risk of exposure to potentially hazardous conditions. MENTAL DEMANDS: To perform this job successfully, the individual must stay alert to member needs, be resourceful in offering solutions, and maintain a focus on building positive relationships. The ability to multi-task, negotiate, and stay organized is key to success. In certain circumstances, problem resolution may require considerable diplomacy while dealing with difficult people. NOTE: Job descriptions are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.

Tellers build relationships and cultivate financial wellness empowering people to focus on what matters. Tellers deliver extraordinary service by creating value for Members through recommending appropriate products and services to which will help them make money, save money, save time, and add peace of mind and convenience to their lives. Provide extraordinary member service by being knowledgeable, engaging with Members, making Members feel valued and consistently applying defined service standards. Listen actively to fully understand and answer Members' questions/concerns, and offer guidance to appropriate products and services. Proactively identify and make appropriate qualified referrals for Members that will help them make money, save money, save time, and/or add convenience and peace of mind. Look for ways to enhance members' relationships by building trust and confidence. Accurately process transactions in accordance to the Teller 1 responsibilities, including but not limited to, cashing checks, receiving deposits and payments, processing withdrawals, conducting information inquiries, processing credit card advances, processing withdrawals, processing transactions from night depository, etc. Review all activities for compliance with established policies, procedures and regulations.Regulations include but are not limited to: Bank Secrecy Act / Anti-Money Laundering / Office of Foreign Assets Control regulations. Participate in annual training as required by the BSA/OFAC Compliance Officer. Balance assigned cash drawer during and at the end of each work day. Perform miscellaneous duties such as end of day activities, filing, answering phones, maintaining supplies, etc. Requirements Must have High School Diploma or equivalent Previous financial industry experience preferred Must be able to learn and apply a variety of software applications High degree of accuracy and attention to detail Prior experience in a retail service environment to include cash handling and member service preferred

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

Teller Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” The function of a Teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a Teller, you will provide world-class customer service by handling transactions accurately and efficiently. Through your daily interactions with customers, you will discover opportunities to help grow ChoiceOne Bank and introduce customers to a banker. Reports To: Assistant Branch Manager and Branch Manager Essential Duties and Responsibilities · Perform and follow the Bank's policies, procedures, and customer service standards · Operate teller window in accordance with bank policy, balancing daily · Meet and exceed teller sale/referral goals · Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality · Acquire and maintain up-to-date knowledge of banking products, financial services, and technology · Develop relationships with clients and ensure customers' awareness of services offered. Recognize clients' needs and make referrals to bankers. · Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time. · Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. · Be familiar with and comply with all federal and state banking regulations as applicable. Requirements Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Experience and/or Education High School or GED Minimum of 6 months cash handling experience preferred Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Part-time Description Job Title: Travel Teller FLSA: Non-Exempt Function: Operations Reports To: Branch Manager Purpose: Welcome members as they arrive to the credit union, answering questions and directing members to the appropriate department. Service member's financial needs and transaction requests as they relate to aspects of their accounts, including, checking/savings accounts, loans, and account services. Educate members on credit union products and services. Provide members with world standard service in accordance with the credit union's core values and service promise. Travels to all branch locations. Responsibilities: Lead by example by consciously choosing how your actions impact others Greet members and adhere to the service guidelines listed in the Perfect Hour for tellers Service member's financial needs and process account transactions with a high level of accuracy Take proactive ownership of all members you assist, serving as his/her primary contact, finding answers and solutions, serving as the member's advocate, proactively communicating with the member throughout the lending process Investigate and reconcile member questions/concerns with regard to their accounts or services Maintain cash drawer within established levels and ensure accurate balancing Follow all credit union policies, procedures, and requirements in addition to all applicable state and federal laws and regulations Assist members with loan questions and the loan application process Answer phone calls promptly and professionally, using a warm hand-over when transferring phone calls Lead by example by consciously choosing how your actions impact others Mentor, encourage, and coach others to foster a supportive work environment Exemplify the credit union's core values, service promise, and World Standard service Maintain an up to date and comprehensive knowledge of the credit union's products and services Support the credit union's focus on sales and world standard service Build relationships with members to identify their financial needs Create and promote a positive professional image of one's self and the credit union Promote and maintain a confidential environment to protect member and credit union information Adhere to Arbor Financial Credit Union's attendance policy Arrive to work and meetings on time Complete assignments in a timely manner Perform all other duties as assigned Requirements Education and Experience: High school diploma, or equivalent, required; college degree preferred Cash handling experience Financial services industry experience Service/sales experience desired Skills, Abilities, and other Requirements: Strong computer and application skills Necessary verbal and written communication and grammar skills Ability to be bonded required Ability to successfully organize, prioritize, and manage multiple responsibilities Ability to keep up with a busy work flow Ability to sit/stand for long periods of time Ability to perform repetitive tasks Occasional travel to offsite locations may be required Team player with a positive attitude and flexibility Professional demeanor and personal accountability

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

Part-time Description This part-time position offers up to 29 hours per week and is an exciting opportunity to make a meaningful impact on the financial well-being of our members. As a Personal Advisor, you will process financial transactions, provide expert product recommendations, and resolve account inquiries. Your role will center on guiding members through our wide range of financial services, empowering them to achieve their goals. You'll represent the Credit Union with professionalism, helping to build lasting member relationships Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES: ATTENDANCE: Punctuality and consistent presence are essential to ensuring members receive timely service. Physical presence on site is required. PROFESSIONALISM: Be the welcoming face of our Credit Union. Always project a friendly, professional demeanor to members, coworkers, board members, and visitors. MEMBER SERVICE: Efficiently handles a variety of member service transactions (in-person, inbound, outbound and online), including deposits, withdrawals, account maintenance, and cross offers. Proactively assist members with questions and challenges related to loan services, fraud protection, wire transfers, card services, and more. Proficiently and effectively process a variety of basic or common member service transactions, via phone, digitally, or in person. O SALES AND SERVICE: BUILD RELATIONSHIPS & CROSS-OFFER: Develop strong, meaningful relationships with members by understanding their financial needs. Actively cross-sell products and services that align with their goals. Help members make informed decisions about savings accounts, loans, credit union products, and other financial services. ADVISE MEMBERS: Serve as an advisor, providing guidance on how members can best use our services-such as online banking, mobile app. Advising ideal options regarding consumer lending needs, mortgage needs or investment options along with certificates of deposit, checking accounts, money market accounts, debit cards and other OMNI products or services-to achieve financial success. Take the time to explain terms, interest rates, account benefits, and product features to ensure members feel confident in their financial decisions. APPLICATION ASSISTANCE & DATA VERIFICATION: Assist members with product and service applications, explaining the process, verifying necessary documentation, and making sure everything is accurate. CASH HANDLING: Maintain and balance cash drawers, ensuring accuracy and security in all transactions. Safeguard cash and negotiable instruments according to established procedures. COMPLIANCE & CONFIDENTIALITY: Follow all policies and regulations, including but not limited to, Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Maintain confidentiality and safeguard member data and credit union information. OFFICE DUTIES: Assist with general administrative tasks, such as filing, data input, answering phones, and other routine office activities, ensuring smooth operations. TRAINING & MENTORSHIP: Assist in training new employees as necessary and stay up to date with ongoing training to ensure service excellence. Completes new hire training and training with mentor, digital channel and phone training, completes training to learn credit union products and services. Additional training may be offered. TEAM COLLABORATION: Work cooperatively with colleagues to support team goals and maintain a positive work environment. OTHER DUTIES: Perform additional duties as assigned by managers or supervisors. SUPERVISORY RESPONSIBILITIES: None PERFORMANCE STANDARDS: KNOWLEDGE: Demonstrate a thorough understanding of Credit Union products and services, with the ability to assist members in maximizing the value of these offerings. MEMBER FOCUS: Show a cooperative, positive attitude toward members and Credit Union employees always. PROFESSIONALISM: Maintain a professional appearance and demeanor that reflects the Credit Union's values and guidelines. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High school diploma or G.E.D. required. 1-3 years of experience in customer service or retail sales environment preferred. LANGUAGE SKILLS: Ability to read and interpret business documents, professional journals, and governmental regulations. Capable of writing/understanding business correspondence and procedure manuals. Confident in presenting information to managers, employees, and members. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide. REASONING ABILITY: Strong judgment, problem-solving, and decision-making skills. Ability to use creativity and negotiation skills, especially when resolving complex member inquiries. CERTIFICATES, LICENSE, REGISTRATIONS: Must be bondable and maintain bondability throughout employment. TECHNOLOGY SKILLS: Personal computer applications knowledge and skills to include Microsoft Office. Proficient in Microsoft Office and capable of learning new technology quickly. Comfortable typing and using computer applications for member service and sales purposes. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This role requires frequent sitting, standing, walking, talking, and listening, and lifting of up to 20 pounds. Vision abilities required include close and distance vision and adjusting focus. Reasonable accommodations may be made to enable individuals with disabilities. WORK ENVIRONMENT: This role operates in a climate-controlled office, with occasional noise from multiple member transactions. While the noise level is moderate, the atmosphere remains professional and team oriented. Due to the nature of our business, there is a risk of exposure to potentially hazardous conditions. MENTAL DEMANDS: To perform this job successfully, the individual must stay alert to member needs, be resourceful in offering solutions, and maintain a focus on building positive relationships. The ability to multi-task, negotiate, and stay organized is key to success. In certain circumstances, problem resolution may require considerable diplomacy while dealing with difficult people. NOTE: Job descriptions are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.

We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

JobID: 210572989 JobSchedule: Part time JobShift: : We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities * Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings * Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements * Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want * Assists clients and the branch team by helping with new account openings when needed * Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills * 6+ months of customer service experience * High school diploma or GED equivalent Preferred qualifications, capabilities, and skills * Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures * Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills * Strong desire and ability to influence, educate, and connect customers to technology * Cash handling experience