Azur Global Jobs

- 165 Jobs
  • Application Support Specialist

    Collabera 4.5company rating

    Remote or Itasca, IL Job

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Accertify, a wholly owned subsidiary of American Express, is a leader in providing software, tools and strategies for preventing online fraud and mitigating enterprise-wide risks. • Accertify is looking for an Application Support Specialist to join our team to assist our customers and manage their exposure to online credit card fraud. • Accertify provides eCommerce merchants with the industry's first end-to-end platform for combating fraud. • Our application, called Interceptas, is built on a workbench platform that integrates all the features, tools and services a merchant needs to effectively and efficiently combat online credit card fraud. Responsibilities: • Support Specialists are responsible for technical support of current clients as well as the successful deployment of the various components of Accertify's Interceptas fraud prevention platform. • Provide technical support for clients such as troubleshooting client issues connecting to our systems. • Monitor for system alerts. Contact clients when interruptions in their data feed are impacted. • Develop and deploy fraud transaction screening rules and methodologies • Configure Fraud Analyst user interface to Customer specifications • Support existing and new clients regarding Interceptas system usage • Develop additional tactics and other procedures to diminish Customers' risk • Work closely with Customers to identify new features and functionality for Interceptas • Work closely with Accertify Subject Matter Experts to evaluate and identify emerging technologies / fraud trends and adapt new approaches and features as needed • Develop strong relationship with Customers to deliver exceptional service and ensure that expectations are exceeded • Act as a liaison between new and existing Customers and internal departments including Support, Operations, and Development teams. • Manage and perform project implementation tasks such implementing new processes. • Examples include implementing a new line of business, implementing third party API services and product enhancements. • Job may require minimal travel • Schedule: Monday, Tuesday, Wednesday, Saturday, Sunday 2 pm - 11pm CDT. Saturday and Sunday will be work from home, the weekdays will be in the office. Qualifications Qualifications: • This is a high visibility role and requires excellent communication skills as well as a dynamic and energetic approach to problem solving in order to further a best in class customer experience. Specific qualifications include: • Bachelor's Degree and/or 3+ years experience of application support experience required, preferably supporting software as a service (SaaS) • Prior experience working directly with customers • Experience troubleshooting an application • Technical Skills around data manipulation • Knowledge of SQL or XML is a plus • Excellent written and verbal communication skills • Experience with online credit card fraud prevention a plus. Additional Information HM is available to interview ASAP. If you are interested with the Opportunity please reach me ************
    $78k-111k yearly est. 60d+ ago
  • Copywriter - Digital (Freelance)

    Collabera 4.5company rating

    Remote or New York, NY Job

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Write compelling and grammatically correct copy as well as effective headlines, taglines, and calls to action for core AmericanExpress.com journeys. • Transform ideas, business opportunities, research and creative vision into clear, concise, usable copy • Review copy to ensure adherence to strategic focus, brand guidelines and tone • Navigate a changing landscape while adjusting and revising copy until approved • Work in collaboration with key project team members, including product owners, tech leads, developers, strategy, PM, and visual design • Effectively act on partner feedback, user testing results and learnings to iterate on work • Present work to partners, team members, and internal clients of all levels Qualifications • 3+ years digital copywriting experience • Strong concepting and writing skills with a comprehensive knowledge of the digital landscape • Expertise in writing across a wide variety of digital mediums • Able to tackle day-to-day copy needs with minimal supervision • Demonstrates a strong work ethic and a can-do attitude • Is detail oriented with a strong ability to research and problem solve • Polished client presentation skills, demonstrating a clear vision of how the work addresses problems and objectives • Strong writing portfolio showing breadth of work Additional Information To Set up Interview please contact: Vishwas Jaggi ************
    $77k-121k yearly est. 60d+ ago
  • Lead Business Analyst

    Prosum 4.4company rating

    Remote Job

    Pay Range: $70/hour to $111/hour Be a part of an organization that is modernizing and transforming its IT platforms and business processes. The Lead BA will lead business process design efforts across the Oracle modules and edge systems. The lead BA will be participating in the Next Gen Finance program of our client. Responsibilities: Reporting into the Vice President of Next Gen Finance the Lead Business Analyst – Corporate is responsible to: Assist in creating and running the cutover plan. Assist with testing Oracle Financial Modules along with the edge systems. Validate the business process. Assist with validating data and cleansing data. This position plays a key role in validating financial data from legacy applications into modern applications such as Oracle Fusion. This role will also assist with validating requirements, and needs of the business users. Responsibilities include: Data Validation Requirement validation Test scenario formation and execution Understanding and performing business processes in multiple application technologies Ensure requirement specification is aligned with industry standards and best practices Project management using established PMO processes and documentation Facilitation of Testing, Assisting with Coordination of the Production Cutover Process, Postproduction Support turnover, and business interaction to ensure a smooth production transition Leading project teams through the project management process, adhering to standards, processes, and documentation put forth by a PMO Proven knowledge of Finance business processes in a large corporate finance global environment, as it relates to the Oracle Financials, and Financial Analysis and Consolidation/Planning systems, with an emphasis on Oracle Financials as well as thorough awareness of trends and developments of emerging technologies, evaluating all for appropriateness and benefit to organization. Partner with the business process owners to obtain and maintain an in-depth knowledge of business processes with attention to opportunities for improvement and challenging the status quo – both via process re-engineering and from automation through technology. Work to identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; and take action that is consistent with available facts, constraints, and probable consequences during business requirement gathering stage of a project/initiative. Develop “as is” – “to be” process flows. Coordinate Organization Change Management in alignment with the “to be” state. Develop and sustain productive customer relationships. Lead User Acceptance testing to ensure that the system addresses business needs from the user’s point of view. Manage multiple projects to coordinate all aspects of implementation and delivery of tasks necessary for successful project execution. Evaluate timing of software version upgrades and facilitate migrations. Partner with GTO Client Services, Architecture teams to ensure timely and effective break/fix and add/change services. Requirements for the Role: Bachelor’s degree in Business Administration, Accounting or related field. Minimum 5+ years of experience in a finance role. Functional knowledge of Oracle Financials modules (version R12 or fusion), with some knowledge of Financial Analysis, Financial Consolidation, and other Financial Reporting Systems. Experience with Project Management techniques leading small to medium size projects. Consulting and analytical skills. Ability to identify finance business process improvement opportunities as it relates to industry best practices and software package out of the box functionality utilization. Ability to analyze risks, mitigate liabilities and negotiate solutions. Ability to facilitate business requirements sessions with many users and produce pertinent business project documents and business process modeling documentation, including business requirements documents, with an emphasis on the Finance business areas. Strong communication skills – both verbal and written. Ability to conduct user acceptance testing, test scenario formation and communicate the results to the IT resources to drive for resolution or improvement. Knowledge of basic Finance and accounting principles to support key business stakeholders Business analysis experience within manufacturing, consumer goods, fashion and/or entertainment industries.
    $70-111 hourly 18d ago
  • Community Relations Manager

    Collabera 4.5company rating

    Dublin, OH Job

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description * Responsible for review and processing grant applications, communicating with grantees; * Orchestrating approval and signatures for agreements and processing payment. * Manage event sponsorship details including creation of ads, communication with employees and community partners to assure appropriate participation, attending some events. * Assist with planning for and follow up from the retail business conference. * Support employees and community partners who request corporate charitable contributions. Qualifications * Attention to detail; accuracy; * Able to manage multiple priorities; * Proficient in Word, Excel, PowerPoint and possibly QuickBooks; * Excellent written and verbal communication skills with multiple audiences; * Team player Additional Information To know more about this opportunity or to schedule an interview, Please Contact: Sagar Rathore ****************************** ************
    $70k-96k yearly est. Easy Apply 26d ago
  • Billing Specialist

    Collabera 4.5company rating

    Dublin, OH Job

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Job Description Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback's, processing vendor invoices, developing and negotiating customer and group purchasing contracts Qualifications EXPERIENCE: 2-4 Years Root cause identification Significant Microsoft Excel Skills Communication (will communicate with external suppliers) Chargeback or rebate experience a plus Additional Information Please revert if you are available in the job market; apply to the position & Call me on ************ or send me your application on ******************************.
    $67k-92k yearly est. Easy Apply 26d ago
  • Territory Account Executive

    Red Hat 4.6company rating

    Remote Job

    Come drive new business across the Red Hat portfolio with our St. Louis-based customers! The Red Hat Central US team is looking for an Account Executive to join us in the St. Louis metro area. In this role, you will be assigned specific accounts based in the area and work to gain a better understanding of their needs, business, and challenges. You will collaborate with customers and teammates to discover new opportunities, use past solutions as blueprints for future success, and build relationships to guide technical and business decision making. This is a great opportunity to bring Red Hat's broad and growing portfolio of hybrid cloud application platforms, AI, next generation virtualization, and automation solutions to the Denver market. We'll need you to have experience selling enterprise-class business technology solutions to large enterprises, managing long-term strategic customer relationships, and leading teams of peers in the pursuit of both. What you will do: Sell the complete Red Hat portfolio of solutions within assigned enterprise accounts while achieving sales goals Promote the Red Hat value proposition to prospective customers within a highly competitive market Manage complex enterprise technology sales cycles from prospecting to closing Maintain and develop new relationships within your assigned accounts Provide leadership to an extended team of product specialists, technologists and professional services managers Excel and over achieve quota within a fast-paced organization What you will bring: 5+ years of sales experience in the enterprise technology space Experience selling in direct and partner/channel models Excellent knowledge of and passion for enterprise-class business technology Ability to call vertically and horizontally into your accounts Proven ability to successfully work with application development, enterprise architecture, operations, leadership (C-Suite), and lines of business teams and stakeholders within an account Demonstrated market knowledge and superior understanding of the competitive landscape Proven history of exceptional quota attainment and ability to close business within time constraints The salary range for this position is $216,990.00 - $358,000.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Diversity, Equity & Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $80k-121k yearly est. 4d ago
  • Circuit Designer

    Collabera 4.5company rating

    Remote or Denver, CO Job

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Role & Responsibilities • Remote configuration of TIRKS database (Layer 1 physical connection/design work) using TIRKS front end to design/provision/create end-customer fiber-based data circuits to ASR9Ks • Position will also be trained in a database that has been recently installed into the customer. This data base will be the front end to the TIRKS database and some other customer specific SQL based databases. • Work can be done remotely after training, part of a larger TIRKS design team with 15+ people • Initial travel to Denver Colorado, for orientation, project overview, and initial training apart from that its an remote work. Qualifications Minimum Qualifications • LIMS and TIRKS SME for provisioning/designing fiber based data circuits (Layer 2 and Layer 3 configuration) • (Telecordia database for managing network data circuits - 10G, 1G, 100G, OC12/OC48/DS3/T1 etc.) Additional Information To schedule your interview or for more details , Please send your resume to **************************** contact : Ankur Doshi 973 - 852 -1394
    $80k-105k yearly est. Easy Apply 60d+ ago
  • Legal Editor - Business Transactions

    Collabera 4.5company rating

    Remote or Tampa, FL Job

    div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pEstablished in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing amp; IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing amp; Solutions) Permanent Placement Services and Vendor Management Programs. /ppspan Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. /span/p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"pWORK FROM HOME PROJECT/pp Position Details:/pp Title: Legal Editor - Business Transactions/pp Location: Work from home/pp Duration: 4 months (may extend)/ppbr//pp Manager's Note:/pp• The manager is looking for a person who has recent extensive experience on Business Transactions, Corporate Governance and Mamp;A. /pp• Active Bar License - State of New Jersey / Florida / Illinois/ppbr//pp Responsibilities:/pp• Our client is looking for temporary Mamp;A specialist contractors to work on resources for our online services. /pp• The specialist contractor will review Practical Law resources related to mergers and acquisitions to provide guidance on organizing those resources in a way that would be helpful to practitioners. /ppbr//pp Requirements: /pp• At least five years experience working on Mamp;A transactions in a large law firm or eight years' recent experience working on Mamp;A transactions in a small or medium law firm. /pp• Enthusiasm and ambition, with a desire to improve the efficiency of legal services. /ppbr//ppbr//p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pbi If you are interested, please feel free to contact me at:/i/b/ppb/b/ppb Monil Narayan/b/ppb************br/br//b/pp/pp/pp/pp/p/div/section/div
    $51k-78k yearly est. 60d+ ago
  • Temp to Perm - Remote Opportunity - Regulatory Affairs Manager

    Collabera 4.5company rating

    Remote or Mansfield, MA Job

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Required: (Remote Opportunity - Temp to Perm) • The Regulatory Affairs Manager ensures compliance to FDA and other applicable regulations. • In this role, you will lead the preparation, analysis, and submissions dossiers to various governing agencies in supporting business growth. • The RA Manager supports compliance with applicable regulations including ISO, local, state, and/or federal requirements. • Preparing international regulatory submissions and FDA submissions which may include device 510(k), IDEs, PMAs) and serving as regulatory representative on selected project teams; developing departmental SOPs/policies regarding regulatory matters. Key responsibilities: • Lead Regulatory Associates or Specialists in addition to work as an individual contributor • Prepare, review and file FDA premarket submission to ensure devices are commercially available in the U.S.: pre-IDEs, IDEs, 510(k)s, PMAs and PMA Supplements. (Will also be involved in EU submissions) • Represent RA as core team member to drive innovation on Tech. Dev. Projects and follow through to market release. • Develop Regulatory Strategies for new or modified products and prepare project plans & budgets. • Monitor and provide management with impact of changes in the Regulatory environment. • Communicate with regulatory agencies on administrative and routine matters in addition to pre-clinical, pre-submission, and submission discussions under the direction of management. • Document, consolidate and maintain oral and written communication with FDA, notified bodies, and clinical investigators. • Support Design Control process. • Prepare Rational to file documentation for modifications to devices when appropriate. • Participate in FDA & other notified body Inspections. • Author and/or review regulatory procedures and update as necessary. • Review change control documents and ascertain Regulatory impact for external and internal documents. • Assist in development/maintenance of regulatory files, records and reporting systems of systematic retrieval of information. • Review promotional material and labeling for regulatory compliance. Qualifications Required qualifications:(Remote Opportunity) • Bachelor's degree required. Scientific or engineering field preferred. • 5+ years of medical device regulatory affairs experience. • Must have authored 510(k) submissions • Must have knowledge of U.S. FDA regulations and standards • 3+ years of experience interacting with FDA and/or other regulatory agencies • Experience with devices containing software is strongly preferred. • Must work well in team environments • Must demonstrate leadership skills in team setting. • Proven analytical abilities • Solid understanding of manufacturing and change control, and an awareness of regulatory trends Additional Information To know more on this position or to schedule an interview, please contact; Ujjwal Mane ************ ujjwal.mane[@]collabera.com
    $111k-151k yearly est. 26d ago
  • Strategic Account Executive (Federal Systems Integrator)

    Red Hat 4.6company rating

    Remote Job

    The Red Hat Sales team is looking for a Strategic Account Executive to join us preferably in the Denver, Orlando or Dallas areas. In this role you'll develop and maintain relationships at all levels within one large Federal Systems Integrator, understand their needs, earn their trust and demonstrate how Red hat's solutions, products and technologies will solve their challenges and deliver business value. You will work closely with Red Hat's internal and external partners to develop compelling value propositions and solutions to meet the client's needs. You will ensure customer satisfaction and manage booking/sales numbers. We're passionate about success. If this role is right for you, then your achievements will mean that your career is flourishing and our clients are thriving. To help ensure this win-win outcome, a ‘day-in-the life' of this role may include, but not be limited to: What you'll do: Sell the complete Red Hat portfolio of solutions within the assigned account across all business areas/divisions and at all levels of the organization. Managing a dedicated client and defining, confirming, and communicating the differentiated value of Red Hat's technology at both the technical and business level. Manage complex software sales cycle/process from prospecting to closing, maintaining sustainable revenue growth across technologies/BUs and ensuring delivery against KPIs Promote Red Hat's value proposition to prospective customers within a highly competitive market; develop new business and expand existing ones. Using your solution-selling expertise you'll be identifying and engaging decision makers and influencers, qualifying business opportunities, and responding to clients' needs to create strategic, long-term partnerships. Understand and effectively articulate the customer's business, the problem they are trying to solve, the objectives they are trying to reach, their unique ecosystem, constraints and technical requirements, the broader industry challenges; and accordingly create compelling solutions/value propositions in collaboration with internal overlay support teams and external ecosystem partners. Work collaboratively with the broader Red Hat Sales ecosystem: Red Hat account solutions architects and overlay structures, business units/engineering/CTO office, marketing, finance, legal etc. to develop the right solution for the client, to build sales campaigns and incremental pipeline. Create and maintain strategic account plans/business plans in collaboration with cross-functional team members and deliver on those. Accurately manage pipeline, forecast, MEDDPICC, Value Based selling (developing business cases, ROI, payback models etc.), account reviews, deal reviews, close plans and close sales in accordance with company goals, processes and systems. What you'll bring: 10+ years of experience as the primary owner/leader of the account (not in an overlay support role), selling complex software solutions to Federal Systems Integrators with multiple decision-makers and influencers. Understanding of the technical market, landscape, partners, solutions, architectures. Understanding of the complex decision making process in Federal Systems Integrators. Ability to articulate complex value propositions, business cases and comprehensive technological strategies tailored to a wide range of decision-makers within an organization, including technical/engineering, business, and C-level audiences Candidates for consideration will bring a proven track record of exceeding sales quota, and territory/account development and will have experience as the primary contact for clients for all sales and related issues. Excellent communication and technical skills to develop relationships at engineering, commercial, and executive levels throughout customer organizations. Excellent analytical and problem solving skills. Bachelor degree in Engineering or Business. MBA is strongly preferred. The salary range for this position is $242,920.00 - $400,980.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Diversity, Equity & Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $107k-146k yearly est. 4d ago
  • Principal Data Scientist, Go-To-Market Strategy & Incentives

    Red Hat 4.6company rating

    Remote Job

    The Red Hat Global Sales Go-To-Market Strategy & Incentives team is looking for an experienced Senior Principal Data Scientist to join our team. In this role you will apply your advanced analytic and data science skills to deliver insights that support go-to-market strategy development, which in turn positively impacts Red Hat's revenue generating programs and projects. You will use data to drive growth, enable high quality and more precise business decisions. This is to enable high quality data to manage the Sales Cadence, and end-to-end Quota Process Transformation, including seller profile, sales roles & measurements module. You will leverage your mathematical and statistical expertise, along with your natural curiosity and creativity, to mine and interpret data to address questions, connect the dots and uncover hidden opportunities to realize the data's full potential, slicing and dicing it to create new visions for the business. You must be bright and motivated with a balance of technical skills, business savvy, and strong interpersonal and communication skills to help build the next generation of data-driven action and decision making. What you will do: Designs and develops enterprise-class, advanced analytics models to understand and solve complex GTM business problems such as segmentation, quota modeling, resource deployment model creation and Cost of Sales/Sales Productivity. Identifies relevant data sources and sets to mine for customer/business opportunities, collecting large structured and unstructured datasets and variables. Leads the design, execution and interpretation of data/analytic studies, including algorithm development, sample size calculations, statistical method selection, model development/tuning, etc. Transform & improve data quality for all dimensions of Sales management & planning. Create data architecture aligned to the business requirements for Sales Management Curate data fit for purpose for end-to-end Incentives process, including target planning, quotas, development & territory structures Transform the end-to-end process for Quotas from client segmentation to target setting models for Quotas, Territory & Quota deployment at scale Develops processes utilized to perform data and error analysis to improve data modeling; ensures data is clean and validated for uniformity and accuracy to support consistent, meaningful reporting Analyzes data for trends and patterns and interpret data with clear objectives in mind. Collaboratively develops predictive and advanced intelligence to empower and optimize customer engagements at scale. Works closely with key leaders/teams across Sales, Finance, Operations, Marketing and IT, to understand business needs, empower business stakeholders to execute. Translates complex analytical and technical concepts to business stakeholders and executive leadership to enable understanding and guide informed business decision making. Serves as a lead, overseeing the work of other Data Analysts on the team, serving as a SME across different functional aspects of the work this team undertakes. Leverage judgment and interpretative understanding of the data to help resolve critical issues that will have an impact on the long term success of the business. Apply learnings from the data, alongside proven theories and concepts, to advise Red Hat executives on proposed strategies and strategy adjustments What you will bring: 15+ years experience manipulating data sets and building statistical models. Experience working in or directly with Sales teams in a software/technology company. Advanced experience in pattern recognition and predictive modeling. Familiarity with business value and use cases of data science concepts such as artificial intelligence and machine learning. Knowledge of advanced statistical techniques and concepts (regression, simulation, scenario analysis, clustering, decision trees, properties of distributions, statistical tests and proper usage, etc.) and experience with applications. Ability to take initiative, manage multiple projects and problem solve in ambiguous situations. Excellent written and verbal communication skills, for use in information gathering, presenting findings and coordinating across teams. A drive to learn and master new technologies and techniques. Motivated with a solid sense of accountability. Experience with SQL and programming languages (e.g., Java/Python, SAS, R) Experience with relational database systems like SQL Server, Amazon Redshift, Oracle, Big Query, etc. Bachelor's degree (or equivalent) in statistics, mathematics, computer science, data science or a quantitative related field; Master's degree strongly preferred. The following are a plus: Experience using Tableau and Google productivity suite (e.g., Docs, Sheets, Slides). Experience with Salesforce.com (SFDC) and reporting in SFDC The salary range for this position is $131,420.00 - $216,870.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Diversity, Equity & Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $131.4k-216.9k yearly 3h ago
  • Technical Account Manager - OpenShift Container Platform

    Red Hat 4.6company rating

    Remote Job

    About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the Southeastern U.S. In this role, you will work with a small set of enterprise customers to provide direct technical and architectural guidance for the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just “break-fix” solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers. You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer's expectations and communications through resolution of such incidents. You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll work closely with our engineering, research and development, product management, and technical support teams to debug, test, and resolve issues. The ideal TAM is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently. What You Will Do • Support enterprise customers in implementing automated and containerized cloud application platform solutions • Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms • Develop relationships with key business and IT stakeholders and become an expert on a customer's implementation by understanding their top business goals and priorities • Perform technical reviews and share knowledge to proactively identify and prevent issues • Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat • Collaborate with the engineering, research and development, product management, and technical support teams • Create customer engagement plans and keep the documentation on the customer's environment updated • Create documentation regarding customer issues and technical details on how to resolve them • Manage and grow customer relationships by delivering attentive, relationship-based support • Build trust with customers and serve as their advocate within Red Hat • Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies. • Provide advice and guidance to customers about their current and future Red Hat products • Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams • Complete analysis and present periodic reviews of operational performance to customer leadership • Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success • Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases • Travel occasionally to visit regional customers What You Will Bring • 5+ years of experience working in a support, development, engineering, IT, or a quality assurance organization • Administration experience with Platform-as-a-Service (PaaS) cloud solutions like Red Hat OpenShift Container Platform • Expertise in enterprise cloud solutions like Platform-as-a-Service (PaaS), containers, Kubernetes, cloud management, and IT automation • Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support • Competent comprehension of enterprise architecture and strategic business drivers • Ability to manage multiple issues and projects with shifting priorities and timelines • Outstanding written and verbal communication skills and ability to convey complex information to customers clearly and concisely in English • Ability to travel for customer visits and events within the region • Residence within the Southeastern United States • Bachelor's degree or an equivalent in a technology-related discipline, ideally computer science or engineering is a plus • Experience working in DevOps environments preferred • Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts a plus • Familiarity with source code management tools like Git or SVN preferred • Red Hat Certified Engineer (RHCE) a plus #LI-REMOTE #LI-AL2 The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Diversity, Equity & Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $94.6k-151.2k yearly 3h ago
  • Revenue Cycle Analyst, Sr.

    Prosum 4.4company rating

    Remote Job

    Salary Range: $110-126 k (exempt) The Revenue Cycle Applications Analyst, Senior will work with external vendors, system owners, community partners, contractors, and our client's leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to Soarian, PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems Using data processing. In addition, the Revenue Cycle Applications Analyst, Senior acts as an application administrator by ensuring data integrity, maintaining system security, extracting, analyzing and transforming data, facilitating user/vendor communication, and managing software upgrades, implementations and/or conversions. The Rev Cycle Application Analyst Senior also understands the functional workflow and processes of the Departments (s)he supports and maintains system functionality and design in support of workflow efficiency and user/department productivity. The Revenue Cycle Applications Analyst, Senior will also balance their time primarily between direct customer service and project related activities. They will also analyze, plan, design, create and maintain intermediate to advance level reports the company's various technologies including but not limited to IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query/Reports. The Rev Cycle Application Analyst Senior will work independently on complex system activities as well as project management activities. Minimum Education/Experience: Bachelor’s degree or 9 years of relevant experience if no bachelor’s degree Minimum 5 years relevant revenue cycle experience Senior level Soarian and HL7 interface troubleshooting experience required Good organization skills with ability to prioritize multiple activities in a rapidly changing environment. Familiarity and experience 3M, PBAR, MedSeries4, Change Healthcare, nThrive, Patient Keeper experience, and/or Revenue Cycle experience (Scheduling, Registration, HIM coding & abstracting, Patient Accounting and Billing) a plus. Accountabilities: Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS. Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Leads small/medium projects and facilitate team and cross-functional meetings; uses planning skills to manage and complete work efforts on time and on budget for projects. Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions to department leaders. Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as a subject matter expert for department functions in relationship to implementing and managing responsible systems. Searches for and identifies alternative and/or innovative solutions to technical problems. Technical Skills and Industry Knowledge: Assist and participate in with system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies. Reports & Analytics: Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required. Training: Trains new/current staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments. Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned.
    $110k-126k yearly 60d+ ago
  • Director, Accreditation and State Authorization

    Nu Technology 4.0company rating

    Remote Job

    Compensation Range: Annual Salary: $89,520.00 - $120,850.00 The Director, Accreditation and State Authorization manages accreditation and state authorization activities for National University. Provides regular strategic and financial analysis on the impact of curricular changes as part of the institution's governance processes. Develops, maintains, and communicates cross-functional tracking for all regulatory submissions that result from curricular change. Oversees the creation and submission of accreditation and state authorization materials for institutional and curricular change. Manages annual reporting for institutional and state compliance. Oversees Senior Compliance Specialist, Accreditation and Compliance Coordinators, and temporary surge staffing as needed to support large institutional initiatives. Essential Functions: Accreditation and State Authorization Provides guidance in the development of external accreditation and state authorization and compliance documents, mock visits, and site visits for the University. Researches and evaluates state regulatory compliance requirements and makes informed recommendations to university administration, deans, and faculty. Recommends policies, procedures, and systems that align with state regulatory agencies. Drives project management, work-flow monitoring, and tracking of the institution's accreditation and state regulatory initiatives across the university. Collaborates with deans, curriculum and assessment directors, faculty and other institutional personnel to prepare for accreditation and state regulatory activities. Advises deans, curriculum and assessment directors, and faculty on external standards. Collaborates with curriculum and assessment directors, faculty and other content and data subject matter experts to draft accreditation/state regulatory authorization report narratives. Edits proposals, reports, and other accreditation documents. In collaboration with the program point of contact, creates substantive change and structural change documents along with the supporting evidence. Responsible for WSCUC Annual Report, new program screening and reporting to accrediting bodies and state regulatory agencies, and program modification reporting to accrediting bodies and state regulatory agencies. Provides expertise to programs seeking professional accreditation. Researches and collaborates with others in the development of internal policies and procedures based on external regional and programmatic accreditation standards. Provides recommendations for changes and improvements to existing procedures. Maintains current knowledge of accreditation and state regulatory compliance requirements. Equity Lens Serves as a key leader in the vigilant use of an equity lens and data disaggregation by gender, race and ethnicity, and other demographic characteristics to interrogate equity gaps evident in accreditation analyses and reporting. Technology Solutions Works closely with all operational departments and faculty to ensure the efficient application of existing technology and recommends potential new technological solutions to streamline and improve efficiency and effectiveness of accreditation and state regulatory approval processes. Policy and Planning Collaborates with Office of the Provost, deans, councils, and faculty, to provide oversight for development and educational integrity of all undergraduate and graduate programming to ensure compliance with external regulations. Participates in strategic and long-range educational planning for the University that supports the mission set by the President and Provost. Governance and Committees At the request of the President, Chief of Staff, or Provost, serves on committees for university change and improvement initiatives, school/program level steering committees and additional committees as needed. Supervision Supervises Senior Compliance Specialist, Accreditation and Compliance Coordinators, and temporary surge staffing as needed to support large institutional initiatives. Reviews, approves, and conducts performance appraisals. Directs and participates in the selection, training, coaching, development and corrective action for staff. Assume all other reasonable professional duties and responsibilities as assigned by the AVP, Accreditation, Curriculum, and State Authorization. Other duties as assigned. Supervisory Responsibilities: Supervises two exempt-level professional staff and temporary surge staffing as needed. Supervisor duties to include: Screens applications, interviews candidates, and recommends individuals for hiring. Trains and assigns work to new and continuing employees. Delegates tasks and provides effective direction to team members to produce substantial business results. Independently conducts frequent performance feedback weekly, quarterly and annually, to include annual performance evaluations. Makes recommendations for salary increases, merit increases and reclassifications. In conjunction with HR, determines corrective action as needed for direct reports. Requirements: Education & Experience: Master's degree in education, public administration, business, leadership or other related field required. Juris Doctor strongly preferred. Minimum of ten (10) to fifteen(15) years of related professional experience, including project management, higher learning accreditation, and education state regulatory compliance, required. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. All skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills: Demonstrated, direct experience managing state regulatory compliance processes in education, including development of reports. Demonstrated success developing and managing cross-functional tracking for large scale projects. Demonstrated knowledge of experience with report writing that supports informed, data-driven decision-making and recommendations. Requires strong research and analytical skills to evaluate issues and educational practices, develop solutions, and provide leadership in addressing complex and sensitive problems related to accreditation and state regulatory compliance matters. Excellent written and verbal communication skills to include complex business level English usage. Strong interpersonal skills and the ability to maintain effective working relationships in a diverse community. Outstanding ability to read, interpret and apply complex rules, regulations, policies and procedures. Strong ability to gather information and data effectively present findings and employ principles of quality management and documentation. Ability to interpret and evaluate research and results to develop sound conclusions and recommend new or revised policies or practices. Ability to plan, coordinate, implement, and assign operations and activities of diverse work group to meet schedules and deadlines. Strong experience organizing and prioritizing objectives and managing a high-volume workflow office. Strong organizational, supervisory, analytical and decision-making skills. Knowledge of the goals of shared governance, principles and practices of administrative management. Strong experience planning, supervising, and evaluating the work of others, employee motivation and training. Strong management skills, including a strong leadership background, the ability to manage or adapt to change, make difficult decisions, encourage conflict resolution, and ensure employee and department accountability. Cognitive Agility: The ability to mentally change direction in an efficient and effective manner utilizing keen perception, awareness, reasoning, and judgment. Communication: Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Demonstrates the ability to be consistently open, honest and candid when communicating with others. Collaboration: Supports a collaborative work environment to ensure the best results for the team and company. Ability to reach out and ask for help or seek expertise of others when needed. Location: Remote Travel: Some Travel Required, as needed to support accreditation and state regulatory site visits #LI-NK1 #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.
    $89.5k-120.9k yearly 3d ago
  • Senior Principal Chief Architect

    Red Hat 4.6company rating

    Remote Job

    Chief Architects serve as a senior level architects that can engage in targeted conversations with customers who are representative of their region or industry; in these conversations, a Chief Architect provides a broad view of their technical portfolio and works to identify the business and technology use cases most applicable to their geographic region. Successful candidates will have a strong knowledge of Red Hat's current research and hold an extensive understanding of the competitive landscape, current drivers of customer business growth, and what differentiates Red Hat from key competitors. In addition, Chief Architects should be able to drive our sales toward common best practices, developing and reusing common code and following the best prevailing practices of open-source communities. While a Chief Architect may be engaged in the sales process, their role is primarily focused on building trust and alliance with customers, not on closing sales. CA's will be enabled by the library of portfolio architectures and validated patterns and will be responsible for working with the regional ecosystem of partners as applicable. The Chief Architect will also work with the Account Teams in the region to solicit the feedback that is most relevant to the region and synthesize/prioritize submissions through the Field Feedback Forum. Primary Job Responsibilities Serve as a subject matter expert to the SA/SSA community in respective geography, ensuring that architectural patterns are reused in order to create Sales, Support, and Engineering efficiencies. Understand both how to define an architecture but also how to code as a reusable GitOps Pattern, utilizing tools like Helm or Ansible. Be able to debug code written by other engineers and, when needed, propose improvements (in the form of pull requests). Serve as a key facilitator uniting sellers with Open Source community practices, enabling the sharing of that knowledge inside and outside of our company. Participate in Executive Briefing Centre (EBC) sessions to capture future level requirements and report them in a consistent manner through the Field Feedback Forum. Review of any technical architecture proposals in the region before they are sent by the Solution Architect or SSA to their customers. Understand and articulate the business requirements of customers and partners and what are their drivers for working with Red Hat. Required Skills Experience with cloud-native architecture, microservices, container orchestration, and hybrid cloud platforms Must have deep experience with application networking and security, and a good understanding of concepts and tools such as service mesh, mTLS, container networking interface, SPIFFE/SPIRE Ability to speak, write, and share insights on behalf of Red Hat in a variety of scenarios, including both internal and external audiences (i.e., should be able to serve as a media spokesperson for their geography). Strong ability to define and describe complex domain architecture from a logical, functional, and technical perspective. Implement the deployment of those architecture following a DevOps and GitOps pattern Contribute code/configurations in at least two languages such as Python, Go, Helm, Ansible, Rust, or Bash. Experience Required Strong knowledge of Red Hat's product portfolio from their domain or specialty perspective. Demonstrated success with previous customer implementations; ability to engage and expand product cross-sell with customers over time. Demonstrated capability in reuse of existing patterns (avoiding bespoke solutions for each customer) and a healthy modularization practice which enables reusability. The salary range for this position is $189,600.00 - $312,730.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Diversity, Equity & Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $189.6k-312.7k yearly 4d ago
  • Consulting Services Sales Manager - Western U.S.

    Red Hat 4.6company rating

    Remote Job

    About The Job The Red Hat Consulting Services team is adding a Territory Services Manager in the Western United States. In this role, you will develop, cultivate, and manage relationships within key industry customer accounts. You will oversee the successful sales of critical consulting services projects, learning and technical account management services portfolio and collaborate with the delivery organization to ensure successful delivery of projects under your management from kickoff to closeout in support of future sales. The selling process includes but is not limited to pipeline generation through customer and account team engagement along with determining scope details and pricing alongside account team, services pre-sales, and architect teams. The ongoing sales process also requires leadership and partnership with delivery to monitor project progress and ensure that it conforms to customer expectations and contractual agreements for extensions, x-sell, and upsell. You'll also help identify and qualify new services business opportunities and work with Red Hat's sales organization to formulate account strategies that promote revenue growth. As a Territory Services Manager, you will partner with Red Hat's account sales representatives to guide consulting sales opportunities from qualification to closing while managing all assigned projects and resources while meeting revenue, margin, and booking goals. You'll need to have a good foundation of technical knowledge as well as sales skills and sales process experience to team with the account account executive and, as well as project and scope management expertise to assure delivery team collaboration and to establish the technical and non-technical enablement services needs for the Consulting team in support of ongoing sales. Applicants within the U.S. Pacific or Mountain Time Zones are preferred What You Will Do • Cover a territory consisting of primarily Southern California industry accounts • Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings • Grow your territory and pipeline through the development of internal business partnerships with the field sales team and alliance and partner programs • Design and implement effective, high-impact technical and business solutions for Red Hat's customers with a focus on core Red Hat technologies including OpenShift, Ansible AAP, OpenShift AI, RHEL, and others • Accurately and consistently provide revenue and booking forecasts for your territory; know your book of business day to day and be able to communicate that book of business both with account sales teams and services teams • Manage booking goals across all practices; meet revenue and margin use targets • Ensure successful delivery of all projects in partnership with the delivery team towards ongoing sales opportunities • Coordinate with delivery teams, project teams and customer managers who manage consultants, fostering a culture of collaboration within your team Within 12 months, you will be expected to do the following: • Sell and manage complex, multi-product solutions across core IT and lines of businesses • Grow your revenue base on a quarterly basis to meet targets • Manage escalations without supervision • Assist with negotiating Red Hat's master services agreements and statements of work with the customers and the legal team What You Will Bring • Passionate, persistent, proactive and positive selling experience with proven results • Knowledge of technical or business consulting practices • Experience working with high demand customers with successful results • Experience in project delivery towards more comprehensive and holistic selling • Experience with internal and or external sales • Ability to architect complex solutions using multiple offerings and technologies to deliver requested business value • Experience with proven selling and project methodologies within project teams • Knowledge of key customer needs like application development and cloud solutions creation and delivery • Experience in and willingness to speak with customers daily, engagement with account teams at account exec and management level and to be willing to share successes at public conferences and meetups in support of selling motions #LI-REMOTE #LI-AL2 The salary range for this position is $116,170.00 - $179,980.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Diversity, Equity & Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $116.2k-180k yearly 3h ago
  • Billing Specialist

    Collabera 4.5company rating

    Dublin, OH Job

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Job Description Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback's, processing vendor invoices, developing and negotiating customer and group purchasing contracts Qualifications EXPERIENCE: 2-4 Years Root cause identification Significant Microsoft Excel Skills Communication (will communicate with external suppliers) Chargeback or rebate experience a plus Additional Information Please revert if you are available in the job market; apply to the position & Call me on ************ or send me your application on ******************************.
    $67k-92k yearly est. Easy Apply 60d+ ago
  • Legal Editor - Employment Law

    Collabera 4.5company rating

    Remote or Chicago, IL Job

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description JOB DETAILS: Title: Attorney Editor - Senior Duration: 3 Month (May Extend) Work From Home Note: • Remote Work • 25 to 40 hour in a week. • Active Bar Admission - State of IL Summary: Our client is looking for temporary Labor and Employment State Specialist contractors to work on resources for our online services. Key Responsibilities: • Write, edit, and update state-specific labor and employment resources, including checklists, standard forms and policies, and other state-specific legal content in accordance with Practical Law writing style. Requirements: • At least six years' experience working as a labor and employment lawyer in a law firm or as in-house counsel in the specified jurisdiction, and general expertise in labor and employment law. • Good % of the candidate's recent legal practice has been focused exclusively on employment law. • A good understanding of the needs and priorities of law firm attorneys, in-house counsel and the legal market in general. Additional Information To know more about this position please contact; Monil Narayan ************
    $64k-94k yearly est. 60d+ ago
  • Technical Account Manager - Ansible Automation Platform

    Red Hat 4.6company rating

    Remote Job

    About The Job Red Hat's Technical Account Management team is looking for an enterprise-level engineer with a background in automation-based software deployment and management experience to join us remotely in the U.S. Eastern Time Zone. In this role, you will partner closely with a small set of key enterprise customers to provide architectural guidance and implementation advice for the Red Hat Ansible Automation Platform. Primary responsibilities include acting as a crucial liaison between the customer, the company, and organizations across Red Hat. Much of your focus will be on facilitating communication, coordination, and collaboration across different teams to ensure the successful implementation and optimization of Red Hat's multi-product solutions. This role requires a unique blend of technical expertise, communication skills, and strategic thinking to bridge gaps, align objectives, and drive positive outcomes for all stakeholders involved. What You Will Do • Support enterprise customers implementing Red Hat Ansible Automated Platform solutions • Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams • Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation • Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments • Specialize in Ansible Automation Platform, providing expertise on its implementation and use • Perform technical reviews to proactively identify and prevent issues, sharing knowledge across teams • Gain a comprehensive understanding of the customer's technical infrastructures, environments, hardware, and product usage • Investigate and respond to support requests via various channels, including online, phone, video call, chat, etc. • Provide strategic advice and guidance on current and future Red Hat products and solutions • Manage customer cases, maintaining clear and concise documentation • Collaborate with engineering, R&D, product management, and technical support teams • Create and maintain technical documentation for issue resolution and knowledge sharing • Manage and grow customer relationships through attentive, relationship-based support • Visit customer sites as needed and ensure exceptional service experience What You Will Bring • 5+ years of experience as a software developer, enterprise administrator, or providing technical support in a development environment • Extensive technical knowledge of Red Hat Ansible Automated Platform and similar automation technologies, including Chef, Puppet, SaltStack, etc; broad knowledge of automation practices and principles • Experience with configuration management, application deployment, and infrastructure orchestration technologies • Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support • Outstanding verbal and written communication skills • Ability to convey complex information to customers clearly and concisely • Ability to manage multiple issues and projects • Bachelor's degree in a technology-related discipline is preferred • Experience working in DevOps environments preferred • Software engineering background; experience with RPM-based Linux and Java technologies preferred • Experience with container technologies such as Docker, Podman, and Kubernetes preferred • Experience deploying applications in cloud environments and developing containerized applications preferred • Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred • Familiarity with source code management tools like Git or Apache Subversion (SVN) preferred #LI-AL2 The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Diversity, Equity & Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $94.6k-151.2k yearly 3h ago
  • Application Support Specialist

    Collabera 4.5company rating

    Remote or Itasca, IL Job

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Accertify, a wholly owned subsidiary of American Express, is a leader in providing software, tools and strategies for preventing online fraud and mitigating enterprise-wide risks. • Accertify is looking for an Application Support Specialist to join our team to assist our customers and manage their exposure to online credit card fraud. • Accertify provides eCommerce merchants with the industry's first end-to-end platform for combating fraud. • Our application, called Interceptas, is built on a workbench platform that integrates all the features, tools and services a merchant needs to effectively and efficiently combat online credit card fraud. Responsibilities: • Support Specialists are responsible for technical support of current clients as well as the successful deployment of the various components of Accertify's Interceptas fraud prevention platform. • Provide technical support for clients such as troubleshooting client issues connecting to our systems. • Monitor for system alerts. Contact clients when interruptions in their data feed are impacted. • Develop and deploy fraud transaction screening rules and methodologies • Configure Fraud Analyst user interface to Customer specifications • Support existing and new clients regarding Interceptas system usage • Develop additional tactics and other procedures to diminish Customers' risk • Work closely with Customers to identify new features and functionality for Interceptas • Work closely with Accertify Subject Matter Experts to evaluate and identify emerging technologies / fraud trends and adapt new approaches and features as needed • Develop strong relationship with Customers to deliver exceptional service and ensure that expectations are exceeded • Act as a liaison between new and existing Customers and internal departments including Support, Operations, and Development teams. • Manage and perform project implementation tasks such implementing new processes. • Examples include implementing a new line of business, implementing third party API services and product enhancements. • Job may require minimal travel • Schedule: Monday, Tuesday, Wednesday, Saturday, Sunday 2 pm - 11pm CDT. Saturday and Sunday will be work from home, the weekdays will be in the office. Qualifications Qualifications: • This is a high visibility role and requires excellent communication skills as well as a dynamic and energetic approach to problem solving in order to further a best in class customer experience. Specific qualifications include: • Bachelor's Degree and/or 3+ years experience of application support experience required, preferably supporting software as a service (SaaS) • Prior experience working directly with customers • Experience troubleshooting an application • Technical Skills around data manipulation • Knowledge of SQL or XML is a plus • Excellent written and verbal communication skills • Experience with online credit card fraud prevention a plus. Additional Information HM is available to interview ASAP. If you are interested with the Opportunity please reach me ************
    $78k-111k yearly est. 26d ago

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