Area Supervisor
Assistant Store Manager Job 8 miles from Columbia
Our values start with our people, join a team that values you!
We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
Removes clutter and ensures safe, clear egress to emergency exits.
Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
Represents and supports the Company brand at all times.
Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
Responsible for daily trash removal.
General Merchandising:
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Responsible for receiving merchandise truck when needed.
Processes all merchandise with a sense of urgency.
Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
Responsible for cleanliness and organization of all Stockrooms.
Helps deliver and place merchandise on sales floor when all merchandise is processed.
Responsible for ensuring any back-stock is secured and processed to Company policy.
Responsible for merchandising of department including the back stock.
Responsible for the reduction of loss due to damage.
Ensures compliance to the monthly presentation guidelines in assigned area.
Responsible for floor moves and signing including promotional signing as needed.
Responsible for re-wraps as needed.
Loss Prevention:
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
Ensures Public View Monitor (PVM) system is maintained properly.
Conducts "Code 50" package inspections.
Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations:
Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
Controls Retail Associates' break schedule for backups, lunches and breaks.
Ensures all equipment is working properly.
Maintains proper supplies and recovery for the Front End area.
Ensures go backs are expedited, properly scanned, security tagged and ticketed.
Teaches all Associates the "Scan and Bag" best practice.
Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.
Fitting Rooms:
Responsible for the maintenance and cleanliness of the Fitting Rooms.
Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager:
Ensures Cash pulls and bank deposits are conducted to Company policy.
Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
Other duties as assigned by Store Manager.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Excellent verbal communication skills.
Fluency in English.
Prior Customer Service and supervisory experience preferred.
Familiarity with point-of-sale equipment and applications.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.
SUPERVISORY RESPONSIBILITIES:
Retail Associates
Stockroom Leads (where applicable)
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $16.50 - $17.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.RequiredPreferredJob Industries
Retail
Store Manager
Assistant Store Manager Job 23 miles from Columbia
ROYAL FARMS - STORE MANAGER
About the Company:
Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers-all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment.
About the Role:
This job contributes to Royal Farms success by leading a team of Associates to create and maintain a positive experience for our customers. The Store Leader is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a substantial portion of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.
Duties and Responsibilities:
Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)
Adhere to the execution of established Royal Farms rules, policies, procedures, and systems
Support and follow all safety and loss prevention initiatives
Assemble an effective retail team through recruiting, training, and development
Provides coaching and direction to the store team to take action and to achieve operational goals.
Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.
Develop a strong management team through succession planning using the internal promotion process
Implement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and “just-in-time” replenishment
Monitor and analyze business processes and results to profitably achieve Royal Farms goals
Adhere to company policy for checking in external and internal vendors
Ensure the proper execution of all Royal Farms marketing programs
Connect with the community in which we operate to establish positive relationships
Provide leadership to their retail team members that ensures a pleasant customer service experience
Ensures adherence to applicable wage and hour laws for nonexempt Associates and minors
Conduct meetings with retail team members and encourage on-going open communication, feedback and follow-up
Communicates clearly, concisely and accurately in order to ensure effective store operations
Resolution oriented in all Employee Relations activities
Recognize employees that adhere to the company's standards
Ensure the compliance of Royal Farms' policies, procedures, and systems (people, safety, assets, cash, etc.)
Complete other tasks as assigned
Qualifications:
Have consistently demonstrated strong leadership skills
Possess strong written, verbal, and interpersonal communication skills
Possess strong supervisory and organizational skills
Have at least 2 years' fast food/retail management experience
Have earned a high school diploma or GED
2-year college degree preferred
Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills
Food Safety Certification preferred
Be at least 18 years old
Must be able to travel as required
Must be available to work all shifts, weekends, and holidays based on business needs
As you will be training employees who are required to lift and bend, you should be able to lift, bend, and stand as many as eight hours per day
Be able to lift and carry 50 lbs
Pay Range and Compensation Package:
$58,000 - $78,000/ year
*Based on experience/location
Equal Opportunity Statement:
We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together.
Apply Now at Royal Farms Careers
Resident District Manager
Assistant Store Manager Job 24 miles from Columbia
About Us:
Capital Restaurant Resources is a national hospitality recruiting agency with deep roots in the Washington, DC region. Our clients span the spectrum-from independently owned restaurants to premier hotel groups-representing over 1,000 locations nationwide and encompassing fine dining, upscale, and casual concepts.
Our grassroots, relationship-driven approach has made us a trusted partner in DC's dynamic culinary landscape, which is rapidly gaining recognition as one of the country's top dining destinations. Through our extensive network, we connect top talent with exclusive front- and back-of-house opportunities-both locally and across the country-that you won't find anywhere else
About the opportunity:
We are conducting a nationwide search on behalf of a leading hospitality group to hire an experienced Resident District Manager to oversee a high-volume collegiate dining program located in Washington, DC. This is a multi-unit, unionized environment generating over $32 million in annual revenue, including:
Residential Dining
Retail Food Outlets
Catering & VIP Services
With a targeted July launch, we are looking to onboard the ideal candidate as soon as possible to begin account development and pre-opening operations.
What You'll Do...
As Resident District Manager, you will be the face of operations for a major university partner, leading all facets of hospitality service delivery, financial performance, and team development. You'll be responsible for:
Full P&L ownership and budget management for a $32M account
Direct oversight of residential dining halls, branded retail outlets, and catering operations
Partnering with university stakeholders to align dining services with campus culture and student expectations
Managing in a union environment with a strong focus on labor relations and compliance
Leading, mentoring, and inspiring a large, diverse team across multiple service channels
Driving strategic initiatives around food innovation, sustainability, and guest satisfaction
Ensuring operational excellence, food safety, and service consistency
Who We're Looking For...
Required Qualifications:
5+ years of progressive leadership experience in collegiate dining or high-volume, multi-unit hospitality operations
Proven success leading teams in union environments
Demonstrated financial and operational acumen, including managing multi-million dollar budgets and service contracts
Strong collaborative leadership style with exceptional communication and relationship-building skills
Ability to thrive in fast-paced, high-expectation environments while fostering a culture of inclusion, innovation, and service
Bachelor's degree required; advanced degree a plus
Preferred Experience:
Previous leadership experience within a college or university dining system
Experience opening or transforming large-scale hospitality programs
Compensation & Benefits:
Base Salary: $175,000
Bonus Target: 22% of base salary
Relocation Assistance: Available for qualified candidates
Benefits Package: Comprehensive medical, dental, vision, 401(k), PTO, and more
Why This Role?
This is a career-defining opportunity to lead a flagship account in one of the nation's most vibrant and mission-driven collegiate communities. If you're a hospitality leader who thrives on complexity, collaboration, and making an impact-you'll find your place here.
Apply Today
Capital Restaurant Resources is managing this search exclusively. To express interest or learn more, please submit your résumé or reach out directly.
Capital Restaurant Resources is an Equal Opportunity Vendor to Equal Opportunity Employers. We are committed to supporting inclusive workplaces and diverse leadership across the hospitality industry.
Sales Lead
Assistant Store Manager Job 24 miles from Columbia
STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a Sales Lead at its upcoming Georgetown store location.
STAUD is a ready to wear line offering chic essentials and stand-alone pieces designed and created in downtown LA. STAUD was founded in downtown Los Angeles in 2015 by Sarah Staudinger and George Augusto on a commitment to producing accessible, yet innovative pieces for the contemporary woman.
Our collections are created for those that want beautiful accessibly priced clothes and ready to wear collections that forgo trend for timelessness.
The goal? No nonsense, high style. We want to create a line of modern classics, refined pieces that reflect both an eye toward the future and a nostalgia for old school elegance. Clean, feminine lines, flattering cuts and only the finest materials - our intent is to design sophisticated, attainable clothing and accessories, without ever sacrificing quality or creativity. Instead, each piece is meant to elevate and enhance, pairing perfectly with everything from a pair of sneakers to a treasured dress shoe.
Working closely with a collective of manufacturers, STAUD continues to defy expectation - pushing the boundaries of the bland, to produce designs that are stunning but simple, unique but uncomplicated - and as well priced, as they are well made.
STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, and a matching 401k plan.
Role Overview
The Sales Lead provides exceptional experiences through authentic customer connections and offers expert styling advice. The Sales Lead is responsible for day-to-day tasks associated with leading the sales team and supporting management.
Essential Duties
• Provide exceptional customer services and outstanding styling experiences.
• Achieve personal and company sales goals.
• Collaborate with management to complete operational tasks such as reporting,opening and closing the cash wrap, and inventory movement.
• Understand and comply with all procedures and can provide information to associates needing guidance.
• Build lasting relationships with customers by following up on purchases.
• Be an entrepreneur, grow sales through appointment-based selling.
• Maintain visual merchandising standards on a daily basis.
• Assist with the execution of floor sets.
• Follow all procedures in the POS systems for ringing up sales.
• Assist any back of house tasks.
• Be flexible to ensure the business is always supported.
Prerequisite Knowledge, Skills, and Education
• Minimum two years' retail experience, with experience in a leadership/supervision position preferred.
• Possesses a strong client network and personal styling skills.
• Strong organizational skills and keen eye for detail.
• Experience with shipping programs, inventory management, and inventory audits preferred.
• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) withan emphasis in Excel.
• Must have a team centric attitude and proactive mindset.
• Excellent written and verbal communication skills.
• Ability to multi-task, organize, and prioritize work.
Physical and Mental Requirements
• Standing and sitting for extended periods of time.
• Lifting up to 25 pounds in a safe and prudent manner.
• Ability to easily move throughout an office with ease.
• Ability to read, write, and understand English.
• Ability to effectively interact with others internally and externally.
• Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be usedregularly.
• Ability to work with many different personalities.
• Ability to work in a fast-paced environment.
• Correctable vision and hearing.
• Ability to work on-site.
Job Type: Full-Time, Non-Exempt
Covid-19 considerations:
All in-store employees must be fully vaccinated against COVID-19 and will be asked to provide proof of vaccination upon employment.
Trading Operations Support
Assistant Store Manager Job 16 miles from Columbia
Duties may include:
Support client service associates and operational personnel
checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center
Make outbound contact both in writing and verbally with clients concerning paperwork.
Requires ability to define and prioritize project activities and follow-up on project progress
strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field.
Must be able to learn quickly and to engage in a number of detailed tasks at once.
Must have strong flexibility in regard to the duties assigned and problem-solving skills, be able to work independently.
Requirements :
- Bachelor's degree
- Prioritize work and meet deadlines
- Multi-task Professionalism
- Work well in a team environment
- Attention to detail Awareness and correct assessment of risk
- Excellent communication skills
- Ownership mentality
- Ability to creatively think through problems and identify solutions
Strategic Business Manager w/TS_SCI
Assistant Store Manager Job 34 miles from Columbia
RTI Consulting, LLC is seeking a Strategic Business Management Specialist for immediate employment. Requires an active TS/SCI clearance to start.
Results, Teamwork, and Integrity aren't just our name, they're our philosophy both at work and at home. If you share our values, we invite you to join our team of motivated and talented professionals.
Job Title: Senior Strategic Business Management
Location: Springfield, VA
Required Qualifications: 12 years of work experience and 8 years of specialized expertise are required.
Current TS/SCI Clearance will be upgraded with a Poly after starting
A bachelor's degree in Business or a Business-related field, or an additional four years of equivalent work experience, can be substituted for a degree.
Demonstrated specialized experience (8 years) in business, leadership, or engineering consultancy in defense, intelligence, or commercial market sectors
Demonstrated (8 years)specialized project management experience (8+ years) in terms of cost, schedule, performance, and risk
Desired Qualifications:
Demonstrated specialized experience with technology planning and addressing opportunities in the defense and intelligence communities
Demonstrated specialized experience with developing and working with systems roadmaps and project plans
Demonstrated specialized experience in strategic business planning, business development activities, product concept development, and information technology engineering
Demonstrated understanding of geospatial intelligence mission and its contributions to the Intelligence Community (IC), Department of Defense (DoD), and Homeland Security
Master's degree in Engineering, Computer Science, or Information Systems
Job Description: The Strategic Business Management Specialist will join a team that provides engineering support and consulting services to customer program offices and coordinates the development of new capabilities for operational use.
Duties and Responsibilities:
Providing consulting support to senior management in strategic business planning, business development activities, product concept development and Information Technology engineering
Providing support to cross-functional/cross-geographical teams
Supporting interfaces with all organizational areas, end users/customers, and foreign and domestic agencies to mitigate risks, and develop and manage budgets and schedules.
Supporting project implementation and production with organizational plans, schedules, and specifications within budgeted time and cost constraints.
Clearance: TS/SCI with Poly. If poly is not held, the individual will be updated after starting work.
RTI Consulting LLC is an Equal-Opportunity Employer committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. RTI will not tolerate discrimination or harassment based on any of these characteristics.
Please send your resume to *************************
Retail Assistant Manager
Assistant Store Manager Job 34 miles from Columbia
Join Our Dynamic Team as an Assistant Manager at Our Thriving C onvenience Store! Are you ready to drive success and be the fuel behind a thriving convenience store? We are on the lookout for energetic Assistant Managers to supercharge our team
Why Join Us:
$1000 Sign On Bonus - Paid After 6 Months in Position
Weekly Paychecks: Enjoy the immediate reward of your hard work with weekly pay.
Monthly Bonuses: Potential to earn extra based on performance - your effort directly boosts your earnings!
Career Advancement: This isn't just a job; it's a launchpad into leadership roles. Grow with us!
Generous 401(k) Plan: We match your contributions up to 6% - we invest in your future as much as you do.
Paid Time Off: Recharge with well-deserved breaks. Your well-being matters!
Insurance Benefits: Comprehensive insurance coverage to ensure your peace of mind.
Pay Rate: $17
Schedule: Must have open availability to work any shift! Store is open 24/7
Age requirement: Must be 21 years of age with valid drivers license and proof of insurance
Responsibilities
Team up with the Store Manager to steer all store operations.
Dive into recruitment, nurturing a skilled and enthusiastic store crew.
Offer inspirational feedback, fostering a motivated work environment.
Craft employee schedules, ensuring our station runs like a well-oiled machine.
Take charge of inventory, from ordering to stocking, keeping us well-supplied.
Maintain our station's sparkle, ensuring a safe and welcoming space for everyone.
Manage key financial aspects, keeping us on the road to success.
Step in for the Store Manager, ensuring smooth sailing even on their day off.
Other duties as assigned
Qualifications
18 years of age or older for AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO/ 21 years of age for all other states
Access to a car or other motorized vehicle.
Liability insurance on such vehicle.
Flexibility Master: Ready to work various shifts and days, adapting to our dynamic environment.
Fluent in English with basic math prowess - you're comfortable with numbers!
Prepared to pass a pre-employment drug screen and background check.
Eager to learn, especially if you're in Tennessee and ready to master Topshelf Manager Training.
Benefits: For information on benefits offered, please click on the hyperlink below. ***********************************
Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
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RequiredPreferredJob Industries
Retail
Sales-Driven Store Manager - Luxury Skincare Studio
Assistant Store Manager Job 24 miles from Columbia
We are looking for a sales-focused Store Manager to oversee daily operations, manage a team of 5-7 employees, and drive sales performance. The ideal candidate has a strong retail or service-based sales background and thrives in a customer-facing role. The primary focus is on selling memberships, upselling services, and ensuring customer retention.
Responsibilities
Lead sales efforts to drive membership and service revenue.
Oversee store operations, including staffing, scheduling, and customer experience.
Work closely with the team to ensure high conversion rates and customer retention.
Actively engage with customers to provide recommendations and upsell services.
Collaborate with the corporate team and report to the Sales Director.
Requirements
Proven experience in retail or service-based sales (spa, wellness, hospitality, or fitness sales preferred).
Strong customer service and sales abilities.
Ability to manage a team and handle daily operations.
Must be comfortable with a fast-paced, sales-driven environment.
Professional appearance and polished communication skills.
Must live within a reasonable commute to the store location in Washington, D.C.
Compensation: $25-$30/hour + commission + store performance bonus
Benefits: Fully paid health insurance, 401(k) offered
If you are a great fit and are interested in this position or similar roles, please apply or send your resume to .
About Gecko Hospitality
Gecko Hospitality is a leading executive search and recruitment firm specializing in the hospitality industry. We connect top hospitality professionals with hotels, resorts, private clubs, casinos, upscale restaurants, and country clubs in Washington, D.C., Maryland, and Virginia. Our expertise spans executive and manager-level hospitality hiring, including, but not limited to General Managers, Executive Chefs, Sales Directors, and HR Managers.
As trusted hospitality recruiters in the DMV area, we help hospitality businesses in Maryland, Virginia, and D.C. find top talent to drive success. Whether you're hiring hospitality leaders or seeking your next career move, our team delivers customized recruitment solutions tailored to your needs.
Partner with Gecko Hospitality today to access top hospitality talent or explore career opportunities in D.C., Maryland, and Virginia.
Assistant Store Manager - Bethesda
Assistant Store Manager Job 20 miles from Columbia
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI's are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.
The Assistant Store Manager reports to the Store Manager
Responsibilities:
Strategic:
Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Support the execution of business plans to accelerate the business forward and remedy opportunities
Culture:
Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention
Team Leadership:
Support a positive work environment with teams and throughout store network including cross functional partners
Attract, retain talent from outside of the store
Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support performance management initiatives with store teams
Attend and lead store meetings as required by the business (Store Level and Corporate)
Ensure that work schedules are aligned with store goals
Ability to manage and resolve conflict in the workplace
Visuals:
Ensure the image of the store is in line with corporate standards and store team is upholding these standards
Support VM of the store is completed in accordance with VM guidelines
Operations:
Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
Ensure the completion of merchandise receipts and transfer requests
Protect all company assets including cash handling, inventory, expenses etc.
Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures
Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 2+ years of experience in a retail managerial position
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Installation and Services Manager
Assistant Store Manager Job 18 miles from Columbia
Employment Type: Full-Time
This hands-on leadership role involves managing a team of technicians, ensuring high-quality service delivery, and personally handling installations, service calls, and project management when necessary. The ideal candidate possesses extensive technical expertise, strong leadership skills, and a commitment to customer satisfaction within the security industry.
Key Responsibilities
Team & Operational Management:
Supervise, train, and mentor installation and service technicians, ensuring compliance with company standards, safety protocols, and performance expectations.
Manage established (work with administrative team) scheduling and dispatching to optimize team productivity and service efficiency.
Ensure smooth and efficient daily branch operations, addressing workflow challenges.
Lead weekly job status/operations meetings to align teams and resolve operational issues.
Participate in branch-wide meetings to communicate updates and foster collaboration between departments.
Ensure that branch-level operations staff are compliant with skill certification expectations
Ensure that all branch operations staff are compliant with scope-of-work, Sedona notes, and any other use of technology requirements for daily duties
Service & Installation Oversight:
Oversee project/job installations and maintenance, ensuring compliance with industry regulations, company-approved standards, and customer specifications.
Conduct service calls and troubleshoot complex technical issues when needed.
Ensure timely completion of service requests and maintain service excellence standards.
Assist administrative and service coordination staff in scheduling to optimize daily operations.
Project & Inventory Management:
Lead installation projects from initiation to completion, managing resources, timelines, and deliverables.
Maintain inventory levels at the branch and vehicle level, conducting regular audits and ensuring stock aligns with company standards.
Manage subcontractors when applicable, ensuring performance aligns with company expectations.
Assist the sales organization in project design, approvals, and job walks as determined by company SOPs.
Responsibility for ensuring install job SKU's are available for job starts.
Customer & Performance Management:
Act as a point of escalation for customer concerns, ensuring high levels of satisfaction and fostering long-term relationships.
Provide performance reports to the VP of Field Operations, identifying areas for improvement and implementing process enhancements.
Monitor technician efficiency and implement training or process improvements as necessary.
Qualifications
Experience: Minimum of 5-7 years in the security industry, with at least 3 years in a managerial role overseeing installation and service teams.
Technical Expertise: Extensive knowledge of alarm systems, fire systems, CCTV, and access control installation, servicing, and troubleshooting.
Certifications: Relevant industry certifications (ESA, NICET) are a plus.
Leadership Skills: Strong ability to lead, train, and manage teams effectively.
Key Competencies
Strong problem-solving and decision-making abilities.
Proficiency in project management tools and software.
Excellent interpersonal and communication skills.
Commitment to safety, quality, and customer service excellence.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Store Manager
Assistant Store Manager Job 20 miles from Columbia
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
Westfield Montgomery Mall, Bethesda, MD
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Sales Lead
Assistant Store Manager Job 30 miles from Columbia
State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting.
Who You Are:
You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results.
You thrive in a high-energy, fast-paced, customer-focused environment
You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company.
You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences.
You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader.
You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms.
You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment.
What You Will Do:
Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback.
Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people.
Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture.
Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same.
Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.
Job Benefits:
Compensation: $18.00-$25.00(based on experience)
Comprehensive health insurance package with an employer contribution
401K available after 1 year of employment
Employee Discount
Opportunity to be a critical member at a people-centric, fast-growing company
IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.
Regional Store Manager
Assistant Store Manager Job 30 miles from Columbia
A leader in the food and beverage distribution industry is seeking a Regional Merchandising Manager to oversee and enhance merchandising strategies across multiple store locations conducting audits, training associates, and implement short- and long-term goals.
Work with an established and growing nationwide brand, enjoy a competitive total package with a robust bonus program and internal growth opportunities.
Focus:
Supervise and support merchandising initiatives within designated store locations.
Ensure high-quality standards and proper handling of perishable items.
Monitor and maintain inventory levels, reducing waste and maximizing product turnover.
Collaborate with store managers and department heads to drive sales and improve product visibility.
Provide guidance and training to in-store teams on merchandising best practices.
Travel between store locations to assess operations and implement merchandising strategies.
Requirements:
Minimum of 2 years of experience managing at least one of the following departments: Produce, Meat, Seafood, Deli/Dairy, or Inventory Control.
Strong knowledge of perishable goods operations, including handling and quality assurance.
Ability to travel between store locations, with potential overnight stays depending on market needs.
Hi-Lo (forklift) certification or willingness to undergo training and certification.
Strong analytical and problem-solving abilities.
For more information or for immediate consideration, contact Haley Raub: ********************
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in food & agriculture recruitment. Our food & agriculture recruiting team unites professionals in agribusiness, food processing, and agricultural technology with innovative companies. Learn more at bit.ly/40LrcFx
Customer Experience Manager
Assistant Store Manager Job 32 miles from Columbia
1750 Monocacy Blvd., Bldg D Frederick Maryland, 21701, **************** x#720 Starting Pay: $19.25 Per Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities.
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona). Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.
Essential Duties and Responsibilities:
Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.
Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.
Conducts new goods inventory and ensures proper reporting.
Reconciles and balances all daily paperwork.
Ensures Team Members deliver excellent customer service to donors and customers.
Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Transfers to different stores at any given time due to business needs.
Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.
Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.
Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.
Processes complex sales transactions, including customer returns.
Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Provides regular mentoring, training, and coaching to develop skills of Team Members.
Plays critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED, or equivalent work experience
One-year work experience in Retail Management, preferred
One-year customer service experience required
Proficient in Microsoft Office Suite
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.
Assistant General Manager
Assistant Store Manager Job 16 miles from Columbia
THB Bagelry and Deli was built with a mission to enthusiastically share positive energy with the world. From the food we make to the conversations we have with people, our goal is to transfer our love and passion for what we do to everyone we encounter. We recognize that everyone has their own unique energy, which is why we encourage people to eat their food on their terms. Whether you want to grab a quick coffee, or comfortably linger over a bacon, egg, and cheese while chatting about your weekend plans or business, we get it and we support it. Our THB is truly Your THB.
Position Purpose:
We are searching for an aspiring leader who is driven, energetic, collaborative and adaptable, who has a passion for delivering an exceptional guest experience with a smile. As an Assistant General Manager, you will be the face of THB to guests and to team members, and you will lead the front-of-house team to success by coaching and keeping harmony among all team members and by providing excellent guest service at all times. If you are looking for a career advancement opportunity and if you are passionate about inspiring others, coaching and developing a team, and delivering an exceptional guest experience, then this position may be a good fit for you.
Essential Functions and Basic Duties:
-Be familiar with company mission and vision and transfer those values to the rest of THB family
-Continuously strive to recruit, onboard develop and maintain a strong front-of-house team in order to create a great team environment, using approved interview and hiring standards
-Create schedules that provide a high level of guest service and maintain quality of life for the team
-Promote an exceptional guest experience, modeling the right behaviors, greeting guests, conducting table visits, and coaching the team to ensure guest satisfaction
-Always be a coach and mentor, recognize high performing team members and support career advancement opportunities
-Be a menu expert, knowing everything about everything, taking orders and assisting in food preparation as needed
-Coach the staff to look for opportunities to up-sell to guests and to make guests aware of promotional items
-Keep the Bagelry clean and safe, monitoring compliance with all regulatory standards
-Control inventory for coffee, milk, chips and bottled beverages
-Hold monthly Employee Development Meeting with front of house team; provide regular feedback to GM
-Perform other duties and/or special projects as assigned or as required in response to ever changing business needs
-Perform all the necessary tasks associated with managing the business in the absence of the General Manager
What we Offer:
-45 to 50 hour, 5-day work week
-No late nights
-Alcohol-Free Environment
-Quarterly Bonus based on Results
-Company Benefits to include Sick Time, 401K with company match, Health, Dental & Vision
Required Knowledge and Experience:
-Must be at least 21 years of age
-Proven work ethic, punctual
-Dedication to providing exceptional customer service
-Good communication skills, and strong interpersonal and conflict resolution skills
-Exceptional team building capability
-Basic business math and accounting skills
-Strong analytical/decision-making skills
-Basic personal computer skills
-Bi-lingual (Spanish) skills are a plus
-1+ years experience working in food service or retail environment
-Supervisory experience preferred but not required
-Must have a valid drivers license and access to a personal vehicle before, during and after the workday
Required Education:
-High School diploma or equivalent preferred
Working Conditions:
This is a fast-paced, high-volume environment with access to kitchen equipment in tight quarters. Slip resistant shoes are the standard for the team.
Physical Activity:
Must have the ability to stand or walk for long periods of time. Bending and lifting (up to 50 lbs) are also required.
THB Bagelry and Deli is an equal opportunity employer. We value a diverse workforce and an inclusive culture. THB encourages applications from all qualified individuals and does not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions.
RequiredPreferredJob Industries
Other
Store Manager
Assistant Store Manager Job 16 miles from Columbia
This job contributes to Royal Farms success by leading a team of Associates to create and maintain a positive experience for our customers. The Store Leader is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a substantial portion of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.
Duties and responsibilities
• Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)
• Adhere to the execution of established Royal Farms rules, policies, procedures, and systems
• Support and follow all safety and loss prevention initiatives
• Assemble an effective retail team through recruiting, training, and development.
• Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.
• Develop a strong management team through succession planning using the internal promotion process
• Implement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and “just-in-time” replenishment
• Monitor and analyze business processes and results to profitably achieve Royal Farms goals
• Adhere to company policy for checking in external and internal vendors
• Ensure the proper execution of all Royal Farms marketing programs
• Connect with the community in which we operate to establish positive relationships
• Provide leadership to their retail team members that ensures a pleasant customer service experience
• Ensures adherence to applicable wage and hour laws for nonexempt Associates and minors.
• Conduct meetings with retail team members and encourage on-going open communication, feedback and follow-up
• Communicates clearly, concisely and accurately in order to ensure effective store operations.
• Resolution oriented in all Employee Relations activities
• Recognize employees that adhere to the company's standards
• Ensure the compliance of Royal Farms' policies, procedures, and systems (people, safety, assets, cash, etc.)
• Complete other tasks as assigned
The typical workweek for this position is anticipated to be approximately 50 hours, reflecting the standard demands of the role. However, we believe in recognizing and rewarding effective leadership and operational excellence. Therefore, the actual hours required may vary based on the successful management of key metrics such as labor demand optimization and completion of all administrative leadership functions. This flexibility allows our store leaders to operate efficiently, contributing to above-average performance levels as indicated by audits, sales reports, and other performance metrics
Qualifications
The ideal candidate for the Store Leader position will:
• Have consistently demonstrated strong leadership skills
• Possess strong written, verbal, and interpersonal communication skills
• Possess strong supervisory and organizational skills
• Have at least 2 years' fast food/retail management experience.
• Have earned a high school diploma or GED
• 2-year college degree preferred
• Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills.
• Food Safety Certification preferred
• Be at least 18 years old
• Must be able to travel as required
• Must be available to work all shifts, weekends, and holidays based on business needs.
• As you will be training employees who are required to lift and bend, you should be able to lift, bend, and stand as many as eight hours per day
• Be able to lift and carry 50 lbs
Annual Pay scale- $58,000 - $78,000
Store Manager
Assistant Store Manager Job 16 miles from Columbia
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
Towson Town Center, Towson MD
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Retail Manager
Assistant Store Manager Job 24 miles from Columbia
State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting.
Who You Are:
You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results.
You thrive in a high-energy, fast-paced, customer-focused environment
You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company.
You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences.
You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader.
You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms.
You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment.
What You Will Do:
Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback.
Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people.
Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture.
Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same.
Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.
We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately.
If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path.
Job Benefits:
Compensation: $18.00-$25.00(based on experience)
Comprehensive health insurance package with an employer contribution
401K available after 1 year of employment
Employee Discount
Opportunity to be a critical member at a people-centric, fast-growing company
IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.
Customer Experience Manager
Assistant Store Manager Job 27 miles from Columbia
721 Hanover Pike Unit 101 Hampstead Maryland, 21074, Starting Pay: $19.25 per hour. We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona) to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.
Essential Duties and Responsibilities:
Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.
Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.
Conducts new goods inventory and ensures proper reporting.
Reconciles and balances all daily paperwork.
Ensures Team Members deliver excellent customer service to donors and customers.
Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Transfers to different stores at any given time due to business needs.
Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.
Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.
Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.
Processes complex sales transactions, including customer returns.
Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Provides regular mentoring, training, and coaching to develop skills of Team Members.
Plays critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED, or equivalent work experience
One-year work experience in Retail Management, preferred
One-year customer service experience required
Proficient in Microsoft Office Suite
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.
Store Manager
Assistant Store Manager Job 25 miles from Columbia
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
Fashion Centre at Pentagon City
Arlington, VA
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time