Human Resources/Administrative Coordinator
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
Location: HQ
Job Summary:
Under the supervision of the HR Director, the Administrative Assistant is assigned responsibility for providing a wide range of administrative, operational, and organizational services for senior clinic management including the Clinic Executive Assistant, Director of Clinic Operations, and for the physician staff. The diverse nature of work requires independent judgment and discretion, ongoing interaction with providers, clinic staff, and co-workers. The coordinator requires strong organizational and interpersonal skills with the ability to interpret and enforce clinic policy.
Essential Job Functions
Provide clerical and administrative support to senior staff and Executive Assistant as assigned.
Assist in the management of scheduling and coordinating meetings across all clinic sites.
Act as a backup for the Clinic Executive Assistant, ensuring continuity in administrative operations.
Assist with scheduling and coordinating staff for Saturday clinics, ensuring proper coverage and efficient operations.
Assist with other administrative duties and special projects as assigned, contributing to the overall efficiency of the clinic and departments.
General Agency/AHS Duties
Fosters an environment that promotes trust and cooperation among clients and staff.
Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
Participates in general membership meetings, fundraisers, and other public events, as required.
Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
Attends AHS staff retreats and Board of Directors meetings, as required.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency
Minimum Qualifications
An AA degree or some college-level training with two years of relevant work in administration or
A high school diploma and four years of relevant work experience along with increasing responsibilities
Preferred Qualifications
Commitment to working in the Asian community, to community health care preferably with community health clinics
Knowledge, Skills & Abilities
Proficiency in MS Office and competence in word processing
$34.29 - $35.50 an hour Note: This is a full-time, temporary role expected to last for one year.
BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Behavioral Health Program Coordinator
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
JOB SUMMARY:Under the supervision of the Behavioral Health Services Manager, the Program Coordinator supports the integrated behavioral health efforts in collaborating with other behavioral health clinicians, case managers, medical providers, clinic staff and other agency support staff in care coordination activities including but not limited to: program administrative support, patient phone contact, grant reporting, and panel management. The provision of services will be for multiple sites.Essential Job Functions
Pulls panel reports for review by Behavioral Health clinicians and grant reports; ensures that grant deliverables are met, and grant reports are submitted in a timely fashion.
Assist the Behavioral Health Services Manager in developing and implementing operational procedures to support grant activities.
Input and maintain meaningful data tracking and analysis for quality of care improvement, trending, and reporting purposes.
Coordinate with the clinic and QI staff to manage collected data for analysis and trending.
Note trend from the patient panel and individual patient database.
Communicate with clinicians with the necessary changes/trend as part of the integrated treatment plan.
Query and run necessary reports for reporting and quality improvement purposes.
Track grants.
Assist with department budget analysis.
Liaise with the fiscal department regarding report elements.
Develop and maintain electronic records for panels of patients with Behavioral Health conditions.
Coordinate outreach events including but not limited to preparing visual presentations, handout material, coordinating equipment needs, tabling, and communicating with outreach site liaisons.
Track and trend participant attendance from outreach efforts.
Completes and submits grant reports as needed and as directed by the Behavioral Health Services Manager.
Attend necessary staff meetings.
Prepare necessary material for internal and external meetings.
Attend pertinent county and other grant-related meetings to facilitate program development and implementation efforts.
Coordinate with updating a community resource guide.
Update patient education material.
Assists the Behavioral Health Department with any new service development model efforts - including but not limited to: integrated care huddles, family conferences, group visits.
Schedules psychiatrist consultant and other Behavioral Health consultant sessions with patients and staff.
Managing correspondence and communication from specialty mental health agencies and individual providers (e.g. timely dissemination of discharge summaries from the Special Mental Health clinic to the appropriate medical provider for review).
Maintain internal and external referrals tracking to facilitate continuity of services.
Participate in recruitment, training, supervision, and performance management of BH program admin staff as may need.
Coordinate scheduling template changes.
Assist in coordinating credentialing and privileging activities for BH staff.
Assist Behavioral Health Services Manager in coordinating the peer chart review process.
Oversee the signing of timesheets as directed by Behavioral Health Services Manager.
Schedule vacation, CEU time off, PTO request, staff coverage schedules as directed by Behavioral Health Services Manager.
Coordinate ergonomics evaluation and follow up support as directed by Behavioral Health Services Manager.
Assist in processing travel/expense authorizations.
Assist Behavioral Health Services Manager in following up with IT/IS Helpdesk requests.
Assist in managing internal and external correspondence regarding meetings and training available to Behavioral Health staff.
Coordination of physical on-boarding of new staff and interns (e.g.HR orientation, IT request, badges, work station set up).
Coordinate staff separation/termination process as directed by the Behavioral Health Services Manager.
Serves as the main liaison between the Behavioral Health department and other AHS department staff, and with external agencies to ensure seamless care coordination efforts.
Liaise with clinic staff with the development and implementation of department procedures.
Attend operational meetings as designated by BH Manager.
Assist with room reservation and equipment needs as needed for meetings.
Assist with materials development (e.g. training binders, resource updates) and dissemination of material to designated staff.
Coordination of supply purchase and facilities requests.
Assist with updates and revision of department policies and procedures.
Scheduling and facilitating presentations by guest speakers or outside trainers.
Assist with the preparation of meeting agendas and note-taking.
Disseminate meeting minutes to staff as needed.
Maintain and update staff training logs.
General Agency/AHS Duties
Fosters an environment that promotes trust and cooperation among clients and staff.
Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
Participates in general membership meetings, fundraisers, and other public events, as required.
Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
Attends AHS staff retreats and Board of Directors meetings, as required.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
Minimal level of Bachelor's degree in social work, psychology, or related field.
Preferred Qualifications
Master's degree level preferred
Experience in Project coordination and management desired
Bilingual in Cantonese and/or Mandarin
Knowledge, Skills & Abilities
Excellent human relation skills - with patients and colleagues.
Team player is a must.
Strong application of critical thinking and data analysis skills
Demonstrate organizationally, coordination and good communication skills both verbal and written
Competence in computer use especially in using Excel and other data tracking tools
Strong knowledge of local health and social service resources
Attention to details
$34.29 - $35.50 a year BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Purchasing Manager
Asian Health Services Job In Oakland, CA
Purchasing Manager is responsible for the direction of the materials management and purchasing function to achieve service and inventory goals as well as the development of best in class processes to drive service level improvement. He or she will work across functional and geographic boundaries to ensure high levels of customer service and satisfaction relative to inventory service levels and management and communication of inventory failures.ESSENTIAL JOB FUNCTIONS
Develop and maintain a high-performance culture in the function, resulting in continued success meeting functional Key performance indicators and improved levels of customer service to interior and exterior customers.
Manage the tactical operations of the materials management and purchasing function & staff.
Collaborate with the clinical Inventory Management team to ensure accurate forecasting and inventory planning
Liaison with counterparts in other functional areas such as facilities, administration, community services personnel to ensure alignment of activities and objectives.
Work across a matrixed organization, sharing and learning best practices, and balancing needs and impacts.
Identify and implement process improvements to increase efficiency and accuracy.
Identify vendor opportunities and challenges and partner with the Management team to ensure appropriate resolution.
Prepare and present a dashboard of purchasing activities for managers and executive team
Participate in 340B committee to ensure compliance with program requirements
Maintain Policies and procedures for purchasing; audit for compliance
Conducts supervisory/managerial responsibilities by the organization's policies and applicable laws including interviewing and hiring of purchasing staff planning, assigning, scheduling, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
GENERAL AGENCY/AHS DUTIES:
Fosters an environment that promotes trust and cooperation among clients and staff.
Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
Participates in general membership meetings, fundraisers, and other public events, as required.
Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
Attends AHS staff retreats and Board of Directors meetings, as required.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
MINIMUM QUALIFICATIONS
BA or B.S degree required
5 plus years of relevant materials management and purchasing experience
PREFERRED QUALIFICATIONS
Operations, business field of study preferred
Experience working in health care preferred
KNOWLEDGE, SKILLS, AND ABILITIES:
Strong working knowledge of inventory planning, forecasting techniques as well as operational systems and inventory management.
Inquisitive, detail-oriented with strong quantitative analytical skills and an innovative approach to problem-solving.
Excellent MS Office capabilities required.
PHYSICAL & WORK DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$100,776 - $100,776 a year
Dental Assistant (WDC)
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
LOCATION: Harry and Jeanette Weinberg Dental & Wellness Clinic (WDC)
JOB SUMMARY:Under general supervision of the Dental Supervisor RDA-Clinic Coordinator, Dentist, or Chief Dental Officer performs all duties of a Dental Assistant including assistance to the dentist and dental hygienist during a variety of treatment procedures, and other functions as legally allowed in the state of California. Essential Job Functions
Setting up
Helping patients feel comfortable before, during, and after dental treatment
Asking about or verifying when necessary a patient's medical history and taking blood pressure and pulse
Taking and developing dental radiographs (x-rays)
Chairside assisting
Providing patients with instructions for oral care following dental treatment procedures
Teaching patients appropriate oral hygiene strategies to maintain oral health (like tooth brushing, flossing and nutritional counseling
Serving as infection control officer, developing infection control protocol and preparing and sterilizing instruments and equipment, and the patient's area
Keeping operatories stocked and sterile
Maintaining dental equipment
Taking impressions of patients' teeth for study casts (models of teeth).
May apply non-aerosol and non-caustic topical agents
May remove post-extraction and periodontal dressings
May place and remove elastic orthodontic separators
May hold anterior matrices
May remove sutures
May apply topical fluoride after scaling and polishing by the Dentist, Hygienist, or Dental Supervisor RDA-Clinic Coordinator
May place and remove rubber dams
Other dental or chairside duties assigned by the supervisor.
Under general supervision, an Registered Dental Assistant may perform:
Mouth mirror inspecting oral cavity to include charting of obvious lesions, existing restorations, and missing teeth
Placement and removal of temporary sedative dressings
Under direct supervision, an Registered Dental Assistant may perform the following procedures:
Obtain endodontic cultures
Dry canals previously opened by the Supervising Dentist, with absorbent points
Test pulp vitality
Place bases and liners on sound dentin
Remove excess cement from gingival surfaces of teeth with a hand instrument or fluoride
Size stainless steel crowns, temporary crowns and bands
Temporary cementations and removal of orthodontics bands
Placements of orthodontic separators
Placements and litigations of arch wires
Placement of post-extractions and periodontal dressings
Coronal polishing if certified
Removal of excess cements from coronal surfaces of teeth by means of ultrasonic scaler if certified
Observe professional and ethical standards of the job.
Follow clinic protocols.
Comply with OSHA regulations.
Comply with AHS health and safety rules and procedures.
Comply with Human Resources requirements such as attending periodic in-service training, meeting annual health exam requirement, submitting proof of CME and license renewals, etc.
Assist in providing orientation to new employees including newly-employed front desk assistants, Dental Assistants, Registered Dental Assistant, Dental Hygienist, Dentist, etc.
Be willing to assist in other tasks as requested when appropriate and time allows.
Attend regular department meetings and organization-wide staff meetings.
Promote teamwork and a positive work environment in the department.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
Must show proof of high school diploma
Fluent in English and any Asian language
Preferred Qualifications
Minimum of one year paid dental assisting work experience
Certifications, Licenses, Registrations
Valid Registered Dental Assistant California license
CDA for Supervising Dental Assistant
Passage of Radiation Health and Safety examination
Passage of Infection Control examination
Current coronal polishing certificate
Current CPR card
Valid X-ray certificate
$28.94 - $30.16 an hour BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Patient Navigator (Vietnamese)
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
Location: HMC
JOB SUMMARYContributes as a team member to facilitate and enhance access to, appropriate utilization of, and satisfaction with AHS services by patients and community members. They help to plan and implement advocacy activities through patient and community education and engagement. Job functions span duties in Member Services, Support Services, Clinical Services, and Community Services. The assignment of tasks and the percentage of time spent in each area will be determined by the Community and Patient Relations Manager, in consultation with managers and supervisors in those work areas. This will vary by position and may shift depending on staffing levels (sickness, vacation, leaves) and as patient and community need change.
Greet and register patients, update patients' records, and create and distribute forms related to patients' visits.
Verify the insurance and financial status of patients and update records.
Determine and explain to patients the extent of their insurance benefits and payment responsibilities, and collect insurance co-payments.
Answer and appropriately handle intercom and phone calls. Assess callers' needs and assist them in getting their needs met.
Facilitate internal and external referrals and appointments: Schedule, cancel, and reschedule referrals and appointments as needed. Internally, it includes all AHS services appointments (e.g., medical clinic, eligibility, nutrition, dental, behavioral health, special clinics, health education, etc.). Externally, includes appointments for specialists, hospitals, clinics, diagnostic testing, treatment, and other organizations providing health and social services.
Make daily appointment reminder calls to assigned patients.
Anticipate and take proactive steps to identify and avoid patient problems. Facilitate resolution of problems that are within AHS departments, between AHS departments, or involve external organizations, providers, and services. Includes but is not limited to billing issues, medication requests/refills/questions, lab results, specimen collection, equipment loan, eligibility, referrals, etc.
Assist patients to complete all healthcare-related paperwork, including but not limited to 32 weeks prenatal records, CHDP forms, medical record releases, disability, WIC, pregnancy verification, MSP, and other requests. Process their paperwork.
Assist medical records to pull charts, retrieve or return medical records, respond to requests for Release of Medical Records, copy patient records, and participate in the annual purge of medical records.
Carry out phone and mail communications with patients related to their health care needs and AHS treatment and services. Includes but is not limited to broken appointments.
Create a welcoming environment in the waiting area that addresses patients' needs by greeting, scanning for difficulties such as long waits or delays, answering questions, assisting, and directing patients to appropriate services and staff in the organization.
Conduct outreach/education activities and patient surveys in the waiting room.
Provide phone, on-site, and message-relay interpreting services for all healthcare-related interactions between patients and any AHS staff (e.g., front desk interactions, triage, clinicians, billing, perinatal, behavioral health, nutrition, dental, AMSHO, etc.)
Provide interpreting services during educational workshops and activities, special events, meetings, hearings, media events, and other organizational activities.
Observe current codes of ethics and standards of practice for health care interpreting (e.g., interprets all speakers' messages accurately and completely; transparently carries out various interpreter interventions, such as cultural brokering, to facilitate clear communication between speakers; etc.)
Sight-translate written materials between English and the language of service.
Interpret over the phone, on occasion, for other health care organizations and providers.
Translate written clinic, health education, and organizational materials, acting as primary translator, word-processor, editor, proofreader, and/or back-translator as assigned.
Participate in developing and implementing tools and activities to a) assess language proficiency and interpreting skills and b) train and develop language proficiency and medical terminology among AHS staff.
Conducts patient financial screening to determine eligibility for County Medical Services Program (CMSP), Medicare, Medi-Cal, Healthy Families, and other payment sources.
Assists patients in completing forms and applications for payment programs. Follows up on patients' pending status for payment programs.
Assists patients in selecting a primary care provider and a health insurance plan, including PPO and HMO.
Contacts health plan and insurance company to verify patients' insurance coverage and referral requirement; may assist in completing Medi-Cal applications and perform status follow-up with the county's Medi-Cal worker.
Updates patient financial information.
Answer inquiries and provides counseling regarding Medi-Cal and Medicare and their managed care systems, and other social service needs.
Answers phone calls and make appointments for members.
Assists the Member Services Manager in conducting member exit interviews and in processing monthly member rosters for all AHS' contracted managed care plans.
Provides advocacy for AHS patients/members due to government welfare reform and immigration policies.
Conduct medical history intake interviews for all patients including new patients, newborn infants, and perinatal patients.
Patient and Community Health Education Duties:
Conduct and document health education and outreach activities on various health topics (e.g., access to health care/health insurance, perinatal, AIDS, smoking cessation, etc.) in a linguistically and culturally appropriate manner with small-large groups and individuals.
Perform perinatal intake and appointment arrangements. Participate in planning, implementing, and monitoring changes to improve the quality of perinatal services, particularly for our smaller communities. Includes but is not limited to participating in meetings (e.g., perinatal wrap-up, CPHW meetings, labor coach, etc.) and training.
Conduct community needs assessments and evaluation activities through various formats (e.g., focus groups, community surveys, patient surveys, key informant interviews) and participate in planning effective programs and services for AHS patients and Asian immigrant communities.
Develop and maintain contacts and working relations with staff at other organizations serving the Asian immigrant community. Represent AHS in various community forums and meetings.
Coordinate and participate in health education materials development:
a) Develop or adapt educational materials for cultural appropriateness in a variety of formats (written, video, displays/posters, PowerPoint presentations, etc.)
b) Translate
c) Design,
d) Duplicate,
e) Review materials for readability, translation quality, and cultural appropriateness
f) coordinate or participate in Clinic-Health Ed Materials Committee meetings.
Patient Leadership Council:
a) Identify and recruit potential patients for PLC involvement,
b) Plan, attend and facilitate PLC meetings,
c) Assist PLC members in identifying and carrying out their plans.
General Agency/AHS Duties
Fosters an environment that promotes trust and cooperation among clients and staff.
Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
Participates in general membership meetings, fundraisers, and other public events, as required.
Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
Attends AHS staff retreats and Board of Directors meetings, as required.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
High school diploma and four years of relevant work experience or
College degree and two years of work experience in a health setting
Ability to speak or read/write in Vietnamese
Preferred Qualifications
Community health setting experience
Knowledge, Skills & Abilities
Knowledge of the relationship between advocacy and improving the health of the Asian community.
Knowledge of cultural, socioeconomic, and political factors affecting health in immigrant and refugee Asian communities.
Knowledge of health, social services, and community resources/leaders in at least one API community.
Leading and working with diverse staff and community members respectfully and collaboratively.
Innovative, cooperative, and collaborative problem-solving.
Planning and coordinating small-medium scale projects and events.
Strong interpersonal and communication skills, both oral and written.
Organizing and engaging immigrant communities in education and advocacy activities.
Easily adapting to change and new situations.
Proficiency in or ability to learn English and Asian language word processing.
Ability to work under pressure and handle multiple tasks.
Ability to exercise good judgment.
Ability to work independently with minimal supervision.
Available to work on weekends (including weekend and evening clinics) and evenings as needed.
Due to the wide spectrum of responsibilities, decisions have a broad impact on patients' experience at AHS
Physical & Work Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rapid, intense work pace especially when faced with program and advocacy activity deadlines. High level of concentration required, to coordinate multiple program tasks, problem-solving with external organizations, and coordination with other departments and programs of the entire organization. Standing required 20-25% of the time includes walking around. Speaking and listening 75-90% of the time mainly communicating with patients, staff, and outside agencies and organizations. Minimal environmental and health hazards, however, will face job stress periodically.
$30.65 - $31.85 an hour BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Facilities Maintenance Technician
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
Job Summary:
The Facilities Maintenance Technician is responsible for maintaining the operations of all Asian Health Services' buildings, ensuring that fixtures, furniture and equipment are in optimal condition and supporting all facility-related services. This role includes conducting regular inspections, addressing maintenance needs, collaborating with vendors and assisting with special projects as required. Essential Job Functions
Opensbuildings at the start of daily operations.
Serveas an additional contactforjanitorialservices,airconditioningmaintenanceandpest management providers.
Conduct regular inspections of buildings to ensure all fixtures,furniture and equipment are functioning properly. This includes -
Lighting systems (emergency, flood, exit and work lights).
Exterior exits, fire exits, stairwells, walkways and sidewalks.
Plumbing, including drinking fountains.
Fire safety equipment (extinguishers, alarms, sprinklers).
HVAC system, boiler equipment, mechanical room, burglar system, elevators, and all electrical systems.
Roof, roofd rains and alley drains for debris.
Assists withorperform maintenance tasks to minimize the need for external contractors or sub contractors.
Maintain an organized inventory of supplies and parts and manage the ordering and stocking of housekeeping and building maintenance materials.
Clean areas not covered by janitorial service contractors.
Move trash bins/receptacles to the designated trashroom.
Log and report all facilities maintenance activities, providing daily updates as needed.
Reports any maintenance or repair needs to the Facilities Supervisor or Senior Facilities Manager by completing the appropriate requisition forms.
Maintains a well-organized shop and ensure tools and equipment are properly stored.
Familiarize yourself with the operation of all building equipment and adhere to the facility's guidelines and procedures when using such equipment.
Maintain effective working relationships with tenants, facility vendors and contracted services.
Always maintain safe working practices.
Complete special projects and additional tasks as assigned.
General Agency/AHS Duties
Foster a collaborative and trustworthy environment among clients and staff.
Uphold clinic policies and procedures, including maintaining client confidentiality in accordance with HIPAA privacy rules.
Provide support for organization-wide activities such as general membership meetings, fundraisers, special clinic days, and other events.
Participate in general membership meetings, fundraisers, and public events, as required.
Participate in outreach activities, agency advocacy, and serve on ad hoc committees, as requested.
Attend staff retreats and Board of Directors meetings, as required.
Engage in agency-wide quality improvement initiatives to ensure excellence in service delivery across the organization.
Minimum Qualifications
High school diploma or GED equivalent.
At least two years of facilities maintenance experience, or a combination of relevant education and experience.
Preferred Qualifications
Hands-on experience with carpentry, electrical and plumbing work and cleaning of commercial or office facilities preferred.
Bilingual/bicultural in an Asian language (e.g., Chinese, Vietnamese, Korean, Tagalog, Laotian, Mien) preferred.
Commitment to working in the Asian community and familiarity with community health clinics is preferred.
Knowledge, Skills & Abilities
Ability to work under pressure and exercise sound independent judgement
Strong interpersonal and communication skills.
Ability to establishandmaintaineffectiveworkingrelationshipswith colleagues, vendors and tenants.
Ability to manage multiple tasks and prioritize effectively while maintaining safe working practices.
Flexibility to work evenings or weekends as needed.
Punctual and reliable.
Certificates, Licenses, Registrations
Valid driver's license and good driving record.
Physical & Work Environment Demands
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this job, the employee is regularly required to talk and hear; stand, walk, and run; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit. They may also be required to lift 10 to 25 pounds and push 75 to 100 pounds.
This job is performed in a work environment with some exposure to noise, temperature variations, lighting, and ventilation when checking and troubleshooting facilities and equipment.
Possible hazards include the use of tools and equipment, handling various facility-related situations, exposure to cleaning materials, and working outdoors for cleaning tasks and supply procurement. Good vision is required, especially for hands-on maintenance and other technical work.
$31.48 - $32.70 an hour BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Family Practice Physician (On-Call)
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
LOCATION: FKMC
JOB SUMMARY:Provide medical care of the highest quality to AHS patients. Be a leader of the health care team and provide input to improve the operations and quality of services delivered.
HOURS:Volunteer and On-Call Physician hours are arranged by the Medical Director.Clinical
Provide health maintenance.
Provide preventative health care.
Provide evaluation and treatment for acute and chronic illnesses.
Provide health education to patients.
Perform basic interpretation of EKGs and laboratory values.
Supervise physician assistant, mid-level practitioner, nurses, any residents, and students in the care they provide.
Assist with triaging phone calls and drop-in visits.
Participate in 24-hour on-call and hospitalization responsibilities, as per agreement.
Administrative
Assist in maintaining and facilitating smooth clinic operations.
Assist in utilization review and medical quality assurance, as requested by the Medical Director.
Review patient charts and discuss patient disposition.
Participate in designated projects delegated by the Medical Director.
Assists in planning and conducting an in-service training program for an intern, resident, and technical staff.
Assume administrative work as requested by the Medical Director.
Advocacy
Carry out health advocacy measures by overall AHS health advocacy plans.
Serve as a facilitator in this process.
Take initiative in discovering new and more effective means of conducting health advocacy work with patients.
Minimum Qualifications
Must have a valid California Physician/Surgeon license
Must have current Board Certification or be Board Eligible in specialty
Interest and commitment to serve the Asian community
Primary care specialty in pediatrics, family practice, etc
Preferred Qualifications
Proficient in an Asian language (Chinese, Korean, Vietnamese, Tagalog) a plus
Experience in working in the Asian community preferred
perform duties.
Certifications, Licenses, Registrations
Valid California Physician/Surgeon license
Current Board Certification or Board Eligible in specialty
$133.86 - $140.03 an hour
On-call employes do not qualify for company benefits.
BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Behavioral Health Counselor
Asian Health Services Job In Oakland, CA
Under general supervision, provide Substance Use Disorder counseling services including clinical and case management services; conduct psychosocial evaluations and assessments; provide ongoing rehabilitation treatment and interventions; conduct individual, group, and family rehabilitation services; and provide consultation to other programs and agencies on treatment needs and behavioral plans. This position is a licensed clinician and performs duties involving considerable latitude and independence. This position reports to the Behavioral Health Services Manager.Essential Job Functions
Develop SUD curriculum for groups/workshops/events, appropriate for clients served; become proficient in established curricula.
Coordinate treatment and participate in case conferences with mental health, social service, medical, and other SUD providers.
Provide clinical rehab and case management services.
Interview clients and family members; conduct initial and ongoing psychological strength-based assessments.
Develop initial and ongoing treatment plans collaboratively with assigned clients.
Identify and pursue the necessary resources to implement treatment plans.
Conduct individual, group, and family rehabilitation services.
Provide education on behavioral health care symptoms and the role of medication in alleviating such symptoms.
Prepare and main psychosocial case histories for use in diagnostic and monitoring client progress.
Participate in clinical case presentations and peer reviews.
Document clinical assessments, evaluations and develop treatment service plans for all clients served in a timely manner.
Maintain and keep current clinical charts promptly.
Document and maintain clinical records per appropriate standards and regulations.
Prepare reports, case summaries, correspondence, and other written material.
Conduct mental status examination and formulates DSM related diagnoses.
65% of the time will be spent providing direct claimable services.
Provide services in school, home, clinic, and field settings, often independently.
Coordinate services with schools, county departments, community agencies, and primary care clinics in coordinating referrals and ensuring continuity of care for the client.
General Agency/AHS Duties
Fosters an environment that promotes trust and cooperation among clients and staff.
Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
Participates in general membership meetings, fundraisers, and other public events, as required.
Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
Attends AHS staff retreats and Board of Directors meetings, as required.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
Master Degree in social work, marriage and family counseling, clinical or counseling psychology or related
Experience in providing substance use assessment, and individual and group counseling
Preferred Qualifications
Bilingual in an Asian language preferred.
At least one years' experience working with clients who have co-occurring mental health and substance use disorders.
Experience in providing individual, group rehabilitation services and clinical case management in API communities preferred
Knowledge, Skills & Abilities
Knowledge of current evidence-based theories, principles, and practices for services to clients with chronic and serious behavioral health conditions.
Knowledge of psychological diagnostic methods and terminology.
Knowledge of cultural issues, community resources, and family dynamics preferred.
Knowledge of wellness, recovery, and resiliency-oriented strategies and supports.
Knowledge of administrative practices and procedures, including records management and billing.
Knowledge of CA Medi-Cal documentation standards preferred
Certifications, Licenses, Registrations
Licensed with the Board of Behavioral Sciences in California as a licensed Psychologist, LCSW, LMFT or LPCC
Physical & Work Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The job requires the mobility to work in a clinic setting, strength to lift, carry and position supplies and small equipment; touch to conduct physical health assessments; vision to read handwritten and printed materials, and examine and observe patients; hearing and speech to converse in person and by telephone. The employee is occasionally required to lift 10 to 15 pounds. The job is performed in a moderate-to-loud work environment.
$92,839.50 - $95,140.50 a year
Assistant Controller
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
LOCATION: ADMIN-HQJob Summary:
Reporting to the Controller, the Assistant Controller will lead all day-to-day accounting operations related to Grants management and Accounts Receivable, Payroll, Accounts Payable and Cash reporting. The Assistant Controller will be the primary staff member to lead the Fiscal department in the implementation of the new accounting software and will be responsible for the system oversite and maintenance.
The Assistant Controller will review and reconcile the work of and advise and mentor the Accounting Manager-Grants and a team of six accounting staff. The Assistant Controller provides leadership and technical assistance to staff and supervisors in sound fiscal management practices, contract compliance and will assist the Controller in the development of the agency budget.
The Assistant Controller will be responsible for the general ledger reconciliations of accounts payable, accounts receivable, cash and grants administration and the monthly/quarterly/annual financial reporting including, the 403B and Single Audit, annual financial audit, compliance audits, income tax returns, cost certifications, banking, company credit cards and will oversee all compliance and post award management for federal grants in compliance with the Single Audit.
The Assistant Controller is responsible for aligning the Fiscal department practices with the agency's financial and Accounting policies and procedures, the maintenance of its fiscal records according to GAAP/FASB standards, and the preparation of financial reports.
The Assistant Controller must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline-oriented workplace while managing an accounting department of six members. The Assistant Controller should be able to exercise good judgment, and possess strong problem solving and decision-making skills.Essential Job Functions
Plans organize and direct the operations of general accounting, payroll, accounts payable, accounts receivable, cash receipts, and grants accounting.
Prepares maintains, and monitors a suite of monthly reconciliations of balance sheet and income statement accounts performed by members of the Fiscal Department. Provides leadership to the accounting staff through training, evaluating performance, and providing technical assistance.
Responsible for the quality of information and account structure of the Accounting software and IT systems as it relates to general ledger activities. Ensures proper training of staff concerning financial/data processing needs and the effective use of functions/applications related to the health center.
Maintains appropriate financial systems, ledgers, and fiscal policies and procedures, including the maintenance of the chart of accounts. Reviews a variety of reports and statements in support of financial planning and analysis activities.
Prepares monthly Balance Sheet, Income statement and Cash flow reports for the Controller and CFO to assist in the preparation of the Financial reporting package distributed to the CEO, Exec leadership and Board of Directors, apprising the Controller of any issues or areas of concern.
Coordinate the work activities of the staff in preparation for the annual audit and tax return. Ensures that support schedules are prepared on a timely basis.
Develops and implements process improvements within the accounting department to increase efficiency and/or internal control procedures.
Participates in the development of the annual operating budgets.
Provides fiscal information to appropriate outside agencies as needed, including annual cost reports for Medicare and Medi-Cal, Medi-Cal PPS reconciliations, UDS/OSHPD, County business property statement, Form 1099-Misc, and tax forms 990 and 199 reporting for the agency's independent accountants.
Supervisory Responsibilities
Under the supervision of the Controller, conducts supervisory/managerial responsibilities by the organization's policies and applicable laws including interviewing and hiring of employees; planning assigning, scheduling, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
General Agency/AHS Duties
Fosters an environment that promotes trust and cooperation among clients and staff.
Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days and other events.
Participates in general membership meetings, fundraisers and other public events, as required.
Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
Attends AHS staff retreats and Board of Directors meetings, as required.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
A Bachelor's degree from an accredited college or university and four years of progressive accounting experience or an equivalent combination of education and experience.
Experience in Grant Accounting and with a non-profit agency.
Advanced level computer application skills.
Preferred Qualifications
Lead or supervision experience.
Software implementation experience.
Experience in a Healthcare setting.
Knowledge, Skills & Abilities
Strong understanding of GAAP, Code of Federal Regulations (A122 and A87), and single audit (A133), internal control processes, and hands-on experience overseeing and managing a multitude of grants from varying funding sources.
Advanced analytical, accounting, and problem-solving skills, financial accounting analysis and reporting skills including budgeting, reconciling General Ledger and preparing financial reports.
Knowledge of reimbursement procedures to compile and allocate cost information to specific accounts. Ability to work collaboratively to achieve common goals and communicate within different levels of the organization.
Ability to exercise initiative, judgment, discretion, and decision-making to achieve organizational objectives Effective supervisory skills to oversee direct reports and delegate responsibility and authority to staff
Demonstrated attention to detail Must be a well-organized professional who thrives in a fast-paced work environment.
Ability to multi-task, prioritize, and meet deadlines.
Strong written and verbal communication skills.
$134,413.50 - $136,948.50 a year BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Development Associate
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
Location: HQ
JOB SUMMARY: The Development Associate has primary responsibility for event fundraisers, external communication & direct mail, gift processing, and volunteer coordination. Working with the Director of Development, the Development Associate also has responsibility for donor stewardship, media relations, and a capital campaign.Essential Job Functions
Plans and executes the agency's event fundraisers, including the Annual Gala, Golf Charity Tournament, and Yogathon.
Working with design contractors and print vendors, responsible for the agency's external communication and direct mail pieces, including the agency's website, Facebook page, newsletters, annual report, solicitation letters, email blasts, event invitations, and others.
Responsible for processing and acknowledgment of gifts and management of the agency's donor database. Hands-on knowledge of Raiser's Edge 7 is a requisite.
Responsible for recruiting and supervising community volunteers for on-going assistance with event planning and execution, mailings, gift entry, etc. Working with the Director of Development, responsible for stewarding and coordinating volunteer event committee members.
Support the Director of Development in Media relations. Support the Director of Development on the Capital Campaign.
General Agency/AHS Duties
Fosters an environment that promotes trust and cooperation among clients and staff.
Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
Participates in general membership meetings, fundraisers, and other public events, as required.
Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
Attends AHS staff retreats and Board of Directors meetings, as required.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
Bachelor's degree and two to three years of significant event planning experience
Knowledge, Skills & Abilities
Hands-on experience in planning and implementing fundraising events independently and in partnership with a committee of volunteers.
Must be energetic, creative, resourceful, and demonstrate initiative in solving problems.
Exceptional organizational skills with the ability to perform within deadlines, manage multiple assignments and maintain a professional attitude during times of high activity.
Outstanding interpersonal skills, including the ability to work with a wide range of stakeholders (board members, committee members, donors, staff, contractors, and vendors) and to supervise volunteers.
A proven record of working collaboratively as part of a team.
PC proficiency (MS Office Suite in Windows environment); Word and Excel.
Hands-on experience with Raiser's Edge 7 database software required.
$34.29 - $35.50 an hour BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Behavioral Health Clinical Director
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
LOCATION: ADMIN-ARC
JOB SUMMARY:The Integrated Behavioral Health (IBH) Clinical Director is responsible for the clinical oversight and management of the agency's integrated behavioral health services. This role ensures high-quality, culturally responsive care through clinical supervision, training, and oversight of clinical program staff. In addition, the clinical director assists with program management, productivity monitoring, and liaising with funders and also carries a small caseload providing direct services to IBH clients. This position reports to the Chief Medical Officer, with indirect supervision from the President.Leadership & Program Ovesight
Leads program implementation, quality improvement initiatives. program(s)' service delivery, and future program development.
Provides administrative oversight and monitors clinical deliverables, productivity targets and patient access.
Directs a system of care providers and funders regarding program management.
Develops and manages IBH budget, optimizing resource allocation to sustain and grow services as needed.
Contributes to grant development and oversees IBH-related grants.
Serves on the Executive Leadership 2 (EL2) level with other directors to inform Executive Leadership 1 (EL1) and to implement strategic priorities and organizational initiatives.
Clinical Supervision & Quality Insurance
Provides weekly individual/group clinical supervision to staff assigned.
Oversees all aspects of behavioral health services, including intake/assessment, diagnosis, treatment planning, treatment interventions, charting procedures, case management, consultation, and case closing procedures.
Perform chart reviews to monitor clinical interventions and documentation of services, to ensure quality and appropriateness of services, including risk management.
Be the Supervisor of the Day to manage client crisis and client care urgent needs for that day.
Leads and/or facilitates staff meetings, training, peer review meetings, and consultations as assigned.
Reviews and addresses any patient grievances and patient experience issues.
Service Delivery, Collaboration & Patient Care
Provide behavioral health services to a small caseload of clients, equivalent to 5 FTE of clinical supervisee load.
Maintain timely and accurate service contacts per appropriate standards and regulations.
Participates in cross-departmental meetings, including but not limited to Management, Cross-Component, Continuous Quality Improvement and Cross-Site Directors meetings.
Function as a professional role model for staff.
General Agency/AHS Duties
Fosters an environment that promotes trust and cooperation among clients and staff.
Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
Participates in general membership meetings, fundraisers, and other public events, as required.
Participates in outreach activities, and agency advocacy, and serves on ad hoc committees, as requested.
Attends AHS staff retreats and Board of Directors meetings, as required.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
Maintain valid California professional license in good standing in LCSW, LMFT, LPCC or other licensed mental health degrees.
Eligible to provide clinical supervision for licensed registered staff.
Knowledge of Behavioral Health documentation/billing/operations and HIPAA standards.
Excellent verbal and written communication skills.
Preferred Qualifications
Clinical supervisory experience in behavioral health setting supervising licensed registered and case manager level staff.
Program management experience in a behavioral health setting.
Bilingual/bicultural in an Asian Language.
Knowledge of cultural issues, community resources, and family dynamics.
Certifications, Licenses, Registrations
Maintain valid California professional license in good standing in LCSW, LMFT, LPCC, or other licensed mental health clinical degrees.
Physical & Work Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The job requires the mobility to work in a clinic setting, strength to lift, carry and position supplies and small equipment; touch to conduct physical health assessments; vision to read handwritten and printed materials, and examine and observe patients; hearing and speech to converse in person and by telephone. The employee is occasionally required to lift 10 to 15 pounds. The job is performed in a moderate-to-loud work environment.
$130,000 - $165,000 a year BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Licensed Clinical Social Worker
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
LOCATION: ADMIN-HQ
HYBRID: 1 day WFH, 4 days in clinic
JOB SUMMARY:Under the general direction of the Behavioral Health Services Manager, the individual in this position is responsible for performing mental health treatment services, psychotherapy, crisis intervention, and coordinating patient care with appropriate staff.Essential Job Functions
Perform comprehensive mental health treatment services to clients including intake evaluations, assessments, individualized treatment plans, crisis intervention, individual therapy, family therapy, group therapy treatment planning, case management, and outreach.
Provide psychotherapy and substance abuse treatment and services to primary adults and adolescents and children as needed.
Crisis intervention may include walk-in non-registered patients as well as AHS patients.
Coordinate care with psychiatrists, behavioral health managers, medical social workers, provider staff, perinatal program manager, and other AHS staff as needed.
Provide counseling, information referral, and follow-up services for AHS patients in family violence situations.
Provide consultation for other AHS staff in providing psychosocial assessments as appropriate in consultation with the supervisor.
Work with providers in providing consultations regarding behavioral modification techniques etc.
Coordinate and conduct domestic violence training to AHS staff as needed.
Maintain patient records, document services provided, and maintain confidentiality in all aspects of service delivery.
Update and maintain a behavioral health database.
Insures and monitors all operations, procedures, interventions, and documentation comply with the agency, state, and county guidelines, and quality assurance standards.
Participates in behavioral health services meetings.
Liaison with outside agencies including but not limited to psychiatric/counseling institutions, social service agencies, or other mental health facilities to coordinate patient care for AHS patients.
Participates as an active member of the community mental health treatment team.
Provides clinical supervision to MSWs and ASWs as needed.
Supervision duty can be performed only if the one-time 15-hour course in supervision required by the California Board of Behavioral Sciences was completed.
Other clinical and operation duties as assigned.
Minimum Qualifications
Two years of clinical experience in therapy, counseling, and case management.
Brief (crisis) and long-term psychotherapy experience essential
Must provide verification
Preferred Qualifications
Bilingual in Cantonese or Vietnamese and English
Certifications, Licenses, Registrations
Valid California professional license in LCSW
$97,929 - $100,386 a year BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Medical Assistant - On-Call (Vietnamese)
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
LOCATION: Frank Kiang Medical Center (FKMC)
JOB SUMMARY:The Health Coach is a Medical Assistant who, under supervision from the Clinic Site RN Manager or Clinic Units Manager, also serves as a member of the chronic care management team collaborating with patients and their providers to optimize the delivery of health care services to patients. The Health Coach provides medical assistance and interpretation, coordinates patient care with providers, and performs clerical tasks.
This is the entry-level trainee classification for the Health Coach position. Persons are recruited into this trainee position with the basic education, experience, and customer service skills required to perform all the duties of a Health Coach II, as described below. Under close supervision, incumbents undergo training, observation, testing, and evaluation in the full range of health coaching duties, as described below. Trainees are expected to complete the curriculum within one year, acquiring the knowledge, clinical competence, data gathering, and patient relations skills to fully and competently perform the duties of a Health Coach II. Promotion to the Health Coach II classification will be contingent upon successful completion of the training program as evidenced by the trainee's performance evaluations and examinations.Essential Job Functions
Clinic:
Provides the highest quality of Medical Assistant care according to clinic policies and culturally competent care consistent with the agency's Guide to Service Excellence and Corporate Compliance Plan
Safeguards patients' privacy rights and cooperates in the resolution of patient complaints.
Participates in a year-long intensive training program to learn the core competencies required of a Health Coach II as described below (Duties and Responsibilities of a Health Coach II).
During the training process, incumbents are required to perform all the Health Coach II duties under close supervision and are expected to meet the goal of working independently by the end of the training period.
Takes and records vital signs, recognizing abnormalities, and reporting them to nurses and providers.
Interviews patient to obtain and record medical history using SOAP format in preparation for medical visits
Obtains basic health information and relevant documents and records.
Participates in team huddles with providers before the start of clinic day to prepare for patient visits and manage standing orders.
Performs basic in-clinic lab tests and obtains/processes specimens for lab send-out; performs tests such as electrocardiogram, spirometry, audiometry, and Snellen test.
Performs basic nursing procedures such as injections (for immunizations and tuberculin skin tests only), phlebotomy, and dressing changes.
Fills out forms for ancillary services or referrals as directed by a physician.
Assists in optimizing patient flow.
Performs sterilization, infection control and cleaning of clinic areas, and cleaning medical instruments/equipment.
Maintains and orders clinic supplies, keeping examination rooms, and nursing area well-stocked.
Performs interpretation duties, and makes simple referrals as required/assigned.
Enters data and retrieve reports from the CDMS system as needed.
Meets with provider staff to discuss elements of patient care and carries out orders as directed.
Enters health information into electronic health records (EHR) and utilizes EHR for documentation, records retrieval, staff communications, and data reporting.
Technical/Ethical:
Adheres to policy and procedures within the unit.
Ensures patient's rights to privacy, safety, and confidentiality.
Attends appropriate in-service education courses for technical growth.
Leadership:
Attend all staff and component meetings, providing input as necessary; may participate in AHS subcommittees.
Identifies problems in the work area and works with others to seek solutions.
Demonstrates good communication skills with patients.
Appropriately carries out AHS organizational goals.
Participates in orientation and training for volunteers and new staff.
Minimum Qualifications
The employee must be experienced clinical Medical Assistant, having met the education and training requirements in the Medical Assistant field, and performing Medical Assistant duties with a high level of proficiency and culturally compassionate care
Minimum one year of clinical experience in the healthcare setting
Bilingual/bicultural in an Asian language required
Certifications, Licenses, Registrations
Will be required to take the LCAP Medical Interpretation course and exam within 12 months of employment
CPR certification required
Medical Assistant certification must be obtained within one year of hire as a Health Coach I
$32.64 - $35.73 an hour
On-Call employees does not qualify for company benefits.
BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Community Health Advocate (HIV)
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
Location: HIV Clinic
Job Summary:Contributes as a team member to facilitate and enhance access to, appropriate utilization of, and satisfaction with AHS services by patients and community members. Helps to plan and implement advocacy activities through patient and community education and engagement. Job functions span duties in Member Services, Support Services, Clinical Services, and Community Services. The assignment of tasks and the percentage of time spent in each area will be determined by the Program Manager, in consultation with managers and supervisors in those work areas. This will vary by position and may shift depending on staffing levels (sickness, vacation, leaves) and as patient and community need change.
Honeycomb Hideout 510 (HCH510):Honeycomb Hideout 510 (HCH510) was founded in 2017 by the Asian Health Services HIV Prevention and Care department to bring local awareness and advocacy to HIV/AIDS and the communities that it impacts most deeply. HCH510 offers:
-Free HIV and Hepatitis C rapid testing-Training and education for HIV prevention, sexual health and risk reduction, and LGBTQIA+ health topics-Medical case management, ADAP enrollment, and Ryan White services for individuals living with HIV-Navigation and linkage services for STI testing and PrEP/PEP-Peer advocacy and services from LGBTQIA+ staff
Essential Job Functions
Conduct and document health education and outreach activities on various health topics (e.g., access to health care/health insurance, perinatal, AIDS, smoking cessation, etc.) in a linguistically and culturally appropriate manner with small-large groups and individuals.
Conduct perinatal workshops and participate in planning, implementing, and monitoring changes to improve the quality of perinatal services, particularly for our smaller communities. Includes but not limited to participating in meetings and training.
Conduct community needs assessments and evaluation activities through various formats (e.g., focus groups, community surveys, patient surveys, key informant interviews) and participate in planning effective programs and services for AHS patients and Asian immigrant communities.
Develop and maintain contacts and working relations with staff at other organizations serving the Asian immigrant community.
Represent AHS in various community forums and meetings. (This should be a separate line)
Coordinate and participate in health education materials development: a) Develop or adapt educational materials for cultural appropriateness in a variety of formats (written, video, displays/posters, PowerPoint presentations, etc.), b) Translate, c) Design, d) Duplicate, e) Review materials for readability, translation quality, and cultural appropriateness, and f) coordinate or participate in Clinic-Health Ed Materials Committee meetings.
Patient Leadership Council: a) Identify and recruit potential patients for PLC involvement, b) Plan, attend and facilitate PLC meetings, c) Assist PLC members in identifying and carrying out their plans, d) Develop and train PLC members in advocacy/leadership skill, e) Identify issue/problem in the community to achieve AHS goals. e) Write a summary monthly PLC meeting report.
Coordinate the collection of data, summarize, and write evaluation reports for funding requirements.
Waiting Area Duties
Create a welcoming environment in the waiting area that addresses patients' needs by greeting, scanning for difficulties such as long waits or delays, answering questions, assisting, and directing patients to appropriate services and staff in the organization.
Conduct outreach/education activities and patient surveys in the waiting room.
Interpreting Translation Duties
Back-up to provide phone, on-site, and message-relay interpreting services for all healthcare-related interactions between patients and any AHS staff (e.g., front desk interactions, triage, clinicians, billing, perinatal, behavioral health, nutrition, dental, AMSHO, etc.)
Provide interpreting services during educational workshops and activities, special events, meetings, hearings, media events, and other organizational activities.
Observe current codes of ethics and standards of practice for health care interpreting (e.g., interprets all speakers' messages accurately and completely; transparently carries out various interpreter interventions, such as cultural brokering, to facilitate clear communication between speakers; etc.)
Sight-translate written materials between English and language of service.
Interpret over the phone, on occasion, for other health care organizations and providers.
Translate written clinic, health education, and organizational materials, acting as primary translator, word-processor, editor, proofreader, and/or back-translator as assigned.
Participate in developing and implementing tools and activities to a) assess language proficiency and interpreting skills and b) train and develop language proficiency and medical terminology among AHS staff.
Support Services Duties: CHA as back-up
Greet and register patients, update patients' records, and create and distribute forms related to patients' visits.
Verify insurance and financial status of patients and update records.
Determine and explain to patients the extent of their insurance benefits and payment responsibilities, and collect insurance co-payments.
Answer and appropriately handle intercom and phone calls. Assess callers' needs and assist them in getting their needs met.
Facilitate internal and external referrals and appointments: Schedule, cancel, and reschedule referrals and appointments as needed. Internally, includes all AHS services appointments (e.g., medical clinic, eligibility, nutrition, dental, behavioral health, special clinics, health education, etc.). Externally, includes appointments for specialists, hospitals, clinics, diagnostic testing, treatment, and other organizations providing health and social services.
Make daily appointment reminder calls to assigned patients.
Anticipate and take pro-active steps to identify and avoid patient problems. Facilitate resolution of problems that are within AHS departments, between AHS departments, or involve external organizations, providers, and services. Includes but not limited to billing issues, medication requests/refills/questions, lab results, specimen collection, equipment loan, eligibility, referrals, etc.
Assist patients to complete all healthcare-related paperwork, including but not limited to 32 weeks' prenatal records, CHDP forms, medical record releases, disability, WIC, pregnancy verification, MSP, and other requests. Process their paperwork.
Assist medical records to pull charts, retrieve or return medical records, respond to requests for Release of Medical Records, copy patient records, and participate in the annual purge of medical records.
Carry out phone and mail communications with patients related to their health care needs and AHS treatment and services. Includes but is not limited to broken appointments.
Patient Eligibility: CHA as back-up
Conducts patient financial screening to determine eligibility for County Medical Services Program (CMSP), Medicare, Medi-Cal, Healthy Families, and other payment sources.
Assists patients in completing forms and applications for payment programs. Follows up on patients' pending status for payment programs.
Assists patients in selecting a primary care provider and a health insurance plan, including PPO and HMO.
Contacts health plan and insurance company to verify patients' insurance coverage and referral requirement; may assist in completing Medi-Cal applications and perform status follow-up with the county's Medi-Cal worker.
Updates patient financial information.
Answer inquiries and provides counseling regarding Medi-Cal and Medicare and their managed care systems, and other social service needs.
Answers phone calls and make appointments for members.
Assists the Member Services Manager in conducting member exit interviews and in processing monthly member rosters for all AHS' contracted managed care plans.
Provides advocacy for AHS patients/members due to government welfare reform and immigration policies.
Conduct medical history intake interviews for all patients including new patients, newborn infants, and perinatal patients
General Agency/AHS Duties
Fosters an environment that promotes trust and cooperation among clients and staff.
Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
Participates in general membership meetings, fundraisers, and other public events, as required.
Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
Attends AHS staff retreats and Board of Directors meetings, as required.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency
Minimum Qualifications
A Bachelor's degree and two years of work-related experience in a health setting -OR-
A high school diploma and four years of relevant work experience
Ability to speak, read, and write in a high proficiency level in an Asian language (Vietnamese, Cantonese and/or Mandarin). Open to Burmese or Spanish.
Preferred Qualifications
Preferred Bachelor's degree majors: health, social service, or other closely-related fields
Experience working in the community health field, LGBTQ community, and HIV prevention
Knowledge, Skills & Abilities
The relationship between advocacy and improving the health of the Asian community.
Cultural, socioeconomic and political factors affecting health in immigrant and refugee Asian communities.
Health, social services, and community resources/leaders in at least one API community.
Leading and working with diverse staff and community members respectfully and collaboratively.
Innovative, cooperative, and collaborative problem-solving.
Planning and coordinating small-medium scale projects and events.
Strong interpersonal and communication skills bother oral and written.
Organizing and engaging immigrant communities in education and advocacy activities.
Proficiency in or ability to learn English and Asian language word processing.
Ability to work under pressure and handle multiple tasks.
Ability to exercise good judgment.
Ability to work independently with minimal supervision.
Available to work on weekends and evenings as needed.
Decisions have a broad impact on a patient's experience at AHS.
High level of concentration required, to coordinate multiple program tasks, problem-solving with external organizations, and coordination with other departments and programs of the entire organization.
Physical & Work Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rapid, intense especially when faced with program and advocacy activity deadlines. Standing required about 20-25% of the time includes walking around. Time, speaking, and listening require about 75-90% of the time, mainly communicating with patients, staff, and outside agencies and organizations. Environmental and health hazards, minimal exposure however will face job stress periodically.
$30.65 - $31.85 an hour BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Mental Health Therapist IV
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
LOCATION: ADMIN-HQ
JOB SUMMARY:Responsible for providing primarily direct behavioral health treatment services to community severely mentally ill (SMI) clients. Services to be provided include mental health screening, crisis stabilization, individual/group/family counseling, culturally relevant assessment, treatment, and clinical case management.Service Delivery
Provide clinical and case management services; interview clients and family members; conduct initial and ongoing psychological strength-based assessments.
Develop initial and ongoing treatment plans on clients; identify and pursue necessary resources to implement treatment plans.
Provide crisis intervention as needed; stabilize clients in crisis including brief intervention in the clinic; arrange for hospitalization and coordinates treatment elements.
Conduct examinations and formulate a diagnosis.
Participate in clinical case presentations and peer reviews. Take the lead to coordinate with interdisciplinary team members regarding the client's treatment progress and need for modification of service plan.
65% of the time will be spent providing direct claimable services.
Provide services in school, home, clinic, and field settings, often independently.
Coordinate services with schools, county departments, community agencies, and primary care clinics in coordinating referrals and ensuring continuity of care for clients.
Consultation & Training
Participate in individual or group clinical supervision meeting as assigned
Participate in staff meetings, training, peer review meetings and consultations as assigned
Clinical Charting
Document clinical assessments, evaluations and develop treatment service plans for all clients served promptly.
Maintain and keep current clinical charts promptly.
Document and maintain clinical records per appropriate standards and regulations.
Minimum Qualifications
Master's degree or higher from an accredited school in social work, marriage and family therapy, psychology or related field
Preferred Qualifications
Bilingual in an Asian language preferred
Experience in providing individual, group counseling, and clinical case management in API and SMI communities preferred.
Knowledge of cultural issues, community resources, and family dynamics preferred.
Knowledge of Medi-Cal documentation standards preferred.
Certifications, Licenses, Registrations
Licensed and registered with the Board of Behavioral Sciences in California as an LCSW, LMFT, LPPC or Board of Psychology and Psychological Assistant
$95,082 - $97,675.50 a year BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Family Practice Physician (On-Call)
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on "whole patient health," which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
LOCATION: FKMC
JOB SUMMARY:
Provide medical care of the highest quality to AHS patients. Be a leader of the health care team and provide input to improve the operations and quality of services delivered.
HOURS:
Volunteer and On-Call Physician hours are arranged by the Medical Director.
Clinical
* Provide health maintenance.
* Provide preventative health care.
* Provide evaluation and treatment for acute and chronic illnesses.
* Provide health education to patients.
* Perform basic interpretation of EKGs and laboratory values.
* Supervise physician assistant, mid-level practitioner, nurses, any residents, and students in the care they provide.
* Assist with triaging phone calls and drop-in visits.
* Participate in 24-hour on-call and hospitalization responsibilities, as per agreement.
Administrative
* Assist in maintaining and facilitating smooth clinic operations.
* Assist in utilization review and medical quality assurance, as requested by the Medical Director.
* Review patient charts and discuss patient disposition.
* Participate in designated projects delegated by the Medical Director.
* Assists in planning and conducting an in-service training program for an intern, resident, and technical staff.
* Assume administrative work as requested by the Medical Director.
Advocacy
* Carry out health advocacy measures by overall AHS health advocacy plans.
* Serve as a facilitator in this process.
* Take initiative in discovering new and more effective means of conducting health advocacy work with patients.
Minimum Qualifications
* Must have a valid California Physician/Surgeon license
* Must have current Board Certification or be Board Eligible in specialty
* Interest and commitment to serve the Asian community
* Primary care specialty in pediatrics, family practice, etc
Preferred Qualifications
* Proficient in an Asian language (Chinese, Korean, Vietnamese, Tagalog) a plus
* Experience in working in the Asian community preferred
* perform duties.
Certifications, Licenses, Registrations
* Valid California Physician/Surgeon license
* Current Board Certification or Board Eligible in specialty
$133.86 - $140.03 an hour
On-call employes do not qualify for company benefits.
BENEFITS:
Medical, Dental, Vision premiums 100% paid by AHS
12 Vacation Days
12 Sick Days
13 Holidays and 3 Floating Holidays
3% 403B Employer Contributions and up to 2% Employee Match Contribution
Transportation Benefit Paid by AHS
FSA/Dependent Care Assistance
Long Term Disability
Specialty Mental Health Clinical Manager
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on "whole patient health," which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
JOB SUMMARY:
The SMH Clinical Manager is responsible for clinical supervision, training, and oversight to Specialty Mental Health program staff. Also, the clinical manager assists with program management, productivity monitoring, liaising with funders, and also carry a small caseload providing direct services to SMH clients. This position reports to the SMH Associate Director.
Essential Job Functions
* Assist in implementing and monitoring assigned program(s)' service delivery, quality of care, contract deliverables, and future program development.
* Provide administrative oversight and performance evaluation of staff assigned.
* Collaborate with the system of care providers and funders regarding program management.
* Provide weekly individual/group clinical supervision to staff assigned.
* Clinical supervision encompasses all aspects of behavioral health services: intake/assessment, diagnosis, treatment planning, treatment interventions, charting procedures, case management, consultation, and case closing procedures.
* Perform chart reviews to monitor clinical interventions and documentation of services, to ensure quality and appropriateness of services, including risk management.
* Maintain at least 5 FTE equivalent of clinical supervisee load.
* Be the Supervisor of the Day to manage client crisis and client care urgent needs for that day.
* Participate and/or facilitate staff meetings, training, peer review meetings, and consultations as assigned.
* Function as a professional role model for staff.
* Provide behavioral health service to a small caseload of clients.
* Maintain timely and accurate service contacts per appropriate standards and regulations.
General Agency/AHS Duties
* Fosters an environment that promotes trust and cooperation among clients and staff.
* Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
* Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
* Participates in general membership meetings, fundraisers, and other public events, as required.
* Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
* Attends AHS staff retreats and Board of Directors meetings, as required.
* Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
* Three to five years of clinical experience in a behavioral health
Preferred Qualifications
* Clinical Supervisory experience in behavioral health setting supervising para-professionals, peer specialists, family partners preferred.
* Program management experience in behavioral health setting preferred.
* Bilingual/bicultural in an Asian Language.
* Knowledge of cultural issues, community resources, and family dynamics preferred.
Knowledge, Skills & Abilities
* Knowledge of Medi-Cal/Medicare/ Rehab Option documentation and HIPAA standards.
* Excellent verbal and written communication skills.
Certifications, Licenses & Registrations
* Maintain valid California professional license in good standing for in LCSW, LMFT, LPPC, Licensed PsychologistCompletion of 15-hour Clinical Supervision Training for clinical supervision
Physicial & Work Demands
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The job requires the mobility to work in a clinic setting, strength to lift, carry and position supplies and small equipment; touch to conduct physical health assessments; vision to read handwritten and printed materials, and examine and observe patients; hearing and speech to converse in person and by telephone. The employee is occasionally required to lift 10 to 15 pounds. The job is performed in a moderate-to-loud work environment.
$102,433.50 - $105,085.50 a year
BENEFITS:
Medical, Dental, Vision premiums 100% paid by AHS
12 Vacation Days
12 Sick Days
13 Holidays and 3 Floating Holidays
3% 403B Employer Contributions and up to 2% Employee Match Contribution
Transportation Benefit Paid by AHS
FSA/Dependent Care Assistance
Long Term Disability
Development Associate
Asian Health Services Job In Oakland, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on "whole patient health," which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
Location: HQ
JOB SUMMARY:
The Development Associate has primary responsibility for event fundraisers, external communication & direct mail, gift processing, and volunteer coordination. Working with the Director of Development, the Development Associate also has responsibility for donor stewardship, media relations, and a capital campaign.
Essential Job Functions
* Plans and executes the agency's event fundraisers, including the Annual Gala, Golf Charity Tournament, and Yogathon.
* Working with design contractors and print vendors, responsible for the agency's external communication and direct mail pieces, including the agency's website, Facebook page, newsletters, annual report, solicitation letters, email blasts, event invitations, and others.
* Responsible for processing and acknowledgment of gifts and management of the agency's donor database. Hands-on knowledge of Raiser's Edge 7 is a requisite.
* Responsible for recruiting and supervising community volunteers for on-going assistance with event planning and execution, mailings, gift entry, etc. Working with the Director of Development, responsible for stewarding and coordinating volunteer event committee members.
* Support the Director of Development in Media relations. Support the Director of Development on the Capital Campaign.
General Agency/AHS Duties
* Fosters an environment that promotes trust and cooperation among clients and staff.
* Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
* Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
* Participates in general membership meetings, fundraisers, and other public events, as required.
* Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
* Attends AHS staff retreats and Board of Directors meetings, as required.
* Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
* Bachelor's degree and two to three years of significant event planning experience
Knowledge, Skills & Abilities
* Hands-on experience in planning and implementing fundraising events independently and in partnership with a committee of volunteers.
* Must be energetic, creative, resourceful, and demonstrate initiative in solving problems.
* Exceptional organizational skills with the ability to perform within deadlines, manage multiple assignments and maintain a professional attitude during times of high activity.
* Outstanding interpersonal skills, including the ability to work with a wide range of stakeholders (board members, committee members, donors, staff, contractors, and vendors) and to supervise volunteers.
* A proven record of working collaboratively as part of a team.
* PC proficiency (MS Office Suite in Windows environment); Word and Excel.
* Hands-on experience with Raiser's Edge 7 database software required.
$34.29 - $35.50 an hour
BENEFITS:
Medical, Dental, Vision premiums 100% paid by AHS
12 Vacation Days
12 Sick Days
13 Holidays and 3 Floating Holidays
3% 403B Employer Contributions and up to 2% Employee Match Contribution
Transportation Benefit Paid by AHS
FSA/Dependent Care Assistance
Long Term Disability
Registered Dental Assistant
Asian Health Services Job In San Leandro, CA
Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
LOCATION: San Leandro, CA
JOB SUMMARY:Under general supervision of the Dental Supervisor RDA-Clinic Coordinator, Dentist, or Chief Dental Officer performs all duties of a Dental Assistant including assistance to the dentist and dental hygienist during a variety of treatment procedures, and other functions as legally allowed in the state of California. Essential Job Functions
Setting up
Helping patients feel comfortable before, during, and after dental treatment
Asking about or verifying when necessary a patient's medical history and taking blood pressure and pulse
Taking and developing dental radiographs (x-rays)
Chairside assisting
Providing patients with instructions for oral care following dental treatment procedures
Teaching patients appropriate oral hygiene strategies to maintain oral health (like tooth brushing, flossing and nutritional counseling
Serving as infection control officer, developing infection control protocol and preparing and sterilizing instruments and equipment, and the patient's area
Keeping operatories stocked and sterile
Maintaining dental equipment
Taking impressions of patients' teeth for study casts (models of teeth).
May apply non-aerosol and non-caustic topical agents
May remove post-extraction and periodontal dressings
May place and remove elastic orthodontic separators
May hold anterior matrices
May remove sutures
May apply topical fluoride after scaling and polishing by the Dentist, Hygienist, or Dental Supervisor RDA-Clinic Coordinator
May place and remove rubber dams
Other dental or chairside duties assigned by the supervisor.
Under general supervision, an Registered Dental Assistant may perform:
Mouth mirror inspecting oral cavity to include charting of obvious lesions, existing restorations, and missing teeth
Placement and removal of temporary sedative dressings
Under direct supervision, an Registered Dental Assistant may perform the following procedures:
Obtain endodontic cultures
Dry canals previously opened by the Supervising Dentist, with absorbent points
Test pulp vitality
Place bases and liners on sound dentin
Remove excess cement from gingival surfaces of teeth with a hand instrument or fluoride
Size stainless steel crowns, temporary crowns and bands
Temporary cementations and removal of orthodontics bands
Placements of orthodontic separators
Placements and litigations of arch wires
Placement of post-extractions and periodontal dressings
Coronal polishing if certified
Removal of excess cements from coronal surfaces of teeth by means of ultrasonic scaler if certified
Observe professional and ethical standards of the job.
Follow clinic protocols.
Comply with OSHA regulations.
Comply with AHS health and safety rules and procedures.
Comply with Human Resources requirements such as attending periodic in-service training, meeting annual health exam requirement, submitting proof of CME and license renewals, etc.
Assist in providing orientation to new employees including newly-employed front desk assistants, Dental Assistants, Registered Dental Assistant, Dental Hygienist, Dentist, etc.
Be willing to assist in other tasks as requested when appropriate and time allows.
Attend regular department meetings and organization-wide staff meetings.
Promote teamwork and a positive work environment in the department.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
Must show proof of high school diploma
Fluent in English and any Asian language
Preferred Qualifications
Minimum of one year paid dental assisting work experience
Certifications, Licenses, Registrations
Valid Registered Dental Assistant California license
CDA for Supervising Dental Assistant
Passage of Radiation Health and Safety examination
Passage of Infection Control examination
Current coronal polishing certificate
Current CPR card
Valid X-ray certificate
$31.99 - $33.22 an hour BENEFITS:Medical, Dental, Vision premiums 100% paid by AHS12 Vacation Days12 Sick Days13 Holidays and 3 Floating Holidays3% 403B Employer Contributions and up to 2% Employee Match ContributionTransportation Benefit Paid by AHSFSA/Dependent Care AssistanceLong Term Disability
Mental Health Specialist II
Asian Health Services Job In Oakland, CA
JOB SUMMARY:Under general supervision, provide behavioral health rehabilitation and case management services to clients. Services to be provided include individual/group rehabilitation, child/parent support groups, case management, wellness outreach/consultation, and system navigation. This position reports to the SMH Clinical Manager.Essential Job Functions
Provide rehabilitation, case management services, and support; interview clients and family members; conduct initial and ongoing strength-based assessments.
Develop initial and ongoing treatment plans on assigned clients; identify and pursue necessary resources to implement treatment plans.
Conduct individual, group, and family rehabilitation services; provide education on behavioral health care symptoms and the role of medication in alleviating such symptoms; assist in reducing symptoms caused by mental health disorders.
Prepare and maintain psychosocial case histories for use in diagnostic evaluations and clinical monitoring of client progress.
Notify clients and families of community resources and make referrals as necessary to meet basic needs such as housing, medical, financial care, and employment.
Participate in clinical case presentations and peer reviews.
Achieve and maintain clinic performance standards established for percent of time devoted to direct claimable services.
Provide services in school, home, clinic, and field settings, often independently.
Collaborate with schools, county departments, community agencies, and primary care clinics to coordinate referrals and ensure continuity of care for clients.
Participate in weekly individual supervision meetings as assigned.
Participate in staff meetings, training, peer review meetings, and consultations as assigned.
Maintain timely and accurate service contacts per appropriate standards and regulations.
General Agency/AHS Duties
Fosters an environment that promotes trust and cooperation among clients and staff.
2. Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
3. Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
4. Participates in general membership meetings, fundraisers, and other public events, as required.
5. Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
6. Attends AHS staff retreats and Board of Directors meetings, as required.
Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
Bachelor's degree in Social Work, Counseling, Psychology or other humanities-related fields from an accredited college or university plus 2 years of work experience in the human services field
Preferred Qualifications
Commitment to working in the Asian community, to community health care with familiarity with community health clinics preferred
Bilingual/bicultural in an Asian language
Knowledge, Skills & Abilities
Knowledge of current theories, practices, and principles and practices for services to clients with serious behavioral health care symptoms and diagnosis; psychological diagnostic methods and terminology; and cultural and social factors affecting behavioral patterns.
Excellent verbal and written communication skills.
Experience in providing individual, group counseling, and clinical case management in API communities.
Knowledge of cultural issues, community resources, and family dynamics.
Knowledge of Medi-Cal documentation standards
Physical & Work Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to lift to 15 pounds with assistance.
The job requires mobility to work in a clinical setting and to travel to the AMSHO sites as necessary; strength to lift, carry and position supplies and equipment; touch to conduct physical health assessments; vision to read handwritten and printed materials and examine and observe patients; hearing and speech to converse in person and by telephone. The job is performed in a moderate-to-loud work environment.
$30.41 - $31.78 an hour