Transportation Lead - CDL
Apria Healthcare Job In Gilbert, AZ
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
ABOUT THE COMPANY
Apria Healthcare's mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful and compassionate people, to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.
JOB SUMMARY
Team Managers will supervise full-time/part-time employees who are in contact with our patients and customers in person and via email, phone, live chat and other methods. Most importantly, this position provides guidance and leadership for staff to ensure employees are achieving customer happiness through effective communication, problem solving, and efficient processes. Key responsibilities for creating a positive, employee-centric environment include:
Creating an inspiring team atmosphere with an open communication culture.
Setting clear team goals.
Motivating team members to perform their best.
Listening to team members' feedback and resolving any issues or conflicts.
Recognizing high performance and reward accomplishments.
Encouraging creativity.
Suggesting and organizing team-building activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delegate tasks and set deadlines.
Oversee day-to-day operation.
Monitor team performance and report on metrics.
Perform quality checks on individual work performance, identify training needs, and provide coaching.
Ensures team members complete order processing using current tools, processes and technology.
Oversees engagement of patients and referral sources in order status, ensuring timely follow-up as needed.
Responsible for front desk reception area and the supervision of Branch Coordinators.
May assist in implementing new policies and programs.
May assist Sales when necessary to maintain contact with major accounts and key referral sources within branch territory.
Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
This position supervises all direct reports of the department and is responsible for the performance management, hiring, and discipline of direct reports within the department.
Provides direction and guidance in work assignments.
Provides timely coaching and feedback to staff.
Ensures work assignments are completed accurately, efficiently and timely.
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
Proven work experience as a team leader or supervisor.
In-depth knowledge of performance metrics.
Good PC skills, especially MS Excel.
Degree in management or training in team leading is a plus.
MUST HAVE A CDL
Must have a minimum of (1) year DME experience
SKILLS, KNOWLEDGE AND ABILITIES
Patient-Focused: You start with the patient and work backwards. You invest the time and energy to understand the patients' objectives, then tie all your activities directly to the achievement of those objectives.
Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision.
Collaborative: You love teamwork. Your colleagues love having you on the team. You work well across functions and groups.
An Effective Communicator: You write and speak clearly, concisely and with a spirit of partnership. You actively inform and inspire with your messaging. You speak plainly and are transparent with your business colleagues.
Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model.
Relationship Builder: You excel in getting people involved and building a network of contacts that allow you to multiply your influence on the organization.
Certificates, Licenses, Registrations or Professional Designations
N/A
Computer Skills
Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word
Language Skills
English (reading, writing, verbal)
Mathematical Skills
Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
PHYSICAL DEMANDS
This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. This position also may require the occasional lifting of equipment up to 50 lbs.
OTHER INFORMATION
The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual's position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform essential functions.
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Patient Service Technician-CMV
Apria Healthcare Job In Gilbert, AZ
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
JOB SUMMARY
Our Patient Service Technicians positively impact the lives of patients each and every day by delivering medical equipment to them in their home. Patient Service Technicians provide excellent customer service by going above and beyond to communicate product information, provide solutions and ensure understanding of relevant details so that patients feel comfortable operating their equipment.
This position is eligible for shift differential of 7-10%
ESSENTIAL DUTIES AND RESPONSIBILITIES
Load and unload medical equipment, oxygen and supplies onto and off of delivery vehicles.
Deliver medical equipment to homecare patients; including, setting up the equipment, instructing patients on the basic use of the equipment and assisting patients in solving problems regarding equipment use. Will also pick up medical equipment.
Ensure patients do not suffer service failures by proactively communicating estimated arrival times with patients and/or family members.
Complete daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs via paper or electronic means (cell phone and/or iPad).
Perform routine vehicle maintenance and daily inspections including the checking of gasoline, oil fluids, tire pressure and brakes. Responsible for reporting any issues or malfunctions to leadership.
Respond to critical situations as appropriate, during regular business hours and on an on-call basis.
Comply with all applicable traffic laws and regulatory requirements; including, practicing safe driving habits, providing required documents needed for the Driver Qualification File, abiding by hours of service, daily log and hazardous materials (placarding, training and shipping papers) regulations..
Adhere to mandatory reporting requirements; physical abuse of any family member, unsafe home environment for care ordered, unsanitary conditions or animals causing such, or insufficient food for children.
May clean and assist with the repair of equipment.
May assist with the scheduling of daily deliveries and pickups, ensuring they are organized in a timely and efficient manner.
Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
None
Education and/or Experience
High School Diploma required
Must be at least 21 years of age
At least one-year related work experience required
Minimum of three years driving history required.
Certificates, Licenses, Registrations or Professional Designations
Must possess an active, valid Driver's License at all times
Successful completion of Apria Healthcare's Driver Training Program
Meet job-related requirements to comply with D.O.T., F.D.A. and Joint Commissions regulations
SKILLS, KNOWLEDGE AND ABILITIES
Patient Focused
Problem Solving/Analysis
Effective Communication
Integrity/Personal Credibility
Computer Skills
Basic computer skills
Language Skills
English (reading, writing, verbal)
Mathematical Skills
Basic math skills
PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
The employee uses computer and telephone equipment.
Regularly required to use hands to write, use computer, operate a motor vehicle, use a handheld device (tablet), telephone and use a document imaging system and manipulate documents.
Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values.
Employee continually engages in activities that require talking and hearing.
This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents.
Strength Aspects:
Frequently required to stand and lift objects from 1” to 36” high with weights ranging from 10 lbs - 160 lbs, and carry objects for distances ranging from 1 ft -350 ft, including travel up and down stairs or in elevators.
Frequently required to push or pull objects weighing from 20 lbs - 60 lbs, up and down stairs, through doorways and thresholds, using dollies or carts, or on flat or angled surfaces which may include outdoor surfaces, carpeting or smooth floors. Distances pushed or pulled could range from 1-25 ft on average.
Frequently required to grip objects with hands, up to 15 lbs of force.
Frequently required to grip objects with fingers, up to 10 lbs of force.
Body Position and Flexibility Elements
Frequently required to climb 100 stairs on average ranging from 3”-10” in height,
Frequently stepping in and out of company vehicles ranging up to 20” in height.
Occasionally required to climb ladders up to 10' high, in general.
Frequently required to bend down at the waist to a torso level of 24” above the floor.
Frequently required to reach, on average, 20” away from the body.
Occasionally required to kneel on one or both knees and squat to perform many of the above tasks.
WORK ENVIRONMENT
The employee is required to inspect and safely operate a motor vehicle during the day and night and in a wide range of weather and traffic conditions.
The noise level in the work environment can range from low to high but varies based on the locations or activities proximate.
There is moderate exposure to dust, fumes, mists, odors and toxic or caustic chemicals.
Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles and various outdoor conditions and temperature extremes that could be encountered throughout the year in a variety of US states.
Lighting is generally provided via florescent lighting indoors, natural lighting outdoors and low light conditions consistent with outdoor and/or night working environment.
May be required to receive vaccinations and participate in medical assessments and testing consistent with the work environment or patients exposed to.
Will be required to wear various personal protective equipment consistent with the hazards encountered in this role.
Will be required to use hand tools for assembly and repair, material handling equipment, cutting, carrying devices, cleanup kits or equipment.
May be required to work with cryogenic fluids requiring special precautions and PPE.
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Help Desk Tier 1 Support Technician
Phoenix, AZ Job
Description & Requirements Maximus is seeking a Help Desk Support Technician to provide expertise to a critical federal client. The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Project Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicates routine information in a clear and accurate way with internal & external contacts.
Project Specific Background & Experience Required:
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in customer support or call center support preferred
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
- Government experience preferred
- Strong verbal and written communication skills
- Strong analytical and problem-solving skills
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting
- Adaptable, flexible and able to deal with ambiguity and change
- Excellent oral and written communication and customer service skills
- Excellent attention to detail and good analytical skills
#techjobs
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
17.98
Maximum Salary
$
21.00
HR Business Partner (Manager Level)
Phoenix, AZ Job
Description & Requirements Maximus is seeking a passionate and proactive Human Resources Manager to join our team. In this role, you will serve as a Human Resources Business Partner to program management, providing comprehensive HR support and guidance.
Key responsibilities include enhancing employee relations, managing HR processes, performance and talent management, conducting data-driven analysis, facilitating change management initiatives, and ensuring compliance with regulatory requirements. The ideal candidate will demonstrate strong leadership skills, a commitment to continuous improvement, and a focus on fostering a positive work culture.
**This position is remote-eligible and would require working from a home office. Candidates may be located anywhere within the United States but must work East Coast business core hours.**
Essential Duties and Responsibilities:
- Conduct organizational analysis and contribute to human resources and talent management objectives.
- Collaborate with human resources team on business initiatives and objectives.
- Manage implementation and administration of human resources processes including recruitment selection, onboarding, orientation, performance management, employee relations, individual and leadership development, reward, recognition, compensation and benefits, health and safety, diversity, retention, succession planning, and regulatory compliance.
- Conduct investigations into employee complaints or concerns.
- Develop, update, and communicate HR policies and procedures.
- Ensure compliance with local, state, and federal employment laws.
- Stay informed about changes in HR regulations and adjust policies accordingly.
- Lead positive employee relations interactions and employee engagement activities.
- Establish and measure human resources metrics.
- Devise and implement retention strategy while partnering with leaders in regard to career path opportunities.
- Drive regulatory compliance.
Job-Specific Essential Duties and Responsibilities:
- Comprehensive HR Management: Responsible for overseeing all aspects of HR program support, including onboarding/offboarding, performance management, talent management, employee relations, compensation, benefits and MALT leave support, diversity initiatives, trending analysis, engagement strategies, Workday support, and regulatory compliance. Also, collaborate with the HR Director on special projects and corporate HR initiatives.
- Data-driven Insights: Conduct trending analysis for programs to identify patterns and make data-driven recommendations.
- Employee Relations Enhancement: Foster positive work relationships and enhance morale by providing proactive guidance and support to both employees and management, resulting in increased productivity and high engagement.
- Strategic Partnering: Collaborate with program management to integrate HR initiatives seamlessly into the organizational strategy and serve as a trusted advisor to the business.
- Change Management: Partner with the HR Director to implement change management strategies and learning and development initiatives, aligning HR practices with business goals and objectives.
- Program Support and Coaching: Provide guidance and coaching to managers, recommending interventions to uphold organizational values and effectively achieve operational objectives.
- Conflict Resolution and Compliance: Manage employee relations issues, including progressive discipline, and ensure adherence to regulatory requirements such as USDOL, EEO, and AAP, minimizing legal risks and maintaining a compliant work environment.
- HR Team SOP Enhancement: Provide review and enhancements to team HR SOPs.
- Professional Development: Continually enhance individual competencies and subject matter expertise through ongoing professional development activities, staying abreast of industry best practices and emerging trends.
Minimum Requirements
- Bachelor's degree in related field required.
- 5-7 years related professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job-Specific Minimum Requirements:
Experience:
- Experience working in Government Contracting, Technology, and Professional Services sectors, with a commitment to maintaining confidentiality and professionalism in all interactions.
- Minimum of 5 years of progressive experience in human resources, demonstrating a comprehensive understanding of HR principles and practices. Experience in supporting client support roles.
- At least 3 years of managerial experience in HR-related areas, showcasing leadership and team management capabilities (Preferred)
- Proven capacity to manage and prioritize deliverables and program support with meticulous attention to detail, while flexibly adapting to evolving priorities.
- Track record of actively engaging in both day-to-day program support and strategic initiatives, exhibiting forward-thinking as a strategic business partner.
- Ability to effectively collaborate and build strong partnerships across all organizational levels, fostering a culture of trust and collaboration.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
80,000.00
Maximum Salary
$
95,000.00
Lead Specialist, Federal Sales Operations
Phoenix, AZ Job
Description & Requirements Maximus Federal Services is seeking a Lead Specialist, Federal Sales Operations. This role is part of the Federal Services segment's Sales Enablement and Operations Team, which supports the Federal Growth & Strategy Team in effectively adopting and utilizing sales systems, tools, and resources to ensure consistent and predictable growth. Key responsibilities include managing sales operations in Salesforce, providing Salesforce administration, and leading sales-related project initiatives. This is a remote position with a preference for candidates who can work in Easten Standard Time zone.
Essential Duties and Responsibilities:
- Sales Tools & Processes: Collaborate with market growth and strategy leadership to implement tools and processes that enhance sales effectiveness, including sales methodologies, lead and management knowledge content management, and performance metrics. Analyze and provide insights and recommendations based on Salesforce data to drive sales strategy and business growth. Manage the development and deployment of new sales tools and ensure their adoption across the sales team.
- Process Optimization: Collaborate with sales leadership and stakeholders to direct optimizing sales processes, procedures, and policies. Manage and track record keeping of developing and executing successful enablement programs, content, and integrated sales communications. Lead initiatives to streamline sales workflows and improve efficiency, ensuring alignment with overall business objectives.
- Sales Onboarding & Training: Oversee all sales training programs, from foundational training to continuous learning. Develop and maintain online and instructor-led courses, update recorded trainings, and improve courses based on feedback. Track and analyze training usage and effectiveness. Supervise the onboarding process for new sales hires, ensuring they are equipped with the necessary tools and knowledge to succeed.
- Communications & Collaboration: Act as a liaison between the growth and strategy team and support services (proposals, marketing, operations, technical solutions, finance, contracts) to align activities, tools, and resources. Conduct partnership with sales operations and market growth and strategy team to drive scale and repeatability across the opportunity pipeline. Facilitate regular cross-functional meetings to ensure alignment and address any challenges promptly.
- Technology & Content Management: Manage the internal business development site and organize all sales-related content for easy access. Create content maps, organize data, track analytics, and enhance sales performance. Oversee the maintenance and updating of sales content, ensuring it remains relevant and accessible to the sales team.
- Oversee and maintain Federal Salesforce applications, including user licenses, setup, and case management systems.
- Conduct Salesforce onboarding training for new hires and refresher sessions for federal users, focusing on best practices for data entry, opportunity management, and other sales activities.
- Implement and communicate Salesforce updates, new features, and enhancements.
- Ensure data integrity through quality checks, cleansing, and deduplication.
- Contribute to the creation of data governance policies and procedures, such as the Salesforce User Guide, Standard Operating Procedures, Change Board policies, and Configuration Management.
- Create and maintain Salesforce reports and dashboards to provide insights into sales performance, pipeline metrics, and key performance indicators, including custom reports as needed.
- Collaborate with Sales Enablement & Operations leadership and other stakeholders to optimize sales processes within Salesforce, including lead management, opportunity management, forecasting, and productivity.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Unites States Citizenship is required.
- 2+ years of training and content development experience.
- Knowledge of the Federal government contracting procurement lifecycle.
- Experience with sales processes, including business development, capture, and Federal proposal procedures.
- Proficiency in Microsoft Office 365 products, strong skills using MS Word and PowerPoint.
- Familiarity with sales enablement platforms, CRM tools (Salesforce), and data analysis.
#techjobs
#LI-PN1
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
110,000.00
Maximum Salary
$
135,000.00
Global Impact and Belonging Intern
Phoenix, AZ Job
Description & Requirements As a key member of the Global Impact & Belonging (GIB) team, the Intern will provide essential support to various initiatives. The Intern will learn about the business unit's culture and its competitors and will support the employees in the department. The Intern will conduct research, help analyze data, provide updates to the team site, and collaborate with and provide recommendations to the Global Impact & Belonging team and a wide variety of partners to advance our commitment to fostering a workplace culture and environment where everyone can thrive.
Essential Duties and Responsibilities:
- Prepare and/or maintain data collection and evaluation documents.
- Engage with teams across Maximus to ensure education, awareness, and integration of Global Impact & Belonging efforts within our operations.
- Collaborate and share best practices, from outside and within the company.
- Support the Global Impact & Belonging team members in developing, formalizing and communicating plans, activities, etc.
- Support GIB Project Managers in developing, hosting, and documenting initiatives.
- Support the GIB Project Managers with research, networking, and engagement.
- Work on specific Global Impact & Belonging projects as assigned.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Currently Enrolled in a 4 year College or University as a current or rising sophomore or Junior
Must be Located in a Eastern or Central Time Zone for the duration of the internship
Preference Given to: anthropology, cultural studies, education, or political science majors
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
25.00
Maximum Salary
$
28.00
Bid Writer Level 2
Phoenix, AZ Job
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Salary range
- £33,000 - £42,000
The Bid Writer Level 2 is a key role to support our growth strategy within Business Development, providing high quality writing expertise and support for Maximus bid and proposal opportunities, enabling us to win work and grow our business.
The role will work proactively with wider Business Development (e.g. Sales, Solutions) and wider business colleagues to develop a clear understanding of our bidding strategy (e.g. Win Themes) and ensure that approach is translated into a clear and winning set of bid responses to our commissioners.
The role is key to ensuring that we can meet all the written requirements of a tender within the specified, often demanding timescales provided by the commissioner via a rigorous feedback and review process.
Specific Accountabilities:
1. Technical Writing and Content Creation
• As defined within the approach to bidding, the Bid Writer will own a response or set of responses as part of a competitive tendering opportunity.
• They will be responsible for working closely with colleagues in the Sales and Solution teams to understand our solution proposals as they evolve and develop written responses that reflect/articulate these discussions clearly and comprehensively.
• They will draft responses that fully respond to or exceed commissioner requirements, developed in line with tender documentation (e.g. ITT, specification, scoring criteria) and in adherence to agreed review/submission deadlines.
2. Research
• Support opportunities by contributing to research and data gathering from both internal and external sources, aimed at strengthening our bid responses.
• Typical deliverables include case studies, management information and literature reviews.
• This will require positive, proactive relationship building with colleagues from key workstreams across the business (both operational and corporate services).
3. Storyboarding
• Storyboarding is a critical part of the response planning process that increases bid writing efficiency and quality. It helps Bid Writers understand the task, generate ideas and map out their writing before beginning the first draft.
• Bid Writers will be responsible for leading on their own particular responses during a storyboarding session, interviewing key bid and wider business stakeholders to obtain the relevant information to complete their response.
4. Proofreading
• As part of each bid process, Bid Writers will be tasked with proofreading work and materials created by other team members in line with an opportunity-specific Proofing Checklist.
• They will be required to provide a high level of attention to detail that ensures the highest standard of bid submission.
5. Content Management
• Bid Writers will be responsible for supporting the Head of Bid Writing with the ongoing development and maintenance of Maximus' Content Library.
• This will include ensuring contract summaries, case studies and references remain up to date.
• It will also include regularly refreshing the team's collateral on key topics such as Social Value, Diversity, Equity and Inclusion, and Environmental Sustainability.
6. Leveraging Artificial Intelligence (AI)
• Proficiency in and/or a willingness to embrace using AI-driven tools and technologies to enhance bid writing efficiency and quality will be key.
• Maximus' Bid Writing Team has access to a range of cutting-edge tools to support various elements of the bid process.
7. Continuous improvement/lessons learnt
• Following each submission, Bid Writers will collaborate with Bid Management colleagues to conduct a detailed lessons learnt process, providing feedback to improve future bidding activity.
• A detailed win/loss analysis will also be conducted to understand the positives and areas for improvement within the bid results.
Key Contacts & Relationships:
Internal
Director of Bidding Services
Head of Bid Writing
Bid Writers
Head of Bid Management
Bid Managers
Sales Leads
Solution Architects
Workstream Leads
External
Community Partners
Subcontractor Organisations
External Subject Matter Experts/Consultants
Bid Writing Consultancies
Qualifications & Experience
Essential
• Strong, demonstrable track record of writing content for winning bids (at least 18 months experience).
• Experience of working in a busy bid writing environment, under pressure with the ability to manage multiple stakeholder needs and demands.
• Experience of generating new ideas as part of a Bid Writing or Solution team.
• Experience of collating and consolidating opportunity related research to support in the localisation and personalisation of business cases/proposals.
• Experience of working to both internal and external deadlines
Desirable
• Bachelor's degree or equivalent.
• Creative writing qualification.
• APMP Foundation, Practitioner or Professional certification.
• Experience in bid/proposal writing within the employment/skills, contact centre, justice or health/disability assessment sectors.
Individual Competencies
• Excellent written communication skills, with the ability to draft concise, clear and compelling bids for clients, to a high standard of spelling and grammar.
• Proactive and energetic with an ability to manage a pressurised workload.
• Able to manage competing deadlines and priorities confidently.
• Ability to interpret and tailor writing styles to a range of audiences from different sectors and commissioners.
• MS Word, PowerPoint and Excel expertise.
• High level of accuracy and attention to detail required with ability to work quickly, diligently and efficiently.
• Editing, proofreading and report formatting skills.
• Good interpersonal skills, able to build strong relationships with a range of key internal and external stakeholders.
Desirable
• Interest in one of Maximus' core specialities, e.g. employment/skills, health or contact centre services.
• Interest in or knowledge of using AI within bid writing.
• Peer reviewing and providing feedback, both written and verbal.
Travel Requirements Minimal travel expectations include quarterly Business Development away days, and occasional team meetings to encourage engagement and upskilling.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
33,000.00
Maximum Salary
£
42,000.00
Business Analyst Intern
Phoenix, AZ Job
Description & Requirements This role offers hands-on experience in supporting our Business Development teams to identify and engage with potential partners. This role will focus on providing research and analyzing small businesses and technology partners, including SBIR (Small Business Innovation Research) awardees, to help Maximus expand its partnerships and innovative solutions in the federal space.
Essential Duties and Responsibilities:
- Conduct business analysis to support the Business Development department.
- Support process improvements and project deliverables.
- Research potential market trends.
- Assist in special projects in the Business Development department.
- Assist with ad-hoc reporting and other tasks.
Maintain and update partnership database, ensuring accurate records of potential and existing partner interactions.
Assist in preparing reports, presentations, and briefing materials for internal stakeholders.
Minimum Requirements
- Currently enrolled in an accredited college or university and pursuing a college degree in a related field.
- Must have completed a minimum 2 years of coursework.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel.
- Excellent interpersonal communication, teamwork, and customer service skills.
- Demonstrated ability to juggle multiple priorities with superior attention to detail.
Strong research and analytical skills with an interest in government contracting and small business development.
Excellent communication and writing skills, with the ability to summarize findings clearly and concisely.
Proficiency in Microsoft Office (Excel, PowerPoint, Word) and ability to work with data.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
22.00
Maximum Salary
$
26.00
Counsel - Global Ethics & Compliance
Phoenix, AZ Job
Description & Requirements The Counsel is responsible for managing and supporting key compliance processes to ensure adherence to federal and state regulations, ethical standards, and internal policies. This role involves drafting and updating compliance policies, providing guidance to internal stakeholders, and delivering compliance-related training. Core responsibilities include evaluating conflicts of interest, reviewing subcontractor and vendor agreements, assessing compliance risks in proposals, and ensuring compliance with ethics laws such as the False Claims Act (FCA), Foreign Corrupt Practices Act (FCPA), and Anti-Kickback Act. The Counsel will also oversee gift and hospitality disclosures, conduct background investigation adjudications, analyze M&A transactions for compliance risks, and assist with ethics investigations. Collaboration with cross-functional teams and the ability to analyze and mitigate compliance risks are essential for success in this role.
Essential Duties and Responsibilities:
- Draft/update, interpret, and explain compliance policies and support corporate policy development.
- Provide guidance to internal stakeholders on compliance-related inquiries.
- Develop and provide compliance-related training for internal stakeholders as needed.
- Ensure compliance and maintain current working knowledge of compliance and ethics laws and regulations impacting operations.
- Review subcontractor and vendor agreements to identify compliance requirements, risks, and mitigations.
- Review proposals/solicitations to identify compliance risks and provide compliance attestations.
- Review conflict of interest disclosures and collaborate cross-functionally as needed to ensure appropriate investigation and mitigation strategies.
- Conduct risk-based analysis of gift and hospitality requests and provide guidance to internal stakeholders.
- Analyze M&A transactions for compliance-related risk and assist with integration efforts.
- Audit employee expense reports for compliance with applicable state and federal laws and regulations.
- Review candidates for employment to evaluate potential conflicts of interest and post-government employment restrictions and assist with mitigation efforts.
- Conduct background investigation adjudications: review background investigations, dialogue, court documents, vote hire/no hire decisions, 9 Factor NYC Regulations.
- Assist Ethics team with compliance investigations.
Oversee compliance processes designed to prevent or detect violations of compliance and ethics rules, laws and regulations impacting operations such Federal and state government ethics rules, False Claims Act (FCA), Foreign Corrupt Practices Act (FCPA), Anti-Kickback Act, and OFAC sanctions regulations.
Conflicts of interest: Manage conflicts of interest disclosure review workflow and approval processes. Work with functional leaders to determine appropriate escalation based on operational needs and legal risk. Day-to-day tasks may include:
Reviewing conflict of interest disclosures and collaborating cross-functionally as needed to ensure appropriate investigation and mitigation strategies.
Supporting project-specific conflict of interest disclosure process.
Updating content of conflict of interest questionnaires based on risk analysis/data trends.
Reviewing candidates for employment to evaluate potential conflicts of interest or restrictions related to post-government employment and assisting with mitigation efforts.
Managing ad hoc conflicts of interest disclosures or responding to conflict of interest inquiries.
Reviewing contract bid proposals/solicitations to identify conflicts of interest compliance risks or providing compliance attestations required in a bid proposal.
Gifts & Hospitality: Manage gifts and hospitality disclosure/pre-approval processes. Day-to-day tasks may include:
Conducting risk-based analysis of gift and hospitality pre-approval requests
Updating Gifts & Hospitality pre-approval request form based on risk analysis/data trends.
Assisting with investigations by analyzing employee expense reports for compliance with applicable state and federal laws and regulations related to providing hospitality to government officials.
Providing guidance on gifts and hospitality inquiries.
Serve as subject matter expert to review online compliance training materials.
Support third-party risk management efforts.
Maintain current working knowledge of these rules, laws and regulations
Minimum Requirements
- Juris Doctorate from an accredited law school and admission to one or more State Bar is required.
- At least five (5) years relevant work experience required. Experience working with or for a government contractor or the Federal government preferred.
- Excellent written and verbal communication skills required.
- Strong analytical skills required.
- Ability to successfully execute many complex tasks simultaneously.
- Excellent organizational and people management skills.
- Advanced knowledge of compliance and ethics practices, techniques, and standards.
- Ability to manage high level of confidentiality and experience handling PII and PHI.
- Experience conducting workplace investigations.
- Ability to analyze data, evaluate facts, handle sensitive information, multitask multiple investigations and projects.
- Conflict resolution, critical thinking, and ability to write and communicate in a complete and concise manner.
- Advanced proficiency and experience using Microsoft Office Suite & Outlook.
- Experience working with or for a government contractor or the Federal government preferred
#maxcorp #GlobalEthicsCounsel
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
130,050.00
Maximum Salary
$
175,950.00
Consultant - Nurse
Phoenix, AZ Job
Description & Requirements Maximus is currently hiring for a Consultant - Nurse to join our State East Appeals team. This is a remote opportunity. The Consultant - Nurse is responsible for composing written determinations as the final output in the process of independent third-party review.
Essential Duties and Responsibilities:
- Responsible for reviewing favorable and partially favorable determinations in accordance with applicable regulations.
- Render determinations for cases assigned.
- Resolve all other technical issues within reconsideration assigned.
- Review cases or sites assigned to determine and summarize facts and assess any issues identified.
- Perform other special projects not related to a specific case such as general legal research, general medical research, drafting proposal sections, or acting as a liaison for a specific project, when necessary.
- Perform other duties as assigned by management.
- Review cases to identify and summarize key facts of each case and assess issues involved in the appeal.
- Research issues using current peer-reviewed medical literature, clinical guidelines, applicable state laws and regulations, and other sources as defined by the client contract.
- Determine the adequacy of medical records and request relevant medical records as needed.
- Review expert review findings and prepare determination letters.
- Communicate the determination in a succinct written format.
- Exercise independent judgment to ensure determination is accurate, well-supported, and defensible.
- Perform other special projects not related to a specific case, such as general medical or legal research, drafting proposal sections, or acting as a liaison for a specific project, when needed.
- Ability to successfully execute many complex tasks simultaneously and prioritize tasks according to urgency.
- Ability to respond to the needs of outside contacts.
- Working knowledge and use of PC, MS Word and Excel software.
- Ability to work as a part of a team as well as independently, and promote positive company relations.
- Excellent organizational, interpersonal, written, and verbal communication skills.
Minimum Requirements
- Bachelor's degree with 3 - 5 years of experience, OR Associate's degree with 5-7 years of experience.
- LPN required, RN preferred.
- Ability to provide weekend and holiday coverage on scheduled rotation required.
- Flexible work schedule to best support client needs required.
- Experience using PubMed and/or InterQual preferred.
- Experience in health care appeals, health care claims, and familiarity with medical terminology and/or medical record review beneficial.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ******************
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
56,000.00
Maximum Salary
$
74,000.00
Scrum Master
Phoenix, AZ Job
Description & Requirements Maximus is seeking a Scrum Master to facilitate releases and work with the other teams to coordinate pre and post release activities. Essential Duties and Responsibilities: - Oversee the full lifecycle development and implementation program and technical activities to ensure successful project execution and meeting of requirements.
- Perform all project management functions; including work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of infrastructure design, systems integration, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Supervise and manage all technical support staff.
- Manage activities of subcontractors utilized to deliver the technical solution.
- Define and implement development plans for assigned projects in order to increase staff's knowledge and skills in the areas of project management, requirements management, and technology capabilities.
- Communicate possible State systems maintenance issues to DPW.
- Ensure availability of system applications for MAXIMUS and state staff.
- Maintain the LAN, Intranet and phone systems, including any applicable software and hardware.
- Responsible for network security and privacy of protected health information and proprietary information belonging to MAXMUS or DPW.
- Develop and generate management reports and other ad hoc reports, as needed.
- Interpret reports to identify emerging trends or issues.
- Review any problems reported by MAXIMUS or state staff regarding system hardware or software.
- Develop and/or maintain various internal MAXIMUS databases.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Ensure the project is in compliance with MAXIMUS standards and procedures.
- Ensure that all appropriate costs are included in quarterly forecasts.
- Perform other duties as assigned by leadership.
Job-Specific Essential Duties and Responsibilities:
- Facilitate requirements gathering workshops, stakeholder meetings, and user story writing sessions to capture business needs and priorities.
- Translate business requirements into clear and concise user stories, acceptance criteria, and sprint backlog items.
- Collaborate with development teams to ensure alignment between business needs and technical solutions.
- Serve as a scrum master for agile development teams, facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Monitor project progress, identify, and mitigate risks, and communicate project status to stakeholders.
- Maintain project documentation, including user stories, sprint backlogs, release plans, and sprint burndown charts.
- Coordinate user acceptance testing (UAT) activities and gather feedback from stakeholders to validate system functionality.
- Foster a collaborative and productive team environment, promoting continuous improvement and innovation.
- Act as a liaison between business stakeholders and technical teams to ensure effective communication and alignment of priorities.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Accountable to oversee results of multi-functional project teams, but not responsible for P&L or business development.
- Responsible for the administrative/operational leadership of a project within the program guidelines.
- Ability to execute highly complex or specialized projects; adapts precedent and may make significant departures from traditional approaches to develop solutions.
- Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.
- Takes projects from original concept through final implementation.
- Defines project scope and objectives.
- Develops detailed work plans, schedules, project estimates, resource plans, and status reports.
- Conducts project meetings and is responsible for project tracking and analysis.
- Ensures adherence to quality standards and reviews project deliverables.
- Manages the integration of vendor tasks and tracks and reviews vendor deliverables.
- Provides technical and analytical guidance to project team.
- Recommends and takes action to direct the analysis and solutions of problems.
- Incumbent might also be company's expert on specific technologies.
- Under general direction, responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.
- Takes projects from original concept through final implementation.
- Defines project scope and objectives.
- Develops detailed work plans, schedules, project estimates, resource plans, and status reports.
- Conducts project meetings and is responsible for project tracking and analysis.
- Ensures adherence to quality standards and reviews project deliverables.
- Manages the integration of vendor tasks and tracks and reviews vendor deliverables.
- Provides technical and analytical guidance to project team.
- Recommends and takes action to direct the analysis and solutions of problems.
- Incumbent might also be company's expert on specific technologies.
Job-Specific Minimum Requirements:
- Bachelor's degree in business administration, computer science, or a related field.
- Scrum master certification (e.g., CSM, PSM) required.
- Minimum of five years of experience in a similar role.
- Strong understanding of ITIL processes.
- Proven experience in leading agile teams and facilitating scrum ceremonies.
- Ability to adapt to changing priorities and work in a fast-paced environment
- Experience as a business analyst in Microsoft platform development implementation projects.
- Knowledge of agile methodologies and experience serving as a scrum master.
- Ability to gather and document business requirements, user stories, and acceptance criteria.
- Experience conducting workshops, user interviews, and stakeholder meetings.
- Proficiency in creating and maintaining project documentation, such as user stories, sprint backlogs, and release plans.
- Excellent communication and facilitation skills.
- Familiarity with Azure Dev Ops for project management.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
115,000.00
Maximum Salary
$
120,000.00
Supervisor - Call Center (Aidvantage)
Phoenix, AZ Job
Description & Requirements Maximus is seeking a Supervisor for our Call Center to join our team. This is a remote position that will support the Department of Education. Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Additional Requirements as per contract/client:
- FSA, Department of Education experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Experience with CLASS required
- Must be a U.S. citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to (1) ******************
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
53,000.00
Maximum Salary
$
58,000.00
Senior Financial Analyst
Phoenix, AZ Job
Description & Requirements Maximus is seeking a Senior Financial Analyst. The successful candidate will produce accurate project financial reporting results to develop and maintain various reports for submission to corporate finance, project management, and other. This is a remote position.
Essential Duties and Responsibilities:
- Responsible for preparation of project financial forecast including loading labor data into corporate model; validating ODC forecast and that overall forecast values are consistent with corresponding client Task Orders; and participating in reviews with management to finalize and submit forecast.
- Prepare any quarterly revenue adjustments required to correct revenue for impact of billed indirect rates exceeding expected actual rates.
- In conjunction with Financial Analyst, track costs, billing/invoice adjustments, contract-to-date expenditures for sub-contractors and temporary labor.
- Oversee/review monthly accruals.
- Prepare monthly variance analysis for management review.
- Provide coverage in the absence of Financial Analyst or Coordinator.
- Responsible for ad hoc reporting requests from Finance Director and Project Director.
- Senior liaison between Finance and Human Resources departments regarding forecasting and job categorization.
- Overall preparation of the monthly CPFF invoice to DOH, including review of supporting schedules prepared by other department staff.
- Support management to respond to ad hoc client requests for supporting documentation, cost allocations/analysis, etc.
- Prepare or oversee preparation of reports.
- Prepare pricing and other cost estimates, including those related to contract amendments/task orders.
- Participate in all internal and external audits and maintains reports and data related to and necessary for audits.
- Ensure the security and privacy of financial information.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Analyze financial data, identify trends, improve reporting accuracy, and resolve discrepancies.
- Maintain financial models, forecast, and business process documentation.
- Utilize reporting and analysis to manage and prioritize a portfolio of claims processes to drive efficiency and productivity.
- Monitor fulfillment expenses and track financial status closely against forecast assumptions and investigate unusual variances for accuracy.
- Perform on-going analysis of processes, recommending enhancements to improve efficiency and accuracy.
- Prepare labor and ODCs (Other Direct Charges) for client invoicing and cost reporting.
- Provide analytical support to program contract staff preparing corporate required reporting of accounts receivable and billed and unbilled reconciliations.
- Collaborate with stakeholders to define and implement change initiatives, as well as, to ensure expected output was achieved.
- Able to self-manage workload, identify and remediate obstacles, assist program control staff with ad hoc financial and cost analysis as requested by program management and corporate finance.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develop solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exert some influence on the overall objectives and long-range goals of the organization.
Job-Specific Minimum Requirements:
- Additional years of relevant experience will be considered in lieu of degree.
- Must be a United States Citizen.
- Experience maintaining financial models, forecast, and business process documentation.
- Must be versed in month end close process.
- Experience analyzing and preparing ad hoc reports is a must.
- Experience with client invoicing and reconciliation.
- Must be proficient in Microsoft Excel.
- Ability to work independently.
#techjobs
#LI-PN1
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
70,000.00
Maximum Salary
$
85,000.00
Proj Mgr - Compliance
Phoenix, AZ Job
Description & Requirements Maximus is looking to hire a Project Manager of Compliance to support the AidVantage Program under the FSA Department of Education portfolio. Provide compliance support to assist Servicing Operations and IT staff by addressing compliance related questions, conducting research and providing interpretational guidance associated with laws, regulations and policies, and remediation efforts. Must have prior Student Loan servicing Experience
Essential Duties and Responsibilities:
- Responsible for managing Internal and External Audit programs by reviewing existing processes and making recommendations to ensure controls are in place.
- Manage, report, track, and respond to all Quality and Compliance initiatives.
- Investigate compliance issues discovered through audits or incident reporting to determine the severity and corrective actions needed.
- Schedule and provide ongoing staff training regarding quality and compliance topics.
- Actively participate in ISO 9001 certification and re-certification, and support the Quality Management System to ensure compliance to established Policies, Procedures, and the ISO9001 Standard.
- Initiate changes as required to maintain compliance.
- Perform other duties as may be assigned.
• Provide compliance support to assist Servicing Operations and IT staff by addressing compliance related questions, conducting research and providing interpretational guidance associated with laws, regulations and policies, and remediation efforts.
• Ensure proper tracking, resolution and restoration is conducted in instances of non-compliance and effectively report pertinent issues to senior management in a timely manner.
• Monitor and document system and procedural enhancements implemented to comply with applicable laws, regulations and policy requirements.
• Participate in and understand requests from Customer Communications for compliance review of current and new letters/customer facing verbiage which require regulatory and compliance review.
• Manages, administers, tracks and supports compliance and audit projects as assigned. Prepare and maintain project plans and compliance tracking mechanisms to ensure risk areas are remediated by the defined due date.
• Provide direction and leadership guidance to business units on a variety of projects and audits.
• Communicate progress and issues to appropriate Servicing Operations and IT management.
• Identify potential risk or issues and communicate to appropriate business owners and management.
• Make decisions related to activities/issues to ensure project deliverables are achieved.
• Responsible for tracking all on-going audits.
• In conjunction with Legal Compliance, assist with coordination of audits with external auditors, state regulators, and governmental agencies.
• Negotiate audit terms and schedules to ensure availability of dedicated resources.
• Research, evaluate, and develop logical conclusions to audit findings.
• Present responses in a clear and concise manner both verbally and written.
• Present findings in both formal and informal meetings.
• Respond to audit findings timely and accurately.
• Develop and maintain a thorough understanding of each of the business units' operational functions and the applicable laws and federal regulations.
• Maintain constructive relationships with internal (business units and IT staff) and external entities to establish an effective network and consistent practices.
• Prioritize and organize work efficiently.
• Work autonomously in an unstructured environment with frequently changing priorities
• Supports any other tasks, jobs or responsibilities as required to ensure completion of department and corporate objectives.
Minimum Requirements
- Bachelor's Degree or equivalent experience and 5+ Years
Additional Requirements as per contract/client:
Must be able to work in high paced environment
Ability to manage several projects at same time, with little direction
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S. citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
Hardwired internet (ethernet) connection
Internet download speed of 20mbps or higher required (you can test this by going to ******************
Private work area and adequate power source
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
86,000.00
Maximum Salary
$
108,000.00
Sr Engnr - Cloud Solutions
Phoenix, AZ Job
Description & Requirements The Sr. IT Engineer - Cloud Solutions is a hands-on position that requires the ability to plan, design, and implement complex technical cloud solutions. Much of our support focuses on optimizing legacy systems, deploying new infrastructure and cloud services, and reducing work through automation of legacy processes. This is a remote position.
Job-Specific Essential Duties and Requirements:
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- Architect AWS Workspace
- Platform for VES Project
- Serve as the primary technical point of contact for all cloud services (AWS/Azure/M365/etc) consumed by the business.
- Serve as a technical SME among engineers that support various environment and communicate any new enterprise standards or best practices to be adopted by the DevOps teams.
- Lead performance testing, chaos engineering and remediation efforts for continual improvement.
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in related field.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
99,500.00
Maximum Salary
$
186,160.00
AI Intern- Software Engineering
Phoenix, AZ Job
Description & Requirements Position Overview: We are seeking a highly motivated AI Intern to join our team. The ideal candidate will have a strong background in data analysis, proficiency in programming languages, and experience with AI technologies. This role offers the opportunity to work on real world projects, collaborate with industry experts, and contribute to the development of innovative AI solutions.
Essential Duties and Responsibilities:
- Work on IT assignments of moderate difficulty, under the direction of a more senior mentor, to build a well-rounded skillset
- Escalate issues and questions to management as necessary
- Participate in group discussions with peers or external groups to solution problems of moderate scope
- Participate in meetings to gain process knowledge and guidance on assigned projects
- Read, understand and perform assignments within prescribed guidelines
- Approach challenges and create solutions with a critical thinking and customer service mindset
- Prepare standard reports and presentation materials.
Responsibilities:
Data Analysis and Visualization: Utilize Python, SQL, and R to analyze and manipulate data, creating insightful visualizations to support decision-making processes.
AI Integration: Assist in the development and implementation of AI-driven solutions.
Project Collaboration: Work closely with team members to understand client needs, formulate strategic plans, and communicate findings effectively.
Research: Conduct research on AI applications and track relevant legislation to support the integration of AI for client adoption.
Minimum Requirements
- Currently enrolled in an accredited college or university and pursuing a college degree in a related major including systems, technical, engineering, analytics, or similar field.
- Must have completed 2 years of coursework.
- Good organizational, planning, and time management abilities.
- Strong interpersonal communication, teamwork, and customer service skills.
- Limited use and/or application of basic principles, theories, and concepts.
Qualifications:
Currently pursuing a B.S. in Computer Science, Data Analysis or related fields
Proficient in Python, SQL, R, Microsoft Office Products, etc.
Strong analytical skills and attention to detail.
Excellent communication and presentation skills.
Ability to work independently and as part of a team.
Preferred Experience:
Previous internships or work experience in technical and engineering roles.
Experience in data visualization and presenting findings to clients.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
25.00
Maximum Salary
$
35.00
Financial Processing Clerk II (Enrollment and Forms Processing)
Phoenix, AZ Job
Description & Requirements Maximus is seeking a Financial Processing Clerk II to join our Enrollment and Forms Processing team. This is a remote position that will support the Department of Education. Essential Duties and Responsibilities: -Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Additional Essential Duties and Responsibilities:
- Individuals in these positions will be focused on updating loan statuses.
- You may be focused on one or more of these activities: Review Enrollment Records (Verify enrollment data, process enrollment updates, status adjustments)
- Processing account adjustments based on enrollment data from NSLDS and other certified enrollment sources. Also help to ensure the integrity of account NPI.
Additional Requirements as per contract/client:
- FSA Department of Education experience preferred
- High School Diploma or GED required
- Knowledge of CLASS system is required
- Experience with Knowledge Share required
- Must reside in the U.S.
- Must be a U.S. citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to ******************
- Private work area and adequate power source
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
18.97
Maximum Salary
$
26.30
Director - IT PMO
Phoenix, AZ Job
Description & Requirements The IT PMO Director is responsible for providing management of the IT PMO processes, people, and technology in support of the business. The IT PMO Director will direct and oversee the design and implementation of PMO solutions. The IT PM will interface with the IT management and other line-of-business stakeholders on a regular basis to maintain good client relations and resolve any communication or delivery issues. The IT PMO Director will have responsibility for driving to client mandated deadlines, motivating team members to complete work efficiently and accurately, and ensuring that all projects are delivered according to PMO policies and procedures.
P
er Contract/Client:
must be a US citizen or green card holder
Essential Duties and Responsibilities:
- Review RFP or project request information to determine the scope of the project, and which resource teams will be needed to support the project. LOE estimations will need to be provided to determine budget and scheduling priority of projects.
- Assignment of projects to Project Managers based on skills, capacity and schedule requirements.
- Serve as the central point of contact and primary interface for all project escalations from project managers and business stakeholders.
- Establish client and business relationships and manage expectations of project sponsors.
- Perform all project management functions including work breakdown, scheduling, tracking of against the defined milestones and budget.
- Collaborate with other IT PMs on inter-dependent projects as well as program managers responsible for delivering the overall enterprise strategy to the organization.
- Review trends and identify opportunities for process improvement or cross-training of project managers.
- Ensure the project management process meets MAXIMUS standards and procedures.
- Perform other duties as assigned by leadership .
Review RFP or project request information to determine the scope of the project, and which resource teams will be needed to support the project. LOE estimations will need to be provided to determine budget and scheduling priority of projects.- Assignment of projects to Project Managers based on skills, capacity and schedule requirements.- Serve as the central point of contact and primary interface for all project escalations from project managers and business stakeholders.- Establish client and business relationships and manage expectations of project sponsors.- Perform all project management functions including work breakdown, scheduling, tracking of against the defined milestones and budget.- Collaborate with other IT PMs on inter-dependent projects as well as program managers responsible for delivering the overall enterprise strategy to the organization.- Review trends and identify opportunities for process improvement or cross-training of project managers.- Ensure the project management process meets MAXIMUS standards and procedures.- Perform other duties as assigned by leadership
Minimum Requirements
- Bachelor's degree from an accredited college or university required, or equivalent combination of education and experience.
- Minimum 10 years' experience working as a project manager or program manager.
- Working knowledge of Project Management tools: MS Project, SmartSheet, Jira, Word, Excel, PowerPoint, SharePoint, OneNote.
- Experience delivering complex projects in a medium to large size organization.
- Experience directly managing direct and indirect resources.
- Previous experience in implementing project management processes and standards.
- Must be able to manage many complex tasks simultaneously.
- Excellent attention to detail, good analytical skills, good problem-solving skills, must be self-driven and capable of managing others.
- Excellent oral and written communication and customer service skills working with all levels of the organization.
- Ability to firmly drive the project managers and business stakeholders in the same direction, while working to reduce tensions between the various matrixed resource organizations.
- Ability to work well independently.
- Adaptability, flexibility and ability to deal with constant change.
Bachelor's degree from an accredited college or university required, or equivalent combination of education and experience.- Minimum 10 years' experience working as a project manager or program manager.- Working knowledge of Project Management tools: MS Project, SmartSheet, Jira, Word, Excel, PowerPoint, SharePoint, OneNote.- Experience delivering complex projects in a medium to large size organization.- Experience directly managing direct and indirect resources.- Previous experience in implementing project management processes and standards.- Must be able to manage many complex tasks simultaneously.- Excellent attention to detail, good analytical skills, good problem-solving skills, must be self-driven and capable of managing others.- Excellent oral and written communication and customer service skills working with all levels of the organization.- Ability to firmly drive the project managers and business stakeholders in the same direction, while working to reduce tensions between the various matrixed resource organizations.- Ability to work well independently.- Adaptability, flexibility and ability to deal with constant change.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
124,300.00
Maximum Salary
$
234,960.00
Cost Allocation Associate Consultant (Remote - Springfield, IL)
Phoenix, AZ Job
Description & Requirements **This role requires limited travel throughout the Midwest including our Springfield, IL office** Join our dynamic team at Maximus as an Associate Financial Services Consultant! This role is perfect for detail-oriented individuals with a knack for spreadsheets, data analysis, and problem-solving. You'll play a key role in conducting cost allocation and service studies, analyzing financial data, and optimizing processes for state and local government agencies. Collaborate with clients, participate in impactful meetings, and deliver actionable insights that drive operational excellence. If you're proficient in Excel, love working with data, and want to make a difference in public service, we want to hear from you!
Essential Duties and Responsibilities: - Perform cost allocation and cost of service studies for state and local governments. - Support projects/initiatives by analyzing costs, processes and procedures for government agencies. - Gather necessary client financial information, analyze accounts, and prepare reports documenting findings of such analysis. - Facilitate meetings or conducts interviews with clients. - - Participate in client meetings. - Achieve and/or exceed client satisfaction metrics that will increase satisfaction annually. - Manage the activities of projects in accordance with Maximus established policies and procedures. - Perform other duties as may be assigned by management.
Additional Duties and Responsibilities:
- Developing spreadsheet reports in Microsoft Excel.
Minimum Requirements
- Bachelor's degree with 0-3 years of experience consulting within designated function. - Able to develop solutions to moderately complex problems.
Additional Minimum Requirements:
- Strong Microsoft Excel proficiency.
- Experience facilitating meetings with internal and external stakeholders.
#maxcorp #HotJobs0211LI #HotJobs0211FB #HotJobs0211X #HotJobs0211TH #CostConsultant #HotJobs0311LI #HotJobs0311FB #HotJobs0311X #HotJobs0311TH #TrendingJobs
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
55,000.00
Maximum Salary
$
65,000.00
Sales Executive II
Apria Healthcare Job In Peoria, AZ
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
ABOUT THE COMPANY
Apria Healthcare's mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful, and compassionate people, to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.
JOB SUMMARY
The Sales Executive II is responsible for selling all Apria products and services in the assigned sales territory. This role works closely with branch staff to focus efforts on increasing sales. In addition, the Sales Executive II will work with the General Manager / Sales Manager to develop and execute specific strategies to achieve sales, customer satisfaction, and profitability goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Conducts daily sales calls to establish new and maintain ongoing business with referral sources in the medical community.
Creates and maintains call plans to qualify new and maintain existing referrals to grow the business.
Enters call plan and outcomes into the CRM system.
Uses Apria reports and data to identify referral targets.
Partners with the Market VP to review sales territory call plan to achieve strategic goals.
Educates referral sources on the use and application of Apria products and services.
Partners with branch management and staff as well as other functional areas within the company to drive sales growth.
Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
N/A
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
College degree or previous relevant job experience required
3-5 Years of Experience in selling “service” or “commodity products” with demonstrated success.
External sales experience preferred
SKILLS, KNOWLEDGE AND ABILITIES
Customer/Patient-Focused: You start with the customer/patient and work backwards. You invest the time and energy to understand the customer's/patients' objectives, then tie all your activities directly to the achievement of those objectives.
Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision.
Collaborative: You love teamwork. Your colleagues love having you on the team. You work well across functions and groups.
An Effective Communicator: You write and speak clearly, concisely and with a spirit of partnership. You actively inform and inspire with your messaging. You speak plainly and are transparent with your business colleagues.
Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model.
Relationship Builder: You excel in getting people involved and building a network of contacts that allow you to multiply your influence on the organization.
Certificates, Licenses, Registrations or Professional Designations
Must possess a valid and current driver's license and auto insurance per Apria policy.
May be required to drive personal vehicle.
Computer Skills
Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word
Language Skills
English (reading, writing, verbal)
Mathematical Skills
Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).
OTHER INFORMATION
The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual's position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform essential functions.
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.