Apartment Life Jobs

* Sign on bonus may be available for qualified candidates * * Competitive Wages * * Benefit package for eligible employees * The PCT (Nurse Aide) performs and assists with activities of daily living as well as certain treatments for patient care under the direct and supervision of the Registered Nurse according to established policies, procedures and guidelines. Responsibilities (50%)*Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurses aide skills as outlined in orientation, competencies, policy and procedures. Including but not limited to: rooming patients, obtaining vital signs and blood glucose, transportation of patients and/or supplies, and hourly rounding. (25%)*Documents on patients chart, any treatments and pertinent observations. Provides report to team on tasks completed. (25%)* Maintains a clean, safe, well stocked, and orderly unit. OTHER DUTIES AND RESPONSIBILITIES: Supports the mission, goals, policies and standards of nursing. Medical Center and unit policies and work rules are recognized, supported and implemented. Provides for the age specific needs of the population served according to department standards and policies/procedures. Emergency care/safety: Performs according to procedure in all Medical Center emergency situations. Provides and ensures safe and secure environment for the patient. Provides excellent customer service: Demonstrates professionalism and courtesy at all times. Other duties as assigned. Certifications and Licensures Credential: BLS: Basic Life Support Equivalent Experience: Required within 1 month of hire or transfer. Credential: CENA: Cert Educated Nurse Aide Equivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. *For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered* Required Education Education: Hight School Diploma Comment: GED Other Information EXPERIENCE, TRAINING AND SKILLS: Knowledge of medical terminology. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs. Other Comments #Indeed1HP

$5,000 Sign-On Bonus Available! will be assigned to Dr. Khan's practice-Clare* As part of the primary care treatment team, the Behavioral Health Therapist (BHT) identifies, assesses, triages , documents and manages primary care patients with medical and behavioral health problems. In addition, this BHT will utilize skill training through psycho-education and patient education strategies to develop patient self-management, population health programs, and will develop specific behavioral change plans for patients using best practice and brief evidence based treatment interventions. The BHT is a core member of the collaborative team, including the patient's medical provider and the larger primary care team. The BHT is responsible for supporting and coordinating the mental and physical health care of patients on an assigned caseload, while also providing crisis intervention and short-term consultation and support to the primary care team for patients in urgent need of same-day contact. Responsibilities (30%)* Assesses the clinical status of patients referred by the primary care provider. Assists in the detection of "at risk" patients and intervenes to attenuate further psychological or physical deterioration. Assists primary care providers in recognizing and treating mental disorders and psychological problems. Consults with the physician as necessary, and refers cases to other behavioral health providers for longer-term care as appropriate. Facilitates and ensures patient engagement and follow-up care. Works with primary care team to treat and manage patients with chronic emotional and/or physical health problems efficiently and effectively. Provides brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate. Assists in preventing relapse in conditions that tend to recur over time. (30%)* Uses brief assessment tools with patients to assist in identifying concerns, triaging , and outcomes measurement. Systematically documents treatment response and monitors patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications. Improves clinical outcomes with high prevalence medical and mental health conditions. Connects with new and established patients regarding integrated care model and care team information. Evaluates patient care plans with primary care team and develops appropriate goals for behavioral health conditions. Performs coding/billing following appropriate guidelines. (20%)* Assist in program development (e.g., pain, diabetes, weight loss, insomnia, stress, etc.) Obtains and keeps available patient education materials about common mental health and substance use disorders. Provides and updates local available treatment options and education/resources for patients and their family. (20%)* Tracks patient follow up and clinical outcomes using a registry. Documents in-person and telephone encounters in the registry and uses the system to identify and re-engage patients. Documents patient progress and treatment recommendations in the Electronic Health Record ( EHR ) and other required systems so as to be shared with medical providers, psychiatric consultants and other treating professionals. OTHERS DUTIES AND RESPONSIBILITIES Eliminate barriers to treatment, increase patient/family satisfaction, and improve appropriate utilization of resources. Facilitate referrals for clinically indicated services outside of the health system (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment). Assist in obtaining financial and other resources for patients and families in need. Identify the need for and conduct family meetings, with or without the physician, that result in understanding, comfort, decision-making, and other important outcomes. Integrate relevant theories of family dynamics, crisis intervention, strengths based, solution focused, and meaning of illness into everyday casework. Summarize a patient and family situation concisely, with helpful guidance to non-behavioral health staff members about recommendations for actions to be taken and barriers to wellness. Actively participate in scheduled caseload consultations with psychiatrists or other specialties and communicates recommendations to the patient's medical provider or primary care team. Consultations may focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Accepts accountability for the clinical outcomes. Utilizes evidence-based scales to screen patients and then uses the data to guide treatment and follow-up. Maintains timely, clear and concise documentation in all required systems. Provides pertinent clinical data to designated outside agencies to assure compliance with their requirements. Assures compliance with regulatory requirements and acts a resource/liaison to physicians and other staff regarding all aspects of Integrated Care Professional activities. Actively participates in practice provider meetings, team huddles, and quality assurance activities as scheduled. Provides education/training to practice staff when requested. Builds professional relationships with patient, families, facilities and resources to address conflict resolution with positive outcomes. Completes formal outreach and training to other providers including community education as requested. Provides de-escalation and crisis intervention, and Identifies high risk patients and addresses opportunities for intervention. Willingly and consistently offer to help peers as needed. Communicates teamwork, caring and compassion. Sustains productivity expectations established by leadership team. Provide excellent customer service with internal and external customers. Assume responsibility for professional development and education requirements for maintenance of professional licensure . Provides for the age specific needs of the population served according to department standards and policies/procedures. All other duties as assigned. Certifications and Licensures MSW - Masters of Social Work Preferred Equivalent Experience - Licensure as a Licensed Psychologist or Master's Social Worker in the State of Michigan. Limited License employees must be actively working to obtain full licensure, and obtain it within one year of employment. PCSW - Psychologist/Counselor/Social Worker Required Equivalent Experience - Licensure as a Licensed Psychologist or Master's Social Worker in the State of Michigan. Limited License employees must be actively working Required Education Education: Masters Degree Comments: Knowledge of psychology or social work as normally acquired through completion of a MA or Ph.D./ Psy.D.in psychology or master's degree in social work from an accredited college or university Other Information EXPERIENCE, TRAINING AND SKILLS: Membership in at least one professional organization (i.e. APA, NASW, CFHA, MPA, SSWLHC-MI Chapter, national SSWLHC, etc.) preferred. Training and experience, and/or demonstrated competency in casework principles, including diagnosis, assessment, crisis intervention, treatment and transition planning; techniques in individual, family and group therapy; awareness of community resources, public assistance and entitlement programs, ensuring transition to appropriate levels of care; and issues relating to age and stage of development, special needs and cultural patterns of the patient populations being served. Knowledge of Integrated Behavioral Health practices, processes and procedures as normally acquired in a primary care setting (preferred), hospital, social agency or community organization dealing with physical and/or mental health and/or welfare. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. Adherence to the American Psychological Association or National Association of Social Workers' Code of Ethics. Must follow MyMichigan Health blood borne pathogen and TB testing as required. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - 18-29 years old - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degreeyear. What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development & Support - Banking - Business Fundamentals - Helpdesk/Desktop Support - Project Management Support - Quality Assurance - Data Analytics - Cyber Security Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

* Sign on bonus may be available for qualified candidates * * Competitive Wages * * Benefit package for eligible employees * The PCT (Nurse Aide) performs and assists with activities of daily living as well as certain treatments for patient care under the direct and supervision of the Registered Nurse according to established policies, procedures and guidelines. Responsibilities (50%)*Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurses aide skills as outlined in orientation, competencies, policy and procedures. Including but not limited to: rooming patients, obtaining vital signs and blood glucose, transportation of patients and/or supplies, and hourly rounding. (25%)*Documents on patients chart, any treatments and pertinent observations. Provides report to team on tasks completed. (25%)* Maintains a clean, safe, well stocked, and orderly unit. OTHER DUTIES AND RESPONSIBILITIES: Supports the mission, goals, policies and standards of nursing. Medical Center and unit policies and work rules are recognized, supported and implemented. Provides for the age specific needs of the population served according to department standards and policies/procedures. Emergency care/safety: Performs according to procedure in all Medical Center emergency situations. Provides and ensures safe and secure environment for the patient. Provides excellent customer service: Demonstrates professionalism and courtesy at all times. Other duties as assigned. Certifications and Licensures Credential: BLS: Basic Life Support Equivalent Experience: Required within 1 month of hire or transfer. Credential: CENA: Cert Educated Nurse Aide Equivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. *For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered* Required Education Education: Hight School Diploma Comment: GED Other Information EXPERIENCE, TRAINING AND SKILLS: Knowledge of medical terminology. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs. Equivalent Experience and Other Comments (Education) Other Comments

$5,000 Sign-On Bonus Available! will be assigned to Dr. Khan's practice-Clare* As part of the primary care treatment team, the Behavioral Health Therapist (BHT) identifies, assesses, triages , documents and manages primary care patients with medical and behavioral health problems. In addition, this BHT will utilize skill training through psycho-education and patient education strategies to develop patient self-management, population health programs, and will develop specific behavioral change plans for patients using best practice and brief evidence based treatment interventions. The BHT is a core member of the collaborative team, including the patient's medical provider and the larger primary care team. The BHT is responsible for supporting and coordinating the mental and physical health care of patients on an assigned caseload, while also providing crisis intervention and short-term consultation and support to the primary care team for patients in urgent need of same-day contact. Responsibilities (30%)* Assesses the clinical status of patients referred by the primary care provider. Assists in the detection of "at risk" patients and intervenes to attenuate further psychological or physical deterioration. Assists primary care providers in recognizing and treating mental disorders and psychological problems. Consults with the physician as necessary, and refers cases to other behavioral health providers for longer-term care as appropriate. Facilitates and ensures patient engagement and follow-up care. Works with primary care team to treat and manage patients with chronic emotional and/or physical health problems efficiently and effectively. Provides brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate. Assists in preventing relapse in conditions that tend to recur over time. (30%)* Uses brief assessment tools with patients to assist in identifying concerns, triaging , and outcomes measurement. Systematically documents treatment response and monitors patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications. Improves clinical outcomes with high prevalence medical and mental health conditions. Connects with new and established patients regarding integrated care model and care team information. Evaluates patient care plans with primary care team and develops appropriate goals for behavioral health conditions. Performs coding/billing following appropriate guidelines. (20%)* Assist in program development (e.g., pain, diabetes, weight loss, insomnia, stress, etc.) Obtains and keeps available patient education materials about common mental health and substance use disorders. Provides and updates local available treatment options and education/resources for patients and their family. (20%)* Tracks patient follow up and clinical outcomes using a registry. Documents in-person and telephone encounters in the registry and uses the system to identify and re-engage patients. Documents patient progress and treatment recommendations in the Electronic Health Record ( EHR ) and other required systems so as to be shared with medical providers, psychiatric consultants and other treating professionals. OTHERS DUTIES AND RESPONSIBILITIES Eliminate barriers to treatment, increase patient/family satisfaction, and improve appropriate utilization of resources. Facilitate referrals for clinically indicated services outside of the health system (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment). Assist in obtaining financial and other resources for patients and families in need. Identify the need for and conduct family meetings, with or without the physician, that result in understanding, comfort, decision-making, and other important outcomes. Integrate relevant theories of family dynamics, crisis intervention, strengths based, solution focused, and meaning of illness into everyday casework. Summarize a patient and family situation concisely, with helpful guidance to non-behavioral health staff members about recommendations for actions to be taken and barriers to wellness. Actively participate in scheduled caseload consultations with psychiatrists or other specialties and communicates recommendations to the patient's medical provider or primary care team. Consultations may focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Accepts accountability for the clinical outcomes. Utilizes evidence-based scales to screen patients and then uses the data to guide treatment and follow-up. Maintains timely, clear and concise documentation in all required systems. Provides pertinent clinical data to designated outside agencies to assure compliance with their requirements. Assures compliance with regulatory requirements and acts a resource/liaison to physicians and other staff regarding all aspects of Integrated Care Professional activities. Actively participates in practice provider meetings, team huddles, and quality assurance activities as scheduled. Provides education/training to practice staff when requested. Builds professional relationships with patient, families, facilities and resources to address conflict resolution with positive outcomes. Completes formal outreach and training to other providers including community education as requested. Provides de-escalation and crisis intervention, and Identifies high risk patients and addresses opportunities for intervention. Willingly and consistently offer to help peers as needed. Communicates teamwork, caring and compassion. Sustains productivity expectations established by leadership team. Provide excellent customer service with internal and external customers. Assume responsibility for professional development and education requirements for maintenance of professional licensure . Provides for the age specific needs of the population served according to department standards and policies/procedures. All other duties as assigned. Certifications and Licensures MSW - Masters of Social Work Preferred Equivalent Experience - Licensure as a Licensed Psychologist or Master's Social Worker in the State of Michigan. Limited License employees must be actively working to obtain full licensure, and obtain it within one year of employment. PCSW - Psychologist/Counselor/Social Worker Required Equivalent Experience - Licensure as a Licensed Psychologist or Master's Social Worker in the State of Michigan. Limited License employees must be actively working Required Education Education: Masters Degree Comments: Knowledge of psychology or social work as normally acquired through completion of a MA or Ph.D./ Psy.D.in psychology or master's degree in social work from an accredited college or university Other Information EXPERIENCE, TRAINING AND SKILLS: Membership in at least one professional organization (i.e. APA, NASW, CFHA, MPA, SSWLHC-MI Chapter, national SSWLHC, etc.) preferred. Training and experience, and/or demonstrated competency in casework principles, including diagnosis, assessment, crisis intervention, treatment and transition planning; techniques in individual, family and group therapy; awareness of community resources, public assistance and entitlement programs, ensuring transition to appropriate levels of care; and issues relating to age and stage of development, special needs and cultural patterns of the patient populations being served. Knowledge of Integrated Behavioral Health practices, processes and procedures as normally acquired in a primary care setting (preferred), hospital, social agency or community organization dealing with physical and/or mental health and/or welfare. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. Adherence to the American Psychological Association or National Association of Social Workers' Code of Ethics. Must follow MyMichigan Health blood borne pathogen and TB testing as required. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

***May be eligible for a Sign on Bonus up to $4,000! This position works under the supervision of the Registered Nurse. The Patient Care Technician (PCT) performs and assists with individual activities of daily living as well as certain treatments for patient care under the direction and supervision of the Registered Nurse according to established policies, procedures and guidelines. For casual positions: casual employees have no regularly scheduled work hours, but require an understanding of, and agreement to fulfill, the minimum time commitments of the position for as long as the position is held. Employees who are in a casual position are required to pick up shifts as outlined in the Midland Nursing - Casual Employee Policy. Responsibilities (50%) - Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurse's aide skills as outlined in orientation, competencies, policy and procedures. (25%) - Documents on patient's chart, any treatments and pertinent observations. Provides report to team on tasks completed. (25%) - Maintains a clean, safe and orderly unit. Certifications and Licensures PCT: MMH PCT/CNA/EMT/LPN Certification Equivalent Experience: Must hold an internal MidMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. *For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MidMichigan Health Patient Care Technician certification will be offered* BLS: Basic Life Support Equivalent Experience: Within 3 months of hire or transfer Team Advanced: Techniques for Effective Aggression Mgt Within 6 month of hire or transfer Required Education High school diploma or GED required Other Information Other Duties and Responsibilities: Supports the mission, goals, policies and standards of nursing. Medical Center and unit policies and work rules are recognized, supported and implemented. Provides for the age specific needs of the population served according to department standards and policies/procedures. Emergency care/safety: Performs according to procedure in all medical center emergency situations. Provides and ensures safe and secure environment for the patient. Provides excellent customer service: Demonstrates professionalism and courtesy at all times. All other duties as assigned. Experience, Training and Skills: Knowledge of medical terminology. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. *NOTE: PHYSICAL/MENTAL REQUIREMENTS MAY BE APPLICABLE WITH THIS POSITION. Refer to job description for a complete list of requirements.

This position is an integral part of the urgent care team and requires the ability to work effectively with Providers and ancillary staff to deliver high quality, compassionate patient care. Under direct supervision of the provider, or LPN/RN, will be responsible for assisting with patient assessment, care, and education of patients in the urgent care/occupational health setting. This position must have basic knowledge of specialty and/or primary care symptom management to be able to assess, plan, and assist with delivering timely and appropriate care, especially in emergent situations. This position will assure compliance with all the policies/procedures of MyMichigan Health, Occupational Safety and Health Administration (OSHA) guidelines, Clinical Laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies. May also perform general office duties (keyboarding, filing, telephone, computer and office equipment) as required by the practice. The expectations outlined in this may vary slightly depending on the practice. Responsibilities (50%)* Greets patients and/or family, takes vital signs, obtains/reviews medical, social, surgical and medication history, and allergy information. Prepares patient for examination, performs procedures (in office labs: urinalysis, pregnancy testing, strep screens; TB testing, etc.) and reports results to providers. Communicates information regarding testing, procedures and follow up care to patient in a clear, concise and professional manner. (20%)* Accurately performs Department of Transportation (DOT) and non-DOT Drug drug and alcohol testing services, adhering to company protocols and federal guidelines. (10%)* Performs and/or assists with special procedures and testing per provider order. Such as electrocardiogram (EKG) , vision testing, dressing changes, Orthopedic Casting Lab (OCL) splints. (10%)* Accurately documents all patient information in the medical record according to current guidelines. (10%)* Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments. OTHER DUTIES AND RESPONSIBILITIES: Provides a complete patient assessment, as indicated within the scope of the practice. Places and receives calls to previously seen patients to evaluate patient progress, gives results of laboratory or radiographic interpretations Based on the practice, may be required to: demonstrate competency to assist with procedures such as, but not limited to venipuncture, OCL splinting, EKG, vision testing, dressing changes, respirator fit testing, drug and alcohol testing. . Respirator Fit testing requires the ability to learn and maintain knowledge of various mask types and proper mask fitting according to Occupational Safety and Health Administration (OSHA) regulations. Completes daily tasks as outlined by the practice, such as referrals to specialists and/or primary care, Electronic Medical Record (EMR) tasks, patient result notification, prior authorizations and communication to companies and/or workers compensation as appropriate. Complies with company protocols, organizational departmental policies and protocols, local, state Michigan Occupational Safety and Health Administration (MIOSHA), and CLIA, Joint Commission, Federal Motor Carrier Safety Administration (FMCSA) guidelines while conducting daily duties. Performs CLIA testing and maintains quality control logs. Calibrates equipment based on practice protocols. Performs autoclave procedures according to policy. Maintaining a clean, sterile and safe environment. If mutually agreed upon by employer and practice manager, must have the ability to travel to other urgent care locations. . Maintains a high level of confidentiality and ensures patient's rights in accordance with proper procedures and in compliance with Health Insurance Portability Accountability Act (HIPAA). May be asked to perform clerical duties - filling out insurance forms, correspondence, arranging hospital admission, answering the telephone, updating/filing patient's medical records. Ordering of supplies and medications. This position may be required to order all medical, pharmacy supplies, and office supplies. Ensures all EMR Tasks are completed in a timely manner. Demonstrates a commitment to meet/exceed the needs of the customer, both internal and external. Demonstrates behavior consistent with the MyMichigan Health mission, vision and values. P erforms other duties as assigned. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Certifications and Licensures BLS - Basic Life Support Required Within 3 months of hire or transfer MA CERT - Medical Assistant Required As required by Medicare and Medicaid Services (CMS) to be employed through MyMichigan Health all Medical Assistants must possess one of the following active certification/licensure: Registered Medical Assistant (RMA) through American Medical Technologist (AMT) Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) OR equivalent Medical Assistant Credential such as (Certified Clinical Medical Assistant CCMA, etc.). Prefer completion of a Medical Assistant program through an accredited organization. Medical First Responder, Emergency Medical Tech Basic/Specialist, or Paramedic though the State of Michigan. Registered Radiologic Technologist through American Registry of Radiologic Technologists ( ARRT ). Required Education Education: High School Diploma or GED Other Information EXPERIENCE, TRAINING AND SKILLS: Must be able to successfully complete the course work and certification for drug and alcohol testing within 90 days of hire. Excellent interpersonal skills needed to communicate successfully to internal and external customers. Previous experience as a medical assistant preferred. Computer skills, including basic knowledge of EMR systems and Microsoft Office. Previous experience in an emergency department, urgent care or occupational health setting and/or medical practice. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs. Equivalent Experience and Other Comments (Education)

* Sign on bonus may be available for qualified candidates * * Additional Hourly Premium may be available * * Competitive Wages * * Benefit package for eligible employees * Responsible for following individual patient care plan to assist patient and/or perform personal care when an individual or family cannot perform the tasks. The aide will care for patients with all types of diagnoses and in many different phases of illness. Responsibilities (100%)* Provides hands-on personal care and demonstrates competency with assigned tasks; Follows patients plan of care for completion of tasks assigned. Performs simple procedures as an extension of nursing services. Assists in ambulation or exercises. Complies with infection prevention and control policies and procedures. Creates successful interpersonal relationships with the patient and family. Honors patients rights. Is a member of interdisciplinary team. Reports changes in the patients condition to a registered nurse. Complete pertinent records in compliance with policy and procedures. OTHER DUTIES AND RESPONSIBILITIES: Promotes patients independence and assists or performs personal care (examples: bathing, dressing, shampooing, shaving, oral care, skin care, toileting, change bed linen and other personal care activities.) Accurately performs & documents temperature, pulse, respirations and blood pressure when required per care plan, and timely reports abnormal findings to appropriate personnel. Promotes skin integrity by keeping skin clean and dry, utilize pressure preventative positioning per care plan. Observes for any alteration in skin integrity and reports any changes or observations promptly to nurse or manager. Utilizes proper positioning techniques when re-positioning patient in bed, with ambulation or while transferring in & out of the bed or chair. During provision of care, maintains a safe and secure environment during provision of care. Follows patients plan of care and accurately documents care provided and any other pertinent information concerning the patient &/or family. Documentation is completed timely as defined by policy and State requirements. Consistently demonstrates a positive, courteous and helpful attitude toward patient/family and all customers during all encounters. Functions as a team member as exhibited through positive verbal and non-verbal communication to support positive relationships and meet organizational goals. Has knowledge of and follows organizations policies & procedures. Maintains knowledge and skills regarding use of equipment. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. Performs other duties as assigned. Certifications and Licensures BLS - Basic Life Support Preferred Equivalent Experience - Required within 1 month of hire or transfer CENA - Cert Educated Nurse Aide Preferred Equivalent Experience - Required within 4 months of hire or transfer Credential: FINGERPRIN: Fingerprinting Equivalent Experience: Required Education Education: High School Diploma Comment: or GED Other Information EXPERIENCE, TRAINING AND SKILLS: Attends meetings/in-services as required, aides are required to complete no less than 12 hours of continued education/in-service training as defined by the organization during a 12-month period during employment. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Ability to communicate effectively, verbally and in writing, and the ability to speak, write, and understand the English language. Ability to relate with all ages and individuals with different cultural and spiritual backgrounds. Ability to work with patients and families who are dealing with terminal illness, the dying process and death. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0?33% of the workday) lift or carry 21?50 lbs., frequently 34?66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67?100% or the workday) 10 lbs. Other Comments #Indeed1HP

$5,000 Sign-On Bonus Available! *This position will be assigned to Ithaca Family Medicine, Alma Internal Medicine and Shepherd Family Medicine* As part of the primary care treatment team, the Behavioral Health Therapist (BHT) identifies, assesses, triages , documents and manages primary care patients with medical and behavioral health problems. In addition, this BHT will utilize skill training through psycho-education and patient education strategies to develop patient self-management, population health programs, and will develop specific behavioral change plans for patients using best practice and brief evidence based treatment interventions. The BHT is a core member of the collaborative team, including the patient's medical provider and the larger primary care team. The BHT is responsible for supporting and coordinating the mental and physical health care of patients on an assigned caseload, while also providing crisis intervention and short-term consultation and support to the primary care team for patients in urgent need of same-day contact. Responsibilities (30%)* Assesses the clinical status of patients referred by the primary care provider. Assists in the detection of "at risk" patients and intervenes to attenuate further psychological or physical deterioration. Assists primary care providers in recognizing and treating mental disorders and psychological problems. Consults with the physician as necessary, and refers cases to other behavioral health providers for longer-term care as appropriate. Facilitates and ensures patient engagement and follow-up care. Works with primary care team to treat and manage patients with chronic emotional and/or physical health problems efficiently and effectively. Provides brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate. Assists in preventing relapse in conditions that tend to recur over time. (30%)* Uses brief assessment tools with patients to assist in identifying concerns, triaging , and outcomes measurement. Systematically documents treatment response and monitors patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications. Improves clinical outcomes with high prevalence medical and mental health conditions. Connects with new and established patients regarding integrated care model and care team information. Evaluates patient care plans with primary care team and develops appropriate goals for behavioral health conditions. Performs coding/billing following appropriate guidelines. (20%)* Assist in program development (e.g., pain, diabetes, weight loss, insomnia, stress, etc.) Obtains and keeps available patient education materials about common mental health and substance use disorders. Provides and updates local available treatment options and education/resources for patients and their family. (20%)* Tracks patient follow up and clinical outcomes using a registry. Documents in-person and telephone encounters in the registry and uses the system to identify and re-engage patients. Documents patient progress and treatment recommendations in the Electronic Health Record ( EHR ) and other required systems so as to be shared with medical providers, psychiatric consultants and other treating professionals. OTHERS DUTIES AND RESPONSIBILITIES Eliminate barriers to treatment, increase patient/family satisfaction, and improve appropriate utilization of resources. Facilitate referrals for clinically indicated services outside of the health system (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment). Assist in obtaining financial and other resources for patients and families in need. Identify the need for and conduct family meetings, with or without the physician, that result in understanding, comfort, decision-making, and other important outcomes. Integrate relevant theories of family dynamics, crisis intervention, strengths based, solution focused, and meaning of illness into everyday casework. Summarize a patient and family situation concisely, with helpful guidance to non-behavioral health staff members about recommendations for actions to be taken and barriers to wellness. Actively participate in scheduled caseload consultations with psychiatrists or other specialties and communicates recommendations to the patient's medical provider or primary care team. Consultations may focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Accepts accountability for the clinical outcomes. Utilizes evidence-based scales to screen patients and then uses the data to guide treatment and follow-up. Maintains timely, clear and concise documentation in all required systems. Provides pertinent clinical data to designated outside agencies to assure compliance with their requirements. Assures compliance with regulatory requirements and acts a resource/liaison to physicians and other staff regarding all aspects of Integrated Care Professional activities. Actively participates in practice provider meetings, team huddles, and quality assurance activities as scheduled. Provides education/training to practice staff when requested. Builds professional relationships with patient, families, facilities and resources to address conflict resolution with positive outcomes. Completes formal outreach and training to other providers including community education as requested. Provides de-escalation and crisis intervention, and Identifies high risk patients and addresses opportunities for intervention. Willingly and consistently offer to help peers as needed. Communicates teamwork, caring and compassion. Sustains productivity expectations established by leadership team. Provide excellent customer service with internal and external customers. Assume responsibility for professional development and education requirements for maintenance of professional licensure . Provides for the age specific needs of the population served according to department standards and policies/procedures. All other duties as assigned. Certifications and Licensures MSW - Masters of Social Work Preferred Equivalent Experience - Licensure as a Licensed Psychologist or Master's Social Worker in the State of Michigan. Limited License employees must be actively working to obtain full licensure, and obtain it within one year of employment. PCSW - Psychologist/Counselor/Social Worker Required Equivalent Experience - Licensure as a Licensed Psychologist or Master's Social Worker in the State of Michigan. Limited License employees must be actively working Required Education Education: Masters Degree Comments: Knowledge of psychology or social work as normally acquired through completion of a MA or Ph.D./ Psy.D.in psychology or master's degree in social work from an accredited college or university Other Information EXPERIENCE, TRAINING AND SKILLS: Membership in at least one professional organization (i.e. APA, NASW, CFHA, MPA, SSWLHC-MI Chapter, national SSWLHC, etc.) preferred. Training and experience, and/or demonstrated competency in casework principles, including diagnosis, assessment, crisis intervention, treatment and transition planning; techniques in individual, family and group therapy; awareness of community resources, public assistance and entitlement programs, ensuring transition to appropriate levels of care; and issues relating to age and stage of development, special needs and cultural patterns of the patient populations being served. Knowledge of Integrated Behavioral Health practices, processes and procedures as normally acquired in a primary care setting (preferred), hospital, social agency or community organization dealing with physical and/or mental health and/or welfare. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. Adherence to the American Psychological Association or National Association of Social Workers' Code of Ethics. Must follow MyMichigan Health blood borne pathogen and TB testing as required. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

This position works under the supervision of the Registered Nurse. The Patient Care Technician (PCT) performs and assists with individual activities of daily living as well as certain treatments for patient care under the direction and supervision of the Registered Nurse according to established policies, procedures and guidelines. For casual positions: casual employees have no regularly scheduled work hours, but require an understanding of, and agreement to fulfill, the minimum time commitments of the position for as long as the position is held. These are (if needed) at least 48 hours per month with 24 of those hours worked on weekends, and an annual requirement of 24 hours worked on holidays. Responsibilities A Day in the Life of a Patient Care Technician at MyMichigan Health: (50%) - Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurse's aide skills as outlined in orientation, competencies, policy and procedures. (25%) - Documents on patient's chart, any treatments and pertinent observations. Provides report to team on tasks completed. (25%) - Maintains a clean, safe and orderly unit. Certifications and Licensures PCT: MMH PCT/CNA/EMT/LPN Certification Equivalent Experience: Must hold an internal MidMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. *For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MidMichigan Health Patient Care Technician certification will be offered* BLS: Basic Life Support Equivalent Experience: Within 3 months of hire or transfer Team Advanced: Techniques for Effective Aggression Mgt Within 6 month of hire or transfer Required Education High school diploma or GED required Other Information Other Duties and Responsibilities: Supports the mission, goals, policies and standards of nursing. Medical Center and unit policies and work rules are recognized, supported and implemented. Provides for the age specific needs of the population served according to department standards and policies/procedures. Emergency care/safety: Performs according to procedure in all medical center emergency situations. Provides and ensures safe and secure environment for the patient. Provides excellent customer service: Demonstrates professionalism and courtesy at all times. All other duties as assigned. Equivalent Experience and Other Comments (Education) Experience, Training and Skills: Knowledge of medical terminology. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. *NOTE: PHYSICAL/MENTAL REQUIREMENTS MAY BE APPLICABLE WITH THIS POSITION. Refer to job description for a complete list of requirements. Other Comments #Indeed1HP

Under direct supervision of the provider, will be responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care and able to assess, plan, implement and evaluate care for patients. This position is responsible for coordinating care to assure high quality, compassionate patient care is provided. They will maintain and oversee patients at the office locations and will act as the liaison with other organizations and departments. This position may be required to order all medical, pharmacy supplies, and office supplies to manage patient care. They will assure compliance with all the policies/procedures of MyMichigan Health and follow Occupational Safety and Health Administration (OSHA) guidelines, Clinical Laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies. They will coordinate with and train any new employees, students and float staff as required. The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high risk patients, educate on prescriptions and teach the patient and family the reasons for the medication and side effects, coordinate and ensure continuity of care with other providers. Also, may perform general office duties (keyboarding, filing, telephone, computer and office equipment) as needed. The expectations outlined in this may vary slightly depending on the practice in which you are assigned. Your immediate supervisor will be able to clarify your responsibilities for you. Responsibilities (30%)* Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results. Supports, directs and refers patients for consults and/or testing and insurance pre-certification and documentation. (30%)* Greets patients and/or family, performs routine pre-examination procedures including vital signs, assessing and recording objective and subjective data concerning presenting condition. Updates and maintains an accurate patient record by performing but not limited to, orders reconciliation, secure messaging (if available) and other tasks as assigned. Performs medication reconciliation, enters allergy reaction type, processes refills within the scope of their certification. (20%)* Assists provider with examinations and procedures. (20%)* Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments. OTHER DUTIES AND RESPONSIBILITIES: Provides complete patient assessment, as indicated within the scope of the practice. Performs patient care measures including injections, minor dressing changes, and obtaining blood specimens. Some departments may be required to demonstrate competency to assist with procedures such as, but not limited to electrocardiogram (EKG), Pulmonary Function Test (PFT), Ankle Brachial Pressure Index (ABI), and Non-stress Test (NST). Assists in maintaining a clean and safe environment for patients and co-workers. If applicable, maybe required to travel to satellite clinics. Understands necessary computer functions in the office setting: Michigan Automated Prescription System (MAPS), Michigan Care Improvement Registry (MCIR) Practice Management, Electronic Medical Records, Laboratory Information System (LIS) , Emageon, dictation systems, and any other necessary programs to assist providers and staff. Demonstrates critical thinking for patient management. Maintains a high level of confidentiality and ensures patient's rights in accordance with proper procedures and in compliance with HIPAA (Health Insurance Portability Accountability Act). May be asked to perform clerical duties - filling out insurance forms, correspondence, arranging hospital admission, answering the telephone, updating/filing patient's medical records. Orders supplies and medications. Maintains a system for accurately documenting and coding, patient conditions in the medical record as appropriate per policy. Participate in annual review for quality and completeness as necessary. Provides for the age specific needs of the population served according to standards and policies/procedures as evidenced by observation, documentation and peer feedback. Performs other related duties as assigned. MidMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MidMichigan Health. Certifications and Licensures Credential:LPN: Licensed Practical Nurse or Ceritifed Medical Assistant Equivalent Experience: Qualification Source: Essential: true Required Education Education: TECH Equivalent Experience: Education Specialization: NRG Essential: true Other Information EXPERIENCE, TRAINING AND SKILLS: Working knowledge of the organization's Infor Lawson, Electronic Medical Records, and Practice Management programs preferred or knowledge of similar software. Knowledge of medical office policies, practices and procedures as normally acquired through three to five years working in the health care system or similar setting. Mandatory Occupational Safety and Health Administration (OSHA) training must be done annually according to the Exposure Control Plan. PC software knowledge must include: Excel and Word. Excellent interpersonal skills needed to communicate successfully with individuals and interact with people at all levels to communicate concepts in a clear and understandable manner. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs. Equivalent Experience and Other Comments (Education) Education: TECH Equivalent Experience: Education Specialization: NRG Essential: true Other Comments Credential:BLS: Basic Life Support Equivalent Experience: BLS certification is required within 90 days of hire or transfer date. Qualification Source: AHA Essential: false Credential:LPN: Licensed Practical Nurse Equivalent Experience: Qualification Source: Essential: true

* Sign on bonus may be available for qualified candidates * * Competitive Wages * * Benefit package for eligible employees * The PCT (Nurse Aide) performs and assists with activities of daily living as well as certain treatments for patient care under the direct and supervision of the Registered Nurse according to established policies, procedures and guidelines. Responsibilities (50%)*Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurses aide skills as outlined in orientation, competencies, policy and procedures. Including but not limited to: rooming patients, obtaining vital signs and blood glucose, transportation of patients and/or supplies, and hourly rounding. (25%)*Documents on patients chart, any treatments and pertinent observations. Provides report to team on tasks completed. (25%)* Maintains a clean, safe, well stocked, and orderly unit. OTHER DUTIES AND RESPONSIBILITIES: Supports the mission, goals, policies and standards of nursing. Medical Center and unit policies and work rules are recognized, supported and implemented. Provides for the age specific needs of the population served according to department standards and policies/procedures. Emergency care/safety: Performs according to procedure in all Medical Center emergency situations. Provides and ensures safe and secure environment for the patient. Provides excellent customer service: Demonstrates professionalism and courtesy at all times. Other duties as assigned. Certifications and Licensures Credential: BLS: Basic Life Support Equivalent Experience: Required within 1 month of hire or transfer. Credential: CENA: Cert Educated Nurse Aide Equivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. *For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered* Required Education Education: Hight School Diploma Comment: GED Other Information EXPERIENCE, TRAINING AND SKILLS: Knowledge of medical terminology. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs. Other Comments #Indeed1HP

The patient care technician (PCT) is responsible for a wide variety of technical and clerical procedures. This position works under the direction and supervision of a Registered Nurse or practice leadership. The Patient Care Technician (PCT) has frequent direct patient contact when performing phlebotomy, specimen collection and specimen transport. The PCT performs and assists with certain patient rooming activities and for patients according to established policies, procedures and guidelines. PCT will be conducting other non-patient care clinic tasks as assigned by the practice. Responsibilities (50%)*Under direction of supervision prioritizes and organizes care of assigned patients, performing basic patient care tech/phlebotomist skills as outlined in orientation, competencies, policy and procedures. Completes all required documentation in a timely manner. (25%)* Assists with completing non-clinical tasks as assigned by the practice (scanning, faxing, pulling practice reports, conducting patient outreach appointment reminders, scheduling patient appointments, Epic Workque follow up) (15%)* Documents on patient's chart, any testing, treatments and pertinent observations. Provides report to team on tasks completed. (10%)* Provides for the age specific needs of the population served according to department standards and policies/procedures. OTHER DUTIES AND RESPONSIBILITIES: Performs miscellaneous duties as assigned. Uses effective customer service/interpersonal skills at all times. Demonstrates adherence to all policies and procedure. Maintains a professional working relationship with staff members, ancillary services and medical staff. Provides personalized care for patients while assuring a timely patient flow through the office. Act as an advocate for the patient in his/her interactions with health care services. Assists with day-to-day operations as required for optimal patient care. Completes patient vitals Documents care given and patient response in patient record including lab data entry Cleans patient exam rooms, equipment and work space according to infection control policies. Demonstrates knowledge and use of appropriate equipment and supplies to provide quality patient care. Communicates significant information regarding patient point of care results or vitals to the provider Actively participates as a team member. Constructively addresses patient and team issues to ensure quality patient care and a collaborative work environment. Provides patient care chaperone support. As assigned, assists with ensuring patient care supplies are stocked and stored in compliance with regulatory requirements. Demonstrate and adhere to the standards of infection prevention Maintains a clean, safe and orderly workspace. Performs according to procedure for all medical emergencies. Provides and ensures safe and secure patient environment. Provides excellent customer service. Demonstrates professionalism and courtesy at all times. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered. Certifications and Licensures BLS - Basic Life Support Required Equivalent Experience - Basic life support is required at time of hire PCT - MMH PCT/CNA/EMT/LPN Certification Required Equivalent Experience - Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. *For current PCT's with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered. Required Education Education: High School Diploma Comments: Must hold a cuurent State of Michigan registry document Other Information EXPERIENCE, TRAINING AND SKILLS: Knowledge of medical terminology. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. Mandatory tuberculosis (TB) testing must be done according to MyMichigan Health policy. Mandatory Occupational Safety and Health Administration (OHSA) training must be completed annually according to the Exposure Control Plan. Ability to fully concentrate on task at hand for extended periods of time. Ability to perform under stress when confronted with emergency or critical situations. Ability to clearly communicate, present ideas, facts, and clinical information. Ability to maintain interpersonal relationships, facilitating task accomplishments, cooperating, and resolving conflicts, recognizing needs and being sensitive to others. Must be proficient in reading, writing, and speaking English. Must handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

$5,000 Sign-On Bonus Available! *This position will be assigned to Ithaca Family Medicine, Alma Internal Medicine and Shepherd Family Medicine* As part of the primary care treatment team, the Behavioral Health Therapist (BHT) identifies, assesses, triages , documents and manages primary care patients with medical and behavioral health problems. In addition, this BHT will utilize skill training through psycho-education and patient education strategies to develop patient self-management, population health programs, and will develop specific behavioral change plans for patients using best practice and brief evidence based treatment interventions. The BHT is a core member of the collaborative team, including the patient's medical provider and the larger primary care team. The BHT is responsible for supporting and coordinating the mental and physical health care of patients on an assigned caseload, while also providing crisis intervention and short-term consultation and support to the primary care team for patients in urgent need of same-day contact. Responsibilities (30%)* Assesses the clinical status of patients referred by the primary care provider. Assists in the detection of "at risk" patients and intervenes to attenuate further psychological or physical deterioration. Assists primary care providers in recognizing and treating mental disorders and psychological problems. Consults with the physician as necessary, and refers cases to other behavioral health providers for longer-term care as appropriate. Facilitates and ensures patient engagement and follow-up care. Works with primary care team to treat and manage patients with chronic emotional and/or physical health problems efficiently and effectively. Provides brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate. Assists in preventing relapse in conditions that tend to recur over time. (30%)* Uses brief assessment tools with patients to assist in identifying concerns, triaging , and outcomes measurement. Systematically documents treatment response and monitors patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications. Improves clinical outcomes with high prevalence medical and mental health conditions. Connects with new and established patients regarding integrated care model and care team information. Evaluates patient care plans with primary care team and develops appropriate goals for behavioral health conditions. Performs coding/billing following appropriate guidelines. (20%)* Assist in program development (e.g., pain, diabetes, weight loss, insomnia, stress, etc.) Obtains and keeps available patient education materials about common mental health and substance use disorders. Provides and updates local available treatment options and education/resources for patients and their family. (20%)* Tracks patient follow up and clinical outcomes using a registry. Documents in-person and telephone encounters in the registry and uses the system to identify and re-engage patients. Documents patient progress and treatment recommendations in the Electronic Health Record ( EHR ) and other required systems so as to be shared with medical providers, psychiatric consultants and other treating professionals. OTHERS DUTIES AND RESPONSIBILITIES Eliminate barriers to treatment, increase patient/family satisfaction, and improve appropriate utilization of resources. Facilitate referrals for clinically indicated services outside of the health system (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment). Assist in obtaining financial and other resources for patients and families in need. Identify the need for and conduct family meetings, with or without the physician, that result in understanding, comfort, decision-making, and other important outcomes. Integrate relevant theories of family dynamics, crisis intervention, strengths based, solution focused, and meaning of illness into everyday casework. Summarize a patient and family situation concisely, with helpful guidance to non-behavioral health staff members about recommendations for actions to be taken and barriers to wellness. Actively participate in scheduled caseload consultations with psychiatrists or other specialties and communicates recommendations to the patient's medical provider or primary care team. Consultations may focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Accepts accountability for the clinical outcomes. Utilizes evidence-based scales to screen patients and then uses the data to guide treatment and follow-up. Maintains timely, clear and concise documentation in all required systems. Provides pertinent clinical data to designated outside agencies to assure compliance with their requirements. Assures compliance with regulatory requirements and acts a resource/liaison to physicians and other staff regarding all aspects of Integrated Care Professional activities. Actively participates in practice provider meetings, team huddles, and quality assurance activities as scheduled. Provides education/training to practice staff when requested. Builds professional relationships with patient, families, facilities and resources to address conflict resolution with positive outcomes. Completes formal outreach and training to other providers including community education as requested. Provides de-escalation and crisis intervention, and Identifies high risk patients and addresses opportunities for intervention. Willingly and consistently offer to help peers as needed. Communicates teamwork, caring and compassion. Sustains productivity expectations established by leadership team. Provide excellent customer service with internal and external customers. Assume responsibility for professional development and education requirements for maintenance of professional licensure . Provides for the age specific needs of the population served according to department standards and policies/procedures. All other duties as assigned. Certifications and Licensures MSW - Masters of Social Work Preferred Equivalent Experience - Licensure as a Licensed Psychologist or Master's Social Worker in the State of Michigan. Limited License employees must be actively working to obtain full licensure, and obtain it within one year of employment. PCSW - Psychologist/Counselor/Social Worker Required Equivalent Experience - Licensure as a Licensed Psychologist or Master's Social Worker in the State of Michigan. Limited License employees must be actively working Required Education Education: Masters Degree Comments: Knowledge of psychology or social work as normally acquired through completion of a MA or Ph.D./ Psy.D.in psychology or master's degree in social work from an accredited college or university Other Information EXPERIENCE, TRAINING AND SKILLS: Membership in at least one professional organization (i.e. APA, NASW, CFHA, MPA, SSWLHC-MI Chapter, national SSWLHC, etc.) preferred. Training and experience, and/or demonstrated competency in casework principles, including diagnosis, assessment, crisis intervention, treatment and transition planning; techniques in individual, family and group therapy; awareness of community resources, public assistance and entitlement programs, ensuring transition to appropriate levels of care; and issues relating to age and stage of development, special needs and cultural patterns of the patient populations being served. Knowledge of Integrated Behavioral Health practices, processes and procedures as normally acquired in a primary care setting (preferred), hospital, social agency or community organization dealing with physical and/or mental health and/or welfare. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. Adherence to the American Psychological Association or National Association of Social Workers' Code of Ethics. Must follow MyMichigan Health blood borne pathogen and TB testing as required. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

* $5,000 Sign on bonus may be available for qualified candidates * * Competitive Wages * * Benefit package for eligible employees * could also be filled by a LPN*** Under direct supervision of the provider, will be responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care and able to assess, plan, implement and evaluate care for patients. This position is responsible for coordinating care to assure high quality, compassionate patient care is provided. They will maintain and oversee patients at the office locations and will act as the liaison with other organizations and departments. This position may be required to order all medical, pharmacy supplies, and office supplies to manage patient care. They will assure compliance with all the policies/procedures of MyMichigan Health and follow Occupational safety and Health Administration (OSHA) guidelines, Clinical laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies. They will coordinate with and train any new employees, students and float staff as required. The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high-risk patients, educate on prescriptions and teach the patient and family the reasons for the medication and side effects, coordinate and ensure continuity of care with other providers. Also, may perform general office duties (keyboarding, filing, telephone, computer, and office equipment) as needed. The expectations outlined in this may vary slightly depending on the practice in which you are assigned. Your immediate supervisor will be able to clarify your responsibilities for you. Responsibilities A Day in the Life of a Medical Assistant at MyMichigan Health: (30%)* Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results. Supports, directs and refers patients for consults and/or testing and insurance pre-certification and documentation. (30%)* Greets patients and/or family, performs routine pre-examination procedures including vital signs, assessing and recording objective and subjective data concerning presenting condition. Updates and maintains an accurate patient record by performing but not limited to, orders reconciliation, secure messaging (if available) and other tasks as assigned. Performs medication reconciliation, enters allergy reaction type, processes refills within the scope of their certification. (20%)* Assists provider with examinations and procedures. (20%)* Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments. OTHER DUTIES AND RESPONSIBILITIES Provides complete patient assessment as indicated within the scope of the practice. Performs patient care measures including injections, minor dressing changes, and obtaining blood specimens. In some practices may be required to, demonstrate competency to assist with procedures such as, but not limited to electrocardiogram (EKG), Pulmonary Function Test (PFT), Ankle Brachial Pressure Index (ABI), and Non-stress Test (NST). Assists in maintaining a clean and safe environment for patients and co-workers. If applicable, maybe required to travel to satellite clinics. Understands necessary computer functions in the office setting: MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems, and any other necessary programs to assist providers and staff. Demonstrates critical thinking for patient management. Maintains a high level of confidentiality and ensures patient's rights in accordance with proper procedures and in compliance with HIPAA (Health Insurance Portability Accountability Act). May be asked to perform clerical duties - filing out insurance forms, correspondence, arranging hospital admission, answering the telephone, updating/filing patient's medical records. Orders supplies and medications. Maintains a system for accurately documenting and coding, in the medical record as appropriate and per policy. Participate in annual review for quality and completeness as necessary. Provides for the age specific needs of the population served according to department standards and policies/procedures as evidenced by observation, documentation, and peer feedback. Performs other related duties as assigned. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Certifications and Licensures BLS - Basic Life Support Required Equivalent Experience - within 3 months of hire or transfer MA CERT - Medical Assistant Required Equivalent Experience - As required by Medicare and Medicaid Services (CMS) to be employed through MidMichigan Health all Medical Assistants must possess one of the following active certification/licensure: Registered Medical Assistant (RMA) through American Medical Technologist (AMT) Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) OR equivalent Medical Assistant Credential such as (Certified Clinical Medical Assistant CCMA, etc.). Prefer completion of a Medical Assistant program through an accredited organization. Medical First Responder, Emergency Medical Tech Basic/Specialist, or Paramedic though the State of Michigan. Registered Radiologic Technologist through American Registry of Radiologic Technologists (ARRT). Required Education Requirements We Are Looking For: Education: High School Diploma or GED Equivalent Experience: Other Information Other Duties and Responsibilities: EXPERIENCE, TRAINING AND SKILLS: Excellent interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. Mandatory Occupational Safety and Health Administration (OSHA) training must be done annually according to the Exposure Control Plan. Knowledge of medical office policies, practices and procedures as normally acquired through three to five years working in the health care system or similar setting. Previous experience in a physician clinic setting preferred. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls. Other Comments #Indeed1HP

**$5,000 Sign on Bonus available to external candidates** As part of the behavioral health telehub team, the Behavioral Health Therapist (BHT) identifies, assesses, triages, documents and manages patients who are in crisis and/or need follow up care due to medical and behavioral health problems. The BHT will utilize safety planning and suicide management, along with skill training through psycho-education and patient education strategies to develop patient self-management, and will develop specific behavioral change plans for patients using best practice and brief evidence based treatment interventions. The BHT is a core member of the collaborative team, including the patient's emergency department or inpatient medical providers, psychiatrists, Community Mental Health staff, as well as the primary care teams. The BHT is responsible for supporting and coordinating the mental and physical health care of patients in the ED and on an assigned caseload, while also providing crisis intervention and short-term therapy for patients in urgent need of same day contact. Responsibilities (30%) * Assesses the clinical status of patients referred by ED providers, inpatient providers and primary care providers due to mental health crisis. Assists in the detection of 'at risk patients' and intervenes to attenuate further psychological or physical deterioration. Provides de-escalation and crisis intervention, and addresses opportunities for intervention. Assists providers in decision making regarding appropriate levels of care. Consults with the physician as necessary and refers cases to other behavioral health providers for longer term care as appropriate. Provides, facilitates and ensures patient engagement and follow-up care after crisis has stabilized. Works with primary care team to treat and manage patients with chronic emotional and/or physical health problems efficiently and effectively. Provides brief tele-behavioral interventions using evidence-based techniques. Assists in preventing suicides and relapse in conditions that tend to recur over time. Provides on-call services to the EDs to cover overnights and other times when teammates are not directly working. (30%) * Uses brief assessment tools with patients to assist in identifying concerns, triaging, and outcomes measurement. Systematically documents treatment response and monitors patients (via tele-therapy) for changes in clinical symptoms and treatment side effects or complications. Connects with new and established patients regarding crisis plans and ongoing stabilization post crisis. Evaluates patient care plans and develops appropriate goals for behavioral health conditions and handoff to ongoing care. Performs coding/billing following appropriate guidelines. (20%) * Assist in program development and process improvement. Curates knowledge of best practice to share with others on the team. Obtains and keeps available patient education materials about common mental health and substance use disorders and local available treatment options for distribution and education of patients and their family. (20%) * Tracks patient follow up and clinical outcomes using a registry. Documents encounters in the registry and uses the system to identify and re-engage patients. Documents patient progress and treatment recommendations in the Electronic Health Record (EHR) and other required systems to be shared with medical providers, psychiatric consultants and other treating professionals. OTHER DUTIES AND RESPONSIBILITIES: Eliminate barriers to treatment, increase patient/family satisfaction, and improve appropriate utilization of resources. Facilitate referrals for clinically indicated services outside of the health system (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment). Identify the need for and conduct family meetings, with or without the physician, that result in understanding, comfort, decision-making, and other important outcomes. Build professional relationships with patient, families, facilities and resources to address conflict resolution with positive outcomes. Summarize a patient and family situation concisely, with helpful guidance to non-behavioral health staff members about recommendations for actions to be taken and barriers to wellness. Actively participate in scheduled case consultations with ED providers, psychiatrists, and primary care staff and communicates recommendations to the patient's providers and care team. Provides appropriate suicide prevention and follow up care, to include check in calls, caring cards, and other evidence-base practices. Accept accountability for the clinical outcomes. Maintain timely, clear and concise documentation in all required systems. Provides pertinent clinical data to designated outside agencies to assure compliance with their requirements. Assures compliance with regulatory requirements and acts a resource/liaison to physicians and other staff regarding all aspects of Behavioral Health Crisis Care and Integrated Care Professional activities. Actively participates in provider meetings, team huddles, and quality assurance activities as scheduled. Provide education/training to practice staff when requested. Complete formal outreach and training to other providers including community education as requested. Willingly and consistently offer to help peers as needed. Assume responsibility for professional development and education requirements for maintenance of professional licensure. Provides for the age specific needs of the population served according to department standards and policies/procedures. Communicates teamwork, caring and compassion. Sustains productivity expectations established by Director. Provide excellent customer service with internal and external customers. All other duties as assigned. Certifications and Licensures MSW: Masters of Social Work Licensure as a Master's Social Worker in the State of Michigan. Bachelor's Degree in psychology/social work and attending Master's Program acceptable. Licensure must be received within 6 months of hire. Licensed Professional Counselor (LPC) and Marriage and Family Therapist (MFT) also accepted. Required Education Master's degree is required Knowledge of psychology or social work as normally acquired through completion of a master's degree in Social Work program from an accredited college or university. Limited License BSW employees must be actively working to obtain master's degree with full licensure and obtain within two years of employment. Bachelor's Degree in Psychology or Social Work Other Information EXPERIENCE, TRAINING AND SKILLS: Knowledge of crisis therapy skills, including de-escalation, suicide prevention, and motivational interviewing preferred. Licensure as a Licensed Psychologist or Master's Social Worker in the State of Michigan. Limited License employees must be actively working to obtain full licensure and obtain it within two years of employment. Membership in at least one professional organization (i.e. APA, NASW, CFHA, MPA, SSWLHC?MI Chapter, national SSWLHC, etc.) preferred. Training and experience, and/or demonstrated competency in casework principles, including diagnosis, assessment, crisis intervention, treatment and transition planning; techniques in individual, family and group therapy; awareness of community resources, public assistance and entitlement programs, ensuring transition to appropriate levels of care; and issues relating to age and stage of development, special needs and cultural patterns of the patient populations being served. Background or Certification suicide prevention preferred. Knowledge of Integrated Behavioral Health practices, processes and procedures as normally acquired in a primary care setting (preferred), hospital, social agency or community organization dealing with physical and/or mental health and/or welfare. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. Adhere to the American Psychological Association or National Association of Social Workers Code of Ethics. Follow MyMichigan Health blood borne pathogen and TB testing as required. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing are necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health blood borne pathogen and TB testing as required. Able to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls. Equivalent Experience and Other Comments (Education)

***May be eligible for a Sign on Bonus up to $4,000! This position works under the supervision of the Registered Nurse. The Patient Care Technician (PCT) performs and assists with individual activities of daily living as well as certain treatments for patient care under the direction and supervision of the Registered Nurse according to established policies, procedures and guidelines. For casual positions: casual employees have no regularly scheduled work hours, but require an understanding of, and agreement to fulfill, the minimum time commitments of the position for as long as the position is held. Employees who are in a casual position are required to pick up shifts as outlined in the Midland Nursing - Casual Employee Policy. Responsibilities (50%) - Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurse's aide skills as outlined in orientation, competencies, policy and procedures. (25%) - Documents on patient's chart, any treatments and pertinent observations. Provides report to team on tasks completed. (25%) - Maintains a clean, safe and orderly unit. Certifications and Licensures PCT: MMH PCT/CNA/EMT/LPN Certification Equivalent Experience: Must hold an internal MidMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. *For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MidMichigan Health Patient Care Technician certification will be offered* BLS: Basic Life Support Equivalent Experience: Within 3 months of hire or transfer Team Advanced: Techniques for Effective Aggression Mgt Within 6 month of hire or transfer Required Education High school diploma or GED required Other Information Other Duties and Responsibilities: Supports the mission, goals, policies and standards of nursing. Medical Center and unit policies and work rules are recognized, supported and implemented. Provides for the age specific needs of the population served according to department standards and policies/procedures. Emergency care/safety: Performs according to procedure in all medical center emergency situations. Provides and ensures safe and secure environment for the patient. Provides excellent customer service: Demonstrates professionalism and courtesy at all times. All other duties as assigned. Experience, Training and Skills: Knowledge of medical terminology. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. *NOTE: PHYSICAL/MENTAL REQUIREMENTS MAY BE APPLICABLE WITH THIS POSITION. Refer to job description for a complete list of requirements.

This position is an integral part of the urgent care team and requires the ability to work effectively with Providers and ancillary staff to deliver high quality, compassionate patient care. Under direct supervision of the provider, or LPN/RN, will be responsible for assisting with patient assessment, care, and education of patients in the urgent care/occupational health setting. This position must have basic knowledge of specialty and/or primary care symptom management to be able to assess, plan, and assist with delivering timely and appropriate care, especially in emergent situations. This position will assure compliance with all the policies/procedures of MyMichigan Health, Occupational Safety and Health Administration (OSHA) guidelines, Clinical Laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies. May also perform general office duties (keyboarding, filing, telephone, computer and office equipment) as required by the practice. The expectations outlined in this may vary slightly depending on the practice. Responsibilities (50%)* Greets patients and/or family, takes vital signs, obtains/reviews medical, social, surgical and medication history, and allergy information. Prepares patient for examination, performs procedures (in office labs: urinalysis, pregnancy testing, strep screens; TB testing, etc.) and reports results to providers. Communicates information regarding testing, procedures and follow up care to patient in a clear, concise and professional manner. (20%)* Accurately performs Department of Transportation (DOT) and non-DOT Drug drug and alcohol testing services, adhering to company protocols and federal guidelines. (10%)* Performs and/or assists with special procedures and testing per provider order. Such as electrocardiogram (EKG) , vision testing, dressing changes, Orthopedic Casting Lab (OCL) splints. (10%)* Accurately documents all patient information in the medical record according to current guidelines. (10%)* Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments. OTHER DUTIES AND RESPONSIBILITIES: Provides a complete patient assessment, as indicated within the scope of the practice. Places and receives calls to previously seen patients to evaluate patient progress, gives results of laboratory or radiographic interpretations Based on the practice, may be required to: demonstrate competency to assist with procedures such as, but not limited to venipuncture, OCL splinting, EKG, vision testing, dressing changes, respirator fit testing, drug and alcohol testing. . Respirator Fit testing requires the ability to learn and maintain knowledge of various mask types and proper mask fitting according to Occupational Safety and Health Administration (OSHA) regulations. Completes daily tasks as outlined by the practice, such as referrals to specialists and/or primary care, Electronic Medical Record (EMR) tasks, patient result notification, prior authorizations and communication to companies and/or workers compensation as appropriate. Complies with company protocols, organizational departmental policies and protocols, local, state Michigan Occupational Safety and Health Administration (MIOSHA), and CLIA, Joint Commission, Federal Motor Carrier Safety Administration (FMCSA) guidelines while conducting daily duties. Performs CLIA testing and maintains quality control logs. Calibrates equipment based on practice protocols. Performs autoclave procedures according to policy. Maintaining a clean, sterile and safe environment. If mutually agreed upon by employer and practice manager, must have the ability to travel to other urgent care locations. . Maintains a high level of confidentiality and ensures patient's rights in accordance with proper procedures and in compliance with Health Insurance Portability Accountability Act (HIPAA). May be asked to perform clerical duties - filling out insurance forms, correspondence, arranging hospital admission, answering the telephone, updating/filing patient's medical records. Ordering of supplies and medications. This position may be required to order all medical, pharmacy supplies, and office supplies. Ensures all EMR Tasks are completed in a timely manner. Demonstrates a commitment to meet/exceed the needs of the customer, both internal and external. Demonstrates behavior consistent with the MyMichigan Health mission, vision and values. P erforms other duties as assigned. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Certifications and Licensures BLS - Basic Life Support Required Within 3 months of hire or transfer MA CERT - Medical Assistant Required As required by Medicare and Medicaid Services (CMS) to be employed through MyMichigan Health all Medical Assistants must possess one of the following active certification/licensure: Registered Medical Assistant (RMA) through American Medical Technologist (AMT) Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) OR equivalent Medical Assistant Credential such as (Certified Clinical Medical Assistant CCMA, etc.). Prefer completion of a Medical Assistant program through an accredited organization. Medical First Responder, Emergency Medical Tech Basic/Specialist, or Paramedic though the State of Michigan. Registered Radiologic Technologist through American Registry of Radiologic Technologists ( ARRT ). Required Education Education: High School Diploma or GED Other Information EXPERIENCE, TRAINING AND SKILLS: Must be able to successfully complete the course work and certification for drug and alcohol testing within 90 days of hire. Excellent interpersonal skills needed to communicate successfully to internal and external customers. Previous experience as a medical assistant preferred. Computer skills, including basic knowledge of EMR systems and Microsoft Office. Previous experience in an emergency department, urgent care or occupational health setting and/or medical practice. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs. Equivalent Experience and Other Comments (Education)

**$5,000 Sign on Bonus** The essential functions of this position include, but are not limited to, serving as a therapist and Case Manager for patients in the Psychiatric Partial Hospitalization Program. The therapist is responsible for planning and delivery of therapy and educational services to patients, and, if indicated, to their families and significant others; monitoring and management of patient behavior in order to maintain the therapeutic environment and patient safety; performs admission, discharge and utilization review functions; and effectively markets the program. Other functions may be assigned. Responsibilities (25%)* Responsible group therapy and psycho-educational groups and for individual therapy sessions. Also responsible for collateral contacts, as needed, and family sessions. (20%)* Assesses patients upon admission and collects data to determine the current status of patients and collaboratively sets treatment goals with patients. (20%)* Participates improving the patients' physical and mental health and maintaining patient safety. (15%)* Screens program applicants, and provides admissions information or makes recommendations for and alternative appropriate treatment and setting. (10%)* Maintains program patient medical record and records information legibly, accurately, using the approved format, timely, and following all procedures. OTHER DUTIES AND RESPONSIBILITIES: Participates in the admission process, including orientation of new patients. Provides group or individual therapy for patients. Responsible for the documentation of Bio Psycho Social Assessments, Continuing Care Plans, Admission Reviews, Problem Lists, Discharge Summaries and Treatment Planning. Serves as group therapy facilitator and individual therapist for patients. Conducts group and individual educational sessions for patients, family members and significant others. Provides individual/conjoint therapy to patients, family members and significant others. Participates in patient progress review meetings. Responds appropriately to patient conditions utilizing critical thinking skills. Demonstrates effective and pleasant interpersonal relations. Demonstrates ability to be flexible in changing work environment. Verifies Patients' insurance, obtains authorization to bill for treatment, and ensures program meets insurance company criteria for reimbursement. Participates in data collection as needed to analyze the success of the program in addition to the other quality metrics of the program. Adheres to all policies and procedures related to employment, safety, program provision and operations. Is familiar with the Michigan Mental Health Code as it relates to: recipient rights; Confidentiality; Abuse and Neglect; and Duty to Warn. Demonstrates competency in Infection Prevention and Control Practices and Policies. Other duties as assigned. Certifications and Licensures BLS: Basic Life Support Within 1 month of hire or transfer MSW: Masters of Social Work Licensed Master of Social Work, Licensed Psychologist in the State of Michigan required. LPC or LLP may also be accepted. (Limited license employees must be actively working to obtain full licensure and obtain within 1 year of employment.) TEAM ADVANCED: Techniques for Effective Aggression Mgt Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification) Required Education Master's degree is required Master's Social work or Doctorate in Psychology Other Information REQUIRED EXPERIENCE, TRAINING AND SKILLS: Must have been involved in the delivery of mental health services for at least 1 year within the previous 5 years. Must participate in recipient rights instruction within 30 days of hire. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health blood borne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls. Other Comments #Indeed1HP #LI-KH1