This question is about liaison jobs.

What is a healthcare liaison?

By Zippia Team - Jan. 22, 2022

A healthcare liaison is an intermediary between medical facilities/personnel and individuals seeking medical care. The person sitting at the front desk in a medical facility often has the role of a healthcare liaison.

Healthcare liaisons help patients during their medical journey. They are often the first face you see when entering a medical facility and the first one you discuss your medical needs with. As such, their job requires excellent interpersonal and technical skills related to digital literacy and basic medical knowledge.

Healthcare liaisons will check patients into a medical facility or connect patients to other healthcare professionals, such as doctors, specialists, and other healthcare facilities.

In addition to connecting clients to facilities and doctors, healthcare liaisons may also assist with completing paperwork and answering any questions patients might have.

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