How do you write customer service experience on a resume?

This should give you a good idea of all your related and unrelated experiences with customer service. You can start to organize the experiences, moving relevant customer service experiences to the top. Depending on the amount of education and work experience you have, your education will be at the top or bottom of the resume.

Next, start writing down everything you did in your most relevant customer service and sales-related roles. You should start by describing every duty and responsibility you took on in those positions, then analyze the accomplishments you achieved and how your role contributed to the company's success.

You should analyze your other position for relevance to the role you intend to apply for. If they have no direct relation, you can either remove them from the resume (if they are old) or only discuss them enough to draw out important skills and accomplishments.

Finally, you can create separate sections for relevant certifications and skills not covered in your work experience section. You should make sure to include industry expertise, customer service knowledge, and leadership capabilities, as well as soft skills like communication and problem-solving.