Analyst Jobs in Tifton, GA

Job Description Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Our technology organization is transforming how we work at Smurfit Westrock. We align with our businesses to deliver innovative solutions that: Address specific business challenges, integrate processes, and create great experiences Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age Imagine how technology can advance the way we work by using disruptive technology We are looking for forward thinking technologists that can accelerate our focus areas such as building stronger foundational technology capabilities, reducing complexity, employing digital transformation concepts, and leveraging disruptive technology. The opportunity: The Sr Analyst maximizes manufacturing execution systems at our paper mills to optimize production. You will collaborate with stakeholders to enhance capabilities and achieve operational excellence through technology. Responsibilities include designing, configuring IT software applications, and resolving support issues. How you will impact Smurfit Westrock: Provide application support including troubleshooting, design analysis, and system configuration. Directly contribute to the development of Manufacturing Execution Systems (MES) and interfaces, provide technical leadership, coordinate with other resources, and ensure the creation of high-quality products. Collaborate with key users and stakeholders to understand business needs, identify, design, and implement technology solutions aimed at improving the efficiency and effectiveness of business processes. Offer 24/7 application support within a manufacturing environment. Document related business processes, MES system configurations, and designs. Develop end-user instructions, and create training materials in addition to conducting user training sessions. Perform data analysis and offer problem-solving and troubleshooting services. Work collaboratively with internal WestRock IT personnel and external contractors, when necessary, to deliver required functionality. Acquire knowledge of additional WestRock systems as required to effectively support business processes interacting with supply chain systems. What you need to succeed: Experience with operating a mission-critical application in a manufacturing environment. The candidate must work well in a team, adapt to multitasking in a fast-paced setting, and maintain a professional demeanor. Ability to meet deadlines, manage multiple priorities, and organize tasks efficiently. Proficiency in business process analysis, systems design, and analysis. Skilled in developing documentation, training materials, and instructional content. Strong communication abilities, capable of relating technical solutions to business needs and expressing ideas clearly. Adequate IT and process knowledge to gain credibility with users and discuss complex issues in business terms. Capacity to collaborate effectively in a matrixed, cooperative IT environment. Ability to solve time-sensitive support issues independently through data analysis, code review, and troubleshooting/testing skills. Effective collaboration with end-users and management to understand needs and prioritize tasks. Competence in managing expectations and handling challenging situations. Organizational and planning skills to achieve goals and meet deadlines. Skills/Knowledge Desired: Experience with complex stored procedures and expressions in Microsoft SQL Server. Knowledge of shop floor interfaces, DCS/PLC, OPC, Kepware, Microsoft SQL SSRS, and Crystal Reports. Ability to independently convert functional requirements into software code for web and/or desktop forms. Experienced in running mission-critical applications in high availability environments. Familiar with help desk software and processes. Knowledgeable in Agile/Scrum methodologies. Willing to travel up to 25%. College degree or 10 years of equivalent work experience in IT or paper mill operations. What we offer: Corporate culture based on integrity, respect, accountability, and excellence Comprehensive training with numerous learning and development opportunities An attractive salary reflecting skills, competencies, and potential A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

What You Need To Know Open the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we're heavily invested in the most transformative new technologies - and the most brilliant tech professionals. Southern Glazer's was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more. We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you're looking to fill your glass with opportunity, come join our FAMILY. Overview The Principal Solution Analyst UKG is responsible for ensuring technology solutions address business requirements and achieve the identified business outcomes. This position primarily designs and configures platforms to support business requirements. The job may also document requirements in business requirements documents (BRD), functional specification. The position has a combination of strong business acumen, application domain knowledge and the ability to communicate effectively in both technical and business language. This role will assist subject matter experts with gap analysis / process definition and system enhancements and will provide a high level of service for break-fix incidents and requests. This role is different than a developer in that it does not “code”; the focus is to “build” a technical solution by taking business requirements and configuring the systems to support the business requirements. Specialized Skills and Technologies Experience with Kronos and Kronos Workforce Dimensions Strong functional knowledge of Kronos modules including: Workforce Dimensions Workforce Dimensions Timekeeping Workforce Dimensions Accruals Workforce Dimensions Absence Workforce Dimensions Analytics Kronos Integration Dell Boomi Workforce Dimensions Integration Platform Workforce Dimensions Outlook Plugin Primary Responsibilities Act as a lead/subject matter expert (SME) within the Solution Analyst team Apply system solutions to business requirements through the design and configuration of systems platforms and applications Lead the development of business and technical process documentation and training materials Lead the definition of project requirements by identifying project milestones, phases, and elements; assist with project budget needs Lead the monitoring of project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions Serve as liaison between Business Divisions/Functions and IT on projects and enhancements Mentor and support development of more junior Solution Analyst team members Perform other job-related duties as assigned Minimum Qualifications Bachelor's Degree in Computer Science, Engineering, Finance, Business Analysis, Data Management, Business Intelligence 5+ years of work experience in a business or technology role working closely with functions outside of IT understanding business processes and needs High level of experience in systems development lifecycle models such as Agile or other traditional project management principles Excellent written and oral communication skills Strong knowledge of business processes and the ability to design, configure, and deploy solutions to support them Experience leading Behavior-Driven-Design (BDD) process Experience gathering of requirements to facilitate automation of acceptance tests Proven record of building consensus and buy-in with key stakeholders Ability to demonstrate Agile delivery values of openness, commitment, respect, courage, and focus Physical Demands Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO Statement Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

Responsible for providing data analysis and data design/development within Company Corporate Business Intelligence team. Bachelors Degree in EE or related field. 5 yrs exp in job offered or as an Oracle PL/SQL Developer or any combination thereof. inqui. . .

At Lifescale Analytics, we help achieve data-driven decision by leveraging strategic technologies to create innovated solutions, that ultimately help our clients to navigate their ever-changing data landscape. We have an opportunity for a Data Analyst, the candidate will be required to be onsite in Melbourne, FL. Relocation expenses will not be covered by the employer or client, they are the candidates responsibility if they are selected for this role. The ideal candidate will have 3+ years of experience working with Department of Defense (DoD) clients. We are looking for a detail-oriented and analytical Data Analyst to support key projects within the government and spaceforce sectors. The ideal candidate will have experience working with large datasets, performing data analysis, and generating actionable insights to support decision-making in aerospace, defense, or space-related fields. This role offers the opportunity to work on high-impact projects that directly contribute to national defense and space exploration initiatives. Applicants responding to this position must be a US Citizen and will be subject to a government security investigation and must meet eligibility requirements by currently possessing the ability to view classified government information. Must have lived in the US for the past 5 years. The Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B, EAD or OPT visas. Corp-to-Corp or subcontract personnel will not be considered for this position Responsibilities: Serve as a Data Steward, providing oversight and challenge for data-related activities, primarily interfacing with executive and/or functional stakeholders, including LOB First Line of Defense roles and other control partners Identify new sources of data and methods to improve data collection, analysis, and reporting Collect customer requirements Determine technical issues Design algorithms and data manipulation capabilities using R, Python, C++, JavaScript, Go, and other known programming languages Build data solutions, tools, and capabilities to enable self-service frameworks for data consumers to monitor and report on data Improve the quality of data use and usability by driving an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions Work collaboratively with Intelligence and Data analysis teams to produce qualitative and quantitative data that support Intelligence products Data analysis, statistical modeling, and data visualization will be crucial in identifying trends, patterns, and insights from complex data sets Work closely with our team to develop and implement new analytic capabilities as requirements evolve within the command for assessments Analyze large datasets related to aerospace, defense, and space projects, extracting key insights and presenting findings to senior leadership and clients. Develop and maintain dashboards and reports to track project performance, trends, and key metrics. Provide statistical analysis to support operational, financial, and technical decision-making. Work with project teams to collect and validate data from various sources, ensuring data integrity and accuracy. Assist in the preparation of reports for government or military clients, including meeting specific security and reporting requirements. Identify data trends and patterns, offering insights that can enhance project outcomes and processes. Perform data modeling and visualization to communicate complex data findings to non-technical stakeholders. Support the development of data-driven strategies to improve project performance and operational efficiency. Ensure compliance with government regulations and security protocols for data handling and reporting. Additional responsibilities as requested by client and employer Qualifications: 6-8 years of experience as a Data Analyst At least 1-3 years of experience with Department of Defense (DoD) clients. Proficiency in R, Python, C++, JavaScript, Go, and other known programming languages Experience working with large datasets and performing statistical analysis. Strong attention to detail, with the ability to spot trends and anomalies in data. Excellent communication skills, with the ability to present complex data findings in an accessible and actionable format. Knowledge of government or military data security standards and protocols is a plus. Ability to work effectively in a fast-paced and collaborative team environment. Being onsite during normal business hours and the being able to report back within one hour after notification when contract performance occurs outside normal duty hours. Ability to acquire a Secret Security clearance. And acquire and maintain government identification/common access card (CAC). Preferred if candidates currently hold an active Secret Security Clearance or higher Ability to deal with a variety of people in a professional, courteous manner in diversified situations. Ability to successfully pass any background checks and/or drug testing required on the contract. Please note that any usage and detection of cannabis with or without a prescription will result in a failed clearance regardless of the legalization under State Laws. U.S. Citizenship is required due to security clearance requirements. Education: Bachelor's degree in Data Science, Computer Science, Mathematics, Statistics, or a related field. Who we are: Lifescale Analytics, a small business that provides specialized expertise in data and analytics. Formed in 2012, the Lifescale Analytics team has years of experience providing a spectrum of customized data management services and solutions including Data Management/Analytics, Big Data Solutions, Cloud Services, Business Intelligence and Data Science that focuses on building strong portfolios and programs. Through experience and innovation, we allow businesses, pharmaceutical companies, financial institutions, and government agencies to manage and proactively make decisions based on their biggest asset, their data. Our specialists are skilled at managing, refining, analyzing, or visualizing information for the specific purpose of increasing the value of IT to benefit from the data science industry. For more information, please visit our website at **************************

Schedule: Full-time, Monday-Friday | Exempt/Salaried Data that drives change. Work that matters. At Evara Health, we believe that access to quality healthcare should never be limited by circumstance. As a Federally Qualified Health Center (FQHC) with 18 locations throughout Pinellas County, we serve more than 75,000 patients annually, offering comprehensive care including Primary Care, Dental, Pediatrics, Behavioral Health, and more. As we grow, so does our need for strategic, data-driven decision-making. That's why we're looking for a Data Analyst who can transform raw numbers into powerful insights that directly impact patient outcomes, organizational strategy, and community health. If you want to do work that matters-and be part of a mission-driven culture that truly values its people-this is your opportunity. Why this role matters As a Data Analyst on the Evara Health team, you'll build dashboards and reports that directly support clinical outcomes, population health, performance tracking, and grant and regulatory reporting. You'll work closely with clinical, operational, and executive leaders to turn raw data into meaningful insights-helping drive decisions that improve care for thousands of patients. If you're an experienced analyst with strong healthcare experience, deep technical skills in SQL and Power BI, and the ability to collaborate with both technical and non-technical stakeholders-you'll thrive here. What you'll do Build dashboards and dynamic reports: Develop and maintain visualizations using Power BI and SQL across clinical, operational, and financial datasets. Work with clinical and healthcare data: Extract and analyze EHR (Epic) data to support clinical program performance, grant tracking, and population health management. Collaborate cross-functionally: Partner with leaders, clinicians, and administrators to understand data needs, present insights, and build tailored solutions that drive action. Ensure data accuracy and integrity: Conduct data validation, troubleshoot discrepancies, and uphold reporting standards across multiple systems. Deliver timely and accurate reporting: Produce recurring and ad hoc reports for leadership, grant partners, and external stakeholders that are aligned with regulatory and strategic goals. Support compliance and risk management: Assist with data for audits, risk reviews, and compliance tracking-ensuring reporting meets federal, state, and internal requirements. You're a strong candidate if you... Have 3-5 years of hands-on experience building dashboards and reports using Power BI and SQL Have direct experience working with clinical data in a healthcare setting (hospital, health system, FQHC, or provider group strongly preferred) Have a working knowledge of Epic (or similar EHR platforms) Understand how to interpret and present data to both technical and non-technical stakeholders Possess strong business acumen and communication skills-you know how to ask the right questions and deliver clear, actionable insights Are proactive, curious, and detail-oriented, with a passion for solving problems that make a real-world impact Hold a degree in Data Science, Computer Science, Healthcare Informatics, or a related field; data analytics certifications (e.g., Power BI, Google, Tableau) are a plus Total Rewards That Go Beyond the Basics At Evara Health, we believe great people make great organizations. That's why we offer one of the most generous and unique benefits packages in our industry: 36 days of paid time off to start (25 PTO, 10 holidays, 1 birthday) Quarterly performance-based bonus payouts 4% employer contributions to your retirement-no match required 90% employer-paid healthcare premiums Up to $1,000/year in HSA contributions Free or discounted healthcare at Evara Health facilities Free gym memberships and public transportation access (PTSA) $1,500/year in education assistance for certifications, training, or formal education A mission-driven workplace with record-breaking engagement scores and a supportive, innovative culture Ready to turn healthcare data into life-changing outcomes? At Evara Health, this isn't just a data role. It's a chance to work with purpose-translating insights into action, and action into impact. Apply today and join a team driven by purpose and powered by people.

Ascendo is thrilled to present this amazing opportunity in the dynamic and rapidly growing financial services industry! We're seeking a highly skilled Data Analyst who's fluent in Portuguese and based in the Miami area - local presence is a must, as this role requires in-office collaboration 2-3 times per week. If you're a numbers-driven professional who thrives in high-visibility roles and wants to make a direct impact with executive leadership, this is your moment! Join a company on an exciting upward trajectory where your insights will help shape strategic decisions at the very top. General Responsibilities: Deliver clear and impactful reports and dashboards to executive stakeholders Track and analyze metrics related to headcount, budget, and financial performance Create polished presentations and visual data stories using PowerPoint Step in for leadership during meetings to present key business findings Collaborate across departments to gather data and ensure accuracy in reporting Support forecasting and help monitor year-to-date financial activity Qualifications: Must be fluent in Portuguese (written and spoken) Must be based in the Miami area and able to work onsite 2-3 days per week Advanced Excel proficiency (pivot tables, complex formulas, etc.) Ability to present data in a compelling way through PowerPoint Familiarity with data visualization tools such as Power BI is a plus Strong analytical mindset and comfort working with budgets and financial data Benefits: Flexible hybrid schedule High-visibility role with executive leadership exposure Inclusive and collaborative team culture Opportunities to drive strategic insights Competitive pay and growth potential ALL RESUMES RECEIVED WILL REMAIN HIGHLY CONFIDENTIAL AND NOT RELEASED TO ANYONE WITHOUT YOUR CONSENT.

Job Title: Static Data Analyst Cantor Fitzgerald L.P., with over 12,000 employees, has been a leading global financial services firm at the forefront of financial and technological innovation since 1945. Cantor Fitzgerald & Co. is a preeminent investment bank serving more than 5,000 institutional clients around the world, recognized for its strengths in fixed income and equity capital markets, investment banking, SPAC underwriting, PIPE placements, commercial real estate, and for its global distribution platform. Capitalizing on the firm's financial acumen and technology prowess, Cantor's portfolio of businesses also includes Prime Brokerage, Asset Management, and other businesses and ventures. For 79 years, Cantor has consistently fueled the growth of original ideas, pioneered new markets, and provided superior service to clients. Cantor operates trading desks in every major financial center globally, with offices in over 30 locations around the world. As one of the few remaining private partnerships on Wall Street, Cantor has the distinct ability to focus on long-term value creation and solid relationship building. Our structure allows us to respond quickly to client needs, develop solutions that address complex challenges, avoid the limitations of bureaucracy, and attract talented individuals who are driven to succeed. Responsibilities: The primary functions are for the Client Data Management team of Cantor Fitzgerald, GFI and BGC. In this role, you will be responsible for setting up and maintaining client entity information, ensuring the smooth creation and configuration of client accounts, and supporting the configuration of client preferences in line with organizational needs. You will also play a key role in ensuring the integrity, governance, and risk mitigation of our processes, focusing on data accuracy, compliance, and continuous improvement. This position requires strong analytical skills, a deep understanding of client data management processes, and the ability to collaborate effectively with cross-functional teams. Client Entity Information Setup: Set up and maintain accurate and up-to-date client entity information within the company's data systems. Ensure that all client data is correctly categorized, verified, and easily accessible for internal stakeholders. Client Account Configuration: Oversee the setup of new client accounts, ensuring all necessary details and configurations are accurate and align with organizational requirements. Coordinate with relevant teams to ensure accounts are activated and operational. Configuration of Client Preferences: Work with clients to configure and maintain account preferences based on their specific needs and requirements. Ensure that all client settings, including user preferences and notifications, are set up and adjusted in accordance with their expectations. Governance and Controls: Implement and enforce data governance policies and procedures to ensure the consistency, quality, and security of client data. Develop and maintain best practices for data entry, updates, and access control to prevent discrepancies and unauthorized data access. Client Entity Information Setup: Set up and maintain accurate and up-to-date client entity information within the company's data systems. Ensure that all client data is correctly categorized, verified, and easily accessible for internal stakeholders. Client Account Configuration: Oversee the setup of new client accounts, ensuring all necessary details and configurations are accurate and align with organizational requirements. Coordinate with relevant teams to ensure accounts are activated and operational. Configuration of Client Preferences: Work with clients to configure and maintain account preferences based on their specific needs and requirements. Ensure that all client settings, including user preferences and notifications, are set up and adjusted in accordance with their expectations. Governance and Controls: Implement and enforce data governance policies and procedures to ensure the consistency, quality, and security of client data. Develop and maintain best practices for data entry, updates, and access control to prevent discrepancies and unauthorized data access. Risk Mitigation and Compliance: Identify potential risks in client data management processes and work proactively to mitigate them. Ensure all data management practices comply with relevant industry regulations, internal policies, and security standards. Process Improvement: Continuously evaluate and improve client data management processes to ensure efficiency, accuracy, and alignment with best practices. Propose solutions for optimizing workflows and automating repetitive tasks. Collaboration & Communication: Work closely with internal teams (e.g., IT, Compliance, and Operations) to ensure seamless execution of data setup and configuration. Communicate effectively with both internal and external stakeholders to resolve any client-related data issues. Qualifications: Proven experience in data management, client account setup, or similar roles, preferably within a regulated environment. Strong knowledge of data governance, data quality management, and risk mitigation strategies. Familiarity with data management software and tools (e.g., CRM systems, database platforms). Excellent attention to detail, with the ability to analyze large sets of data and identify inconsistencies. Strong problem-solving skills and ability to make decisions based on data analysis. Effective communication skills, both written and verbal, with the ability to interact with various teams and stakeholders. Knowledge of regulatory requirements and best practices in client data management (e.g., GDPR, CCPA) is a plus. Familiarity with Internal Trading Systems, Microsoft Suite, FIS Account Platform Educational Qualifications: Bachelor's Degree required

Required Skills: 3+ years experience working as a database analyst 3+ years experience with PLSQL. Experience writing stored procedures, indexes, triggers, and views. Familiarity with Tableau. Strong analytical and organizational skills with a critical thinking mindset. Demonstrated critical thinking skills. Bachelor's degree in computer science, IT compliance, audit, or a related field required. Strong verbal and written communication skills are essential. Demonstrated ability to lead discussions, coordinate cross-functional work, and meet deadlines effectively Desired Skills: Experience working in an IT casino environment. Masters degree in Computer Science. SQL Certifications. Description of Role/Responsibilities/Project: Beacon Hill Technologies is seeking a skilled database analyst to join our hospitality client. The ideal candidate will have a strong background in writing stored procedures, indexes, triggers, and views. This role requires excellent analytical and organizational skills, a critical thinking mindset, and the ability to lead discussions and coordinate cross-functional work. A bachelor's degree in computer science, IT compliance, audit, or a related field is required. Strong verbal and written communication skills are essential, as well as the ability to meet deadlines effectively in a fast-paced environment. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

This is more of a Functional Analyst than Business Analyst: The Functional Analyst is a key representative of the Corporate Technology team responsible for providing support and driving continuous improvement in the SCV platform. This role encompasses a wide range of responsibilities including stakeholder engagement, requirement refinement, and collaboration with project participants in a variety of roles including engineers, developers, functional testers, project managers, product owners, product managers, and customer stakeholders. The Functional Analyst is an integral, strategic partner that can navigate complex, variable business conditions, guide business customers from requirements gathering through product release, and balance a complex set of requirements within the Agile methodology best practices. This role requires a self-motivated candidate who can manage work independently and use critical analytical thinking skills to ensure successful delivery. Basic Qualifications: Responsibilities: • Serve as technology and process functional expert for the application platform. • Gather business requirements for implementation and enhancement of platform features, functionality, and components. • Author clear and concise Agile user stories with the appropriate level of detail and acceptance criteria. • Work with customers to create and refine necessary business process flows. • Partner with project manager(s) to ensure adherence to project schedule. • Interact with platform users to understand and document their current process and requirements as the platform matures. • Manage workload to prioritize and adhere to planned and communicated project delivery dates. • Manage SCV user access workflow in ServiceNow with proper platform access levels and approvals. • Daily management of Globalscape, Keystone, job queues, for current and future integrations. • Ability to navigate Snowflake databases to assist users with additional data needs or investigating data issues found by business users. • Working knowledge of Looker dashboards and reports. These will be reviewed with business partners on a regular basis. • Partner with team to facilitate creation of business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents, and implementation documentation as necessary. • Work with the SCV development, Solution Engineering, & product teams to create and refine stories from business requirements. • Create clear, succinct, & testable acceptance criteria for quality assurance teams to create automated and manual test cases for each story. • Collaborate with development & QA teams to facilitate and resolve issue resolution. • Lead and coordinate the UAT process with business stakeholders and coordinate any needed changes. • Partner with the development- team to assist with documenting reported issues from end-users post-release. • Work with business customers, developers, and internal & vendor support teams to research, document, and resolve the reported issues. • Review, analyze, and create the specifications for any enhancement requests. • Test, verify, and approve the results of the implemented solutions and enhancements. • Partner with project manager and engineering team to plan releases and ensure all necessary sign-off has been provided by necessary stakeholders o Technical Skills : Candidates should have some technical experience, including understanding databases and user access management through ServiceNow o Business Interaction : They need to be proficient in English and capable of gathering and documenting business requirements, asking probing questions, and translating these into user stories for the development team. Will work across multiple functions and teams having real conversations with business partners and must be able to walk though front to back asking probing questions. Internal client could be Legal, Global Public Policy, Trade Management. o ServiceNow Proficiency: While not needing to be ServiceNow administrators, they should be able to learn and use ServiceNow for managing sprints, user stories, and user access workflows. Must have tactical experience understanding what a database is. • Additional Skills: Experience in troubleshooting data issues, validating requirements, and ensuring QA processes align with business needs is essential Required Education: BS

Talento has partnered with a an organization that supports a global presence on an Sr. Analyst of Logistics role. The Distribution & Logistics Analyst will support logistics operations for internationally and domestically sourced premium products. This role ensures inventory availability, optimizes logistics processes, manages freight negotiations, and oversees pricing communication with distribution centers (DCs). The analyst also assists with distributor invoice audits and cross-functional collaboration with supply chain teams. Responsibilities Develop and coordinate shipment plans to ensure timely delivery to warehouses and DCs. Monitor purchase orders, resolve shipping discrepancies, and manage claims. Prepare logistics budgets and validate transportation expenses. Review new items for logistics optimization and assist in freight negotiations. Manage and communicate pricing updates, ensuring accuracy in internal systems. Oversee DC-to-restaurant alignment and distribution fee management. Conduct invoice audits, resolve pricing discrepancies, and ensure corrective actions. Support cross-training, reporting, and stakeholder communication. Requirements Bachelor's degree or relevant experience in logistics, supply chain, or a related field. Experience in U.S. inbound logistics, particularly from Asia, preferred. Advanced Excel skills and proficiency in Microsoft Office. Strong analytical, problem-solving, and organizational skills. Ability to communicate effectively and manage multiple priorities in a fast-paced environment. About Talento Human Capital (TalentoHC): TalentoHC is a leading talent acquisition, executive search, and human capital consulting partner, dedicated to helping our clients build their best teams yet. Our success is driven by our unwavering commitment to fostering an inclusive and diverse workforce, embracing individuals from various backgrounds, perspectives, and skills. Talento Human Capital is an equal opportunity employer. People + Passion + Perseverance = Progress.

This advertisement is for a full-time, on-site (Tallahassee, FL) position serving one of our Florida Government clients. Our Florida State Government client seeks a Database Analyst to create tables, migrate data, configure ETL pipelines, and create backup loads. The Database Analyst position will provide consulting services in support of the creation of a Data Warehouse. Job Duties: 1. Writing ETL Pipelines ETL Tool Selection: Provide alternatives and advantages/disadvantages to aid in selection of a no/low code ETL platform/tool. Design and Develop ETL Pipelines: Create, optimize, and maintain ETL pipelines to migrate data from various sources (Oracle, MSSQL, flat files) to the target Snowflake data warehouse. Utilize a combination of coding (Python, SQL, etc.) and no/low-code tools (e.g., Azure Data Factory, Talend, Informatica) to develop ETL processes that meet data integration needs. Data Transformation and Validation: Apply transformations to cleanse, filter, join, and aggregate data from the source systems. Ensure data quality by implementing validation rules to verify data correctness and completeness before loading into Snowflake. Source-to-Target Mapping: Create detailed source-to-target mappings to ensure accurate transformation from source systems (Oracle, MS-SQL) into Snowflake. Ensure solution provides data quality, consistency, and integrity throughout the ETL process. Automation and Scheduling: Work with other resources to automate the ETL processes to run at scheduled intervals based on specific needs. Monitor and optimize ETL jobs to ensure they run efficiently and on time. Error Handling and Troubleshooting: Implement error detection, logging, and alerting mechanisms within the ETL pipelines. Troubleshoot ETL failures, identify root causes, and make necessary adjustments to ensure pipeline stability. Performance Optimization: Tune ETL processes for performance improvements, minimizing resource consumption and ensuring fast data migration. Testing: Develop test cases for ETL processes and data pipelines to ensure they meet business requirements and are free of errors. Perform unit testing of ETL pipelines. 2. Creating and Maintaining Snowflake Tables Table Design and Creation: Design, create, and optimize Snowflake tables to store transformed data, ensuring proper indexing, clustering, and partitioning strategies. Work with business stakeholders to understand data requirements and create tables that meet the business needs (e.g., fact and dimension tables, data marts). Schema Management: Maintain and manage Snowflake schema to ensure efficient querying and reporting. Monitor schema changes and manage data migrations across environments (development, staging, production). Data Modeling: Develop and maintain logical and physical data models in Snowflake, ensuring they align with business requirements and reporting needs. Support dimensional data modeling and star/snowflake schema design to facilitate reporting and analysis. Data Governance and Security: Implement data governance standards and policies to ensure data integrity and security. Define roles and access controls within Snowflake to restrict access to sensitive data. Data Quality and Consistency: Implement data quality checks within Snowflake to ensure that the data loaded into tables meets the necessary standards for reporting and analytics. Perform regular data audits to check for discrepancies or inconsistencies. 3. Collaboration / Documentation Collaboration: Work closely with business stakeholders, business analysts, data architect, and IT teams to gather requirements and provide technical solutions. Provide training, support, and documentation to end-users and technical teams to provide for long-term ongoing maintenance and support of the solutions. Regularly interface with and provide status updates to other project resources including project manager, business analysts, data warehouse architect, and key stakeholders. Work diligently to ensure completion of project goals by the end of the project. Documentation: Document ETL processes, Snowflake schema designs, and data pipelines for future reference and team knowledge sharing. Maintain clear documentation on data definitions, transformation rules, and data quality standards. Required Experience: 5 years of experience with Snowflake data warehouse. 3 years of experience with no/low code ETL tools/platforms (e.g., Matillion, Talend, Informatica). 3 years of experience performing ETL processes using code (e.g. Python, SQL). Strong experience with data integration, data quality, and data governance. Strong experience with relational databases, SQL, and data modeling. Strong experience working collaboratively with business analysts, developers, and non-technical end users related to data warehousing. Preferred Experience: Excellent skills in communicating technical information to non-technical resources. Excellent troubleshooting skills. Excellent interpersonal and communication skills. Excellent communication and collaboration skills. Strong analytical and problem-solving skills. Detail-oriented, ability to switch tasks, ability to self-direct and prioritize tasks. Experience researching and investigating problems to develop viable solutions, report findings, and provide clear and effective recommendations. Experience working in a project-oriented environment. Experience developing functional and technical specifications, design flow, and system blueprints. Experience with Microsoft Office 365. Ability to plan, organize and document IT solutions. Ability to plan, organize and coordinate IT work assignments with other technical resources. Ability to work independently and as part of a team. Education and Certifications: Bachelor's degree in Computer Science, Information Technology, Data Science, or related field. Master's degree preferred.

IVC Technologies is a leading provider of Condition Based Monitoring (CBM) services with 40 Years of history, and more than 50 certified analysts servicing over 500 industrial customers in North America. We are a privately owned company in the best sense of the word, with unparalleled culture and continuous development opportunities. We provide a unique combination of on-site CBM services, advanced testing, and wireless-based remote monitoring packages, to deliver best-in-class custom solutions for our customers across the country. Our customer base includes some of the biggest names in the industry, which means a large variety of facilities and learning opportunities for all our employees. Our analysts operate the most modern tools and systems and are supported 24/7 by leading experts in the industry. We provide internal training programs covering multiple technologies, with theoretical and hands-on training, as well as extensive mentorship effort for the less experienced team members. In terms of culture, IVC is proud to foster flexibility and independence in our employees, which tends to attract people with strong character, high resilience, and get-it-done attitudes. We are a great fit for professionals with a sense of ownership, who appreciate being given freedom to create their own schedule, deliver high quality service, and create long-lasting relationships with customers. Role Description This is a full-time on and off-site role located in the Valdosta, GA area. The role involves day-to-day tasks that include: Regular interaction with customers and scheduling of your on-site services On-site data collection and predictive analysis, according to company standards Remote surveillance and analysis, where wireless systems are present Isolate and identify failure modes in industrial equipment Create analytical summary reports, according to company standards Communicate findings and produce deliverables to customers in a timely and professional way Maintaining customer relationships with appropriate on-site contacts Assist in training and mentoring new employees Perform equipment walk downs and gather information when requested Perform one-off field services when asked by customers or company Qualifications Vibration Analysis skills, with other predictive skills being an asset (Infrared, U/S, Oil, etc.) Analytical skills with the ability to interpret results and make recommendations Experience in troubleshooting and condition monitoring Good understanding of machinery operation Experience working in an industrial setting Excellent written and verbal communication skills Ability to work independently and remotely Certification in Vibration Analysis of ISO CAT2 or higher, or ASNT 1A or higher is required Bachelor's degree in mechanical engineering or related field is a plus Candidates must be authorized to work in the US to be considered for this position.

SNI Technology has partnered with a an organization in Kissimmee who is looking to hire a Programmer Analyst to join their team. The role is a direct hire opportunity with 100% employer paid benefits. Key Responsibilities: Develop, test, and maintain applications using .NET (C#, ASP.NET, MVC, .NET Core) and SQL. Design, develop, and optimize SQL queries, stored procedures, and database schemas. Analyze business requirements and translate them into technical solutions. Debug, troubleshoot, and enhance existing applications. Collaborate with cross-functional teams to ensure application performance and scalability. Implement best coding practices, security standards, and performance optimizations. Create and maintain technical documentation for applications and databases. Required Qualifications: 2-4 years of experience in software development using .NET (C#, ASP.NET, MVC, .NET Core). Strong experience with SQL Server (T-SQL, stored procedures, functions, triggers, performance tuning). Experience with web services (REST, SOAP) and API development. Proficiency in JavaScript, HTML, CSS, and front-end frameworks like Angular or React (preferred). Familiarity with version control systems (Git, TFS, or SVN). Strong analytical and problem-solving skills. Ability to work independently and in a team environment. Preferred Skills: Experience with cloud platforms (Azure, AWS, or Google Cloud). Knowledge of Entity Framework or Dapper. Experience with Agile/Scrum methodologies. Familiarity with DevOps tools (CI/CD pipelines, Docker, Kubernetes). Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Why Join Us? Competitive salary and benefits package. Opportunities for professional growth and career advancement. Collaborative and innovative work environment. Hybrid role-must live locally to Kissimmee If you're a motivated Programmer Analyst with a passion for .NET and SQL development, we'd love to hear from you! Apply now! NO C2C-Sponsorship is not available at this time

Security Operations Center (SOC) Analysts I and II TekStream is currently looking for several Level I and Level II Security Analysts whose primary day-to-day duties involve reviewing alerts from Splunk SIEM and/or SOAR products and investigating suspected security incidents in a Managed Services SOC. These contract positions would be part-time as needed to cover shifts (such as during company events or holidays) and is remote. Experience/Skill Requirements: 1-3 years experience with a Bachelor's or Advanced Degree Strong understanding and/or proven hands-on experience in security and SIEM-related concepts such as intrusion analysis and incident response Experience with Unix and Windows systems Knowledge and understanding of network protocols and devices Demonstrate problem solving, analytical skills and attention to detail Ability to handle high pressure situations in a productive and professional manner Understanding of incident investigation, handling and responses to include incident documentation. Preferred certifications include: CISSP, Security+, Network+, CEH,RHCSA, RHCE, MCSA, MCP or MCSE Demonstrate background in a Security Operations Center (SOC) ideal Ability to communicate effectively, in English, verbally and in writing

Sabadell is a global financial institution headquartered in Barcelona, Spain and one of Europe's oldest and most successful banking groups since its founding in 1881. Sabadell covers all areas of the financial business sector under a common denominator: professional performance and quality. In the United States, Sabadell has operated with an International Full Branch since 1993. We offer Corporate Banking services to international companies in the American market, and Private Banking services primarily to Latin American high net worth individuals and families. Job Description Banco Sabadell is seeking to add an Analyst to the Americas Corporate Lending team. The Corporate Lending team seeks to deploy the bank's capital into corporate syndicated loans, including Term Loan A's, Term Loan B's, and Revolving Credit Facilities. Responsibilities Perform full credit analysis, including company business model, financial performance, industry dynamics and trends, capital structure, loan terms and conditions, and financial projections including sensitivity analysis, among others Meet regularly with Credit Analysts and Manager in order to discuss potential deals in pipeline. Maintain order and attention to deadlines to ensure that assignments are completed timely, that loan proposals are submitted complete and in a timely manner. Evaluate potential transactions in strict adherence to Sabadell's risk appetite and underwriting policies Requirements Minimum 2 years' experience in Corporate Finance, Investment Banking, Credit or Corporate Banking; credit analysis experience is preferred but not required Bachelor's degree in finance, economics, accounting or related field Bilingual in Spanish and English Chartered Financial Analyst (CFA) or progress towards designation is preferred but not required Sabadell is an Equal Employment Opportunity Employer

Travel Required! Elite Flooring Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996. Job Description: Auditor Reports To: Chief Operating Officer Assignment Focus: We have an immediate opening for an Auditor to join our team. In this role you will audit the inventory process in each of our locations to ensure inventory accuracy and integrity. You will observe processes and procedures cross functionally to certify adherence to all operational SOP's. The Auditor will work closely with the leadership team to improve and streamline processes in an effort to reduce or eliminate operational errors. The ideal candidate will have a proven track record in SOP compliance, audits, and inventory management. Primary Responsibilities: Conduct periodic process audits and document audit results Assist in the monitoring and comparing of physical counts of inventory against recorded inventory Investigate, reconcile, and report on variances found in inventory records and recommend improvements Monitor and analyze inventory data to identify trends and report irregularities and recommend improvements Evaluate inventory management procedures and recommend improvements Collaborate with other departments to improve inventory accuracy and training Desired Skills and Experience: Background in auditing and inventory management Strong mathematical skills Ability to manipulate large amounts of data to compile detailed reports High attention to detail and excellent analytical skills Excellent communication and collaboration skills Ability to travel up to 60% Salary & Benefits Salary will be commensurate with experience 401k with company contribution of $0.50 on the dollar up to 6% for matching First year 12 days paid time off, after second year 18 days paid time off Medical paid by employer at 75% Great corporate culture and working environment

The LIS Analyst is responsible for the implementation, configuration, support, and maintenance of the Laboratory Information Systems used throughout Northside Hospital's network. This role bridges clinical operations and IT to ensure efficient, accurate, and compliant laboratory data management. Key Responsibilities: Configure, maintain, and optimize LIS platforms (Cerner, or similar systems) Support and troubleshoot LIS-related issues impacting laboratory workflows, interfaces, or data integrity Serve as liaison between the lab, IT, and vendors to ensure proper system functionality and alignment with clinical needs Design and build new test orders, panels, and lab workflows based on clinical requirements Develop and maintain instrument interfaces (HL7/ASTM) between LIS and lab analyzers Assist with regulatory compliance (e.g., CLIA, CAP, HIPAA) through system audits and documentation Participate in go-lives, upgrades, testing, and validation of LIS changes and new modules Train laboratory staff on new system features and assist in change management Qualifications: Required: Bachelor's degree in Medical Technology, Computer Science, Health Informatics, or related field Minimum of 3 years of LIS experience, including LIS configuration and support Experience with Cerner or comparable LIS Understanding of laboratory operations and terminology Familiarity interface engines Preferred: MT/MLS(ASCP) or similar clinical lab certification Experience supporting multiple hospital or multi-lab environments Knowledge of middleware solutions (e.g., Instrument Manager, Data Innovations) Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services. Overview of position: FEDITC is seeking a Cybersecurity Systems Analyst, Intermediate, to work at MacDill AFB. A United States Citizenship and an active TS/SCI DoD Security Clearance is required to be considered for this position. Performs assessment and authorization coordination. Advises and assists the customer with Risk Management Framework (RMF) and develops a Plan of Action and Milestones for resolving network deficiencies in accordance with DODI 8510.01 and ICD 503. The duties of this task include assessing network compliance against controls listed in NIST 800-53 and creating A&A packages. Performs assessment, compliance, and validation of IT systems to support the Cybersecurity program. The Contractor shall execute a comprehensive assessment, compliance and validation of customer networks to ensure compliance with regulations and security and standards. The end goal is to ensure the integrity of customer systems by identifying and mitigating potential shortcomings and vulnerabilities. Advise on network and system risks, risk mitigation courses of action, and operational. Additionally, the Cybersecurity Systems Analyst should be able to perform security evaluations and vulnerability assessments using the DOD Assured Compliance Assessment Solution (ACAS), Nessus vulnerability scanning tool and Security Content Automation Protocol tool. Identify applicable STIGs and perform assessments using the Security Content Automation Protocol tool. The Cybersecurity Systems Analyst will liaison with network and system administrators to correct identified deficiencies. The Cybersecurity Systems Analyst will also scan (or review scans) for new systems and applications being introduced into the SOF environment, identify issues, and draft certification letters for the government. The contractor will liaison with the Site Integration Facility (SIF) to ensure systems and application meet the standards in the DISA Security Technical Implementation Guides (STIG). The Cybersecurity Systems analyst should be knowledgeable of cyber network defense tools such as end point security, SIEM, comply to connect, etc. Responsibilities: Tracks A&A status of SIE governed ISs. Ensures these artifacts and documentation are available in the USSOCOM-chosen automated tool. Advises stakeholders on the adequacy of implementation of cybersecurity requirements. Provide DoD & IC RMF subject matter expertise and assist with the development and execution of the RMF program. Maintain, track, and validate DISN, cloud and DIA connection approval packages. Develop and maintain supporting documentation for new and existing networks, cloud environments, information systems and technologies as they are introduced into the SIE. Develop and review the A&A of SIE networks, cloud environments, systems, services, telecommunication circuits, mobile devices, portable electronic devices, hardware, and software using the DoD & IC RMF to obtain an Authority to Operate (ATO), Interim Authority to Test (IATT), or Authority to Connect (ATC). Perform risk and vulnerability assessments of IT and IS for authorization; prepare risk assessment reports for submission to the SCA and Authorizing Official/Designated Authorizing Official/Designated Accrediting Authority (AO/DAO/DAA) in accordance with DoD, DIA, USCYBERCOM, USSOCOM, Component Command, TSOC, and deployed forces' policies, procedures, and regulations. Assist with the enforcement of A&A, as well as DoD, DIA, USSOCOM, Component Command, TSOC, and deployed forces' connection standards for networks and systems. Track and maintain A&A databases, web sites and tools to ensure that networks, systems and devices are properly documented and managed from a cybersecurity perspective. Track and report to higher headquarters organizations (e.g. USCYBERCOM, DIA) compliance with applicable Cybersecurity regulations and directives. Ensure timely notifications are made to responsible individuals and organizations in order to prevent lapses in accreditations (e.g., 30, 6-, and 90-day notices). Develop and maintain an Information Security Continuous Monitoring (ISCM) Plan. This plan shall address ongoing awareness of information security, vulnerabilities, security controls, and threats to support organizational risk management decisions. Identify, assess, and advise on cybersecurity control compliance and associated risks. Coordinate with USCYBERCOM, DoD, DIA, NSA, DISA, and subordinate organizations to support the resolution of issues with security, A&A, connection approvals, and waiver requests. Perform network, cloud, information systems, hardware, software and device security authorization and assessments, as well as the application and execution of policy, including project management support services. Validate the patching of systems, perform validation scanning, develop Plans of Action & Milestone (POA&Ms), and report as directed by applicable policies, procedures, and regulations. Provide subject matter expertise for COA development and the implementation of Cybersecurity mitigation strategies. Develop and implement required processes, procedures, and capabilities to mitigate vulnerabilities and weaknesses for software and hardware deployment. Identify, implement and validate continued effectiveness of key performance parameters and applied security measures. Perform analytics on cybersecurity posture and provide reports to the AO/DAO and applicable stakeholders as required per ISCM and AO/DAO direction. Experience/Skills: 5+ years of progressive, relevant experience or equivalent combination of education and experience. Experience with the US Combatant Commands (USCENTCOM/USSOCOM) is desired. Technical background with system administration experience, architecture and engineering preferred Technical background in networking, identity management, Microsoft and Linux operating systems, database, and mobility Working knowledge of the RMF. Knowledge of the Telos Xacta or Enterprise Mission Assurance Support Services (eMASS) system is desired. Must have excellent communications skill (written and oral) and interpersonal skills. Knowledge and experience with DoD IA processes and policies (e.g., DODI 8510.01, NIST, CNSS and other cybersecurity policies, Chairman of the Joint Chiefs of Staff Manual (CJCSM) 65101.01, Incident Response and other IA policies). Education: BA/BS Degree Certifications: IAM Level II Clearance: Active TS/SCI clearance is required. Must be a US Citizen and pass a background check. Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC'S Client(s)/Customer(s)/Prime contractor(s). FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.

The purpose of this classification is to design, develop, test, support, manage and maintain the hardware and software Information Technology infrastructure and projects for the City of Albany and Dougherty County. Duties Assists in the configuration, installation, and management of multiple servers, computers, switches, routers and other networking devices ensuring proper integration of the components with existing computer, network, and communication systems in a multi-user environment. Assists in the installation and configuration of server hardware and software and applies vendor supplied patches. Coordinates equipment requirements, purchase, repairs, and installation with end-users, internal staff and external vendors. Troubleshoots hardware, software, network and communications system problems on servers, computers and other devices. Provides a point of contact for requests as well as providing information on the progress of outstanding support calls from users via telephone, email and inter-office mail. Analyzes and tracks customer complaints, redirects and/or escalates support requests to the appropriate member of the IT department via footprint tickets. Assists the Operations Center in resolving problems and completing work. Organizes project teams and work groups and assists the Director in project management by providing information, advice and technical expertise on projects. Confers with City and County personnel to provide technical advice and to resolve problems. Evaluates new and upgraded technologies and/or equipment to determine how they can help the organization. Promotes and provides training and/or education to City and County employees and IT staff on the benefits of new technologies and/or programs as well as to work with the Director to justify expenditures on such projects. Works with the Director, supervisor, project teams and vendors to outline a work plan on assigned projects. Coordinates activities of assigned projects to ensure the project progresses on schedule; prepares project reports for management, and elected as required. Confers with City and County users concerning specification requirements, as well as analyzes test data for recommendation for hardware or software purchases. Devises flow charts, diagrams and documentation to describe installation and operating procedures of programs. Coordinates installation of computer programs and operating systems; tests, maintains, and monitors application systems. Analyzes, writes, and modifies programs to correct errors by correcting program codes. Maintains effective communication with vendors regarding the setup and installation of 3rd party application. Maintains a comprehensive, current knowledge and awareness of applicable laws/regulations; maintains an awareness of new trends/advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate. ADDITIONAL FUNCTIONS Performs on-call, and after hours support duties on a rotating basis. Performs other related duties as required. Minimum Qualifications Bachelor's degree in Information Systems or closely related field preferred; additionally, two (2) years previous experience and/or training that includes PC based programming and computer operations required; Bachelor's degree and additional Certifications and training will be required and ongoing; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Georgia driver's license. Core Competencies & ADA Compliance Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives. Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility. Equipment, Machinery Tools, and Materials Utilization: Requires the ability to overhaul, restore, renovate, construct, and/or rebuild equipment, machinery, or objects, requiring adherence to prescribed standards and specifications. Requires the ability to operate and control the actions of the same equipment, machinery, and/or objects. Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may require ability to utilize principles of fractions and/or interpret graphs. Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems. Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable. ADA COMPLIANCE Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-50 pounds). Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require oral communications ability. Environmental Factors: Performance of essential functions may require minimal exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, or traffic hazards. The City of Albany, Georgia is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.