Post Job

Explore Jobs

Find Specific Jobs

Explore Careers

Explore Professions

Best Companies

Explore Companies

OverviewJobsSalaryResume

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesRemote JobsJob OutlookCompareFAQsPart Time JobsEntry Level JobsFull Time JobsWork From Home JobsLocationsInterview QuestionsCover Letter
zippia ai icon

Automatically Apply For Jobs With Zippi

Upload your resume to get started.

Analyst skills for your resume and career

Updated January 8, 2025
8 min read
Quoted Experts
Hanna Kim Ph.D.,
Hanna Kim Ph.D.
Analyst Example Skills

To be an analyst, you need a mix of both hard and soft skills on your resume that demonstrate your effectiveness in streamlining business. For hard skills, you'll need a strong understanding of IT tools and processes, and you'll need to show your use and mastery of data analytics. Those hiring you will also want to know that you are well acquainted with business procedures.


When it comes to soft skills, analysts in general need to be strong communicators in order to portray their findings and suggestions well. They also need to ensure that they are client-focused by demonstrating their commitment to fulfilling client needs. Customer service is a surprisingly important skill for analysts.

Below we've compiled a list of the most critical analyst skills. We ranked the top skills for analysts based on the percentage of resumes they appeared on. For example, 13.2% of analyst resumes contained customer service as a skill. Continue reading to find out what skills an analyst needs to be successful in the workplace.

15 analyst skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how analysts use customer service:
  • Collaborated with Vendor Center Managers to create strategic plans to enhance Customer satisfaction in two national Customer Service programs.
  • Processed escalated refund issues and customer complaints from various Verizon customer service centers within the Verizon Business Network.

2. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how analysts use troubleshoot:
  • Interacted with various levels of associates to troubleshoot provided tools to ensure accurate information.
  • Provided troubleshoot support such as escalation of non-break/fix issues and Remedy Ticking System implementation.

3. Data Analysis

Here's how analysts use data analysis:
  • Create and implement data analysis and reporting for management that is used for maintaining controls, creating objectives and enhancing productivity.
  • Provided oceanographic and atmospheric data analysis to update and provided forecasts for Navy Central Command Combined Maritime Forces 5th Fleet operations.

4. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how analysts use management system:
  • Key project implementation team member assisting in system the testing and development of defined benefit pension calculation and administration management system.
  • Provided support working with Enterprise content management systems that facilitate proper management of electronic documents and records, and web content.

5. Project Management

Here's how analysts use project management:
  • Assisted project management with developing comprehensive work plans on high-risk client endeavors in order to develop cost effective project management strategies.
  • Collaborated directly with the President and Vice-President to formulate new operational approaches and prepare purchase reports for new project management tools.

6. Strong Analytical

Here's how analysts use strong analytical:
  • Demonstrated strong analytical and business problem solving skills; able to understand complex business system functionality and develop strategies.
  • Acquired strong analytical skills through performing econometric and statistical analysis using SAS for many research projects.

Choose from 10+ customizable analyst resume templates

Build a professional analyst resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your analyst resume.

7. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how analysts use data entry:
  • Analyzed system authorization to ensure accurate data entry with an understanding of Medical Management department's administrative processes and guidelines.
  • Maintain accurate and complete information pertaining to each call with immediate/simultaneous data entry regarding type of leave and pertinent dates.
Select Skills To Add To Your Resume

8. Excellent Interpersonal

Here's how analysts use excellent interpersonal:
  • Use excellent interpersonal skills to interact productively with both co-workers and management.
  • Utilized excellent interpersonal skills and professionalism to forge productive business relationships.

9. Work Ethic

Here's how analysts use work ethic:
  • Self-motivated and highly organized with an exceptional work ethic.
  • Promoted from Help Desk support to the newly formed QA department, due to my successes and work ethic in support.

10. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how analysts use financial statements:
  • Helped to create model projected financial statements in order to better determine the investment potential of different portfolio and non-portfolio companies.
  • Utilize analysis of financial statements, performance ratios, and industry-specific issues in developing various forms of projection modeling.

11. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how analysts use dod:
  • Interacted with other federal agencies to assist in providing solutions for potential vulnerabilities of DoD facilities in the National Capital Region.
  • Conducted analysis of foreign intelligence services, terrorist organizations, and their surrogates targeting DoD personnel, resources and facilities.

12. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how analysts use hr:
  • Performed analysis of HR and Payroll processes to identify opportunities for process simplification, standardization and efficiency gains.
  • Ensured efficient and cost-effective transaction processing in addition to capturing and managing and reporting HR information.

13. Process Improvement

Here's how analysts use process improvement:
  • Identified potential areas of compliance vulnerability and risk, developed and implemented remediation plans, and provided guidance for process improvement.
  • Analyze and track key revenue assurance financial metrics and operational procedures to foster process improvements and present recommendations based on findings.

14. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how analysts use data collection:
  • Participated in development of written analysis, executive summary and talking points; developed recommendations for improved data collection and analysis.
  • Coordinate with various measurement offices concerning electronic measurement data transfer, area balancing, and data collection activities system wide.

15. Excellent Troubleshooting

Here's how analysts use excellent troubleshooting:
  • Provided excellent troubleshooting and problem solving skills.
top-skills

What skills help Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Analyst resumes?

H

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Considering the undergraduate anthropology curriculum, many colleges and universities try to cover at least 2-3 of the 4 major subfields of Anthropology in their curriculum.
I say "try to" as the reality is that having faculty in all 4 subfields is not possible for many reasons. (The 4 subfields are cultural anthropology, archeology, biological anthropology (sometimes physical anthropology), and anthropological linguistics. These subfields are mirrored in graduate school where students going for PhDs will be focused on 1 subfield.)

For undergraduates with an anthropology degree seeking employment, I can speak only from the faculty side, not the employer side. My students report these factors as relevant to their being hired (and accepted into competitive schools in museum studies, social work, law school, etc.:
Analytical skills; clear writing; ability to synthesize large amounts of reading and data into well-supported arguments and interpretations; open-mindedness toward different identities and ways of being.

A hugely important skill that anthropology graduates have is the ability to be presented with a complex situation or problem, and to be able to chart a plan on how to approach the problem, gather data and other necessary information to solve the problem, and then to come up with a solution or possible strategies. Too often, particularly in situations involving human behavior, what is needed is a stronger grasp of social and cultural factors that could impede the desired outcome. Students of anthropology know that ways of doing things, and even seeing and thinking, are profoundly influenced by categories of thought that are culturally situated. This means that problem solving has to consider a network of variables that have an impact on behavior. Anthropology students, I would argue, would embrace this complexity rather than be hesitant to acknowledge it in favor of a more expedient and, in the long run, less successful solution.

What soft skills should all Analysts possess?

H

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Important soft skills: strong emotional intelligence: Anthropology students with fieldwork experience, for example, from study abroad, field school, or a course/semester capstone or thesis project, know the challenges of conducting a project or being part of a team with a project goal. Being attuned towards one’s interlocutors or colleagues, that is, being aware of and acting appropriately, whether to obtain rich fieldwork data or facilitate teamwork, are valuable skills. Successful fieldwork, even of short duration, tests one’s skills of interaction in unfamiliar situations; of reading a situation that may be uncomfortable and strange to one’s experience; of navigating power dynamics, and learning while doing when one does not have all the skills needed. The anthropology student who has emerged from the other side of fieldwork has acquired these abilities. I would say that anthropological fieldwork demands strong baseline soft skills in emotional intelligence, or what I might call a heightened awareness that how people react, behave, and perform rests on many factors. One learns from anthropology by paying attention to these factors (by discerning them through observation and not via assumptions) and understanding them in context rather than jumping to conclusions.

What hard/technical skills are most important for Analysts?

H

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Hard skills: being more than monolingual! In a globally connected marketplace where young people worldwide are learning and mastering the English language, their multilingualism makes them attractive hires for multinational or international companies. Anthropology students know the non-negotiable importance of knowing a fieldwork language to understand peoples and their cultures. The same would hold for the workplace: knowing one or more languages affords an employee not just possibilities for work assignments: such an employee, i.e., an anthropology graduate who values the connection of language and culture, is ideally suited to work on projects that demand sensitivity to cultural, social, historical, and political nuances. This includes those who work in international humanitarian groups as well as those who work in global finance.

What Analyst skills would you recommend for someone trying to advance their career?

A

A.J. ArreguinA.J. Arreguin LinkedIn Profile

Professor, Our Lady of the Lake University

The best thing for a student/graduate to do, if they’re taking a gap year, would be to continue to enhance their skills in social media, marketing, and public relation writing by implementing practices to show progression in communicative methods when marketing a product/service/event or get a positive response/feedback to a well-organized campaign.

Students should volunteer with small/local businesses or create their brand (start a blog or become a niche social media influencer) to practice and build on their experience. Once the student/graduate does that, they should keep a weekly log with analytics to help them understand how to improve moving forward. This will be beneficial when applying for a communication/public relations job during an interview. The degree gets the student/graduate the talk, but the experience lands them the job.

What type of skills will young Analysts need?

L

Lise Abrams Ph.D.Lise Abrams Ph.D. LinkedIn Profile

Professor of Linguistics and Cognitive Science; Coordinator of Cognitive Science, Pomona College

Given the ever-increasing diversity of the workforce, graduates will need to work effectively with heterogeneous groups of people and be able to conceptualize problems from multiple perspectives. Solving today’s and future problems requires critical thinking and analysis skills, and graduates will also need to do their part in promoting the accurate dissemination of knowledge. Majors like experimental psychology and cognitive science give their graduates the tools to better understand human behavior through a scientific lens.
Do you want to know more?
Read more about what experts have to say about Analyst

List of analyst skills to add to your resume

Analyst Skills

The most important skills for an analyst resume and required skills for an analyst to have include:

  • Customer Service
  • Troubleshoot
  • Data Analysis
  • Management System
  • Project Management
  • Strong Analytical
  • Data Entry
  • Excellent Interpersonal
  • Work Ethic
  • Financial Statements
  • DOD
  • HR
  • Process Improvement
  • Data Collection
  • Excellent Troubleshooting
  • Java
  • Real Estate
  • Due Diligence
  • AML
  • SAS
  • Financial Analysis
  • Business Processes
  • SharePoint
  • Pivot Tables
  • Market Research
  • BSA
  • Data Integrity
  • QA
  • SQL Server
  • Unix
  • VBA
  • Financial Models
  • Financial Data
  • ERP
  • Medicaid
  • Bank Secrecy Act
  • Visio
  • SME
  • CPT
  • CMS
  • R
  • Technical Issues
  • Object Oriented Programming
  • Cloud Security
  • Anti-Money Laundering
  • OFAC
  • HTML
  • KYC

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse business and financial jobs