Quality Call Center Analyst
Analyst Job 30 miles from Derby
Contract till EOY (onsite for 5 days a week for first 30 days, then 4 days after that)
Must Haves:
3+ years of customer service, quality call, or call center experience
Experience transcribing and picking up certain key indicators/ information in calls
Good communication & listening skills
Ability to create reports & presentations based off call information
Bachelors Degree
Nice to Have:
Telecommunication Experience
Previous experience within a call center
Day-to-Day:
Insight Global is hiring for a Quality Call Center Analyst to sit onsite for a large, telecommunication company. This person would be joining the Service Transformation Team within the Customer Operations Organization. This Quality Call Center Analyst will be joining a team comprised of program managers, business analysts, and other project managers. This group is working on a new program launch that will encompass multiple phases. The goal of this group is offering "next best decision/action" or NBO to customers by incorporating the artificial intelligence tool, Pega. In other words, when a customer calls in, the platform will interrupt the call and be able to pull past call data or their customer profile. Based off the current data, the AI tool will suggest the next best action or predict why the customer is calling in that way they are directed to the right person/center that will overall better customer experience. This Quality Call Analyst will be listening and gathering context from customer calls with agents. This Quality Call Center Analyst will be listening to see what areas could have been improved in the call to better the customer experience or how they did giving the " next best offer".
Law Analyst
Analyst Job 30 miles from Derby
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Law expert who would like to lend your expertise to train AI models?
About the opportunity:
Outlier is looking for talented Law experts to help train generative artificial intelligence models
This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you
You may contribute your expertise by…
Assessing the factuality and relevance of domain-specific text produced by AI models
Crafting and answering questions related to Law Evaluating and ranking domain-specific responses generated by AI models
Examples of desirable expertise:
A bachelor's or higher degree in Law or a related subject
Experience working as a Law professional
Ability to write clearly about concepts related to Law in fluent English
Payment:
Currently, pay rates for core project work by Law experts range from $30 to $50 per hour USD.
Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
Social Justice Research Analyst
Analyst Job 11 miles from Derby
About Us:
Our law firm represents people and families who have been hurt by powerful institutions in personal injury and medical negligence cases. We have handled groundbreaking cases for victims of gun violence, online harassment, institutional racism and systemic medical negligence. In the brief-writing space, we find and document the very best arguments for our clients. This position supports our lead appellate lawyer.
Job Summary:
We are seeking a creative and detail-oriented Social Justice Research Analyst to support our lead appellate lawyer with quality, in-depth research across a variety of topics and sources. The ideal candidate will possess superior research and analysis skills and be excellent at written and verbal communication. The ideal candidate will be passionate about our work and have values that align with our firm's mission. The position is likely best filled in person. For the right candidate, however, we may be able to accommodate a hybrid schedule.
Required Qualifications:
Bachelor's Degree with GPA over 3.5
Excellent close reading and analysis skills
Strong project management skills
Innovative and thorough open-source research capabilities
Excellent verbal and written communication skills
Experience working effectively in a team setting
Proven track record of facilitating and managing long-term and short-term team projects
Proficiency in Adobe Acrobat and Microsoft Office 365 Suite (Word, PowerPoint, Excel, Outlook)
Skillful at typing
Willingness and ability to learn new systems and procedures with ease
Highly Encouraged Qualifications:
Familiarly with court rules and litigation systems
Responsibilities:
Research and Analysis
Carrying out in-depth research on the social impact of specific policies and legislation
Conducting comprehensive open-source research (for example, investigating a specific policy, company, person of interest, or transaction)
Researching the status of key legislation across different jurisdictions
Using Westlaw and other resources to compile the legislative history of relevant bills and statutes
Analyzing trial transcripts and trial exhibits
Document Preparation and Formatting
Drafting, editing, proofreading, and cite-checking appellate and trial court pleadings and briefs
Compiling extensive appendices and hyperlinking in-text citations to ensure that briefs comply with court rules and standards
Communication and Coordination
Working closely with staff and attorneys
Strong oral and written communication with internal team
Coordinating with legal team to determine research needs
Regularly presenting findings to internal team in concise oral, memo, and report formats
Assisting in drafting and preparing appellate and trial court briefs and documents
Why Join Us?
Competitive salary based on experience
Comprehensive benefits package, including health, dental, and vision insurance
401(k) with employer contribution
Opportunities for professional growth and development
Collaborative and supportive work environment
Application Request:
Please include a cover letter in addition to your resume when you apply
Consulting Analyst - Retirement Plans
Analyst Job 37 miles from Derby
Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan sponsors, endowments and foundations, private clients, and financial institutions. We operate with over 200 professionals nationwide, supporting our distinct purpose of helping clients prosper.
The Consulting Analyst is responsible for working closely with Investment Consultants. The Consulting Analyst contributes directly to a superior client experience through thoughtful and accurate analysis of the firm's Defined Contribution client portfolios, aligning with our mission of helping clients prosper. The target time to start for this role is Summer 2025.
Responsibilities:
Proactively lead portfolio evaluation/diagnostic review effort for new clients, cross-collaborating with multiple teams at the firm
Evaluate and construct investment policy statements consistent with clients' investment objectives, risk tolerance, and investment restrictions
Analyze asset allocation structure of client portfolios, including modeling and portfolio optimization analysis
Collaborate with Investment Research in developing solutions for client portfolios
Develop fiduciary governance materials in preparation for quarterly reporting
Analyze and create customized components for client reports and supplemental meeting materials as needed
Analyze and create plans for implementing investment decisions, portfolio reallocations, and rebalancing, and monitor and respond to ongoing recurrent needs of clients
Collaborate with Performance Analytics and Client Services in developing optimal reporting solutions for clients
Issue and evaluate vendor Request for Information (RFIs) or Request for Proposals (RFPs) and prepare related analysis and deliverables
Respond to periodic audit requests for investment-related data and analysis
Conduct special ad-hoc analyses and projects as needed to support Investment Consultants
Interact with and proactively communicate with Investment Consultants on all client matters and related projects
Attend and present at client meetings in a supporting role on occasion
Respond to all meeting follow-up and action items in a timely and effective manner
Maintain accurate client account and investment records in the CRM
Respond to client and vendor requests in a timely and effective manner
Required Education, Professional & Technical Experience
Bachelor's Degree required with a preferred concentration in Economics or Finance
Entry-level experience welcome
Proficiency in Microsoft Suite
Previous experience with CRM, custody portals, and asset allocation modeling software is a plus
CFA candidate is a plus
Knowledge of capital markets, including domestic and foreign equity, fixed income, and alternative investments
Intellectual curiosity about investments, asset allocation, and portfolio structure
Fundamental knowledge of retirement plan (Defined Benefit and Defined Contribution) and nonprofit client marketplaces
Ability to multi-task and prioritize under tight deadlines
Driven professional with a positive attitude and adaptable
Proven ability to work independently and engage within a team structure
Essential Traits
Thoughtful ability to establish rapport and build relationships.
Exceptional communication in a public setting with notable writing and presentation skills.
Adaptability when priorities shift and able to work independently.
Sound judgment and problem-solving skills.
Innovative, curious, and enthusiastic.
Detail-oriented with a high level of accuracy and organization.
Ability to cultivate and develop inclusive and equitable working relationships to support a sense of belonging.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Work Environment & Travel Requirements
This role may travel up to 10% of the time for training and or business/events.
This role offers a hybrid work model with three days in one of our professional office environments and two days remotely.
Physical Job Expectations
The physical job expectations described here are representative of those that must be met by an associate to successfully perform the essential functions of this job:
Must be able to remain in a stationary position for up to 8 hours.
Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information.
The person in this position may at times need to move throughout the building to access different areas.
Ability to move equipment weighing up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform their primary responsibilities.
What We Offer (Summary Highlights)
A workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, belonging and inclusion. We strive to be active participants of change in and outside our industry.
The base salary range for this position is $65,000-$85,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
Paid Time Off
Generous PTO with optional rollover
Personal/Sick Time
10 Holidays with additional half days off for specific holidays throughout the year
Summer Perks
Bereavement Time -inclusive time off for a loved one, unborn child, or pet.
Employer Paid Parental, Personal and Family leaves.
Professional Development Day for eligible exams
Work Life Convenience Benefits
Exclusive Wellness Benefit Programs from VirginPulse, Care.com, Torchlight, Real Appeal, Peloton and more
KindBody - Family & Fertility Assistance
Wellness Reimbursement Program
Professional Development Designation reimbursement
Employee Referral Program
Employee Resource Groups, Mentorship Program & New Hire Cohort
401K Plan with company match
Cell Phone Reimbursement Program
Fiducient Advisors is a CFA Institute DEI Signatory. As a signatory, we commit to six Code Principals that seek to drive DEI progress in a meaningful way that can be measured. The six principles focus on pipeline, talent acquisition, promotion and retention, leadership, influence, and measurement.
Fiducient Advisors is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state, or local law. The company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It is expected that all employees are aware of this policy and that they create an environment that is sensitive and respectful to all individuals.
We are committed to upholding a workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, equality, belonging and inclusion. We strive to be active participants of change in and outside our industry.
Energy Analyst
Analyst Job 34 miles from Derby
We are seeking an Energy Analyst to join our team!
We are looking for a trustworthy, outgoing, and ambitious candidate who is seeking to establish a career in the energy and sustainability industry. This person will be working directly with the Executive Director of Energy Services at Stanwich Energy and will have daily interaction with suppliers and utility companies to provide clients with regular reporting.
Responsibilities:
Perform various client-facing energy analyses
Maintain and optimize internal databases
Assist with bill auditing and solve utility billing discrepancies
Be a Subject Matter Expert in sustainability and green power
Learn and become familiar with the different deregulated energy markets and pricing components
Conduct market research to determine potential of products and services
Research and create presentations/reports on new regulatory changes in the markets
Qualifications and Skills:
Bachelor's degree - preferably in an Engineering, Energy, Economics, or related field
0-3 years experience in the energy industry
Strong analytical and critical thinking skills
Proficiency with Microsoft Excel
Quick learner with strong writing and verbal communication skills
Excellent time management skills and ability to multi-task without compromising accuracy
Demonstrates an ability to identify problems and find creative and efficient ways of solving them
Vibration Analyst
Analyst Job 37 miles from Derby
IVC Technologies is a leading provider of Condition Based Monitoring (CBM) services with 40 Years of history, and more than 50 certified analysts servicing over 500 industrial customers in North America. We are a privately owned company in the best sense of the word, with unparalleled culture and continuous development opportunities.
We provide a unique combination of on-site CBM services, advanced testing, and wireless-based remote monitoring packages, to deliver best-in-class custom solutions for our customers across the country. Our customer base includes some of the biggest names in the industry, which means a large variety of facilities and learning opportunities for all our employees.
Our analysts operate the most modern tools and systems and are supported 24/7 by leading experts in the industry. We provide internal training programs covering multiple technologies, with theoretical and hands-on training, as well as extensive mentorship effort for the less experienced team members.
In terms of culture, IVC is proud to foster flexibility and independence in our employees, which tends to attract people with strong character, high resilience, and get-it-done attitudes. We are a great fit for professionals with a sense of ownership, who appreciate being given freedom to create their own schedule, deliver high quality service, and create long-lasting relationships with customers.
Role Description
This is a FULL-TIME on and OFF-SITE role located in the Hartford, CT area. The role involves day-to-day tasks that include:
Regular interaction with customers and scheduling of your on-site services
On-site data collection and predictive analysis, according to company standards
Remote surveillance and analysis, where wireless systems are present
Isolate and identify failure modes in industrial equipment
Create analytical summary reports, according to company standards
Communicate findings and produce deliverables to customers in timely and professional way
Maintaining customer relationships with appropriate on-site contacts
Assist in training and mentoring of new employees
Perform equipment walk downs and gather information when requested
Perform one-off field services when asked by customers or company
Qualifications
Vibration Analysis skills, with other predictive skills being an asset (Infrared, U/S, Oil, etc.)
Analytical skills with the ability to interpret results and make recommendations
Experience in troubleshooting and condition monitoring
Good understanding of machinery operation
Experience working in an industrial setting
Excellent written and verbal communication skills
Ability to work independently and remotely
Certification in Vibration Analysis of ISO CAT II or higher is required
Bachelor's degree in mechanical engineering or related field is a plus
Candidates must be authorized to work in the US to be considered for this position.
Pricing Analyst
Analyst Job 41 miles from Derby
Pricing Analyst | Drive Profitability & Market Share
Are you a data-driven analyst with a passion for pricing strategy? We are recruiting for a talented Pricing Analyst to play a key role in driving profitability and expanding market share!
In this role, you'll partner with our Sales and Senior Pricing teams to develop competitive pricing strategies, analyze price requests, and maintain contract pricing. You'll leverage your strong analytical skills and product knowledge to deliver impactful results.
What You'll Do (Performance Objectives):
Pricing Responsiveness & Accuracy:Ensure timely and accurate handling of pricing requests.
Maintain high accuracy in pricing recommendations and contract updates.
Profitability Analysis & Recommendations:Analyze price requests using profit scenarios to optimize strategies.
Provide data-driven pricing analyses to management.
Sales Support & Market Competitiveness:Consult with Sales to ensure competitive pricing and support growth.
Deliver competitive pricing analyses to enable sales success.
Contract Pricing & Maintenance:Maintain accurate and up-to-date contract pricing.
Reduce contract pricing discrepancies through proactive monitoring.
Data Analysis & Reporting:Utilize advanced Excel skills to analyze data and generate reports.
Automate data analysis and reporting processes.
Knowledge and Compliance:Maintain a thorough understanding of products, pricing, and guidelines.
Ensure compliance with all program terms.
What You'll Bring (Required Skills & Qualifications):
Bachelor's degree in Finance or Accounting (or equivalent experience).
Advanced proficiency in Microsoft Excel (formulas, VLOOKUPs, pivot tables).
Strong analytical, problem-solving, and decision-making skills.
Excellent written and verbal communication and relationship-building abilities.
Strong organizational and planning skills.
Detail oriented.
Medical Billing Refund Analyst
Analyst Job 31 miles from Derby
Established in 1970, Orthopedic Associates of Hartford, P.C., is one of the areas largest orthopedic practices with office locations throughout greater Hartford.
Our growing practice is currently seeking a Refund Analyst with Epic experience to join our Billing & Collections team in our Farmington business office. The successful candidate will be a team player who is dependable, organized, enthusiastic, and detail oriented. Important to this position is the ability to build relationships with our customers, both internal and external to promote feedback and timely resolution of outstanding credit balance claims. Proficiency in many computer software programs is required as well as an understanding of insurance payment methodologies to insure accurate reimbursement. A positive "can-do" attitude is a must.
Responsibilities include:
Research, analyze and resolve outstanding credit balance claims.
Process refunds for insurance companies and patients.
Provide documentation for submitted refund approvals.
Post payment corrections and adjustments as needed.
Update the billing system to ensure that refunds are properly noted.
Work closely with third parties throughout the resolution process.
Issue refund denial letters.
Ensure complete, accurate, and timely account notation and documentation.
Review and complete assigned Epic work queues.
Examine payer policies.
PM22
Requirements:
A minimum of a High School diploma or GED
Minimum of two years recent physician or hospital patient or insurance refund experience required.
Excellent written & verbal communication skills and professional telephone manner.
Organized and detail-oriented with excellent follow-up skills.
Excellent time management skills.
High level of accuracy required.
Effective problem solving and analytical thinking skills.
Relative medical experience working with insurance companies required.
Ability to read and understand HCFA'S and remits required.
Ability to work well under pressure, and exercise sound judgement and discretion.
Knowledge of Medicare, Medicaid and commercial payer reimbursement policies and procedures.
Responsible for being a key contributor for a harmonious working environment.
Effective team player.
Previous Epic experience preferred.
Other tasks as assigned.
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QA Analyst - ERP & Application Testing
Analyst Job 41 miles from Derby
We are seeking an experienced QA Analyst specializing in testing ERP systems and in-house applications. The ideal candidate will be skilled in testing integrations across multiple systems, creating comprehensive test documentation, and maintaining detailed knowledge bases. They will collaborate closely with the development team, business stakeholders, and ERP team to ensure QA best practices are consistently implemented throughout the Software Testing Life Cycle (STLC). Familiarity with Azure DevOps and Jira is essential. The candidate must be proactive, detail-oriented, comfortable working in a dynamic, collaborative, and fast-paced environment.
Key Responsibilities:
Conduct thorough testing of ERP solutions and internal applications, ensuring integration points function correctly across multiple systems.
Perform detailed integration testing between in-house custom-developed applications and ERP systems.
Develop and execute detailed test plans, test cases, and test scripts.
Document and track test results, issues, and defects clearly using Azure DevOps and Jira.
Maintain and update a comprehensive knowledge base, ensuring easy access and clarity for all stakeholders.
Collaborate closely with the development team, business teams, and ERP team to communicate test outcomes, manage bug tracking, and verify resolution.
Ensure adherence to QA best practices and standards across all projects.
Perform UI and performance testing to ensure application responsiveness and user experience standards are met.
Participate actively in the Software Testing Life Cycle (STLC), from requirement analysis and test planning to execution and reporting.
Support continuous improvement initiatives for testing methodologies and processes.
Required Qualifications:
Bachelor's degree in Information Systems, Computer Science, Business, or related fields.
Proven experience in QA testing of ERP systems (D365 F&O or any other similar ERP solution) and in-house developed applications.
Hands-on experience testing integrations between multiple systems, ensuring robust functionality and data integrity.
Proficient in creating clear, concise, and detailed test documentation, including plans, scripts, cases, and user scenarios.
Strong knowledge of SQL for data validation, querying, and troubleshooting.
Familiarity with tools such as Azure DevOps and Jira for defect tracking and workflow management.
Experience in UI and performance testing to validate front-end functionality and responsiveness.
Strong understanding of the Software Testing Life Cycle (STLC) and QA methodologies.
Excellent communication and collaboration skills to effectively interact with development, business, and ERP teams.
Ability to manage multiple priorities, adapt quickly to changes, and work in a fast-paced environment.
Proactive approach to identifying issues and recommending enhancements for better system reliability and performance.
Benefits:
At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, a good working environment, and an excellent combination of additional benefits like health and dental insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid personal and sick time, life & vision insurance, paid holidays, on-the-job training, and opportunities for career growth and advancement.
Mavis Discount Tire is an Equal Opportunity Employer
Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state, or local law. Where appropriate, Mavis may provide reasonable accommodation, in order for an otherwise qualified individual to perform the essential functions of the position.
Supply Chain Data Analyst
Analyst Job 19 miles from Derby
About us
Gorilla Commerce is an e-commerce platform that sells branded products in digital marketplaces, including Amazon (where it is among the Top 10 largest sellers in the US) and Walmart.com. At Gorilla Commerce, we're committed to bringing you durable, high-quality products at reasonable prices that make everyday life easier. Our vision is to continually innovate and improve our products based on customer need and industry trends. We are the owners and developers of multiple brands including our flagship brand, Gorilla Grip.
We're a fast-paced environment with a relentless focus on the customer. We are a dynamic group of dog lovers who operate at the intersection of creativity and analytics to create and provide obsession worthy products that consumers are demanding.
The Role
The Supply Chain Data Analyst is responsible for the accuracy of the Company's inventory data systems and reporting frameworks. This role functions to support and ensure the integrity and accuracy of data. The Supply Chain Data Analyst will transform raw data into structured information, which will then be analyzed cross functionally to drive strategic business decisions.
What You'll Do
Create and implement inventory controls that maximize efficiencies and accuracy
Data cleansing to ensure the data are ready for analysis and reporting by resolving incomplete, outlier and incorrect data
Create visual representations of data findings through charts, graphs, and dashboards to make the data understandable
Prepare Company reports and presentations to communicate the insights and findings from the data to stakeholders
Performs required inventory reconciliations and adjustments
Compares inventory data across systems both internal and external to ensure accuracy
Works collaboratively with cross functional teams to identify and action any data visibility gaps
Skills & Qualifications
Bachelor's degree in a field with an emphasis on statistical and analytical skills, such as math or computer science. Advanced degree a plus
3+ years of hands-on experience in Supply Chain data analytics in a complex, fast-paced, multi-channel environment
Superior analytical, problem-solving skills and strategic thinking ability
Advanced experience using data management, analysis and visualization tools
Expert proficiency in Microsoft Excel including Pivot Tables, Index/Match
Systems including NetSuite and Toolio, not required but a plus
Experience with advanced data science tools/languages
Strong critical thinking, problem solving and analytical skills
Confidence to work with multiple partners to resolve exceptions
Excellent communication and interpersonal skills with ability to work successfully in a cross functional environment
Data Analyst
Analyst Job 7 miles from Derby
About Company :
A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.
About Us :
Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format. All selected profiles will be contacted within 1 day of application receipt.
Hi,
Greetings from Avance,
Hope you are doing good!!!
We have an urgent requirement related to your profile with one of our client for Data Analyst at Milford, CT. If you are interested and available for the following position then please send your updated resume immediately.
Job Title: Data Analyst
Location: Milford, CT
Duration: Fulltime/Permanent
Job description:
.Excellent customer facing skills
·Good understanding of the QSR domain
·Specialization in Managing and supporting Restaurant Menus
·Good understanding of Inventory, Prices, Promotions, Coupons, Loyalty programs, Rates and Tax Structures
·Good Knowledge of the Point-of-Sales systems
·Experience in data collection and evaluation methodologies, including format design, project criteria and requirements, data compilation, relevancy and usage
·Assist in setting up test environment and implementation of data collection with defined quality standards
·Highly experienced in handling large database through manual and data management tools
·Experience in handling and working on multi-lingual database and supporting them
·Experience in handling data transformations, manual data-entry and data management techniques
·Experience in establishing data quality standards and working with various stakeholder
·Performs and documents procedures for data preparation including data cleaning, standardization and analysis
·Well experienced In working with distributed teams in global environment
·Providing end to end leadership in delivering challenging requirements and meeting stringent deadlines
·Experience working in agile environment
·Excellent communication skills and a good team player
Nice to have skills:
·Global Multilingual skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Data Analyst
Analyst Job 8 miles from Derby
RBC Bearings Incorporated (NASDAQ: ROLL) is a leading international manufacturer of highly engineered precision bearings and components for the industrial, defense and aerospace industries.
Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and engineered components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 54 facilities, of which 38 are manufacturing facilities in 11 countries and our market capitalization is approximately $10.6 billion.
JOB TITLE/LOCATION:
Data Analyst- Oxford, CT
Job Summary:
Data Analyst to support the RBC Bearings Industrial division. This position would work within the Product Management group based out of our corporate office in Oxford, CT. Our ideal candidate would have an interest in developing and improving existing processes and working with Product Management on ad hoc projects. This is an entry-level position that helps develop skills in Access, Excel.
Responsibilities:
Compile Dashboards that help drive decision making, for short and long-term business operation strategies.
Aggregates and performs statistical analysis on business data based on requests from project teams or senior leadership.
Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed.
Produce, remodel, and optimize various reports, dashboards, and presentations.
Use advanced Microsoft Access, Excel spreadsheet functions, Macros, Power Query, and statistical methods while looking for ways to improve current processes.
Identify, analyze, and interpret material trends and leverage information to communicate value-added business insights.
Must think through problems logically and work with cross-functional teams to derive solutions.
Distribute Daily, Weekly, Monthly, Quarterly, and Yearly reports to team members to establish objectives and coordinate information workflows.
Job Requirements:
Ability to develop business analysis reports and create new databases using Microsoft Excel and Microsoft Access.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Interpersonal Communication.
Analytical and Critical thinking.
Mathematical and statistical knowledge
Detail oriented.
Ability to meet deadlines.
Time and Resource Management
Attendance at work is an essential function of this job.
Education:
Bachelor's degree required with major in business, mathematics, finance or related field.
We offer competitive compensation and excellent benefits including Medical, Dental, and company matched 401k plan.
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
Associate Analyst - Customer Service $30.00 per hour
Analyst Job 25 miles from Derby
Assists in the establishment of customer relationships with commercial/industrial customers and municipal customers, to position Eversource as one of the highest performing regional providers of energy products and delivery services. Represents Eversource products, services, initiatives, pricing, contracts, load retention, and communications programs inside and outside the company, while acquiring customers in new construction and conversions markets in areas as assigned. Serves as the strategic ally with customers, public officials, trade allies, and community leaders. Provides customized, prompt, and creative solutions for assigned customers and prospective customers to retain and grow revenues. Listens to customers, becomes knowledgeable of their business, identifies energy-related opportunities to assist customers to improve their business opportunities, and provides solutions to energy-related problems.
Education/Experience: 0-3 years related experience required. Bachelor's Degree or equivalent
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(K)
Change & Release Management Analyst
Analyst Job 30 miles from Derby
Legal & General is a leader in Pension Risk Transfer with over 35 years of experience globally, servicing over a million annuitants. Building on our global success, we established our Pension Risk Transfer platform in the US in 2015. The business has grown steadily and in 2024 we completed $2.2 billion in premium written, representing our largest year on record.
At Legal & General Retirement America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. We are passionate about what we do and how we do it. This means working with pace and energy to reach our goals and challenging ourselves to achieve more. We strive to create a unique environment where balance between work and life is possible.
Change & Release Management Analyst Overview
We seek a detail-oriented Change and Release Management Analyst (CRMA) to support LGRA's IT change management and release management processes. Reporting to the IT Change Delivery Manager, the CRMA ensures that changes are properly assessed, authorized, scheduled, and implemented in compliance with LGRA's IT Service Management processes. This role requires a strong understanding of IT service management processes, project coordination principles, and the ability to work independently while fostering collaboration among key stakeholders. The CRMA helps coordinate the Change Advisory Board (CAB) and works closely with various third parties who provide IT services for LGRA to facilitate Change Management and Release Management processes.
Role and Responsibilities
· Facilitate and manage the Change Advisory Board (CAB) calendar, ensuring timely review and approval of changes.
· Maintain and oversee the schedule of changes, ensuring proper sequencing, conflict resolution, and adherence to policies.
· Coordinate and assess the readiness of changes, reviewing release content, testing artifacts, and proof of successful testing.
· Ensure all changes meet organizational requirements for quality, risk, and impact before implementation.
· Review upcoming releases with Service and Product Owners to ensure alignment to process requirements.
· Engage with cross-functional teams, including project managers, developers, operations, and service owners, to ensure effective communication and alignment.
· Act as a liaison between technical teams and business stakeholders to clarify requirements, risks, and dependencies.
· Contribute to the refinement and enhancement of change and release management processes, ensuring alignment with service management best practices.
· Monitor adherence to policies and standards, providing recommendations to improve efficiency and reduce risk.
· Keep track and report on the progress of initiatives and project deliveries that require IT resource availability.
· Generate and distribute regular reports on change and release performance, highlighting trends, successes, and areas for improvement
Requirements
Qualifications
· 3+ years of experience in a change/release management or similar IT service management role.
· Associates Degree in Information Technology, Business Administration, or a related field (or equivalent experience) preferred.
· Experience with Change Management, Release Management, and other IT Service Management processes.
· Strong understanding of project coordination principles, including dependency tracking and risk management.
· Strong analytical skills to evaluate change impacts and make data-driven decisions.
· Experience working within an ITIL framework preferred.
· Experience with Agile and/or DevOps methodologies preferred.
· Experience with Service Management and Work Management tools (e.g., ServiceNow, Jira Zendesk, or similar).
· Experience with the Microsoft productivity tools (Office, Teams, Outlook)
· Excellent written and verbal communication and interpersonal skills for engaging with technical and non-technical stakeholders.
· Problem-solving mindset with the ability to anticipate and mitigate risks proactively.
· Strong organizational and time management skills with the ability to manage multiple tasks and priorities.
· Ability to work independently and as part of a team.
Benefits
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
10 - 25 vacation days depending on experience level and years of service
4 floating holidays & 2 personal days
10 - 15 sick days, depending on years of service
2 paid volunteering days
Health benefits, including medical, dental, and vision coverage
Supplemental health benefits and life insurance
6 weeks of paid parental and maternal leave
Immediate vesting into a 401k savings plan with up to 6% company match
100% employer-contributed Pension Plan - Cash Balance Plan after 1 year of service
Flexible Workspace and Arrangements
Tuition and Certification reimbursements
Infertility and domestic partner benefits
The expected hiring compensation range for this position is $79,700 - $103,600 USD annually. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The current bonus target for the position is 5% of the base salary with a stretch to twice the target, modified for corporate and individual performance.
**This role is to be filled outside of the state of Colorado**
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Junior Analyst, Middle Office
Analyst Job 22 miles from Derby
div class="job__description body"divp Graham Capital Management, L.P. ("GCM") manages assets on behalf of global pensions, sovereign wealth funds, endowments and foundations, investment management advisors and qualified individual investors. GCM manages quantitative and discretionary trading portfolios with a variety of return and volatility objectives, as well as blended portfolios that include a combination of quantitative and discretionary strategies. Strategies trade a broad range of markets spanning global interest rates, currencies, commodities and equities and are designed to produce attractive absolute and risk-adjusted returns with low correlation to traditional assets and other alternative strategies./p
pThe foundation of GCM's sustainability and success is the experience and effectiveness of its people. The firm cultivates talent, encourages the diversity of ideas, and respects the contributions of all. In turn, each employee shares in the responsibility of strengthening those around them. We recognize and respect the power of collaboration, and believe transparency and openness to new ideas leads to innovation./p/divdivpstrong Description/strong/p
pGraham Capital Management, L.P. is seeking an analyst to join our Middle Office, Trading Services group, who will report to the Managing Director of Middle Office. This candidate will sit on the trading floor and provide critical trade capture support for systematic trading and Portfolio Management teams, including confirmation of trades, transmission of trade recap files, and problem resolution./p
pstrong Responsibilities/strong/p
ul
li Input derivative, foreign exchange, equity, and fixed income trades/li
li Locate and correct data entry errors, or report them to supervisors/li
li Run and verify reports summarizing daily transactions and total holdings for traders and individual customer accounts/li
li Interact with discretionary portfolio managers and systematic traders/li
li Correspond with external partners and internal colleagues in order to answer inquiries and resolve trade or account problems/li
li Participate in the Overnight Rotational Program which will rotate through U.S. and Asia shifts/li
/ul
pstrong Requirements/strong/p
ul
li Bachelor's degree and prior relevant work and/or internship experience/li
li Proficient in MS Office, particularly Excel/li
liA team player with excellent organizational skills, adept at balancing multiple tasks, priorities, and deadlines/li
li Strong attention to detail with the ability to use mathematics to solve problems quickly and correctly/li
li Excellent communication skills, both verbal and written/li
/ul
pThis role requires commuting into our Rowayton, CT office Mondays through Friday, as well as participation in an overnight rotational program which rotates through U.S. shifts, Asia shifts (4:30 PM to 1:00 AM EST, Sunday through Thursday), and holiday coverage./p
pstrong Base Salary Range/strong/p
pThe anticipated base salary range for this position is $70,000 to $90,000. The anticipated range is based on information as of the time this post was generated. The applicable annual base salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications./p
pBase salary or rate does not include other forms of compensation or benefits offered in connection with the advertised role./p
pGCM is committed to providing equal employment opportunity to all employees and applicants for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation./p/div/div
Business Analyst Intern
Analyst Job 35 miles from Derby
Company Details
Berkley Small Business Solutions (BSB) offer commercial insurance products for standard and preferred non-fleet transportation and small businesses. We utilize a modern technology platform that leverages data and analytics to deliver a superior customer experience.
W. R. Berkley Corporation, founded in 1967, is one of the nation's premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.
Responsibilities
The Business Analyst intern will serve as a bridge between business and technology teams, assisting in the design, development, and programming of system applications and reports, while providing technical and business support as needed.
Collaborate with Teams: Work closely with business and technology teams to manage priorities and expectations for issues and deliverables.
Learn Industry Practices: Gain knowledge about Property & Casualty insurance products, markets, and underwriting processes.
Process Improvement: Propose enhancements to processes for requirements gathering, design specifications, and software development.
Develop Requirements: Assist in creating business requirements, specifications, and user stories for complex applications and reports.
Facilitate Discussions: Lead discussions on requirements and design to ensure alignment across teams.
Analyze and Solve Problems: Examine business issues to provide system solutions and recommend process improvements.
System Development: Collaborate with technology teams to develop, maintain, and enhance business systems and solutions.
Participate in Meetings: Actively engage in project meetings, potentially within frameworks like SAFe (Scaled Agile Framework).
Documentation: Create and maintain documentation for systems and programs.
Configure Systems: Set up and maintain application configurations and system tables; input coding into system tables as required.
Reporting: Generate reports and assist business partners in developing reports from application databases.
Automate Tasks: Write code and utilize tools, including AI models, to automate tasks.
Quality Assurance: Provide QA services to ensure systems, reports, and programs function as intended; assist with unit and end-to-end functional testing.
Training and Support: Deliver end-user training and product presentations; offer second-tier application support by coordinating with technology and business teams.
Troubleshooting: Identify and resolve system and report issues affecting business operations; escalate issues through the change control process.
Proactive Engagement: Proactively seek guidance and assistance as a self-starter.
May perform other functions as assigned
Qualifications
Practical understanding and hands-on experience in data modeling and analysis.
Ability to quickly learn new processes and concepts.
Strong problem-solving, critical thinking, and analytical skills.
Excellent interpersonal and communication skills, both verbal and written.
Highly self-motivated with a strong sense of ownership, urgency, and drive.
Ability to work effectively in partnership with others.
Great attention to detail and a commitment to delivering high-quality work.
Experience with Agile methodology and Software Development Life Cycle is preferred.
Education:
Pursuing a Bachelor's Degree in business administration, finance, information systems, engineering, or a related field.
Additional Company Details ****************************
The Company is an equal employment opportunity employer
We do not accept any unsolicited resumes from external recruiting agencies or firms.
Jr. Data Processor - Analyst
Analyst Job 30 miles from Derby
iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $209 billion in global client assets invested in 1,690 funds, as of November 2024.
iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron's Solutions Provider award (See link below).
About the Role
iCapital is looking to hire a Jr. Data Processor Analyst to join the Data Solutions team in this part-time role. This individual must be comfortable working in a dynamic, performance-driven, fast-paced environment, and committed to delivering a high-quality, accurate product on a time-sensitive basis.
Responsibilities
Work within our alternative investments database:
Download, organize, and rename files.
Document management.
Create, circulate, and track Letters of Authorization (LOA's).
Create and reconcile transaction level data in Excel.
Escalate system and data issues to client facing team and/or team lead.
Qualifications
0-2 years Data Entry experience
Familiar with technology, software tools, and applications (Excel)
Well-organized and self-motivated
Highly attentive to detail and accuracy
Familiar with handling confidential data
Benefits
The base salary range for this role is $20/hr. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 5 days a week. Every department has different needs, and some positions will be designated in-office jobs, based on their function.
For additional information on iCapital, please visit **************************************** Twitter: @icapitalnetwork | LinkedIn: ***************************************************** | Awards Disclaimer: ****************************************/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Call Center Analyst
Analyst Job 30 miles from Derby
Must Haves:
3+ years of customer service, quality call, or call center experience
Experience transcribing and picking up certain key indicators/ information in calls
Good communication & listening skills
Ability to create reports & presentations based off call information
Bachelors Degree
Nice to Have:
Telecommunication Experience
Previous experience within a call center
Day-to-Day:
Insight Global is hiring for a Call Center Analyst to sit 100% onsite for a large, telecommunication company. This person would be joining the Service Transformation Team within the Customer Operations Organization. This Call Center Analyst will be joining a team comprised of program managers, business analysts, and other project managers. This group is working on a new program launch that will encompass multiple phases. The goal of this group is offering "next best decision/action" or NBO to customers by incorporating the artificial intelligence tool, Pega. In other words, when a customer calls in, the platform will interrupt the call and be able to pull past call data or their customer profile. Based off the current data, the AI tool will suggest the next best action or predict why the customer is calling in that way they are directed to the right person/center that will overall better customer experience. This Call Analyst will be listening and gathering context from customer calls with agents. This Call Center Analyst will be listening to see what areas could have been improved in the call to better the customer experience or how they did giving the " next best offer".
Business Analyst Intern
Analyst Job 35 miles from Derby
Company Details
Berkley Small Business Solutions (BSB) offer commercial insurance products for standard and preferred non-fleet transportation and small businesses. We utilize a modern technology platform that leverages data and analytics to deliver a superior customer experience.
W. R. Berkley Corporation, founded in 1967, is one of the nation's premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.
Responsibilities
The Business Analyst intern will serve as a bridge between business and technology teams, assisting in the design, development, and programming of system applications and reports, while providing technical and business support as needed.
Collaborate with Teams: Work closely with business and technology teams to manage priorities and expectations for issues and deliverables.
Learn Industry Practices: Gain knowledge about Property & Casualty insurance products, markets, and underwriting processes.
Process Improvement: Propose enhancements to processes for requirements gathering, design specifications, and software development.
Develop Requirements: Assist in creating business requirements, specifications, and user stories for complex applications and reports.
Facilitate Discussions: Lead discussions on requirements and design to ensure alignment across teams.
Analyze and Solve Problems: Examine business issues to provide system solutions and recommend process improvements.
System Development: Collaborate with technology teams to develop, maintain, and enhance business systems and solutions.
Participate in Meetings: Actively engage in project meetings, potentially within frameworks like SAFe (Scaled Agile Framework).
Documentation: Create and maintain documentation for systems and programs.
Configure Systems: Set up and maintain application configurations and system tables; input coding into system tables as required.
Reporting: Generate reports and assist business partners in developing reports from application databases.
Automate Tasks: Write code and utilize tools, including AI models, to automate tasks.
Quality Assurance: Provide QA services to ensure systems, reports, and programs function as intended; assist with unit and end-to-end functional testing.
Training and Support: Deliver end-user training and product presentations; offer second-tier application support by coordinating with technology and business teams.
Troubleshooting: Identify and resolve system and report issues affecting business operations; escalate issues through the change control process.
Proactive Engagement: Proactively seek guidance and assistance as a self-starter.
May perform other functions as assigned
Qualifications
Practical understanding and hands-on experience in data modeling and analysis.
Ability to quickly learn new processes and concepts.
Strong problem-solving, critical thinking, and analytical skills.
Excellent interpersonal and communication skills, both verbal and written.
Highly self-motivated with a strong sense of ownership, urgency, and drive.
Ability to work effectively in partnership with others.
Great attention to detail and a commitment to delivering high-quality work.
Experience with Agile methodology and Software Development Life Cycle is preferred.
Education
Pursuing a Bachelor's Degree in business administration, finance, information systems, engineering, or a related field.
Additional Company Details The Company is an equal employment opportunity employer.
We do not accept unsolicited resumes from third party recruiting agencies or firms.
Jr. Data Processor - Analyst
Analyst Job 30 miles from Derby
iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $209 billion in global client assets invested in 1,690 funds, as of November 2024.
iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron's Solutions Provider award (See link below).
About the Role
iCapital is looking to hire a Jr. Data Processor Analyst to join the Data Solutions team in this part-time role. This individual must be comfortable working in a dynamic, performance-driven, fast-paced environment, and committed to delivering a high-quality, accurate product on a time-sensitive basis.
Responsibilities
Work within our alternative investments database:
* Download, organize, and rename files.
* Document management.
* Create, circulate, and track Letters of Authorization (LOA's).
* Create and reconcile transaction level data in Excel.
* Escalate system and data issues to client facing team and/or team lead.
Qualifications
* 0-2 years Data Entry experience
* Familiar with technology, software tools, and applications (Excel)
* Well-organized and self-motivated
* Highly attentive to detail and accuracy
* Familiar with handling confidential data
Benefits
The base salary range for this role is $20/hr. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 5 days a week. Every department has different needs, and some positions will be designated in-office jobs, based on their function.
For additional information on iCapital, please visit **************************************** Twitter: @icapitalnetwork | LinkedIn: ***************************************************** | Awards Disclaimer: ****************************************/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.