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  • Onsite Customer Support - Start ASAP in Malta, NY

    TTEC 4.4company rating

    Analyst Job In Waterford, NY

    Customer Service Representative Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role At least 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18.92 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************* for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-NY-MaltaJob _Customer Care Representative
    $18.9 hourly 2d ago
  • Onboarding & Contracts Analyst

    Strategic Staffing Solutions 4.8company rating

    Analyst Job In Cohoes, NY

    Strategic Staffing Solutions is currently looking for an Onboarding & Contracts Analyst for a W2 contract opportunity with one of its largest clients! Job Title: Onboarding & Contracts Analyst Schedule: Hybrid Location(s): Cohoes, NY Contract Length: 12 months Experience: 1-5 years This position is specifically for client onboarding. Responsibilitues include: Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements. Coordinate and process team specific tasks as requested by the business. Perform quality reviews of other team members completed work and ensure data accuracy. Work across multiple systems and platforms. Interface with teams and businesses to resolve on-going issues and answer specific policy questions. Provide support and work on special projects as requested. Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate. Associate must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance. Requirement: Working knowledge of MS Office (Excel, PowerPoint, Word, Outlook) Highly organized with exceptional attention to detail and follow-through Strong ability to manage multiple projects with competing deadlines Proven analytical skills and problem solving ability Team player with positive attitude and strong work ethic Ability to work collaboratively with all levels of the organization Flexible and able to work well under pressure in a team environment. Strong communication skills (written and verbal) Great active listening skills Exceptional interpersonal and rapport building skills Ability to work in a fast-paced environment Education: Bachelor s degree required; concentration in Business, Finance, or Accounting preferred
    $44k-60k yearly est. 12d ago
  • Junior Financial Analyst

    Russell Tobin 4.1company rating

    Analyst Job In Cohoes, NY

    🔹 We Are Hiring! 🔹 Job Title: Financial Analyst Junior Industry: Financial Services Contract: 12 months (Possible Extension/Perm) Pay Rate: $21.00 - $21.63/hour 🔹Job Description: We are seeking an organized and detail-oriented Financial Analyst Junior to manage client requests, ensure proper documentation, and conduct quality reviews. The role involves working across multiple systems, coordinating tasks, and collaborating with teams to resolve issues and answer policy-related questions. Responsibilities: Review and approve client requests, ensuring compliance with policies. Coordinate team tasks and provide support on special projects. Perform quality reviews of team members' work. Apply business judgment to identify and escalate unusual activities. Requirements: Bachelor's degree required: concentration in Business, Finance, or Accounting. Proficiency in MS Office (Excel, PowerPoint, Word, Outlook). Strong organizational, analytical, and communication skills. Ability to manage multiple tasks with competing deadlines. Team player with a positive attitude and ability to work under pressure. 0-2 years of relevant experience in finance or operations. 🔹Perks & Benefits: Pride Global offers eligible employees: Comprehensive healthcare coverage (medical, dental, and vision) Extra benefits like accident, critical illness, and hospital indemnity insurance. 401(k) retirement savings plan to help you build for the future. Life and disability insurance for peace of mind. Employee assistance program, legal support, and much more! Discounts with preferred vendors and even pet insurance! 🚀Are you excited to join a team that values career growth and development? Apply today and take the next step in your professional journey!
    $21-21.6 hourly 32d ago
  • Global Rebate Operations Analyst

    Western Digital 4.4company rating

    Analyst Job In Albany, NY

    ** Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, SanDisk and WD brands. Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data. **Job Description** + Leads the planning and the execution for Rebate Settlement/Payout for WD's global customer base (OEM + Distributor+ Retail). + Serve as global process owner to drive improvements and alignment across all aspects of rebates and claims settlements, as we harmonize rebate programs across all subsidiaries. + Actively engage counterparts in Sales, Sales Operations, Marketing, Pricing, AR Collections, Finance budget management and across all segments of the supply chain to resolve and avoid customer concerns regarding rebate settlement. Identify opportunities for efficiency, aligns stake holder interests and drives solutions to streamline current practices. + Provide functional guidance, training and support to off-shore Rebate Analysts to ensure Rebate payments are made accurately and timely on verified and validated criteria. + Troubleshoot issues related to rebate disputes & deductions to determine cause, provide solutions, and manage operational escalations related to Rebate Settlement. + Engage directly with the global customer base to ensure healthy relationship dynamics as well as drive process improvements through the POS to Rebate Settlement interaction. + Includes conflict resolution as it relates to disputed rebate payments, problem solving and customer negotiations. + Ensure Rebate Settlement meets all internal controls requirements and external customer satisfaction. + Assist with key periodic (month end close, quarter close, year-end etc.) business targets. + Support enterprise-wide ERP, Rebate and Inventory tools implementations. **Qualifications** + Project management skills + Ability to manage and drive projects to completion, managing stakeholder expectations and timelines + Ideally Knowledge of Distribution Channel Management and Accounts Receivable + Bias for action, ability to manage global stakeholders Leadership and strong business partnering across supply chain, pricing & sales-related organizations + Systems aptitude, with knowledge of Model N, Oracle & SAP desired. + Fundamental awareness of accounting principles **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (*********************************************************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 3/3/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. \#LI-VV1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + You will be eligible to participate in Western Digital's Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance. Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan. + Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $64k-106k yearly est. 39d ago
  • Energy Research Analyst

    Meta 4.8company rating

    Analyst Job In Albany, NY

    Meta is seeking a proactive and experienced Energy Research Analyst to support our energy industry research efforts within our Global Energy organization. The successful candidate will support a cross-functional effort, providing real-time, actionable insights on broader industry-related energy initiatives. **Required Skills:** Energy Research Analyst Responsibilities: 1. Track clean energy deals and investments, energy efficiency initiatives, and the use of new energy technologies to support data center strategies. 2. Monitor potential power sources for new data center campuses, both grid-connected and behind-the-meter. 3. Prepare industry research reports and create and maintain real-time dashboards and databases tracking new clean energy and energy efficiency projects. 4. Produce regular reports summarizing market strategies and investments and identifying potential opportunity areas. 5. Develop executive briefings on emerging trends in data center energy infrastructure and clean energy deployments. 6. Build and maintain relationships with internal partners including across Energy, Sustainability, Infrastructure Data Center Strategy, and policy organizations. **Minimum Qualifications:** Minimum Qualifications: 7. Bachelor's degree in a relevant field (e.g., economics, business, engineering, etc.) 8. 5+ years of experience in research, analysis, or related field 9. Demonstrated analytical and problem-solving skills 10. Proven communication, organizational and program management skills, with experience managing multiple projects and coordinating across internal and external stakeholders 11. Experience managing time-sensitive projects to completion while balancing evolving priorities 12. Experience building and maintaining cross-functional relationships enabling clear information flow across wide-ranging teams 13. Experience working as part of a team as well as under your own initiative, seeking feedback and input where appropriate 14. Experience and knowledge of energy market fundamentals and dynamics 15. Intermediate MS Office (Excel and PowerPoint) and G-Suite (Google Docs, Google Slides, Google Sheets) **Preferred Qualifications:** Preferred Qualifications: 16. Experience with data visualization tools (e.g., Tableau, Power BI) **Public Compensation:** $126,000/year to $179,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $126k-179k yearly 4d ago
  • Data Analyst

    Research Foundation for Mental Hygiene, Inc. 4.2company rating

    Analyst Job In Albany, NY

    ANNOUNCEMENT Data Analyst (2 positions) Salary Grade 22: $75,999 - $86,588 The Research Foundation for Mental Hygiene, Inc. is seeking two qualified candidates to fill two (2) positions of Data Analyst at the New York State Office of Addiction Services and Supports (OASAS), Division of Grants Management and Special Projects (GMSP). The position is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) State Opioid Response 2024 (SOR IV) grant. The successful candidate will evaluate various initiatives designed to combat the opioid crisis, including an OASAS Regional Network Approach that funds providers' delivery of an array of evidence-based prevention, treatment, harm reduction, and recovery services. The successful candidate will have demonstrated experience in evaluation, data science and mapping, and a proficiency in SAS, Tableau, Microsoft Excel, Word, and PowerPoint. Responsibilities include but are not limited to: * Collect, clean, analyze, and interpret data using both qualitative and quantitative methods * Assess the statistical methods and procedures used to determine best practices to ensure validity, applicability, efficiency, and accuracy * Perform descriptive and multivariate statistical analyses of data * Analyze and interpret statistical data * Prepare tables, graphs, fact sheets, and written reports summarizing research results * Write clear and concise reports that communicate findings and make recommendations * Present evaluation results to diverse audiences in a variety of formats * Manage all aspects of assigned evaluations, with continuous process improvement * Collaborate with team to include project director, project coordinators, subject matter experts, providing technical assistance and guidance as needed * Conceptualize and execute a complete quantitative analysis * Clean and prep large sets of data for analysis (e.g., variable construction, merging data files, data cleaning, manipulating and combining datafiles containing different levels of data) * Oversee provider use of Government Performance and Results (GPRA) Client Outcome Measures for Discretiory Programs tool that collects data on program participants and the services provided during the program * Other duties as assigned Minimum Qualifications: * A Bachelor's degree from an accredited college or university with specialization in health economics, psychology, public health, data science, statistics or related field and at least three years of full-time experience in a research capacity in the appropriate field of specialization * A Master's degree from an accredited college or university with specialization in health economics, psychology, public health, data science, statistics or related and two years of full-time experience in a research capacity in the appropriate field of specialization * A Doctoral degree from an accredited college or university with specialization in health economics, psychology, public health, data science, statistics or related field and one year of full-time experience in a research capacity in the appropriate field of specialization Location: 1450 Western Avenue, Albany, NY 12203 To Apply: Submit a resume and cover letter our website at: *********************************** . Please note only applications submitted through our website will be considered The Mission of the Research Foundation for Mental Hygiene, Inc. (RFMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. RFMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, RFMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring that RFMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. RFMH is an equal opportunity/affirmative action employer The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Employer/Minority/Women/Disabled/Veteran Employer. VEVRAA 41 CFR 60-300.5(a) compliant
    $76k-86.6k yearly 10d ago
  • NAM Service Analyst

    GE Vernova

    Analyst Job In Schenectady, NY

    GE Vernova is seeking a highly skilled and experienced Lead Financial Analyst to join our dynamic Onshore Wind North America Wind Services team. This role is crucial in driving financial performance, providing strategic insights, and supporting decision-making processes to drive the right prioritization and accountability for the total business and customer outcomes. This role will provide financial leadership and analysis in support of the Wind North Americas Services Finance team. This role will directly support the Field Services Agreement commercial and operating organization in the execution of our contracts, while also working cross-functionally with controllership, transactional services, and global supply chain organization. **Job Description** **Roles and Responsibilities** Areas of responsibilities and relevant financials are listed below: + Financial leadership and controllership for NAM region Contractual Services + Provide support to respective Commercial and Operations leaders relating to financial procedures and proper accounting + Ensure compliance with all controllership processes, including revenue recognition, account reconciliations, and cost estimating + Review and understand contractual terms related to price, billing, fixed, and variable revenue + Manage contractual stream pacing and analytics, including YOY and QOQ analysis + Develop and execute appropriate reporting and analysis to drive operational decisions + Complete quarterly closing processes including ERP transactions, journal entries, ledger analysis, and reporting + Analytical assignments responding to various requests by region and headquarters leadership + Develop and maintain financial models to evaluate business scenarios and support long-term planning + Partner with FP&A, Controllership for communication of risks, opportunities and actionable insights for decision making + Collaborate with cross-functional teams to ensure alignment of financial goals with operational strategies + Monitor and report on key financial metrics to drive performance improvement and operational efficiency + Conduct detailed financial analysis to identify trends, risks, and opportunities for cost improvement and revenue enhancement + Identify areas of continuous improvement and opportunities for standardization. Support Lean improvement for finance transformation, including lean monthly close and simplification initiatives **Required Qualifications** + Bachelor's degree in accounting or finance + Minimum of 3 years of experience in a comparable financial position **Desired Characteristics** + Knowledge of financial reporting systems + CPA or GEV Financial Management Program graduate + Strong analytical and communication skills + Ability to anticipate, identify, resolve, and communicate financial issues + Strong interpersonal skills, results oriented attitude + Team player: Ability to proactively work in a cross functional environment + Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. _The salary range for this position is 95,300.00 -158,700.00 USD Annual USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus. Available benefits include Health, Medical, 401K, Paid Leave._ **Additional Information** GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $75k-108k yearly est. 56d ago
  • Military Data Analyst

    KMP Plumbing

    Analyst Job In Albany, NY

    As a Military Data Analyst at KMP Corp, you will be responsible for analyzing and interpreting data related to military operations, systems, and strategies to support decision-making processes. Your primary tasks will involve collecting, processing, and analyzing various types of data, such as logistics, intelligence, and operational performance, to provide insights that help improve efficiency and effectiveness within military-related projects. You will work closely with military personnel and other departments to ensure data accuracy and integrity. In this role, you will use advanced data analysis techniques and specialized software tools to identify trends, patterns, and potential areas of improvement. You will prepare detailed reports, visualizations, and presentations to communicate your findings to military leaders and other stakeholders. Your analysis will directly influence tactical decisions, resource allocation, and overall operational success, making your role crucial in supporting military objectives and strategies. As a Military Data Analyst, you will also be tasked with ensuring data security and compliance with all relevant regulations and standards. You will collaborate with other teams to develop databases, manage large datasets, and streamline data collection processes. Additionally, you will be involved in forecasting, predictive modeling, and risk assessment, ensuring that data-driven recommendations contribute to the success of military missions. To succeed in this role, you will need a strong analytical mindset, attention to detail, and the ability to work with complex datasets under time-sensitive conditions. Proficiency in data analysis software, such as Excel, SQL, and data visualization tools like Tableau, is essential. A background in military operations or a related field is preferred, along with the ability to maintain confidentiality and handle sensitive information. Strong communication skills and the ability to translate complex data into actionable insights are key for success at KMP Corp.
    $63k-90k yearly est. 9d ago
  • Data Analyst and Visualization Specialist

    Workoo Technologies

    Analyst Job In Albany, NY

    The Data Analyst and Visualization Specialist is responsible for conceptualizing the cutting-edge analytical approaches, executing the high-volume complex advanced analytics services on an ongoing basis and developing the reusable solutions. The Data Analyst and Visualization Specialist needs to identify all the possible data points to analyze and drive insights. Be a subject matter expert for assigned business unit and provide advice to business partners on the effective use of data and insights to make better business decisions. This position is a permanent remote home-based worker. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is eligible for a monthly connectivity reimbursement to offset the costs of internet and phone expenses. Key Responsibilities: Responsible for identifying, analyzing, and interpreting trends or patterns in complex data sets Ensures a proper understanding of the customer problem and the questions that need to be answered using data in order for a customer project to succeed Collaborate with business users and analyze the data and report on provider network severity, call acceptance, call center performance, partner reporting, marketing channel effectiveness, sales analysis, customer experience, and processing the claims Translate business requirements and unstructured business issues into data analytic problems Collaborate with business users to develop, build, and implement the well governed and structured reporting capabilities for Allstate partners, agents, and consumers Manage data as a strategic asset by ensuring team provides trusted, secure, quality data Troubleshoot data quality issues Create and maintain excellent data documentation that allows the data to be understood (Metadata) and leveraged for additional use Create best practices for testing/profiling of data to ensure proper operation and accuracy Effectively communicate technical analyses and results to analytics leaders Supervisory Responsibilities: This job does not have supervisory duties. Functional Skills: Detailed knowledge of Roadside Network Operations in Insurance industry and a strong understanding of business processes, including business operations, business delivery models and business revenue models Strong communication skills Advanced data management, quality assurance and data flow skills Experience using SAS, R, SPSS or other programming language. Good Knowledge of database client software (i.e. TOAD, SQL+, SQL Developer) Experience in data extraction, data manipulation, analysis and reporting required Working knowledge of relational databases required Experience with BI tool such as Business Objects and Tableau Microsoft Office experience required Education and Experience: Bachelor's Degree or equivalent experience Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
    $63k-90k yearly est. 60d+ ago
  • Role: Data Solution Delivery BA/ BSA/ Data Analysts

    Agalsolutions, LLC

    Analyst Job In Albany, NY

    Agal Solutions is one of the fast growing IT staffing company, providing experienced functional and technical consultants in all spheres of Information technology to clients across USA, Canada & India. Agal Solutions has built a solid reputation for value and quality while meeting the needs of business professionals. Working together, our team upholds the company's core values of Human Value, Dignity, Commitment, and Excellence, ensuring that both our clients and candidates are satisfied while getting the great service they deserve. Our clients benefit from our wide talent database and our ability to provide outstanding service with the highest value and best quality… Job Description Role: Data Solution Delivery BA/ BSA/ Data Analysts Location: Albany, NY & NYC, NY Type: C2C or C2H Interview Process: Telephonic, Skype &/or F2F # of open positions: Albany, NY - 1, NYC, NY- 2 Visa - H1B,GC ,USC GC-EAD Responsibilities: · In Addition to the typical business analyst activities, candidate will be providing requirements to other Business Analysts for Data Solution Delivery Team. So, this role is one layer above the role of Business Analyst. · Candidate should have flair for dealing with Data (Data Analysis, Data Testing and Data flow etc.) · Fair amount of SQL skills will be required · Candidate should have excellent communication skills · Business knowledge of Standard and Poors and their applications will be an added advantage Required Skills: · Mapping and documenting Data Points between legacy and new systems · Translating high level requirements into highly specified project briefs · Identifying options for potential solutions and assessing them for both technical and business suitability · Conducting requirements analysis and preparing user stories for enhancements · Understanding and applying software development lifecycle · Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction · Planning and working flexibly to deadlines · Supporting users on change control and system updates · Able to grasp concepts and think creatively · Good interpersonal and communication skills · Team leadership capabilities · Able to make informed decisions on a wide range of complex business and technical issues · Able to work independently. Qualifications Candidate should have flair for dealing with Data (Data Analysis, Data Testing and Data flow etc.) · Fair amount of SQL skills will be required · Candidate should have excellent communication skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $63k-90k yearly est. 29d ago
  • Data Management and Conversion

    ASM Research, An Accenture Federal Services Company

    Analyst Job In Albany, NY

    Delivers insights on potential areas of optimization, improvement, and growth. Partners with cross-functional teams to create coordinate data architecture strategies. Responsible for knowledge sharing of Data Analytics best practices to the broader company. Collaborates with business units and management to identify Key Performance Indicators (KPIs) for data capture and reporting across the business. + Work with the SI and technical and functional leads to provide advice and support to the JPMO on the development of data management plans for data migration. + Assist the JPMO with the establishment of a Data Management IPT and facilitate subsequent Data Management IPT activities. + Work with the SI and provide advice and support to the JPMO on the development of the high-level strategy for Data Management and Conversion that provides a roadmap for performing the migration of data from legacy systems to the new modernized system. + Assist in the establishment of Data Security and Management Policy, Processes, and Procedures. + Ensure compliance with all Data Security mandates (DHS and JPMO). + Attend data conversion meetings, review products, ensure all data anomalies are addressed before migration to the new system and that reconciliation between systems, ledgers, etc. are completed. + Attend all data management and conversion meetings. Provide meeting minutes, notes, briefs, etc. as required for stakeholders and management meetings. + Support the JPMO Data Management lead in the oversight and review of all data management plans and artifacts. + Review plans developed by the SI and support the implementation of data management, data cleansing, data dictionaries, data migration, data conversion, data archiving, backup and recovery plans, and products. + Review Component legacy system data and ensure an accurate understanding of the data elements, structures, and quality is recorded. + Setup staging environments for data cleansing and conversion activities. + Assist Components in preparing for migration of legacy data into a new integrated financial, procurement, and asset management system such as executing mock data conversions and cutover activities. + Support Departmental and Component level Business Intelligence (BI) and Data Warehouse (DW) efforts in conjunction with third-party BI/DW offerings. + Work with the Requirements IPT lead to identify Component reporting requirements. + Work with the JPMO and the SI to facilitate the design and development of report and query designs. + Work with the SI and Functional Testing lead and provide advice to the JPMO on the development of test scripts for reports and ensure the data is reported as expected. + Work with the third-party provider to resolve and report defects and to test the report until all issues are resolved. + Perform data mining and analysis. + Attend, facilitate, and take minutes for meetings, as needed/requested. + Act as project manager as needed for working groups. **Minimum Qualifications** + Bachelor's Degree in Engineering, or a related scientific or technical discipline, or equivalent relevant experience + 5-10 years of overall work experience, 2+ years experience in the areas of data analytics, developing dashboards and data models **Other Job Specific Skills** + Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. + Operates with appreciable latitude in developing methodology and presenting solutions to problems. + Contributes to deliverables and performance metrics where applicable. + Design strategies for enterprise database systems and set standards for operations, programming, and security. + Design and construct large relational databases. + Integrate new systems with existing warehouse structure and refine system performance and functionality. + Intermediate proficiency level with Atlassian/Confluence/Jira + Advanced proficiency level with Microsoft application skillset **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $69,700 - $83,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $69.7k-83k yearly 56d ago
  • Product Growth Data Analyst

    Trip.com 3.3company rating

    Analyst Job In Amsterdam, NY

    About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. We are seeking a Product Growth Data Analyst to join our Product Growth Team, a group focused on building and scaling user-centric products. In this role, you will integrate data and analytics into product development and decision-making, enabling the team to uncover insights and drive growth. The ideal candidate has strong analytical skills and a passion for using data to problem solve and create impact. In this Role, you'll get to: * Analyse EU user behaviour, funnel conversion rates, and site/app performance to identify growth opportunities and improve product usability, engagement, and value. * Manage multiple data projects in a fast-paced, results-driven environment. * Partner with cross-functional teams to drive data-informed decisions and product improvements. * Apply statistical techniques to validate results and present findings to stakeholders with clear, actionable insights. * Collaborate with HQ BI teams to ensure accurate behavioural data collection and reporting. * Conduct in-depth research using large datasets in BigQuery to test business hypotheses and provide actionable recommendations. * Define and track key metrics (KPIs) aligned with product goals, analysing factors that impact performance. What you'll Need to Succeed: * 5+ years of hands-on technical experience in product analytics or growth-focused roles, with strong SQL skills as a must and proficiency in tools like Tableau, Excel, and BigQuery. * Experience in the travel industry and a portfolio of past work are a plus. * Self-starter with a proactive, curious mindset, comfortable working in ambiguity and fast-paced environments with minimal oversight. * Excellent communication and storytelling skills, able to present findings clearly to stakeholders of all technical levels. * Product-oriented mindset, focused on improving user experience, engagement, and value through data-driven strategies. * Proven ability to analyse user behaviour, funnel metrics, and product performance to deliver actionable insights that drive growth. * Bachelor's degree or higher in a quantitative field (e.g., Statistics, Economics, Mathematics, Engineering). Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What's more? * Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions * Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact * We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. * We encourage flexible work arrangement * Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Click the link to learn more about What makes Trip.com Group a leading global travel service provider? Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job opportunities at ************************ Have a good trip, and see you soon!
    $65k-98k yearly est. 56d ago
  • Helpdesk Associate Analyst

    Collabera 4.5company rating

    Analyst Job In Albany, NY

    We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years. THE OPPORTUNITY: Position: Helpdesk Associate Analyst Duration: 9+ months (Possible Extensions) Location: Albany, NY - 12211 Job Description: An entry level position requiring an IT Associates, Bachelor's degree or IT Certification or equivalent experience. 1 to 3 years' experience in a Helpdesk or Customer Service environment. Responsible for providing technical phone based support, laptop, desktop, printer and network connectivity issues as well as applications throughout the Corporate and Retail Bank Enterprise. A Day In the Life Of First Level Representative: • Responsible for providing technical support, laptop, desktop, printer and network connectivity issues as well as application support throughout the Corporate and Retail Bank Enterprise. • Position's focus is on technical phone support to our internal Employees. • Phone Based Support • Answer incoming client calls on a wired headset at your desk, average 25-40 calls per day • Perform initial problem determination by asking client trouble shooting questions • Utilize Service Manager to find appropriate Knowledge article to use • Document clients call and steps taken in Service Manager • Stay informed, read News Articles and Group Chat feeds • Manage Callers time effectively, use escalation guidelines • Resolve Call using all available resources to you striving for First Call Resolution or sending a ticket when deemed necessary • Manage After call work and Auxiliary time daily 50 minutes or less • Receive 2 - 15 minute breaks scheduled by you when there is phone availability • Receive a half hour lunch for an 8.5 hour workday scheduled by management Goals: • First Call Resolution minimum goal 88% • After Call Work & Auxiliary combined goal of 10% or less • Quality Score 98% or higher • Survey Score 4.85% or higher out of 5.0 Qualifications Mandatory Skills: • IT Associates, Bachelor's degree or IT Certification or equivalent experience • 1 to 3 years' experience in a Helpdesk or Customer Service environment
    $70k-92k yearly est. 60d+ ago
  • Junior Project Manager and Business Analyst Intern

    Nystec 4.5company rating

    Analyst Job In Albany, NY

    About Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We are independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when our employees flourish personally and professionally. About the Internship Experience: As a NYSTEC intern, you will work with internal and external clients under the direction of an assigned mentor. You will learn consulting competencies, such as industry understanding, client/business perspective, leadership, resource management, opportunity development, consulting business knowledge, partnering and networking, personal interaction, managing quality, business ethics, and continued learning and development. As an intern the Policy and Program Strategic Solutions practice, your day-to-day role will be helping to advanced NYSTEC service offerings. Key Responsibilities May Include: * Perform consulting service tasks in collaboration with a mentor. * Learn the business development and sales process by assisting with project proposals, presentations, and new client activities. * Develop and foster strong relationships with internal and external clients. * Proactively share information that will make colleagues and clients more successful. * Learn and use NYSTEC's appropriate tools and processes. * Participate in internal and client-facing meetings. * Analyze materials to create written deliverables. * Prepare reports and presentations. * Track the document flow, review, and approval process between the New York State Department of Health (NYSDOH) and vendors. About You: Required Qualifications * Works under general supervision, receives minimal instruction for new assignments, and exercises a high degree of initiative and discretion in the completion of assigned tasks. * Able to problem solve complex assignments requiring research and analysis. * Must demonstrate expertise in an area of specialization and apply and interpret fundamental principles, theories, and concepts within that specialization. * Must possess excellent written and verbal communications, strong interpersonal skills, and the ability to manage and develop key relationships with colleagues and clients through collaborative thinking and a strong customer focus. * Must be well organized, able to work well under pressure, and a good team player. * Must have a commitment to the NYSTEC Experience. Education and Experience This program seeks undergraduate and graduate students with exceptional technical and research skills, combined with strong leadership potential. We look for diverse educational and professional experience. * Must be enrolled in an accredited degree program with a concentration in business, project management, technology, or a related field. The NYSTEC Internship Program for summer 2024 will run from May 12 - August 1. The typical schedule will be during normal business hours of 8:00 a.m. - 5:00 p.m. Specific hours can be negotiated based on the intern's availability. Pay rates for interns are: * $22 per hour for undergraduate students. * $24 per hour for graduate students. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ********************** if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ***************
    $22-24 hourly 18d ago
  • Project Change Mgmt - Rensselaer, NY - 24 Months - # K18061/150760

    Maganti It Resources 3.9company rating

    Analyst Job In Rensselaer, NY

    Candidate willing to work on our W2 payroll will be considered most. Candidates eligible to work at USA with valid visa should apply. Third Party Vendors Please do not submit your candidates. Job Description Title: Project Change Mgmt - Rensselaer, NY - 24 Months - # K1806 1 /150760 Location: Rensselaer, NY Duration: 24 Months The transition to the SFS will require conversion of many distinct application and interfaces currently maintained within CAPS+.NET. Duties include but are not limited to: Facilitate in the transition of required applications and interfaces from the current CAPS+ environment to the new SFS Oracle PeopleSoft Enterprise environment. Analyze the business process of the new SFS and recommend and facilitate the necessary workarounds and operational procedures that will be required as a result of the conversion. Develop necessary project plans and schedules using MS Project Maintain project schedule to track progress and manage resources Work with stakeholders in arriving at a functional SFS role mapping solution for OCFS Document any system related issues and/or problems. Document procedures and suggest new methods as needed Assist in system support documentation and user manuals Participate in the ongoing Business Process Improvements in conjunction with the continued SFS implementation. Make presentations to management and assist in training sessions and demonstrations for various stakeholders across the agency. Provide support and documentation on all remaining CAPS+.NET and CAPS+.NET feeder systems. Qualifications Candidates should have at least 60 Months experience, and the following should apply: Experience with MS Project for writing and maintaining project schedules and project documentation. Experience in Change Management planning and implementation change, including experience in completing self-assessments and developing implementation action plans. Experience in developing problem solutions that would work across multiple software applications maintained by different entities. Writing specifications, process flows, business process re-engineering analysis and design. Experience conducting Technical Unit product testing, leading User Acceptance Testing and validating system responses against the business requirements including coordinating and scheduling of this effort Bachelor's Degree. Proof of education must be submitted with all responses Project Management Professional Certification. Proof of certification must be submitted with all responses Additional Information Please respond with updated resume and covering letter with few sentences how you meet each Requested Qualification referring your earlier projects 3 references are must with the resume. Please note that our client does allow Skype/remote interviews. However they reserve the right to require an in-person interview. Contact [email protected] or Ph # 203-567-0129 for further information.
    $68k-95k yearly est. 29d ago
  • Junior Data Analyst

    Jobsultant Solutions

    Analyst Job In Albany, NY

    Optimere performs mail sorting; performing some of the work that would typically be performed by the USPS . For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings. Essential Duties and Responsibilities: May be trained to prepare reports which convert Winsort and Msort programs to combine the information for accurate reporting, Oversees quality function in command center. Assures TQM processes and procedures are followed at all times. Performs follow-up to assure processing proceeds a pace required to meet postal deadlines. Maintains radio traffic between leads, managers and technicians. Pull in non-qualifier trays at close of job, tracks hourly totals of machines and updates planning sheets as needed. Updates LMS as required. Demonstrates safety and security precautions and follows company policies. Other duties as assigned to assist supervisors and other members of management from the command center. Knowledge, Skills & Abilities: Ability to read, understand and follow verbal and/or written instructions. Ability to work in a fast-paced environment. Ability to pay attention to detail. Experience/Education/Training Requirements: Minimum of one year progressively responsible experience in a production or mailing industry environment. Experience in any one of the following areas where familiarity of USPS requirements and/or regulations are applied: Presort, mailroom, associated industries). Strong knowledge of MS Excel and/or MS Access. Basic knowledge of MS Word, internet and e-mail. We will: Provide the opportunity to grow and develop your career through training and access to various development programs Offer an inclusive environment that encourages diverse perspectives and ideas Offer a casual and safe work environment Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits: pbprojectliving.com: Paid time off Multiple Insurance options: Medical/Dental/Vision/Pet Multiple savings plan options: 401K Plan with company match; Health Savings Account; Dependent Care Access to PB Life Perks Discount Program Eligible for PB Employee Referral Program $$ Training and opportunities for advancement Tuition Reimbursement Weekly Paychecks We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Equal Opportunities Optimere is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Optimere does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable PLEASE NOTE: Optimere is unable to sponsor visas at this time. You must be a US Citizen or Permanent Resident authorized to work in the US.
    $60k-84k yearly est. 60d+ ago
  • Product Success Analyst

    Mvp Health Plan Inc. 4.5company rating

    Analyst Job In Schenectady, NY

    At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Product Success Analyst to join #TeamMVP. This is the opportunity for you if you have a passion for technical proficiency, critical thinking, and attention to detail. What's in it for you: * Growth opportunities to uplevel your career * A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team * Competitive compensation and comprehensive benefits focused on well-being * An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York Qualifications you'll bring: * Bachelor of Science in Computer Science, Healthcare Administration, Business Management, or a related field. Three years relevant experience in a healthcare organization is also acceptable. * 3 years relevant analyst experience required. * The availability to work full-time virtual with the ability to come into our office * Capability to manage multiple assignments with a high level of autonomy and independence * Data analysis experience, particularly with FACETS preferred * Understanding of healthcare systems, including eligibility files, system error files, and system intake files preferred * Highly organized and adept at quickly diagnosing issues and potential failure points * Curiosity to foster innovation and pave the way for growth * Humility to play as a team * Commitment to being the difference for our customers in every interaction Your key responsibilities: * Convert strategic product decisions and planning into operational and digital requirements and executable work packages. * Lead requirements sessions with key business subject matter experts (SMEs). * Document process changes, gaps, and technical support required to implement our product strategy across MVP departments and teams. * Collaborate with the Value Stream Specialist and Director of Product Operations to thoroughly plan product implementation across the organization. * Utilize relational databases to assess customer or group impact for incidents. * Prepare detailed analyses and reports for internal stakeholders, focusing on product implementation. * Ensure transparent communication across departments by comprehending and addressing business requirements. * Represent the department on committees and project teams. * Lead and manage table creation and updates related to product information. * Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual/remote, may need to come into the office on occasion. Schenectady, NY or Rochester, NY residents preferred Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at ********************. Other details * Job Family Claims/Operations * Pay Type Salary * Min Hiring Rate $56,200.00 * Max Hiring Rate $89,000.00 Apply Now * Headquarters Office, 625 State Street, Schenectady, New York, United States of America * Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America
    $56.2k-89k yearly 31d ago
  • Research Analyst

    University at Albany 4.3company rating

    Analyst Job In Albany, NY

    Reporting to the Associate Director of Institutional Research in the office of Institutional Research, Planning, and Effectiveness (IRPE), this person will perform a variety of research and analytical tasks in support of enrollment planning, student recruitment and retention, and academic program quality. The analyst will have a particular focus on graduate admissions and enrollment and is expected to work closely with Graduate School leadership and academic units to understand their analytical needs, evaluate key performance metrics, and analyze graduate student enrollment trends. Primary Responsibilities: * Provide analysis and interpretation of data from a variety of sources, including Slate, Oracle BI/Analytics, PeopleSoft, and Lightcast. * Create statistical analyses that help project enrollment and application activity to inform annual planning and goal setting, and guide admissions recruitment efforts. * Create weekly and monthly reports using BI and Slate reporting tools. * Create data visualizations to illustrate patterns and trends in data. * Write queries for data extraction and analysis. * Prepare related reports and summaries as needed. * Use extant admissions and enrollment data, as well as external market data to provide information and guidance to leadership in projecting program demand. * Use data to develop enrollment targets in conjunction with academic departments. * Integrate graduating graduate admissions data into the University's Business Intelligence platform and promote its use campus-wide. * Provide data for grant writing. * Assist with other data and information management projects as needed. * Other reasonable duties as assigned Functional and Supervisory Relationships: * Reports to Associate Director of Institutional Research * May supervise employees as assigned Job Requirements: * Excellent oral and written communication skills to interface with individuals from diverse backgrounds * High level of attention to detail and time management skills Requirements: Minimum Qualifications: * Master's degree in statistics, analytics, data science, economics or related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization. * Three or more years of experience in statistical analysis. * Directly related and progressively responsible work experience accessing, managing and analyzing data using different database file formats * Experience with statistical software and databases (e.g. SPSS, R, SAS) * Ability to summarize data and research into coherent reports for utilization in decision making * Ability to work effectively as a member of a team * Applicants must address in their application their ability to work with a culturally diverse population. * Ability to manage multiple and changing priorities, while working independently * Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community * Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: * Five or more years of experience as a data analyst in higher education. * Knowledge and experience with Technolutions Slate or other CRM platform * A solid understanding of statistics and experience and knowledge of SQL or related database program * Knowledge of business intelligence solutions * Experience with data visualization tools such as Tableau or Power BI. Additional Information: Professional Rank and Salary Grade: SL-3, $65,000-$72,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link ********************************** Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER Please apply online via ************************************************************* Application Instructions: Applicants MUST submit the following documents: * Resume * Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications * List of 3 professional references with e-mail addresses and telephone numbers Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.). See the FAQ for using our online system. Please contact us if you need assistance applying through this website. Returning Applicants - Login to your UAlbany Careers Account to check your completed application. A review of applications will start on February 10, 2025 and the search will remain open until the position is filled.
    $65k-72k yearly 30d ago
  • EPIC Analyst II

    Albany Med 4.4company rating

    Analyst Job In Albany, NY

    Department/Unit: AMHS - Albany Med Clinical EHR Work Shift: Day (United States of America) Salary Range: $71,612.39 - $110,999.20The Epic Analyst is responsible for building, maintaining and modifying Epic and other third party systems, including documenting and understanding system workflows. They identify areas of improvement and collaboratively work with internal customers to identify solutions, specifically within Epic applications, as well as other third-party systems. They write requirements that support the solution and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends solutions, defines system and functional requirements, performs both programming and analysis tasks on internal business systems, and develops and modifies internal applications, operating systems, or database systems. In addition, the Epic Analyst provides support by correcting issues that arise from customer usage, identifying necessary configuration changes, supporting related systems, creating detailed test cases, contributing to testing and results analysis, and documenting all programming and systems changes. The Epic Analyst plays a crucial role in integrating systems from multiple vendors, including specific Epic applications, to create cohesive value chain solutions for customers. They enhance product life-cycle management by understanding and optimizing system workflows. As part of their role, the Epic Analyst is expected to obtain and maintain Epic certification in one or more applications, demonstrating their proficiency and expertise in those specific areas. Essential Duties and Responsibilities The Epic Analyst - Level II is expected to support application implementation and support functions, as well as basic process analysis. Conduct analysis of system workflows and processes Support the build and configuration of Epic applications and third party systems Collaborate with cross-functional teams to contribute to project life-cycle management Provide end-user support, troubleshoot issues, and identify configuration changes Develop and execute detailed test cases to ensure system functionality Contribute to the documentation of system changes and enhancements This position does not have any supervisory responsibilities Primary contact will be internal to Information Technology Contact with other Albany Med Health System departments will be limited and in support of job specific activities and participates on project teams Contact with vendors will be limited to support calls as needed Contact with others outside of Albany Med Health System will be limited to job specific forums/organizations for technical collaboration Provide on-call, extended weekday and weekend support for on-site and off-site locations, as warranted by critical business requirements Maintain confidentiality by using and communicating information only as needed to perform one's duties Perform at or above the Information Technology performance standards Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.) Complete other duties or assignments as designated by management Qualifications Associate's Degree - required Bachelor's Degree - preferred 4-6 years of relevant experience - required Understanding of systems development life-cycle management. Ability to communicate effectively with customers to resolve issues. Basic understanding of object oriented programming principles, SQL, standardized markup languages and a strong customer focus. Ability to troubleshoot application issues. Ability to communicate effectively with internal customers and vendors. Ability to manage operational effectiveness and implement systems and updates collaboratively with customers and vendor. Ability to effectively recommend, document, communicate, implement, and sustain improvements in processes, procedures and operations. Familiarity with windows based applications and technology. Familiarity with HIPAA regulations, medical terminology, healthcare, or financial and billing processes is a plus. EPIC - EPIC Certification Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Occasionally Hazards - Rarely Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $71.6k-111k yearly 8d ago
  • Configuration Analyst III - Provider Data

    Capital District Physicians Health Plan Inc. 4.4company rating

    Analyst Job In Albany, NY

    Grounded by a compelling mission, core values, and compassion for people, CDPHP and its family of companies offer a strong foundation for a rewarding career. Established in 1984, CDPHP is a physician-founded, member-focused, and community-based not-for-profit health plan that offers high-quality affordable health insurance to members throughout New York. The company values people, quality, innovation, and community, and its corporate culture supports those values wholeheartedly. CDPHP is committed to fostering a culture of belonging and takes a wholistic approach to diversity, equity, and inclusion. At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities. CDPHP invests in employees who share these values and invites you to be a part of that experience. This configuration analyst is a technical position that will focus on provider data and processes. The analyst will work with management, project managers, and other partners to review requirements, identify appropriate solutions, coordinate assignments and timelines, and ensure Quality of work. The analyst identifies and implements process improvements and innovations to gain efficiencies and improve the quality of provider data that serves as the backbone of several critical business processes. Configuration Analyst III is responsible for oversight of the Configuration team's delivery of the analysis, maintenance, and configuration of CDPHP's core claims systems and applications application systems, as well as modifying existing systems to improve workflows or to serve new purposes. This position will be responsible for analysis, documentation, unit testing, and verification of all complex products, agreements and CDPHP strategic initiatives to ensure that configuration outcomes meet the needs of the corporation. They will have overall responsibility for complex and strategic functional design requirements, configuration, integration testing, design decisions, and issues resolution. This role will evaluate business procedures and problems, participate in business requirements gathering sessions, document functional specifications and solutions, build configuration, and prepare test plans/scripts for application and configuration testing for each line of business. Lines of business include; Commercial, ASO (Self-Funded, Administrative Services Only) and State and Government Programs. This role will oversee the implementation strategy for all new state and federal mandates to ensure the successful configuration of CDPHP's core claims systems and any integrated systems. The Configuration Analyst III will be responsible for the technical oversight of all departmental audit analysis as it relates to configuration of the Facets application including but not limited to; Federal, State, ASO, Internal and other audits as they relate to claims operations departmental processes. This role will be primarily responsible for the upkeep and maintenance of all configuration policies and procedures to ensure the accuracy of all configuration activities. The Configuration Analyst III will recommend system and configuration solutions and alternatives that meet business objectives, resolve system and configuration deficiencies and ensure efficient functionality. The Configuration Analyst III provides support and produces the deliverables associated with management, configuration and maintenance of the core system, and the integrated support systems. QUALIFICATIONS: Minimum six (6) years of configuration and business analysis experience that includes: evaluation of business procedures and problems, feasibility studies, system configuration, configuration design, preparing detailed specifications for the development of business configuration, and testing is required. Bachelor's Degree or 4 years of equivalent experience required. A minimum of six (6) years of experience in healthcare programs, processes, and experience working with internal departments and external vendors is required. Six (6) years of business application management experience performing application design and development tasks is required. Minimum of six (6) years of experience in configuration within the Facets Application is required. Experience acting as a knowledge expert in cross-functional configuration lead for projects or company initiatives. Experience in applying relational database concepts and techniques required. Demonstrated ability to analyze, identify, implement, and monitor outcomes is required. Must be able to adapt to changing work priorities and a fast-paced environment while maintaining a professional attitude. Must have an in depth understanding of the processes and rules, including benefits, pricing, enrollment, billing, provider structure, payment and/or claims processing for each line of business. Must have an expert level of knowledge in healthcare in relation to supported lines of business that include; Commercial, ASO (Self-Funded, Administrative Services Only) and State and Government Programs. Ability to successfully lead application management and development teams in defining system implementation, conversion, and configuration strategies is required. Must be able to critically evaluate complex workflows and develop and implement process improvements. Proven ability to develop and document clear workflows and processes. Proficiency in Microsoft Excel is required. Proficiency in Access and SQL is required. High level of understanding of the Facets data model is required. Excellent written and verbal communication skills as well as organizational skills are required. CDPHP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. In addition to cash compensation, CDPHP employees may be eligible for an incentive payment, a discretionary cash reward based on employee and company performance. Some roles may also be eligible for overtime pay. CDPHP compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes award-winning health care coverage, health care dollars, a generous paid time off allowance, employee assistance programs, flexible work environment, and much more. Learn about all CDPHP employee benefits at ********************************************* As an Equal Opportunity / Affirmative Action Employer, CDPHP will not discriminate in its employment practices on the basis of race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, protected veterans status, or any other characteristics protected under applicable law. To that end, all qualified applicants will receive consideration for employment without regard to any such protected status. CDPHP and its family of companies include subsidiaries Strategic Solutions Management Consultants (SSMC), Practice Support Services (PSS), and ConnectRx Services, LLC.
    $81k-116k yearly est. 47d ago

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How much does an Analyst earn in Brunswick, NY?

The average analyst in Brunswick, NY earns between $59,000 and $109,000 annually. This compares to the national average analyst range of $53,000 to $99,000.

Average Analyst Salary In Brunswick, NY

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  1. Maganti IT Resources
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