Product Analyst
Analyst Job 105 miles from Bangor
Description Responsibilities
Assist in the design and requirements for new products.
Provide analysis and consulting support for development and support employees.
Communicate information in the form of User Stories that support user needs, program functions, test cases and steps required to develop or modify systems.
May research and analyze projects for new features based on system requirements defined by business system's owners.
Design requirements and documentation with foresight for the future maintainability and growth of the software.
May act as a liaison to clearly communicate ideas between technical and non-technical stakeholders.
Validate all written documentation for assignments for accuracy and completion.
Test and validate program modules of increasing complexity to meet specifications and procedures standards.
Adhere to and assist in the development of standards and procedures.
Embrace learning and growth to gain expertise and grow in position.
Occasional travel required.
Qualifications
Bachelor's degree Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
Knowledge of
Experience using Agile SCRUM development processes is a plus
Strong analytical and problem-solving skills.
Ability to understand requirements and information, based on input from a variety of sources.
Knowledge and understanding of the full software development lifecycle and associated methodologies are helpful.
Keen attention to detail.
Strong planning and organizational skills involving the ability to manage multiple work tasks effectively.
Strong time management skills.
Strong interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally.
Ability to work independently as well as collaborate in a team as well as across functional groups.
Ability to learn and adapt quickly a fast-paced environment.
Operations Analyst, Global Partnerships & Content
Analyst Job 60 miles from Bangor
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Operations Analyst, Global Partnerships & Content Responsibilities:
1. Drive operation excellence for the Global Partnerships & Content team by deriving insights from large datasets to design, build, and launch robust data quality processes that enable Global Partnerships & Content facing team to make analytically-driven strategic decisions.
2. Extract insights from large, technical datasets and communicate recommendations to varied audiences including high-level management.
3. Utilize knowledge of SQL, Salesforce, and other tools to co-own and support and-to-end development of data quality workflows.
4. Develop a deep understanding of the business and connect the dots between teams to identify areas of improvement, efficiency, and collaboration
5. collaborate with Global Partnerships & Content leaders and other internal stakeholders on key business initiatives and special projects.
6. Manage database updates based on stakeholder requests.
7. Utilize experience in strategic planning and business operations to solve complex and diverse problems.
8. Investigate and define clear business problems and prioritize solutions using data-driven analytics, developing success metrics to measure project performance an alignment with team mission and goals.
9. Serve as thought leader for data-informed initiatives and guide Global Partnerships & Content team direction overall.
10. Telecommute from anywhere in the US permitted.
**Minimum Qualifications:**
Minimum Qualifications:
11. Requires a Master's degree (or foreign degree equivalent) in Business, Business Analytics, Computer Engineering, Economics, Information Technology and Management, or related field and 24 months of experience in the job offered or in a data analytics or computer-related occupation.
12. Requires 24 months of experience in the following:
13. 1. Demonstrating SQL knowledge and Excel skills
14. 2. Proven stakeholder management experience - including managing multiple cross-functional partners simultaneously
15. 3. Solving complex and diverse business problems
16. 4. Salesforce (especially with Dataloader) or other CRM tools
17. 5. Experience driving the full project lifecycle from conceptual strategy to final execution
18. 6. Establishing operational discipline and rhythm for businesses and teams
19. 7. Experience using Tableau
20. 8. Leading/influencing stakeholders experience at different levels of an organization, AND
21. 9. Leading organizations through large-scale change management processes.
**Public Compensation:**
$187,860/year to $192,170/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Bookkeeper And Data Analyst
Analyst Job 21 miles from Bangor
Job Title: Bookkeeper and Data Analyst
Position Type: Full-Time
Reports To:VP Operation
At Heartstone Farm, we're passionate about providing meat you can trust, sourced from family farms with the highest standards for quality and care. As we grow, we're seeking a detail-oriented and organized individual to join our team. This person will be responsible for managing our day-to-day bookkeeping, Data entry, maintaining inventory records, and providing insightful data analysis through spreadsheets.
Job Description:
As a Bookkeeper and Data Analyst at Heartstone Farm, you will play a key role in maintaining accurate financial records, keeping track of inventory pricing, and supporting business decisions with financial insights. You will manage bookkeeping using QuickBooks and assist with spreadsheet analysis to support various business functions.
Responsibilities:
Maintain accurate financial records using QuickBooks.
Manage accounts payable and receivable, including invoice generation and payment tracking.
Reconcile bank statements and financial accounts.
Prepare monthly P&L and balance sheet
Prepare and process payroll in a timely and accurate manner.
Maintain and update inventory records, ensuring stock levels are accurately reflected.
Assist with financial reporting, budget management, and forecasting.
Create and update spreadsheets for financial and operational analysis.
Support other teams by providing data-driven insights for decision-making.
Ensure compliance with relevant financial regulations and internal policies.
Assist with year-end financial audits and tax preparation.
Perform other administrative, accounting, and inventory-related duties as required.
Qualifications:
Proven experience as a bookkeeper or in a similar role.
Proficiency in QuickBooks (experience with QuickBooks Online is a plus).
Experience in inventory management and maintaining accurate stock records.
Strong skills in Microsoft Excel/Google Sheets for data analysis.
Detail-oriented with a high level of accuracy in financial data entry, reporting, and inventory management.
Ability to manage time effectively and meet deadlines.
Excellent communication skills and the ability to work collaboratively.
Knowledge of accounting principles and best practices.
Familiarity with payroll processes is a plus.
Opportunity to work in a growing company with a mission-driven focus.
Flexible work environment [if applicable].
Configuration and Logistics Data Analyst I, II, III, Engineering
Analyst Job 87 miles from Bangor
The Logistics Data & Systems Configuration Analyst is responsible for evaluating, developing, and maintaining accurate equipment/systems data utilized by numerous engineering, industrial, and Navy disciplines. This data and service is critical for the Navy to meet naval vessel maintenance, modernization, sustainment, and mission readiness requirements. Daily work is predominantly conducted in the Navy's Model Based Product Support (MBPS) cloud platform which is the new Program of Record (PoR). The basic core job functions include, but are not limited to:
* Interpret intent of incoming data change requests.
* Review drawings, technical manuals, change documentation, and/or other technical information to ensure configuration records are complete and accurate.
* Execute changes within MBPS IAW BIW & Navy procedures and/or policies.
* Develop planning data to support new equipment or system installation/removal.
* Maintain regular communication with assigned Navy 3MC and ensure their logistics concerns are promptly addressed.
* Analyze ship equipment/systems configuration and ensure correct hierarchy is assigned.
* Actively participate in regularly scheduled internal/external training exercises.
* BIW provides extensive in-house MBPS training and mentorship.
* All candidates are expected to successfully complete Model Based Product Support (MBPS) training in support of the Navy's digital transformation initiative.
Required/Preferred Education/Training
* High School Diploma or GED required
* Graduate BIW Apprentice preferred
* Current Secret Security Clearance with the US Government preferred.
* This position requires you to be able to obtain a government security clearance. You must be a US Citizen for consideration and you must be able to obtain an interim security clearance within the first 45 days of hire. For more information regarding the security clearance process, please visit Investigations & Clearance Process (dcsa.mil)
Required/Preferred Experience
Technician I - 0-1 years' experience required
Technician II - 1-4 years' experience required
Technician III - 5-9 years' experience required
* Strong analytical, organizational, communication and interpersonal skills required.
* Strong equipment/mechanical aptitude required.
* Working knowledge of shipboard equipment and systems preferred.
* Ability to work from a computer all day required.
* Skilled computer user highly preferred.
* Basic Microsoft Office Suite experience required.
* Advanced Microsoft Office Suite experience highly preferred.
* Ability to prioritize multiple projects and assignments required.
* Ability to analyze technical documentation for accuracy and completeness preferred.
* Working knowledge of Navy technical documentation and terms highly preferred.
* Ability to read, understand, and interpret ship equipment/system drawings preferred.
* Strong understanding of Change Management principles highly preferred.
* Shipbuilding/shipboard or related experience highly preferred.
* Current Secret Security Clearance with the US Government preferred.
* This position requires you to be able to obtain a government security clearance. You must be a US Citizen for consideration and you must be able to obtain an interim security clearance within the first 45 days of hire. For more information regarding the security clearance process, please visit Investigations & Clearance Process (dcsa.mil)
Data Management and Conversion
Analyst Job 60 miles from Bangor
Delivers insights on potential areas of optimization, improvement, and growth. Partners with cross-functional teams to create coordinate data architecture strategies. Responsible for knowledge sharing of Data Analytics best practices to the broader company. Collaborates with business units and management to identify Key Performance Indicators (KPIs) for data capture and reporting across the business.
+ Work with the SI and technical and functional leads to provide advice and support to the JPMO on the development of data management plans for data migration.
+ Assist the JPMO with the establishment of a Data Management IPT and facilitate subsequent Data Management IPT activities.
+ Work with the SI and provide advice and support to the JPMO on the development of the high-level strategy for Data Management and Conversion that provides a roadmap for performing the migration of data from legacy systems to the new modernized system.
+ Assist in the establishment of Data Security and Management Policy, Processes, and Procedures.
+ Ensure compliance with all Data Security mandates (DHS and JPMO).
+ Attend data conversion meetings, review products, ensure all data anomalies are addressed before migration to the new system and that reconciliation between systems, ledgers, etc. are completed.
+ Attend all data management and conversion meetings. Provide meeting minutes, notes, briefs, etc. as required for stakeholders and management meetings.
+ Support the JPMO Data Management lead in the oversight and review of all data management plans and artifacts.
+ Review plans developed by the SI and support the implementation of data management, data cleansing, data dictionaries, data migration, data conversion, data archiving, backup and recovery plans, and products.
+ Review Component legacy system data and ensure an accurate understanding of the data elements, structures, and quality is recorded.
+ Setup staging environments for data cleansing and conversion activities.
+ Assist Components in preparing for migration of legacy data into a new integrated financial, procurement, and asset management system such as executing mock data conversions and cutover activities.
+ Support Departmental and Component level Business Intelligence (BI) and Data Warehouse (DW) efforts in conjunction with third-party BI/DW offerings.
+ Work with the Requirements IPT lead to identify Component reporting requirements.
+ Work with the JPMO and the SI to facilitate the design and development of report and query designs.
+ Work with the SI and Functional Testing lead and provide advice to the JPMO on the development of test scripts for reports and ensure the data is reported as expected.
+ Work with the third-party provider to resolve and report defects and to test the report until all issues are resolved.
+ Perform data mining and analysis.
+ Attend, facilitate, and take minutes for meetings, as needed/requested.
+ Act as project manager as needed for working groups.
**Minimum Qualifications**
+ Bachelor's Degree in Engineering, or a related scientific or technical discipline, or equivalent relevant experience
+ 5-10 years of overall work experience, 2+ years experience in the areas of data analytics, developing dashboards and data models
**Other Job Specific Skills**
+ Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
+ Operates with appreciable latitude in developing methodology and presenting solutions to problems.
+ Contributes to deliverables and performance metrics where applicable.
+ Design strategies for enterprise database systems and set standards for operations, programming, and security.
+ Design and construct large relational databases.
+ Integrate new systems with existing warehouse structure and refine system performance and functionality.
+ Intermediate proficiency level with Atlassian/Confluence/Jira
+ Advanced proficiency level with Microsoft application skillset
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$69,700 - $83,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Sales Data Analyst
Analyst Job In Maine
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Clarus is an animal health tech company led by a group of passionate industry veterans with deep experience in the vet services & technology space. We are dedicated to revolutionizing the pet industry through innovative, connected solutions that ensure patients and practices thrive.
Job Summary:
Clarus is seeking a Sales Data Analyst who will play a key role in optimizing our sales and customer success operations by managing data, reporting, and CRM processes. This individual will support customer segmentation, sales team alignment, performance measurement, and reporting for both internal teams and external partners.
This is a data-driven role requiring someone with strong analytical skills, CRM experience (Microsoft Dynamics preferred), and the ability to contribute to process improvements. While this role is primarily back-end, presentation skills are important for supporting QBRs and partner alignment discussions.
Job Location: Remote - East Coast Preferred
Main Responsibilities:
Support customer segmentation and book-of-business management for sales and CS teams.
Partner with strategic partners and sales teams to align customer data, track sales/CS performance, and optimize partner engagement.
Manage and maintain CRM data integrity, assisting with development and optimization as needed.
Generate reports for QBRs, including sales funnels, Clarus portal KPIs, forecasting, and performance analytics.
Track and analyze rep activity, sales pipeline metrics, and partner team performance.
Provide insights on CRM utilization and automation opportunities for improved efficiency.
Collaborate with leadership to identify gaps in sales enablement and customer success processes.
Support strategic decision-making through data analysis and performance tracking.
Basic Qualifications:
Bachelor's Degree in appropriate field of study or equivalent work experience
3 + years' experience in sales/business PM roles, particularly in insurance, veterinary, or SaaS industries.
CRM experience (Microsoft Dynamics preferred) with ability to manage and analyze data.
Strong data analysis and reporting skills (Excel, Power BI, Tableau, or similar tools).
Ability to support internal/external QBRs with data-driven insights and reporting.
Experience working with third-party sales teams (MGAs, SYN) and optimizing partner performance.
Self-starter with the ability to identify gaps, suggest optimizations, and take initiative in process improvements.
Other:
Limited US travel is anticipated.
#li-Remote
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)
Product Scrum Analyst - MarTech Platforms
Analyst Job 60 miles from Bangor
**REMOTE or HYBRID** : This role is based remotely but if you live within a 50-mile radius of Cadillac Tower Warren, MI or Austin Technical Center in Austin, TX you are expected to report to that location three times a week, at minimum. This job may be eligible for relocation.
Are you passionate about bringing diverse teams together to ensure work is effectively planned and delivered? Are you able to see through myriad dependencies and roadblocks the path to a strategic roadmap that delivers the most critical features? Do you bring that extra something to complex projects that helps them get across the finish line?
General Motors Marketing Product team is seeking an individual who will leverage their experience and excitement for building program strategies, plans, and roadmaps as **Product Scrum Analyst - MarTech Platforms** .
To be a successful Scrum Analyst, you will be comfortable working across product and stakeholder teams to facilitate development and delivery of long-term strategic program roadmaps. Ideally, you'll be well versed in modern digital marketing technology and the challenges that face complex program activity across delivery teams, agencies, and stakeholders in service of building the platforms that allow GM's marketers do their jobs. You'll be an expert communicator you'll use the right tools, artifacts, and meetings to ensure everyone is informed.
**Roles and Responsibilities include but not limited to:**
+ Product scrum lead accountability for MarTech product platform delivery including data, audience, campaign, and analytics tools
+ Coordinates across multiple upstream dependencies to ensure that timelines reflect accurate delivery dates
+ Integrate with stakeholder teams to document priorities and ensure that timelines / milestones are documented and reflected in program planning
+ Supports tracking of deliverables and timeliness in workflow tools (e.g., JIRA). Follows product processes to ensure changes/issues are socialized prior to implementation
+ Updates required documentation (e.g., Confluence, stakeholder newsletters).
+ Collaborate with stakeholders to determine project roadmaps, priorities, and success criteria
+ Partner with product managers to gather and document business requirements and plan delivery, launch, and adoption of product features
+ Continually identify ways to streamline processes and the usability of our evolving technology, including advocating for feature enhancements on behalf of users in front of product engineering teams.
**Additional Job Description**
**Required Qualifications:**
+ 2+ years of experience in a combination of product scrum lead, program, project management or product marketing management roles
+ 2+ years of experience working with marketing technology agile scrum delivery, program management, or operations in a client or agency setting
+ Bachelor Degree required
+ Proven experience working directly with digital product leadership in an agile environment.
+ Expert communicator in written and verbal form; ability to work well with product managers, technologists and peers, and ability to lead and influence across all levels of the organization.
+ Strategic problem solver who simplifies problems to their core elements and finds creative solutions.
+ Get-it-done mindset with a strong bias towards action.
**Preferred Qualifications:**
+ Understanding of the Adobe MarTech and Analytics tools stack, including Adobe Experience Platform
+ E-commerce domain, knowledge, and experience
**Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.
+ The salary range for this role is ( $76,100- $121,600). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
+ Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
+ Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more
**GM** **DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.**
+ \#LI-MO1
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
**Benefits Overview**
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
- Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
- Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
- Company and matching contributions to 401K savings plan to help you save for retirement;
- Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
- Tuition assistance and student loan refinancing;
- Discount on GM vehicles for you, your family and friends.
**Diversity Information**
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
**Equal Employment Opportunity Statements**
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
**Explore our global location** **s**
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Operational Analyst
Analyst Job 60 miles from Bangor
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
This role reports to the Director, Strategic Operations. This is a highly visible role and an excellent opportunity for a finance / operations professional to join a dynamic, high-growth environment and accelerate their development.
**As an Operational Analyst, you will:**
+ Analyze operating variances and derive insights to drive action and communicate complex issues in a clear and concise way across customer operations and coding operations
+ Own operations models, including capacity planning, throughput analyses, staffing models and other P&L-oriented activities to drive thoughtful decision-making
+ Provide leadership, collaboration, and input into the development and usage of internal dashboards that help Datavant's leadership team monitor important KPIs, business drivers, and trends
+ Support all deliverables for the executive leadership team, including the preparation of the monthly / quarterly updates and customer-facing packages
+ Provide ad hoc analysis support to finance and operations teams, collaborating across the organization, including business analytics group
+ Partner with Production and Quality operations on continuous improvement projects to ultimately improve our customer satisfaction
+ Partner with peers in other departments to achieve company goals, develop a mutual understanding of roles, and foster a positive work environment
+ Oversee metrics for large projects embracing a data driven culture for success
+ Be a team player who is flexible and willing to help out where needed
**What you bring to the table:**
+ Bachelor's degree in Finance, Economics, or a healthcare-related field
+ 4+ years of experience in investment banking, management consulting, or a high-growth technology company, in a finance or operational analyst capacity
+ Passion, interest, and understanding of the healthcare technology industry
+ Must possess advanced Excel modeling and data analytical skills
+ Ability to parse complex operational and financial analyses to drive decision-making
+ Strong presentation skills with the ability to create and deliver engaging and impactful presentations tailored to diverse audiences, including senior leadership
+ Expertise in leadership reporting, preparing concise and actionable insights to support strategic decision-making
+ Excellent communication and organizational skills
**Bonus If:**
+ Familiarity with HIPAA patient privacy requirements
+ Experience in risk adjustment coding Apps and technology is a plus
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$106,000-$125,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at *********************** . We will review your request for reasonable accommodation on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Critical Response Analyst
Analyst Job 60 miles from Bangor
GovCIO is currently hiring for Critical Response Systems Analyst to support our client's contract needs. The candidate will be responsible for delivering and supporting large-scale system, application, and service monitoring solutions. This position involves the deployment and support of the tools the agency uses to monitor their systems and applications. Individual will work with a small team to gather monitoring requirements from stakeholders and deliver solutions utilizing the enterprise monitoring toolset. The candidate will be responsible to document project milestones and keep management appraised of progress and any risk to project completion. Works in a team environment and serves as proxy for other team members as needed. This position is located in the San Antonio area and will be a full remote position.
**Responsibilities**
+ **Operational Monitoring and Event Management:** Develop and maintain operational application performance monitoring dashboards leveraging out of the box Dynatrace software product capabilities. Monitor operational events to allow for normal operation and to detect/escalate exception conditions facilitating proactive incident detection and response. Ensure the measurement and control of IT services is based on a continual cycle of monitoring, reporting, and coordinated operational support/response actions for all IT services.
+ **Communications Management and Centralized Coordination:** Operate and maintain a communications and coordination bridge to ensure handling of structured activities targeted at the central management of operational events, incidents, routine operational activities and reporting on the status or performance of IT services.
+ Deploying and providing support to Application Performance Management tools, as well as firefighting production problems that are performance related.
+ Analyze performance data and act on negative performance trends to identify root cause
+ Coordinate incident response bridges, routine operational activities, and reporting to ensure timely issue resolution.
+ Gather monitoring requirements from NPOs and implement solutions using Dynatrace to enhance system observability.
+ Support large-scale Linux and Windows OS environments, web applications, and service monitoring solutions.
+ Document project milestones, communicate progress to management, and identify risks that may impact project completion.
+ Utilize tools such as ServiceNow (SNOW), Splunk, SSH Clients, and Dynatrace for incident monitoring, management, and documentation.
+ Conduct trend analyses to identify root causes of recurring issues and implement countermeasures to reduce incident frequency.
+ Assist Tier 2/3 teams in testing and developing new updates and patches before deployment.
**Qualifications**
+ Bachelor's with 5 - 8 years (or commensurate experience)
+ Minimum 2+ years of hands-on technical working experience in installing, configuring, troubleshooting different Dynatrace components.
+ Solid understanding of large scale applications, monitoring, and fault management
+ Ability to track multiple deadlines in parallel
+ Good technical skills
+ Excellent verbal and written communication skills
+ Self-driven individual with good project management skills
+ Strong experience with Linux systems
+ Coordinate between support and development teams to ensure effective delivery of monitoring services to the end-user
+ Ability to do limited travel (0-4 times a year)
+ **Clearance Required:** Must be able to obtain and maintain AOUSC Public Trust
Preferred Skills and Experience
+ Bachelor's Degree
+ 2 Years' experience with ITIL processes
+ 5+ years of technical knowledge of TCP/IP, DNS, network devices & protocols and their impact on web performance.
+ 3+ years of hands-on technical working experience in performance tuning and capacity planning.
+ ITIL v3 or 4 certification or training
+ Experience with court operations, processes, and procedures
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $80,000.00 - USD $90,000.00 /Yr.
Submit a referral to this job (******************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-5788_
**Category** _Information Technology_
**Position Type** _Full-Time_
Store Audit Analyst II
Analyst Job 116 miles from Bangor
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose: Provide the business with a second line of defense review of store compliance with Federal, State and local laws while maintaining a corporate presence in all stores to validate adherence to corporate policies, procedures, and overall company standards. Partner with business Stakeholders to provide unbiased assurance of our Brand risks while supporting continuous improvement. Conduct independent audits and reviews of operational and financial company policies in assigned stores. Effectively manage and plan to ensure the successful completion of all audit programs for the year. Compile, analyze audit results and identify root causes to assist management to solve financial, operational or administrative issues.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities:
* Execute an independent assessment of a store's compliance with controls established to mitigate the most significant risks to the store.
* Review findings and ensure guidance on root causes and corrective action with store management.
* Prepare summaries of individual store performance results for local brand leadership.
* Conduct and participate in training programs for Store management, Store management trainees, and store associates related to operational risks and related controls designed to mitigate the risks.
* Ensure 3rd party inventory company performs the count accurately to store management satisfaction - non-perishable inventories
* Perform random test counts and retrieve key information only available at store level - perishable inventories
* Perform store timecard audits by reviewing edits, verifying accurate associate pay and monitoring compliance for minor associates.
* Assist Store Audit Manager to analyze audit procedures and audit reports, ensuring uniformity while conducting audits and issuing results to identify and analyze trends and formulate recommendations for improvement.
* Communicate conclusions and discuss recommendations with Store Management and brand leadership.
* Conduct confidential audits as requested by senior management related to special investigations surrounding potential fraud.
* Perform onsite cycle count reviews at selected distribution locations.
* Additional job duties may be assigned as needed to meet the needs of the business and support our Values.
Qualificiations:
* Associate's degree or equivalent in relevant discipline
* 2-5 years of relevant experience
* Retail Operations experience
* Strong Analytical skills
* Knowledge of: Cash Office balancing, Patriot Act-Anti-Money Laundering laws, Minor Labor regulations, Pharmacy Compliance/HIPAA regulations, Risk Management - OSHA, Hazardous Waste & Fuel Station regulations, Loss Prevention, Pricing, Out-of-stock procedures and backroom conditions/receiving
* Preferred knowledge of Workforce Management (Kronos/Dimension) as it pertains to reviewing edits, associates being paid correctly. Oral & Written communication skills
* Presentation skills
* Customer focus
* Supervisory/leadership skills
* Initiative
* Attention to detail
* Negotiation skills
* Strategic planning
* Team player
* Ability to work independently
* Ability to travel 80%
* Overnight travel; possible weekends
Preferred Qualifications:
* Bachelor's degree
* ADUSA Store experience preferred
#LI-SF1
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Analyst, Benchmarking and RFP
Analyst Job In Maine
At Procure Analytics (PA), we are passionate about driving continuous value by utilizing cutting-edge technology and implementing customized solutions in various categories to service our 900+ member companies.
Headquartered in Atlanta, PA was founded to address the complex challenges of frequently ignored indirect and tail spend categories of Maintenance, Repair, and Operations (MRO), Packaging, and Freight. PA combines $1.5b+ of purchasing leverage and supplier relationships, together with dedicated advisors, proprietary analytics, and artificial intelligence, to drive ongoing value and supply chain resiliency for our members. PA's analytical and reporting tools offer the insight needed to optimize MRO, Packaging, and Freight - all at no cost to members.
In the last decade, PA has grown from 2 employees and $5 million in total managed spend to approx. 300 employees and more than $1.5 billion dollars in spend, while maintaining its high-touch service model and member-focus.
PA has a very collaborative, humble, and values-driven culture that upholds these guiding principles:
Act with integrity and in compliance
Drive value creation
Be disciplined entrepreneurs
Be innovative
Be accountable
Treat others with dignity and respect
Strong Private Equity Ownership
In December 2021, Genstar Capital invested in PA, along with a large rollover from Bregal Sagemount and the management team.
Genstar Capital is a leading private equity firm that has been actively investing in high quality companies for over 30 years. Based in San Francisco, Genstar has developed a strong market reputation of working in partnership with management teams and its network of strategic advisors to build industry-leading businesses while generating outsized returns. Genstar's vision is to help build lasting, impactful companies that will continue to succeed well beyond their ownership.
Genstar currently has approximately $33 billion of assets under management and targets investments focused on targeted segments of the software, industrials, healthcare, and financial services industries. In 2020, Genstar was ranked 2nd worldwide in aggregate private equity fund performance (out of 529 PE firms) and ranked 3rd in 2019 (out of 497 PE firms) by HEC-Dow Jones. For more information, please visit ***************
Requirements
The Opportunity
After several years of major technology investment, we are committed to continue to enhance our member-centric technologies at an even faster pace. Our innovative approach in using technology and data science to help our members realize continued value in our service is what sets us apart from Al technology and service organizations across any industry.
As an Analyst, you will work as part of a team in our Atlanta, GA office by supporting projects for our existing clients. Day to day activities will include:
Analyzes large data sets from members/suppliers to identify and categorize indirect spend and provide preliminary assessment of cost reduction opportunities using MS Excel and Power BI and other business intelligence tools and prepare resulting presentations.
Performs detailed data analysis to assess effectiveness of current pricing models & analyzes technical specifications of products, annual volumes to benchmark SKUs with identified supplier partners/ category contracts.
Analyzes accounts payable data/supplier data using extract, transform and load (ETL) processes for spend cube analysis and compliance tracking.
Develops analytical and data visualization tools, such as spreadsheets, dashboards, applications using advanced MS Excel/Power BI/PowerPoint/SQL/Python to enable managerial decision making for key stakeholders.
Provides analytical insights using mathematical modeling and technical expertise to make product recommendations/substitutions and inventory optimization to drive cost savings.
Supports internal stakeholders by building forecasting models for revenue planning.
Analyses purchasing patterns to rationalize SKUs to drive cost savings using optimization techniques.
Audits supplier pricing files to ensure accuracy and to monitor price discrepancies and contract benefits.
Participates in business development initiatives with executive leadership, to create proposals & provide necessary documentation, including by-laws, to move forward with Benchmarking & on-boarding process.
Works with national and regional suppliers on special pricing arrangements, pricing challenges, and purchasing actions for special projects and programs.
Other duties as assigned. Must be willing to travel up to 10% of the time.
The Person
We are seeking an individual with a strong analytic mindset, capable of grasping the overall goal while processing very detailed data. The ideal candidate is bright, driven, and curious with a demonstrable background working with data to create insights and solve problems. Strong organizational skills, excellent presentation skills and a focus on customer service are a must. You are a team player in all respects of opportunity. Must be results-oriented while paying close attention to detail.
B2 level English required
Advanced MS Office, Power BI, Database Management Systems, Data Visualization, Project Management, CRM, Mathematical Modeling is a plus.
Sourcing/ Project Management/ Supply Chain/Data Analytics experience is a plus.
Bachelor's degree is required
Must have good people and customer skills and the demonstrated ability to work independently and manage multiple priorities simultaneously.
Business Analyst Intern
Analyst Job 108 miles from Bangor
Description & Requirements This role offers hands-on experience in supporting our Business Development teams to identify and engage with potential partners. This role will focus on providing research and analyzing small businesses and technology partners, including SBIR (Small Business Innovation Research) awardees, to help Maximus expand its partnerships and innovative solutions in the federal space.
Additionally, the selected intern will gain knowledge of general business principles, corporate organizational structure and government process improvement. Throughout the summer, you will have the opportunity to meet, interact, and collaborate among various project teams, consultants, senior management, executives and peers. Guidance and training on operations standards and protocols will be provided by the Manager.
BENEFITS / COMPENSATION:
Hourly pay range is competitive and commensurate with education and experience. Interns are eligible for benefits. All computer equipment and access to digital systems will be provided to the hired candidate. Students may also complete the internship for academic credit, subject to the qualifications of their academic program.
PROGRAM DETAILS:
This position requires a commitment of 40 full-time hours per week, with availability during usual business hours (8AM-6PM ET), for the duration of a 10-week summer program: starting Tuesday, May 27th and ending Friday, August 8th, 2025
Essential Duties and Responsibilities:
- Conduct business analysis to support the Business Development department.
- Support process improvements and project deliverables.
- Research potential market trends.
- Assist in special projects in the Business Development department.
- Assist with ad-hoc reporting and other tasks.
Maintain and update partnership database, ensuring accurate records of potential and existing partner interactions.
Assist in preparing reports, presentations, and briefing materials for internal stakeholders.
Minimum Requirements
- Currently enrolled in an accredited college or university and pursuing a college degree in a related field.
- Must have completed a minimum 2 years of coursework.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel.
- Excellent interpersonal communication, teamwork, and customer service skills.
- Demonstrated ability to juggle multiple priorities with superior attention to detail.
Must be a current and rising senior currently enrolled in a 4 year college or university
Strong research and analytical skills with an interest in government contracting and small business development.
Excellent communication and writing skills, with the ability to summarize findings clearly and concisely.
Proficiency in Microsoft Office (Excel, PowerPoint, Word) and ability to work with data.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
22.00
Maximum Salary
$
26.00
Trust Operations Analyst
Analyst Job 109 miles from Bangor
Excellent position for candidate who enjoys detail, volume, processing ,, general administrative duties for private bank. Ideally candidates has worked in trust or banking operations.
Perform daily posting of account transactions (trades, expenses, distributions, etc.) in trust accounting system.
· Print and prepare reports for daily cash activities.
· Produce and review various trust account reports as requested.
· Gather data and perform account reconciliations daily.
· Analyze trust account cash balances to ensure sufficient funds are available to meet beneficiary distributions, fiduciary fees, trust bills, etc.
· Review payments codes and transactions for accuracy.
· Assist in preparation of quarterly administrative review of trust accounts.
· Review trust documents and files to ensure accounts are in compliance.
· Interact with attorneys, accountants, and other colleagues daily.
· Respond to colleagues regarding the administration and maintenance of accounts.
· Print client monthly statements and mail.
· Handle incoming phone calls.
· Print and distribute monthly client statements.
· Handle incoming and outgoing mail.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Commute:
South Portland, ME 04106 (Required)
Work Location: In person
Hris Analyst
Analyst Job In Bangor, ME
JOB TITLE: HRIS ANALYST
REPORTS TO: DIRECTOR, HUMAN RESOURCES
EXEMPT, NON-BARGAINING UNIT
Be a part of the team that is transforming the power industry of northern and eastern Maine.
Versant Power is building on our 100-year history of delivering efficient, safe and reliable electricity service to customers in northern and eastern Maine. We never lose sight of safety, quality, integrity and innovation.
We are committed to our dedicated people, who inspire us every day to deliver something more powerful than power alone.
POSITION OVERVIEW:
Reporting to the Director, Human Resources, the HRIS Analyst will lead, collaborate and support projects and day-to-day administration of our HRIS system (ADP) spanning across all aspects of HR. This role will get a broad range of exposure in developing and implementing new modules and expanding functionality within existing systems. The HRIS analyst will perform various administrative, coordination and analytical functions to support the human resource department.
ESSENTIAL FUNCTIONS:
• Maintains record retention system for HR.
• Maintains, updates, and processes all Human Resources Information System (HRIS) employee data systems.
• Maintains departmental correspondence, files and reports, demonstrating accuracy, thoroughness and orderliness in performing all work assignments. Maintains human resource directory.
• Assists in HR Quarterly compliance processes, including data gathering and assistance with report submission.
• Collaborate with HR/ Finance Systems team to identify, troubleshoot and solve process and data flow challenges.
• Accurate and timely entry of standard HCM data and process execution
• Execution of audit queries to ensure accuracy and data integrity
• Responsible to provide, maintain, and review HR related content for the GRID for accuracy.
• Performs administrative and analytical functions for the HR department including developing reports, dashboard and metrics, databases and assists in compliance processes and reporting
• Manages the HRIS systems including process improvements, and capability
• Assists and partners with HR Team for annual workplan process.
• Maintains and processes required Workers Compensation document with stipulated timelines.
• Maintains and updates files on all Company/Union human resource and benefit matters, including employee personnel files, seniority list, etc.
• Attends monthly safety Staff meetings, assists in facilitation of a monthly safety meeting (annually) and takes minutes.
• Administer the Tuition Reimbursement Policy
• Completes verification of employment request
• HR liaison for payroll team
• System Administer/User management of ADP Modules.
• Vacation and Personal Time process owner, including reconciliation and administration of balances and annual carryover processes.
• ICFR Narrative owner
• Learning Management system administrator
• Develop ad hoc training/job aids as needed i.e.
• Timecard entry
• ADP Performance modules
• Self-Identification
ADDITIONAL DUTIES AND RESPONSIBILITIES:
• May provide assistance to other departments.
• Performs other related duties as assigned including designated duties associated with System Restoration.
REQUIRED OR PREFERRED EDUCATION, CERTIFICATIONS, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES:
• Position requires a high level of integrity in dealing with confidential matters.
• Associates degree in Human Resources, Information Technology, computer sciences or related preferred or equivalent experience may be considered.
• Proficiency in Microsoft Office applications required.
• Minimum 7+ years' experience working in HR, office management, payroll, required.
• Experience with ADP (or similar HRIS) and other HR related software
• Excellent written and oral communication skills required.
• Analytic and strong attention to detail required.
• Data importing and exporting for reports.
• Professionalism, confidentiality, maturity, strong organizational skills and initiative to work independently without supervision required.
• Position requires a valid Maine driver's license
PHYSICAL AND MENTAL JOB REQUIREMENTS:
• Position is primarily sedentary, some standing, walking, speaking, driving and writing is required.
• Position requires lifting up to 20 lbs.
• Position requires visual and mental concentration.
• Position requires extensive computer use.
• Versant Power is a tobacco free, drug free and fragrance-free workplace
RATE OF PAY:
Salary is commensurate with experience and qualifications.
Denials Analyst
Analyst Job 30 miles from Bangor
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The Denials Management Operations Analyst supporting the Work Delivery Zone is responsible for analyzing a queue of work related to revenue cycle success. This includes working claims escalated from our business partners and/or other health insurance claim-based work excluded from our standard workflows. Following established workflows and identified best practices, you will research, and resolve claims to support the creation of a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Your responsibilities will include analysis and appropriate resolution of a queue of work within a contractually specified timeframe in the most efficient manner possible, identifying trends through observation and investigation, and escalating opportunities for improvement to the appropriate business unit. You are detail oriented, with a focus on work efficiency and quality. You possess a collaborative mindset and a desire to achieve subject matter expertise in your assigned area of work. You have critical thinking skills and process improvement driven.
Job Responsibilities
Build and maintain expert subject matter knowledge of assigned processes in order to be a resource for clients and internal stakeholders
Ensure accurate entry of information into athena Net and trading partner applications
Identify and surface workflow inconsistencies and communicate opportunities for innovation and process refinement
Typical Qualifications
Bachelor's degree preferred or 2-4 years of professional experience
Effective communication and business writing skills
Microsoft Office suite, basic computer skills including proficient typing and navigation
About athenahealth
Here's our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What's unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth's offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India - plus numerous remote employees - all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That's another story. athenahealth develops and implements products and services that support US healthcare: It's our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out - but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athena Gives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth's Corporate Social Responsibility (CSR) program, we've selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity-that's why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We're happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at ***************************** for assistance.
******************************************************
Solution Analyst
Analyst Job 108 miles from Bangor
Full-time Description
As a Solution Analyst, you act as the critical link between business needs and technical solutions by assessing client requirements, analyzing current processes, and defining specifications for development. You evaluate client scope and supplied materials to determine MPX's ability to deliver comprehensive solutions, identifying and addressing any gaps proactively.
With a strong focus on accuracy and efficiency, you develop expertise in client data file formats and software across various industries. You analyze client data samples, adapt document designs to optimize accuracy and efficiency, and help reduce billing inquiries while aligning with client objectives. Your role in client meetings is essential-capturing detailed, structured, and prioritized notes for both internal and external teams to ensure alignment and clear action plans. You also manage deadlines in collaboration with project managers, offering guidance on priorities and addressing risks before they impact timelines.
As a problem solver and team player, you support both clients and colleagues at MPX. You develop and maintain software training documentation and conduct client training sessions on MPX tools. Additionally, you play a key role in assessing new support requests for print processing and operations teams. Beyond client projects, you contribute to internal process improvements, continuously enhancing MPX's service offerings. Each day brings new challenges, and you thrive in finding innovative solutions that drive success for both our clients and the company.
About MPX
Founded in 1941, MPX is a technology company that provides comprehensive communications solutions. We employ programmers who provide form design, web interface, and other technical solutions to customers from a variety of industries. Our clients hire us to solve complex business challenges, so we focus on quality, highly responsive service, and investing in the right people and the right technology to get the job done.
Our team embraces our role as responsible, involved, community leaders throughout Maine and beyond. We support various health, education, recreational, and environmental organizations. We foster an environment where our employees can contribute time and energy to their families and community. Because of this unique culture, MPX has been named one of the "Best Places to Work in Maine" eleven years in a row!
We pay a competitive salary and provide great benefits and perks, including medical, dental, a health savings account (HSA), a 401(k) with match, paid time off (PTO), paid holidays, voluntary time off (VTO), flexible spending accounts (FSAs), short- and long-term disability, life insurance, tuition reimbursement, a wellness program, and company outings throughout the year. If this sounds like the right opportunity for you, apply today!
Requirements
Education & Experience
Bachelor's degree in Information Technology, Computer Science, Data Analytics, or a related field (or equivalent experience).
3-5 years of experience in solution analysis, solution architecture or a related role.
Experience working with data-driven projects, process improvements, or software implementations.
Technical & Analytical Skills
Strong ability to analyze business processes, identify inefficiencies, and propose solutions.
Experience working with data file formats (CSV, XML, JSON, etc.) and analyzing structured datasets.
Familiarity with SQL, Excel (advanced functions), and reporting tools for data validation and analysis.
Strong understanding of API integrations, software development lifecycles (SDLC), or IT system implementations is a plus.
Experience with process automation tools or workflow management systems is beneficial.
Communication & Documentation
Strong ability to gather, document, and communicate business requirements clearly and concisely.
Experience in creating process flow diagrams, business requirements documents (BRD), and user stories.
Ability to facilitate client meetings, workshops, and stakeholder discussions to align on solutions.
Strong presentation and training skills to educate internal teams and clients on software solutions.
Problem-Solving & Project Management
Ability to identify gaps in requirements and propose actionable solutions.
Experience working in cross-functional teams with developers, project managers, and clients.
Strong time management and ability to prioritize tasks in a fast-paced environment.
Familiarity with Agile or Waterfall methodologies for project execution.
Industry Knowledge & Adaptability
Experience working in industries with complex data processing (e.g., finance, healthcare, insurance, print/mail solutions, etc.) is a plus.
Experience in critical document processing or transactional printing is a plus.
Ability to learn and adapt to new software tools, client systems, and industry regulations.
Experience in PHP, Quadient Inspire, Crawford Technologies, Planet Press, OpenText Dialogue, or InDesign is a plus.
Do you have excellent problem-solving skills and attention to detail? Are you a quick learner especially when it comes to software and IT? Do you work well with others? If yes, you might be perfect for this position at our technology company!
Senior Regulatory Change Implementation Analyst
Analyst Job 108 miles from Bangor
Hours: 40 Pay Details: $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Compliance
Job Description:
Department Overview:
Why Work with Us?
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
The Ideal Candidate
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
The Compliance Regulatory Change Office (CRCO) supports TD business lines in identifying, assessing, and implementing regulatory change. The Regulatory Implementation Team within CRCO supports business line regulatory change implementations including overseeing business changes to policies, procedures, systems, and/or controls via action plans or projects. The Regulatory Implementation Team supports a broad range of stakeholders from multiple business lines across the organization. Prior regulatory compliance experience within the banking industry and a familiarity with the regulatory change environment would be helpful in this role.
Please review the preferred background and experience section below as you consider this opportunity.
The above details are specific to the role which is outlined in the general description below.
Job Summary:
The Senior Compliance Governance & Operations Analyst provides a range of research, analytical and/or operational process support within a defined area of the function. Supports implementation activities related to initiatives including the development of and maintaining enterprise Compliance programs. This role may interact with key stakeholders and third-party service providers to deliver Compliance programs that satisfy regulatory requirements.
Depth & Scope:
* Expected to exercise sound and expert independent professional judgment and discretion in interacting and communicating with staff and senior management of the Bank with respect to regulatory risk matters.
* Empowered to make prudent professional decisions in rendering advice and counsel to business lines or assigned areas on compliance matters and regulatory risks which may impact performance of the business and overall enterprise strategies and objectives.
* Provides responses to regulatory agencies and Internal Audit. Interacts directly and independently with auditors and regulatory agencies and provides approval for document submissions to these entities, based on professional judgment regarding responsiveness and appropriateness.
* Acts as the primary subject matter expert for certain Compliance Program elements and is expected to make decisions regarding compliance with these Program requirements and to escalate instances of non-compliance.
* Works independently as the senior analyst/subject matter expert and may coach and educate others
* Oversees and/or independently performs tasks from end to end
* Applies expert knowledge of business operations, products, services, methods and operating standards to drive unit or team performance and provides training to other team members based on expert knowledge
* Executes on more complex and/or non-standard requests
* Researches and investigates a range of operational/reporting/process issues and provides recommendations to senior management across the enterprise (including Global partners)
* Recommends and implements solutions within own area of responsibility that impact the strategies and objectives of the Department
* Coordinates/integrates work with other areas as needed
* Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
* Requires advanced technical/business/function knowledge for discipline supported
* High level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focus
* Represents the group as the lead or subject matter expert on projects/initiatives and/or at meetings across the organization
Education & Experience:
* Undergraduate degree or equivalent work experience
* 5+ years of experience
Preferred experience:
* Prior regulatory compliance experience
* Familiarity with implementation action plans and/or project management experience
* Knowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systems
* Knowledge of risk management environment, standards, and regulations
* Ability to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elements
* Skill in using computer applications including MS Office
* Skill in using advanced analytical software tools, data analysis methods and specialized reporting techniques
* Ability to independently identify, assess, and escalate issues requiring senior management attention
Customer Accountabilities:
* Provides Compliance research, evaluation, operational, reporting and/or analytical support in oversight and control function to internal (Compliance) partners, in a timely manner
* Coordinates requests to and from, business (Compliance) partners and coordinates tracking and reporting of Compliance function initiatives and programs
* Prepares and delivers summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders
* Recommends responses to enterprise Compliance Program questions and immediately escalates any sensitive issues according to departmental procedures
* Analyzes data and draw conclusions to meet program health reporting requirements
* Analyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify Compliance - related gaps, issues and enhancements
* Proactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate
Shareholder Accountabilities:
* Contributes to various activities and processes as assigned
* Adheres to enterprise frameworks or methodologies that relate to activities for own business area
* Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
* Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area
* Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk activities as necessary
* Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
* Conducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
* Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists
* Acquires and applies expertise in the discipline, provides guidance, assistance and direction to others
* Identifies, recommends and effectively executes standard practices applicable to the discipline
* Adheres to internal policies/procedures and applicable regulatory guidelines
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
* May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest
* Supports the team by continuously enhancing knowledge/expertise in own area and participate in knowledge transfer within the team and business unit
* Keeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
#LI-AMCBCorporate
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Revenue Analyst I - H
Analyst Job In Bangor, ME
The Cross Family of Agencies welcomes you. We need your talent and expertise.
DUTIES AND RESPONSIBILITIES:
Reconciling company payable statements and scheduling payments according to due dates.
Issues payments to companies.
Working with companies/branches managers on discrepancies.
Processes return premium checks from carriers. Reviews files for checks not received from companies and follows up on requests.
Obtains statements needed to issue payments.
Submits premium finance contracts and applies payment when funding is received.
Codes client payments when received via check.
Assists Team as necessary.
KNOWLEDGE, SKILLS & ABILITIES:
Bachelors Degree or 2-5 years of accounting experience required
• Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
• Customer service-the individual manages difficult insurance situations, responds promptly to needs, solicits feedback to improve service, responds to requests for service and assistance and meets commitments.
• Planning/organizing-the individual prioritizes and plans work activities and uses time efficiently.
• Quality control-the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
• Quantity-meets productivity standards and completes work in a timely manner.
• Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
This description is not intended as a contract and is subject to unilateral change and revision by management.
Senior Bus Analyst
Analyst Job 109 miles from Bangor
Essential Functions:
Serves as liaison between business partners, information technology, project management, and software vendors. Fosters relationships and collaborates with these teams.
Leads/Facilitates business user and technology related workshops/meetings to gather requirements, coordinate current (as-is) and future state (to-be), gaps, and opportunities related to Dead River Company's current and emerging business needs
Determines impacts of changing business needs to core systems and processes.
Creates and maintains key technical documentation, including business requirement documents, use cases, issues logs, specification documents (design, data-mapping, and configuration), test plans and test cases.
Performs a lead role of improving, maintaining, and supporting system configuration, data-mapping, and application administration activities for key business systems.
In partnership with training and business process functions, takes a leadership role in identifying, proposing, coordinating, and implementing process improvements or enhancements to supported business applications and functions.
Identifies and addresses gaps in knowledge of internal business groups and supports the education of these key business and technical groups as required.
Supervises and participates in all aspects of user acceptance testing as well as the overall testing of system changes, including documentation of test cases and test scripts, testing results, tracking defects, and analysis of results
Performs data analysis and data conversions into our ERP system for acquired companies.
Collaborate with Software Engineers on requirements and solution design for internal software development and testing.
Architects, designs, and realizes solutions providing stakeholders with secure, robust, and scalable technology.
Maintains a working knowledge of current software application portfolio and expertise in portions of the portfolio to communicate the impact or benefit of new functionality or configuration changes.
Acts as technology lead for various projects and initiatives
Performs data analysis to support key business drivers and support initiative decision making
Assists with mentorship of Associate Business Analysts
Being an expert in troubleshooting one or more of our application products; providing commensurate tiers 2 and 3 support for these platforms.
Work Environment:
This is a HYBRID ROLE and will require being in the office 3 days. The position will be based in our Corporate Office in South Portland, ME. Relocation could be negotiated for the right candidate.
Experience:
Minimum 5 years business systems analysis experience is required.
Other Attributes Required:
SQL query analysis skills.
Experience with software application administration, ERP systems, and/or cloud concepts.
Creative and effective problem solving and analytical skills.
Lean or Lean Six Sigma certification preferred.
Agile and software development life cycle experience working with software development groups preferred.
Ability to provide insight to process improvement and be a dependable source for innovative ideas.
Demonstrated ability to communicate effectively, including targeting communication to the audience and negotiation. Ability to compose, edit, and review sophisticated written materials.
Oral communication skills including the ability to facilitate effective meetings and to deliver presentations to leadership within the organization.
Manage multiple priorities in a deadline-driven environment
Experience in Microsoft platform applications and employee facing tools, customer facing digital experiences, and working with third party vendors
Education:
Bachelor's degree in Information Technology or a related field or an equivalent combination of education and experience is required.
Contacts:
There is frequent communication with IT and Project leadership, Operations leadership, managers, and staff at various levels across the company and software vendors.
Decisions Made:
Most decisions are made in collaboration with the Manager of IT Solutions.
Senior Analyst, Workforce Optimization
Analyst Job 60 miles from Bangor
**_What Workforce Optimization contributes to Cardinal Health_** Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed for analysis, measurement, and assessment of volumes and staffing/scheduling effectiveness, planning and decision-making.
**_Responsibilities_**
+ Day-to-day planning, scheduling, forecasting, and Paid Time Off planning utilizing Amazon Connect Workforce Management (WFM)
+ Real time monitoring of the day-to-day business to help meet business objectives.
+ Schedules Meeting, Training, and responds promptly to business requests.
+ Assists leadership team in MS Teams chats and working email requests from the business.
+ Leads calls with the business and within the team.
**_Qualifications_**
+ 2-4 years of experience, preferred
+ BA, BS or equivalent experience in related field preferred
+ Experience with Amazon Connect Integrated Voice Response (IVR) and Workforce Management (WFM) preferred
+ Experience with Verint or other workforce tools preferred
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated hourly range:** $27.00 per hour - $40.63 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 6/6/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
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