Analyst Jobs in Ames, IA

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  • EMS Analyst 3

    BHE Renewables, LLC

    Analyst Job 30 miles from Ames

    Job Description: The EMS Analyst 3 provides support for software and hardware development, implementation and maintenance for all Electric EMS and Gas SCADA computer systems. Performs studies and carries out projects involving application and system software and hardware design, development, implementation, testing, training, operation and maintenance. Responsibilities: Provides support for software and hardware development, implementation and maintenance for all control center computer systems. Participates in the development and/or implementation of margin-improving software to meet the needs of market dispatch conditions Configuration of the EMS/SCADA systems to provide an interface between remote terminal units (RTUs) located within substations and the EMS. This includes a functional checkout of RTU communications. Performs studies and carries out projects involving application and system software and hardware design, development, implementation, testing, training, operation and maintenance Develops and implements new concepts in electric control system software, while maintaining the integrity of the bulk electric system Develops and modifies software required to integrate computer peripheral devices and other hardware into the system. Participates in formulating, evaluating, selecting, developing and implementing new or revised systems and procedures Participates in highly complex projects related to the development of new systems, architecture, applications or technology capabilities in support of business goals Assists with project planning, system analysis, software design and coding, testing, documentation, implementation and research activities as necessary for software engineering projects May guide Analyst I/II - EMS in the completion of assigned projects Participates in establishing documentation procedures and uses those procedures to document all actions necessary to install and maintain system and application software Performs additional duties as requested or assigned Subject to standby duty 24-hours per day on a rotating schedule Qualifications: Bachelor's degree in engineering (electrical preferred), computer science or a related field or equivalent work experience. 6 years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree. A minimum of 6 years of experience in EMS or related operations Information systems skills to modify and produce software under the supervision of others and to perform hardware maintenance Excellent knowledge of real-time systems and control software and computer operating system software Effective analytical, problem-solving and decision-making skills to recognize patterns in data, information or events, to draw logical conclusions and to make recommendations Effective oral and written communication skills to transmit information accurately and understandably Coordination skills to meet deadlines and to organize/maintain system drawings and software version control Understanding of electric and gas system operation, metering, communications, remote terminal unit equipment, data transmission equipment and related devices Teamwork skills to work with others in the department and with external customers to benefit the department and the organization as a whole Ability to prioritize and handle multiple tasks and projects concurrently Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Job Info Job Identification: 10002324 Job Category: Information Technology Posting Date: 2025-02-11 Apply Before: 2025-02-21T21:16:00+00:00 Job Schedule: Full time Locations: 1615 Locust Street, Des Moines, IA, 50309, US Salary Range: $103,800 - $146,400 Business: BHE Renewables, LLC Compensation details: 103800-146400 Yearly Salary PIbf9d3853cdf3-26***********1
    $103.8k-146.4k yearly 58d ago
  • Production Data Coordinator

    NestlÉ Purina

    Analyst Job 42 miles from Ames

    Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness-We are Proudly Connected. Purely Driven. POSITION SUMMARY Fort Dodge, located just 90 minutes north of Des Moines, Iowa, is recognized as a regional hub for retail and recreation. The city is known for its vibrant community spirit, and we are proud to say that our Fort Dodge Nestlé Purina team shares the same sense of pride and connection. Our dedicated team in Fort Dodge works tirelessly to produce over 130,000 cases of beloved pet food brands daily, including Friskies and Mighty Dog . We understand the importance of providing high-quality products that you and your pets love, and we are committed to delivering excellence every day. That's why we not only make high quality food for pets but our factory is also doing our part to care for the environment we share, like conserving water, investing in renewable electricity and maintaining zero waste for disposal. As a Manufacturing Production Coordinator, you'll work closely with manufacturing, materials handling, and financial/costing teams at the factory to support the collection, entry, and reporting of manufacturing and inventory management functions. Make a direct impact on costing, inventory management, and performance reporting as you work cross-functionally and develop your skill set in this role. Join us in our shared purpose of advancing the lives of pets and people. Enter, validate, and correct production data including ingredient/material usage, production transactions, history reports, and machine hours/produced quantities. Manage raw and packaging materials functions by validating raw and packaging material receipts and assist in facilitating material movement/consumption. Validate and monitor stock rotation processes. Perform inventory management functions for “cycle count” process to maintain accurate records, perform variance analysis/resolution, and balance reconciliation between warehouse and inventory management systems. Perform ingredient verification functions by reconciling critical ingredient measurements, tracking ingredient delivery variances,and working with QA and production to correct issues. Support Continuous Improvement efforts by performing internal audits to measure Factory's internal compliance. Analyze plant floor process errors and determine root causes using “SAP” reporting to support production management in developing action plans for addressing process failures. Requirements High School Diploma or GED equivalent. 6+ months of materials accounting, or production systems experience in a manufacturing, military, or related environment. Other Associate degree/Technical Certification or equivalent training is preferred. The approximate pay range for this position is $42,626 - 53,068. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | About Us | Making an Impact | Nestle Careers (nestlejobs.com) REQUISITION ID: 344467 It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at ***********************************
    $42.6k-53.1k yearly 23d ago
  • Technical Business Analyst

    Binarybees Consulting

    Analyst Job 34 miles from Ames

    ONLY LOCAL TO Des Moines, IA Citizen and Green Card Duration: 6-Months contract ( Possible for Extension) 6+ years of experience. Responsible for creating high-level requirements (epics, features, user stories, process flows, etc.) and participating in grooming, sprint planning, and retrospectives with delivery team(s). Actively participates in daily stand-ups and clarifies questions from the delivery team. Ensures project requirements and documentation are consumable and participates in business process mapping. Possesses strong analytical, facilitation, communication (oral and written), and technical documentation skills. Background in both Agile and Waterfall environments is required.
    $64k-84k yearly est. 6d ago
  • SAP FICO Techno Functional Configuration Analyst - HYBRID Over DES MOINESDIRECT FTE HIRE

    Robert Half 4.5company rating

    Analyst Job 30 miles from Ames

    SAP FICO S4 HANA TECHNO-FUNCTIONAL ANALYST (DIRECT HIRE FTE PERM) INTERVIEW AND HIRE IN MARCH ****You MUST BE a US Citizen, Green Card, of US Citizen status. NO SPONSORSHIP., NO F-1 OR NO OPT VISA**** ***For immediate consideration on this SAP FICO S4 HANA TECHNO-FUNCTIONAL ANALYST opportunity, it is best to contact me directly CARRIE DANGER - My email address is on my LinkedIN profile.****** CONFIDENTIALLY & directly to me. You can find my email address / contact Information on my LinkedIN profile. Or you can ONE CLICK APPLY AT Robert Half and apply Specifically to this posting. Global company is financially growing and leveraging their global SAP implementation. SAP FICO S4 HANA TECHNO-FUNCTIONAL ANALYST leads and supports functional expertise and guidance on all of ALL Finance / Technical Processes; AP, AR, GL, COPA, Closing, Financial Reporting. - international & global implementation. This position requires hands on technical ability and configuration, and support of SAP FICO / SAP4 HANA configuration and implementation. You will be working with Perform BPC and SAP BI Administration, in a hands-on technical role and work to build out their reporting framework and building out a data reporting management roadmap; Very strong and people focused work environment! WHAT YOU WILL NEED: • SAP experience a SAP ERP, BW, BPC, HANA • Perform SAP FICO / SAP4 HANA configuration and implementation with the FICO module. • Hands on technical reporting framework . Business Partner with Finance. • SAP experience a SAP ERP, BW, BPC, HANA • Design, configure, test, and deploy SAP and other applications and system for the Finance functions and processes. To include Chart of Accounts, Fiancé Configuration, and Finance Integrations. SAP FICO S4 HANA TECHNO-FUNCTIONAL ANALYST (DIRECT HIRE FTE PERM) LOCATION: DES MOINES IOWA - HYBRID in Des Moines due to growth and expansion!! PERMANENT FTE POSITION INTERVIEW AND HIRE IN MARCH ****You MUST BE a US Citizen, Green Card, of US Citizen status. NO SPONSORSHIP., NO F-1 OR NO OPT VISA**** ***For immediate consideration on this SAP FICO S4 HANA TECHNO-FUNCTIONAL ANALYST opportunity, it is best to contact me directly CARRIE DANGER - My email address is on my LinkedIN profile.****** CONFIDENTIALLY & directly to me. You can find my email address / contact Information on my LinkedIN profile. Or you can ONE CLICK APPLY AT Robert Half and apply Specifically to this posting. Global company is financially growing and leveraging their global SAP implementation. SAP FICO S4 HANA TECHNO-FUNCTIONAL ANALYST leads and supports functional expertise and guidance on all of ALL Finance Processes; AP, AR, GL, COPA, Closing, Financial Reporting. - international & global implementation. This position requires hands on technical ability and configuration, and support of SAP FICO / SAP4 HANA configuration and implementation. You will be working with Perform BPC and SAP BI Administration, in a hands-on technical role and work to build out their reporting framework and building out a data reporting management roadmap; Very strong and people focused work environment! WHAT YOU WILL NEED: • SAP experience a SAP ERP, BW, BPC, HANA • Perform SAP FICO / SAP4 HANA configuration and implementation with the FICO module. • Hands on technical reporting framework . Business Partner with Finance. • SAP experience a SAP ERP, BW, BPC, HANA • Design, configure, test, and deploy SAP and other applications and system for the Finance functions and processes. To include Chart of Accounts, Fiancé Configuration, and Finance For immediate and confidential consideration on this SAP FICO S4 HANA TECHNO-FUNCTIONAL ANALYST opportunity, it is best to contact me directly, Carrie Danger, SVP, Permanent Placement Team, Iowa direct hire position- SAP FICO S4 HANA TECHNO-FUNCTIONAL ANALYST up to $175K plus 20-25% annual bonus. For immediate and confidential consideration on this - SAP FICO S4 HANA TECHNO-FUNCTIONAL ANALYST - Permanent hire position, please contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at Office: 515-259-6087 or Cell: 515-991-0863, Email resume confidentially to Carrie Danger * For immediate consideration, please contact Carrie Danger on my LinkedIN profile OR you can ONE CLICK APPLY AT ROBERT HALF'S WEBSITE and Specifically Apply to this posting.
    $42k-70k yearly est. 5d ago
  • Operations Analyst I (Hourly)

    Indeed 4.4company rating

    Analyst Job 30 miles from Ames

    **Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*com Score Total Visits, September 2023) **Day to Day** As a Trust and Safety Operations Analyst, you are accountable for protecting the integrity of Indeed products by investigating fraudulent job postings and identifying questionable business practices. You will come up with innovative ideas to drive tool development and process improvements that might significantly improve the search experience for millions of users. You will be expected to monitor daily operations to ensure that our policies are effectively applied to our content, work on investigations, and make judgments on any edge cases or complicated issues. Part of this process requires communication with the other functional teams. You will have an excellent knowledge of Trust and Safety guidelines and principles and establish our team as a resource while functioning in an advisory capacity. Another core function of this role will be to own various project initiatives to pursue the organizational goals. It could be any type of project that helps improve the job seeker experiences on Indeed. You are encouraged to propose your ideas to make job seeker experiences better through daily operations **Responsibilities** + Communicate with your peers and cross-functional partners about broken experiences within Indeed's products including abuse, data issues, or bugs. + Perform investigations as assigned into our products and processes to identify opportunities for process improvements, product enhancements, or abuse mitigation. + Develop a deep understanding of Indeed's data, across all products, to help drive proactive recommendations. + Use project management skills to organize assigned initiatives, prioritization, and implementation to pursue the team's goals. + Manage quality standards and communication flow with vendors and employees both internally and externally across many locations. + Challenge the status quo by working collaboratively and autonomously on projects focused on improving operations, policies, and internal tools. + Help define the policies that guide company-wide quality conclusions and take direction on the appropriate level of policy restrictions for specific initiatives. **Skills/Competencies** + 2+ years of successful experience within an operations analyst function or other roles in Trust and Safety, or in related business areas such as Project Management or Business Analysis. + Self-starter, intellectually curious, and comfortable operating in a fast-paced, ever-changing environment. + Ability to learn new tools and constantly improve operational efficiencies. + Ability to quickly identify patterns and trends across seemingly unrelated content and drive solutions to the problem. + Technical knowledge with proficiency in manipulating data sets in SQL or equivalent and drawing insights from data. Due to the nature of the role, you may encounter sensitive content while performing your responsibilities. Indeed is committed to the wellbeing of our employees and offers employee assistance resources, to help you thrive. **Salary Range Transparency** US Remote 25.96 - 37.50 USD per hour Austin, Metro Area 25.96 - 37.50 USD per hour Scottsdale, Metro Area 24.52 - 36.06 USD per hour Seattle, Metro Area 31.00 - 45.00 USD per hour San Francisco, Bay Area 39.42 - 57.69 USD per hour **Salary Range Disclaimer** The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. **Benefits - Health, Work/Life Harmony, & Wellbeing** We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 12 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at ***************************** **Equal Opportunities and Accommodations Statement** Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an Equal Employment and Affirmative Action employer seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other non-merit based or legally protected grounds. Indeed is dedicated to providing reasonable accommodations to qualified individuals with known disabilities to participate in the employment application process. To learn more about requesting an accommodation, please visit ********************************************** In the request for an accommodation, please inform us of the nature of your request and your contact information. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. For more information about our commitment to equal opportunity/affirmative action please visit our ESG home page (*************************************** **Indeed's Employee Recruiting Privacy Policy** Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs . **Agency Disclaimer** Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening. **U.S. Remote Only - Posting Duration:** The deadline to apply to this position is April 27, 2025 **.** Job postings may be extended at the hiring team's discretion based on applicant volume. **Reference ID:** 2024-45652 \#INDSECURITY Reference ID: 45652
    $39k-54k yearly est. 13d ago
  • Business Analyst 3 - Data Migration

    Cayuse Holdings

    Analyst Job 30 miles from Ames

    TheITS Division seeks an experienced Business Analyst 3 to support the Mainframe Transformation Program. The ideal candidate will have a strong background in business analysis with a focus on implementing complex, emerging technology hardware and software projects, preferably with knowledge or experience in RRC Oil and Gas systems This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Perform senior-level business analysis work related to the implementation of complex, emerging technology projects. + Utilize multiple methods for gathering, developing, and documenting requirements. + Review, assess, and develop business processes in alignment with technology initiatives. + Create and validate user acceptance testing procedures. + Provide research and special project support to users. + Analyze and document the implementation of inter-related projects, including SaaS or COTS applications, mainframe data migration, and Data Warehouse construction. + Ensure that all deliverables and materials are produced and maintained in accordance with established processes and procedures. + Use accepted business analysis methodologies to maintain consistent quality across projects. + Exercise independent judgment with minimal direction, displaying initiative in all tasks. + May assign and/or supervise the work of others as needed. + Other duties as assigned. **Qualifications** **Here's What You Need** + 8+ Years of Required Experience in the following: + Business analysis experience on software development projects including: the preparation of project related documentation. + Strong interpersonal, collaborative, analytical, written/verbal/ presentation communication skills in English (specifically technical writing); and well versed with MS Office suite of products and prototyping/screen mock-up tools such as Visio, SnagIt, Adobe Illustrator, or Axure. + Hands-on requirements elicitation; client management and technical documentation including traceability, use cases, prototyping, and data modeling. + Facilitating interactive sessions with business and cross functional teams. + Strong analysis experience and expertise in assessing Productio n Support issues to determine Root Cause and document items needed for data or system correction. + Developing/maintaining an understanding of key business drivers/impacts, assisting clients with identifying and solving business + Facilitating analysis of business and functional requirements and design of technology specifications, working with business / functional personnel. + Defining functional design and systems specifications; preparing/ reviewing/delivering completed packages. + Participating in and providing guidance to Business and Functional Units in developing and completing user acceptance testing, training, and implementation-related activities. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment + Must possess problem-solving skills. + Exceptional communication skills, both oral and written + Ability to respond effectively to customers with a sense of urgency. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. **Desired Qualifications:** + Familiarity with mainframe environments; SQL; Salesforce environments; Remedyforce; Core Java / J2EE development environment, and relational databases. + Experience with process improvement strategies and methodologies. + Proven ability to lead change and design more efficient processes. + Experience in Oil and Gas industry as well as general compliance and enforcement related projects as a Business Analyst. + Proven ability to work compatibly within multifaceted teams; resolve conflict; and deal with challenging situations. + Bachelor's Degree in Computer Science, Business Administration or related discipline or equivalent work experience. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Account Manager** **Working Conditions** + Professional remote office environment. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $108,888.03 - USD $155,554.33 /Yr. Submit a Referral (************************************************************************************************************************************************ **Location** _US-_ **ID** _102884_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $108.9k-155.6k yearly 7d ago
  • Analyst Consultant

    Carebridge 3.8company rating

    Analyst Job 34 miles from Ames

    Location: Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Alternate locations may be considered. This position will work in a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. The Analyst Consultant for working with Business and IT stakeholders to understand the problem domain and provide analysis to capture and manage quality requirements that align with the system solution. How You Will Make an Impact Primary duties may include, but are not limited to: * Works on highly complex business needs, develops epics and user stories manages backlog in tools and researches issues thorough subject matter expertise and an understanding of business processes. * Responsible to work with the Business to understand the growth of the business so that critical data can be analyzed for solutioning. * Proactively support the voice of the customer to ensure requirements meet the business needs and mitigate risk. * Support strategic direction and may lead system requirements definition, design, testing, training and implementation support. * Works closely with Business Owners, Product Managers and/or Product Owners to ensure business needs are captured, prioritized and understood to manage stakeholder expectations. * Assists in the analysis of the functional business requirements and implementation details to ensure design meets non functional requirements. * Participates in Product Roadmap planning and all phases of the SDLC. * Primary Interface with initiative team to ensure they have a clear understanding of the requirements. * Contributes to the development of operational readiness documentation, training materials to support rollout adoption and use of the system/functionality as needed. * May provide support during the integration and acceptance testing phases and implementation. * Demonstrated experience leading/working in collaborative teams and a proactive approach to daily interactions with stakeholders at all levels. * Adheres to the current Software Delivery Life Cycle (SDLC). * Anticipates and identifies opportunities for improvement including SDLC business processes and innovation. * Agile principles and mindsets to be used to accomplish deliverables and communication. Performs in a leadership role to help guide team members and serves as an expert for the team. * Acts as a change advocate and is a role model to others when adapting to different work styles, processes, tools and communications. Minimum Requirements: Requires a BA/BS and minimum of 6 years experience, which should include analysis, project management, working knowledge of mainframe computer hardware and operating systems; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Billing knowledge in for commercial billing in individual, small and large group. * Preferred knowledge of fully-insured and ASO business. * ISG, WGS, RMB system knowledge * Product owner/analyst ability to work with business and IT. * Agile and SAFe methodology used * The ideal candidate acts as a thought leader and role model to others when adapting to organizational change and innovation, displays a passion for being an interactive leader and a take charge problem solver, with a demonstrated assertive decision making style, with superior interpersonal skills and the ability to show diplomatic persistence strongly preferred. For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $96,936.00 to $166,176.00 Locations: California; Colorado; Illinois, Maryland, Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $53k-80k yearly est. 1d ago
  • Data Management and Conversion

    ASM Research, An Accenture Federal Services Company

    Analyst Job 30 miles from Ames

    Delivers insights on potential areas of optimization, improvement, and growth. Partners with cross-functional teams to create coordinate data architecture strategies. Responsible for knowledge sharing of Data Analytics best practices to the broader company. Collaborates with business units and management to identify Key Performance Indicators (KPIs) for data capture and reporting across the business. + Work with the SI and technical and functional leads to provide advice and support to the JPMO on the development of data management plans for data migration. + Assist the JPMO with the establishment of a Data Management IPT and facilitate subsequent Data Management IPT activities. + Work with the SI and provide advice and support to the JPMO on the development of the high-level strategy for Data Management and Conversion that provides a roadmap for performing the migration of data from legacy systems to the new modernized system. + Assist in the establishment of Data Security and Management Policy, Processes, and Procedures. + Ensure compliance with all Data Security mandates (DHS and JPMO). + Attend data conversion meetings, review products, ensure all data anomalies are addressed before migration to the new system and that reconciliation between systems, ledgers, etc. are completed. + Attend all data management and conversion meetings. Provide meeting minutes, notes, briefs, etc. as required for stakeholders and management meetings. + Support the JPMO Data Management lead in the oversight and review of all data management plans and artifacts. + Review plans developed by the SI and support the implementation of data management, data cleansing, data dictionaries, data migration, data conversion, data archiving, backup and recovery plans, and products. + Review Component legacy system data and ensure an accurate understanding of the data elements, structures, and quality is recorded. + Setup staging environments for data cleansing and conversion activities. + Assist Components in preparing for migration of legacy data into a new integrated financial, procurement, and asset management system such as executing mock data conversions and cutover activities. + Support Departmental and Component level Business Intelligence (BI) and Data Warehouse (DW) efforts in conjunction with third-party BI/DW offerings. + Work with the Requirements IPT lead to identify Component reporting requirements. + Work with the JPMO and the SI to facilitate the design and development of report and query designs. + Work with the SI and Functional Testing lead and provide advice to the JPMO on the development of test scripts for reports and ensure the data is reported as expected. + Work with the third-party provider to resolve and report defects and to test the report until all issues are resolved. + Perform data mining and analysis. + Attend, facilitate, and take minutes for meetings, as needed/requested. + Act as project manager as needed for working groups. **Minimum Qualifications** + Bachelor's Degree in Engineering, or a related scientific or technical discipline, or equivalent relevant experience + 5-10 years of overall work experience, 2+ years experience in the areas of data analytics, developing dashboards and data models **Other Job Specific Skills** + Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. + Operates with appreciable latitude in developing methodology and presenting solutions to problems. + Contributes to deliverables and performance metrics where applicable. + Design strategies for enterprise database systems and set standards for operations, programming, and security. + Design and construct large relational databases. + Integrate new systems with existing warehouse structure and refine system performance and functionality. + Intermediate proficiency level with Atlassian/Confluence/Jira + Advanced proficiency level with Microsoft application skillset **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $69,700 - $83,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $69.7k-83k yearly 60d+ ago
  • Operations Analyst, Global Partnerships & Content

    Meta 4.8company rating

    Analyst Job 30 miles from Ames

    Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page. **Required Skills:** Operations Analyst, Global Partnerships & Content Responsibilities: 1. Drive operation excellence for the Global Partnerships & Content team by deriving insights from large datasets to design, build, and launch robust data quality processes that enable Global Partnerships & Content facing team to make analytically-driven strategic decisions. 2. Extract insights from large, technical datasets and communicate recommendations to varied audiences including high-level management. 3. Utilize knowledge of SQL, Salesforce, and other tools to co-own and support and-to-end development of data quality workflows. 4. Develop a deep understanding of the business and connect the dots between teams to identify areas of improvement, efficiency, and collaboration 5. collaborate with Global Partnerships & Content leaders and other internal stakeholders on key business initiatives and special projects. 6. Manage database updates based on stakeholder requests. 7. Utilize experience in strategic planning and business operations to solve complex and diverse problems. 8. Investigate and define clear business problems and prioritize solutions using data-driven analytics, developing success metrics to measure project performance an alignment with team mission and goals. 9. Serve as thought leader for data-informed initiatives and guide Global Partnerships & Content team direction overall. 10. Telecommute from anywhere in the US permitted. **Minimum Qualifications:** Minimum Qualifications: 11. Requires a Master's degree (or foreign degree equivalent) in Business, Business Analytics, Computer Engineering, Economics, Information Technology and Management, or related field and 24 months of experience in the job offered or in a data analytics or computer-related occupation. 12. Requires 24 months of experience in the following: 13. 1. Demonstrating SQL knowledge and Excel skills 14. 2. Proven stakeholder management experience - including managing multiple cross-functional partners simultaneously 15. 3. Solving complex and diverse business problems 16. 4. Salesforce (especially with Dataloader) or other CRM tools 17. 5. Experience driving the full project lifecycle from conceptual strategy to final execution 18. 6. Establishing operational discipline and rhythm for businesses and teams 19. 7. Experience using Tableau 20. 8. Leading/influencing stakeholders experience at different levels of an organization, AND 21. 9. Leading organizations through large-scale change management processes. **Public Compensation:** $187,860/year to $192,170/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $59k-83k yearly est. 28d ago
  • Operational Analyst

    Datavant

    Analyst Job 30 miles from Ames

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This role reports to the Director, Strategic Operations. This is a highly visible role and an excellent opportunity for a finance / operations professional to join a dynamic, high-growth environment and accelerate their development. **As an Operational Analyst, you will:** + Analyze operating variances and derive insights to drive action and communicate complex issues in a clear and concise way across customer operations and coding operations + Own operations models, including capacity planning, throughput analyses, staffing models and other P&L-oriented activities to drive thoughtful decision-making + Provide leadership, collaboration, and input into the development and usage of internal dashboards that help Datavant's leadership team monitor important KPIs, business drivers, and trends + Support all deliverables for the executive leadership team, including the preparation of the monthly / quarterly updates and customer-facing packages + Provide ad hoc analysis support to finance and operations teams, collaborating across the organization, including business analytics group + Partner with Production and Quality operations on continuous improvement projects to ultimately improve our customer satisfaction + Partner with peers in other departments to achieve company goals, develop a mutual understanding of roles, and foster a positive work environment + Oversee metrics for large projects embracing a data driven culture for success + Be a team player who is flexible and willing to help out where needed **What you bring to the table:** + Bachelor's degree in Finance, Economics, or a healthcare-related field + 4+ years of experience in investment banking, management consulting, or a high-growth technology company, in a finance or operational analyst capacity + Passion, interest, and understanding of the healthcare technology industry + Must possess advanced Excel modeling and data analytical skills + Ability to parse complex operational and financial analyses to drive decision-making + Strong presentation skills with the ability to create and deliver engaging and impactful presentations tailored to diverse audiences, including senior leadership + Expertise in leadership reporting, preparing concise and actionable insights to support strategic decision-making + Excellent communication and organizational skills **Bonus If:** + Familiarity with HIPAA patient privacy requirements + Experience in risk adjustment coding Apps and technology is a plus We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $106,000-$125,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at *********************** . We will review your request for reasonable accommodation on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $106k-125k yearly 14d ago
  • Vibration Analyst

    I-Care USA 4.8company rating

    Analyst Job 30 miles from Ames

    I-care Reliability Inc. is hiring for a Vibration Analyst to support our growing team in Des Moines, IA. The I-care analyst will be responsible for providing condition monitoring services as directed by management. The Analyst coordinates and assists scheduling work as necessary as well as assembles and maintains technical data and reports as required by the client and I-care. The Analyst will be accountable for overall safety, including ensuring compliance with all I-care, client, OSHA, and all other applicable standards to the facility that they are servicing. The Analyst is also expected to be a technical resource to the client and I-care employees in the troubleshooting lubrication related issues and performs and oversees specific projects as assigned. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Leads condition monitoring program setup or for clients as required, including but not limited to: a. Building and maintaining CM technology databases to applicable I-care and client required standards. b. Assist in advanced setup work such as Technology Mapping, Criticality Analysis, etc. c. Equipment walk down and information gathering. 2. Responsible for communication and education between the company and clients, including but not limited to: a. Communicating the I-care deliverables to the client. b. Conduct technology awareness sessions for clients as requested. c. Submit documented case studies for customer to support machine life cycle improvement. d. Must be able to interact comfortably, gain trust and communicate effectively. 3. Responsible for necessary auditing, metrics and reporting, including but not limited to: a. Ensuring all databases in compliance with current applicable standards. b. Managing all database changes. c. Lead Management of Change (MOC) process adherence. e. The accuracy and the timeliness of all internal and external communications and reporting. f. Nuisance alarm management. 4. Responsible for the overall safety awareness of the work environment. a. Ensuring compliance with I-care, client, OSHA, and other applicable standards. b. Actively participates in I-Care and client safety programs to foster continuous improvement. c. Issue's a “Stop Work” action if any situation, environment, or condition is an immediate concern of injury to himself or others. If it is not safe than do not perform the work until a safe method or condition exists, period. 5. Mentoring - A few of the activities in the area of Mentoring will include, but are not limited to: a. Assist in training/mentoring of I-Care employees. b. Able to convey obtained knowledge from seminar/training sessions. 6. Performs Condition Monitoring and Reporting of equipment. Condition Monitoring responsibilities include but are not limited to: a. Collect technology data in accordance with I-Care and best practice industry standards. b. Maintains technology databases with current information. c. Performs Visual Inspection of equipment for proper installation, damage, etc. d. Data or Image analysis of the technology data for defect or deficient conditions. e. Reports results in clear concise manner following all I-Care and/or client procedures for content. 7. Other Responsibility a. Performs special projects as assigned. Work on call and/overtime as needed and required. b. Ensures that work area and all I-Care and/or client supplied equipment is clean, secure, and well maintained. GENERAL PERFORMANCE MEASUREMENTS 1. Technical - accurate analysis and reporting of technology data, reports are accurate, neat, and assignments are completed as scheduled. 2. All inquiries are courteously attended to. Good business relations exist with I-Care employees and clients. A professional image is projected at all times. 3. Work is performed safely and employee actively participates in continuous improvement of the safety programs. Work areas and equipment are kept neat, clean, and well organized. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent, College Graduate preferred in technology or engineering field. ASNT-TC1A or ASNT-CP189 Professional Certification Level 2, or ISO Category 3, or industry equivalent. REQUIRED KNOWLEDGE: Mechanical CM Analyst: machinery fundamentals including: pumps, motors, gearboxes, blowers, compressors, switchgear, etc. Knowledge of mechanical fundamentals, such as fits and tolerances. Detailed knowledge of data acquisition techniques utilizing Vibration Analyzers, Ultrasound. Working knowledge of other condition monitoring technologies. Electrical CM Analyst: knowledge of electrical fundamentals including: switchgear, fuses, disconnects, cable, torqueing of fasteners, transformers, etc. Knowledge of data acquisition techniques utilizing Infrared Cameras, Ultrasound, Motor Testing Equipment. Working knowledge of other condition monitoring technologies. EXPERIENCE REQUIRED:3 or more years of direct related experience. SKILLS/ABILITIES: Good communication skills, both oral and written. Proficient computer skills, including but not limited to Windows, Word, and Excel. Solid analytical and problem-solving abilities. Able to work well independently.
    $64k-81k yearly est. 60d+ ago
  • Data Analyst and Administrator

    Brokers International 4.3company rating

    Analyst Job 28 miles from Ames

    As The Original Agency Builder since 1983™, Brokers International is one of the largest and most experienced insurance marketing organizations in the country. We work effortlessly to help our agency partners, and their financial professionals build their businesses and serve their customers through innovative products, marketing, compliance, and operational support. In June of 2021, we partnered with Integrity Marketing Group, the nation's largest independent distributor of life and health insurance products, to help us expand our reach and provide a more holistic planning service to agents and agencies across the industry. Under the leadership of Mark Williams, BI is making significant investments in talent, operations, sales and marketing capabilities, and digital platforms in order to step-change its ability to drive accelerated growth as a strategic partner. BI and it's subsidiary organizations are making significant investments in talent, operations, sales and marketing capabilities, and digital platforms in order to step-change its ability to drive accelerated growth as a strategic partner. Our culture is one of inclusion, diversity of thought and passionate teamwork. You will be surrounded by individuals that are passionate about our company, our brand, the level of support we provide our partners, and working as one integrated team. Our core values are Teamwork, Work Ethic, Integrity, and Customer Service. If you are up for the challenge, come join us and be part of taking BI on a new journey of accelerated growth and success. Job Summary Excellent opportunity to join a successful well-established wholesale insurance company looking to grow to the next level. The Data Analyst and Administrator will focus on understanding and analyzing all Integrity Wealth data needs, requirements, sources and platforms. This role will provide data analysis and customer support, working to establish efficiencies in the data process. A successful candidate will have goals of data engineering and understand the data platforms. Primary Responsibilities: Effectively work in a matrixed team in support of specific business and/or regulatory needs. Troubleshoot and research data inconsistencies, create efficiencies, support Wealth platforms including Black Diamond, Pershing, Charles Schwab, Salentica, Nexus. Research and build a detailed understanding of the problem and related data assets in order to code the data processing and analysis. Ensure that the data used follows the compliance, access management, and control policies of the company while meeting the data governance requirements of the business. Work with technical groups to support the collection, integration, and retention of the data sources. Apply data visualization and summarization techniques to the analytical results. Interpret and communicate the results in a manner that is understood by the business. Primary Skills & Requirements: Bachelor's or Masters's Degree in Mathematics, Engineering, Computer Science, or equivalent work experience. 5+ years related technical experience and 3+ years analytical experience in the Banking/Financial industry or similar highly regulated industry. Understand all sources of data - DTCC, DST, DAZL, Nexus, Pershing, Charles Schwab, etc. Data migration skills - ETL processes, API integrations Previous experience with Black Diamond, Salentica, Pershing, and Charles Schwab preferred Ability to reconcile data across multiple platforms About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
    $52k-72k yearly est. 1d ago
  • Business Analyst/Trainer

    Cemen Tech 3.8company rating

    Analyst Job 46 miles from Ames

    PURPOSE OF
    $48k-71k yearly est. 10h ago
  • Operations Analyst, Workforce Management

    Carrotfertility

    Analyst Job 30 miles from Ames

    About Carrot: Carrot Fertility is the leading global fertility, family-building, and lifelong hormonal healthcare platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support. The Role: Carrot is looking for an Operations Analyst to join our Operations team. Reporting to the Senior Operations Manager, Predictive Analytics, you will handle daily workforce management tasks, including intraday monitoring, scheduling, time-off requests, and managing our workforce platform. You'll collaborate with Operations and Member Success leadership to ensure optimal staffing coverage and adherence to business needs. As part of our Operations team, you'll directly assist our Member Success team who supports Carrot's members through various modalities (e.g. phone, email, and any future channel). You'll analyze volume trends, interpret data, and make staffing recommendations that align with financial goals and operational priorities. You'll also present insights and recommendations to leadership to drive strategic decisions. To excel in this role, you must thrive in a fast-paced environment, communicate effectively, solve problems efficiently, and present data-driven insights clearly. Strong time management and flexibility for special projects are essential. This is an individual contributor role with key responsibilities including: Perform intraday management by monitoring and optimizing agent efficiencies and schedule adherence in real time. Work with Member Success leadership to adjust workflows dynamically to meet business demands and maintain service level targets. Develop and manage workforce schedules to ensure SLA compliance, making real-time adjustments as needed to adapt to changing business conditions. Track and analyze key performance metrics-including contact volume, abandon rate, ASA, AHT, adherence, occupancy, and utilization-to identify trends, optimize performance, and drive continuous improvement. Conduct deep-dive analyses to uncover root causes and provide actionable insights. Collaborate with Operations and Member Success leadership to develop and execute workforce-related strategies that enhance scalability and operational efficiency. Oversee our workforce management platform, ensuring seamless functionality and alignment with business needs. Partner with the Senior Operations Manager, Predictive Analytics and Carrot's Business Intelligence team to design, enhance, and maintain reporting tools that deliver meaningful performance insights to senior management and key stakeholders. Manage time-off requests for Member Support agents by assessing seasonal work volumes and determining the optimal number of agents to be off on any given day, acting as the primary point of contact for coordinating approvals. The Team: You will join a fast-growing Operations team at Carrot with the opportunity to work with various teams across the organization. This is an in office position at our Des Moines, Iowa location. Minimum Qualifications: Bachelor's Degree 2+ years of experience in workforce management, specifically within a contact center or high production environment Advanced Excel skills and the ability to manipulate and model large sets of data Experience managing WFM software or tools (e.g., Tymeshift, Five9, etc.) Effectively communicate complex information to a diverse group of business partners Excellent written, verbal, and presentation skills Ability to independently manage multiple tasks for multiple groups and work reliably in time-sensitive situations Demonstrates a high degree of personal accountability, passion, and execution Experience working closely with senior support leaders, prior exposure to high-growth, fast-paced work environments Preferred Qualifications: Experience working closely with senior support leaders, previous exposure to high-growth work environments Proficiency with Atlassian tools (e.g., Jira, Confluence) Proficiency with Zendesk, or other relevant CRM tools Exposure and comfort using business-data tools (e.g., Domo, Tableau) Flexible and able to change priorities quickly, capacity to manage multiple priorities Compensation: Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $67,000-$80,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: ******************************** Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare's Innovators. Carrot's global workforce has been acknowledged with several accolades, including Fortune's Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.
    $67k-80k yearly Easy Apply 1d ago
  • Business Application Analyst

    Information Systems 3.6company rating

    Analyst Job 13 miles from Ames

    Join our Information Systems team today! Our mission is to improve and enhance the health and well-being of those we serve. We offer a team approach to healthcare and a competitive benefits package. Status: Full-Time Shift: Days Shift Time Schedule: 8:00 am - 4:30 pm. Days: Monday-Friday We offer competitive pay and a great benefits package that includes: Medical Insurance Dental Insurance Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Life insurance Aflac Short-term and long-term disability coverage Wellness program and reimbursement Free access to Boone County Hospital's onsite fitness room Generous PTO Accrual Plan Sick Pay Iowa Public Employees Retirement System (IPERS) Employee Assistance Program (EAP) Onsite Cafeteria Salary Scale: $29.59 - $43.16 Based on experience. BOONE COUNTY HOSPITAL POSITION SUMMARY: The Business Application Analyst will work collaboratively with users of the Meditech Electronic Health Record and related applications at the Boone County Hospital and Clinics to: Provide education, training and support of the organization wide heath information systems and related business applications. Develop and analyze reports. Facilitate appropriate access to information systems, protects confidentiality and security of information, reduces redundancy, and supports quality decisions across the health care continuum. Prioritize and implement requested changes, investigate end users' preference while making build decisions. Review and test updates for end user acceptance and integrated testing. Conduct a variety of application administration roles, including application configuration, workflow, and information analysis, and maintaining various information systems. This position serves as a Senior SUPERUSER for business and reporting modules as deemed necessary. BEHAVIORAL REQUIREMENTS: Boone County Hospital has developed standards for behavior expectations of all employees. Please refer to the Boone County Hospital Standards of Behavior. ESSENTIAL FUNCTIONS: Supports Hospital and Clinics EHR and supporting applications. Responsible for the implementation and maintenance of business applications, providing training, education, guidance, and support from project inception through completion. Utilize data extract/transform/load tools and SQL based scripting methods to import/export data and to design, test, and implement processes for bulk record add, update, or delete as required to support application. Research and analyze current workflows to identify optimization opportunities and recommend solutions for improved outcomes. Collaborate with stakeholders to assess needs and challenges, proposing data-informed solutions. Perform necessary data manipulation/format modification of source data to achieve optimal uniformly for data comparison, conversion and standardization across source data systems and interfaces. Independently facilitates design of workflow by designing improved efficiencies, solving complex workflow issues, and incorporating quality initiatives. Troubleshoots applications with appropriate internal and external resources to resolution. Conducts thorough systems assessment and utilizes findings when developing new or enhanced information system applications to be used by clinical users. Partners with vendors and other staff to implement new systems and application upgrades. Supports and troubleshoots various system interfaces. Facilitates the education of staff through the development and implementation of information system applications and related competencies and orientation. Evaluates and maintains appropriate system documentation and updates. Performs other duties as required. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: Knowledge and experience with industry standard report writers. Experience with creating, running, and updating custom reports. Ability to manage multiple concurrent projects. Demonstrates interpersonal relationship skills to work closely with end users to support information systems. Identifies areas for procedural improvements. Provides detailed specifications describing functions to be automated. Demonstrates ability to self-manage based on assigned task and to assume full ownership of overall outcomes. Demonstrates knowledge of procedures for maintaining security, confidentiality, and integrity of employee, patient, family, and other medical information. EDUCATION and/or EXPERIENCE: Bachelor's degree preferred. Experience of 5 years or more in a related field will be considered in lieu of degree. Requires minimum of two (2) years of experience in healthcare, product development, research, data science, reporting and analytics, or economics. Requires minimum of one (1) years of experience working in or with an EMR or similar business application. Experience with Meditech preferred. Demonstrated ability to be self-directed with excellent organizational, analytical, writing, interpersonal and project management skills. Strong analytical and creative thinking skills with the ability to quickly assimilate new concepts, business models, and technologies to make effective decisions and solve complex problems. COMMUNITCATION SKILLS: Effectively communicate with all levels of staff, clinical staff, and physicians to resolve complex issues involved with the Health Information Systems. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to prepare presentations that conform to prescribed style and format. Ability to effectively present information to top management, board, public groups, staff, medical staff, or patients. The ability to keep information confidential. Ability to deescalate. PHYSICAL ACTIVITY REQUIREMENTS: Physical Activity Requirements Up to 33% 34-66% 67-100% N/A Sitting X Standing X Walking X Climbing X Bending/Stooping/Kneeling X Repetitive Motion X Lifting/Carrying X Hearing X Seeing X How often are these weights lifted or carried? Up to 33% 34-66% 67-100% N/A 2-10 pounds X 11-20 pounds X 21-30 pounds X 31-40 pounds X 41-50 pounds X 51 pounds or more X EQUIPMENT/TOOLS: Computers, telephones, and EMR related appliations. WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Vision must be correctable to view computer screens and read printed information. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Hearing must be in the normal range for telephone contacts and other conversations. The above is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities, or requirements.
    $29.6-43.2 hourly 12d ago
  • Database Analyst V

    Govcio

    Analyst Job 30 miles from Ames

    GovCIO is currently hiring for a remote Database Analyst VUSPS TESS. **Responsibilities** + Reviews, evaluates, designs, implements and maintains company database[s] + Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process + Writes codes for database access, modifications, and constructions including stored procedures + Demonstrates expertise in a variety of the field's concepts, practices, and procedures + Relies on extensive experience and judgment to plan and accomplish goals + Performs a variety of tasks + May provide consultation on complex projects and is considered to be the top level contributor/specialist + A wide degree of creativity and latitude is expected + Typically reports to a manager or head of a unit/department **Qualifications** + Bachelor's with 8+ years of database analytics experience (or commensurate experience) + Clearance Required: Ability to maintain a public trust clearance **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $94,150.00 - USD $103,171.00 /Yr. Submit a referral to this job (*********************************************************************************************************************** **Location** _US-Remote_ **ID** _2024-4769_ **Category** _Information Technology_ **Position Type** _Full-Time_
    $94.2k-103.2k yearly 60d+ ago
  • Data Analyst Technical Staff

    Intermountain Health 3.9company rating

    Analyst Job 30 miles from Ames

    This role supports the development and deployment of data analytics at Intermountain Health. As a Data Analyst-Technical-Staff, you will be part of a team that contributes to strategic initiatives, clinical standards, and operational goals through data insights. Reporting to senior leaders in Digital Technology Services (DTS), you will collaborate with business and clinical leaders across Intermountain Health. The team ensures data applications are maintained, monitored, promoted, and used effectively. **Essential Functions** + Primary support for management level leadership of a system/regional business or clinical area. + Meet regularly with leadership to provide work updates, set project priorities, and establish deliverable timelines. + Partner with Healthcare Data Advisors and Data Architects to ensure the integrity and accuracy of data for the area(s) they support. + Receive customer requests and develop/deliver meaningful information through data exploration, interpretation, report development and visual storytelling. + Effectively communicate analytic findings and recommendations to both technical and business executives. T + Regularly schedule and provide analytic work demonstrations and hands-on training for customers to promote understanding and independent consumption of analytic work. + Augment technical skillset through individual learning and participation in Intermountain analytic community educational offerings. **Skills** + SQL & database design + Data visualization tools + Office applications proficiency + Communication skills + Health care data expertise + Lifelong learner + Individual & team success **Qualifications** **Minimum Qualifications** + Intermediate skills in SQL and database tasks. + Ability to create effective visualizations and dashboards. + Proficiency in office applications for daily tasks + Good communication skills with experience presenting data insights to peers. + Knowledge of healthcare data through relevant projects + Experience collaborating with team members and contributing to group projects. + Proficiency in Product Management, Project Management, or Program Management philosophies and methodologies, and capable of applying them to data analytic projects to ensure alignment with business goals and efficient execution. **Preferred Qualifications** + Bachelor's degree in analytics related fields such as statistics, mathematics, information systems, computer science, finance, business management, or economics and two years of relevant experience performing statistical data analysis. + Bachelor's degree in another area of study with four years of relevant work experience in a role performing data analysis. + Experience without a related degree will be considered if skill set and experience are robust. **Physical Requirements:** **Physical Requirements** + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Nevada Central Office **Work City:** Las Vegas **Work State:** Nevada **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $39.18 - $61.67 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.
    $46k-57k yearly est. 2d ago
  • IT Security Analyst II

    Collabera 4.5company rating

    Analyst Job 24 miles from Ames

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Responsible for granting and maintaining security for applications, networks and data throughout the organization or unit specified based on specific security requests. • Follows processes for maintaining security with some review, with responsibility to refine security processes, standards, and definitions. • Serves as security consultant with business owners. • Understands and applies current Information Technology (IT) security policies to ensure adherence to standards established by Corporate Computer security. • Understands and applies knowledge of security system parameters and tables utilized within existing security tools and various applications. • Follows routine techniques and processes to resolve administrative issues. • Uses analytical skills to resolve low to medium level security issues. • Participates in various roles as a team member. • Occasionally participates on multiple teams. • Follows processes and actively looks for ways to improve the process. • Performs some decision making when requests fall outside of the normal processes. • Works on tasks and projects that are low to medium risk and of low to moderate complexity in nature, and where most errors are resolved by documented processes. Duties: • Administers user credentials. • Coordinates and administers daily activities regarding overall maintenance of RACF, Network, User-ID, user groups, etc. to assure security integrity. • Understands and applies current Information Technology (IT) security policies to ensure adherence to standards established by Corporate Computer security. • Understands and applies knowledge of security system parameters and tables utilized within existing security tools and various applications. • Follows routine techniques and processes to resolve administrative issues. • Uses analytical skills to resolve low to medium level security issues. • Participates in various roles as a team member. • Occasionally participates on multiple teams. • Assumes proportionate share of responsibility for an effective team and understands good teaming concepts. • Takes part in projects directly related to existing processes and tools. • Follows processes and actively looks for ways to improve the process. • Performs some decision making when requests fall outside of the normal processes. • Works on tasks and projects that are low to medium risk and of low to moderate complexity in nature, and where most errors are resolved by documented processes. Requirements: • 3 - 4 years of information technology experience required. Knowledge of roles, objects, and user profiles within SAP • Knowledge of SAP FICO or related financial background is desired • An understanding of computer security principles and the ability to independently use that knowledge • Overall knowledge of SAP security policies and general knowledge of computer security • Need sharp candidates that can get up to speed with minimal training Qualifications • 3 - 4 years of information technology experience required. Knowledge of roles, objects, and user profiles within SAP • Knowledge of SAP FICO or related financial background is desired • An understanding of computer security principles and the ability to independently use that knowledge • Overall knowledge of SAP security policies and general knowledge of computer security • Need sharp candidates that can get up to speed with minimal training Additional Information To know more on this position or to schedule an interview please contact; Elaine Locsin ************
    $69k-94k yearly est. 60d+ ago
  • Physician Contract Analyst

    Regional Health Services of Howard County 4.7company rating

    Analyst Job 30 miles from Ames

    Job Summary / Purpose Facilitates the physician compensation checklist and approval process for all MercyOne sites. Conducts survey analysis, market trends, interpretation of salary data and facilitates ongoing review and analysis of physician and NPP's compensation. Essential Key Job Responsibilities MercyOne * Prepare documentation to validate the fair market value of physician and physician-owned entity compensation structures, ensure the structures fulfill a legitimate business need and ensure compliance. * Prepare state wide market analysis for physician and NPP compensation and productivity, including survey analysis, interpretation of compensation data, and comparative analysis to market or national benchmarks. * With legal services, facilitate external reviews/Fair Market Valuations with consulting firms to determine market appropriateness of internal and external compensation plans, physician agreements, and medical management service agreements. * Responsible for maintaining and communicating fair market value data. * Collaborates and consults with management and employees regarding compensation programs. * Facilitates, in cooperation with Finance (MercyOne/Local), the completion of physician salary surveys such as MGMA Sullivan and Cotter and AMGA as requested. * Facilitates in cooperation with Finance the completion of NPP salary surveys as requested. * Maintains and make recommendations to MHN and local markets on provider compensation. * Provides state-wide leadership on physician compensation matter. * Develops and maintains expertise and knowledge on current trends and developments concerning new compensation methodologies as move to value based reimbursement and other economic changes. * Knowledgeable on regulations that impact provider compensation. * Aids senior leadership in development of compensation principles and standards. * Collaborates with MHN and Integrity and Compliance, legal professionals and departments. * Resource for local markets relative to provider compensation and contracting. MercyOne/MercyOne Des Moines: * Develop reports including findings, options and recommendations for changes in physician and NPP compensation as supported by fair market value data for senior leadership. * Analyze market data and internal compensation levels and practices to determine market competitiveness. * Develop physician and NPP compensation or incentive plans in collaboration with finance and senior leadership. * Facilitate the Provider Position Control Approval Process (depending on local and MHN policies) by working with appropriate parties to complete the Recruitment Request Form, add applicable community need and compensation information, request the pro forma from Finance, schedule the request for committee approval, and track requests and approvals. * Coordinates and analyzes compensation providing recommendations to director and senior leadership. MercyOne Des Moines: * Prepare documentation to validate the fair market value of physician and physician-owned entity compensation structures, ensure the structures fulfill a legitimate business need, negate conflicts of interest and ensure compliance. * Coordinate and prepare appropriate documentation for MercyOne Compensation Review Panel, and Des Moines Checklist Signature Meetings and PTRC Meetings and record recommendation/approval of transactions. * Create PTRC contracting workflows, procedures, checklists and other efficiency tools. * Ensures all documentation required for the review and approval of each Physician Contract is complete and uploaded to Meditract. * Review Meditract reports to ensure all physician and physician-owned groups' compensation arrangements are reviewed every three years. Minimum Qualifications Required Education * Bachelor's degree required. Master's degree preferred. PREFERRED Qualifications * Ability to effectively present information to senior leadership * Ability to respond to inquiries from regulatory agencies, customers and business community. * Strong healthcare knowledge desired. * Works with System Office, MCRP, local Boards and PTRC Committees. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
    $53k-66k yearly est. 14d ago
  • Operations Analyst, Workforce Management

    Carrot Fertility

    Analyst Job 30 miles from Ames

    About Carrot: Carrot Fertility is the leading global fertility, family-building, and lifelong hormonal healthcare platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support. The Role: Carrot is looking for an Operations Analyst to join our Operations team. Reporting to the Senior Operations Manager, Predictive Analytics, you will handle daily workforce management tasks, including intraday monitoring, scheduling, time-off requests, and managing our workforce platform. You'll collaborate with Operations and Member Success leadership to ensure optimal staffing coverage and adherence to business needs. As part of our Operations team, you'll directly assist our Member Success team who supports Carrot's members through various modalities (e.g. phone, email, and any future channel). You'll analyze volume trends, interpret data, and make staffing recommendations that align with financial goals and operational priorities. You'll also present insights and recommendations to leadership to drive strategic decisions. To excel in this role, you must thrive in a fast-paced environment, communicate effectively, solve problems efficiently, and present data-driven insights clearly. Strong time management and flexibility for special projects are essential. This is an individual contributor role with key responsibilities including: Perform intraday management by monitoring and optimizing agent efficiencies and schedule adherence in real time. Work with Member Success leadership to adjust workflows dynamically to meet business demands and maintain service level targets. Develop and manage workforce schedules to ensure SLA compliance, making real-time adjustments as needed to adapt to changing business conditions. Track and analyze key performance metrics-including contact volume, abandon rate, ASA, AHT, adherence, occupancy, and utilization-to identify trends, optimize performance, and drive continuous improvement. Conduct deep-dive analyses to uncover root causes and provide actionable insights. Collaborate with Operations and Member Success leadership to develop and execute workforce-related strategies that enhance scalability and operational efficiency. Oversee our workforce management platform, ensuring seamless functionality and alignment with business needs. Partner with the Senior Operations Manager, Predictive Analytics and Carrot's Business Intelligence team to design, enhance, and maintain reporting tools that deliver meaningful performance insights to senior management and key stakeholders. Manage time-off requests for Member Support agents by assessing seasonal work volumes and determining the optimal number of agents to be off on any given day, acting as the primary point of contact for coordinating approvals. The Team: You will join a fast-growing Operations team at Carrot with the opportunity to work with various teams across the organization. This is an in office position at our Des Moines, Iowa location. Minimum Qualifications: Bachelor's Degree 2+ years of experience in workforce management, specifically within a contact center or high production environment Advanced Excel skills and the ability to manipulate and model large sets of data Experience managing WFM software or tools (e.g., Tymeshift, Five9, etc.) Effectively communicate complex information to a diverse group of business partners Excellent written, verbal, and presentation skills Ability to independently manage multiple tasks for multiple groups and work reliably in time-sensitive situations Demonstrates a high degree of personal accountability, passion, and execution Experience working closely with senior support leaders, prior exposure to high-growth, fast-paced work environments Preferred Qualifications: Experience working closely with senior support leaders, previous exposure to high-growth work environments Proficiency with Atlassian tools (e.g., Jira, Confluence) Proficiency with Zendesk, or other relevant CRM tools Exposure and comfort using business-data tools (e.g., Domo, Tableau) Flexible and able to change priorities quickly, capacity to manage multiple priorities Compensation: Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $67,000-$80,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: ******************************** Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare's Innovators. Carrot's global workforce has been acknowledged with several accolades, including Fortune's Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.
    $67k-80k yearly Easy Apply 1d ago

Learn More About Analyst Jobs

How much does an Analyst earn in Ames, IA?

The average analyst in Ames, IA earns between $45,000 and $87,000 annually. This compares to the national average analyst range of $53,000 to $99,000.

Average Analyst Salary In Ames, IA

$63,000
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