Analyst Jobs in Albany, NY

About Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We are independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when our employees flourish personally and professionally. About the Internship Experience: As a NYSTEC intern, you will work with internal and external clients under the direction of an assigned mentor. You will learn consulting competencies, such as industry understanding, client/business perspective, leadership, resource management, opportunity development, consulting business knowledge, partnering and networking, personal interaction, managing quality, business ethics, and continued learning and development. As an intern the Policy and Program Strategic Solutions practice, your day-to-day role will be helping to advanced NYSTEC service offerings. Key Responsibilities May Include: * Perform consulting service tasks in collaboration with a mentor. * Learn the business development and sales process by assisting with project proposals, presentations, and new client activities. * Develop and foster strong relationships with internal and external clients. * Proactively share information that will make colleagues and clients more successful. * Learn and use NYSTEC's appropriate tools and processes. * Participate in internal and client-facing meetings. * Analyze materials to create written deliverables. * Prepare reports and presentations. * Track the document flow, review, and approval process between the New York State Department of Health (NYSDOH) and vendors. About You: Required Qualifications * Works under general supervision, receives minimal instruction for new assignments, and exercises a high degree of initiative and discretion in the completion of assigned tasks. * Able to problem solve complex assignments requiring research and analysis. * Must demonstrate expertise in an area of specialization and apply and interpret fundamental principles, theories, and concepts within that specialization. * Must possess excellent written and verbal communications, strong interpersonal skills, and the ability to manage and develop key relationships with colleagues and clients through collaborative thinking and a strong customer focus. * Must be well organized, able to work well under pressure, and a good team player. * Must have a commitment to the NYSTEC Experience. Education and Experience This program seeks undergraduate and graduate students with exceptional technical and research skills, combined with strong leadership potential. We look for diverse educational and professional experience. * Must be enrolled in an accredited degree program with a concentration in business, project management, technology, or a related field. The NYSTEC Internship Program for summer 2024 will run from May 12 - August 1. The typical schedule will be during normal business hours of 8:00 a.m. - 5:00 p.m. Specific hours can be negotiated based on the intern's availability. Pay rates for interns are: * $22 per hour for undergraduate students. * $24 per hour for graduate students. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ********************** if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ***************

The Data Analyst and Visualization Specialist is responsible for conceptualizing the cutting-edge analytical approaches, executing the high-volume complex advanced analytics services on an ongoing basis and developing the reusable solutions. The Data Analyst and Visualization Specialist needs to identify all the possible data points to analyze and drive insights. Be a subject matter expert for assigned business unit and provide advice to business partners on the effective use of data and insights to make better business decisions. This position is a permanent remote home-based worker. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is eligible for a monthly connectivity reimbursement to offset the costs of internet and phone expenses. Key Responsibilities: Responsible for identifying, analyzing, and interpreting trends or patterns in complex data sets Ensures a proper understanding of the customer problem and the questions that need to be answered using data in order for a customer project to succeed Collaborate with business users and analyze the data and report on provider network severity, call acceptance, call center performance, partner reporting, marketing channel effectiveness, sales analysis, customer experience, and processing the claims Translate business requirements and unstructured business issues into data analytic problems Collaborate with business users to develop, build, and implement the well governed and structured reporting capabilities for Allstate partners, agents, and consumers Manage data as a strategic asset by ensuring team provides trusted, secure, quality data Troubleshoot data quality issues Create and maintain excellent data documentation that allows the data to be understood (Metadata) and leveraged for additional use Create best practices for testing/profiling of data to ensure proper operation and accuracy Effectively communicate technical analyses and results to analytics leaders Supervisory Responsibilities: This job does not have supervisory duties. Functional Skills: Detailed knowledge of Roadside Network Operations in Insurance industry and a strong understanding of business processes, including business operations, business delivery models and business revenue models Strong communication skills Advanced data management, quality assurance and data flow skills Experience using SAS, R, SPSS or other programming language. Good Knowledge of database client software (i.e. TOAD, SQL+, SQL Developer) Experience in data extraction, data manipulation, analysis and reporting required Working knowledge of relational databases required Experience with BI tool such as Business Objects and Tableau Microsoft Office experience required Education and Experience: Bachelor's Degree or equivalent experience Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Agal Solutions is one of the fast growing IT staffing company, providing experienced functional and technical consultants in all spheres of Information technology to clients across USA, Canada & India. Agal Solutions has built a solid reputation for value and quality while meeting the needs of business professionals. Working together, our team upholds the company's core values of Human Value, Dignity, Commitment, and Excellence, ensuring that both our clients and candidates are satisfied while getting the great service they deserve. Our clients benefit from our wide talent database and our ability to provide outstanding service with the highest value and best quality… Job Description Role: Data Solution Delivery BA/ BSA/ Data Analysts Location: Albany, NY & NYC, NY Type: C2C or C2H Interview Process: Telephonic, Skype &/or F2F # of open positions: Albany, NY - 1, NYC, NY- 2 Visa - H1B,GC ,USC GC-EAD Responsibilities: · In Addition to the typical business analyst activities, candidate will be providing requirements to other Business Analysts for Data Solution Delivery Team. So, this role is one layer above the role of Business Analyst. · Candidate should have flair for dealing with Data (Data Analysis, Data Testing and Data flow etc.) · Fair amount of SQL skills will be required · Candidate should have excellent communication skills · Business knowledge of Standard and Poors and their applications will be an added advantage Required Skills: · Mapping and documenting Data Points between legacy and new systems · Translating high level requirements into highly specified project briefs · Identifying options for potential solutions and assessing them for both technical and business suitability · Conducting requirements analysis and preparing user stories for enhancements · Understanding and applying software development lifecycle · Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction · Planning and working flexibly to deadlines · Supporting users on change control and system updates · Able to grasp concepts and think creatively · Good interpersonal and communication skills · Team leadership capabilities · Able to make informed decisions on a wide range of complex business and technical issues · Able to work independently. Qualifications Candidate should have flair for dealing with Data (Data Analysis, Data Testing and Data flow etc.) · Fair amount of SQL skills will be required · Candidate should have excellent communication skills Additional Information All your information will be kept confidential according to EEO guidelines.

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page. **Required Skills:** Operations Analyst, Global Partnerships & Content Responsibilities: 1. Drive operation excellence for the Global Partnerships & Content team by deriving insights from large datasets to design, build, and launch robust data quality processes that enable Global Partnerships & Content facing team to make analytically-driven strategic decisions. 2. Extract insights from large, technical datasets and communicate recommendations to varied audiences including high-level management. 3. Utilize knowledge of SQL, Salesforce, and other tools to co-own and support and-to-end development of data quality workflows. 4. Develop a deep understanding of the business and connect the dots between teams to identify areas of improvement, efficiency, and collaboration 5. collaborate with Global Partnerships & Content leaders and other internal stakeholders on key business initiatives and special projects. 6. Manage database updates based on stakeholder requests. 7. Utilize experience in strategic planning and business operations to solve complex and diverse problems. 8. Investigate and define clear business problems and prioritize solutions using data-driven analytics, developing success metrics to measure project performance an alignment with team mission and goals. 9. Serve as thought leader for data-informed initiatives and guide Global Partnerships & Content team direction overall. 10. Telecommute from anywhere in the US permitted. **Minimum Qualifications:** Minimum Qualifications: 11. Requires a Master's degree (or foreign degree equivalent) in Business, Business Analytics, Computer Engineering, Economics, Information Technology and Management, or related field and 24 months of experience in the job offered or in a data analytics or computer-related occupation. 12. Requires 24 months of experience in the following: 13. 1. Demonstrating SQL knowledge and Excel skills 14. 2. Proven stakeholder management experience - including managing multiple cross-functional partners simultaneously 15. 3. Solving complex and diverse business problems 16. 4. Salesforce (especially with Dataloader) or other CRM tools 17. 5. Experience driving the full project lifecycle from conceptual strategy to final execution 18. 6. Establishing operational discipline and rhythm for businesses and teams 19. 7. Experience using Tableau 20. 8. Leading/influencing stakeholders experience at different levels of an organization, AND 21. 9. Leading organizations through large-scale change management processes. **Public Compensation:** $187,860/year to $192,170/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Delivers insights on potential areas of optimization, improvement, and growth. Partners with cross-functional teams to create coordinate data architecture strategies. Responsible for knowledge sharing of Data Analytics best practices to the broader company. Collaborates with business units and management to identify Key Performance Indicators (KPIs) for data capture and reporting across the business. + Work with the SI and technical and functional leads to provide advice and support to the JPMO on the development of data management plans for data migration. + Assist the JPMO with the establishment of a Data Management IPT and facilitate subsequent Data Management IPT activities. + Work with the SI and provide advice and support to the JPMO on the development of the high-level strategy for Data Management and Conversion that provides a roadmap for performing the migration of data from legacy systems to the new modernized system. + Assist in the establishment of Data Security and Management Policy, Processes, and Procedures. + Ensure compliance with all Data Security mandates (DHS and JPMO). + Attend data conversion meetings, review products, ensure all data anomalies are addressed before migration to the new system and that reconciliation between systems, ledgers, etc. are completed. + Attend all data management and conversion meetings. Provide meeting minutes, notes, briefs, etc. as required for stakeholders and management meetings. + Support the JPMO Data Management lead in the oversight and review of all data management plans and artifacts. + Review plans developed by the SI and support the implementation of data management, data cleansing, data dictionaries, data migration, data conversion, data archiving, backup and recovery plans, and products. + Review Component legacy system data and ensure an accurate understanding of the data elements, structures, and quality is recorded. + Setup staging environments for data cleansing and conversion activities. + Assist Components in preparing for migration of legacy data into a new integrated financial, procurement, and asset management system such as executing mock data conversions and cutover activities. + Support Departmental and Component level Business Intelligence (BI) and Data Warehouse (DW) efforts in conjunction with third-party BI/DW offerings. + Work with the Requirements IPT lead to identify Component reporting requirements. + Work with the JPMO and the SI to facilitate the design and development of report and query designs. + Work with the SI and Functional Testing lead and provide advice to the JPMO on the development of test scripts for reports and ensure the data is reported as expected. + Work with the third-party provider to resolve and report defects and to test the report until all issues are resolved. + Perform data mining and analysis. + Attend, facilitate, and take minutes for meetings, as needed/requested. + Act as project manager as needed for working groups. **Minimum Qualifications** + Bachelor's Degree in Engineering, or a related scientific or technical discipline, or equivalent relevant experience + 5-10 years of overall work experience, 2+ years experience in the areas of data analytics, developing dashboards and data models **Other Job Specific Skills** + Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. + Operates with appreciable latitude in developing methodology and presenting solutions to problems. + Contributes to deliverables and performance metrics where applicable. + Design strategies for enterprise database systems and set standards for operations, programming, and security. + Design and construct large relational databases. + Integrate new systems with existing warehouse structure and refine system performance and functionality. + Intermediate proficiency level with Atlassian/Confluence/Jira + Advanced proficiency level with Microsoft application skillset **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $69,700 - $83,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years. THE OPPORTUNITY: Position: Helpdesk Associate Analyst Duration: 9+ months (Possible Extensions) Location: Albany, NY - 12211 Job Description: An entry level position requiring an IT Associates, Bachelor's degree or IT Certification or equivalent experience. 1 to 3 years' experience in a Helpdesk or Customer Service environment. Responsible for providing technical phone based support, laptop, desktop, printer and network connectivity issues as well as applications throughout the Corporate and Retail Bank Enterprise. A Day In the Life Of First Level Representative: • Responsible for providing technical support, laptop, desktop, printer and network connectivity issues as well as application support throughout the Corporate and Retail Bank Enterprise. • Position's focus is on technical phone support to our internal Employees. • Phone Based Support • Answer incoming client calls on a wired headset at your desk, average 25-40 calls per day • Perform initial problem determination by asking client trouble shooting questions • Utilize Service Manager to find appropriate Knowledge article to use • Document clients call and steps taken in Service Manager • Stay informed, read News Articles and Group Chat feeds • Manage Callers time effectively, use escalation guidelines • Resolve Call using all available resources to you striving for First Call Resolution or sending a ticket when deemed necessary • Manage After call work and Auxiliary time daily 50 minutes or less • Receive 2 - 15 minute breaks scheduled by you when there is phone availability • Receive a half hour lunch for an 8.5 hour workday scheduled by management Goals: • First Call Resolution minimum goal 88% • After Call Work & Auxiliary combined goal of 10% or less • Quality Score 98% or higher • Survey Score 4.85% or higher out of 5.0 Qualifications Mandatory Skills: • IT Associates, Bachelor's degree or IT Certification or equivalent experience • 1 to 3 years' experience in a Helpdesk or Customer Service environment

Optimere performs mail sorting; performing some of the work that would typically be performed by the USPS . For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings. Essential Duties and Responsibilities: May be trained to prepare reports which convert Winsort and Msort programs to combine the information for accurate reporting, Oversees quality function in command center. Assures TQM processes and procedures are followed at all times. Performs follow-up to assure processing proceeds a pace required to meet postal deadlines. Maintains radio traffic between leads, managers and technicians. Pull in non-qualifier trays at close of job, tracks hourly totals of machines and updates planning sheets as needed. Updates LMS as required. Demonstrates safety and security precautions and follows company policies. Other duties as assigned to assist supervisors and other members of management from the command center. Knowledge, Skills & Abilities: Ability to read, understand and follow verbal and/or written instructions. Ability to work in a fast-paced environment. Ability to pay attention to detail. Experience/Education/Training Requirements: Minimum of one year progressively responsible experience in a production or mailing industry environment. Experience in any one of the following areas where familiarity of USPS requirements and/or regulations are applied: Presort, mailroom, associated industries). Strong knowledge of MS Excel and/or MS Access. Basic knowledge of MS Word, internet and e-mail. We will: Provide the opportunity to grow and develop your career through training and access to various development programs Offer an inclusive environment that encourages diverse perspectives and ideas Offer a casual and safe work environment Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits: pbprojectliving.com: Paid time off Multiple Insurance options: Medical/Dental/Vision/Pet Multiple savings plan options: 401K Plan with company match; Health Savings Account; Dependent Care Access to PB Life Perks Discount Program Eligible for PB Employee Referral Program $$ Training and opportunities for advancement Tuition Reimbursement Weekly Paychecks We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Equal Opportunities Optimere is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Optimere does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable PLEASE NOTE: Optimere is unable to sponsor visas at this time. You must be a US Citizen or Permanent Resident authorized to work in the US.

The position supports required data integration and transformation processes crucial to the implementation and function of the Gainwell Medicaid Fiscal Agent services product. Serves as a data analyst performing research and requirement analysis, creation and design of data specifications and mapping documents, and presents findings to appropriate team members, clients and vendors. Determines best practices and provides suggestions on how to improve current practices. Job Description o Facilitates and/or participates in JAD (Joint Application Design), RAD (Rapid Application Development) and DSD (Design Specifications Document) sessions to define and understand the business requirements and present detailed systems design documentation for data interface files, data conversion and any other method of data exchange. o Works aggressively to define project scope. Ties data interface roster elements back to a valid requirement. Works with the customer and account management to control the scope of the project. o Responds to action items by assigned due dates. o Escalates concerns to project management, such as delays or risks of delays as early as possible. o Creates accurate data mapping documents according to the mapping process. o Works toward delivering a first draft solution to ETL developers for coding, by rapidly understanding which details about the mapping can be deferred. o Supports DSD creation and response. o Works closely with configuration team to ensure synchronicity of configuration to interfaces and mappings. o Refines mapping documents, adding more detail and filling out deferred material as questions are resolved. o Uses SQL, data models, data element dictionary and schema to perform data and business analysis. o Creates unit test cases for area of responsibility. o Supports Unit Testing, System Integration Testing, System Testing, and User Acceptance Testing. Previous Work with analyzing, monitoring healthcare plan data focusing on medical claim and financial processing member eligibility processing, provider networks and MCO contract details, auditing and reporting in compliance with Federal and State requirements Knowledge of Payment Reform methodologies under the Affordable Care Act and related initiatives in the Medicaid space Analytical and data analysis skills using Microsoft SQL (required) Healthcare knowledge within a claims processing environment preferably in Medicaid What we're looking for 4 years data analysis and business knowledge within a healthcare environment and testing arena 3-5 years of Microsoft SQL experience specifically using SQL to analyze healthcare data. 3+ years experience with QNXT or FACETS 5-10 years in Medicaid IT, including experience with HIPAA code sets and business rules 2+ years experience with state Medicaid agencies and/or vendors focusing on analysis or provider, member and claims data.

About Client: They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!! Job Title: Health Payer Technology Medicare Consultant Job Level: Senior Level Job Description: THIS IS WHAT YOU WILL DO... You will be adapting existing methods and procedure to create possible alternative solutions to moderate complex problems. You will design and implement solutions that are Medicare complaint. You will be understanding the strategic direction set by senior management as it relates to team goals. WE ARE LOOKING FOR SOMEONE.!! Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Who is experienced in systems and processes required to support health plan! Who is currently in Medicare/ Medicaid! Who holds 2+ years Program management, full lifecycle project, SDLC, Agile, Waterfall, SCRUM experience! Who holds 2 years experience with Medicare systems and technologies with formal consulting! Qualifications Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Additional Information All your information will be kept confidential according to EEO guidelines.

GovCIO is currently hiring for Critical Response Systems Analyst to support our client's contract needs. The candidate will be responsible for delivering and supporting large-scale system, application, and service monitoring solutions. This position involves the deployment and support of the tools the agency uses to monitor their systems and applications. Individual will work with a small team to gather monitoring requirements from stakeholders and deliver solutions utilizing the enterprise monitoring toolset. The candidate will be responsible to document project milestones and keep management appraised of progress and any risk to project completion. Works in a team environment and serves as proxy for other team members as needed. This position is located in the San Antonio area and will be a full remote position. **Responsibilities** + **Operational Monitoring and Event Management:** Develop and maintain operational application performance monitoring dashboards leveraging out of the box Dynatrace software product capabilities. Monitor operational events to allow for normal operation and to detect/escalate exception conditions facilitating proactive incident detection and response. Ensure the measurement and control of IT services is based on a continual cycle of monitoring, reporting, and coordinated operational support/response actions for all IT services. + **Communications Management and Centralized Coordination:** Operate and maintain a communications and coordination bridge to ensure handling of structured activities targeted at the central management of operational events, incidents, routine operational activities and reporting on the status or performance of IT services. + Deploying and providing support to Application Performance Management tools, as well as firefighting production problems that are performance related. + Analyze performance data and act on negative performance trends to identify root cause + Coordinate incident response bridges, routine operational activities, and reporting to ensure timely issue resolution. + Gather monitoring requirements from NPOs and implement solutions using Dynatrace to enhance system observability. + Support large-scale Linux and Windows OS environments, web applications, and service monitoring solutions. + Document project milestones, communicate progress to management, and identify risks that may impact project completion. + Utilize tools such as ServiceNow (SNOW), Splunk, SSH Clients, and Dynatrace for incident monitoring, management, and documentation. + Conduct trend analyses to identify root causes of recurring issues and implement countermeasures to reduce incident frequency. + Assist Tier 2/3 teams in testing and developing new updates and patches before deployment. **Qualifications** + Bachelor's with 5 - 8 years (or commensurate experience) + Minimum 2+ years of hands-on technical working experience in installing, configuring, troubleshooting different Dynatrace components. + Solid understanding of large scale applications, monitoring, and fault management + Ability to track multiple deadlines in parallel + Good technical skills + Excellent verbal and written communication skills + Self-driven individual with good project management skills + Strong experience with Linux systems + Coordinate between support and development teams to ensure effective delivery of monitoring services to the end-user + Ability to do limited travel (0-4 times a year) + **Clearance Required:** Must be able to obtain and maintain AOUSC Public Trust Preferred Skills and Experience + Bachelor's Degree + 2 Years' experience with ITIL processes + 5+ years of technical knowledge of TCP/IP, DNS, network devices & protocols and their impact on web performance. + 3+ years of hands-on technical working experience in performance tuning and capacity planning. + ITIL v3 or 4 certification or training + Experience with court operations, processes, and procedures **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $80,000.00 - USD $90,000.00 /Yr. Submit a referral to this job (****************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-5788_ **Category** _Information Technology_ **Position Type** _Full-Time_

Employment Type: Full Time, Mid-Level Department: Information Technology CGS is seeking a FOIA Consultant to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in processing FOIA requests, creating FOIA correspondence, and communicating negotiations, among additional relevant tasks. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Receive, review, and analyze new and backlogged Freedom of Information Act (FOIA) requests. * Intake incoming requests and prepare FOIA request folders. * Enter request data in the FOIA tracking database. * Draft response letters and other FOIA correspondence. * Communicate and initiate negotiations with requesters, FOIA staff, sponsors (or regulated industry representatives), and contractors pertaining to records requested and associated information to be released. * Serve as a liaison with requesters, and on rare occasions, other agencies and appellants, regarding records that may involve more than one (1) agency component/office. * Coordinate searches for responsive documents and identify duplicate records. * Review program records for responsiveness and offer release determinations. * Ensure released materials do not contain information exempted under the applicable exemptions. Qualifications: * Three (3) years of experience processing Freedom of Information Act (FOIA) requests. * Demonstrated experience and knowledge of FOIA rules and regulations; specifically applying exemptions b(4), b(5), and b(6). * Experience redacting records with trade secrets and confidential commercial information. * Ability to read, write, speak, and understand English. * Ability to work independently. * Excellent oral and written communication skills. * Ability to obtain a government security clearance. Ideally, you will also have: * Prior federal government experience is valued. * Experience with FOIA tools like FOIA EXPRESS. * Experience using SecureRelease. * Active security clearance preferred. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $65,471.47 - $88,854.14 a year

Job Details Albany Office - Albany, NY Full Time Occasional M - F 9am - 5pm Information TechnologyDescription New York eHealth Collaborative: Operations Center Analyst New York eHealth Collaborative (NYeC) is a not-for-profit organization working in partnership with the New York State Department of Health to improve healthcare by collaboratively leading, connecting, and integrating health information exchange across the State. Founded in 2006 by healthcare leaders, NYeC works to help New York State achieve the Triple Aim of improving the patient experience of care, delivering better health outcomes, and reducing costs. On behalf of the State, NYeC leads the Statewide Health Information Network for New York (SHIN-NY), a network connecting healthcare providers statewide, develops policies and standards that support the utilization of health technologies, and assists healthcare providers in adopting and effectively using electronic health records. Position Summary: The Operations Center Analyst provides an array of support activities for incident resolution and service requests reported by both internal and external NYeC customers. Responsibilities include initial assessment, triage, research, and resolution of incidents and service requests regarding the use of application software products and/or infrastructure components. The Operations Center Analyst must be high energy, creative, and approach complex problem solving with enthusiasm and customer urgency. The Analyst is responsible for listening and documenting a clear picture of the issue being reported by the customer through conversations with customers, email, and the use of support tools such as Jira. Problems that cannot be resolved will be escalated to NYeC level 2 or level 3 teams for further analysis and remediation. We are looking for candidates that are self-starters and that are driven by a thirst for knowledge and chasing opportunities to learn more so that issues can be resolved on the first attempt as much as possible. This position reports to the Service Desk Manager and is operated out of the Albany, NY office. Primary Responsibilities: Creates an amazing customer support experience for NYeC internal and external customers; Addresses, analyzes, and resolves incidents and requests from NYeC internal and external customers; Logs and tracks incidents and requests from identification through resolution within Atlassian ticketing systems; Performs Q/A and maintenance activities on NYeC platforms such as master patient indexes; Assists in the development and maintenance of comprehensive and easy-to-follow documentation for standard operating procedures; Provides after hours and on-call support to NYeC customers; Adheres to and supports SLAs (Service License Agreements) and NYeC standards, policies, and procedures; Conducts daily, weekly and quarterly meetings with NYeC customers; Mediates weekly NYeC Change Control meetings and is responsible for associated documentation; Provides training for staff in the use of a variety of applications, systems and services. Manages and creates SharePoint Sites, Jira accounts, Mailboxes, Team Groups. Conducts daily maintenance on Microsoft Exchange and other NYeC systems. Provisions user access to NYeC systems using Active Directory and other associated tools. Assist with the onboarding and offboarding of NYeC employees and vendors; Responsible for providing detailed documentation for NYeC users and vendors regarding outages, maintenances, and upgrades; Performs other tasks and duties as assigned. Experience and Skills: Must demonstrate an obsession for customer service and team collaboration. This role must have the ability to be on site in our Albany office on a hybrid schedule and travel occasionally as needed to our Manhattan, NY office. This means a minimum of 1 day per week in the NYC office but most likely this position will be in the office 2-3 days per week. Must be detail oriented, have strong people skills, and able to communicate ideas and results effectively in both oral and written form. Associate's or Bachelor's degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related fields or equivalent work experience. Knowledge of Windows O/S, MS Office, and Jira. 2+ years' experience working in a Service Desk/Help Desk environment with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills desired. Healthcare information exchange (HIE) and/or healthcare information technology (HIT) knowledge desired. Experience or working knowledge of HIE tools such as master patient indexes (such as IBM Infosphere) integration engines (such as Mirth Connect) and familiarity with EMR platforms is highly desirable. Exercises independent judgment within defined parameters. A+ certification, Microsoft MSP certification a plus. Expectations of Employees: Barring specific exemptions, team members are expected to work from the office on a regular schedule determined by the COO and on other days specified by their manager (no less than 1 day per week in the office). This schedule is subject to change. NYeC supports work happening across New York State. From time to time our team members must visit other parts of the state. The most common requirement is for a New York City based team member to travel to Albany and vice versa. We consider a wide range of factors when determining compensation, which may cause compensation to vary depending on your skills, experience, qualifications, and home office location (Manhattan, NY vs. Albany, NY). The annual base salary range for this role for an Albany, NY based candidate is $60,000 to $70,000. The salary offer will not be based on a candidate's salary history at other jobs, and by law, NYeC will not seek information about salary history, and candidates should not share such information with NYeC. All compensation questions and comments should be directed to the HR Department representative during your application, interview, and hiring process. NYeC is an Equal Opportunity Employer. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn't align perfectly with everything listed in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For more information about NYeC and to apply for this position, visit our website at *********************************** We accept online applications only.

Database Analyst - SQL Our Client is a rapidly growing technology company with a fun working environment. They build software products that provide sophisticated data analytics for law firms and large corporations, and are utilizing advanced tools and patented research and algorithms to develop cutting edge software. We are looking for programmers with experience/interest in developing web applications, especially with Java to fill key roles within this client. They provide a full suite of benefits, highly competitive salaries, and a flexible work schedule. We are interested in passionate, self-motivated individuals to help our client with creating and optimizing software applications. The ideal job seeker has at least 2-6 years of experience (or directly related coursework), a four-year university degree (Computer Science, Engineering, or a similar technical field) and a good understanding of relational databases, familiarity with advanced data structures, and software engineering processes. Responsibilities include querying and analyzing production and test environments spanning multiple databases.. This position entails working in a small team environment, and being able to work on various tasks that will change over time. The technology plan involves growing the software engineering group significantly, and career growth opportunities exist for the right individual. Responsibilities: Develop and implement database queries and data collection scripts Interpret data and analyze results using statistical techniques Acquire data from varying data sources and import to databases/data systems Identify, analyze, and interpret trends or patterns in complex data sets Filter data by viewing reports and/or performance indicators to isolate and correct problems Work with management to prioritize business and information needs Locate and define new process improvement opportunities Requirements: Technical expertise regarding data modeling, database design development, data mining and segmentation techniques Strong knowledge of and experience with SQL reporting Strong analytical skills with the ability to collect, organize, analyze, and transfer significant amounts of information with attention to detail Skillful with DB queries, report writing and presenting findings BS in Computer Science, Information Management or similar

Department/Unit: Pharmacy Work Shift: Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The 340B Analyst is responsible for advising, establishing, and helping to implement the outpatient prescription qualification/audit process in conjunction with the 340B Compliance Specialist. This individual will need to independently identify compliance and reconciliation improvement opportunities as well as establish a customized audit plan and structure based on the requirements of the 340B program. This person will extensively audit prescription claims and report findings while making recommendations for program compliance improvement. The 340B Analyst will develop and maintain supervisory-level purchasing and inventory monitoring metrics and controls for all Albany Med pharmacy sites. The analyst will manage, monitor and report on key business activities including contract pricing and compliance, 340b program optimization, revenue, charges, expense and product line margins. The incumbent will also develop and present monthly reports (analysis of monthly financial and operating results), support budget preparation, and collaborate with vendors to review applicable purchasing reports and create corrective action plans. The analyst will also work with purchasing team members to enhance pharmacy inventory management and software functionality, improve transaction-level detail controls, and improve system functionality with the pharmacy wholesaler to streamline order review processes. Essential Duties and Responsibilities * Assess the logic used to qualify 340B prescription claims * Perform audits of 340B claims for appropriateness * Monitor monthly drug purchases for each contract pharmacy * Monitor 340B program changes and assess impact to the Organization and partners * Have a deep understanding of all 340B software utilized by the Organization * Responsible for identifying data and IT issues and flaws that could affect 340b program compliance * Develop and maintain processes to adhere to HRSA requirements * Learn to navigate hospital electronic medical record systems (Allscripts, Cerner, etc) * Complete reports to ensure 340B compliance and systems are up to date and accurate * Develop a thorough understanding of the 340B Program. Strive to consistently improve the overall efficiency, value, and internal support of the 340B Program. * Performs special projects related to 340B usage, as requested and as required. * Optimize the Acute Care Pharmacy component of the 340B pricing program (WAC vs. GPO vs. 340B) and collaborate with leadership to ensure program compliance. Manage 340B split bill vendor software to ensure compliance, data accuracy, and crosswalk integrity * Presenting and interpreting findings, providing recommendations * Collaborate with vendors to review applicable purchasing reports and create corrective action plans. * Assess opportunities for cost savings and system improvements to yield higher compliance and optimization. * Performs and develops 340B education sessions to insure associate understanding of 340B program requirements. * Coordinates activities for the 340B Steering Committee to include: assisting with agenda preparation, report organization, presentations and preparations. Qualifications * Bachelor's Degree - required * 1-3 years of 340B experience - required * Knowledge of 340B drug discount program Physical Demands * Standing - Constantly * Walking - Constantly * Sitting - Frequently * Lifting - Frequently * Carrying - Frequently * Pushing - Occasionally * Pulling - Occasionally * Climbing - Occasionally * Balancing - Occasionally * Stooping - Frequently * Kneeling - Frequently * Crouching - Frequently * Crawling - Occasionally * Reaching - Frequently * Handling - Frequently * Grasping - Frequently * Feeling - Constantly * Talking - Constantly * Hearing - Constantly * Repetitive Motions - Constantly * Eye/Hand/Foot Coordination - Constantly Working Conditions * Extreme cold - Rarely * Extreme heat - Rarely * Humidity - Rarely * Wet - Rarely * Noise - Constantly * Hazards - Frequently * Temperature Change - Rarely * Atmospheric Conditions - Rarely * Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

**_What Workforce Optimization contributes to Cardinal Health_** Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed for analysis, measurement, and assessment of volumes and staffing/scheduling effectiveness, planning and decision-making. **_Responsibilities_** + Day-to-day planning, scheduling, forecasting, and Paid Time Off planning utilizing Amazon Connect Workforce Management (WFM) + Real time monitoring of the day-to-day business to help meet business objectives. + Schedules Meeting, Training, and responds promptly to business requests. + Assists leadership team in MS Teams chats and working email requests from the business. + Leads calls with the business and within the team. **_Qualifications_** + 2-4 years of experience, preferred + BA, BS or equivalent experience in related field preferred + Experience with Amazon Connect Integrated Voice Response (IVR) and Workforce Management (WFM) preferred + Experience with Verint or other workforce tools preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated hourly range:** $27.00 per hour - $40.63 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 6/6/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

About Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. About the Role: As a consultant - junior accessibility analyst/tester in the Change Management and Learning Development Practice Area, you will support the NYS ITS accessibility team in identifying and documenting accessibility issues on New York State digital properties on a two-year project. This role focuses on running manual tests, creating clear documentation of issues, and supporting remediation efforts to ensure compliance with Web Content Accessibility Guidelines (WCAG) 2.1/2.2 Level AA standards, as required under federal Americans with Disabilities Act (ADA) regulations and New York State law Key Responsibilities The junior accessibility analyst/tester will work under the direction of the accessibility team lead and collaborate with state agencies, developers, and quality assurance (QA) teams. * Manual accessibility testing: perform hands-on accessibility testing of state websites and applications using assistive technologies (e.g., screen readers, keyboard navigation). * Issue identification and documentation: record accessibility issues with clear descriptions, screenshots, and recommendations for remediation. * Assistive technology validation: test user interfaces with tools like NVDA, JAWS, VoiceOver, and TalkBack to identify barriers for users with disabilities. * Collaboration on test plans: support the accessibility QA lead in developing and refining test plans and processes. * Compliance auditing: verify conformance with WCAG 2.1/2.2 Level AA success criteria and document results. * Supporting team efforts: assist in creating reports summarizing test results and providing actionable feedback for development teams. About you: Required Qualifications * One to two years of experience in accessibility testing or related QA roles. * Familiarity with accessibility standards, including WCAG 2.1/2.2, ADA Title II, and Section 508. * Hands-on experience with assistive technologies like screen readers (e.g., NVDA, JAWS) and alternative input methods (e.g., keyboard-only navigation). * Strong attention to detail, with excellent skills in documenting and communicating findings. * Ability to collaborate effectively with diverse teams, including developers and designers. Preferred/Desired Qualifications * Familiarity with tools like Accessibility Insights, WAVE, or Siteimprove. * Exposure to digital accessibility best practices in web and mobile interfaces. * Knowledge of NYS STL Section 103-d and P08-005 requirements. * Experience working within government or large organizations. * Accessibility certifications (e.g., CPACC, Trusted Tester) are a plus. * Education and Experience * A bachelor's degree and at least two years of related experience. An equivalent combination of advanced education, training, and experience will be considered. The pay range for this position is $60,406.00 to $82,959.80 per year. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ********************** if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ***************

Job Title: Health Payer Technology Medicare Consultant Job Level: Senior Level Job Description: THIS IS WHAT YOU WILL DO... You will be adapting existing methods and procedure to create possible alternative solutions to moderate complex problems. You will design and implement solutions that are Medicare complaint. You will be understanding the strategic direction set by senior management as it relates to team goals. WE ARE LOOKING FOR SOMEONE.!! Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Who is experienced in systems and processes required to support health plan! Who is currently in Medicare/ Medicaid! Who holds 2+ years Program management, full lifecycle project, SDLC, Agile, Waterfall, SCRUM experience! Who holds 2 years experience with Medicare systems and technologies with formal consulting! Qualifications Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Additional Information All your information will be kept confidential according to EEO guidelines.

Employment Type: Full Time, Mid-Level Department: Information Technology CGS is seeking a FOIA Consultant to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in processing FOIA requests, creating FOIA correspondence, and communicating negotiations, among additional relevant tasks. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Receive, review, and analyze new and backlogged Freedom of Information Act (FOIA) requests. - Intake incoming requests and prepare FOIA request folders. - Enter request data in the FOIA tracking database. - Draft response letters and other FOIA correspondence. - Communicate and initiate negotiations with requesters, FOIA staff, sponsors (or regulated industry representatives), and contractors pertaining to records requested and associated information to be released. - Serve as a liaison with requesters, and on rare occasions, other agencies and appellants, regarding records that may involve more than one (1) agency component/office. - Coordinate searches for responsive documents and identify duplicate records. - Review program records for responsiveness and offer release determinations. - Ensure released materials do not contain information exempted under the applicable exemptions. Qualifications: - Three (3) years of experience processing Freedom of Information Act (FOIA) requests. - Demonstrated experience and knowledge of FOIA rules and regulations; specifically applying exemptions b(4), b(5), and b(6). - Experience redacting records with trade secrets and confidential commercial information. - Ability to read, write, speak, and understand English. - Ability to work independently. - Excellent oral and written communication skills. - Ability to obtain a government security clearance. Ideally, you will also have: - Prior federal government experience is valued. - Experience with FOIA tools like FOIA EXPRESS. - Experience using SecureRelease. - Active security clearance preferred. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $65,471.47 - $88,854.14 a year

Department/Unit: Information Systems & Services Work Shift: Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Epic Analyst is responsible for building, maintaining and modifying Epic and other third party systems, including documenting and understanding system workflows. They identify areas of improvement and collaboratively work with internal customers to identify solutions, specifically within Epic applications, as well as other third-party systems. They write requirements that support the solution and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends solutions, defines system and functional requirements, performs both programming and analysis tasks on internal business systems, and develops and modifies internal applications, operating systems, or database systems. In addition, the Epic Analyst provides support by correcting issues that arise from customer usage, identifying necessary configuration changes, supporting related systems, creating detailed test cases, contributing to testing and results analysis, and documenting all programming and systems changes. The Epic Analyst plays a crucial role in integrating systems from multiple vendors, including specific Epic applications, to create cohesive value chain solutions for customers. They enhance product life-cycle management by understanding and optimizing system workflows. As part of their role, the Epic Analyst is expected to obtain and maintain Epic certification in one or more applications, demonstrating their proficiency and expertise in those specific areas. Level II The Epic Analyst - Level II is expected to support application implementation and support functions, as well as basic process analysis. Typical responsibilities include: * Conduct analysis of system workflows and processes * Support the build and configuration of Epic applications and third party systems * Collaborate with cross-functional teams to contribute to project life-cycle management * Provide end-user support, troubleshoot issues, and identify configuration changes * Develop and execute detailed test cases to ensure system functionality * Contribute to the documentation of system changes and enhancements Supervision * This position does not have any supervisory responsibilities Contact with others * Primary contact will be internal to Information Technology * Contact with other Albany Med Health System departments will be limited and in support of job specific activities and participates on project teams * Contact with vendors will be limited to support calls as needed * Contact with others outside of Albany Med Health System will be limited to job specific forums/organizations for technical collaboration Other * Provide on-call, extended weekday and weekend support for on-site and off-site locations, as warranted by critical business requirements * Maintain confidentiality by using and communicating information only as needed to perform one's duties * Perform at or above the Information Technology performance standards * Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.) Complete other duties or assignments as designated by management Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.