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A

Working at American Express

Zippia Score 4.8

Overview

JobsSalaryRevenueLocationsReviewsHistoryDemographicsCompetitorsCEO & ExecutivesSubsidiariesFAQsStatisticsPart Time Jobs

American Express Overview

Industry
Banking Financial Services
Revenue
$36B
Headquarters
New York, NY
Employees
63,700
Founded In
1850
Website
Organization Type
Public
CEO
Stephen J. Squeri
Social Media

American Express is a finance company focusing on charge and credit card products, expense management services, and travel-related services. Founded in 1850 and based in New York, the multinational corporation is known for its credit card, charge card, and traveler's check businesses. The company operates in four segments: U.S. Card Services, International Card Services, Global Commercial Services (GCS), and Global Network & Merchant Services (GNMS) and Amex cards account for approximately 24% of the total dollar volume of credit card transactions in the United States.

Under the leadership of CEO Stephen J. Squeri, American Express has a diverse workforce of 63,700 employees, with a median annual salary of $86,421. The company prides itself on providing competitive salaries and maintaining high employee retention rates. American Express has been recognized as one of the top 20 most admired companies in the world by Fortune and ranked 22nd by BusinessWeek and Interbrand for its brand value, estimated to be worth $14.97 billion.

American Express's Mission Statement

Provide the world's best customer experience every day. the company displays its resolute willpower to do everything to impress its customers with its services.

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4.4/5

American Express employee reviews

Based on 26 ratings

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Job openings at American Express
731 Positions
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Average salary at American Express
$86,421 yearly
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American Express employee reviews

American Express employee reviews
4.4/5

Based On 26 Ratings

Work At American Express? Share your experience.
Employee Reviews
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5.0
A zippia user wrote a review on Oct 2023
Pros of working at American Express

It is a people centered company. It looks at improving people's welfare therefore everyone is catered for without any dicremination

American Express Benefits

My favorite benefit is the ability to work anywhere

Cons of working at American Express

Poor network sometimes which surbotages the set targets to be achieved

Is this useful?1 people found this review helpful
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5.0
A zippia user wrote a review on Mar 2022
Pros of working at American Express

I felt like I could bring myself to work. Amex was open to social issues that its employees face on a daily basis.

Cons of working at American Express

Bureaucracy

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5.0
A zippia user wrote a review on Oct 2021
Pros of working at American Express

Employee Friendly and Flexible options to work

Cons of working at American Express

Bit more flexibility to get jobs abroad

American Express Benefits

Good Salary

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5.0
A zippia user wrote a review on Oct 2021
Pros of working at American Express

Work life balance, decent salary and benefits

Cons of working at American Express

Difficult to advance

American Express Benefits

Didn’t really have a favorite

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5.0
A zippia user wrote a review on Sep 2021
Pros of working at American Express

Team work great benefits get to live on the ship

Cons of working at American Express

N/A nothing it was a great experience

American Express Benefits

Living on the ship

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profile
3.0
A zippia user wrote a review on Apr 2021
Pros of working at American Express

Working from home

Cons of working at American Express

They need more supervisors in lead positions.

American Express Benefits

Working from home, Monday thru Friday

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4.0
A zippia user wrote a review on Apr 2021
Pros of working at American Express

Enjoyed helping people making a difference in a person's day is a good feeling

Cons of working at American Express

No reason

American Express Benefits

I really don't have a favorite but if I had to say great pay and benefits

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5.0
A zippia user wrote a review on Apr 2021
Pros of working at American Express

Benefits for exMple

Cons of working at American Express

The sales environment has changed in the last year

American Express Benefits

401k match

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profile
5.0
A zippia user wrote a review on Mar 2021
Pros of working at American Express

Learned new Technologies. Good Team work

Cons of working at American Express

Everything is good

American Express Benefits

Learning New things

Is this useful?1 people found this review helpful
profile
5.0
A zippia user wrote a review on Sep 2020
Pros of working at American Express

Great work- life balance and people

Cons of working at American Express

It was a very big company

American Express Benefits

the ability to move around the company and learn new skill sets

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The team at American Express

  • The founders of American Express are Ronald A. Williams, Henry Wells and John Butterfield.
  • The key people at American Express is Stephen J. Squeri.
Key People
S
Stephen J. Squeri

American Express Rankings

American Express is ranked #58 on the Best Finance Companies to Work For in New York list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

American Express salaries

9.0
Salary Score
The average an American Express salary in the United States is $86,421 per year. American Express employees in the top 10 percent can make over $145,000 per year, while American Express employees at the bottom 10 percent earn less than $51,000 per year.
Average American Express Salary
$86,421
yearly
$41.55 hourly
Updated March 14, 2024

And if you're looking for a job, here are the top jobs American Express is hiring right now:

  1. Director
  2. Lead Technician
  3. Lead Developer
  4. Senior Manager
  5. Team Leader

Evaluate American Express' commitment to diversity and inclusion.

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American Express diversity

9.9
Diversity Score
We calculated American Express’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of American Express’s workforce.
American Express diversity summary. Zippia estimates American Express's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated American Express's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of American Express's workforce.
  • American Express has 63,700 employees.
  • 52% of American Express employees are women, while 48% are men.
  • The most common ethnicity at American Express is White (57%).
  • 15% of American Express employees are Hispanic or Latino.
  • 13% of American Express employees are Asian.
  • The average employee at American Express makes $86,421 per year.
  • American Express employees are most likely to be members of the democratic party.
  • Employees at American Express stay with the company for 5.5 years on average.
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American Express Office Locations

American Express is headquartered in New York, NY

Biggest American Express Locations

Rank
ascdesc
City
ascdesc
Job Count
ascdesc
Avg. Salary
ascdesc
1New York, NY117$97,190
2Phoenix, AZ77$83,399
3Atlanta, GA18$79,552
4Sacramento, CA6$100,335
5Denver, CO5$81,455
6Indianapolis, IN4$78,031
7Washington, DC4$93,768
8Boston, MA4$96,778
9Raleigh, NC4$81,318
10Columbus, OH3$78,673

American Express Financial Performance

9.9
Performance Score

Highest paying American Express competitors

Compare American Express salaries to competitors, including Morgan Stanley, Mastercard, and AIG. Employees at Morgan Stanley earn the highest average yearly salary of $103,933. The salaries at Mastercard average $99,226 per year, and the salaries at AIG come in at $84,115 per year.

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American Express FAQs

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Updated March 14, 2024

Zippia gives an in-depth look into the details of American Express, including salaries, political affiliations, employee data, and more, in order to inform job seekers about American Express. The employee data is based on information from people who have self-reported their past or current employments at American Express. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by American Express. The data presented on this page does not represent the view of American Express and its employees or that of Zippia.

American Express may also be known as or be related to American Express, American Express Company, American Express Ventures and american express trs, company inc.