Ambulatory Care Coordinator Jobs in Chicago, IL

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  • Member Care Coordinator

    W3R Consulting 4.1company rating

    Ambulatory Care Coordinator Job 21 miles from Chicago

    Apply: Email your resume to ************** or call ************. Job Title: Member Care Coordinator Duration: 3 Months (Contract to hire permanent) Location: Full-time remote, but training will be a few days onsite pay rate should align to conversion salary telephonic based role Pay Rate: $50K-$60K at the high end - Pay rate range 25.00 -30.00 on W2. BASIC FUNCTION: This position is responsible for conducting home health assessment, contacting identified members to inform and educate them on health care programs to address their personal health plan needs, engaging the member in discussion of adherence to personal health plans, responding to inquiries from members, and supporting the clinicians in the Medical Management department with their provider and member activities. ESSENTIAL FUNCTIONS: Responsible for home health assessments and system updates. Perform outreach and follow up attempts to members on their health care plan. Build relationships with members to encourage compliance with care plans and to alert the Case Manager quickly when issues arise. Inform and educate members on their program, may use supplied scripts. Complete records in system by performing data entry. Encourage member usage of our programs, including arranging appointments and additional member services (e.g., transportation). Generate appropriate correspondence and send to member manually, electronically, or telephonically. Conduct check-ins with members to review individual care plan goals. Maintain production requirements based on established department business needs. Provide support to the clinical team by performing the non-clinical functions (as identified by the business process) necessary to generate, manage, and close a case within the platform. Receive, analyze, conduct research and respond to telephone and/or written inquiries. Process information from member or provider to determine needs/wants and ensure customer questions have been addressed. Respond to customer or send to appropriate internal party. Notify help desk of system issues. Perform data entry function to update customer or provider information. Obtain required or missing information via correspondence or telephone. May serve as contact for the various groups regarding claims which involves conducting research, obtaining medical records/letters of medical necessity from TMG, reopen or initiate new cases as needed and refer case to clinicians. Support and maintain communications with various in-house areas regarding groups concerns, i.e.: Marketing, Provider Affairs, and SSD. Communicate and interact effectively and professionally with co-workers, management, customers, etc. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. Maintain complete confidentiality of company business Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested. JOB REQUIREMENTS: Bachelor of Social Work or Psychology OR LVN, LPN with 1 year experience in managed care systems OR RN OR 3 years care coordination for a state managed or waiver program OR 3 years managed care systems experience. Behavioral health experience in some capacity (acute inpatient or residential treatment settings preferred). Knowledge of medical terminology Experience coordinating member medical related needs, providing assistance to members, and analyzing member needs PC proficiency including Microsoft Office applications Customer service skills Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills, including motivational interviewing, to educate members on medical issues Current state driver license, transportation, and applicable insurance Ability and willingness to travel
    $50k-60k yearly 15d ago
  • Coordinator

    Unibail-Rodamco-Westfield

    Ambulatory Care Coordinator Job 12 miles from Chicago

    Coordinator, Property & Client Services What we offer Reporting to the General Manager and supporting the Center Management Team, this is a full‐time role responsible for all center‐level administration, including but not limited to service contract and vendor administration, finance administration, and tenant administration and coordination. Coordination and execution of the on‐site Specialty Leasing and Brand Ventures program, and providing all customers including guests, retail partners, contractors, and internal cross‐functional teams with an exceptional service experience, while always maintaining compliance with company policies and procedures. Scope Contracts Administration (Service Contracts, Work Orders & General Expenditure) Maintains the Center Contract Log: logs new contracts, amendments and follows up with Facility Operations on expirations that require a new contract or renewal. Works in partnership with Facility Operations, drafts work orders and service contracts, checks and updates forecast expenditure balance. Monitors and manages compliance of center teams with the Contract Policy and Finance Authorization Matrix. Through Procore, supports the bidding process: Performs Know Your Partner/GAN Compliance checks. Notifies vendors of recommendations. Collects vendors' Certificates of Insurance. Drafts contracts and issues to vendors for execution. Uploads vendor executed contracts and follows through internal approvals. Reconciles costs to process vendor payment. Creates and processes Change Orders. Attends weekly progress meetings with Facility Operations and follows through assigned actions. Supports Facility Operations in the preparation of work permits for center contract works (e.g. sprinkler drain‐ down) and furnishes contractors with relevant permits (through the Sine visitor management system for Flagships and manually for Regionals) Finance Administration (Accounts Payable, Accounts Receivable and Other Finance Processes) Accounts Payable (CAM/center‐specific and CAPEX): Processes payables (PO/PA‐Invoices) Matches invoices to purchase orders/projects. Obtains necessary back‐up documentation. Routes invoices and follows up payments with corporate Accounts Payable and Fixed Assets. Monitors payable system for invoices on hold, coding errors etc. and troubleshoots with Facilities Director/General Manager. Accounts Receivable: Supports the General Manager, Operating Manager and AR Manager, as instructed. Responsible for uploading request and back‐up documentation into the Box file for the Portfolio Associate to action. Violations (OTH) Construction (CCH) Manual Billing Services Sold (SVS) Legal Manual Billing Receives manual checks and maintains the Check Log for recording and auditing receipt of manual checks. Arranges FedEx delivery of manual checks to the centralized lockbox. Specialty Leasing Percent Rent Billing: Obtains sales from Tenants in accordance with lease terms, follows‐up on any outstanding data to full completion and uploads data into Salesforce. Verifies Tenant billing on the monthly Rent Roll and issues to the General Manager for approval. Calculates percentage rent billing from sales data and creates/processes/sends manual bill. Month End/Quarter‐End/Year‐End Processes: Prepares a list of accruals and collates back‐up documentation. Verifies accruals in system and assists the General Manager with the forecast. Reconciles P‐card expenses, uploads receipts, and verifies payment. Centers with central Plant - prepares Central Plant Union (Engineers) payments: Calculates Union Dues/Annuity/Pension, creates invoice for overtime and bill‐back. Creates a check request for Dues/Annuity/Pension and submits into Nexus, routes to Accounts Payable. Specialty Leasing & Brand Ventures Coordination of Center‐level Program Supports Specialty Leasing and Brand Ventures operations. Responsible for center‐level coordination and management of ALL temporary in‐line and common area mall activations, including Retail Merchandizing Units (RMUs), pop‐up in‐line stores, and kiosks. Performs center walks/inspections, ensures Tenant activation complies with visual merchandising Design Guidelines. Monitors pipeline activity, distributing reports to center team, and plans the activation schedule. Arranges regular communications with center teams to align on activity (General Manager/Asst. General Manager/ Facility Operations. Arranges regular communications with the Specialty Leasing team to plan the schedule, align on Tenant requirements and troubleshoot issues. With support from Marketing, liaises with Tenants on retail and center operations, sales, and customer service, optimizing performance and income. Obtains permits from the local authority, where required, and supports Tenants with the same. Obtains Tenant Certificates of Insurance and uploads to Salesforce. Obtains Tenant signage proposals and internal approval from Retail Design Management, ensures the Tenant implements according to the approved specification. Coordinates the roll‐on roll‐off of units, issues instructions to Facility Operations and follows through to completion. Issues meter readings and utilities supplier information to Tenants (in‐line stores and kiosks only). Inventory management in partnership with Facility Operations: Communicates maintenance and repairs. Creates associated purchase orders/invoices and forecasts for expenditures. Checks Exiting Condition Reports are completed for all vacant, outgoing in‐line units and kiosks. Maintains an equipment and asset inventory schedule. Takes photos of activations, media, and space opportunities and uploads them to Salesforce as required. General Coordination & Duties Sales Collection: Obtains sales from ALL permanent and temporary retailers in accordance with lease terms and uploads data into sales tracking system. Completes Sales Report sign‐off and issues to the General Manager for approval. Processes Open/Closed/What's Happening Notices in accordance to policy. Uploads executed storage leases in the system. Processes mail - receives, opens, scans and mails: Certificates of Insurance, manual checks (mails to the lockbox), invoices, other general information. Prepares Tenant Operational Defaults for breach of lease covenants, issues to the General Manager for signature and distributes to the Tenant. Coordinates URW Connect: Uploads URW communications from Management Team to Tenants. Responds to Tenant requests and communicates these to relevant team members for follow‐up. Processes Tenant requests for works and approves after hours work permits (checks insurance, reviews work in conjunction with Facility Operations). Attends weekly staff meeting and customer service (“Style” program) sessions. Attends required training classes and programs. Other duties, as assigned. What we are looking for BA or BS degree or equivalent experience required. 2‐3 years' prior experience in an administration role, working with cross‐functional teams. Experience of basic finance administration: processing purchase orders/invoices, assisting with accruals and budget forecasting. Proficient in current Microsoft Office software including Outlook, Word, Excel, PowerPoint, and SharePoint. Working knowledge of enterprise management systems (Salesforce) and project management software (Procore) is advantageous. Ability to understand and interpret legal agreements. Ability to conform to policies and procedures and familiarity of working within a compliance framework. Ability to respect confidentiality and sensitivity of information. Exceptional process management skills: can organize and prioritize an efficient workflow, simplify complex processes, anticipate, and adjust for problems and roadblocks, adapt to changing priorities, and manage from start to finish. Exceptional customer service skills and the ability to develop and maintain effective relationships; dedicated to meeting the expectations and requirements of internal and external customers, specifically through listening and responding to concerns both in the moment and via digital communication means. Ability to maintain composure in all scenarios. Compensation Non-Exempt $24-$34/hr What is important to us Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments. Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics. Join us in Creating Sustainable Places That Reinvent Being Together.
    $24-34 hourly 14d ago
  • First Impressions Coordinator

    Morey 4.2company rating

    Ambulatory Care Coordinator Job 24 miles from Chicago

    About Us: At Morey we've been doing cool things for 90 year - and by cool things we electrical device manufacturing. We create smart, connected devices like circuit boards, trackers, keypads and other tech that sounds straight out of a sci-fi movie but is helping power the world today. Our innovations make the world a little smarter, one gadget at a time. Now we know what you're thinking, "Wow that sounds impressive!" And you're right, it is. But we're also a company that knows the value of a smile, a friendly welcome and the perfect snack break. That's where you come in. As our first impressions coordinator you'll help ensure that anyone who walks through our doors feels just as wowed by our warm atmosphere as they are by our cutting edge tech. Because hey, what's the point of making brilliant devices if no one enjoys visiting the office? What You'll Be Doing (because you're awesome): ● Gatekeeper Extraordinaire - Make sure our guests can actually get into the office and warmly greet them. ● Phone Whisperer - Master the phones like it's your very own musical instrument, directing calls and sorting through voicemail like a champ. ● Mail Guru - Sort and deliver mail to employees and executives with the precision of a ninja delivering secret messages. ● Lunch Liaison - Assist our executives in their daily quest for the perfect lunch. Yes, you'll be their lunch hero. ● Food Magician - Order food for corporate events and meetings, and make sure no one is ever hangry. ● Snack Sensei - Keep the snack stash full and the executive fridge stocked, so the office runs like a well-oiled, caffeinated machine. ● Meeting Room Maestro - Ensure our meeting rooms are always neat and ready, because who has time to clean up after meetings? Not us, that's for sure. ● Jack-of-All-Departments - Occasionally help out other departments when they need a superhero (without a cape, but with a smile). What You'll Need (besides a great attitude): ● 3 years of relevant experience or applicable college degree. ● Previous experience with a switchboard system-or at least the confidence to say, “I got this!” ● Impeccable organizational and multitasking skills-because juggling is part of the job, metaphorically speaking. ● Fantastic communication skills (verbal and written). Bonus points if you can send a perfect email in under 30 seconds. ● A welcoming attitude and professional appearance that makes people say, “Wow, I wish they worked at my house.” ● The ability to keep cool and manage multiple tasks without breaking a sweat-though we won't judge if you do, because this is a busy place. Why Work Here? Well, besides the snacks (and trust us, we take snacks seriously), you'll join a team that values collaboration, creativity, and fun. Our culture at Morey is incredibly important to us - it's fun, engaging, and welcoming! Our goal is to open doors to help your career grow and flourish, allowing you to try new things and bring your ideas to life. You'll be the go-to person in an office that truly appreciates you for it.
    $39k-65k yearly est. 5d ago
  • RFP Coordinator (Hybrid)

    Holland & Knight LLP 4.9company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    *This role may also be filled in the following cities: Birmingham, AL; Los Angeles, CA; Newport Beach, CA; San Francisco, CA; Denver, CO; Stamford, CT; Washington, DC; Orland, FL; Jacksonville, FL; Miami, FL; Brandon, FL; Atlanta, GA; Boston, MA; Charlotte, NC; New York, NY; Philadelphia, PA; Nashville, TN; Dallas, TX; Houston, TX; Austin, TX. We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. General Description The RFP Coordinator serves as a writer and primary coordinator of all firmwide responses to requests for proposals. Key Responsibilities and Essential Job Functions: Coordinate and manage the response process including the tracking of RFP notices, deadlines, status, and the outcome of RFPs. Systematically track deadlines and upcoming RFP opportunities. Serve as a clearinghouse for all requests for proposals (RFPs) so that a coordinated firmwide response can be initiated. Provide notice of firmwide opportunities and coordinate the response with those best suited to handle the work. Build effective agendas for proposal and pitch meetings, prepare materials, and project manage actions coming from meetings. Evaluate the request for proposal with the relevant Practice Development Manager(s), Practice Group Leader(s) or designated partners. Ensure that conflicts have been requested and evaluate the firm's chance of success versus the resources necessary to prepare a response. Develop and implement bid/no-bid checklist. Write and edit draft responses (which run from 10,000 to more than 40,000 words each) for attorney review; coordinate the editorial process and ensure timely filing of any required response attachments. Working with the senior manager to adopt an effective change management approach to the RFP process. Ensure that the firm is positioned to receive copies of electronic notices for appropriate RFPs. Regularly search online resources and other public notices for RFPs. Work with the senior manager to assist in maintaining "best of" content and templates that capture the firm's brand value proposition and tailored response material. Work closely with other departments and marketing staff to assemble a database of information about the firm to be used in the preparation of responses including biographical information in various formats; billing rates; fee arrangements; practice area descriptions and lists; representative transactions; and catalog of firm information and forms. Special project and duties as assigned. Required Skills: Excellent organizational, archival, and interpersonal skills. Candidates should have well-developed Microsoft Office skills, including PowerPoint, Word, and Excel, Foundation experience a plus. Required Qualifications & Education: Bachelor's Degree 5-7 years professional exempt experience in fields such as copywriting, corporate communications, direct mail/marketing, or journalism with bachelor's degree. Absent bachelor's degree, 7-10 years professional, exempt experience. Ability to write copy that is clear, concise, and compelling about a variety of legal and public policy issues. Knowledge of how to persuade or sell to people through the power of the written word. An ability to work both independently and collaboratively in a fast-paced, high-volume environment. A “Team player” mentality with great collegiality and who responds well to an evolving environment and is willing to be flexible and lend support where needed. Preferred Qualifications & Education: Degree in Journalism or English preferred. Law firm experience welcome, but not required. Physical Requirements: Ability to sit or stand for extended periods of time. Moderate or advanced keyboard usage This position may be filled in Illinois, District of Columbia , New York, Colorado or California. The base salary ranges for this position are listed below. These ranges may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience. In addition to the base compensation, Holland & Knight provides bonus opportunities and an exceptional benefits package. Illinois - $82,000 - 124,000/yr District of Columbia - $90,000 - 135,000/yr New York City - $90,000 - 135,000/yr Colorado - $75,000 - 112,000/yr California - $90,000 - 135,000/yr Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers. Benefits may vary by position and office. Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class. Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.
    $90k-135k yearly 9d ago
  • IP Docket Coordinator

    Adecco Permanent Recruitment 4.3company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    My client (Chicago Loop) is looking for an IP Docket Coordinator. The IP Docket Coordinator will be responsible for all aspects of docketing activities pertaining to Intellectual Property (IP) matters; reports to IP Docket Supervisor. As the IP Docket Coordinator, your job duties will include but not be limited to: :Utilize IP-specific software (CPi) to manage projects related to IP docketing Adhere to department and firm policies related to docketing matters and procedures Generate accurate customized reports for attorneys, paralegals and secretaries as requested Follow up with attorneys/paralegals as needed. Skills & Competencies :Analytical, organized, highly motivated, proactive and communicative Candidate must also be a problem solver and a team player with the ability to exercise independence and professional judgment in a fast-paced environment Ability to work under pressure to meet strict deadlines Substantive knowledge of docketing requirements preferred Knowledge of US and foreign patent & trademark procedures preferred Familiarity with online IP record systems (PAIR; ePCT; TSDR; etc.) preferred Qualifications & Required Experience: Associate's degree or higher preferred or any combination of training, education and experience that demonstrates the ability to perform the essential functions of the position At least 1 years of IP Docket experience in a law firm or corporation preferred Computer Skills: To perform this job successfully, an individual must be proficient in the following software: Strong working knowledge of Microsoft Office Suite, including Word, Excel and Outlook. Experience with CPi Software preferred.
    $36k-46k yearly est. 14d ago
  • Social Work Care Coordinator

    Ann & Robert H. Lurie Children's Hospital of Chicago 4.3company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location 875 N Michigan (John Hancock) Job Description General Summary of Position Responsibility: The Social Work Care Coordinator provides coordination, education, and outreach services to patients and their families/guardians. Identifies, assesses, and responds to child/family needs; includes in this process (identification, assessment, response) age-specific developmental needs, psychosocial needs, and cultural needs. Particularly focuses on addressing the social and emotional needs of families that impact on a patient's medical treatment and outcome. Specific Duties and Responsibilities: Responsible for completing a Health Risk and psychosocial assessments of assigned patients. Responsible for identifying the care needs and goals based on the assessment, analysis of claims data, provider input, patient and parent/caregiver expressed goals, clinical and social data to establish a Care Plan, in conjunction with patients, parents/caregivers and key providers to identify the needed social support and services and community-based organizations that can address their needs. Ensures potential barriers are removed to meet goals and creates individualized disaster preparedness plan. Ensures communication with physicians, payers, business office and/or other agencies upon discharge or transfer. Provides patients and parents/caregivers with education and resources required to care for child in home/community and provide options available to assure quality of care. Facilitates care conference meetings to ensure communication and coordination between participant, parent/caregivers, and key healthcare and support service providers. Coordinates with medical team to implement care plan goals and timeframes. Identifies, assesses, and responds to child/family needs based on age-specific developmental, psychosocial, and cultural needs. Monitors clinical and functional status of participants through regular face to face contact and convenes multidisciplinary meetings on an ad hoc basis to address gaps in care or barriers to successful implementation of the care plan. Performs other duties as assigned. Knowledge, Skills, and Abilities: Master's degree in social work from a university approved by the council for social work education is required. Licensed Clinical Social Work (LCSW) in state of Illinois required. Minimum of two years relevant clinical experience, current knowledge of health care trends, practices, related to pediatric health care and care coordination. One year of supervised clinical experience in a human-services, Child welfare and/or mental health field. Ability to travel locally with a valid drivers' license and automobile insurance. Experience working in partnership with health care professionals and support staff. Demonstrates ability to problem solve, support teamwork in a multidisciplinary setting. Demonstrates a strong commitment to the mission and values of the organization. Must be flexible and adjust well to a changing environment. Computer literacy including working in Electronic Medical Record Systems, Microsoft Office applications, conducting internet research, etc. Excellent written and verbal communication skills necessary. Working knowledge of payer requirements, contracts and managed care is a plus. Excellent organizational and interpersonal skills. Excellent written and verbal communication skills. Detail oriented. Ability to multi-task and work independently. Excellent customer service skills. Depending on position location, fluency in Spanish may be required. Education Pay Range $65,520.00-$107,120.00 Salary At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children's facilities Discount purchasing program There's a Place for You with Us At Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints - recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children's and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. Support email: ***********************************
    $65.5k-107.1k yearly Easy Apply 3d ago
  • Care Coordinator

    Haymarket Center 4.0company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    Full-time Description Haymarket Center, a leader in the field of addiction and recovery programs and comprehensive behavioral health solutions is seeking a Care Coordinator to join our team! The Care Coordinator will work closely with medical providers and the Care Coordination team. The Care Coordinator provides individualized and evidence based substance use recovery services to patients identified in various hospital Emergency Departments and Medical Stabilization Units. Requirements The ideal candidate will: Possess CACD, CRADC, MAAT or MISA certification from IAODAPCA. Two years prior experience working with individuals with substance use disorders, completing screenings, & assessments. Additional experience providing healthcare education and completing case management activities. One year experience facilitating therapeutic or educational groups. High School diploma or GED. Experience working with culturally diverse populations. Must possess a valid driver's license and able to have driving privileges through the agency's insurance program. Salary Description $45,760.00 - $55,000.00
    $45.8k-55k yearly 60d+ ago
  • Care Coordinator

    Lutheran Social Services of Illinois 3.4company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    Description Lutheran Social Services of Illinois is a not-for-profit social service agency with more than 70 program sites throughout the state of Illinois. Our services include counseling, mental health, substance abuse treatment, housing, work with prisoners and their families and services for older adults and a variety of services for children including preschool, foster care, and adoption.LSSI is hiring a full-time CCBHC Care Coordinator. To provide high quality care coordination for LSSI's CCBHC clients and to ensure increased engagement and access to the care they want and need using a person-centered, family-centered, recovery-oriented approach.Schedule:Monday: 8:00am to 4:00pmTuesday: 11:00am to 7:00pmWednesday: 8:00am to 12:00pmThursday: 11:00am to 7:00pmFriday: 8:00am to 4:00pmSaturday: 9:00am to 1:00pmBenefits and Perks: LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you're helping make a positive difference in the lives of others, as well as these career advantages: On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet. Competitive salary based upon relevant education, experience, and licensure. Salary $52,000-$57,000/Annually. Opportunity for advancement. Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours. The paid training you need to learn, grow, and succeed! Essential Functions: Facilitate the intake process for LSSI's CCBHC and provide education on LSSI services. Perform screenings and help clients create an overall coordination plan. Provide education to families about mental, behavioral and physical health needs and resources available. Become familiar with organizations on the North/Northwest Side of Chicago in order to provide linkages. Provide navigation and warm linkages to resources that address health, housing, vocations, mental health, substance misuse/use, food insecurity, education deficits, disability needs and other resources. Connect clients/families with needed services. Initiate, cultivate and maintain professional relationships with human services and government agencies, health service providers, and public/private groups to enhance service delivery. Knowledge of LSSI programs and how to access services, including crisis Demonstrate professional, positive behavior and fulfill responsibilities with integrity, treating clients, families, other LSSl workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner. Position Qualifications: High school diploma or equivalent required. Any of the certifications below: CRSS, CPRS, or other Peer Certification Certified Family Partnership Professional (CFPP) CADC Community Health Worker (CHW) Licensed Practical Nurse (LPN) Bilingual is preferred. Be customer service oriented, empathetic, and compassionate. Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office - Outlook, Word, Excel, Teams, and PowerPoint) along with other related software. Demonstrated ability to think across multiple dimensions, manage multiple concurrent deliverables, and exercise good judgement. Ability to work in a team-driven, client centered environment Driving for client home visits and internal/external meetings. Valid state driver's license in good standing is required. Requires valid IL statutory minimum liability insurance coverage bodily Injury, property damage. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.
    $52k-57k yearly 24d ago
  • Care Coordinator

    Chenmed

    Ambulatory Care Coordinator Job In Chicago, IL

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Coordinates and processes patient referrals to completion with precision, detail and accuracy. Definition of completion: * Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. * Orders have been approved (when needed). * Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. * Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). * Completes orders with proper documentation on where patient is scheduled and how patient was notified. * Referrals have been sent to specialist office & confirmed receipt. * Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients. * Enters all Inpatient and Outpatient elective procedures in HITS tool. * Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. * Participates in Super Huddle and provides updates on high priority patients referrals. * Addresses referral based phone calls for Primary Care Physicians panel. * Completes and addresses phone messages within 24 hours of call. * Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) * Retrieves consultation notes from the consult tracking tool. * Follows up on all Home Health and DME orders to ensure patient receives services ordered. * Provide extraordinary customer service to all internal and external customers (including patients and other * ChenMed Medical team members) at all times. Utilization of patient messaging tools. * Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired * Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties * Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems * Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner * Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software * Ability and willingness to travel locally within the market up to 10% of the time * Spoken and written fluency in English; Bilingual a plus KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired * An understanding of the company's patient population, including the complexities of Medicare programs * Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. * An understanding of the company's patient population, including the complexities of Medicare programs * Detail-oriented with the ability to multi-task. * Able to exercise proper phone etiquette. * Ability to navigate proficiently through computer software systems & use technology. * Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. * Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: * High School diploma or equivalent required * A minimum of 1 year of referral experience in a healthcare setting required. * Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. * Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred * Healthcare experience within the Medicare Advantage population preferred. * Medical Assistant certification preferred * CPR for Healthcare Providers is preferred * $16.49 - $23.56 Hourly * Employee Benefits ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
    $16.5-23.6 hourly 27d ago
  • Care Coordinator

    LSSI

    Ambulatory Care Coordinator Job In Chicago, IL

    Lutheran Social Services of Illinois is a not-for-profit social service agency with more than 70 program sites throughout the state of Illinois. Our services include counseling, mental health, substance abuse treatment, housing, work with prisoners and their families and services for older adults and a variety of services for children including preschool, foster care, and adoption. LSSI is hiring a full-time CCBHC Care Coordinator. To provide high quality care coordination for LSSI's CCBHC clients and to ensure increased engagement and access to the care they want and need using a person-centered, family-centered, recovery-oriented approach. Schedule: Monday: 8:00am to 4:00pm Tuesday: 11:00am to 7:00pm Wednesday: 8:00am to 12:00pm Thursday: 11:00am to 7:00pm Friday: 8:00am to 4:00pm Saturday: 9:00am to 1:00pm Benefits and Perks: LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you're helping make a positive difference in the lives of others, as well as these career advantages: * On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet. * Competitive salary based upon relevant education, experience, and licensure. * Salary $52,000-$57,000/Annually. * Opportunity for advancement. * Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours. * The paid training you need to learn, grow, and succeed! Essential Functions: * Facilitate the intake process for LSSI's CCBHC and provide education on LSSI services. * Perform screenings and help clients create an overall coordination plan. * Provide education to families about mental, behavioral and physical health needs and resources available. * Become familiar with organizations on the North/Northwest Side of Chicago in order to provide linkages. * Provide navigation and warm linkages to resources that address health, housing, vocations, mental health, substance misuse/use, food insecurity, education deficits, disability needs and other resources. * Connect clients/families with needed services. * Initiate, cultivate and maintain professional relationships with human services and government agencies, health service providers, and public/private groups to enhance service delivery. * Knowledge of LSSI programs and how to access services, including crisis * Demonstrate professional, positive behavior and fulfill responsibilities with integrity, treating clients, families, other LSSl workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner. Position Qualifications: * High school diploma or equivalent required. * Any of the certifications below: * CRSS, CPRS, or other Peer Certification * Certified Family Partnership Professional (CFPP) * CADC * Community Health Worker (CHW) * Licensed Practical Nurse (LPN) * Bilingual is preferred. * Be customer service oriented, empathetic, and compassionate. * Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office - Outlook, Word, Excel, Teams, and PowerPoint) along with other related software. * Demonstrated ability to think across multiple dimensions, manage multiple concurrent deliverables, and exercise good judgement. * Ability to work in a team-driven, client centered environment * Driving for client home visits and internal/external meetings. * Valid state driver's license in good standing is required. * Requires valid IL statutory minimum liability insurance coverage bodily Injury, property damage. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.
    $52k-57k yearly 28d ago
  • Care Coord/Intensive Coordinator

    Ada S. McKinley 3.8company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    Perform outreach & engagement to locate, engage, and educate Pathways youth and their families. Using a trauma-informed approach and effectively engaging children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload Provide intensive care coordination: utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities. Schedule, plan and facilitate Child & Family Team Meetings Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports. Provide regular communication and close collaboration with multiple community partners. Using a system of care approach, assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services. Facilitate the creation of safety and crisis prevention plans. Collaborate with local MCR agencies (including Ada S. McKinley's MCR team) when necessary. Enact Ada S. McKinley Care Coordination Model with each individual and family. Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families. Provide care coordination services to SFSP/FSP eligible youth and their families. Completes service documentation in alignment with agency and program core performance standards.
    $39k-52k yearly est. 60d+ ago
  • Behavioral Health Care Coordinator

    Christian Community Health Center 3.7company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    Job Title Behavioral Health Care Coordinator FLSA Status Non-exempt The Behavioral Health Care Coordinator assists the patient and healthcare facility in coordinating care between behavioral health, primary care and social services at one or more clinic locations for MHN members and non-MHN members, including Trauma Informed Care Center members. The primary function of this position is to integrate health care services, in partnership with patients and care team members, to maximize and improve patient health outcomes and satisfaction. The individual who holds this position exemplifies the CCHC mission, vision and values and acts in accordance with CCHC policies and procedures, including complying with all CCHC Customer Service Standards. Responsibilities Include but are not limited to * Assist patients, in collaboration with the care team, with transitions to care, navigating health care services and linkage to community resources. * Conduct Health Risk Assessments (HRAs) for MHN ACO REACH members. * Conduct Health Risk Assessments (HRAs) for MHN ACO members. * Patient outreach to expand mental health services and patient engagement. * Produce and input timely and accurate documentation of patient communication and information within EHR system. * Create formal patient referral process utilizing EHR, facilitate internal and external referrals. * Participate in trauma informed care training in support of integration and services being provided. * Develop trauma-informed care resource list for patients and assist in strengthening partnerships with trauma-informed care networks in the area. * Assist in the use of mental health screening and assessment tools. * Regularly collaborate, coordinate, and communicate with care team member(s) to resolve outstanding patient care related items (i.e., gaps in patient care, schedule appointments, outstanding referrals, follow up on patient missed appointments, follow up paperwork and other patient and agency needs). * Participate in clinical and administrative huddles and warm hands offs as assigned. * Monitor and coordinate the flow of patient health information throughout the organization, including timely and accurate completion of medical records requests. * Participate in Patient Centered Medical Home (PCMH) and quality improvement (QI) related activities as assigned. * Always maintain professionalism and patient confidentiality * Adhere to all policies, procedures, and protocols of the agency and department. * Performs related duties as assigned. Minimal Qualifications/Experience/ Skills Qualifications/Experience: Master's degree or equivalent from an accredited school/program preferred Knowledge of medical terminology. Prior experience as a Medical Assistant is strongly preferred; experience as an EMT, CNA and/or community health worker a plus. Interest in or previous coursework in human service field, such as social work, psychology, or nursing preferred. Prior work experience in behavioral health field, clinic or hospital preferred. Can accommodate a flexible work schedule to meet clinic hours and must have reliable transportation to access other clinic sites as assigned. Skills: Excellent customer service and communication skills, both written and oral. Meticulous and organized with the ability to multi-task and work in a demanding environment. Must have a keen sense of compassion and strong people skills. Abilities: Ability to function independently, to organize and prioritize effectively, and be self-motivated. Employee Benefits offered to Fulltime Staff * Blue Cross Blue Shield Medical Insurance * Blue Cross Blue Shield Dental and Vision Insurance * Supplemental Benefits * Life Insurance (Provided by the company) Christian Community Health Center is an EOE. As a non-profit organization, we expect our employees to work and perform within our mission, in order to have a harmonious work environment. Our mission is, "To provide high quality health care and related services to the community regardless of the ability to pay. Provide service in a manner which demonstrates in word and deed, the love of Jesus Christ."
    $37k-44k yearly est. 60d+ ago
  • CARE COORDINATOR - ELDERLY

    Cook County, Il 4.4company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    SHIFT: 8:30AM - 4:30PM UNION: SEIU 73 Job Title Care Coordinator-Elderly Department Health Plan Services The Care Coordinator - Elderly provides care coordination services for elderly or disabled members who need assistance to safely live in the least restrictive setting. The work requires conducting site visits in the members' home environment, developing care/service plans, regular monitoring, and periodic follow-up visits. The work requires the flexible use of a wide range of highly skilled psychosocial evaluation and intervention techniques to provide support and stabilization for members. The Care Coordinator - Elderly is required to make referrals for community resources, and behavioral health services in order to assist members in maintaining health, safety, and independence through knowledge of social work principles, practices, and their application to complex care coordination. Typical Duties * Visits members in the home to complete an assessment, develop a care/service plan that meets member needs and provide periodic follow-up; reviews risk scores, previous service/care plans, and/or medical records * Verifies eligibility for waiver services * Documents findings in the Care Management System * Meets or exceeds timelines associated with case activities * Provides succinct presentation of member, and solidifies plan of care with Interdisciplinary Care Team (ICT) * Completes a member assessment according to department policy and procedure * Develops and implements a member centered care plan that recognizes the patient's risk level, priorities, member preferences and medical needs based upon screening and assessment results * Creates a service plan that reflects the needs identified during Determination of Need (DON) screening and is consistent with Determination of Aging (DOA) policy * Communicates effectively with Medical Home Team members and care providers to support coordinated integrated care * Evaluates progress made towards agreed upon goals * Schedules visits with member upon member request, a change in condition, new information or, as mandated by the waiver * Provides information to support all service authorizations * Refers patients to community-based resources in order to maintain levels of wellness in the members community environment * Initiates reporting and conducts necessary follow-up on mandated reporting (prevention and notification of abuse, neglect, and exploitation); documents findings in the Care Management System * Utilizes evidence-based practices for working with elderly and persons with disabilities * Participates in job specific (20 hours annually), CCHHS and departmental mandatory training * Travels throughout the Cook County area MINIMUM REQUIREMENTS * Bachelor's Degree in Social Services, Social Work or related field from an accredited college or university is required (Must provide official transcripts at time of interview) * Minimum of two (2) years' experience providing services and support to elderly or disabled living in a community-based setting is required * Minimum of one (1) year care coordination experience is required * Duties may involve travel to locations throughout the Cook County area, required PREFERRED REQUIREMENTS * Minimum of two (2) years' experience working with the Department of Aging or Division of Rehabilitation Services waiver programs is preferred * Licensed Clinical Social Worker (LCSW) in the State of Illinois is preferred * Bilingual is preferred VETERAN PREFERENCE PLEASE READ When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service To take advantage of this preference a Veteran must: * Meet the minimum qualifications for the position. * Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?" * Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable OR A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing. If items are not attached, you will not be eligible for Veteran Preference VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW. MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING. BENEFITS PACKAGE * Medical, Dental, and Vision Coverage * Basic Term Life Insurance * Pension Plan * Deferred Compensation Program * Paid Holidays, Vacation, and Sick Time * You may also qualify for the Public Service Loan Forgiveness Program (PSLF) * 100% Tuition Reimbursement for nursing-related programs For further information on our excellent benefits package, please click on the following link: ****************************** * Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents bust be presented at time of interview. * Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen. * CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor. COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
    $37k-50k yearly est. 10d ago
  • Population Health Care Coordinator

    Primecare Community Health 3.9company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    39 Paid Days Off Each Year The Population Health Care Coordinator will provide direct service under the West Side Health Equity Collaborative Program. The coordinator will enroll and provide care coordination services to patients with Medicaid and uninsured patients residing in Chicago's West Side zip codes. The coordinator will work with patients to improve self-management of diabetes, hypertension and mild/moderate depression through assessment, enhanced self-awareness, education, self-monitoring and eliminating barriers to self-care by screening and addressing social determinants of health. In addition, the Population Health Care Coordinator will serve as a bridge between the patient, the medical system, and community-based organizations by building trusting relationships with community members served by the program. Duties and Responsibilities Conduct proactive outreach to patients who live in one of the ten targeted zip codes who have a qualifying condition(s) of hypertension, diabetes, and/or depression and children with adverse childhood experience to promote the program and enroll them into the program Collaborate with the clinic staff and care team to increase awareness of WSHEC and create effective methods for communication and collaboration such as warm hand offs and referrals Accept referrals of enrolled individuals from the hospital emergency department care navigators. Accept referrals of enrolled individuals from community-based organizations. Conduct depression screenings using the PHQ-2 and PHQ-9 screening tools and working with the care team to refer the patient to behavioral health or other specialty care if depression is identified Monitor patients with hypertension for recent self-monitored blood pressure readings, collect readings and share with provider and care team Monitor patients with diabetes for frequent A1c results and schedule lab visits when due Conduct periodic rescreening using the health risk screening tool to determine progress in addressing social determinants of health and identify any new ones Use a worklist to identify and re-engage patients who are not participating as expected in the disease management program Address patient's social determinants of health (SDOH) and barriers to care Identify and engage with community-based organizations (CBOs) through the electronic registry and bidirectional communication with CBOs using the Community Connect secure messaging portal Provide education, coaching, and motivational interviewing to support the patient in the self-management of their chronic conditions, including but not limited to the use of glucometers and blood pressure monitors for self-monitoring Utilize MHN Connect to monitor recent emergency department visits and hospitalizations and pharmacy fill data and be prepared to address that utilization information during encounters Document all encounters, outreaches, and other notes in Athena and MHN Connect Participate in case reviews with other care team members (nurses, behavioral health providers, PCPs, pharmacists, social workers, care managers of high-risk enrollees as appropriate) of enrollees who are not making progress toward self-management goals. Provide the care team with patient updates and ensure the care plan is consistently updated and integrated with disease management information Facilitate treatment plan changes for patients who are not improving as expected in consultation with the PCP. These may include changes in medications, treatments, or appropriate referrals for clinically indicated services outside the primary care clinic (e.g., social services such as housing assistance, vocational rehabilitation, subspeciality, mental health specialty care, substance abuse treatment, etc.). Other duties as assigned. Required Knowledge, Experience, or Licensure/Registration Bachelor's degree in related field preferred. One (1) to three (3) years of experience, preferred in social services. Background in a community health setting is highly preferred. Ability to use MS Office programs, including MS Word, Excel and Outlook. Bilingual in English/Spanish preferred. Benefits 27 days of PTO each year, accrued each pay period 3 personal days 1 floating holiday 8 paid holidays Medical/Dental/Vision coverage available the 1st of the month following 30 days Company-paid life, short-term disability, and long-term disability coverage Discretionary 403(b) match and profit sharing after meeting service requirements Flexible spending accounts Accident & critical illness coverage Pet insurance
    $38k-46k yearly est. 24d ago
  • Care Coordinator

    Preferred Podiatry Group 4.7company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    Step into care excellence with Preferred Podiatry Group! We are looking for a Care Coordinator to join our SNF Clinical Service Operations division. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity. This is a full-time, non-exempt position reporting to our Operations Manager. What You Will Do Customer Delight: Engage with nursing homes daily via the phone, email, and text, and make sure all questions are addressed in a timely fashion. Our representatives are managing 100 inbound calls, performing 25 outbound calls, and sending 50 emails a day. Escalation management: Help assure facilities that we are doing the best job we can by resolving issues that arise Technology management: Work with our technology platform in Salesforce to determine the appropriate next action to be taken, and ensure that all the information is entered in our platform on a timely, consistent basis Information gathering: Conduct outbound calls with both Physicians and Nursing Homes to make sure they have all the information they need for a visit Partnering with the Logistics Coordinator: Relay scheduling changes back to our Logistics Coordinators Consent Form Gathering: Make sure all the patients that are eligible for a visit submit the proper paperwork, so our Podiatrists can see them. Other tasks and projects as needed. What it Takes to Join the Team Individuals who take great pride in helping elderly patients receive the care they need High School diploma or equivalent required, College degree preferred 2+ Years' experience in a Customer Service role (retail, restaurant, hospitality, call center) Ability to work in a high call volume environment Strong written and verbal communication skills Detail-oriented individuals who are team players and self-starters Experience with Salesforce preferred Experience with EMR / EHR preferred Adaptable to change and willingness to learn different processes Ability to function well in a fast-paced and at times stressful environment. Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times. Why PPG? Be part of something special! We are growing both organically and through acquisitions. Career growth - your next role with PPG might not be created yet and we are waiting for your help to chart the way! Ongoing training and development programs An environment that values transparency Virtual and in-person events to connect with your team. Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office. Compensation $45,550 annually. Preferred Podiatry Group, headquartered in Chicago, IL, is a healthcare management services organization ('MSO') that provides clinical services and business solutions to long-term care facilities and physician practices throughout the country. We currently serve over 4,000 facilities and 200 physician practices in more than 40 states. Our services include onsite podiatric care, revenue cycle management, marketing, logistics, staffing, and compliance that help long term care communities and physician practices perform at their best. We believe that if communities and providers can function at the highest level, care for people will only get better. Preferred Podiatry Group is an equal employment opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, age, disability, marital status, or pregnancy.
    $45.6k yearly 7d ago
  • Hospitality Coordinator, Resy Support

    American Express 4.8company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative` global SaaS platform, built on the promise of access and unforgettable experiences. Resy's SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table. **ABOUT THE ROLE** : Our business is growing rapidly and we are looking for additional Hospitality Coordinators to join our team. Working within Resy's Customer Success Org, Hospitality Coordinator's primary responsibility will be to provide outstanding front-line service and support to our Resy restaurant partners and Resy app users to ensure they are getting the most out of the Resy experience. **WHAT YOU'LL DO:** ● Answer guest inquiries via email & live chat ● Troubleshoot any issues relating to Resy products: Resy Consumer App, ResyOS Restaurant App, Resy Restaurant Web-Dashboard & Resy.com ● Provide top tier support to Resy customers escalating any critical issues to our SR Support Team and collaborating cross-team to resolve ● Educating restaurant operators to raise the level of hospitality they offer through Resy technology ● Assist the implementation team with setting new restaurant customers live on Resy ● Offboard former restaurant customers by communicating final invoice details, scheduling official churn date and documenting feedback for review ● Make phone calls to confirm premium reservations for the Resy Global Access concierge program ● Working on other duties and projects as assigned **WHO YOU ARE:** ● Interest in working in a fast-paced hospitality-tech environment ● Exceptional organizational skills, a keen eye for detail, a strong technological aptitude, and the ability to stay calm under pressure ● Mastery of Microsoft Office and MacOS ● Ability/flexibility to work global restaurant hours, including nights and weekends ● Passion for restaurants and the hospitality industry ● Experience working at restaurants ● Working knowledge of reservation-management systems and restaurant operations ● Experience supporting technology for a SaaS business **Qualifications** Salary Range: $20.00 to $33.65 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: ****************************************** to access the three posters. **Job:** Operations **Primary Location:** US-South Carolina-Charleston **Other Locations:** US-Illinois-Chicago **Schedule** Full-time **Req ID:** 25004474
    $37k-50k yearly est. 6d ago
  • Home Care Scheduling Coordinator

    Addus Homecare

    Ambulatory Care Coordinator Job In Chicago, IL

    To apply via text, text 7817 to ************ This position is responsible for coordinating client schedules to the authorization hours based on payor or other identifiers. Hours: Full Time - Monday through Friday 8 am to 5 pm with overtime as needed . Location: In office: 2335 W 95th St Chicago IL 60643. Hourly Rate: $18.00 - $20.00 We offer our team the best: Medical, Dental and Vision Benefits Continued Education Company matched 401K Daily Pay Monthly Bonus PTO Plan Retirement Planning Life Insurance Employee discounts ESSENTIAL DUTIES: Schedules Home Care Aide as directed by client s authorization/care plan established upon intake. Creates service schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client s care plan is followed and client services are not interrupted. Tracks and reports scheduling metrics; communicates all client scheduling trends to management. Processes patient authorizations and communicates with central admissions, enter reauthorizations into client record and ensures chart preparation for all clients. Provides thorough, complete follow-through on escalated client service complaints Document service and care plan deviations timely Maintains accurate HR system records and ensures all employee records including payroll records are current. Ensures the appearance of the branch s open environment is professional: neat, clean, orderly and generally free of clutter Maintains a high degree of confidentiality at all times due to access to sensitive information. Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency. Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements. Abides by all regulations, policies, procedures and standards. Performs other duties as assigned POSITION REQUIREMENTS & COMPETENCIES: Minimum education - Associate or Bachelors degree. 1-2 years of Health Care scheduling experience required. Must be organized and able to multitask Computer proficiency - MS Office Must be able to work well with others in a professional manner in a team-oriented environment. Professionalism, patience, and a people-first attitude Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 7817 to ************ #ACADCOR #CBACADCOR #DJADCOR
    $18-20 hourly 60d+ ago
  • Home Care Training Coordinator

    Addus Homecare Corporation

    Ambulatory Care Coordinator Job In Chicago, IL

    To apply via text, text 8188 to ************** This position requires an energetic, self-motivated and well-organized person. The Training Coordinator is responsible for training and training development of our new and active Home Care Aides. The Training Coordinator will be responsible for facilitating and managing new and existing employee training requirements, preparation of administrative reports and assuring compliance with all requisite company regulations. Hours: In office: Full Time: Monday through Friday 8:30 am to 5 pm. Location: Addus HomeCare 2335 w 95th Street, Chicago IL 60643 Hours: $18.00 - $20.00 At Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * PTO Plan * Daily Pay * Retirement Planning * Life Insurance * Employee discounts * Continued Education Essential Duties: * Assist processing new employees through the hiring process. * As needed, facilitate Pre-Service training sessions and tests trainees to measure progress and to evaluate effectiveness of training. * Assist with the daily operations regarding active employees and new hires documentation. * Filing/scanning active employee and new hire documentation. * Data entry. * Special projects. * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department. * Follows all Medicare, Medicaid, HIPAA regulations and requirements. * Abides by all regulations, policies, procedures, and collective bargaining policies and standards * Performs other duties as assigned. Position Requirements & Competencies: * Must have a high school diploma or equivalent. * Excellent customer service, computer, and administrative skills. * Experience conducting meetings in group settings or individually. * Plans and organizes work effectively and ensures its completion. * Meets all productivity requirements. * Energetic and engaging personality with excellent communication and interpersonal skills both verbal and written. * Self-motivated, reliable and well organized. * Must have reliable transportation, valid driver license, and state required insurance. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 8188 to ************** #ACADCOR #CBACADCOR #DJADCOR
    $18-20 hourly 3d ago
  • Home Visiting Perinatal Care Coordinator

    Pcc Community Wellness Center 3.2company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    Job Details PCC Austin Pine Street - Chicago, IL Full Time High School/GED $17.25 - $19.25 Hourly Local - Location to Location Day Health CareDescription ESSENTIAL DUTIES & RESPONSIBILITIES Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source Advocate on patient's behalf if needed to ensure completion of referrals Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly. Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC Contribute to patient education materials and strategies to support care coordination Work with manager and team to create flow charts, workflows and document tracking process as needed Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care Provides excellent customer service to internal and external customers Regularly attend and participate in monthly site team meetings Engages patients as active participants in their care According to manager discretion, supports various program areas, including but not limited to: Reach Out and Read Lead Exposure Follow-up Care Coordination Illinois Breast & Cervical Cancer Prevention Referral prior authorization Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens Other duties as assigned Qualifications BASIC QUALIFICATIONS Knowledge of: Knowledge or experience with Microsoft Office Knowledge or experience with electronic health record software Ability to: Follow-through, assume responsibility and use good judgment. Ability to work at a computer terminal for extended periods of time on a daily basis. Maintain professionalism under stressful situations. Excellent customer service and telephone skills. Self motivated and directed with the ability to prioritize and work efficiently under pressure. Effective and creative problem solving. Ability to understand and follow verbal and written communication. Organized and able to manage competing priorities a must. Resourcefulness in problem solving. Experience/Training: High School Diploma or GED equivalent, Associates or Bachelor's degree preferred Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations. PERSONAL CHARACTERISTICS Detail oriented with the ability to work with minimal/no supervision. Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.
    $17.3-19.3 hourly 60d+ ago
  • Population Health Care Coordinator

    Primecare Community Health 3.9company rating

    Ambulatory Care Coordinator Job In Chicago, IL

    39 Paid Days Off Each Year The Population Health Care Coordinator will provide direct service under the West Side Health Equity Collaborative Program. The coordinator will enroll and provide care coordination services to patients with Medicaid and uninsured patients residing in Chicago's West Side zip codes. The coordinator will work with patients to improve self-management of diabetes, hypertension and mild/moderate depression through assessment, enhanced self-awareness, education, self-monitoring and eliminating barriers to self-care by screening and addressing social determinants of health. In addition, the Population Health Care Coordinator will serve as a bridge between the patient, the medical system, and community-based organizations by building trusting relationships with community members served by the program. Duties and Responsibilities Conduct proactive outreach to patients who live in one of the ten targeted zip codes who have a qualifying condition(s) of hypertension, diabetes, and/or depression and children with adverse childhood experience to promote the program and enroll them into the program Collaborate with the clinic staff and care team to increase awareness of WSHEC and create effective methods for communication and collaboration such as warm hand offs and referrals Accept referrals of enrolled individuals from the hospital emergency department care navigators. Accept referrals of enrolled individuals from community-based organizations. Conduct depression screenings using the PHQ-2 and PHQ-9 screening tools and working with the care team to refer the patient to behavioral health or other specialty care if depression is identified Monitor patients with hypertension for recent self-monitored blood pressure readings, collect readings and share with provider and care team Monitor patients with diabetes for frequent A1c results and schedule lab visits when due Conduct periodic rescreening using the health risk screening tool to determine progress in addressing social determinants of health and identify any new ones Use a worklist to identify and re-engage patients who are not participating as expected in the disease management program Address patient's social determinants of health (SDOH) and barriers to care Identify and engage with community-based organizations (CBOs) through the electronic registry and bidirectional communication with CBOs using the Community Connect secure messaging portal Provide education, coaching, and motivational interviewing to support the patient in the self-management of their chronic conditions, including but not limited to the use of glucometers and blood pressure monitors for self-monitoring Utilize MHN Connect to monitor recent emergency department visits and hospitalizations and pharmacy fill data and be prepared to address that utilization information during encounters Document all encounters, outreaches, and other notes in Athena and MHN Connect Participate in case reviews with other care team members (nurses, behavioral health providers, PCPs, pharmacists, social workers, care managers of high-risk enrollees as appropriate) of enrollees who are not making progress toward self-management goals. Provide the care team with patient updates and ensure the care plan is consistently updated and integrated with disease management information Facilitate treatment plan changes for patients who are not improving as expected in consultation with the PCP. These may include changes in medications, treatments, or appropriate referrals for clinically indicated services outside the primary care clinic (e.g., social services such as housing assistance, vocational rehabilitation, subspeciality, mental health specialty care, substance abuse treatment, etc.). Other duties as assigned. Required Knowledge, Experience, or Licensure/Registration Bachelor's degree in related field preferred. One (1) to three (3) years of experience, preferred in social services. Background in a community health setting is highly preferred. Ability to use MS Office programs, including MS Word, Excel and Outlook. Bilingual in English/Spanish preferred. Benefits 27 days of PTO each year, accrued each pay period 3 personal days 1 floating holiday 8 paid holidays Medical/Dental/Vision coverage available the 1st of the month following 30 days Company-paid life, short-term disability, and long-term disability coverage Discretionary 403(b) match and profit sharing after meeting service requirements Flexible spending accounts Accident & critical illness coverage Pet insurance Salary All wages are based on relevant years of experience. The minimum rate is the wage a candidate with no additional experience will earn. COVID vaccinations are a requirement for PrimeCare Community Health. Proof of full vaccination is required prior to the start date of employment. PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants. Therefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.
    $38k-46k yearly est. 24d ago

Learn More About Ambulatory Care Coordinator Jobs

How much does an Ambulatory Care Coordinator earn in Chicago, IL?

The average ambulatory care coordinator in Chicago, IL earns between $38,000 and $66,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average Ambulatory Care Coordinator Salary In Chicago, IL

$50,000

What are the biggest employers of Ambulatory Care Coordinators in Chicago, IL?

The biggest employers of Ambulatory Care Coordinators in Chicago, IL are:
  1. Northwestern Medicine
  2. Universal Health Services
  3. Lutheran Social Services of Illinois
  4. Chenmed
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