Guest Services Leader Jobs At Alex Lee

Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED- Live the “good stuff cheap” mindset. BE COMMITTED- Operate with grit, passion, tenacity, and action. BE GROWING- How do we get better every day? BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. 401K, generous company match with immediate vesting. Strong field sales career growth & talent development culture for top performers 20% Associate discount on all Ollie's purchases. Vast array of voluntary benefits. Position Overview: The Front End Team Leader (FeTL) provides leadership for the successful operation of the entire front-end of store. The FeTL creates and leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance. Primary Responsibilities: Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met. Ensure that store standards and company programs meet all operational expectations. Ensure that the front-end, entrance, and exterior of the building are maintained properly. Ensure that all Associates are provided daily tasks and are being productive. Responsible for the organization and maintenance of the office areas. Provide support for the Door to Floor process and merchandising initiatives. Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure that all corrective actions are completed. Lead monthly safety meetings with store Associates and assess all changes from the meetings. Ensure that all customer service standards meet company expectations. Complete price changes as necessary and required by the company. Assist with coaching, training, developing, evaluating, supervising, and scheduling store Associates. Perform all Team Leader functions to open and close the store when needed. Provide leadership with the Associates regarding all donation programs and Ollie's Army sign up and membership. Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met. Complete any additional responsibilities and/or duties as assigned. Qualifications: High school diploma or equivalent required Minimum of 1-2 years retail experience in a supervisory role within a mid-size to large retail or service-oriented business. Ability to work evenings, weekends, and holidays on a regular basis. Ability to read, write and speak English. Ability to effectively manage in a professional work environment. Ability to exercise sound judgment. Ability to preserve confidentiality of information. Accuracy and attention to detail. Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines. Knowledge of industry terms and processes. Ability to effectively communicate information and delegate tasks. Outstanding interpersonal and listening skills. Must have a positive attitude and the ability to interact well with customers and Associates. Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods. Ability to bend and twist frequently. Ability to grip, reach, and pinch with arms and hands frequently. Ability to squat, kneel, balance, and climb occasionally. Ability to work in a constant state of alertness and safe manner. Must have the ability to operate a motor vehicle and have a valid state issued license. Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.

Altar'd State is a rapidly growing women's fashion brand with more than 80 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Primary Responsibilities/Accountability: Revenue Generation: Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals. Store operations: Controls workflow through successful planning and delegation.Execution of task directives within designated timeframes.Completes opening/closing procedures.Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets.Maintains a safe work environment and reports any potential hazards.Maintains the store's organization, appearance, and cleanliness.Participates and assists in the preparation for the stores' inventory.Participates in store walk-throughs with team, communicating successes/opportunities in key store areas.Communicates effectively with executive team.Recommends ideas to improve standards and processes.Reports to work as scheduled; records time worked accurately by using Altar'd State's time and attendance system; remains flexible to the needs of the business. Technical expertise: Demonstrates a desire and ability to be a responsible learner and navigates the Altar'd State computer systems.Performs register transactions quickly and efficiently.Processes transactions accurately; able to handle cash and provide change without error.Operates phone, answering calls with an appropriate greeting. Brand integrity: Understands and can clearly articulate the Company's brand positioning, including the uniqueness of concept, current marketing, promotional initiatives, outreach events, in-store events and ministries.Operates with the highest levels of personal integrity and business confidentiality.Represents the brand by adhering to appropriate standards of dress and grooming.Participates and attends all store meetings. Job Requirements: Proven ability to develop employees and hold individuals accountable for performance.Ability to function as a role model, ensuring that the guest remains the top priority.Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities.Proven ability to respectfully challenge and motivate the team.Knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines.Demonstration of strong verbal and written communication skills.Previous retail experience preferred.

Who Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview Reporting to the Store Leadership, the Guest Lead leads and supports management by directing activities required to achieve all store goals, including world class guest service, sales objectives, loss prevention, and merchandising presentation while driving both associate and guest engagement. Provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. What We Offer $20 / hour base pay Paid Time Off Generous associate discount 401k with company match Advancement opportunities Free Mental Health support Free Financial Wellness support People Fosters a guest-focused team environment by anticipating guest's needs, exceeding expectations, and adhering to the Altar'd State service standards; coaches associates on guest interactions to increase transactions and capture guest opportunities Serves as Manager on Duty when managers are not present Helps develop team to accomplish store's business objectives through coaching, investment, retention and motivation Creates a learning environment for associates Addresses guest concerns, coming to resolution when possible, and involving management where appropriate Shares information and communicates clearly to all levels of the team Holds self and employees accountable for achievement of financial results and statistical standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Acknowledges, interacts and builds relationships with guests; creates guest loyalty Consistently receives positive, unsolicited guest feedback Communicates effectively with store management and guests Treats others fairly, with respect, and values differences; does not pass judgment on potential guests Supports an environment of learning and trust by acting as a positive role model Process Ensures attainment of sales and inventory shortage goals Implements merchandise presentation, restocking and recovery to maximize productivity Understands the Altar'd State culture, and ensures compliance with all Altar'd State values & practices, and store operational standards Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals Controls workflow through successful planning and delegation Executes task directives within designated timeframes Completes opening/closing procedures and tasks as directed by management with a guest focus Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets Maintains a safe work environment and reports any potential hazards Participates and assists in the preparation for the stores' inventory Participates in store walk-throughs with team, communicating successes and opportunities in key store areas Communicates effectively with executive team Recommends ideas to improve standards and processes Reports to work as scheduled; records time worked accurately by using the time and attendance system; remains flexible to the needs of the business Receives feedback and fosters dialog around solutions Presentation Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team Maintains a clean and presentable store environment Assists in the construction of merchandising and window displays Represents the brand by adhering to appropriate standards of dress and grooming Qualifications Must be 18 years of age Previous retail experience preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022

Who Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview Reporting to the Store Leadership, the Guest Lead leads and supports management by directing activities required to achieve all store goals, including world class guest service, sales objectives, loss prevention, and merchandising presentation while driving both associate and guest engagement. Provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. What We Offer $20 / hour base pay Paid Time Off Generous associate discount 401k with company match Advancement opportunities Free Mental Health support Free Financial Wellness support People Fosters a guest-focused team environment by anticipating guest's needs, exceeding expectations, and adhering to the Altar'd State service standards; coaches associates on guest interactions to increase transactions and capture guest opportunities Serves as Manager on Duty when managers are not present Helps develop team to accomplish store's business objectives through coaching, investment, retention and motivation Creates a learning environment for associates Addresses guest concerns, coming to resolution when possible, and involving management where appropriate Shares information and communicates clearly to all levels of the team Holds self and employees accountable for achievement of financial results and statistical standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Acknowledges, interacts and builds relationships with guests; creates guest loyalty Consistently receives positive, unsolicited guest feedback Communicates effectively with store management and guests Treats others fairly, with respect, and values differences; does not pass judgment on potential guests Supports an environment of learning and trust by acting as a positive role model Process Ensures attainment of sales and inventory shortage goals Implements merchandise presentation, restocking and recovery to maximize productivity Understands the Altar'd State culture, and ensures compliance with all Altar'd State values & practices, and store operational standards Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals Controls workflow through successful planning and delegation Executes task directives within designated timeframes Completes opening/closing procedures and tasks as directed by management with a guest focus Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets Maintains a safe work environment and reports any potential hazards Participates and assists in the preparation for the stores' inventory Participates in store walk-throughs with team, communicating successes and opportunities in key store areas Communicates effectively with executive team Recommends ideas to improve standards and processes Reports to work as scheduled; records time worked accurately by using the time and attendance system; remains flexible to the needs of the business Receives feedback and fosters dialog around solutions Presentation Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team Maintains a clean and presentable store environment Assists in the construction of merchandising and window displays Represents the brand by adhering to appropriate standards of dress and grooming Qualifications Must be 18 years of age Previous retail experience preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022

Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Position Overview: To lead and support management by directing activities required to achieve all store goals, including world classguest service, sales objectives, loss prevention, and merchandising presentation while driving both associate andguest engagement. Provide guests with exceptional service, through relationship building, product knowledgesharing, and presenting a clean, well-maintained store environment.Primary responsibilities / accountability:Directs guest service efforts that are consistent with Altar'd State standards; coaches associates onguest interactions to increase transactions and capture guest opportunities Provides excellent guest service by anticipating guest's needs, exceeding expectations, and adhering tothe Altar'd State service standards Serve as Manager on Duty when managers are not present Helps develop team to accomplish store's business objectives through coaching, investment, retentionand motivation Ensures attainment of sales and inventory shortage goals Implements merchandise presentation, restocking and recovery to maximize productivity Understands the Altar'd State culture, and ensures compliance with all Altar'd State values & practices,and store operational standards Maintains clean store environment Revenue Generation: Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals People development: Fosters a guest-focused team environment, driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Creates a learning environment for associates Addresses guest concerns, coming to resolution when possible, and involving management whereappropriate Shares information and communicates clearly to all levels Holds self and employees accountable for achievement of financial results and statistical standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks and delegatingand challenging Fosters team commitment through support, relationship building, and recognizing individualcontributions Leads by managing through change and adversity Store Operations: Controls workflow through successful planning and delegation Execution of task directives within designated time frames Completes opening/closing procedures Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortagecontrol and to protect Company assets Maintains a safe work environment and reports any potential hazards Maintains the store's organization, appearance, and cleanliness Participates and assists in the preparation for the stores' inventory Participates in store walk-throughs with team, communicating successes/opportunities in key storeareas Communicates effectively with executive team Recommends ideas to improve standards and processes Reports to work as scheduled; records time worked accurately by using Altar'd State's time andattendance system; remains flexible to the needs of the business Technical expertise: Demonstrates a desire and ability to be a responsible learner and navigates the Altar'd State computersystems Performs register transactions quickly and efficiently Processes transactions accurately; able to handle cash and provide change without error Operates phone, answering calls with an appropriate greeting Brand integrity: Understands and can clearly articulate the Company's brand positioning, including the uniqueness ofconcept, current marketing and promotional initiatives, outreach events, in-store events and ministries.Operates with the highest levels of personal integrity and business confidentiality.Represents the brand by adhering to appropriate standards of dress and grooming.Participates and attends all store meetings. Position requirements: Proven ability to develop associates and hold individuals accountable for performance Ability to function as a role model, ensuring that the guest remains the top priority Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities Proven ability to respectfully challenge and motivate the team Knowledge of visual standards and techniques, and ability to implement and substitute within companyguidelines Demonstration of strong verbal and written communication skills Previous retail experience preferred.

Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Position Overview: To lead and support management by directing activities required to achieve all store goals, including world class guest service, sales objectives, loss prevention, and merchandising presentation while driving both associate and guest engagement. Provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Primary responsibilities / accountability: Directs guest service efforts that are consistent with Altar'd State standards; coaches associates on guest interactions to increase transactions and capture guest opportunities Provides excellent guest service by anticipating guest's needs, exceeding expectations, and adhering to the Altar'd State service standards Serve as Manager on Duty when managers are not present Helps develop team to accomplish store's business objectives through coaching, investment, retention and motivation Ensures attainment of sales and inventory shortage goals Implements merchandise presentation, restocking and recovery to maximize productivity Understands the Altar'd State culture, and ensures compliance with all Altar'd State values & practices, and store operational standards Maintains clean store environment Revenue Generation: Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals People development: Fosters a guest-focused team environment, driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Creates a learning environment for associates Addresses guest concerns, coming to resolution when possible, and involving management where appropriate Shares information and communicates clearly to all levels Holds self and employees accountable for achievement of financial results and statistical standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks and delegating and challenging Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Store Operations: Controls workflow through successful planning and delegation Execution of task directives within designated time frames Completes opening/closing procedures Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets Maintains a safe work environment and reports any potential hazards Maintains the store's organization, appearance, and cleanliness Participates and assists in the preparation for the stores' inventory Participates in store walk-throughs with team, communicating successes/opportunities in key store areas Communicates effectively with executive team Recommends ideas to improve standards and processes Reports to work as scheduled; records time worked accurately by using Altar'd State's time and attendance system; remains flexible to the needs of the business Technical expertise: Demonstrates a desire and ability to be a responsible learner and navigates the Altar'd State computer systems Performs register transactions quickly and efficiently Processes transactions accurately; able to handle cash and provide change without error Operates phone, answering calls with an appropriate greeting Brand integrity: Understands and can clearly articulate the Company's brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries. Operates with the highest levels of personal integrity and business confidentiality. Represents the brand by adhering to appropriate standards of dress and grooming. Participates and attends all store meetings. Position requirements: Proven ability to develop associates and hold individuals accountable for performance Ability to function as a role model, ensuring that the guest remains the top priority Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities Proven ability to respectfully challenge and motivate the team Knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines Demonstration of strong verbal and written communication skills Previous retail experience preferred.

Altar'd State is a rapidly growing women's fashion brand with more than 80 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Primary Responsibilities/Accountability: Revenue Generation: Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals. Store operations: Controls workflow through successful planning and delegation.Execution of task directives within designated timeframes.Completes opening/closing procedures.Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets.Maintains a safe work environment and reports any potential hazards.Maintains the store's organization, appearance, and cleanliness.Participates and assists in the preparation for the stores' inventory.Participates in store walk-throughs with team, communicating successes/opportunities in key store areas.Communicates effectively with executive team.Recommends ideas to improve standards and processes.Reports to work as scheduled; records time worked accurately by using Altar'd State's time and attendance system; remains flexible to the needs of the business. Technical expertise: Demonstrates a desire and ability to be a responsible learner and navigates the Altar'd State computer systems.Performs register transactions quickly and efficiently.Processes transactions accurately; able to handle cash and provide change without error.Operates phone, answering calls with an appropriate greeting. Brand integrity: Understands and can clearly articulate the Company's brand positioning, including the uniqueness of concept, current marketing, promotional initiatives, outreach events, in-store events and ministries.Operates with the highest levels of personal integrity and business confidentiality.Represents the brand by adhering to appropriate standards of dress and grooming.Participates and attends all store meetings. Job Requirements: Proven ability to develop employees and hold individuals accountable for performance.Ability to function as a role model, ensuring that the guest remains the top priority.Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities.Proven ability to respectfully challenge and motivate the team.Knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines.Demonstration of strong verbal and written communication skills.Previous retail experience preferred.

Altar'd State is a rapidly growing women's fashion brand with more than 80 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Primary Responsibilities/Accountability: Revenue Generation:Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals. Store operations:Controls workflow through successful planning and delegation.Execution of task directives within designated timeframes.Completes opening/closing procedures.Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets.Maintains a safe work environment and reports any potential hazards.Maintains the store's organization, appearance, and cleanliness.Participates and assists in the preparation for the stores' inventory.Participates in store walk-throughs with team, communicating successes/opportunities in key store areas.Communicates effectively with executive team.Recommends ideas to improve standards and processes.Reports to work as scheduled; records time worked accurately by using Altar'd State's time and attendance system; remains flexible to the needs of the business. Technical expertise:Demonstrates a desire and ability to be a responsible learner and navigates the Altar'd State computer systems.Performs register transactions quickly and efficiently.Processes transactions accurately; able to handle cash and provide change without error.Operates phone, answering calls with an appropriate greeting. Brand integrity:Understands and can clearly articulate the Company's brand positioning, including the uniqueness of concept, current marketing, promotional initiatives, outreach events, in-store events and ministries.Operates with the highest levels of personal integrity and business confidentiality.Represents the brand by adhering to appropriate standards of dress and grooming.Participates and attends all store meetings. Job Requirements: Proven ability to develop employees and hold individuals accountable for performance.Ability to function as a role model, ensuring that the guest remains the top priority.Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities.Proven ability to respectfully challenge and motivate the team.Knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines.Demonstration of strong verbal and written communication skills.Previous retail experience preferred.

Who Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local non-profit organizations, to our long-standing partnership with Coprodeli USA, where we've built 20+ schools for impoverished communities in Peru, we are committed to giving back. Position Overview Reporting to Store Leadership, the Guest Lead plays an important role in delivering and directing the activities required to achieve store goals. These activities include providing exceptional guest service, maintaining compelling visual presentations, ongoing associate development and effective operational compliance. What We Offer Competitive base pay Paid Volunteer Time Paid Time Off Generous associate discount 401k with company match Advancement opportunities Primary Responsibilities Consistently delivers an exceptional guest experience Consistently adheres to Altar'd State's guest service standards Acts as a positive role model, contributes to a culture of teamwork Coaches associates on guest interactions, recognizes great performance Demonstrates accountability and ownership of behaviors and results Embraces feedback and uses it to drive positive change Embraces change, leads through conflict and treats others with respect Maintains a clean and presentable store environment Assists in the construction of merchandising and window displays Represents the brand well by adhering to dress and grooming standards Completes opening/closing procedures as directed by management Adheres to loss prevention policies and procedures Participates in walk-throughs, communicates successes and opportunities Serves as leader on duty as needed Adheres to organizational Code of Conduct Qualifications Must be at least 20 years of age Previous retail experience preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022

Altar'd State is a rapidly growing women's fashion brand with more than 80 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Primary Responsibilities/Accountability: Revenue Generation: Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals.

Altar'd State is a rapidly growing women's fashion brand with more than 80 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Primary Responsibilities/Accountability: Revenue Generation: Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals.

Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Position Overview: To lead and support management by directing activities required to achieve all store goals, including world classguest service, sales objectives, loss prevention, and merchandising presentation while driving both associate andguest engagement. Provide guests with exceptional service, through relationship building, product knowledgesharing, and presenting a clean, well-maintained store environment.Primary responsibilities / accountability:Directs guest service efforts that are consistent with Altar'd State standards; coaches associates onguest interactions to increase transactions and capture guest opportunities Provides excellent guest service by anticipating guest's needs, exceeding expectations, and adhering tothe Altar'd State service standards Serve as Manager on Duty when managers are not present Helps develop team to accomplish store's business objectives through coaching, investment, retentionand motivation Ensures attainment of sales and inventory shortage goals Implements merchandise presentation, restocking and recovery to maximize productivity Understands the Altar'd State culture, and ensures compliance with all Altar'd State values & practices,and store operational standards Maintains clean store environment Revenue Generation: Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals People development: Fosters a guest-focused team environment, driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Creates a learning environment for associates Addresses guest concerns, coming to resolution when possible, and involving management whereappropriate Shares information and communicates clearly to all levels Holds self and employees accountable for achievement of financial results and statistical standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks and delegatingand challenging Fosters team commitment through support, relationship building, and recognizing individualcontributions Leads by managing through change and adversity Store Operations: Controls workflow through successful planning and delegation Execution of task directives within designated time frames Completes opening/closing procedures Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortagecontrol and to protect Company assets Maintains a safe work environment and reports any potential hazards Maintains the store's organization, appearance, and cleanliness Participates and assists in the preparation for the stores' inventory Participates in store walk-throughs with team, communicating successes/opportunities in key storeareas Communicates effectively with executive team Recommends ideas to improve standards and processes Reports to work as scheduled; records time worked accurately by using Altar'd State's time andattendance system; remains flexible to the needs of the business Technical expertise: Demonstrates a desire and ability to be a responsible learner and navigates the Altar'd State computersystems Performs register transactions quickly and efficiently Processes transactions accurately; able to handle cash and provide change without error Operates phone, answering calls with an appropriate greeting Brand integrity: Understands and can clearly articulate the Company's brand positioning, including the uniqueness ofconcept, current marketing and promotional initiatives, outreach events, in-store events and ministries.Operates with the highest levels of personal integrity and business confidentiality.Represents the brand by adhering to appropriate standards of dress and grooming.Participates and attends all store meetings. Position requirements: Proven ability to develop associates and hold individuals accountable for performance Ability to function as a role model, ensuring that the guest remains the top priority Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities Proven ability to respectfully challenge and motivate the team Knowledge of visual standards and techniques, and ability to implement and substitute within companyguidelines Demonstration of strong verbal and written communication skills Previous retail experience preferred.

Altar'd State is a rapidly growing women's fashion brand with more than 80 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Primary Responsibilities/Accountability: Revenue Generation: Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals. Store operations: Controls workflow through successful planning and delegation.Execution of task directives within designated timeframes.Completes opening/closing procedures.Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets.Maintains a safe work environment and reports any potential hazards.Maintains the store's organization, appearance, and cleanliness.Participates and assists in the preparation for the stores' inventory.Participates in store walk-throughs with team, communicating successes/opportunities in key store areas.Communicates effectively with executive team.Recommends ideas to improve standards and processes.Reports to work as scheduled; records time worked accurately by using Altar'd State's time and attendance system; remains flexible to the needs of the business. Technical expertise: Demonstrates a desire and ability to be a responsible learner and navigates the Altar'd State computer systems.Performs register transactions quickly and efficiently.Processes transactions accurately; able to handle cash and provide change without error.Operates phone, answering calls with an appropriate greeting. Brand integrity: Understands and can clearly articulate the Company's brand positioning, including the uniqueness of concept, current marketing, promotional initiatives, outreach events, in-store events and ministries.Operates with the highest levels of personal integrity and business confidentiality.Represents the brand by adhering to appropriate standards of dress and grooming.Participates and attends all store meetings. Job Requirements: Proven ability to develop employees and hold individuals accountable for performance.Ability to function as a role model, ensuring that the guest remains the top priority.Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities.Proven ability to respectfully challenge and motivate the team.Knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines.Demonstration of strong verbal and written communication skills.Previous retail experience preferred.

Who Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local non-profit organizations, to our long-standing partnership with Coprodeli USA, where we've built 20+ schools for impoverished communities in Peru, we are committed to giving back. Position Overview Reporting to Store Leadership, the Guest Lead plays an important role in delivering and directing the activities required to achieve store goals. These activities include providing exceptional guest service, maintaining compelling visual presentations, ongoing associate development and effective operational compliance. What We Offer Competitive base pay Paid Volunteer Time Paid Time Off Generous associate discount 401k with company match Advancement opportunities Primary Responsibilities Consistently delivers an exceptional guest experience Consistently adheres to Altar'd State's guest service standards Acts as a positive role model, contributes to a culture of teamwork Coaches associates on guest interactions, recognizes great performance Demonstrates accountability and ownership of behaviors and results Embraces feedback and uses it to drive positive change Embraces change, leads through conflict and treats others with respect Maintains a clean and presentable store environment Assists in the construction of merchandising and window displays Represents the brand well by adhering to dress and grooming standards Completes opening/closing procedures as directed by management Adheres to loss prevention policies and procedures Participates in walk-throughs, communicates successes and opportunities Serves as leader on duty as needed Adheres to organizational Code of Conduct Qualifications Must be at least 20 years of age Previous retail experience preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022

Altar'd State is a rapidly growing women's fashion brand with more than 80 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Primary Responsibilities/Accountability: Revenue Generation: Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals. Store operations: Controls workflow through successful planning and delegation.Execution of task directives within designated timeframes.Completes opening/closing procedures.Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets.Maintains a safe work environment and reports any potential hazards.Maintains the store's organization, appearance, and cleanliness.Participates and assists in the preparation for the stores' inventory.Participates in store walk-throughs with team, communicating successes/opportunities in key store areas.Communicates effectively with executive team.Recommends ideas to improve standards and processes.Reports to work as scheduled; records time worked accurately by using Altar'd State's time and attendance system; remains flexible to the needs of the business. Technical expertise: Demonstrates a desire and ability to be a responsible learner and navigates the Altar'd State computer systems.Performs register transactions quickly and efficiently.Processes transactions accurately; able to handle cash and provide change without error.Operates phone, answering calls with an appropriate greeting. Brand integrity: Understands and can clearly articulate the Company's brand positioning, including the uniqueness of concept, current marketing, promotional initiatives, outreach events, in-store events and ministries.Operates with the highest levels of personal integrity and business confidentiality.Represents the brand by adhering to appropriate standards of dress and grooming.Participates and attends all store meetings. Job Requirements: Proven ability to develop employees and hold individuals accountable for performance.Ability to function as a role model, ensuring that the guest remains the top priority.Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities.Proven ability to respectfully challenge and motivate the team.Knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines.Demonstration of strong verbal and written communication skills.Previous retail experience preferred.

Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Position Overview: To lead and support management by directing activities required to achieve all store goals, including world classguest service, sales objectives, loss prevention, and merchandising presentation while driving both associate andguest engagement. Provide guests with exceptional service, through relationship building, product knowledgesharing, and presenting a clean, well-maintained store environment.Primary responsibilities / accountability:Directs guest service efforts that are consistent with Altar'd State standards; coaches associates onguest interactions to increase transactions and capture guest opportunities Provides excellent guest service by anticipating guest's needs, exceeding expectations, and adhering tothe Altar'd State service standards Serve as Manager on Duty when managers are not present Helps develop team to accomplish store's business objectives through coaching, investment, retentionand motivation Ensures attainment of sales and inventory shortage goals Implements merchandise presentation, restocking and recovery to maximize productivity Understands the Altar'd State culture, and ensures compliance with all Altar'd State values & practices,and store operational standards Maintains clean store environment Revenue Generation: Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals People development: Fosters a guest-focused team environment, driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Creates a learning environment for associates Addresses guest concerns, coming to resolution when possible, and involving management whereappropriate Shares information and communicates clearly to all levels Holds self and employees accountable for achievement of financial results and statistical standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks and delegatingand challenging Fosters team commitment through support, relationship building, and recognizing individualcontributions Leads by managing through change and adversity Store Operations: Controls workflow through successful planning and delegation Execution of task directives within designated time frames Completes opening/closing procedures Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortagecontrol and to protect Company assets Maintains a safe work environment and reports any potential hazards Maintains the store's organization, appearance, and cleanliness Participates and assists in the preparation for the stores' inventory Participates in store walk-throughs with team, communicating successes/opportunities in key storeareas Communicates effectively with executive team Recommends ideas to improve standards and processes Reports to work as scheduled; records time worked accurately by using Altar'd State's time andattendance system; remains flexible to the needs of the business Technical expertise: Demonstrates a desire and ability to be a responsible learner and navigates the Altar'd State computersystems Performs register transactions quickly and efficiently Processes transactions accurately; able to handle cash and provide change without error Operates phone, answering calls with an appropriate greeting Brand integrity: Understands and can clearly articulate the Company's brand positioning, including the uniqueness ofconcept, current marketing and promotional initiatives, outreach events, in-store events and ministries.Operates with the highest levels of personal integrity and business confidentiality.Represents the brand by adhering to appropriate standards of dress and grooming.Participates and attends all store meetings. Position requirements: Proven ability to develop associates and hold individuals accountable for performance Ability to function as a role model, ensuring that the guest remains the top priority Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities Proven ability to respectfully challenge and motivate the team Knowledge of visual standards and techniques, and ability to implement and substitute within companyguidelines Demonstration of strong verbal and written communication skills Previous retail experience preferred.

Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Position Overview: To lead and support management by directing activities required to achieve all store goals, including world class guest service, sales objectives, loss prevention, and merchandising presentation while driving both associate and guest engagement. Provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Primary responsibilities / accountability: Directs guest service efforts that are consistent with Altar'd State standards; coaches associates on guest interactions to increase transactions and capture guest opportunities Provides excellent guest service by anticipating guest's needs, exceeding expectations, and adhering to the Altar'd State service standards Serve as Manager on Duty when managers are not present Helps develop team to accomplish store's business objectives through coaching, investment, retention and motivation Ensures attainment of sales and inventory shortage goals Implements merchandise presentation, restocking and recovery to maximize productivity Understands the Altar'd State culture, and ensures compliance with all Altar'd State values & practices, and store operational standards Maintains clean store environment Revenue Generation: Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals People development: Fosters a guest-focused team environment, driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Creates a learning environment for associates Addresses guest concerns, coming to resolution when possible, and involving management where appropriate Shares information and communicates clearly to all levels Holds self and employees accountable for achievement of financial results and statistical standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks and delegating and challenging Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Store Operations: Controls workflow through successful planning and delegation Execution of task directives within designated time frames Completes opening/closing procedures Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets Maintains a safe work environment and reports any potential hazards Maintains the store's organization, appearance, and cleanliness Participates and assists in the preparation for the stores' inventory Participates in store walk-throughs with team, communicating successes/opportunities in key store areas Communicates effectively with executive team Recommends ideas to improve standards and processes Reports to work as scheduled; records time worked accurately by using Altar'd State's time and attendance system; remains flexible to the needs of the business Technical expertise: Demonstrates a desire and ability to be a responsible learner and navigates the Altar'd State computer systems Performs register transactions quickly and efficiently Processes transactions accurately; able to handle cash and provide change without error Operates phone, answering calls with an appropriate greeting Brand integrity: Understands and can clearly articulate the Company's brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries. Operates with the highest levels of personal integrity and business confidentiality. Represents the brand by adhering to appropriate standards of dress and grooming. Participates and attends all store meetings. Position requirements: Proven ability to develop associates and hold individuals accountable for performance Ability to function as a role model, ensuring that the guest remains the top priority Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities Proven ability to respectfully challenge and motivate the team Knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines Demonstration of strong verbal and written communication skills Previous retail experience preferred.

Join our team and live the Ollie-tude!: (Ollie's Core Values) * BE A TEAM PLAYER- Associates are expected to be supportive and work together. * BE CARING- How do I treat others with courtesy, dignity, and respect? * BE VALUE OBSESSED- Live the "good stuff cheap" mindset. * BE COMMITTED- Operate with grit, passion, tenacity, and action. * BE GROWING- How do we get better every day? * BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: * Medical, Dental, Vision, and RX coverage begins Day 2 of employment. * 401K, generous company match with immediate vesting. * Strong field sales career growth & talent development culture for top performers * 20% Associate discount on all Ollie's purchases. * Vast array of voluntary benefits. Position Overview: The Front End Team Leader (FeTL) provides leadership for the successful operation of the entire front-end of store. The FeTL creates and leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance. Primary Responsibilities: * Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met. * Ensure that store standards and company programs meet all operational expectations. * Ensure that the front-end, entrance, and exterior of the building are maintained properly. * Ensure that all Associates are provided daily tasks and are being productive. * Responsible for the organization and maintenance of the office areas. * Provide support for the Door to Floor process and merchandising initiatives. * Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure that all corrective actions are completed. * Lead monthly safety meetings with store Associates and assess all changes from the meetings. * Ensure that all customer service standards meet company expectations. * Complete price changes as necessary and required by the company. * Assist with coaching, training, developing, evaluating, supervising, and scheduling store Associates. * Perform all Team Leader functions to open and close the store when needed. * Provide leadership with the Associates regarding all donation programs and Ollie's Army sign up and membership. * Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met. * Complete any additional responsibilities and/or duties as assigned. Qualifications: * High school diploma or equivalent required * Minimum of 1-2 years retail experience in a supervisory role within a mid-size to large retail or service-oriented business. * Ability to work evenings, weekends, and holidays on a regular basis. * Ability to read, write and speak English. * Ability to effectively manage in a professional work environment. * Ability to exercise sound judgment. * Ability to preserve confidentiality of information. * Accuracy and attention to detail. * Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines. * Knowledge of industry terms and processes. * Ability to effectively communicate information and delegate tasks. * Outstanding interpersonal and listening skills. * Must have a positive attitude and the ability to interact well with customers and Associates. Physical Requirements: * Ability to lift and carry up to 50 pounds. * Ability to push and pull up to 35 pounds. * Ability to stand for extended periods. * Ability to bend and twist frequently. * Ability to grip, reach, and pinch with arms and hands frequently. * Ability to squat, kneel, balance, and climb occasionally. * Ability to work in a constant state of alertness and safe manner. * Must have the ability to operate a motor vehicle and have a valid state issued license. Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.

Join our team and live the Ollie-tude!: (Ollie's Core Values) * BE A TEAM PLAYER- Associates are expected to be supportive and work together. * BE CARING- How do I treat others with courtesy, dignity, and respect? * BE VALUE OBSESSED- Live the "good stuff cheap" mindset. * BE COMMITTED- Operate with grit, passion, tenacity, and action. * BE GROWING- How do we get better every day? * BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: * Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. * 401K, generous company match with immediate vesting. * Strong field sales career growth & talent development culture for top performers * 20% Associate discount on all Ollie's purchases. * Vast array of voluntary benefits. Position Overview: The Front End Team Leader (FeTL) provides leadership for the successful operation of the entire front-end of store. The FeTL creates and leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance. Primary Responsibilities: * Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met. * Ensure that store standards and company programs meet all operational expectations. * Ensure that the front-end, entrance, and exterior of the building are maintained properly. * Ensure that all Associates are provided daily tasks and are being productive. * Responsible for the organization and maintenance of the office areas. * Provide support for the Door to Floor process and merchandising initiatives. * Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure that all corrective actions are completed. * Lead monthly safety meetings with store Associates and assess all changes from the meetings. * Ensure that all customer service standards meet company expectations. * Complete price changes as necessary and required by the company. * Assist with coaching, training, developing, evaluating, supervising, and scheduling store Associates. * Perform all Team Leader functions to open and close the store when needed. * Provide leadership with the Associates regarding all donation programs and Ollie's Army sign up and membership. * Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met. * Complete any additional responsibilities and/or duties as assigned. Qualifications: * High school diploma or equivalent required; Associate's or Bachelor's degree related to business management preferred. * Minimum of 1-2 years retail experience in a supervisory role within a mid-size to large retail or service-oriented business. * Ability to work evenings, weekends, and holidays on a regular basis. * Ability to read, write and speak English. * Ability to effectively manage in a professional work environment. * Ability to exercise sound judgment. * Ability to preserve confidentiality of information. * Accuracy and attention to detail. * Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines. * Knowledge of industry terms and processes. * Ability to effectively communicate information and delegate tasks. * Outstanding interpersonal and listening skills. * Must have a positive attitude and the ability to interact well with customers and Associates. Physical Requirements: * Ability to lift and carry up to 50 pounds. * Ability to push and pull up to 35 pounds. * Ability to stand for extended periods. * Ability to bend and twist frequently. * Ability to grip, reach, and pinch with arms and hands frequently. * Ability to squat, kneel, balance, and climb occasionally. * Ability to work in a constant state of alertness and safe manner. * Must have the ability to operate a motor vehicle and have a valid state issued license. Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.