Director Cargo Vendor Operations
Alaska Airlines Job In SeaTac, WA
Company Alaska Airlines The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Director, Cargo Vendor Operations sets the long-term strategy and oversees the financial performance of 70 Ground Handled Agent (GHA) operated cargo locations across the globe. As a people leader, this role establishes strategic goals and direction for a team of leaders to ensure all vendor locations are operating safely, compliantly and meeting a standard of excellence in cargo handling quality.
Key Duties
Oversee all aspects of cargo vendor operations 24 hours/day with full authority to make decisions critical to business continuity, safety and regulatory compliance objectives.
Serve as a key negotiator for all vendor contracts related to warehouse, mail and freighter operations as well as any additional agreements that arise in global cargo in the US and abroad.
Partner and influence cross-divisionally with QX leaders to ensure service excellence at all Horizon Air cargo facilities.
Direct the Cargo vendor recognition program and long-term GHA service level agreements (SLA) and reward package.
Support all new cargo station openings, facility moves and vendor changes including oversight of facility planning to ensure optimum efficiency, productivity and financial performance.
Oversee the Identification and assessment of risk and non-compliance incidents and drive corrective action plans for AS station managers, regional directors, managing directors and Vice President.
Own all implementation of vendor operation plans to ensure stations meet performance objectives and compliance guidelines including relationships with senior leadership of vendor partners and TSA/FAA to ensure optimal performance and compliance.
Develop people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and disciplines.
Shape culture of the team through action, presence, and reinforcement of behaviors.
Job-Specific Experience, Education & Skills
Required
8 years of operations management and/or regulatory compliance experience.
5 years of leadership experience, with at least 2 of those years directly leading people.
Bachelor's degree, or an additional two years of relevant training/experience in lieu of this degree.
Ability to develop new ideas to improve safety, compliance and efficiency.
Ability to present complex problems and situations to senior/executive leadership and to drive resolutions with limited guidance.
Demonstrated ability to influence and drive change cross-divisionally for mutually beneficial strategic and operational impact.
Strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.
Innovative, apolitical, resilient, fact-based and creative solutions-focused mindset, with ability to thrive in a rapidly changing, collaborative environment and to manage conflict.
Demonstrated ability to quickly scope situations, develop an accurate understanding of risks, and develop plans responsive to those risks.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Exceptional integrity, with impeccable ethics in safety and compliance.
Salary Range $122,700 - $196,300 / year Total Target Compensation Range (incl. bonus & equity) $161,310 - $256,990 Salary Details
The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don't typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air with high priority status
Select number of confirmed travel credits provided annually
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Management Apply by 7:00 PM Pacific Time on 3/31/2025 Location Seattle - Air Cargo Regulatory Information
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1 L: #LI-B
QA Auditor, Audit Programs
Alaska Airlines Job In SeaTac, WA
Company Alaska Airlines The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Specific Details Role Summary
The Quality Assurance (QA) Auditor is responsible for developing solutions to provide independent and objective assessment of internal controls governing business, operational, and safety for functions and processes at Alaska and Horizon (and subsidiaries, including McGee Air Services), including but not limited to Flight Operations, Maintenance & Engineering, Inflight, and Airports. As an individual contributor, this role makes recommendations to improve routine and special reviews promoting risk management awareness, operational safety assurance, and helps to develop actionable plans to resolve audit findings.
Program Details Key Duties
Intermediate Level
With limited direction from management, works to support Alaska Airlines and Horizon Air operating division by providing an independent and objective assessment of internal controls governing business, operational, safety and regulatory (FAA) processes while working in a team ranging from one to three professionals.
Performs inquiries of subject matter experts to gain an understanding of processes for Alaska Airlines and Horizon Air operating divisions.
Takes initiative to develop solutions to complex problems, including creating process documentation, identifying internal controls, and developing and executing test plans.
Demonstrates project management skills and executes project objectives.
Collaborates with management to address business risks and to help develop actionable plans to resolve audit findings.
Assists in the performance of special reviews including, but not limited to, system implementations, cost-benefit analyses, and safety/regulatory and/or corporate compliance investigations compliance investigations.
Supports external reviews of company operating divisions by supporting both business and aviation-specific projects (such as Department of Defense (DOD) surveys and the IATA Operational Safety Audit (IOSA).
Senior Level
Demonstrate project management and operational analysis by significantly contributing to audit engagement teams on risk-based reviews of complex operational, regulatory compliance, station operations, and safety processes in all operating divisions, requiring independent judgement and initiative.
Act as a subject matter expert in QA/audit functions and processes and a reference/resource for Audit team members.
Manage execution of all audit engagements in accordance with the AAG QA Manual and leverages risk-based auditing principles.
Collaborate with senior management to develop solutions to complex regulatory compliance, safety, and operational risks and applying professional expertise to influence operational leaders responsible for designing and executing actionable plans to resolve audit findings.
Promote risk management awareness and operational safety assurance throughout the organization by facilitating the development of tools and techniques that strengthen risk management and internal controls.
Manage projects to support the performance of special reviews including, but not limited to, system implementations, internal investigations, and surveillance activities, as well as safety/regulatory and/or regulatory compliance investigations.
Additional Details Day in the Life Job-Specific Experience, Education & Skills
Intermediate Level
Required
2 years of experience in Safety, Operations, Auditing, or related area.
Bachelor's degree or an additional two years of relevant training/experience in lieu of this degree.
Excellent written and verbal communication skills.
Strong analytical skills.
Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
Professional curiosity, personal accountability for results, strong credibility with peers, subordinates, and leaders.
Proven track record of working in a fast-paced, dynamic environment on complex projects.
Process driven and a strong safety advocate; experience contributing to cohesive, results-oriented teams, and to deliver high-quality results within time budgets and in accordance with audit methodology and standards.
Ability to understand complex business and operational processes.
Travel approximately 10-50% of the time primarily in North America. Other locations may be required as well.
Senior Level
Required
4 years of experience in public accounting, internal audit, Safety, Operations, or related area.
Bachelor's degree or an additional two years of relevant training/experience in lieu of this degree.
Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
Travel approximately 10-50% of the time primarily in North America. Other locations may be required as well.
Required at all levels
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Salary Range 74400.00-142600.00 / year Pay Details
QA Auditor, Audit Programs: $74,400.00 - $111,600.00
Senior QA Auditor, Audit Programs: $95,000.00 - $142,600.00
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don't typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Non-Exempt/Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Management Apply by 7:00 PM Pacific Time on 3/28/2025 Location Seattle - Corporate HQ Regulatory Information
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1 L: #LI-B
Reservations Agent (work from home Washington)
Alaska Airlines Job In SeaTac, WA Or Remote
Company Alaska Airlines The Team
From our call centers or their homes, contact center and reservations agents handle everything from urgent travel plan changes to mileage plan award travel. Our agents are out-of-the-box thinkers who engage each guest interaction with kindness. We want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary
The Reservations Sales Agent (RSA) is responsible for assisting guests with information regarding fares, flight schedules, routings and policies at Alaska Airlines (AS), Hawaiian Airlines (HA), Horizon Air (QX), Sky West (OO) and our Alliance partners. As a member of the reservations team, this individual contributor role verifies availability of space, confirms reservations and makes appropriate changes to reservations and tickets. This is a work at home, union represented position.
Key Duties
Perform a variety of guest service functions via multiple channels including:
Answer incoming inquiries and match the features and benefits of Alaska Airlines and Hawaiian Airlines to the needs of the guest.
Answer guests' inquiries regarding all aspects of their travel on Alaska Airlines, Hawaiian Airlines, and on Horizon Air or on our travel partners.
Make new reservations and change existing reservations on scheduled domestic and international flights, administer refunds, and handle flight recovery.
Assist guests with technical website and mobile navigation needs.
Handle guests' questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve issues with first interaction resolution.
Operate within a variety of complex computerized systems to assist guests and daily operations.
Proactively create a positive service-oriented environment for guests.
Job-Specific Experience, Education & Skills
Required
2 years of customer service or community service experience.
Exceptional interpersonal skills, including a professional and pleasant phone demeanor, clear, pleasant, and courteous verbal and written communication using appropriate grammar, tone, and pronunciation.
Excellent communication skills (e.g., verbal, written, and listening).
Demonstrated proficiency and agility with adopting, utilizing and navigating new and rapidly changing technologies and applications on handheld and other multi-media devices.
Proven ability to continually learn and understand changing job-related policies and procedures, company products, services and promotions in an efficient manner.
Ability to work in a process-oriented environment.
Proficiency with general computer programs, keyboard skills, and Microsoft Office applications (e.g., Word, Excel, PowerPoint, Teams and Outlook).
Typing speed of at least 30 WPM at an efficiency of 85% or better.
Ability and willingness to work a flexible schedule including weekends, holidays, and overtime in a 24/7/365 operation.
Reliable, punctual attendance.
Must reside and work from a remote home office within the state designated in the posting by position start date. Some in-office time may be required for initial training
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Airline or travel industry experience.
Spanish language proficiency.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Starting Rate USD $19.98/Hr. Pay Details
The starting wage for this role is specified in the job posting and represents the minimum pay for this position. During training and while working in the office, this will be the applicable rate. After completing training and transitioning to remote work, the wage may be adjusted to align with the local minimum wage of your remote work location (home address). However, the pay will never be lower than the rate listed in the job posting, regardless of local minimum wage requirements.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Non-Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Frontline Apply by 7:00 PM Pacific Time on 3/22/2025 Location Seattle - McGee (Call Centers) Regulatory Information
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1
Experienced First Officer
Alaska Airlines Job In Portland, OR Or Remote
Company Horizon Air The Team
As a pilot for Horizon Air, you will be among the best in the regional airline industry as you fly throughout the West. To help keep you at the top of your game, we offer attractive compensation, development opportunities, a path to our mainline carrier Alaska Airlines, and a great team that's known for its skill and close-knit teamwork.
Role Summary
The First Officer Experienced is responsible for ensuring a safe journey and a positive experience for all Horizon Air (QX) guests while continually maintaining a high-level of professionalism. This is a union represented position.
Key Duties
Perform as Second in Command in the transport of passengers, mail, freight, or for other commercial purposes. Responsible for all aspects and conduct of flight to include preflight of required paperwork and restrictions, conduct of safe flight, and all post flight duties.
Comply with Federal Aviation Regulations (FAA), Company Flight Procedures, and Company Policies on scheduled flights and routes to ensure safety of flight.
Coordinate tasks to permit flight fueling, loading, passenger handling, etc. and associated duties to transport passengers in a safe manner in accordance with company policies and procedures, FOM, FAR's, and CRF's.
Pilots are team members both in the flight deck (Cockpit Resource Management), and with other operational departments.
Pilots are expected to present a professional image, including grooming standards and demeanor, at all times as a key representative of the company to both internal and external customers.
Job-Specific Experience, Education & Skills
Required
200 hours of FAA-approved Prior Qualifying Time to serve as pilot in command in part 121 operations (per FAR § 121.436(a)(3)). Candidates will need to provide proof they have obtained this flight time requirement. All prior qualifying time will be verified in pilot logbooks with the System Chief Pilot and/or the Director of Operations at time of interview.
200 hours as second in command at a part 121 carrier (per FAR § 121.436(a)(3)); or
200 hours as pilot in command at a part 91 carrier flying a multi-engine turbine-powered fixed-wing or powered-lift aircraft with an Airline transport pilot license and an applicable type rating (per FAR § 91.1053(a)(2)(i)); or
200 hours as pilot in command at a part 135 carrier in passenger-carrying operations of a turbojet airplane with a passenger-seat configuration, excluding each crewmember seat, of 10 seats of more (per FAR § 135.243(a)(1)); or
200 hours as pilot in command at a part 135 carrier in passenger-carrying operations of a multiengine airplane in a commuter operation (per FAR § 135.243(a)(1)); or
200 hours as pilot in command at a part 135 carrier holding an airline transport pilot certificate and if required appropriate type rating for that airplane (per FAR § 135.243(a)(1)); or
200 hours of military flight time obtained as pilot in command of a multiengine turbine-powered, fixed-wing airplane or powered-lift aircraft in an operation requiring more than one pilot (per FAR § 121.436 (c)).
A minimum of 1,465 hours of total flight time or R-ATP qualified.
500 hours of cross-country flight time or 200 if R-ATP or military qualified.
100 hours of night flight time.
250 total hours of flight time as pilot in command including 100 hours of cross-country flight time and 25 hours of night flight time.
75 hours of instrument flight time in actual or simulated instrument conditions.
25 hours of multi-engine flight time.
FAA Commercial Pilot Certificate with multi-engine and instrument ratings.
Must possess a current First-Class FAA Medical Certificate.
FCC permit restricted radiotelephone operator.
Must have and be able to maintain a valid passport allowing unrestricted travel, without a TRP, to and from the U.S.
Must possess a valid Driver's License.
Excellent judgment, leadership skills, demonstrated command ability and maturity.
Must be willing to accept a base assignment in Seattle, WA; Portland, OR; Spokane, WA; Boise, ID; Medford, OR; Anchorage, AK or Everett, WA based on company need.
Must be willing to work multiple days away from home, working a varied schedule, including weekends and holidays without restrictions.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 21 years old.
Must be authorized to work in the U.S.
Preferred
100 hours of multi-engine flight time.
100 hours flown in the last 12 months.
Four-year degree from an accredited University.
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Pay Details
Join us with prior qualifying time and receive up to $25,000 in bonuses!
Receive an Experienced Hire Bonus of $12,500 for those with 500-999 hours of prior qualifying time and $25,000 for those with 1,000+ hours of prior qualifying time
50% pays out 12 months after Date of Hire, and 50% pays out 18 months after Date of Hire or at transition to Alaska Airlines via Pathways
Qualifying Prior Flight Time includes hours aligned with FARs which dictate requirements for 121 Captain including CFR 121.436 (a)(3) and (C), 91.1053 (a)(2)(i), and 135.243 (a)(1).
Prior Part 121 Longevity Pay Credit:
We are offering a longevity match for hourly rates with no cap for pilots with prior part 121 experience. Year-for-year longevity pay is contingent upon the pilot maintaining a permanent bid preferencing all Captain positions as his/her highest priority bids.
Salary Details
First year pay rate: $92.72
Monthly pay guarantee (jet): 75 credit hours
Reserve pay guarantee: 73 credit hours
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
This role pays per collective bargaining agreement.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt Regular/Temporary Regular Apply by 7:00 PM Pacific Time on 6/30/2025 Location Portland, OR - Pilots Regulatory Information
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
Requisition Type Frontline A: Y - T1 Requisition ID 2024-12894
Flight Attendant
Washington Job
Job Category: Flight Attendant Ensures the safety and comfort of passengers in accordance with FAA and Inflight guidelines. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
* Performs all regulatory and assigned cabin duties with constant attention to guests while providing a safe and comfortable onboard experience.
* Maintains thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft; operates all emergency exits and aircraft equipment using all the necessary movements and force up to and including 70 pounds.
* Provides food and beverages to passengers, which requires pushing and pulling moveable carts weighing in excess of 250 pounds.
* Assists passengers in stowing carry-on baggage weighing up to and including 35 pounds.
* Maintains a neat and orderly cabin environment.
* Contributes to a reliable and on-time operation by working with other crewmembers to meet all report times, departure times, and minimum turn times.
* Performs inflight sales and promotional duties as assigned.
* Assists other Customer Service staff as needed with passenger handling or other duties.
* Maintains reliable and prompt attendance according to Company policies and procedures.
* Presents a professional image, both in conduct and in appearance, including adherence to the Company uniform dress code.
* Complies with associate Rules of Conduct as outlined in all applicable manuals.
* Maintains currency of Inflight guides and manuals.
* Fosters the Company's core values and culture throughout the work environment.
* Performs additional duties as assigned or required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE
* High school diploma or GED, with at least two years of customer service experience.
* Must be 20 years of age by the date of the first interview.
PREFERRED EDUCATION and/or EXPERIENCE
* Additional years of customer service experience, preferably in an aviation environment.
* Previous Flight Attendant experience.
OTHER REQUIREMENTS
* Possess polished interpersonal skills with a positive attitude and a customer-oriented mindset.
* Must be willing to serve alcoholic beverages.
* Must be able and willing to serve and handle peanuts, meals containing shellfish/seafood, beef and pork.
* Able to work with animals and around other allergens and products.
* Pursuant to Republic's Flight Attendant Style Guide, i.e. Dress Code, tattoos are NOT permitted on the head, face, neck (including behind the ear), chest, hands, or fingers. Visible tattoos are permitted on the arms, wrist, legs, ankles, and feet if less than 2" x 3.25"; otherwise, they must be fully covered by a listed, approved tattoo coverage method.
* Must have a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
* For safety reasons must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without extender or other modification that may harm the integrity of the harness. For reference purposes only: The lap belt measurement is 50 inches when fastened and the shoulder harness measurement is 40 inches when fastened.
* Must not have multiple piercings visible while in uniform.
LANGUAGE SKILLS
* Ability to read, analyze and interpret technical procedures and governmental regulations.
* Able to effectively present information to and respond to questions from management, crew, passengers and the general public.
* Able to speak and be understood in English, including shouted verbal commands during
emergency situations.
REASONING/PROBLEM SOLVING ABILITY
* Must be willing to work in a time-sensitive environment and effectively handle stress that is associated with meeting deadlines and managing unexpected change.
* Capable of interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form.
* Must be able to remain calm, think and react quickly in all types of emergency situations including but not limited to: medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, turbulence, etc.
DECISION MAKING
* Makes day to day decisions used to support the operation. Decisions often require some thought and are somewhat structured.
* Able to process information quickly and react in a positive manner during unexpected and/or serious situations.
* Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
* Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to and including 70 pounds.
* Capable of lifting objects above shoulders up to and including 35 pounds.
* Able to push and pull moveable carts weighing in excess of 250 pounds.
* Able to walk and stand for extended periods, sometimes with aircraft turbulence.
* Must be able to stoop, crouch, squat, climb and kneel.
* Able to see clearly at 20 feet or more with corrective lenses or contacts.
* Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
* Must be able to sit in assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
* Must be able to move about aircraft and perform all required functions freely, effectively and quickly in confined environment.
* Able to work extended duty periods on sequential days.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
* Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions.
* The ability to accommodate customers' special needs/disabilities.
* Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights and weekends.
TRAVEL REQUIREMENTS
Travel up to 100% of the time, including nights, weekends, holidays and overnight. Willing to relocate based on the Company's operational needs.
IND123
Equal Opportunity Employer, Disability and Veteran Accommodations
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Centralized Load Plan Agent
Alaska Airlines Job In Seattle, WA
Company Horizon Air The Team
Our close-knit flight operations team orchestrates the daily operations of our airline, creating an airline people love from behind the scenes. Whether you're new to the industry or a seasoned pro, you'll use your expertise to create the situations that make guest experiences as safe and enjoyable as possible. You'll be at the heart of how our airlines will achieve its goals and enjoy the opportunities you'll have to create a long and satisfying career with us.
Role Summary
The Central Load Planning Agent is responsible for overseeing the Load Planning and Weight and Balance process for all Horizon Air flights in accordance with FAA regulations, department processes and procedures, and company policies.
Key Duties
Support station agents and flight crews for pre-departure load planning and load close-out process
Provide expertise on the weight and balance system, load planning process, and aircraft loading policies and procedures
Interface with other System Operations Control (SOC) personnel to maximize payload and mitigate load planning issues
Monitor system alerts and communicate issues to SOC personnel, flight crews or station agents (e.g. need to reseat passengers, payload limitations or restrictions, need for ballast, etc.)
Monitor automated system data feeds and assist in reporting, troubleshooting, and resolving issues
Monitor irregular operations and communicate with dispatcher and station agents in a timely manner
Provide oversight and manual manipulation of flights that are not automatically processed by the weight and balance system
Monitor the fuel ordering process. Ensure fuel slips are generated by the system, communicate revisions to stations, and provide manual manipulation when necessary
Report irregularities or safety issues
Other duties as assigned
Job-Specific Experience, Education & Skills
Required
Strong commitment to deliver outstanding customer service to our crew members and other internal customers.
1 year of station, operations, and/or aircraft loading experience.
Strong written and verbal communication skills.
Ability to identify and resolve critical issues.
Ability to work a variety of shifts including nights, weekends, and holidays.
Ability to work in a fast-paced environment and prioritize tasks.
Ability to work in a team environment and communicate with other workgroups.
Ability to communicate in English.
High School Diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Associates Degree in Aviation or Business.
Knowledge of aircraft loading principles and weight and balance concepts.
Experience with Smart4Aviation, Sabre/IMAGE, Visops or Gatesheet, FOGS, and Office 365.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Starting Rate USD $21.83/Hr. Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Non-Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Frontline Apply by 7:00 PM Pacific Time on 3/24/2025 Location Seattle, WA - Flight Ops Regulatory Information
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1
Aircraft Mechanic - (10k Sign-On Bonus)
Alaska Airlines Job In Seattle, WA
At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our 'ohana and be a part of an exciting team of professionals dedicated to serving our kama'āina and introducing our islands to the world!
Join our Maintenance team and receive a $10,000 Bonus! Receive a $10,000 sign on bonus when you're hired as an Aircraft Mechanic at our Seattle station.
This position is located in Seattle, WA.
Aircraft Mechanic Duties:
* Is responsible for accomplishing assigned maintenance, preventative maintenance and repair work on Hawaiian Airlines aircraft(s)
* Makes certain that all safety and accident prevention measures are adhered to and corrective action taken as warranted
* Inspects parts, sub-assemblies and completed assemblies only to the extent necessary to determine, accomplish and approve own work
* Responsible for the repairing, servicing and maintenance of aircraft systems, powerplants, airframes, avionics and components
* Performs machine tool work in connection with the above mechanic maintenance work
* Accountable for production and assistance in interpretation and resolution of aircraft discrepancies
* Initiate, execute and sign forms, tags and other paperwork in accordance with the appropriate maintenance manuals. Review all paperwork for completeness and signatures. Release aircraft for service in accordance with Hawaiian Airlines maintenance logbook procedures
* Shall be required to return an aircraft to service after maintenance had been performed as allowed by the GMM and the privileges of the FAA Airframe and Powerplant license
* Accountable for the general upkeep of ground equipment in support of all maintenance activities assigned to them
* Accountable for proper use and maintenance of equipment that's used to service, maintain and repair aircraft
Pay and Benefits
* Wage Scale: The pay rate for this position is $36.33/hr which includes the A&P license premiums and skill pay.
* Insurance : Medical insurance including drug & vision and dental insurance.
* Retirement : 401(k) Retirement plan with Company contribution and Company match available.
* PTO/Vacation : As of January 1 of each year, each employee who has less than 1 year of continuous service with the Company will become eligible for a vacation period with pay, computed to the nearest hour, on the basis of 1/12 of the annual vacation allowance for each complete calendar month of service. After 1 year, employee will become eligible for 80 hours to bid for following year for vacation.
* Other Compensation : Eligible for performance bonus and profit bonus programs (details are outlined in the Collective Bargaining Agreement).
Successful candidates will also be eligible for a generous relocation assistance program.
* DOT Regulation, 14 CFR Part 120 Subpart E 120.105-120.109 identifies this position as performing safety sensitive functions. Prior to any offer of employment or transfer into this position you will be required to submit to a DOT Pre-employment drug test for evidence of Marijuana, Cocaine, Opiates, Phencyclidine (PCP), and Amphetamines or a metabolite of those drugs.
Requirements
Minimum Requirements
* Must have a FAA Airframe and Powerplant license
* Must have a valid driver's license and be able to obtain a ramp license
* Must be able to lift 25lbs. frequently and up to 70lbs. as needed
* Must have own tools
* Must possess sufficient experience and/or training to perform above duties
* Must have a high school diploma or equivalent
* Previous aircraft maintenance experience preferred
* Must be able to become qualified to perform engine run and taxi on Hawaiian Airlines aircraft
* Must be able to become qualified on Hawaiian Airlines aircraft
Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
* In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country citizenship and birthplace.
Must be legally authorized to work in the United States, for any employer, without sponsorship. Hawaiian Airlines will not sponsor applicants for nonimmigrant or immigrant employment visas or status for this position.
About Hawaiian Airlines
Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's largest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 16 U.S. gateway cities,as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.
Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2024 and has topped Travel + Leisure's World's Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.
The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai'i's hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.
Hawaiian Airlines, Inc. is a subsidiary of Alaska Air Group. (NYSE: ALK). Additional information is available at HawaiianAirlines.com. Follow Hawaiian's Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian's LinkedIn page.
For media inquiries, please visit Hawaiian Airlines' online newsroom.
Qualifications
Licenses & Certifications
Required
* AOA
* A&P Mechanics License
* Drivers License
* Ramp License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Schedule: Full-Time
Category: Maintenance Technicians
Req ID: AIRCR002730
Viper Military Technician Transition Program
Alaska Airlines Job In SeaTac, WA
Program Details
The Viper Military Technician Transition Program is designed to support active-duty military personnel transitioning to civilian careers within the commercial aviation industry. This program offers the opportunity to obtain Federal Aviation Administration (FAA) Airframe and Powerplant (A&P) licenses, preparing participants for maintenance technician roles with Horizon Air or Alaska Airlines.
Participants accepted into the program will receive financial assistance for schooling, paid directly to the educational institution. Additionally, mentorship options are available, and successful completion of the program guarantees employment. Training is conducted at AIM Las Vegas, a FAR 147 certified institution, culminating in certification as an A&P licensed technician.
This program serves as a gateway for military members to transition into rewarding careers in aviation maintenance, leveraging their technical skills and experience while obtaining essential industry certifications.
Key Duties:
Attend and maintain good standing in the approved FAR 147 A&P program.
Maintain consistent communication with the company regarding academic and skill development progress.
Obtain A&P licenses within 90 days of school completion.
Commit to working for Horizon Air/Alaska Airlines for a minimum of 12 months after program completion.
Program Benefits:
Financial assistance: $5,000 will be provided directly to the educational institution for school and testing fees.
Dedicated mentorship and quarterly progress check-ins.
Clear path to certification and guaranteed employment as a Horizon Air/Alaska Airlines Maintenance Technician.
Program Eligibility, Experience, Education, and Skills
Required:
Active military member or veteran with a valid FAA Form 8610-2
Obtain A&P licenses within 90 days of school completion
Valid passport allowing unrestricted travel to and from the U.S. and Canada at the time you apply
Valid driver's license
Physical ability to lift 70 pounds
Must be able to bend, stoop, squat, reach and grasp.
Flexibility to work varied shifts, including nights, weekends, and holidays.
Ability to obtain airport security clearance
Strong verbal and written communication skills with the ability to write and speak in English
Capability to work independently or as part of a team
High school diploma or equivalent.
Authorization to work in the U.S.
Leadership and Values:
Participants are expected to demonstrate Horizon Air and Alaska Airlines' core values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Company Alaska Airlines Total Rewards
Learn more about our Career Stages and Steps.
FLSA Status Non-Exempt Employment Type Full-Time Regular/Temporary Temporary/OC Apply by 7:00 PM Pacific Time on 12/31/2025 Location Seattle - Hangar (Assigned MTX Tech) Requisition Type Career Pathways
IT Senior Software Architect w/ AWS, C#, Python, Agile, Terraform, Kubernetes and JSON (Remote/Hybrid)
Remote or Indianapolis, IN Job
Job Category:
Information Technology
The hands-on IT Software Architect serves on the IT Architecture Council, acting as the chief expert on topics relating to the Software Engineering practice. Leveraging their deep subject-matter expertise, the IT Software Architect serves as a key contributor in the development of new and reimagined application architectures. Along with their expert peers, the IT Software Architect develops, reviews, approves, and oversees all aspects relating to the architecture of the organization's IT systems. The IT Software Architect applies their hands-on expert software engineering skills to projects, initiatives, and challenges as required.
ESSENTIAL DUTIES
Prioritizes effectively: architecture strategy/design, application software development, and business alignment
Approaches new initiatives/projects/problems with a big-picture mindset while having the technical depth to solution the most complex technology problems
Studies information needs, systems flow, design, data usage, work processes, and investigates problem areas as required
Define Agile architecture that considers other system factors as critical architectural concerns, such as test architecture and test data management
Fosters a DevOps culture by ensuring that the Solutions are architected for continuous delivery
Strives for consistency and cohesion in the design to maintain the system's quality
Leads the ideation and definition/redefinition/optimization for the comprehensive IT architecture of internally developed software systems
Defines a set of purposeful, planned architectural strategies and initiatives that enhance solution design, performance, data integration, usability, guiding cross-team design and synchronized implementation
Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
Champions and pitches ideas/solutions using highly effective communications tactics
Distills the essentials of complex technology solutions into business language through presentations, architecture diagrams, etc. to demonstrate with clarity how the subject of the discussion is addressed with the recommended solution(s)
Seeks and achieves peer and leadership buy-in to deliver results
Values, respects, and stimulates team opinions and engagement
Provides technical leadership to team and department members. Leads through example; mentors, influences and trains others. Provides input to supervisor and helps to identify development needs.
Leads the way for developers while collaborating with designers and product owners to develop new features consistent with product roadmap
Leads the way for developers while collaborating with designers and product owners to develop new features consistent with product roadmap
Be willing to adapt and evolve the design as the system is developed
Performs other duties as assigned or required
REQUIRED KNOWLEDGE, EDUCATION and/or EXPERIENCE
Bachelor's degree (or higher) in Computer Science or related area
10+ years of professional software engineering experience with a deep understanding of software architecture principles, patterns, and best practices
Familiarity with various programming languages, frameworks, and tools
Expert-level skills in the following technologies/concepts
Hands-on, full lifecycle software engineering in:
JSON
Python
C#
AWS services portfolio, including but not limited to:
Agile
DevSecOps
SDLC and governance best practices
Visual Studio
Data management
Test automation
REST API
Database systems (DynamoDB, RDS)
Terraform
Kubernetes
Infrastructure as Code systems
Data integration (SQS, SNS, EventBridge)
Serverless/microservice architectures
Advanced-level skills in the following technologies/concepts:
Resiliency/Disaster Recovery
Cloud security concepts (secure code, pipeline security, IAM, IDS/IPS, network security/firewall, data protection, compliance)
Monitoring/alerting
Scalability, performance, and systems capacity planning/projecting
ADDITIONAL KNOWLEDGE, EDUCATION and/or EXPERIENCE PREFERRED
Azure DevOps and Git
Entity Framework and/or SQLAlchemy
MS SQL and PostgreSQL
React and TypeScript
ASP.NET
HTML/XML/CSS/JavaScript
Apple Swift Development (Xcode, SwiftUI, and UIKit)
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Typically not exposed to extreme environmental conditions.
TRAVEL REQUIREMENTS
Travel up to 10% of the time, including overnight travel.
EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer, Disability and Veteran Accommodations
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Tech Lead Cybersecurity Engineer
Remote or Dallas, TX Job
Department:
Technology
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
Job Summary
Deliver Cybersecurity solutions that protect Southwest Airlines. Work in a focused group adhering to Agile principles. Create and refresh of solutions that happen in AWS and utilize a maturing common platform. Expect a mix of Enterprise integration and platform development.
Additional details
This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Provide security guidance to application and Partner Teams to remediate security vulnerabilities, risk items, and policy exceptions
Deliver training for clients in use of the key Cybersecurity systems, and automated environments
Identify Cybersecurity problems, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements
Act as an agent for change to reflect the latest Cybersecurity standards and practices
Serves as an enterprise subject matter expert (SME) and advocate of IT Security standards and reference architectures
Act as a Mentor to both Co-Hearts on responding to production program issues and coaches on resolutions in Cybersecurity and Partner Teams
Lead testing and implement system enhancements using techniques that preserve system integrity and drives a results-oriented environment
Develop, test and operate end-to-end software solutions using machine learning, related optimization, and knowledge systems
Ensure that systems are functionally appropriate, technically sound, and well-integrated
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Knowledge of existing elements in value pipeline, including: PingFederate, eDirectory, Active Directory, CyberArk, and Micro Focus IDM
Skilled in cloud computing technology and its concepts (AWS)
Skilled in infrastructure-as-code (IaC) development (Terraform, CloudFormation or similar) and automated configuration management using configuration-as-code (CaC) development (Chef, Puppet, Ansible or similar)
Skilled in implementing Cybersecurity specific Integration Tests for integrations providing Identity, Security Policy, and Cryptography utilizing tools such as Terragrunt and Gradle
Skilled in performance, logging and monitoring tools such as Prometheus, ELK Stack, AppD and their integration into platform tools such as AWS CloudWatch
Skilled in credential management tools and solutions like AWS Secrets Manager, CyberArk or Hashicorp Vault
Skilled in creating parameterized build jobs via GitLab or Jenkins for Continuous Integration of Security and environmental variables
Knowledge of architectural principles, design patterns and common methodologies across a variety of technologies
Ability to mentor and guide technical resources, with a focus on growth of the technical bench
Education
Required: High School Diploma or GED
Bachelor's Degree in Business, Engineering, Computer Science, Information Systems, Cybersecurity, or related field; or equivalent formal training
Experience
Required: Expert-level experience, expansive and far-reaching knowledge in developing, implementing, or integrating technologies for Enterprise security
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits
Competitive market salary from $163,700 - $181,900* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you'll love
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you'll love: *****************************************
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Customer Service Agent - GEG (Part-Time)
Spokane, WA Job
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
Pay & Benefits:
Pay of $19.63 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you'll love:
* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
* Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings*
* Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan - when Southwest profits, you profit
* Competitive health insurance for you and your eligible dependents (including pets)
* Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you'll love: *****************************************
* Explore our Benefits for paid time off / vacation, holiday, and sick leave per applicable collective bargaining agreements: ***************************************************************************
Job Summary
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. Our Customer Service Agents extend Hospitality to Southwest's Customers at the ticket counter, baggage service office, and gate area. Customer Service Agents are often the first Southwest Employee our Customers interact with during their travel experience and set a hospitable tone for our Customers' trip. They're friendly, patient problem solvers who enjoy multitasking and working in a dynamic, safe environment. Check out what a day as a Customer Service Agent is like: swa.is/DayWithCSA
Additional details:
* This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.
* New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week.
* After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.
* This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
* U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
* Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
* Provides friendly service to and maintains positive relationships with all internal and external Customers
* Works in a cooperative spirit to ensure the success of our Company
* Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs
* Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems
* Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage
* Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner
* Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company
* Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal
* Completes forms and reports as required by the Company
* Writes irregularity and complaint reports as required
* Duties may vary due to the size and organization of the station
* Must be able to meet any physical ability requirements listed on this description
* May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
* Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
* Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations
* Ability to work well with others as part of a team, meet the public, and work under stressful situations
* Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period
* Must be aware of hazardous situations and be able to handle emergencies as needed
* Must work under tight time constraints to accomplish quick turns of aircraft
* Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement
* Must be able to perform all job functions within a limited space
* Must be able to effectively communicate verbally by telephone, face to face and on public address systems
* Must possess good written and oral skills
* Must be able to communicate information and instructions verbally or via radio equipment
Education
* No education requirement
Experience
* No experience requirement
Licensing/Certification
* Must be able to obtain a SIDA badge and meet all local airport requirements
* May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
* Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces
* Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
* Must maintain the ability to wear prescribed uniforms
Other Qualifications
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
* Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
* Must be at least 18 years of age
* Must be able to comply with Company attendance standards as described in established guidelines
* Ability to work shift work and/or overtime
* Foreign language skills are desirable, but not required
* Pay amount doesn't guarantee employment for any particular period of time.
Pay rates increase according to the terms of the collective bargaining agreement, up to a top of scale rate of $39.50.
* 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$19.63
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
03/28/2025
Manager Revenue Management Inventory
Alaska Airlines Job In SeaTac, WA
Company Alaska Airlines The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Manager Revenue Management is responsible for meeting unit revenue targets for a set of markets worth approximately $2B in annual coupon revenue and part of a broader team driving $10B in annual revenue for Alaska Airlines. As a people leader, this role leads and establishes priorities for a team of analysts to drive business process and revenue improvements.
Key Duties
Leads revenue management projects and process enhancements. Defines and measures KPI metrics and aligns goals to drive business process and revenue improvements. Validates and improves existing processes and communicates sound conclusions and recommendations to senior leadership to improve unit revenues and business processes.
Influences across Revenue Analysis, Marketing, Stations, Pricing, Planning, IT, or other internal or external partners on major projects or business initiatives. Provides cross-divisional analysis and research and an analytical approach to problem solving and data-driven decision support. Utilizes a variety of statistical and analytical databases to help explain business and revenue trends to senior leadership and other stakeholders.
Provides ad-hoc data and analysis for several key stakeholders (e.g., Revenue Management, Executive Leadership, Network Planning, and Sales). Extracts and analyzes large data sets in order to make fact-based decisions.
Leads team of analysts through the creation, implementation, and assessment of inventory strategies, monitoring and providing feedback at each phase of the Revenue Management workflow.
Develops people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, growing and developing the team for capacity and growth, looking at performance across the team, and time management.
Proactively engages Pricing, Planning, and Scheduling in the market strategy process. Communicates inventory strategies and results to all levels of the organization.
Job-Specific Experience, Education & Skills
Required
5 years of airline revenue management and/or analytics and analysis experience.
2 years of leadership experience.
Bachelor's degree with a focus in economics, statistics, mathematics, industrial engineering, or a related discipline; or an additional two years of relevant training/experience in lieu of this degree.
Demonstrated experience forecasting and developing statistical and analytical models.
Experience conducting complex analysis and research projects.
Proven ability to coach, motivate, and lead a team of analysts to ensure goals are met or exceeded.
Demonstrated ability to drive results through initiative and accountability.
Goal-oriented and a bias for action, with the ability to manage multiple projects with limited supervision in a fast-paced environment.
Ability to remain focused on results while prioritizing competing goals and interests.
Ability to effectively and transparently communicate strategies, performance results, and feedback to all
Effective interpersonal and communication (e.g., verbal, written, and listening) skills.
Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
High school diploma or equivalent is required.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Experience with pricing, revenue management, or planning in a non-airline industry and/or airline work.
Advanced experience with Excel and database programs (e.g. SQL, Access, Business Objects or Brio).
A Master's degree with a focus in statistics, engineering, operations research or a related discipline.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Salary Range $113,200 - $169,800 / year Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don't typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Management Apply by 7:00 PM Pacific Time on 3/25/2025 Location Seattle - Corporate HQ Regulatory Information
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1 L: #LI-B
Social Media Specialist
Remote or Tulsa, OK Job
The impact you'll make: Research, resolve and respond to customers regarding their car rental experience worldwide. This will cover all aspects, pre, during and post rental of the customer's interaction with the company. Accurate communication of policies and procedures in conjunction with the empowerment guidelines to negotiate a mutually beneficial solution that fosters customer satisfaction and promotes customer loyalty. Achieve and maintain performance expectations of a statistical and qualitative nature which will include professional and efficient handling of the customer's social media post and accurate completion of the administrative and follow up duties when required. Essential duties and responsibilities, shown below, will vary accordingly based on assignment.
What you'll do:
* Assist customers using social media websites, online tools, email and phone regarding their rental car experience. Using company empowerment guideline to negotiate and resolve normal customer issues and complaints and communicate the solution in a professional manner. Proper use of the case escalation process when appropriate.
* Accurate and timely completion of the reports regarding negotiated resolutions; accurate logging of contact types; correct assignment of reason and sub-reason codes; correct cost center assignment for charge backs and proper use of the reason and proper use of the reservation systems to process reservations.
* Accurate completion of forms/reports to be forwarded for special handling; prepare written communication to customers when appropriate and accurate completion of adjustments for customers
* Respond to user inquiries with high quality, speed, empathy and accuracy
* Follow up frequently with customers throughout the life of their complaint resolution
* Investigate and resolve issues that are reported on social media such as requests for support, troubleshooting website problems and general customer service challenges
* Assist team with building an engaging brand presence on Facebook, Instagram, Twitter, etc.
* Help to execute tactics that will promote growth on our social media sites
* Other projects and job duties as assigned
Supervisory Responsibilities
This position does not have formal supervision responsibilities.
What we're looking for:
* High School Diploma. Associate's degree preferred.
* Minimum of 2 years current related experience in a customer care environment or inside sales.
* Previous social media engagement experience preferred
* For work-from-home(WFH) roles, previous WFH experience is preferred
Required Knowledge, Skills and Abilities
* Superior interpersonal and written/verbal communication skills; ability to thrive in a cross-functional, team-based environment is critical
* Displays professionalism and positive attitude to develop and nurture prospect relationships
* Strong negotiation, decision making, and problem solving skills
* Strong self-starter who can quickly solve problems. Ability to recommend, and initiate work and projects with minimal direction
* Attention to detail, time management skills, exceptional initiative & follow-through skills
* Advanced personal computing skills, using MS Outlook, MS Office and multiple specialized applications.
* Highly proficient keyboarding skills
* Ability to type, think and work quickly without losing focus
* Develop a friendly rapport with customers in 140 characters or less
* Ability to handle complex customer issues and maintain a positive attitude
* Ability to demonstrate strong initiative to exceed expectations.
* Strong understanding of social media platforms and experience using social media monitoring tools a plus
* Ability to maneuver through various systems to provide the customer accurate information
* Ability to effectively communicate with customers, managers and co-workers; to quickly and easily read others through verbal and written cues
* Regular and punctual attendance is required
* WFH employees must maintain a non-disruptive, distraction-free, designated, safe and ergonomically sound work environment where business information can be discussed and maintained in a confidential and secure manner. This is particularly important in customer-facing or Customer Care Center jobs where customer credit cards and personal information may be entered into Company systems.
* WFH employees must maintain high speed internet sufficient to provide secure, consistent and uninterrupted internet access necessary to perform their job, including attendance at video conferences or on meeting platforms. Use of a Company cell phone as a Wi-Fi "hot spot" for internet access should be limited to occasional use, such as when in attendance at an off-site meeting, internet outages or other emergency situations, and should not be used as your regular means of internet connection
Travel Requirements
Minimal travel is required.
Benefits:
We provide a competitive salary as well as bonus potential, in addition to comprehensive benefits that include Medical, Prescription Plans, Dental, Vision, Flexible Spending Accounts, Basic and Voluntary Life and AD&D, PTO, and 401K Savings Plan with company match of 6%.
The base salary for this position is $16.50 hourly. Factors which may affect starting pay within this range may include skills, education, experience and other qualifications of the successful candidate.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
This job posting is anticipated to remain open until March 31st, 2025.
The fine print:
Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled.
Tulsa
Oklahoma
United States of America
Supervisor Cargo Operations
Alaska Airlines Job In SeaTac, WA
Company Alaska Airlines The Team
Alaska Air Cargo has the most extensive air cargo operation of any passenger airline on the West Coast and transport more than 1,180 million pounds of cargo annually. Our award-winning team has loyal customers across the country, especially those in rural Alaskan communities who depend on our cargo services. We transport everything from pets and personal belongings, to fresh produce, medical supplies, and vehicles. We're a close-knit team that enjoys delivering dependable performance to our customers.
Role Summary
The Supervisor Cargo Operations oversees the execution of cargo movement and regulatory compliance at the warehouse for Alaska Airlines. As a people leader, the Supervisor of Cargo Operations leads and establishes priorities for Customer Service Agents (CSAs) and Ramp Service Agents (RSAs) and assists with customer relations to ensure cargo operation standards are maintained or exceeded.
Key Duties
Supervise the execution of cargo movement and regulatory compliance at the warehouse.
Investigate and report operational performance and compliance issues and propose solutions for how to avoid such issues in the future and improve performance.
Ensure tools and equipment are available and working for employees to perform job functions effectively and remove other obstacles facing work groups (e.g., follow-up with ITS, facilities and airport as needed).
Monitor compliance with regulatory agencies (TSA, FAA, US Customs and Border Protection), and company regulations, and periodically review applicable documents.
Supervise customer relations (e.g., customer complaints, lost and found, special customer arrangements) and ensure customer service standards are maintained or exceeded.
Supervise the activities of all cargo agents (e.g., Customer Service Agents and Ramp Service Agents) in scheduling, training, attendance, discipline, contract administration, and performance.
Develop agents through effective performance management and ongoing feedback focusing on delegation, coaching, growing, and developing the team for capacity and growth, managing performance of individuals in executing tasks, and time management.
Influence culture of the station through action, presence, and reinforcement of behaviors.
Represent Alaska Airlines cargo operations at various meetings with the Port and other airlines.
Job-Specific Experience, Education & Skills
Required
A minimum of 3 years of operations experience.
A Bachelor's degree, or an additional 2 years of experience in lieu of this degree.
Ability to lead, motivate, and successfully communicate with a diverse workgroup and with other internal departments and teams.
Proven ability to communicate with others effectively and tactfully.
Ability and willingness to work a flexible schedule (e.g., weekends, holidays, and non-standard shifts).
Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
Depending upon your work location, you may be required to obtain USPS Mail Handling Certification.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Airline operations or cargo experience.
Knowledge of SABRE/iCargo and company policy.
Experience coaching and counseling employees on performance related issues.
Experience as a supervisor, acting supervisor or lead.
Experience scheduling shift work and administering budget controls.
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Salary Range $86,700- $104,500 / year Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don't typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Management Apply by 7:00 PM Pacific Time on 3/23/2025 Location Seattle - Air Cargo Regulatory Information
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1 L: #LI-B
Sr Technology Analyst
Remote or Dallas, TX Job
Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
Job Summary
* Conduct needs analysis to create quality solutions. Ensure solutions are aligned with stated requirements and comply with departmental standards. Manage activities to ensure solutions are delivered on-time and within budget. Serve as a resource to ensure effective communications to customers or key stakeholders.
Additional details
* This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico.
* U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
* Apply knowledge and skills of analysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems
* Partner with other Technology Team members to provide advice or solutions within his or her area of expertise
* Identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and search for and seize opportunities to do more or to do things better
* Estimate effort and value for solutions
* Apply business solutions with broad level knowledge about technology platforms/architectures
* Verify information and carefully review and check the accuracy of own work using dependency identification processes in technology work
* Establish or follow prioritization processes to drive work, completing work with a sense of urgency
* Express ideas, business or technical requirements clearly and concisely in writing using appropriate levels of summary and synthesis on a regular and consistent basis
* Monitor program risks, issues, and scope, ensuring the appropriate level of priority, visibility and escalation
* May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
* Advanced knowledge of business analysis, process modeling and redesign
* Advanced knowledge of technical environments
* Advanced knowledge of software development methodologies
* Skilled in excellent partnering, communication, and negotiation in working with various Teams and/or external partners
* Ability to analyze large, complex, or vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations
* Ability to work effectively in a strong Customer service/team oriented environment
* Ability to research, create, and document requirements, processes, and technical specifications
* Ability to manage and prioritize multiple and widely varied work streams/tasks
* Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work; able to mentor others to do the same
* Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences
* Ability to teach and mentor others concerning technical and business subjects
Education
* Required: High School Diploma or GED
* Required: Bachelor's degree in Business, Engineering, Computer Science, or Information Systems or related field; or equivalent formal training
Experience
* Required: Advanced-level experience, seasoned and specialized knowledge in information technology (IT) operations, programming, systems/software development or another IT related field
* Preferred: Advanced knowledge of cybersecurity concepts, including application security, penetration testing, and adversary emulations.
* In-Depth understanding of Static Application Security Testing (SAST), Software Composition Analysis ( SCA), and Dynamic Application Security Testing (DAST) vulnerabilities to include false positive correlation and testing.
* Fundamental understanding of common programming languages to include Java, Python, GO, and Rust.
* AWS experience and understanding of regarding products such as ECR, EC2, and Lambdas.
* GitLab experience and understanding of GitLab CI/CD and built in GitLab security products.
* Skilled in cybersecurity regulations and standards, such as NIST CSF, PCI, GDPR, HIPAA, and industry-specific compliance requirements
* Skilled in conducting in-depth vulnerability assessments and penetration testing to identify and address security weaknesses.
* Ability to provide strategic insights into emerging threats, technologies, and best practices and shape the organization's cybersecurity strategy
* Ability to assist risk management efforts and develop effective strategies for identifying, assessing, and mitigating cybersecurity risks
* Skilled in effective collaboration and communication to work effectively with cross-functional teams, stakeholders, and external partners
* Ability to develop and enforce security policies, standards, and procedures, ensuring compliance and comprehensive security controls
* Ability to foster a security-aware culture within the organization, promoting cybersecurity awareness and knowledge-sharing among team members and stakeholders
Licensing/Certification
* N/A
Physical Abilities
* Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
* Ability to communicate and interact with others in the English language to meet the demands of the job
* Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
* Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
* Must be at least 18 years of age
* Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits
* Competitive market salary from $110,900 - $123,200* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you'll love
* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
* Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings
* Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*
* Competitive health insurance for you and your eligible dependents (including pets)
* Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
* Explore more Benefits you'll love: *****************************************
* Pay amount does not guarantee employment for any particular period of time.
401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
* ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
03/31/2025
Manager Internal Audit
Alaska Airlines Job In SeaTac, WA
Company Alaska Airlines The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Manager, Audit Programs leads and is responsible for executing on strategy for all audit phases for teams ranging from one to three audit professionals. As a people leader, the Manager, Audit Programs, leads and establishes priorities for the team to audit process risks, monitor emerging risks, and maintain rigorous standards of audit methodology. This position manages audit activities for Alaska Air Group (AAG) and its subsidiaries.
Key Duties
Leads all audit phases for teams ranging from one to three audit professionals.
Manages audits within time/budget constraints while maintaining quality standards and generating a high level of auditee satisfaction.
Communicates effectively with all levels of the organization, particularly senior leadership.
Partners with management to develop risk-based tools and techniques to strengthen operational programs, processes, and controls.
Prepares formal written reports, backed by adequate evidence, to support audit conclusions on the adequacy and effectiveness of internal control systems.
Partners with management to develop actionable, effective plans to resolve audit findings.
Participates in audit risk assessment, evaluates coverage levels, and recommends annual audit plan(s).
Evaluates the corrective actions taken by management to ensure findings are effectively addressed and resolved.
Performs special analyses and reviews, including system implementations and/or safety and compliance investigations.
Team Management & Development
Models a participatory and team-oriented leadership style, while still effecting change.
Works with direct/indirect to maintain a culture of continuous improvement by developing and implementing audit process improvement tools and techniques.
Promotes a high performance culture by cultivating and motivating direct/indirect reports through coaching, mentoring, and by providing regular and meaningful feedback.
Identifies and provides career development opportunities through developmental assignments and formal/informal training.
Performs other duties as assigned.
Job-Specific Experience, Education & Skills
Required
5 years of related experience in business or operational process auditing.
2 years of leadership experience.
Bachelor's degree, with a focus in a discipline related to this role, or an additional two years of relevant training/experience in lieu of this degree.
Proven ability to quickly understand complex operational processes, effectively scope assessments, and lead high energy, success-oriented teams.
Excellent communication skills (e.g., verbal, written, and listening).
Strong analytical skills, process-driven, and a strong safety advocate.
Professional curiosity and demonstrated personal accountability for results.
Ability to show strong credibility with peers, subordinates, and leaders.
Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
High school diploma or equivalent is required.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Aviation, safety management experience, ‘Big-4' experience, or advanced audit qualification (e.g., CIA or similar, CPA or similar).
Master of Arts or a Master of Science degree.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Proven ability to lead with, engage, and establish credibility with business partners at all levels.
Ability to develop and lead a team forward in their individual development.
Salary Range $113,200 - $169,800 / year Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don't typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Management Apply by 7:00 PM Pacific Time on 3/31/2025 Location Seattle - Corporate HQ Regulatory Information
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1 L: #LI-B
Fleet Associate
Seattle, WA Job
What you'll do: As a Fleet Operations Associate, you will work all around the city as part of our Fleet Operations Team to ensure cars are clean, maintained and transport them to where they need to be for our Zipcar members. You'll zip around by foot, bike, public transit or use a Zipcar to ensure our vehicles are 'member-ready' - this might mean changing a tire, filling the gas tank, cleaning, or helping to coordinate a tow or repair.
What you'll love about being a Zipster:
* Being the front line of the team - our member satisfaction depends on you!
* Seeing your company brand all around town - you will be proud to be a Zipster!
What drives success for a Fleet Operations Associate:
* Strong time management skills to juggle multiple priorities and tasks
* Excellent communication with operations team to ensure the vehicle status updates are provided
* Flexibility to work 40 hour weeks which includes days, evenings, weekends, and holidays
* Willingness to work outdoors (weather and other conditions vary)
* Valid Driver's License and an acceptable driving record (per company standards)
* Ability to carry tools and marketing materials (up to 50 lbs.)
Good-Faith Salary Range:
* The starting hourly rate for this position $21.00 per hour.
* This job posting is anticipated to remain open until March 31st, 2025.
What tops off the tank:
* Competitive Medical, Dental, Vision, Life and Disability Insurance and other voluntary benefits
* Generous paid time off, including volunteer and Parental Leave options
* Tax-free benefit for public transportation or parking expenses
* Bicycle Reimbursement program
* 401(k) Retirement Plan with company matched contributions
* Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars
* Community involvement opportunities
Who are we?
Glad you asked! Zipcar is the world's leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we're driven by a mission - to enable simple and responsible urban living.
The extra mile:
We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer - M/F/D/V.
SEATTLE
Washington
United States of America
Specialist - Customer Care Training & QA (Remote work available)
Remote or Denver, CO Job
Why Work for Frontier Airlines? At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way.
What We Stand For
Low Fares Done Right is our mission, and we strive to bring it to life every day. Our 'Done Right' promise means delivering not only affordable prices but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
Work Perks
At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too:
* Flight benefits for you and your family when flying on Frontier Airlines.
* Buddy passes for your friends so they can experience what makes us great.
* Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages.
* Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors.
* Enjoy a 'Dress for your Day' business casual environment.
* Flexible work schedules that support work/life balance.
* Total Rewards program including a competitive base salary, short-term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance that begins the 1st of the month following your hire date.
* We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees with financial assistance during catastrophic hardship.
Who We Are
Frontier Airlines is a leading ultra-low-cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico, and Latin America. Frontier's highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline's many weight-saving initiatives and focus on operational efficiencies, makes Frontier America's Greenest Airline. * Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline's commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).
* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.
What Will You Be Doing?
The CC Training & QA Specialist is responsible for the development, creation, and implementation of the training, quality assurance as well as analytics on those items for the Customer Care (CC) department.
Essential Functions
* Training (45%)
* Develops, creates, updates, and maintains Customer Care Training across all lines of business
* Generates, updates, and maintains articles for the internal knowledge base
* Ability to learn and train all lines of business in Customer Care from training materials
* Ensure all training is consistent with Frontier brand, policies and procedures
* Ensure all training curricula are taught in a standardized and consistent manner
* Identify future and current training needs based on Frontier Airlines' goals Quality Assurance (QA) (35%)
* Continuous improvement of response quality, calibration, and standardization
* Monitors and evaluates the training program's effectiveness and recommends changes
* Evaluate and constructively critique QA strategies and techniques for all communication mediums
* Lead QA calibration sessions with management to ensure consistent delivery of brand and compliance with all regulations
* Analytics (15%)
* Develops and implements procedural analytics to better the Customer Care department and company as a whole
* Explores customer communication aggregated data to advocate for department/company change
* Other (5%)
* Responds to inquiries in peak periods
* Assist Customer Care leadership based on a case-by-case basis
Qualifications
* Bachelor's degree required; a combination of education and a minimum of 2 years of training/QA work experience considered in lieu of degree
* 2+ years of experience creating and implementing training in a corporate setting
* Experience with providing or monitoring quality assurance
* Experience in technical writing and manual publication including developing policies and procedures
* Experience and proficiency in using Microsoft Office (Excel, Word, PowerPoint) professionally for training, QA, and data reporting
* Experience in analyzing and reporting on customer communication data
Knowledge, Skills, and Abilities
* Proven ability in the development and implementation of training solutions
* Competent in interpersonal communications, collaboration, critical-thinking and problem solving
* A self-starter with excellent verbal and written communication skills
* Good work ethic
* Ability to work in a fast paced, "think on your feet" team environment
* Ability to handle stressful environments
* Proven troubleshooting skills
* Attention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverables
* Possess strong communication ability with individuals at all levels of an organization; interact with other Frontier departments to effectively implement company initiatives
Equipment Operated
Standard office equipment, including PC, copier, fax machine, printer
Work Environment
Typical office environment, adequately heated and cooled
Physical Effort
Handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently requires light physical effort.
Supervision Received
General Supervision: The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.
Positions Supervised
* None
Salary Range ($46,715.00 - $62,006.00) Please note: this posting will close on or before 4/20/25
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Master Mechanic - FT
Tukwila, WA Job
$34.00/HourUp to $1,000 Retention BonusShift Premium may Apply Immediately hiring! Are you a diligent and meticulous individual with expertise in automotive repair? If you have experience working in an auto garage or car dealership, we want you to join the Avis Budget Group enterprise!
What You'll Do:
You'll perform standard and complex repairs, including warranty, on a wide variety of auto makes and models with no technical supervision, including the diagnosis and repair of engines, transmissions, exhaust, brakes, electrical, air conditioning and computer systems. You may also act as a technical expert to other technicians in the shop.
Perks You'll Get:
* Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
* On-the-job training in our vehicle makes and models
* Paid time off
* Medical, dental and other insurance
* Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
* Retirement benefits (401k)
* Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
* Valid Driver's License
* Minimum 3 years of auto repair experience, holding 3 ASE (ability to acquire 2 additional ASE certificates within first year)
* Knowledgeable in the following areas covered by the ASE certification programs, including but not limited to, Engine Repair, Drive Train/Axles, Suspension/Steering, Brakes, Electrical, Heating/Air Conditioning and Engine Performance, Light Vehicle/Diesel
* Comfortable working in a mechanical shop with moderate or loud noise levels
* Must have a complete set of tools required for auto repair and maintenance
* Basic computer skills including typing, data entry
* Must be able to lift up to 50 pounds, continuously stand, bend, reach, walk, sit and kneel frequently, enter, exit and drive vehicles
* Must be 18 years of age and legally authorized to work in the United States
* This position requires regular, on-site presence and cannot be performed remotely
* Previous Original Equipment Manufacturer (OEM) experience preferred, providing an added advantage!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
The fine print:
Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled.
This role requires the ability to lift up to 50 pounds, continuously stand, walk, sit and kneel frequently, and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Tukwila
Washington
United States of America
Lost and Found Supervisor in SEA Airport (SEAL&FSUP15July2024)
Seattle, WA Job
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" The Department's functions will include but will not be limited to: * Assist walk-in customers during business hours * Maintaining and updating the Lost and Found system * Maintaining L&F inventory supply.
* Research and verifying validity of all information before release
* Collect lost items from Terminals and various other areas of the airport grounds.
* Audit the daily Operations to ensure daily tasks are being completed accurately, timely, and within the carrier's standards and guidelines.
* Able to coach, council, and if required initiate termination of employee relationship & address employee relations' issues.
* Photographed and logged items
* Movement of Goods and Materials
* Receive, count, document, and secure items in a lockable container such as safe.
Required Skills
* Good Leadership abilities
* Excellent focus on Customer Service and Client Satisfaction
* Excellent Interpersonal Skills
* Excellent and Effective Communication Skills, both verbal and written.
* Good Listening Skills
* Thorough Knowledge of SEA-TAC Airport Operations
* Able to communicate effectively, both verbally and in writing
* Pro-active, Forward thinking
* Well Organized and Strong Planning Skills
* Impeccable Appearance/ Business Presentation
* Dependable and Reliable
* Possess Strong Self Confidence
* Team Player
* Able to solve complex problems within operations
* Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding
* Able to work independently
* Able to work overtime or varied hours
Required Experience
18 months lost and found experience preferred
Must be able to work Weekends and Holidays
Excellent focus on Customer and Client satisfaction
Ability and willingness to work harmoniously in a team environment
Strong leadership, but stronger team player
Ability to work under pressure
Thorough knowledge of airport operations:
Able to solve problems within the operation:
Computer, typing experience
Control the budget for labor costs and allocation
Basic Math
Lifting, pushing, pulling, and carrying up to 70 lbs
Constant interaction with passengers and management
Constant telephone and computer usage
Education: High School Diploma or Equivalent