Commercial Insurance Agent
Agent Job 23 miles from York
BCF Group is a modern insurance agency based in Lancaster, PA, focused on managing risk for businesses, families, and individuals. They help clients understand the cost of risk versus the cost of insurance to improve their risk profile and bottom line.
Role Description
This is a full-time hybrid role for a Commercial Insurance Agent at BCF Group, Inc. The Commercial Insurance Agent will be responsible for managing risk and providing customer service. This role is based in Lancaster, PA.
Qualifications
Insurance Brokerage and Insurance skills
Customer Service proficiency
Proactive approach to risk
Strong communication and interpersonal skills
Ability to analyze and assess risk
Knowledge of insurance products and relevant regulations
Bachelor's degree or at least 5 years' experience in risk management
Property and Casualty Insurance license
HealthMarkets Insurance Agent
Agent Job 23 miles from York
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Insurance Sales Agent
Agent Job 39 miles from York
$25/hour + Uncapped Commission
Calculated Hire is looking for a driven and entrepreneurial minded Sales Agent to join our insurance client in Maryland to sell Property, Casualty, Life, and Health lines through our expansive network of Insurance carriers. This individual will work with our existing internal referral sources as well as self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that exceed monthly sales goals.
Why Our Client?
Total average first year earnings range from $65K to $85K through a combination of base, bonus, and uncapped commission
Potential for Top Performers to earn over $150K
Essential Responsibilities
Provide timely and accurate property and casualty insurance quotes to customers via phone and email solicitations
Provide appropriate coverage options and discuss with the client in detail
Meet company performance standards for compliance
Process requests for policy endorsements and amendments as requested
Proactively contact prospects for solicitation of insurance quotes
Obtains underwriting approval by completing accurate applications for coverage
Effectively utilize a lead management system to properly track and effectively manage leads provided on a daily basis.
Maintain a high level of customer service by clearly communicating coverages of insurance policies, follow up, and always be available to answer questions
Continue to always learn about new insurance programs and product/guideline updates
Proactively manage sales pipelines and attend internal sales meetings
Complete Continuing Education training to maintain active status of insurance licensing
Adhere to all corporate policies as well as internal, external, and compliance guidelines
Required Qualifications
High school diploma/GED required; Bachelor's degree preferred
Ability to obtain a Property and Casualty Producer License within 30 days of hire and acquire additional state licenses as needed
Ability to obtain a Life and Health Producer License within 30 days of hire and acquire additional state licenses as needed
Sales and/or Insurance related experience (preferred)
Excellent telephone and interpersonal skills
Strong computer skills, particularly MS Word, Excel, and Outlook
Solid time-management and multitasking abilities
ABOUT EIGHT ELEVEN:
At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Customer Service Representative
Agent Job 23 miles from York
***Candidates MUST be local to HARRISBURG, PA
Title: Customer Service Representative
Pay Rate: $17/hour on W2 - All-inclusive
Terms of Employment
• Contract, 6 Months
Overview
The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and utilizing working knowledge of the organization's services to meet productivity and quality standards
Responsibilities
• Develops and maintains working knowledge of internal policies, procedures, and services (both departmental and operational) Utilizes automated systems to log and retrieve information. Performs accurate and timely data entry of electronic faxes
• Receives inquiries from customers or providers by telephone, email, fax, or mail and communicates response within required turnaround times
• Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard operating procedures
• Interacts with hospitals, physicians, beneficiaries, or other program recipients Investigates and resolves or reports customer problems. Identifies and escalates difficult situations to the appropriate party
• Meets or exceeds standards for call volume and service level per department guidelines Initiates files by collecting and entering demographic, provider, and procedure information into the system
• Serves as liaison between the Review Supervisors and external providers Maintains logs and documents disposition of incoming and outgoing calls
Required Skills & Experience
• High School diploma or equivalent.
• 2+ year's customer service/telephone experience in a similar call center environment and/or industry.
• Must have ability to effectively communicate with team members and external customers.
• Must have ability to research and resolve issues related to Medicaid program and service eligibility.
Preferred Skills & Experience
• Previous experience in the medical office or other medical setting preferred
• General knowledge of eligibility verification (Medicaid eligibility and program requirements for specific program of focus preferred)
• Knowledge of CPT and HCPCS codes preferred
• PC proficiency to include Microsoft Office Suite
• Experience with Microsoft programs
On-Site Retail Sales Appointment Setter - Part Time
Agent Job 28 miles from York
Are you looking for a flexible, part-time opportunity to earn extra income? Are you outgoing, love talking to people, and want to be part of a growing company? Look no further-this could be the perfect fit for you! As a Brand Ambassador, you'll represent Marvin Replacement at retail locations, trade shows, and events, engaging with customers and generating leads for our in-home consultation services.
Highlights of your role
Customer Engagement: Actively interact with customers at retail locations, providing information about Marvin products and capturing leads for consultations.
Promotional Activities: Set up and maintain kiosk displays, ensuring a professional and welcoming presentation of materials.
Lead Generation: Accurately collect and report lead information, focusing on converting customer interactions into appointments.
What's In It for You:
Competitive Pay: Earn an hourly wage plus performance bonuses every pay period! Unlimited earning potential!
Flexible Scheduling: Choose from a variety of shifts to fit your lifestyle: days, evenings, weekdays, and weekends.
Paid Training: Receive comprehensive training both in-office and in the field to ensure your success.
Mileage and tolls reimbursement
Compensation
Earn $18-$25 per hour with a starting base pay of $18 per hour and weekly performance bonuses!
You're a good fit if you have (or if you can)
Communication Skills: You're outgoing, empathic, and enjoy engaging with a diverse range of people.
Resilience: You have a positive demeanor and the ability to handle customer rejections while staying motivated to engage with new prospects.
Reliable Transportation: You can travel between locations as needed.
Also want to make sure you have
18 years of age or older
Must have a smartphone
Flexibility to work a minimum of 15 hours per week
Able to lift 40 pounds
Able to stand for extended periods
Able to setup and/or tear down events, which could include over an hour of physical activity.
We invite you to See Yourself at Marvin
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first.
Join the more than 8,000 Marvin team members. Apply today!
Marvin is an Equal Opportunity Employer
This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.
#LI-GH1
Pilot - CBP Air Interdiction Agent
Agent Job 23 miles from York
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Cartoon Network Hotel Lead Guest Experience Agent
Agent Job 23 miles from York
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
The Cartoon Network Hotel is an attraction in Lancaster, PA. We specialize in offering families the ability to have a toon-tastic vacation. We are seeking a Front Desk Leader to welcome our guests and enhance their experience, while being a leader for the rest of this department.
We are currently looking for a:
Cartoon Network Hotel Lead Guest Experience Agent
Roles & Responsibilities:
* Handles guest registration and room assignments, accommodating special requests whenever possible. Pre-register, block reservations and take same day reservations and, when necessary, future reservations following hotel rate structures, discounts and sell strategies. Handles guest check ins/check outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner, Cancels room reservations according to procedures
* Assist with cash drops or drawer preparation, when a manager is not available
* Help Front desk staff troubleshoot in certain situations
* Assist front desk staff in communicating with guest complaints, when a manager is not available
* Complete additional tasks assigned by the Front Desk Manager
* Execute Manager On Duty responsibilities as assigned
* Encourage guests to go sign up for an activity or purchase arcade/ VR tokens
* Perform all check-in and check-out procedures
* Collect and process payments for guests
* Kindly welcome guests upon arrival, and assign their room
* Provide the guest with information about our hotel, and the amenities available
* Respond to guest complaints in a timely and professional manner
* Communicate with the housekeeping team to ensure the guests room is clean and furnished to accommodate the guest
* Offer additional services to the guest at time of check-in (arcade, retail store, barista, and Cartoon Kitchen)
* Operate the POS station in the retail store
* Maintain a safe, clean, and organized work environment
* All other assigned duties
Team member benefits:
* Competitive compensation
* Comprehensive health and wellness package
* 401k Savings and Investment plan
* Free admission to Palace Parks in the continental US
* A generous paid time off program
Do not miss the chance to spark your career now!
Customer Service
Agent Job 38 miles from York
• Contributes to the development and maintenance of standards, policies and procedures regarding customer
service
• Regularly provides feedback on the soundness and effectiveness of the customer service department's
policies and procedures.
• Facilitates the collection of competitive information in order to monitor business trends and opportunities.
• Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior
management adoption and/or changes to policies and guidelines to reflect circumstances within the
customer service area.
• Responsible for being familiar with the organization's by-laws in order that all recruitment and retention
decisions are made within by-law boundaries.
• Responsible for actively ensuring the retention of the organization's customer base which includes
promoting the organization to existing customers.
• Works with the organization's other branch/regional offices to resolve problems, facilitate solutions and
enhance customer service offerings.
• Prepares, generates and distributes daily reports and order acknowledgements to appropriate personnel.
• Responsible for notifying administration of any required updates of customer records on the organization's
internal database.
• Provides back-up support to other group members in the performance of job duties as required.
• Supports/participates in the organization's Continuous Improvement Program.
• Answers customer inquiries/communications as required.
• Attends regular customer service departmental meetings.
• Advises internal staff of advertisements and campaigns that affect retention.
• Maintains detailed call activity reports and provides them to the Customer Service Manager on a regular basis.
• Provides activity/statistical summary reports each week to Customer Service Manager.
• Co-ordinates the organization's involvement in internal and external trade shows.
• Conducts follow up phone calls to survey respondents who have concerns or questions.
• Performs other related duties as assigned by management.
Level 2 Brand Agent Application - Pennsylvania
Agent Job 31 miles from York
Meet your new favorite gig.
When you join MyBrandForce, you'll complete local retail assignments for well-known brands using your smartphone. Being a Brand Agent is great fit for everyone and anyone looking for a flexible schedule! Whether you're a truck driver, a stay-at-home parent, a full-time office worker, or fully retired, your schedule fits with our schedule! With each mission you complete, you'll get a behind-the-scenes look at how the Consumer Packaged Goods industry works and gain the opportunity to learn & practice marketable skills that look great on any resume.
You can choose your assignments, set your own schedule, and grow your career at your own pace.
How it works
Using your smartphone, you'll take pictures, restock products, and implement sales promotions.
Your work will empower emerging brands to grow and enable big brands to reduce waste.
Brand Agents power MyBrandForce - operating in retail stores, collecting real-time data, and performing field services that allow brands to reach their full potential. Our Brand Agents join our Force and use our proprietary app to collect observational data in the retail environment. Brand Agents photograph, survey, and submit their findings to our Command Center to complete their Mission. A typical Level 1 Mission takes between 5 and 15 minutes to complete in the store and pays $10-$25 depending on the mission. As the mission level increases, so does the responsibility and pay! Even better, you have the choice to claim and complete your mission when it's convenient for you and at any time the location is open. Because our positions are not tied to a particular location, you may become a Brand Agent from anywhere to be ready to complete missions when they come to you!
Essential Brand Agent Responsibilities :
Arrive at the mission location and locate the client or brand's products that are in your mission
Record the location of the product in the retail environment and its placement type
Photograph product(s) before and after any needed reorganization or merchandising
Complete and upload your mission to our Command Center
This list of possible actions may vary based on the requirements of your specific mission
Required Job Qualifications :
Possession of a reliable smartphone with a clear working camera
Dependable transportation
Good customer service skills
Ability to work independently
Preferred Qualifications:
Customer service experience
Familiarity with a mobile internet browser
Must be positive, comfortable, and pleasant when engaging with strangers
Opportunity for Expansion
Once you become a Brand Agent, you can level up your earning potential with our Brand Academy.
With this free in-app resource, you can learn marketable skills to support long-term growth.
Being a Brand Agent with MyBrandForce is perfect for those looking for seasonal work, temporary work, part time work, part-time work or for those looking for a flexible earning opportunity. Hours are completely flexible, you can work on your schedule. Our Brand Agents come from all backgrounds and industries ranging from food service and delivery to traditional driving and transportation industries as well as customer service, hospitality, CPG, and retail industries. Partnering with MyBrandForce is perfect for college students, entry level or part-time workers looking for flexible earning opportunities.
If you are an actor, actress, admin, administrative, artist, assistant, barista, bartender, barback, bus boy, busboy, busser, cabbie, cab driver, cab-driver, carrier, chauffeur, professional cleaner, cleaners, clerical, coffee, college student, construction, contractor, contract worker, courier, customer service, customer service agent, data entry, data-entry, delivery driver, designer, drivers, education, entry level, entry-level, expo, finance, food runner, food-runner, food runner, food courier, freelancer, freelance worker, full time, full-time, gig economy user, health care, healthcare, host, hostess, hosts, human resources, human-resources, independent contractor, intern, interns, IT, maid, maintenance, management, manager, manufacturing, marketing, messenger, musician, network marketing, nurse, office, on-demand driver, package courier, package delivery driver, package bike courier, part time, part-time, private hire driver, receptionist, receptionists, restaurant, restaurant delivery driver, retail, retail associate, sales, sales person, salesperson, seasonal worker, server, servers, security, college student, students, summer job seeker, take out, takeout, take-out, teacher, teachers, temp, valet, valets, waiter, waitress, warehouse, writer, worker who is looking for a flexible part time or seasonal gig, you should become a Brand Agent with MyBrandForce to supplement your income!
Apply below!
(If you'd like to learn more, visit our Help Center)
Note: Uploading a resume is optional.
Customer Service Agent III
Agent Job 23 miles from York
Introduction At Church Mutual, our customers are at the heart of everything we do. For more than 126 years, we've made it our business to protect those who serve and inspire others through our specialized insurance expertise and innovative solutions. Our customers do amazing things for the world - when we protect them, we Stand for Good. We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs.
What you'll be doing:
As part of a team, provide timely solutions to large customers and/or inquiries of complex nature. Provide comprehensive direction regarding insurance coverages and options, information as requested, and resolution for concerns. In partnership with the supervisor team, serve as a team lead and department resource responsible for mentoring, auditing, and coaching staff.
This is a HYBRID position that requires a minimum of 2 days per week IN the office and can be based in one of the below locations:
* Milwaukee, WI
* Madison, WI
* Merrill, WI (preferred location)
* Mechanicsburg, PA
Please list your preferred work location as one of the four from the list above when applying.
On any given day, you'll:
* Promptly provide comprehensive direction and solutions to internal and external customers, primarily that are complex in nature.• As part of a team, provide support to both supervisors and staff as needed.• Prepare insurance proposals and binders as requested.• Actively identify opportunities and recommend efficiencies to improve department performance and processes.• Serve as a mentor and coach for new team members during and directly following the training process. Provide regular feedback on the performance of service team members to the appropriate supervisor.• Be an active participant in the review and maintenance of procedure manuals as requested.• Create system documentation of all inquiries and actions taken while speaking with the customer.• Gather and enter system data to process transactions and produce contractually correct insurance documents. Document all decisions and communications associated with the process.• Analyze, evaluate, and make decisions on eligibility of new business and quote endorsements, recognizing exposures and coverage alternatives. Offer risk management suggestions and adequately price insurance coverages. Complete required forms as necessary, including applications, surveys, and legal documents. This includes quoting and selling additional coverages and policies.• Work collaboratively in a team environment to achieve corporate and team goals to enhance the customer experience. Assist others in work processes to accomplish team workload expectations.• Extensive interaction with all Church Mutual customers, team members, supervisors, sales force, and others related to Church Mutual operations.• Remain current on company systems, forms, and procedures. Continue to develop knowledge of the property and casualty industry, religions, religious organizations, senior living, camps, schools, nonprofits, and operations specific to Church Mutual's business niche.• Service CM Select policyholders and Preferred Partners (brokers), adhering to underwriting guidelines, binding, and procedures specific to CM Select products.• Provide the highest level of service for Key accounts and Affinity Groups, offering special handling solutions as needed. • Maintain confidentiality of the organization's customers and data.• Actively participate in individual and team trainings and meetings.• Suggest and participate in the development of improvements to drive effectiveness.
Here's what we expect
* Property and casualty insurance license required, and relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state requirements.• High school diploma or equivalent is required.• Four years of customer service, industry, or equivalent work experience.• Previous leadership and/or training experience desirable.• CISR designation desired, but not required.• Excellent leading, coaching, and mentoring skills required.• Excellent verbal and written communication skills required.• Excellent multitasking and prioritization skills required.• Ability to achieve Level 2 Binding Authority within appropriate timeframe.• Ability to work a pre-established work schedule and provide after-hours support for customer requests based on customer demand and/or employer's request.• Ability to work independently, as part of a team, with the ability to communicate internally across a variety of channels.• Ability to learn and utilize technology and software from a variety of sources, including, but not limited to, a variety of Microsoft products.• Comfortable analyzing large exposures to recognize areas of concerns and offer appropriate solutions to accurately execute requests complex in nature.• Prefer working in a team environment.• Effective interpersonal and teamworking skills.• Consistently demonstrates a positive, professional, and customer-oriented attitude.
Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#LI-hybrid
Minimum Compensation
USD $24.65/Hr.
Maximum Compensation
USD $34.51/Hr.
Showing Agent - Towson
Agent Job 39 miles from York
Showami is a service that connects licensed real estate agents with other licensed real estate agents to assist with buyer showings. We are seeking licensed real estate agents in Towson and surrounding areas to show homes.
Requirements:
You must be a currently licensed real estate agent
You must have access to the MLS
You must have experience showing homes in the greater Towson area.
You must be able to show homes using an electronic lockbox
Responsibilities:
Schedule showings on behalf of the buyers agent
Work with buyer clients, listing agents and home sellers to show properties in a timely manner
Conduct home showings in a professional manner
Access the listing via your local MLS
Use apps like ShowingTime to schedule showings for the buyer's agent and their clients
Benefits:
Showing Agents will be paid an average of $32 per home shown but can earn upwards of $50 a home showing, with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
Showing Agents on Showami, have the flexibility of accepting or passing up showing opportunities at their leisure. this means you can pick up showings when you're available and looking for side-gig income.
Opportunity to participate in company contests and promotions!
About Showami
Showami is the fastest, easiest, and most reliable way to have your buyers shown properties when you're not available - without giving up a cent of your commission. We've been networking buyers agents and showing agents since 2016 and have grown to be a nationally recognized company, with agents in every state!
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Assistants in Maryland.
Respond to this job posting to get more information.
LNS Airport- PT Customer Service Agent
Agent Job 26 miles from York
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand.
Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.
JOB TITLE: LNS Airport Cross Utilized Agent
DEPARTMENT: Customer Service
REPORTS TO: Station Manager
FLSA STATUS: Non-Exempt
POSITION SUMMARY:
The Airport Cross-Utilized Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations.
KEY RESPONSIBILITIES
Ensuring FAA, Airline, and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity, and weight
Reviewing baggage tags for accuracy
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
JOBS THIS POSITION DIRECTLY SUPERVISES:
This position does not directly supervise others
Requirements
Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers, and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
Qualifications
Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass a 10-year background check and pre-employment drug screen
At least 18 years of age
Authorized to work in the U.S. per the Immigration Act of 1986
Work Experience:
Prefer at least 1 year of prior customer service experience
Mental Requirements:
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
Physical requirements:
Must be able to lift a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and the ability to safely perform the essential functions of the position.
Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.
Activity
Approximate % of Time
Sitting: 5
Standing: 70
Walking: 25
100%
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Varied: 100%
Degree of Hand-Eye Coordination Required:
Computer: Varies
Phone: Varies
Photocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status,
race, color, religion, sex, sexual orientation, gender identity, or national origin
- and will not be discriminated against on the basis of gender, race, or disability.
Real Estate Buyer's Sales Agent
Agent Job In York, PA
We are looking for a motivated buyer's agent who is passionate about making the home-buying experience great. You will contact pre-qualified leads, show properties, facilitate the negotiation process, and make that final sale for the buyer's dream home. Job seekers should be enthusiastic, driven, and have a passion for creating a positive experience for every buyer. If you can't wait to get started, apply today!
Appointment Setter
Agent Job In York, PA
Hiring immediately! Salary/Base + Commission + Bonus + Paid Training $40,000 - $70,000+/year
This appointment setter position requires Daily Travel to our York, PA office. You will not need to use your personal vehicle for work. There is no overnight travel required.
No experience required (see "Paid Training" below)
Southern National Roofing is the Largest Retail Roofing Contractor with over $15M in Annual Sales.
In this role you will be working with homeowners to set appointments for our Project Management team to deliver roofing solutions. Your responsibility is not to make any hard sales in the entry level position, but rather to find potential customers and generate appointments with those interested in receiving a free Roofing Estimate.
If you are looking to change your trajectory, unlock your potential, and start a career in sales, this is the job for you!
We are a Certified Green Roofer and a Certified Roofing Responsibly contractor. That means we are dedicated to sustainable business practices.
We focus on focus on projects that:
Save energy
Increase a home's value
Protect home
Provide our customers peace of mind.
So you can feel great about what you do!
Paid Training:
Our paid marketing training program is a full week of the best training in the industry. Over 80% of our team members bring in multiple clients their first day. We focus heavily on product knowledge, installation knowledge, and marketing/sales in this training program.
Please check us out on Indeed and GlassDoor. We are very proud of our positive culture and the fact that our employees love where they work.
We are in the middle of a major expansion and are looking for confident, motivated individuals to join our team. We promote only from within, meaning there is a
huge
amount of growth potential from this job to move up quickly into managing and senior sales and marketing roles.
We will train you to:
Perform a detailed roof assessment (from the ground)
Identify customer needs
Accurately communicate technical issues to clients
Be responsible for an excellent client experience
Manage a seamless hand-off to other departments
Create excitement with our customers
About the pay:
We offer commission, plus weekly and monthly bonuses, ON TOP OF YOUR BASE PAY.
You can expect to earn between $40,000 and 70,000 in your first year.
Based on real Glassdoor, and Indeed employee reviews, our
average
pay for this position is over $53,000 (over $27 per hour).
Our top Appointment Setters average $1,500 per week - this works out to over $34 per hour.
Requirements
What we need from you:
A positive attitude
A strong desire to succeed
A professional appearance
Great communications skills
High school diploma or GED
You own your own car and have a valid drivers license
Ability to work 11am - 7pm M-S (full time)
Benefits
Average first-year income range: $40,000 - $70,000+ (Base Salary + Commission + Bonuses)
Recognition and rewards for high performance, including high-end electronics and tickets to concerts and events
Medical and Mental Health Benefits
Ample paid vacation and holidays
Access to the latest technology, such as laptops, smartphones, and tablets
A robust social program filled with events and activities
Right Of Way Agent
Agent Job 23 miles from York
**MasTec Professional Services** provides end-to-end engineering, design, and integrated services to the power, oil & gas pipeline, and gas distribution industries across the country. With a genesis in construction and a skilled team of multidiscipline engineers and project management professionals, the company delivers best-in-class infrastructure solutions, including design, asset integrity management, feasibility studies, surveys, constructability reviews, turnkey delivery services, and more. MasTec Professional Services creates collaborative partnerships with clients by building trust and consistently delivering the highest standards of performance.
MasTec Professional Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We're always looking for talented and dedicated people to join us and love where they work.
MasTec Professional Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MPS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.
**Job Summary**
The Right of Way Agent's main purpose is to assist the Right of Way (ROW) Department in determining the need for and acquiring valid right of way documentation for the construction, reconstruction, relocation, or improvement of electrical, pipeline and communication facilities. The position requires the ability to communicate with and negotiate with property owners regarding new installations, job modifications and/or design changes that may affect their property. Clients include homeowners, legal representatives, industry, universities and utilities.
**Ability to travel within the Mid-Atlantic states, New Jersey, PA, MD, DE**
Responsibilities
+ **Ability to travel within the Mid-Atlantic states, New Jersey, PA, MD, DE** to meet with all lawnowners.
+ Meet engineering and construction schedules by obtaining the necessary right of way in the time allotted.
+ Identify project required properties and negotiate agreements for permanent installations and temporary lay down areas associated with large utility distribution projects.
+ Determine property ownership through investigation of courthouse records, tax maps, field inspections or other means available.
+ Research and locate landowner information.
+ Serve as liaison between property owners and utility clients during outreach and negotiation.
+ Assure timely communications with various managers, engineers, tree crews, developers, contractors, customers and others regarding the status of all assigned projects.
+ Review all right of way agreements prior to client approval and court filing. Primarily responsible for E-filing ROW and Easement agreements.
+ Ensure that job status is updated in all work management systems.
+ Prepare clear and concise documentation of the right of way process including agreements, revisions and/or modifications to agreements; correspondence, special instructions, contact logs, memoranda, reports and formal right of way releases; notarization and recording of required agreements.
+ Facilitate acquisition and/or prepare and secure permits from government agencies and railroads.
+ Provide right of way support to other departments as necessary.
+ Support and participate in department initiatives and process improvements.
Qualifications
+ Candidate should have excellent public relations and communication skills and the ability to work comfortably and cooperatively with people of all walks of life.
+ Excellent organizational and documentation skills.
+ Proficient in Microsoft Office Applications including SharePoint, Word and Excel.
+ Familiar with work management tools, and related technologies such as GIS and Google Earth.
+ Ability to work collaboratively with both internal and external teams and work with a flexible approach with the ability to adapt to changing conditions and priorities.
+ Willingness to travel up to 30% of the time during busier periods.
+ Valid Driver's License with satisfactory record.
**Preferred Qualifications**
+ Professional Designation: New Jersey Notary Public appointment or ability to obtain.
+ Ability to read and sufficiently interpret engineering drawings, legal documents relating to real estate and right of way transactions is a plus.
+ Candidate should have excellent public relations and communication skills and the ability to work comfortably and cooperatively with people of all walks of life.
+ Excellent organizational and documentation skills.
+ Proficient in Microsoft Office Applications including SharePoint, Word and Excel.
+ Familiar with work management tools, and related technologies such as GIS and Google Earth.
+ Ability to work collaboratively with both internal and external teams and work with a flexible approach with the ability to adapt to changing conditions and priorities.
+ Willingness to travel up to 30% of the time during busier periods.
+ Valid Driver's License with satisfactory record.
**Preferred Qualifications**
+ Professional Designation: New Jersey Notary Public appointment or ability to obtain.
+ Ability to read and sufficiently interpret engineering drawings, legal documents relating to real estate and right of way transactions is a plus.
+ **Ability to travel within the Mid-Atlantic states, New Jersey, PA, MD, DE** to meet with all lawnowners.
+ Meet engineering and construction schedules by obtaining the necessary right of way in the time allotted.
+ Identify project required properties and negotiate agreements for permanent installations and temporary lay down areas associated with large utility distribution projects.
+ Determine property ownership through investigation of courthouse records, tax maps, field inspections or other means available.
+ Research and locate landowner information.
+ Serve as liaison between property owners and utility clients during outreach and negotiation.
+ Assure timely communications with various managers, engineers, tree crews, developers, contractors, customers and others regarding the status of all assigned projects.
+ Review all right of way agreements prior to client approval and court filing. Primarily responsible for E-filing ROW and Easement agreements.
+ Ensure that job status is updated in all work management systems.
+ Prepare clear and concise documentation of the right of way process including agreements, revisions and/or modifications to agreements; correspondence, special instructions, contact logs, memoranda, reports and formal right of way releases; notarization and recording of required agreements.
+ Facilitate acquisition and/or prepare and secure permits from government agencies and railroads.
+ Provide right of way support to other departments as necessary.
+ Support and participate in department initiatives and process improvements.
Customer Solutions Center Representative - Bilingual
Agent Job 23 miles from York
Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision
Completes 50-75 incoming calls/call center related activities during established operating hours and provide superior Customer Service.
Is knowledgeable and responsible for general information and ongoing policy changes/updates in 7 different divisions and/or departments' incoming calls to assist in providing superior Customer Service in Homeownership, OSPP, Housing Counseling, HEMAP, ALSV (Investor Accounting, Escrow, Early Default Servicing, Preservations, Special Loans, Web Help & REO), Multi-family (Development, Housing Services, Housing Management & Technical Services) and Information Resources.
Informed about customer service strategies and PHFA Homeownership programs and outside partners' housing related initiatives that assist with informational delivery to PHFA callers.
Be knowledgeable with more detailed and specialized information to assist on department's sub queues as call volume requires.
Work on special inbound/outbound call projects as requested by other PHFA divisions. This includes and not limited to Unclaimed Funds, RNIH, Special Initiatives, TIN verifications.
Responsible for AskPHFA, online inquires, and secure messages, responding to those inquires within 24 hours/next business day.
Responsible for clearing authorized division voicemail boxes, returning calls to borrowers daily and serving as a backup to other PHFA department mailboxes accessible to the Customer Solutions Center.
Assists the Customer Solutions Center Compliance team with follow-up inquires to callers/borrowers monthly.
Updates the Customer Solutions Center Representative Manual as necessary.
Ability to effectively perform all C.S.C. level 2-Associate position functions and responsibilities.
Interested applicants must be fully Bilingual in written and oral Spanish and English.
EEO Statement
As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.
The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.
Diversity Statement
PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.
Sales Business Development Agent - Automotive Call Center
Agent Job In York, PA
Full-time Description
We have an immediate opening for an energetic, enthusiastic and highly motivated call center professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you'll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!
Qualifications:
At least one previous customer service-related role
Strong computer and phone skills
Valid driver's license and clean driving record
Bilingual a plus
Responsibilities:
Answer customer calls and establish follows-up with sales/service appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Follow up with leads that are not ready to make an appointment or no-show.
What we offer:
Full Time - Monday through Friday with rotating Saturdays
PTO and holidays
401(K) retirement plan with company matching
On the job training
The top insurance program in the industry including medical, dental, prescription and vision.
Advancement within the Ciocca Automotive Family
Employee discounts: purchases, repair, service, wash
At Ciocca Automotive, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career! Apply now!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Customer Service Representative
Agent Job 23 miles from York
The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Customer Service Representative to join our team! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.
Customer Service Representative Benefits, include:
Top-tier benefits: Medical, Dental and Vision
401k with company match
Paid time off & paid holidays
Employee discounts
Employee referral bonuses
Annual reviews and merit increases
The Customer Service Representative is the “go to” person in the Body Shop for customer assistance. As a Customer Service Representative, you are responsible for handing incoming phone calls to the Body Shop, setting appointments for customers, updating customers on repair order status and processing payments. We may also have you communicate with our insurance partners, as well as handle filing duties and light accounting functions to support the body shop. Customer service is our focus, so professionalism, maturity and ethical behavior are a must for this position!
Customer Service Representative Requirements
Valid driver's license
Prior retail/receptionist or customer service experience preferred
Perform consistently to provide excellent customer service
Ability to work in team environment
Strong oral and written communication skills
Ability to set appointments using an online system and understand basic technical information
The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.
Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.
Environmental Customer Service Representative, Lancaster, PA
Agent Job 23 miles from York
At Shamrock, our Customer Service Reps are top-notch communicators, providing industrial environmental and waste customers with helpful support and timely solutions. Working in a fast-paced environment, primarily via phone and email support, CSRs are confident, organized and efficient problem-solvers.
Responsibilities
* Determine each customer's unique service and waste management needs, including:
* Evaluating material disposal and recycling options
* Supporting generator material and waste characterization
* Advocating Shamrock service offerings
* Determining equipment and personnel required to perform those services.
* Develop winning proposals, including:
* Setting pricing using company standards and estimating spreadsheets
* Assisting operations and estimating personnel with vendor/subcontractor sourcing needs
* Developing a written presentation that meets company contracting standards, communicates the scope clearly and professionally, and demonstrates Shamrock's capacity to perform the work.
* Obtain internal approvals and customer contract authorizations.
* Schedule work with Shamrock dispatchers
* Create manifests and shipping documents.
* Receive and evaluate post-project paperwork.
* Gather information for accurate invoicing
* Perform other duties as assigned. Duties may be clerical or administrative and may involve additional customer interaction, documentation, contracting, operations, analytics and marketing. This job is primarily office work, with heavy computer and telephone use required.
Qualifications
* MUST HAVE Previous experience in the industrial environmental or hazardous waste services industry. Working knowledge of RCRA, TSCA, CWA and other waste regulations as well as shipping regulations
* Close customer contact and problem-solving skills
* Highly organized and motivated to build profitable and sustainable business
* Excellent communication and business math skills
* 4-year degree in a related field or equivalent work experience
* Advanced computer skills required: Microsoft Office Suite, Microsoft Outlook. Prefer some familiarity with CRM software and other databases
* Familiarity with basic accounting concepts
Customer Solutions Center Representative - Bilingual
Agent Job 23 miles from York
Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision
Completes 50-75 incoming calls/call center related activities during established operating hours and provide superior Customer Service.
Is knowledgeable and responsible for general information and ongoing policy changes/updates in 7 different divisions and/or departments' incoming calls to assist in providing superior Customer Service in Homeownership, OSPP, Housing Counseling, HEMAP, ALSV (Investor Accounting, Escrow, Early Default Servicing, Preservations, Special Loans, Web Help & REO), Multi-family (Development, Housing Services, Housing Management & Technical Services) and Information Resources.
Informed about customer service strategies and PHFA Homeownership programs and outside partners' housing related initiatives that assist with informational delivery to PHFA callers.
Be knowledgeable with more detailed and specialized information to assist on department's sub queues as call volume requires.
Work on special inbound/outbound call projects as requested by other PHFA divisions. This includes and not limited to Unclaimed Funds, RNIH, Special Initiatives, TIN verifications.
Responsible for AskPHFA, online inquires, and secure messages, responding to those inquires within 24 hours/next business day.
Responsible for clearing authorized division voicemail boxes, returning calls to borrowers daily and serving as a backup to other PHFA department mailboxes accessible to the Customer Solutions Center.
Assists the Customer Solutions Center Compliance team with follow-up inquires to callers/borrowers monthly.
Updates the Customer Solutions Center Representative Manual as necessary.
Ability to effectively perform all C.S.C. level 2-Associate position functions and responsibilities.
Interested applicants must be fully Bilingual in written and oral Spanish and English.
EEO Statement
As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.
The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.
Diversity Statement
PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.