Customer Service Agent
Agent Job 23 miles from Waterford
Earn up to $20.50 per hour! PLUS $1.00 shift premium after 6pm!!
We want to train you to become a Successful Customer Service Specialist!
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.
This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!
Skills and duties you will learn and develop:
· You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
· We will teach you how to research issues using available resources.
· You will become proficient in maintaining detailed records and documentation for each customer interaction
· You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments
· You will learn how to handle a variety of scenarios with the ability to think decisively
What you will bring to the table:
· Must be 16 years of age
· Excellent attendance and the ability to work Monday through Friday
· Superior communication skills
· Strong attention to detail and sense of urgency
· Ability to maintain a professional demeanor
· Experience with Microsoft office (Outlook), and willingness to learn company specific systems
· Ability for detailed note taking
· Upbeat personality/positive outlook
What's in it for you?
· Full-Time shifts are available between 10:00am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)
· Ability to promote and grow within the organization!
· Paying up to $20.50 per hour
· 401(k)
· Shift Premium after 6:00 pm
· For Full-time employees:
Health, dental, vision, and life insurance
PTO
Customer Service Representative
Agent Job 19 miles from Waterford
Entering new title orders into software
Some phone / reception work
Email organization and correspondence
Communication between internal operations/sales team as well as with realtors and lenders
Ordering taxes and searches from varies sites/programs
Qualifications
Title or real estate experience a plus but not required. Must be detail oriented, positive and able to work with a team.
Compensation
Hourly $15-$18 (negotiable depending on industry knowledge)
Hours
8:30-5:00pm EST
Insurance Sales Producer
Agent Job 10 miles from Waterford
America's Choice Insurance Partners, a General RV company, is full-service agency serving an exclusive client base through a partnership with the nation's largest recreational vehicle dealer.
With our growing operations, we are expanding our sales team to keep up with ongoing demand. Our Insurance Advisors provide clients with RV, home, auto, renters, and life insurance policies to General RV customers. With a constant flow of qualified leads, our agents are always busy providing insurance solutions. No cold calling!
What's in it for you? We provide industry leading pay, comprehensive benefits, a structured new hire training program, state of the art facility, and you will have a one-on-one mentor to ensure you get started on the right foot.
Responsibilities:
You'll build strong, trust based relationships with our internal and external clients.
Utilize your problem solving skills to tailor policies that will protect your clients most valued assets.
You will complete front-line underwriting to determine specific risk factors.
Sell customers on the value of doing business with you by being the subject matter expert.
Build a network of long term clients, to ensure strong repeat and referral business.
Have some fun working alongside a dynamic group of individuals!
Qualifications:
Hustle -The right candidate is money motivated, and likes to be rewarded for helping others. They understand the smarter they work, the greater their earning potential.
Competitive - America's Choice breaks our own records year after year and as a result, we look for employees that are highly competitive and motivated to succeed.
Attitude - While skill is very important, an engaging personality and positive attitude is paramount to your success.
Communicative - Due to the nature of our business, it's critically important to be an effective communicator, both written and verbal.
WHAT YOU'LL GET
Highly competitive compensation (salary, commission and bonus)
Top performing agents average $80,000-$100,000 anually.
Benefits including medical, dental, vision, paid vacations and 401k options.
State-of-the-art technology and training
Paid state licensing classes
Existing client base - no cold calls necessary
WHO IS AMERICA'S CHOICE INSURANCE PARTNERS?
Established in 1984 as an Independent Insurance Agency to serve the needs of General RV Center's customers. We currently offer insurance products from more than 20 of the nation's highest rated insurance carriers and write business in over 30 states throughout the country.
E-Commerce Customer Service Representative
Agent Job 24 miles from Waterford
PROLIGHTING is a leading online lighting supply company offering a wide range of innovative, high-quality lighting products to residential, commercial, and industrial customers. We pride ourselves on exceptional customer service, industry expertise, and delivering tailored solutions to meet our clients' needs. We are expanding our team and looking for a driven and passionate Customer Service Representative to help us continue our growth and maintain our reputation as a trusted supplier in the lighting industry.
Job Duties Include:
Answering customer service phone calls, live chats, and emails from customers and suppliers.
Following up with customers and suppliers via email, phone and live chat
Manage customer inquiries, resolve issues, and ensure exceptional shopping experiences.
Creating / updating supplier POs
Updating customer orders with tracking, backorders, etc.
Order fulfillment, process drop shipments as needed
Checking and updating vendor lead times
Job Skills Preferred / Required:
Strong communication skills
Ability to manage multiple projects simultaneously
Knowledge of electrical / lighting / mechanics preferred but not required
Knowledge with G Suite preferred
Experience with Microsoft Excel required
Experience with CRMs and e-commerce preferred
Familiarity with Magento, Shipstation, Slack, Monday.com, Livechat Inc, Finale Inventory
Why Join Us?
At PROLIGHTING, we value our team members and offer a comprehensive benefits package including health insurance, retirement plans, and an employee discount. If you're looking for a dynamic and exciting work environment where you can contribute your skills and ideas, we invite you to join our team.
Here are a few reasons why you should consider joining us:
Opportunity for Growth: As a mid-size ecommerce business, we offer a unique opportunity for personal and professional growth. You'll have the chance to take on new challenges, expand your skill set, and make a significant impact on the company's success. We believe in nurturing talent and providing our employees with the resources they need to thrive.
Collaborative Work Culture: We foster a collaborative work culture that values teamwork, open communication, and innovation. We believe that the best ideas come from a diverse group of people working together towards a common goal. You'll have the chance to work alongside talented professionals who are passionate about what they do and are always willing to lend a helping hand.
Entrepreneurial Environment: We embrace an entrepreneurial spirit. We encourage our employees to think creatively, take ownership of their work, and explore new ideas. If you have an entrepreneurial mindset and are looking for an environment that supports innovation and growth, you'll feel right at home with us.
Registered Financial and Insurance Agent
Agent Job 19 miles from Waterford
Entrepreneurs welcome. As a State Farm independent contractor agent, you can make a difference in people's lives and help strengthen your community every day. If you're ready to help, you're ready to be a State Farm agent.
Being a State Farm independent contractor agent would give you a unique opportunity to develop yourself, run a business of your own and make a meaningful impact in your community.
We are seeking professionals interested in becoming a State Farm agent. With diverse backgrounds and experiences, State Farm agents serve customers across the United States.
From intangible rewards to traditional compensation, every reward you earn as a State Farm agent is based on skill, hard work and hitting the goals you set for yourself through meeting customer needs.
Rewards may include:
- Ability to lead and develop your own team
- Opportunity to run a business of your own
- Chance to be a leader in your community and make a difference daily
If you're interested in making an impact while running a business designed to help others protect what matters most, get started today. We offer a paid training program with hands-on field development experiences and continued support.
Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.]
State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
State Farm is an equal opportunity employer.
Life Insurance Agent
Agent Job 30 miles from Waterford
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
Range is based on the average rep in current markets. Bonuses are performance-based and paid every month on the 15th. Residuals are paid on the anniversary date of the client's sale.
Equal Opportunity Statement:
This email message and any files transmitted with it may contain confidential material and are intended only for those persons or entities to which it is addressed. If you have received this email message and information in error, please contact the sender and delete all copies that you have received.
Insurance Agent
Agent Job 14 miles from Waterford
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Licensed Insurance Agent
Agent Job 24 miles from Waterford
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintain confidentiality of client information, and uphold ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
You must have a life insurance license or be able to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
The range is based on the average rep in current markets
Bonuses are performance-based and paid every month on the 15th
Residuals are paid on the anniversary date of the client's sale.
Licensed Insurance Agent
Agent Job 30 miles from Waterford
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintain confidentiality of client information, and uphold ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
You must have a life insurance license or be able to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
The range is based on the average rep in current markets
Bonuses are performance-based and paid every month on the 15th
Residuals are paid on the anniversary date of the client's sale.
Commission-based compensation (1099)
Real Estate Sales Agent
Agent Job 5 miles from Waterford
Job Description Are you a skilled communicator with a passion for helping others? As a Real Estate Sales Agent with our top-rated firm, you'll be at the forefront of the property market, helping clients buy, sell, and invest in their future. Your role will involve everything from prospecting new leads to organizing property viewings and negotiating sales contracts.
With your expertise and our industry-leading support, you'll provide clients with the confidence they need to make life-changing decisions.
In this role, you'll have the opportunity to build long-lasting relationships with clients, guiding them through every step of the sales process.
You'll be supported by a team of professionals who share your commitment to excellence and client satisfaction.
With a focus on continuous learning and professional growth, you'll have access to the latest sales techniques and market insights to help you succeed.
If you're driven, dedicated, and ready to take your sales career to the next level, we invite you to join our team and make a real impact in real estate sales.
Job Responsibilities Guide clients through the buying, selling, and renting process with personalized service.
Schedule and conduct property showings, open houses, and tours.
Prepare and present detailed property listings with photos and pricing.
Build and maintain a network of clients and industry contacts.
Manage all required documentation, ensuring accuracy and legal compliance.
Stay updated on real estate laws, regulations, and market conditions.
About Z Real Estate Experts Z Real Estate Experts is currently ranked among the Top 10 Real Estate Teams in the entire world! The awards include one of the top ranked teams in all production categories including homes sold, Gross Commission Income and number of listings taken and sold.
Here at Z Real Estate our passion for marketing has been the driving force in building one of the largest real estate brands in Metro Detroit.
We provide leads, training, agent services, and unmatched commission splits to make this your first and final destination in your real estate career.
Our focus is helping our Realtors build their own brands in partnership with Z Real Estate, so everybody wins, including our clients.
Our Equal Opportunity Promise We are committed to fair hiring practices and operate as an equal opportunity employer.
We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin.
We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.
Licensed Insurance Agent
Agent Job 19 miles from Waterford
Are you a natural-born salesperson? Is it time to expand your sphere of influence ten-fold? We are seeking TWO motivated and determined Insurance Agents to join the Farmers Insurance family! The ideal candidates will be responsible for providing exceptional customer service while handling and selling various insurance products. This role absolutely requires strong communication skills, the ability to analyze client needs, and a passion for helping individuals secure their financial future through comprehensive insurance solutions. The Insurance Agents will engage in in-house sales activities, lead generation, and cold-calling to effectively market our insurance lines. MI Property & Casualty Producer License required upon hire, or willing to obtain prior to hire. MI Life, Accident, & Health Producer License preferred, but not required. $1,000 Sign-on Bonus paid out after 90 days of employment!Responsibilities
Meet with clients to assess their insurance needs and recommend appropriate products and services
Develop relationships with clients and provide ongoing support and guidance
Maintain detailed knowledge of company products, services, and underwriting guidelines
Educate clients on insurance coverage options and provide guidance on selecting the best policies
Manage client accounts and ensure accurate and timely processing of applications, claims, and payments
Stay up-to-date on industry trends, regulations, and best practices
Meet and exceed sales targets through proactive outreach and lead generation
Requirements
High school diploma or GED
1-2 years
Driver License
Authorized to work in US
Salary: $20.00 per hour
Call Center Clinical Specialist
Agent Job 24 miles from Waterford
Under the general supervision of the Call Center Administrator, the Call Center Clinical Specialists are responsible for completing telephonic clinical screenings and assessments to determine eligibility into the public mental health system so that consumers will receive the appropriate level of care.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Determines appropriate levels of care for referral, assisting clients in selecting appropriate service providers.
Initiates referrals to selected providers.
Provides re-authorization of SUD/Mental Health/co-occurring services.
Assists providers with additional client information to provide appropriate referral for treatment services.
Evaluates clinical appropriateness for consumers.
Establishes funding eligibility.
Applies priority status criteria for placement.
Conducts follow-up with clients who were admitted for treatment to assist them with a continuum of care.
Monitors client's compliance with services and assists with aftercare/recovery plan services.
Reviews requests for authorizing/reauthorizing medically appropriate services and length of stay.
Manages client care through the MH-WIN system.
Provides community callers with information related to community resources and assists callers with information on how to access community services.
Utilizes computer to perform clinical and administrative job functions.
Ensures that consumers are authorized for interventions that meet medical necessity and are least restrictive.
Works collaboratively with providers, health home teams, and community agencies.
Proposes alternative and creative Care Plans when progress is stalled.
Participates actively in program enhancements and the QI program.
Conducts data gathering, documentation and analysis.
Applies Medical Necessity Criteria for Behavioral Health services and applicable standardized assessments, i.e., Level of Care Utilization of System (LOCUS), Supports Intensity Scale (SIS), American Society of Addiction Medicine Patient Placement Criteria (ASAM), Autism Diagnostic Observation Scale Second Edition (ADOS-2), Autism Diagnostic Interview - Revised (ADI-R), Developmental Disabilities - Clinical Global Impression Severity Scale (DD-CGAS), as well as other medical necessity tools and the Federal Confidentiality Regulations, 42 CFR, Part 2.
Conducts initial and ongoing review of enrollee's clinical condition both behavioral and physical.
Communicates with medical and behavioral providers regarding treatment planning.
Communicates with medical and behavioral providers regarding clinical and psychosocial needs.
Ensures that the reauthorizations database is continuously updated and reflects the current status of individuals in treatment.
Tracks and monitors cost factors relative to service utilization, treatment activities, and other access and placement criteria.
Enters data and reports into written formats and electronic databases.
Monitors provider services for adherence to priority Federal, State and Medicaid admission requirements.
Identifies trends at the provider and network level and submit suggestions for clinical training and or technical support.
Reviews behavioral assessments, diagnostic reports and treatment plans to assess the appropriateness of the authorization request.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA's)
Knowledge of DWIHN policies, procedures and operations.
Knowledge of the DWIHN provider network.
Knowledge of medical and behavioral health practices and terminology.
Knowledge of MDHHS policies, rules, regulations and procedures.
Knowledge of Call Center Operations.
Knowledge of Customer Service practices and principals.
Knowledge of co-occurring and substance use treatment services.
Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM) and the Federal Confidentiality Regulations, 42 CFR, Part 2.
Knowledge of SUD Policies and Procedures.
Knowledge of various treatment modalities including Opiate Maintenance Treatment (OMT) (and re-authorization of Medication Assisted Treatment (MAT) criteria), case management, chemically-dependent pregnant women, co-occurring individuals, SMI/SED and I/DD populations.
Knowledge of women specialty services requirements.
Knowledge of priority population admittance.
Knowledge of State Disability Assistance (SDA).
Knowledge of Intravenous Drug User (IDU) management.
Knowledge of and ability to use screening and assessment tools for behavioral health services.
Knowledge of and ability to use treatment planning, case management and continuing care for behavioral health services.
Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code.
Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis.
Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches as applied to a severely mentally ill (SMI) adult population.
Knowledge of the identification and treatment of co-occurring mental health and substance use disorders.
Knowledgeable of psychotropic medications.
Knowledge of Pre-Admission Review (PAR) Screening.
Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis.
Computer skills
Time management skills
Organizational skills
Critical thinking skills
Decision Making skills
Customer Service skills
Language skills
Listening skills
Relationship building skills
Teamwork skills
Training skills
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A Master's Degree in Social Work, Psychology, Counseling, Nursing (a Bachelor's Degree will be accepted), the Human Services, the Social Services or a related field.
REQUIRED EXPERIENCE:
Three (3) years of professional clinical experience in behavioral healthcare or a community mental health setting.
REQUIRED LICENSE(S).
A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD.
A valid State of Michigan Driver's License with a safe and acceptable driving record.
Working Conditions
This is currently not a remote position.
NOTE: The DWIHN Call Center is a 24/7 operation. Employees in the Call Center may be required to work one of three shifts (Days, Afternoons, Midnights) and weekends.
This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
Traveling Cleaning Specialist (7:30 AM-5:30 PM)
Agent Job 21 miles from Waterford
Cleaning Specialist (Traveling)
Field Operations
Brighton, MI
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Love Your Career: Why You Should Join Trilogy's Team
Shift:
7:30am - 5:30pm
Monday, Tuesday, Thursday, Friday - 4 Day work week! With overtime opportunities.
Full-Time
Who is Trilogy?
Wherever Trilogy works, outstanding Cleaning Technicians are on the job. Trilogy is a corporate cleaning service like you've never seen before.
We recognized that the cleaning industry is long overdue for a makeover. So we decided to bring a fresh perspective, new ideas and better solutions to the table.
Our Approach
We only clean high-end office buildings and branches. All of our shifts are during daytime hours. We created our own software, redesigned our cleaning carts, and have the most advanced fleet of equipment imaginable. Our management team has one goal: to support our team members so that our clients are happy.
We don't clean with grimy mop buckets or worn-out vacuum cleaners. We stock the supply closets with pre-mixed products and fresh towels, and service our equipment weekly. Our Cleaning Technicians only focus on one thing: cleaning!
We provide extensive training, great benefits and some of the best advancement opportunities in the business. Many companies say they take care of their employees...but here at Trilogy, we live up to that commitment. Join our mission to revolutionize the cleaning industry!
As a Trilogy team member you will...
Use your training to offer the highest quality cleaning experience to our clients
Be provided with all of the tools you need to succeed
Communicate daily and frequently with your onsite supervisor, in-person, by phone and through our messaging app
As a Cleaning Specialist you will stay active…
Vacuuming, sweeping and mopping floors
Cleaning all areas of restrooms and kitchens
Wiping and dusting areas in lobbies, conference rooms, offices and cubicle areas
Removing trash from large and small bins and load bags into the provided dumpster, must be able to lift up to 50lbs
Assisting with client projects
Traveling to multiple locations to provide quality results
Safely operate company vehicles in compliance with all traffic laws and regulations
Load and unload cleaning supplies from the vehicle
Perform basic vehicle maintenance, such as checking oil and tire pressure
Cleaning Specialist Wages & Benefits
Consistent, weekday shifts...no weekend shifts or late night shifts!
Starting wage is $18.00 - $20.00 per hour
Platinum & Gold Blue Cross/Blue Shield health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium
1 week of paid time-off, with additional days earned each year you work at Trilogy
9 paid holidays
Daily opportunities to earn bonuses…up to $100 per month!
You may be a good fit at Trilogy if you...
Want to deliver an exceptional cleaning experience to our clients
Are naturally curious and willing to learn new ways of doing things
Are excited about communicating openly with your supervisors about your progress, needs and concerns
Can see yourself occasionally interacting with clients, upholding professionalism at all times
Thrive with routine but can also remain calm during unanticipated situations
Additionally, it's preferred if you have...
A smartphone
Availability to work occasional overtime
Reliable transportation with a excellent driving record
Interested in advancement?
This role is more than just a job. We strongly believe in providing you a path to thrive as a Cleaning Technician and to grow within our company if you're interested.
Here is what a typical advancement path looks like:
Cleaning Technician >> Cleaning Specialist >> Lead >> Supervisor
For more information:
About Trilogy --
trilogycorporate.com
Facebook --
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Call Center Agent - West Grand Blvd.
Agent Job 24 miles from Waterford
Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith-based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We have an immediate opening for a Full-time Call Center Agent.
GENERAL DESCRIPTION:
The Call Center Operator provides professional friendly service to Covenant patients, operating the computerized telephone business systems equipment, to schedule patient appointments as well as relay incoming calls to appropriate health care professionals based on urgency and nature of patient needs.
SPECIFIC DUTIES:
* Answer incoming calls, with a primary focus on scheduling patient appointments.
* Using the computerized telephone system, greeting callers, providing information, monitoring calls in queue, and swiftly yet courteously meeting the need of the caller.
* Assess patient caller needs and forward calls to Clinic Nurse or other health care provider when appropriate.
* Route emergency calls appropriately. Relay or route written or verbal messages.
* Call patients to accurately relay health care information.
* Be aware of potential emergency situations and take appropriate actions as needed.
* Provide other administrative tasks as time permits.
* Other duties as assigned.
* Act as a representative of Covenant Community Care by treating all employees and patients with dignity and respect, in keeping with its mission to show and share the love of God, as seen in the good news of Jesus Christ, by providing affordable, integrate, and quality health care to those who need it most.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* 2+ years prior experience working in a customer service position
* Prior experience working in a high volume call center preferred
* Prior experience working in a health center preferred
* Fluent in Spanish a plus.
Job Type: Full-time 40 hours/week
At Covenant we offer our employees:
* Comprehensive Benefit program
* Vacation, Sick, and Personal time (VSP)
* Paid holidays
* 401K
* Life insurance, long term and short-term disability
Candidates must successfully complete an office skills assessment, a criminal background check and TB test as part of the hiring process.
Ticket Agent
Agent Job 29 miles from Waterford
Job Details Avflight Flint - Flint, MI Part Time High School/GED Equivalent AnyDescription
General Purpose of Job:
This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties.
Duties:
Provide efficient, friendly service to all of our customers.
Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges
Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies
Guide passengers from the terminal to and from aircraft ensuring a safe path at all times
Perform the loading and unloading of cargo on and off aircraft
Transport cargo between terminals and aircraft
Physical handling of freight and company material
Marshalling aircraft and equipment
Operate ground equipment, including tugs and belt loaders
Clean and service cabin interiors, including cockpit, lavatories and draining lavatories
Use safety related equipment and provide de-icing service to the aircraft when needed
Perform other duties as assigned
Qualifications
Qualifications:
Excellent communication skills
Ability to push/pull/lift 50 lbs. for extended periods of time
Ability to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Must be 18 years or older
High School diploma or GED equivalent
Must pass background check, pre-employment drug test and obtain security clearance Must have authorization to work in the U.S.
Must have valid Driver's license
Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable, and fulfill obligations
Strong attention to detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job
Physical Demands :
Must be able to carry 50 pound suitcase from the floor to 18 inches and carry 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
Geek Squad Agent (Retail Store)
Agent Job 25 miles from Waterford
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help set up and repair technology devices for customers
Monitor service queues and provide accurate status updates to customers
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience in working in retail or customer service
Passion for technology and desire to solve problems
Must be able to adapt and learn new skills in a fast-paced industry
Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Licensed Real Estate Agent
Agent Job 14 miles from Waterford
Job Description Are you a licensed real estate professional looking to elevate your career? We are seeking passionate, driven agents to join our team and help clients achieve their property goals. As a Licensed Real Estate Agent, you'll leverage your expertise and licensure to provide exceptional service to buyers and sellers alike.
Your responsibilities will include everything from conducting property showings and listing presentations to negotiating offers and closing deals, all while ensuring your clients' needs are met with precision and care.
You'll be part of a collaborative team that values integrity, innovation, and customer satisfaction.
With your real estate license in hand, you'll have access to advanced tools, comprehensive training, and a network of seasoned professionals to support your growth.
Whether you're helping a first-time buyer navigate the market or assisting a seasoned investor in expanding their portfolio, your role will be critical in making your clients' real estate dreams a reality.
If you're ready to take the next step in your career and make a significant impact, we want you on our team! Job Responsibilities Conduct market research to identify competitive pricing and local market trends.
Negotiate offers between buyers and sellers to secure favorable terms.
Collaborate with mortgage brokers, inspectors, and other professionals.
Advise clients on property preparation, staging, and improvements.
Provide ongoing client support and follow-up to build lasting relationships.
Utilize real estate software and CRM tools to manage leads and transactions.
About Z Real Estate Experts Z Real Estate Experts is currently ranked among the Top 10 Real Estate Teams in the entire world! The awards include one of the top ranked teams in all production categories including homes sold, Gross Commission Income and number of listings taken and sold.
Here at Z Real Estate our passion for marketing has been the driving force in building one of the largest real estate brands in Metro Detroit.
We provide leads, training, agent services, and unmatched commission splits to make this your first and final destination in your real estate career.
Our focus is helping our Realtors build their own brands in partnership with Z Real Estate, so everybody wins, including our clients.
Our Equal Opportunity Promise We are committed to fair hiring practices and operate as an equal opportunity employer.
We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin.
We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.
Insurance Agent
Agent Job 38 miles from Waterford
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Call Center Clinical Specialist
Agent Job 24 miles from Waterford
Under the general supervision of the Call Center Administrator, the Call Center Clinical Specialists are responsible for completing telephonic clinical screenings and assessments to determine eligibility into the public mental health system so that consumers will receive the appropriate level of care.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Determines appropriate levels of care for referral, assisting clients in selecting appropriate service providers.
Initiates referrals to selected providers.
Provides re-authorization of SUD/Mental Health/co-occurring services.
Assists providers with additional client information to provide appropriate referral for treatment services.
Evaluates clinical appropriateness for consumers.
Establishes funding eligibility.
Applies priority status criteria for placement.
Conducts follow-up with clients who were admitted for treatment to assist them with a continuum of care.
Monitors client's compliance with services and assists with aftercare/recovery plan services.
Reviews requests for authorizing/reauthorizing medically appropriate services and length of stay.
Manages client care through the MH-WIN system.
Provides community callers with information related to community resources and assists callers with information on how to access community services.
Utilizes computer to perform clinical and administrative job functions.
Ensures that consumers are authorized for interventions that meet medical necessity and are least restrictive.
Works collaboratively with providers, health home teams, and community agencies.
Proposes alternative and creative Care Plans when progress is stalled.
Participates actively in program enhancements and the QI program.
Conducts data gathering, documentation and analysis.
Applies Medical Necessity Criteria for Behavioral Health services and applicable standardized assessments, i.e., Level of Care Utilization of System (LOCUS), Supports Intensity Scale (SIS), American Society of Addiction Medicine Patient Placement Criteria (ASAM), Autism Diagnostic Observation Scale Second Edition (ADOS-2), Autism Diagnostic Interview - Revised (ADI-R), Developmental Disabilities - Clinical Global Impression Severity Scale (DD-CGAS), as well as other medical necessity tools and the Federal Confidentiality Regulations, 42 CFR, Part 2.
Conducts initial and ongoing review of enrollee's clinical condition both behavioral and physical.
Communicates with medical and behavioral providers regarding treatment planning.
Communicates with medical and behavioral providers regarding clinical and psychosocial needs.
Ensures that the reauthorizations database is continuously updated and reflects the current status of individuals in treatment.
Tracks and monitors cost factors relative to service utilization, treatment activities, and other access and placement criteria.
Enters data and reports into written formats and electronic databases.
Monitors provider services for adherence to priority Federal, State and Medicaid
admission requirements.
Identifies trends at the provider and network level and submit suggestions for clinical training and or technical support.
Reviews behavioral assessments, diagnostic reports and treatment plans to assess the appropriateness of the authorization request.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA's)
Knowledge of DWIHN policies, procedures and operations.
Knowledge of the DWIHN provider network.
Knowledge of medical and behavioral health practices and terminology.
Knowledge of MDHHS policies, rules, regulations and procedures.
Knowledge of Call Center Operations.
Knowledge of Customer Service practices and principals.
Knowledge of co-occurring and substance use treatment services.
Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM) and the Federal Confidentiality Regulations, 42 CFR, Part 2.
Knowledge of SUD Policies and Procedures.
Knowledge of various treatment modalities including Opiate Maintenance Treatment (OMT) (and re-authorization of Medication Assisted Treatment (MAT) criteria), case management, chemically-dependent pregnant women, co-occurring individuals, SMI/SED and I/DD populations.
Knowledge of women specialty services requirements.
Knowledge of priority population admittance.
Knowledge of State Disability Assistance (SDA).
Knowledge of Intravenous Drug User (IDU) management.
Knowledge of and ability to use screening and assessment tools for behavioral health services.
Knowledge of and ability to use treatment planning, case management and continuing care for behavioral health services.
Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code.
Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis.
Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches as applied to a severely mentally ill (SMI) adult population.
Knowledge of the identification and treatment of co-occurring mental health and substance use disorders.
Knowledgeable of psychotropic medications.
Knowledge of Pre-Admission Review (PAR) Screening.
Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis.
Computer skills
Time management skills
Organizational skills
Critical thinking skills
Decision Making skills
Customer Service skills
Language skills
Listening skills
Relationship building skills
Teamwork skills
Training skills
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A Master's Degree in Social Work, Psychology, Counseling, Nursing (a Bachelor's Degree will be accepted), the Human Services, the Social Services or a related field.
REQUIRED EXPERIENCE:
Three (3) years of professional clinical experience in behavioral healthcare or a community mental health setting.
REQUIRED LICENSE(S).
A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD.
A valid State of Michigan Driver's License with a safe and acceptable driving record.
Working Conditions
This is currently not a remote position.
NOTE: The DWIHN Call Center is a 24/7 operation. Employees in the Call Center may be required to work one of three shifts (Days, Afternoons, Midnights) and weekends.
This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
Residential Real Estate Agent
Agent Job 12 miles from Waterford
Job Description Are you ready to turn your passion for residential real estate into a thriving career? Our team is searching for motivated individuals who are eager to help clients achieve their homeownership dreams. As a Residential Real Estate Agent, you'll be the driving force behind every transaction, offering expert guidance and personalized service.
From analyzing neighborhood trends to crafting compelling home listings, your attention to detail and commitment to excellence will set you apart in the residential market.
You'll thrive in a fast-paced environment where no two days are the same.
One moment you might be helping a family find their forever home, and the next, you could be assisting a couple in selling their cherished property.
With our team, you'll have the flexibility to manage your schedule, the resources to grow your business, and the opportunity to earn unlimited income based on your performance.
If you're a self-starter with a passion for residential real estate and a desire to make a difference, this is the perfect role for you.
Job Responsibilities Build and maintain a network of clients and industry contacts.
Advise clients on property preparation, staging, and improvements.
Manage all required documentation, ensuring accuracy and legal compliance.
Provide ongoing client support and follow-up to build lasting relationships.
Stay updated on real estate laws, regulations, and market conditions.
Utilize real estate software and CRM tools to manage leads and transactions.
About Z Real Estate Experts Z Real Estate Experts is currently ranked among the Top 10 Real Estate Teams in the entire world! The awards include one of the top ranked teams in all production categories including homes sold, Gross Commission Income and number of listings taken and sold.
Here at Z Real Estate our passion for marketing has been the driving force in building one of the largest real estate brands in Metro Detroit.
We provide leads, training, agent services, and unmatched commission splits to make this your first and final destination in your real estate career.
Our focus is helping our Realtors build their own brands in partnership with Z Real Estate, so everybody wins, including our clients.
Our Equal Opportunity Promise We are committed to fair hiring practices and operate as an equal opportunity employer.
We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin.
We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.