Experienced Producer/Sales Agent (Employee Benefits firm)
Agent Job In Grand Rapids, MI
Advantage Benefits Group (ABG) is independently owned with locations in Grand Rapids, Traverse City, and Detroit. It's an exciting time for ABG as we're adding a new Agent/Producer to the GR Team. We offer a 2-year salary guarantee or you can choose to be 100% commission at any time. ABG offers commission rates that are significantly higher in comparison to our competitors, you will have full access to our own in-house data analytics/reporting team and actuarial services, and we are Platinum and Elite partners with the major carriers. ABG has a super impressive client list ranging from local prestigious universities, manufacturers, municipalities, and everything in between. We can help a business of any size improve their employee benefits and reduce their costs. If that sounds fun to you we want to hear from you!
Essential Functions
Facilitate medical plan renewal process for assigned group
Send out and process proposals from carriers, including analysis of discounts, benefits, networks, etc.
Complete implementation of new group / product line implementations and renewals
Resolve medical claim and technical issues for clients and their employees
Assist in preparation of customer medical quotes by reviewing RFP's and preparing quote information
Update clients on new legislation, regulations and issues
Develop good working relationships with client key contacts
Review and update policies and other documents to ensure accuracy
Provide plan performance reports for clients
Credentials/Experience
· High school diploma or equivalent required, College degree preferred
· 3+ years of professional experience - Experience working with small and mid-size employer group experience as well as with medical insurance carriers; preference given to those with applicable industry designations
· MI Life / Health & Accident Producer License required to be obtained by the end of the first year of employment
Work Environment
Temperature controlled pet friendly office environment with individual cubical-like workspaces; low noise level.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Experienced Insurance Agent
Agent Job In Grand Rapids, MI
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Life Insurance Agent
Agent Job In Grand Rapids, MI
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
Range is based on the average rep in current markets. Bonuses are performance-based and paid every month on the 15th. Residuals are paid on the anniversary date of the client's sale.
Equal Opportunity Statement:
This email message and any files transmitted with it may contain confidential material and are intended only for those persons or entities to which it is addressed. If you have received this email message and information in error, please contact the sender and delete all copies that you have received.
Customer Service Representative
Agent Job In Wayland, MI
One of Insight Global's Motor Vehicle Manufacturing clients is seeking a Customer Service Representative to join their team in Wayland, MI. This role involves assisting with general administrative duties while multi-tasking in hectic and stressful situations while providing exceptional customer service to internal and external customers. In addition, the CSR will be the face of the company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations.
Day to day:
Receive and process payments.
Update lot (vehicle) notes in the system.
Answer multi-line telephone in a professional manner.
Face to face customer interaction.
Use company resources to gather information and offer solutions to meet customer needs.
Contact clients to obtain vehicle pick-up information.
File documents according to criteria.
Process mail incoming and outgoing per criteria.
Read and interpret various reports and documents.
Proper completion of sale documents.
Required Skills & Experience
1-2 years of office customer service experience
High School diploma
Exceptional customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual in Spanish is preferred
Nice to Have Skills & Experience
Bilingual-Spanish
Dispatcher experience
DMV/Insurance/body shop CSR experience
Compensation:
$18/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Customer Service Representative
Agent Job In Fremont, MI
Job Title- Customer Service Representative
Duration- 12+ months
Pay Rate: $15/Hour On w2.
KEY RESPONSIBILITIES:
• Phone channel focused with the ability to flex to e-mail, live chat, SMS text, eCommerce, and ratings and reviews as needed.
• Foster consumer loyalty while driving sales and market share through exceptional customer service, expert advice, nutrition and product education, and personalized solutions.
• Facilitate and support eCommerce initiatives and product transactions
• Process quality incidents in accordance with FDA and the Client requirements.
• Competency with CRM Salesforce Engage OMNI, Product Information, Consumer Data Privacy handling
• This position may support a 24/7 engagement center and could require availability for holidays, evenings and weekends.
QUALIFICATIONS / CERTIFICATIONS:
• High School Diploma or GED
• Additional education or certification in customer service considered a plus
• Strong communication (both verbal and written) and interpersonal skills
• Computer and/or systems knowledge
• Problem solving skills
• Customer service skills
Madhusudan
Client Recruiting Manager (CRM)
apolis
Direct: ************** ext-636
Email: **************************
*******************
CUSTOMER SERVICE REPRESENTATIVE
Agent Job In Holland, MI
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
Provides customer engagement in positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the POS system.
Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education:
Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience:
Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements:
Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability:
Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies:
Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Dollar Tree and Family Dollar are Equal Opportunity employers.RequiredPreferredJob Industries
Retail
Call Center Agent - Full-Time - M-Th 11:30a - 8p and Alt Fri. 8a-4:30p / Sat. 9a-1p
Agent Job In Grand Rapids, MI
Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.
Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.
At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals. Responsibilities
Adheres to work schedule
Meets productivity, quality, and service level goals
Provides compelling messaging to donors to influence blood donation
Provides blood donation information and convert donor into appropriate donation type based on donor eligibility
Answers donor questions, requests and concerns via phone and text
Recruits new donors by asking existing donors for family/friend referral (pledge)
Educates and motivates donors to schedule their next donation appointment
Attends training and implements techniques/tactics taught into workflow
Maintains accurate donor information in profile
Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion
Participates on team projects, as assigned
Demonstrates Versiti's core values daily
Executes service recovery techniques in order to address donor concerns/complaints
Provides excellent customer service by always doing what is right for the donor
Advocates Versiti's mission in the community
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications Education
High School Diploma required
equivalent required
Experience
1-3 years customer service experience, preferably in a contact center environment required
Knowledge, Skills and Abilities
Excellent verbal and written communication skills required
Ability to demonstrate sales techniques and overcome objections required
Good attention to detail and accurate data entry skills required
Results-oriented / collaborates with management to meet individual goals required
Ability to multi-task and proactively communicate progress/obstacles required
Ability to perform in a team-oriented environment required
Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required
Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required
Tools and Technology
Personal Computer (desk top, lap top, tablet) required
Microsoft Office products required
Must learn contact center-specific programs (HemaTerra) required
Not ready to apply? Connect with us for general consideration.
Financial Services Sales Agent
Agent Job In Grand Rapids, MI
Our mission is to provide financial security and peace of mind through our insurance, annuity, and investment solutions. We act with integrity and humanity in all our interactions with our policy owners, business partners, and one another. Grounded in both confidence and humility, we serve as stewards for the long term. We are here for good, reflecting both the permanence of New York Life and our commitment to do the right thing in business and society. Everything we do has one overriding purpose: to be there when our policy owners need us.
Join the New York Life team as a motivated financial service professional committed to bettering the lives of others. We want to grow your career by helping you make our many financial products and services available to clients who are looking for a sustainable approach to achieving a sound financial future.
Training, Support, and Professional Development: New York Life offers a comprehensive three-year training program, marketing support, as well as prospecting and technical assistance. Our programs give you the ability to work with highly successful, established agents and managers who assist you in developing a clientele. New York Life provides the resources and ongoing support you would expect from a Fortune 100 company.
About New York Life: New York Life is among the strongest and most respected financial companies in the world. New York Life has received the highest financial strength ratings currently awarded to any U.S. life insurer by each of the four major rating companies: A.M. Best (A++), Standard & Poor's (AA+), Moody's Investors Service (Aaa), and Fitch (AAA)¹. For 65 consecutive years, we have led the Million Dollar Round Table with more members than any other insurance or financial institution in the world². New York Life has been recognized as one of the “World's Most Admired Companies” by Fortune Magazine for 2019.
Financial Service Professionals offer investment advisory services through Eagle Strategies LLC, a Registered Investment Adviser. Registered Representatives offer securities through NYLIFE Securities LLC (member FINRA/SIPC), A Licensed Insurance Agency - Equal Opportunity Employer M/F/D/V
1-Full-time agents and their dependents are immediately eligible for medical, dental, vision, long-term disability, and group term life insurance. New York Life reserves the right to amend or terminate any benefit plans, in whole or in part, at any time.
2- Source: Individual Third Party Ratings Reports as 7/30/18.
3- MDRT (Million Dollar Round Table) is recognized throughout the industry as the standard of excellence in life insurance sales performance. SOURCE: MDRT as of 7/1/2019
4- Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” Fortune magazine, 6/1/19. For methodology, please see ******************************
Insurance Advisor
Agent Job In Grand Rapids, MI
Are you looking for financial freedom, flexibility, and unlimited income potential? Meron Financial Agency is hiring motivated individuals to join our growing team! No experience? No problem! We provide full training and exclusive leads-no cold calling required!
Who We Are:
• A leading insurance agency providing cutting-edge technology, training, and support
• Partnered with top-rated carriers to offer clients the best coverage
• A team-driven culture that rewards effort with high commissions and leadership opportunities
Client Acquisition:
• Exclusive, high-intent leads provided-no cold calling required
• Clients come to you through targeted digital marketing and in-house lead generation
• Many advisors earn $120K+ in their first year
Client Fulfillment:
• Use our technology-driven CRM to connect with clients from home
• Virtual appointments allow you to serve clients anywhere
• Full-time advisors connect with 10-15 families weekly
• Ongoing training and mentorship to ensure your success
Advisor Compensation:
• Earn $1,000+ per issued policy
• Commissions start at 80% and grow up to 130%
• Paid daily with most carriers
• Additional bonuses, residual income, and paid incentive travel
• Vested from day one with the opportunity to own your agency
What We Provide:
- Leads Provided - No need to rely on friends & family
- Work From Anywhere - Set your own schedule
- Technology & CRM Tools - Manage your business with ease
- Path to Agency Ownership - Build a business, not just a job
- Ongoing Training & Mentorship - We help you succeed
If you're motivated, coachable, and ready to control your income, apply now! Let's build your future together!
Part-Time Airport Agent - Ramp
Agent Job In Grand Rapids, MI
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
NEW PAY RATE - $16.29 / HR!
NO EXPERIENCE REQUIRED AND HIRING IMMEDIATELY!
Here is an inside look on this position!
https://players.brightcove.net/**********001/default_default/index.html?video Id=**********001
Responsibilities
How will you make an impact?
Responsibilities
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time.
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.
Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight.
Collaborate with the internal team to ensure a safe and on-time departure.
May clean the interior of the aircraft, clean and service aircraft lavatories.
Qualifications
Who are we looking for?
Requirements
Minimum age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
Flexible to work additional hours with short notice when operationally necessary
Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
Must be willing and able to work outside in variable weather conditions
Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
#EnvoyOversight
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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Customer Service
Agent Job In Grand Rapids, MI
Purpose: We are seeking a hard-working, self-motivated individual to join our team at Mixed Employment Partners. Our goal is to foster a collaborative and diverse workforce where dedication and initiative drive excellence in achieving our organizational objectives.
Responsibilities:
Responsible for receiving incoming calls from current and prospective new customers, accurate and timely order entry and processing, providing information to customers as it relates to their account or orders, suggestive selling and professional problem solving in a manner that is fiscally responsible.
Incumbents are also responsible for efficiently managing their time in a manner that generates to contact customers to generate additional sales and maintain accurate contact information.
Requirements High School Diploma
Two year degree in business or related field is helpful
Previous experience in a call center environment is a plus
Customer Service Agent / Ramp Agent Contracted with Avelo and Sun Country
Agent Job In Grand Rapids, MI
Job Details Avflight Grand Rapids - Grand Rapids, MI Part Time High School/GED Equivalent AnyDescription
General Purpose of Job:
This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties.
Duties:
Provide efficient, friendly service to all of our customers.
Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges
Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies
Guide passengers from the terminal to and from aircraft ensuring a safe path at all times
Perform the loading and unloading of cargo on and off aircraft
Transport cargo between terminals and aircraft
Physical handling of freight and company material
Marshalling aircraft and equipment
Operate ground equipment, including tugs and belt loaders
Clean and service cabin interiors, including cockpit, lavatories and draining lavatories
Use safety related equipment and provide de-icing service to the aircraft when needed
Perform other duties as assigned
Qualifications
Qualifications:
Must be 18 years or older
High School diploma or GED equivalent
Must pass background check, pre-employment drug test and obtain security clearance Must have authorization to work in the U.S.
Must have valid Driver's license
Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
Excellent communication skills
Ability to push/pull/lift 50 lbs. for extended periods of time
Ability to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable, and fulfill obligations
Strong attention to detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job
Physical Demands :
Must be able to carry 50 pound suitcase from the floor to 18 inches and carry 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
Customer Service/Ramp Agents - GRR
Agent Job In Grand Rapids, MI
*PART TIME POSITION* *Customer Service/Ramp Agent (Little Rock Airport) responsibilities will include but are not limited to:* *Customer Service Responsibilities* * Ability to accept personal responsibility for resolving concerns * Excellent work ethic and demonstrate the ability to act with purpose and urgency
* Safety of our customers, crew members and co-workers
* Apply security measures as appropriate and protect SIDA
* Preparing and issuing tickets, computing fares, issuing refunds
* Checking passports and travel documents
* Correctly route passengers and baggage during check-in
* Working at arrival or departure gates
* Ensuring the on-time departures of aircraft
* Assist special need passengers including wheelchair services
* Answering general travel inquiries, and successfully resolving customer issues
* Prepare flight paperwork
* Load and unload baggage, mail and cargo
* Direct aircraft to and from gates
* Perform aircraft services such as lavatory, water, and de-icing (winter operations)
* Expeditious baggage delivery to baggage claim
* Sort baggage in bag makeup area
* Operate Jetbridge and Ground Service Equipment (GSE)
* Perform accurate aircraft search
* Close counter and ramp areas following flight closing and complete flight stats
* Cleaning and upkeep of all work areas
* Successfully complete any recurrent or required additional training
* Perform other duties assigned
*This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list*
*CUSTOMER SERVICE QUALIFICATIONS:*
* Eligibility to work in the United States without sponsorship
* Minimum age 18, High school diploma or G.E.D. Additional education is a plus
* Ability to read, write, speak, and understand the English language. Second language is a plus
* Excellent communication skills that include speaking to large groups and individual customers
* Familiarity with computers
* Ability to work any available schedule to include nights, weekends, holidays, and overtime
* Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather
* Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces
* Successful completion of post-offer pre-employment DOT drug screening
* Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years
* Ability to provide 10 years of employment, education, unemployment history per FAR 108.33
* Must possess a valid driver's license with 3 yr good driving record and provide a copy
*Ramp Agent responsibilities will include but are not limited to*
• Marshaling aircraft into parking positions
• Unloading baggage and delivering it to baggage claim area
• Loading luggage onto departing flights &assisting special needs passengers
• Loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories
• Connecting and disconnecting external power generators to the aircraft
• Boarding catering supplies, performing security functions, preparing aircraft weight and
balance paperwork
• Coordinating with pilots, airline dispatch office, and the customer service department
• Conduct other work duties as assigned
*Ramp Agent Qualifications*
• Must be able to work any shift in a 24-hour period, including days, nights, weekends and
holidays
• Must be extremely flexible; willing and able to prioritize Quickflight (Silver) work schedule
• Must be able to work in a fast paced, deadline driven environment
• Must have professional appearance (visible tattoo's must be covered)
• Excellent attendance and punctuality required
• Valid Driver's License (3 year driving record required with no more than 3 moving violations in
3 years. No alcohol or drug related violations)
• Must be legally authorized to work in the U.S. for any employer without sponsorship
• Must be able to pass a Drug and Alcohol Screen, FBI Fingerprint & Criminal History check
*Other Requirements*
• Sight: Must be able to see well enough to read reports
• Hearing: Must be able to hear well enough to communicate with customers, vendors and
team members.
• Standing, walking, climbing. stooping, kneeling and lifting are required
• Must be willing to work in outdoor environment (heat and humidity, rain etc.)
• Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with
assistance.
• Must be able to type and use technical sources
• Safety awareness and training will be provided
*ADDITIONAL INFORMATION:*
All your information will be kept confidential according to EEO guidelines.
Interested parties may reply directly to this ad._
Principals only. Recruiters, please don't contact this job poster.
do *NOT* contact us with unsolicited services or offers
Qualifications
Must be available to work variety of shifts including evenings, weekends and holidays
Must have a valid driver's license with a good driving record/provide a 3 yr record
Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI.
Must pass a DOT pre-placement drug screen
Must be able to lift 50 LBS repetitively up to 75 with assistance
Must be able to work out doors in all types of weather as well as indoors
Must be able to bend, twist and stoop to service aircraft, extremely physical position
Must have basic computer and typing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Account Service Representative
Agent Job In Holland, MI
Why Join Us?
Impactful Role: Your work will directly contribute to our mission of “Changing Lives.” Your efforts will make a significant difference to our clients' success.
Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
Typically, a four-day work week - Monday - Thursday
Compensation: Training Wage: Base of $41,600 Once a route is assigned: Base of $41,600 + Commission. Typical compensation ranges from $55,000-$70,000 annually.
Key Responsibilities:
Execute delivery of new/clean products and pick up of used products daily in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
Customer focused; shows ability to create and demonstrate value to the customer
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).
Qualifications:
Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards.
Communication Skills: Strong written and verbal communication skills are a must.
Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customer service, or sales experience preferred)
Physical Requirements:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Role Requirements:
Requires a For-Hire Endorsement.
Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
Must meet and maintain insurability requirements. MVR to be checked periodically.
Possible background check or safety training needed for some client facilities.
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
21 years of age or 3+ years of professional driving experience
Account Representative- Client Services
Agent Job In Grand Rapids, MI
Quadax offers the total package: premier healthcare revenue cycle tools supported by a first-class customer service organization. We assist providers to achieve their financial goals of increased cash flow with increased efficiency and decreased expense.
Quadax is a national leader in Revenue Cycle Management for laboratories, specializing in outsourced services and cloud-based software. We help laboratories in all disciplines navigate unique reimbursement challenges; emerging medical technology providers particularly benefit from our experience with thousands of successful reimbursement outcomes.
Within Quadax EDI Services, the expertise of our Edits & Documentation Group and the partnership of our dedicated support staff give Quadax clients the edge, enabling them to collect better, collect faster, and collect more. We equip you with Xpeditor, featuring comprehensive claims management and editing, with Xtensions for remittance management, denial management, eligibility and claim status transactions, and support for Axis, our Audit Control application for management of RAC and other audits.
Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity and dedication. We put people first, corporately embracing integrity, respect, teamwork, and dependability.
Job Description
Our Account Representatives act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike.
***Preferred location for this position is Grand Rapids or Lansing Michigan***
***This is not a Sales position.***
Responsibilities:
Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
Must be ready and able to train staff (current and new) on product features as well as everyday use.
Read multiple reports and try to identify billing trends for clients.
Present clients with additional products and features.
Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
Assist clients in writing custom data converts and test these upon implementation.
Other duties as assigned.
Qualifications
Must currently reside in Michigan near Lansing or Grand Rapids
Bachelor's degree preferred
Detail oriented and good investigative and software troubleshooting skills
Must be able to multitask
Knowledge of medical billing practices or Electronic Data Interchange processes
Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
Sufficient public speaking skills
Must be willing to travel via plane with overnight stays
Ability to maintain confidentiality
Additional Information
Competitive benefits package including PTO, flex scheduling, health insurance, dental insurance, 401k
Employee referral program
Various monthly wellness driven initiatives
Clean, modern work space
Conservative and health conscious culture
Paid Holidays
Basic Life Insurance and Short Term Disability plans at no cost
Yearly reviews with salary increases and opportunity for career advancement
Apply Now:
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Marketing Agent
Agent Job In Grand Rapids, MI
About Us
Hype Tier is a dynamic and fast-growing company dedicated to providing high-quality logistics and distribution services. Our team is committed to efficiency, reliability, and excellence in every aspect of our operations. We value hard work, teamwork, and a positive work environment, offering employees the opportunity to grow and advance in their careers.
Job Description
We are seeking a motivated and strategic Marketing Agent to join our team in Grand Rapids, MI. The ideal candidate will be responsible for developing marketing campaigns, analyzing market trends, and collaborating with internal teams to execute strategies that enhance brand visibility. This position requires a proactive individual with strong communication and analytical skills who can contribute to the company's overall growth.
Responsibilities
Develop and implement marketing campaigns to promote company services and products.
Conduct market research to identify trends and target audiences.
Collaborate with cross-functional teams to align marketing strategies with business objectives.
Monitor and analyze campaign performance to optimize effectiveness.
Assist in the creation of marketing materials, presentations, and reports.
Maintain brand consistency across all marketing channels.
Identify new marketing opportunities and provide insights for continuous improvement.
Qualifications
Skills and Qualifications
Bachelor's degree in Marketing, Business, or a related field.
Proven experience in marketing, sales, or a similar role.
Strong analytical skills and ability to interpret data to improve marketing strategies.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong organizational and time management skills.
Additional Information
Benefits
Competitive salary based on experience and performance.
Opportunities for career growth and professional development.
Supportive and collaborative work environment.
Training and mentorship programs to enhance marketing expertise.
Hype Tier is an equal opportunity employer. We encourage candidates who are passionate about marketing and business growth to apply.
Physician Marketing Agent - BioPharma
Agent Job In Grand Rapids, MI
If you are looking to work as a BioPharma Medical Sales Representative and promote innovative as well as clinically proven pharmaceutical and medical products then we want to talk to you. We are dedicated to improving the lives of patients and families who benefit from our products. All of our BioMedical Sales Reps have played a pivotal role in our success and continues to help fuel our growth. As a result, we are again expanding our pharmaceutical sales rep force throughout the United States.
We are recruiting quality sales professionals with the ability to contribute at a high level and improve on an already outstanding BioPharma Medical sales rep team. Each of one of our BioPharma Sales Representatives is responsible for meeting physicians and patient needs while developing strong and lasting relationships with other healthcare providers and their staff. This is an outstanding opportunity for those with no pharma experience to launch a pharmaceutical sales career with a leading company. Additionally, our company provides professional development and industry leading compensation plans for high achievers.
Job Description for our BioPharma Sales Rep opportunity:
Accountability, positive attitude, resilience, curiosity, fearlessness, creativity, drive and confidence
Demonstrate self-motivation by functioning independently with a high degree of initiative, entrepreneurship and autonomy while achieving both short- and long-term goals
Demonstrate the ability to quickly gain understanding of behavioral health/psychiatric disease states, products, market dynamics and practice settings
Ability to comprehend knowledge of products, clinical studies, protocols and guidelines and utilizing that knowledge to deliver information in a sales environment
Develop and execute territory business plans for assigned brands while achieving consistent sales growth within the territory
Promote products ethically and within compliance based on company's sales process and approved marketing strategy
Build and maintain strong relationships with key customers across multiple settings
Required Experience and/or skills set to work as one of our BioPharma Sales Reps:
Sales ability and some sales experience is preferred
Possess a valid driver's license
Ability to understand and communicate highly scientific and technical medical information.
Completion of industry product knowledge education
Excellent communication / interpersonal skills
Passion for excellence / embrace competition
Demonstrated success in persuasion, influence and negotiation skills
Documented leadership ability
Effective administrative / organizational skills, including proficiency with Microsoft Office
We are looking to fill BioPharma Sales Rep opportunities immediately. Please apply for consideration. If you are selected, you will hear back from one of Human Resource professionals on how to proceed through the interview process.
Prism Biotech is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Bilingual Call Center Agent
Agent Job In Grand Rapids, MI
Full-time Description
The Bilingual Call Center Agent/Member Services Representative (MSR) provides day-to-day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an MSR will be done in the most efficient manner possible. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tracker or email in a timely manner. The MSRs act as an eXtension of our credit union partners, providing exceptional client service while maintaining a seamless relationship with our credit unions partners.
ESSENTIAL JOB FUNCTIONS
1. Answer and/or triage inbound calls (primarily from credit union members) for timely resolution; provide exceptional client service in accordance with the Rules of Engagement (ROE) for each credit union; forward unauthorized requests back to the credit union, using tracker codes as needed.
2. Consistently verify each caller's identity according to the ROE for security purposes; develop efficient navigation skills through credit union websites & the ROE.
3. Educate credit union members on various items pertaining to their account(s), card(s), functionality and resolving issues.
4. Become comfortable with inbound member service, outbound member service, & completing call backs when necessary.
5. Develop knowledge of standard credit union operation & credit union terms.
6. Develop knowledge of CU*BASE Loan Application Processing.
7. Develop knowledge to provide daily Web Chat support for credit union and third-party accounts.
8. Develop knowledge to provide daily support to electronic Bill Pay Systems as needed.
9. Monitor all voice and email mailboxes to ensure member/client requests are processed appropriately.
10. Specialize in CU*BASE and It'sMe247 applications, including mobile app, online forms, and other tools outside of the Phone Operator tool.
Requirements
JOB QUALIFICATIONS
1. Must have a high school diploma or equivalent or actively working towards either.
2. Ability to use discretion when dealing with sensitive or confidential data is required.
3. Attention-to-detail and accuracy while consistently meeting deadlines.
4. Ability to maintain a positive and professional attitude.
5. Strong written and verbal communication skills.
6. A minimum of 1 year of customer service experience is preferred.
7. Proficiency in Microsoft Office (Word, Outlook, Excel) is preferred.
WORK ENVIRONMENT & PHYSICAL ACTIVITIES
Xtend operates in a professional office building setting. Some job assignments at Xtend are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. Xtend is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.
NOTICE
This is not intended to be, nor should be construed as a contract for employment. Xtend makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what Xtend has defined this position to be.
Xtend
will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship.
Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify
Xtend
in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed.
Xtend
, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship.
Xtend
is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service.
Xtend
is an Equal Opportunity Employer.
Salary Description $14-$16/hr.
Customer Service-Entry Level
Agent Job In Holland, MI
ICC West, Inc. is a marketing firm that recently opened in Holland, MI and specializes in marketing programs for our client's products and services. The client base for ICC West has expanded to leaders in Satellite Television and Consumer Electronics. With the unveiling of our solidified and effective marketing program branched from our corporate office in Grand Rapids, MI. ICC West, Inc. has developed an undeniably powerful presence in some of the world's largest chain retailers in a short amount time.
Job Description
ENTRY LEVEL~ FILLING IMMEDIATELY!!!
Degree...No Experience? Experience... No Degree?
FULL PAID TRAINING PROVIDED!
CUSTOMER SERVICE
MARKETING
CAMPAIGN DEVELOPMENT/ PR ADVERTISING
MANAGEMENT / ASSISTANT MANAGEMENT
We are looking for people with potential and an ambitious drive, rather than experience, to aggressively expand in the area!
We have an aggressive expansion plan laid out and are looking to find a person who would love to work in a, fun, competitive, positive-minded environment.
We do not do telemarketing, residential sales, door to door, B2B, or cold calling! We offer a guaranteed hourly base pay plus commission with bonuses available.
Qualifications
Who We're Looking For:
You can be ENTRY LEVEL or experienced.
You must possess people skills.
You must have good work ethic.
You must be confident you'll be successful, just waiting for a career opportunity where you can prove yourself.
No Experience Necessary!
To schedule an interview this week with our hiring manager please submit your resume to the above email address!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Travel-Allied/Professional-Muskegon
Agent Job In Muskegon, MI
Title: Allied Professional
Specialty: Sterile Processing Tech
Unit: Central Sterilization
Prominent Facility!
Shift: 11p7
Requirements: Sterile Processing Tech License
At least 1 year experience
9 Reasons You Should Join Us Today! Discover exciting BENEFITS:
Awesome Pay
Award Winning Support
Referral Bonus
Great Place To Work Certified
Benefit Debit Card
Paid Sick Leave
Medical & Dental Coverage
Exclusive Discounts to shopping, theme parks, hotels, attractions...
Let`s GO TRAVEL! Travel Packages! Featuring FREE housing, stipends, meals, & bonuses