Customer Service Representative (Spanish/English Required)
Agent Job 15 miles from Victor
Bilingual Customer Service Representative - Spanish English - Remote in New York
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - Spanish-English working remotely in New York State, you'll be a part of bringing humanity to business. #experience TTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
At least 1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Great written and verbal communication skills in Spanish-English
Computer experience
High speed internet connection (>25mbps). A hardwired connection to your home router is recommended.
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $19.92 plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit ************************* for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to the Team Leader. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location US-NY-MaltaJob _Customer Care Representative
Accommodations Reservationist- Starting at $15.50 per hour
Agent Job 49 miles from Victor
JOB STATEMENT
Responsible for making reservations in a timely and efficient manner. Accountable for answering incoming calls, booking reservations, and providing accurate information to the guests. Ensure excellent communication skills when dealing with all guests, or making changes to a reservation with a guest. The guest comes first and will be treated in a fair and friendly manner.
MISSION
To ensure 100% of a Guests expectations are met before arrival.
Friendly; Accurate; Efficient; Knowledgeable
ESSENTIAL FUNCTIONS
Communication
Answer all phones in accordance with standards of proper etiquette
Be consistent in giving out information
Write any problems you experienced throughout the day and give to the supervisor so they are aware of the situation
Inform management of any guest or system related complaints or problems
Guest Service
Ensure guest comfort and satisfaction
Promptly and effectively deal with guest complaints and requests
Always be polite when dealing with a guest
Never use foul language while at work
The guest comes FIRST! Drop what you are doing to help a guest
Answer a guest question to the best of your ability. Get help if you do not know the answer
Be Knowledgeable
A paid training will be provided in which you will learn how to use Springer Miller Systems. After training is complete you will be expected to accurately and efficiently pull rates, communicate them to the guest, and book reservations for the Hotel, Cabin/RV Rentals, and Campground.
Ensure you are providing guests with the most up to date information as it relates to their current booking
Cleaning Duties
Keep reservations office clean and presentable; vacuumed and dusted
Keep the cubicles fully stocked at all times
Take out all of the garbage daily
Perform any duties requested by a Lead, Supervisor, or Manager
Be PUNCTUAL in reporting to work and be neatly dressed in APPROPRIATE UNIFORM WITH A NAME TAG. Personal hygiene is required
Reservationists are required to work shifts throughout the week (Monday-Friday) and also on the weekends (Saturday-Sunday)
JOB SPECIFICATIONS
Computer skills and knowledge (Microsoft Office Word/Excel, ability to type, etc.)
Phone etiquette
Hospitality focus
Self-confidence
Self-starter
Problem solver
Optimistic
Team Player
Detail oriented
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to sit in an office environment for long periods of time throughout the day
Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech
Requires occasional kneeling and bending
Requires occasional walking, reaching above shoulder, pushing and pulling
Requires occasional lifts and carries up to 40 pounds
Requires occasional carries up to 75 pounds with the assistance of a two-wheel hand truck
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level is generally moderate.
OTHER FUNCTIONS
Any and all other duties as assigned or necessary in order to support the Accommodations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate.
Experienced Insurance Agent
Agent Job 23 miles from Victor
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Insurance Office Customer Service Rep
Agent Job 12 miles from Victor
Looking for qualified individual to work 20-25 hours per week. Must be organized and able to work well with other employees and clients. Need excellent phone skills.
Answering phones & making follow up calls to clients.
Responding promptly to customer inquiries.
Processing payments and helping clients with transactions.
Helping Insured's resolve billing issues.
Taking accurate information from clients and Insurance company representatives for auto, home and business policies.
Troubleshoot client issues and ensure they are resolved to the customers satisfaction.
Escalate any unresolved issues to the owners.
Using and updating Agency Management System documenting customer interactions and actions taken.
Experience in Insurance and/or an Insurance license is preferred but not required.
Obtaining a NYS Insurance License can be obtained during employment and employer would help the right candidate with those costs.
Salary is dependent on experience.
Customer Service Representative
Agent Job 12 miles from Victor
We are seeking a Customer Service Representative to deliver exceptional service to both internal team members and external clients through various tasks. Key responsibilities include handling customer calls and promptly resolving issues; data entry; assisting with account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound calls to gather information or provide follow-up to resolve customer concerns; and occasionally handling miscellaneous projects.
Must:
1+ years of customer service experience
High School Diploma/GED
Preferred:
Experience with managing heavy inbound and outbound calls and transferring calls
3+ years of business-to-business account support
Proficiency in Microsoft Office (Word, Excel, Outlook) and internet/intranet usage
Experience in proofreading and editing documents
Bachelor's Degree preferred
Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection
Agent Job 22 miles from Victor
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Logistics Agent
Agent Job 15 miles from Victor
Join our Team!
Monroe Ambulance offers a family-friendly environment where you can support your local community. Here you'll find all departments work together as a team to live out our core values: quality, compassion, and integrity.
About the Opportunity
Full Time
Rate of pay $17.25 - $20.25 per hour
Overnight schedule provides a $3.00 stipend on top of the pay rates listed above.
We offer 12-hour shifts. Rotating schedules of 2 days on 2 days off
Comprehensive benefit package - including 401k with company match, paid time off, medical, dental and more!
Position Overview
This position disseminates medical equipment to all staff through the inventory control system and is responsible for routine cleaning and inventory of ambulances
Essential Job Functions
Disseminate disposable and durable medical equipment to employees as needed
Receives orders from suppliers accounting for items received and placing them in stock
Trips as needed to area facilities to collect durable equipment left behind
Cleaning vehicles that are not in use and performing an inventory check of equipment on each vehicle
Launder cleaning supplies and linen as necessitated
Filling oxygen tanks with cascade system
Ground Maintenance (Shoveling, Plowing, Salting, etc.)
Building cleaning and maintenance as assigned
Requirements
Requirements
High school graduate
Basic math skills
Basic computer skills
Able to complete a pre hire physical exam including fit test and pass a drug screening
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
Potential exposure to communicable diseases, blood borne pathogens, and airborne pathogens.
Monroe Ambulance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law.
Client Services Representative
Agent Job In Victor, NY
Are you E.P.I.C?!
At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitment-and we want YOU to join our dynamic team! We're hiring Client Services Representatives for three unique departments:
Facilities - If you like ensuring patients are comfortable and supported in skilled nursing facilities, this is for you.
Retail - If you love helping customers face-to-face, ensuring proper product fits combined with administrative work, you'll thrive here.
CPAP Services - If you're passionate about helping clients achieve their best sleep, we need you!
Each position plays a vital role in delivering top-notch care and customer service!
What You'll Do
Provide Excellent Service: Offer exceptional customer care via phone, email, or in-person interactions, addressing inquiries on durable medical equipment and supplies.
Educate Clients: Guide individuals on product usage, insurance coverage, and best practices-whether in facilities, a retail storefront, or for CPAP needs.
Coordinate and Collaborate: Work with internal teams, healthcare professionals, and insurance providers to ensure timely, compliant, and efficient service.
Manage Documentation: Use electronic medical record systems and follow company policies/protocols to maintain accurate, up-to-date records.
Ensure Compliance: Adhere to healthcare regulations, maintain product knowledge, and stay informed about new offerings in each department.
What You Bring
Communication & Empathy: Strong interpersonal skills to connect with clients, answer questions, and resolve concerns effectively.
Team-Oriented Mindset: Willingness to collaborate across departments and support shared goals.
Adaptability & Drive: Eagerness to learn, grow, and navigate diverse tasks-from assisting walk-in customers to verifying insurance details.
Attention to Detail: Comfort with documentation, data entry, and managing multiple priorities in fast-paced environments.
Minimum Education: High School Diploma or GED required. (Associate or Bachelor's degree preferred)
Benefits
Health, Dental, Vision Insurance
Short and Long-Term disability options
401K with company contributions
PTO, Vacation and Paid Holidays
Compensation
$18.00 - $24.00 per hour, depending on experience
Location
Wheatfield, NY (Retail, Facilities, and CPAP)
Victor, NY (CPAP)
BDC Representative
Agent Job In Victor, NY
eConnect Representatives will interact with customers to provide a "world class" experience. Goal will be to "hand-hold" all incoming prospects not kepp the relationship and communication with customers and prospects ongoing.
*Part-Time* Airport Agent - Ramp
Agent Job 15 miles from Victor
Come and work for Envoy Air, an American Airlines Group Company, at ROC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required
Pay rate - $16.01 / HR
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network
Comprehensive benefits package which includes health, dental, prescription, and vision coverage so you stay healthy
401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level
Both full-time and part-time positions available
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert
What you will be doing!
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination
Tired of being stuck inside all day? As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role
18 years or older
High school diploma, GED, or international equivalent
Ability to pass a pre-employment drug screen and background check
Authorized to work in U.S. without sponsorship
#EnvoyOut
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
Rehab Scheduling Representative
Agent Job 10 miles from Victor
Schedule: Per Diem - Cover PTO or Call ins at any of the 3 Rehab clinics during hours of operation (hours vary per clinic)
Main Function:
Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.
Ensures maintenance of medial records, chart filling and electronic/computerized documentation.
Coordinates schedules with other departments to meet the needs and expectations of the customer.
Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.
Provides timely telephone response in all patient scheduling areas of Rehab utilizing the Paragon Resource Scheduling application.
Ensures to obtain a hard copy physician order prior to testing, verifying accuracy and compliance of request with order scanned into Horizon Patient Folder via ILE and maintaining original script in the paper medical record.
Patient demographic information is validated prior to patient receiving service.
This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.
Works closely with Patient Financial Services to assure compliance and maximum reimbursement.
Will assist in, and perform diverse tasks required to maintain an efficient and organized office
Qualifications:
Secretarial experience with strong organizational skills required. Medical background is desired.
Education:
High School Diploma or GED required. Associates Degree preferred.
Medical terminology desired. ICD-10/CPT coding experience strongly desired.
Experience:
2 to 3 years of previous secretary/clerical medical office experience desired.
2 to 3 years healthcare services scheduling experience preferred.
Pay Range: $18.34 - $22.00
Starting Range: Based on Experience
Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply
Sports-Minded Marketing Agent
Agent Job 18 miles from Victor
Due to our industry-leading client expanding into new markets and increasing their needs, our company is searching for a dedicated Sports-Minded Marketing Agent to join our energetic team. With several years of expertise in marketing and sales, we've focused on working face-to-face with our consumers to offer them a more tailored solution to satisfy their needs. Our success lies in building genuine and honest relationships and delivering top-tier customer service.
As a Sports-Minded Marketing Agent, you will work closely with top marketing and sales professionals to promote & educate on client brands. Our Sports-Minded Marketing Agents are tasked to meet directly with our consumers to have a transparent understanding of what is needed to provide a more suitable service. We provide classroom-style training and are motivated to assist you in developing confident communication skills, mastering sales strategies, and creating wholesome connections with our clients and consumers. Typically, those who thrive in this role are individuals with a background in sports or have a club-related background due to the trained desire to succeed and having comfort in a competitive environment.
Responsibilities of the Sports-Minded Marketing Agent:
Directly market and sell client services to potential consumers, ensuring excellent customer service
Build strong connections through effective and professional communication
Address and resolve customer inquiries with care, urgency, and professionalism
Develop product knowledge to confidently present and promote services to consumers
Participate in daily meetings with the Sports-Minded Marketing Agent team to discuss sales strategies
Network with other marketing agents and sales professionals to share tactics and improve communication skills
Qualifications for the Sports-Minded Marketing Agent:
A degree in Marketing, Business Management, Communications, or as a Sports-Minded Marketing Agent is preferred but not required
Ability to communicate with consumers effectively in a direct setting
A proactive mindset with the ability to handle challenges confidently
A passion for sales and learning from other team members
What We Offer For a Sports-Minded Marketing Agent:
Extensive training to help you excel as a Sports-Minded Marketing Agent
Weekly meetings with industry leaders to acquire sharper skills involving sales & customer service
A supportive and competitive environment
Opportunities to contribute ideas and lead exciting client marketing and sales campaigns
Opportunity to earn what you want through industry-leading commission incentives
#LinkedIn-OnSite
4am Inbound (Stocking) (T1156)
Agent Job In Victor, NY
Starting Hourly Rate / Salario por Hora Inicial: $17.50 USD per hour As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Expert can provide you with the:
* Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
* Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
* Experience executing daily/weekly workload to support business priorities and deliver on sales goals
As an Inbound Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Create a welcoming experience by authentically greeting all guests
* Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
* Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
* Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
* Execute a detailed, accurate and efficient sorting operation (including all unload schedule times)
* Stock, backstock and zone product on sales floor
* Maintain sales floor instocks for GM categories
* Operate power equipment only if certified and partner with leader if certification is needed
* Work with accuracy and attention to detail
* Manage all defectives and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations
* Demonstrate a culture of ethical conduct, safety and compliance
* Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
* Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
* Working in a fun and fast paced environment makes you excited…. We work efficiently and as a team to deliver for our guests
* Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target
* Stocking, Setting and Selling Target product sounds like your thing… That's the core of what we do
* You aren't looking for Monday thru Friday job where you are at a computer all day… We are on the go all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be an Inbound Expert. But, there are a few skills you should have from the get-go:
* Must be at least 18 years of age or older
* Welcoming and helpful attitude toward guests and other team members
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
* Work both independently and with a team
* Resolve guest questions quickly on the spot
* Attention to detail and follow a multi-step processes
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle cash register operations as needed
* Climb up and down ladders
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
* Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
General Interest
Agent Job 15 miles from Victor
Welcome to Foundry, a cryptocurrency pioneer dedicated to advancing decentralized infrastructure. At Foundry, we're not waiting for a decentralized financial future - we're building it now. By empowering institutions with the tools they need to mine and stake digital assets, we're thoughtfully driving the industry forward with our team at the center of it all.
If you thrive on innovation, are inspired by the potential of blockchain technology and are passionate about being part of transformative global changes, then we'd love to connect. At Foundry, your skills will find purpose as you contribute to shaping the architecture of a more equitable and interconnected world through blockchain technology. Come be a vital member of the Foundry team, where your contributions will help empower a decentralized future.
Love Crypto but you don't currently see a position that is the right fit? Apply Here!
We are always looking for motivated and passionate individuals to join the team at Foundry, a subsidiary of the blockchain industry's most prolific and active investor, Digital Currency Group. If you have a passion for Crypto, but don't see a position that is a fit for you at this time, please submit your application here so we can consider you for future positions as we continue to grow.
At Foundry, we are working toward a common goal of empowering a decentralized infrastructure. Our team is passionate about the future of finance and is looking for other like-minded individuals who share in this vision. While we are inclusive and diverse in workforce and style, we all agree that digital assets will change the world.
ENVIRONMENT:
Foundry takes pride in an environment which prioritizes our people. We insist that our people first culture builds the framework for all business operations.
Employees have ample opportunities to voice thoughts, opinions, and ideas through weekly companywide meetings, monthly townhalls, and team outings and events.
We emphasize the importance of each individual through engagement, teamwork, inclusion, and diversity efforts.
Foundry is an Equal Opportunity Employer and embraces diversity. We do not tolerate discrimination or harassment based on race, color, religion, marital status, gender (including pregnancy, childbirth or related medical conditions), gender identity, sexual orientation, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other non-merit-based factors protected under federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
ABOUT FOUNDRY:
At Foundry, we are working toward a common goal of empowering a decentralized infrastructure. Our team is passionate about the future of finance and is looking for other like-minded individuals who share in this vision. While we are inclusive and diverse in workforce and style, we all agree that digital assets will change the world.
Foundry was created to meet the institutional demand for better capital access, efficiency, and transparency in the digital currency mining and staking industry.
As a Digital Currency Group company, Foundry taps unparalleled institutional expertise, capital, and market intelligence to provide North American bitcoin miners and global manufacturers with the resources to build, maintain, and secure decentralized networks.
Disclaimer
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Client Services Representative
Agent Job In Victor, NY
Are you E.P.I.C?!
At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitment -and we want YOU to join our dynamic team! We're hiring Client Services Representatives for three unique departments:
Facilities - If you like ensuring patients are comfortable and supported in skilled nursing facilities, this is for you.
Retail - If you love helping customers face-to-face, ensuring proper product fits combined with administrative work, you'll thrive here.
CPAP Services - If you're passionate about helping clients achieve their best sleep, we need you!
Each position plays a vital role in delivering top-notch care and customer service!
What You'll Do
Provide Excellent Service : Offer exceptional customer care via phone, email, or in-person interactions, addressing inquiries on durable medical equipment and supplies.
Educate Clients : Guide individuals on product usage, insurance coverage, and best practices-whether in facilities, a retail storefront, or for CPAP needs.
Coordinate and Collaborate : Work with internal teams, healthcare professionals, and insurance providers to ensure timely, compliant, and efficient service.
Manage Documentation : Use electronic medical record systems and follow company policies/protocols to maintain accurate, up-to-date records.
Ensure Compliance : Adhere to healthcare regulations, maintain product knowledge, and stay informed about new offerings in each department.
What You Bring
Communication & Empathy : Strong interpersonal skills to connect with clients, answer questions, and resolve concerns effectively.
Team-Oriented Mindset : Willingness to collaborate across departments and support shared goals.
Adaptability & Drive : Eagerness to learn, grow, and navigate diverse tasks-from assisting walk-in customers to verifying insurance details.
Attention to Detail : Comfort with documentation, data entry, and managing multiple priorities in fast-paced environments.
Minimum Education : High School Diploma or GED required. (Associate or Bachelor's degree preferred)
Benefits
Health, Dental, Vision Insurance
Short and Long-Term disability options
401K with company contributions
PTO, Vacation and Paid Holidays
C ompensation
$18.00 - $24.00 per hour, depending on experience
Location
Wheatfield, NY (Retail, Facilities, and CPAP)
Victor, NY (CPAP)
Veterinary Client Service Representative
Agent Job In Victor, NY
Perinton Veterinary Hospital is in search of a full-time Veterinary Client Service Representative to join our growing team! We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more!
Our Ideal Candidate: An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 30-40 hours per week, including some weekends and Holidays.
Schedule: Monday- Saturday (rotating Saturdays) and opening and closing hours
Job Duties:
* Communicating via phone, email, and in person with clients and actively listening to their concerns.
* Utilizing computer information systems to accurately enter client/ patient information, and update and maintain medical records.
* Processing client payments and invoices.
* Scheduling and confirming appointments with patients.
* Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
* Other administrative duties as needed.
Job Requirements:
* High School Diploma or equivalent, AAS or higher preferred.
* At least 6 months of customer service experience.
* Veterinary hospital experience is preferred, however not required.
* Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.
Compensation negotiable based on credentials and experience with a hourly pay rate ranging between $16-$18/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Geek Squad Agent (Retail Store)
Agent Job 15 miles from Victor
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help set up and repair technology devices for customers
Monitor service queues and provide accurate status updates to customers
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience in working in retail or customer service
Passion for technology and desire to solve problems
Must be able to adapt and learn new skills in a fast-paced industry
Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Front Desk Agent - Newly Renovated Homewood Suites Victor/Rochester Part time
Agent Job In Victor, NY
Part-time Description
Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.
Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.
Reports To: Guest Service Manager or Assistant General Manager
Summary
Responsible for performing a variety of guest service activities while providing the highest level of service possible.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Perform check-out services.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Schedule shuttle runs for guests (hotels with shuttle only).
Provide safe transportation to all guests using the hotel shuttle vehicle (hotels with shuttle only).
Perform laundry duties as needed
Maintain continental breakfast, including closing and cleaning of area.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Be at work consistently and on time; Arrive at meetings on time.
Able to read and interpret written information.
Able to work alone or with others.
Able to deal with frequent change, delays, or unexpected events.
Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan.
Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics.
Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process.
Contribute to building a positive team spirit; ask for and offer help when needed.
Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values.
Active problem solver by listening to guests and providing service that exceeds expectations.
Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure.
Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings.
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Requirements
Education and/or Experience
One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Ability to communicate with others in a clear and professional manner.
Certificates, Licenses, Registrations
Maintain a valid New York State Drivers License with no major violations (select service properties only).
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
Move, transport, put, install, remove, replace, position, place, transfer
Ascend, descend, work at heights, traverse
Move about or to, position self
Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service
Communicate, converse, discern, convey, discuss
Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Acknowledgement
This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Salary Description $16-$18
06677 Inside Sales
Agent Job 43 miles from Victor
By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Cosmoprof will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Cosmoprof:
· Build relationships and inspire loyalty.
· Recommend additional and complimentary products.
· Inform customers of current promotions and events.
· Set up advertising displays and arrange merchandise to highlight sales and promotional events.
· Ensure our customers are informed about and enrolled in our Loyalty program.
· Complete transactions accurately and efficiently.
· Maintain a professional store environment and communicate inventory issues.
· Demonstrate our Cosmoprof Culture Values.
· We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
· The people are creative, fun and passionate about beauty.
· Generous product discount and free sample products.
· You will receive a great education regarding our products.
· You will have ample opportunity for growth.
· You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
High School Diploma or equivalent
Must 18 years of age or older
1 + years retail sales/customer service experience preferred
Must be available to meet the scheduling needs of the business
Able to communicate with customers, co-workers and management in a clear and concise manner
Ability to execute knowledge from product knowledge training to support with customer service
Can read and explain product labels
Can follow direction and perform other duties as assigned by Manager
Legal wants you to know:
· Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
· May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Client Services Representative
Agent Job In Victor, NY
Are you E.P.I.C?!
At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitment -and we want YOU to join our dynamic team! We're hiring Client Services Representatives for three unique departments:
Facilities - If you like ensuring patients are comfortable and supported in skilled nursing facilities, this is for you.
Retail - If you love helping customers face-to-face, ensuring proper product fits combined with administrative work, you'll thrive here.
CPAP Services - If you're passionate about helping clients achieve their best sleep, we need you!
Each position plays a vital role in delivering top-notch care and customer service!
What You'll Do
Provide Excellent Service : Offer exceptional customer care via phone, email, or in-person interactions, addressing inquiries on durable medical equipment and supplies.
Educate Clients : Guide individuals on product usage, insurance coverage, and best practices-whether in facilities, a retail storefront, or for CPAP needs.
Coordinate and Collaborate : Work with internal teams, healthcare professionals, and insurance providers to ensure timely, compliant, and efficient service.
Manage Documentation : Use electronic medical record systems and follow company policies/protocols to maintain accurate, up-to-date records.
Ensure Compliance : Adhere to healthcare regulations, maintain product knowledge, and stay informed about new offerings in each department.
What You Bring
Communication & Empathy : Strong interpersonal skills to connect with clients, answer questions, and resolve concerns effectively.
Team-Oriented Mindset : Willingness to collaborate across departments and support shared goals.
Adaptability & Drive : Eagerness to learn, grow, and navigate diverse tasks-from assisting walk-in customers to verifying insurance details.
Attention to Detail : Comfort with documentation, data entry, and managing multiple priorities in fast-paced environments.
Minimum Education : High School Diploma or GED required. (Associate or Bachelor's degree preferred)
Benefits
Health, Dental, Vision Insurance
Short and Long-Term disability options
401K with company contributions
PTO, Vacation and Paid Holidays
C ompensation
$18.00 - $24.00 per hour, depending on experience
Location
Wheatfield, NY (Retail, Facilities, and CPAP)
Victor, NY (CPAP)