Special Agent: Healthcare Services/Medical Background
Agent Job In New Haven, CT
advertised has been exempted from the federal civilian hiring freeze. * Use your medical background to become an FBI special agent! The transition from health care to special agent is more than a career move-it's an opportunity to upskill and become an expert in your field. At the FBI, you won't just use your patient safety experience; you'll also build on it by working on cases that challenge you to think critically, adapt quickly, and collaborate with elite professionals tackling national security threats. Your ability to uncover crucial information, problem-solve, and apply your technical knowledge will help protect our nation from cyberattacks, terrorism, fraud, and evolving threats.
With specialized training, real-world investigative experience, and access to cutting-edge technology, you'll refine your clinical research and compliance skills, enhance your expertise, and develop the foundation to become a leader in your field. The Bureau matches your dedication with a commitment to professional growth, a supportive work environment, and a robust benefits package that prioritizes you. Set yourself apart. Apply today.
*HOW TO APPLY *
*STEP 1: *Click on the “Apply” button to be directed to the FBIJobs Careers website.
*STEP 2*: Click the “Start” button to begin. You will be prompted to either sign in to continue or register with FBIJobs if you don't already have an account.
*STEP 3:* Follow the step-by-step process to submit your interest. You will be guided through each step. You must complete all sections of the form AND ALL REQUIRED DOCUMENTS MUST BE ATTACHED to successfully submit your interest.
* Your resume, specifically noting relevant work experience and associated start and end dates.
* Other supporting documents:
* College transcripts, if qualifying based on education or if there is a positive education requirement.
* Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later.
Please see instructions on the site for attaching documents.
*SALARY LEVEL *
Pay level for this position:
* $99,461.00-$128,329.00
Salary is commensurate with base, locality, and availability pay.
*MAJOR DUTIES *
* Plan and conduct investigations of potential violations of federal laws, cybersecurity, and public safety.
* Exercise judgment, resourcefulness, and versatility in meeting investigative demands.
* Create and maintain effective liaison relationships with federal, state, local, tribal, territorial, and international law enforcement agencies.
* Maintain a level of physical fitness to ensure the readiness required to perform law enforcement duties.
*KEY REQUIREMENTS *
* Must be a U.S. citizen.
* Must be able to obtain a Top Secret Sensitive Compartmented Information (SCI) Clearance.
* Must be willing to travel as required.
* Must meet the FBI's Employment Eligibility requirements.
*EDUCATION*
* Candidates must have a bachelor's degree or higher (preferably in a medical, health, public safety, or a related field) from a U.S. accredited college or university.
The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex, pregnancy and related conditions, or on the basis of personal favoritism, or any other nonmerit factors.
Job Type: Full-time
Pay: $99,461.00 - $128,329.00 per year
Work Location: On the road
Customer Service Representative
Agent Job In Naugatuck, CT
Responsible for all customer service and order entry duties including, but not limited to, order entry, inventory inquiries, pricing information, invoicing, and credit memos for domestic customers.
Duties include answering phones, data entry of orders/Debits/Credits/RMA's, providing shipment confirmations, invoices and credit memos.
Manage inbound phone queue to ensure customer calls are handled in a timely manner.
Provide accurate information on pricing, stock availability, backorders and shipping.
Maintain organized customer files, hard copies and electronic files as required.
Cross-train new employees as needed to support onboarding and work transitions.
Provide product and/or account support.
Aid during audits by representing the local team during the audit and pull necessary documents.
Job Specifications/Skills
3 years' experience in professional Customer Service environment.
2+ years' experience in Customer Service.
2 years' experience using Salesforce, SAP, JD Edwards or similar programs
Computer Skills: Intermediate to Advanced knowledge of Microsoft Word, Excel and Outlook.
Physical ability to lift, move and/or carry minimum of 25 pounds
High School diploma required; AS degree preferred.
Travel 5-10%
Customer Service Representative
Agent Job In West Haven, CT
MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions.
Role Description
We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills.
Key Responsibilities:
Bookkeeping:
Maintain accurate financial records, including accounts payable and receivable.
Prepare and process invoices, receipts, and payments.
Assist with reconciliation
Assist with budget preparation and financial forecasting.
Customer Service:
Serve as the first point of contact for customer inquiries via phone & email
Provide information about services, resolving issues in a timely manner.
Work with dispatcher to create customer schedules
Maintain customer records and update information in our software
Collaborate with other departments to address customer needs and concerns.
Follow up with customers to ensure satisfaction and retention.
Qualifications:
Proven experience in bookkeeping or accounting, preferably in a similar role.
Strong customer service skills with a friendly and professional demeanor.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
High school diploma required; associate degree in accounting or related field preferred.
Customer Service Representative
Agent Job In Westfield, MA
Our manufacturing client is seeking a motivated and detail-oriented Customer Service Representative to join their team.
Key Responsibilities:
Accurately enter customer quotes and sales orders into software.
Professionally manage incoming calls and customer service email inquiries.
Generate and maintain accurate reports.
Collaborate with external vendors to address business needs and ensure seamless communication.
Actively participate in team meetings to share insights and contribute to team success.
Qualifications:
1+ years in a customer service role, demonstrating excellence in handling customer interactions.
Skilled in managing inbound and outbound calls with professionalism and confidence.
Proficient in Microsoft Office Suite.
Outbound Customer Service Rep
Agent Job In East Haven, CT
Job Title: Outbound Customer Service/Appointment Setter Job Type: Part-Time Temp to Perm 20 hours per week Hours 4 days/week 10am-3pm Compensation: $20/hour
Our client is growing and needs a reliable and outgoing individual to help them connect with new prospects and set appointments for the Sales Director.
Role Overview:
This role is all about starting the conversation. You'll be reaching out to potential clients, introducing the company, and scheduling calls or meetings for the Sales Director to dive deeper. No need to close deals-your main goal is to spark interest and get in the door.
Key Responsibilities:
* Make outbound calls to leads provided by the team (30-50 calls per day)
* Introduce our company and services in a clear, friendly, and professional way
* Qualify prospects based on basic criteria
* Schedule appointments for the Sales Director
What We're Looking For:
* Strong communication and interpersonal skills
* Outbound call experience required
* Comfortable speaking on the phone and handling light objections
* Organized, dependable, and detail-oriented
* Experience in appointment setting or customer service.
* Basic computer skills
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Commercial Lines Insurance CSR - Temporary (6 months)
Agent Job In New Haven, CT
HYBRID schedule- New Haven County / Central CT
Join a top-rated, member-owned property & casualty insurance provider known for its collaborative culture and commitment to employees and customers.
About the Role:
We're seeking a temporary Commercial Lines Customer Service Representative to support their account services team from March through early Fall (end date TBD). Must have a producer's license and experience in commercial P&C insurance operations.
What You Bring:
3+ years experience working in commercial lines (P&C focus)
Experience with Auto coverage & habitational personal lines (preferred)
Strong Risk Management knowledge, contracts, and credit reports
Self-motivated with strong judgment & problem-solving skills
CT Producer's license Agent's license
Ability to start immediately
What They Offer:
Competitive pay
Collaborative, team-oriented environment
Now interviewing-click 'APPLY NOW'!
Customer Service Representative
Agent Job In Westfield, MA
B&B COMMUNICATIONS GROUP, INC is a telecommunications company based in Cornelius, North Carolina. We are dedicated to providing top-notch telecommunications services to our clients.
Role Description
This is a full-time on-site role for a Customer Service Representative at our location in Westfield, MA. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
Customer Service Representatives, Customer Support, and Customer Experience skills
Ability to create and maintain customer satisfaction
Excellent customer service skills
Strong communication and interpersonal skills
Problem-solving abilities
Experience in telecommunications industry is a plus
High school diploma or equivalent
Customer Service Representative
Agent Job In Bristol, CT
Are you a natural people person with strong customer service skills and attention to detail? This full-time opportunity with a well-established family-owned & operated manufacturing business could be just the right opportunity for you! The Customer Service Representative will be responsible for managing existing customer accounts, processing orders, and ensuring customer satisfaction. Responsibilities include:
Managing & maintaining relationships with new and existing customers, ensuring timely responses and excellent service
Developing strong customer relationships through proactive communication and support
Handling & resolving customer inquiries and complaints by identifying issues, determining the best solutions, and following up to ensure resolution
Processing & entering customer orders accurately while maintaining detailed records
Coordinating with internal departments to ensure customer expectations are met
Managing a high volume of calls and emails efficiently
Tracking orders & managing customer interactions
Requirements:
High school diploma & previous customer service experience
Knowledge of general office practices and procedures
Proficiency in MS Office
Excellent interpersonal skills
Ability to multi-task and solve problems in a fast-paced environment
Excellent verbal and written communication skills
The Customer Service Representative role is a full-time temp to hire position onsite in Bristol, CT. The pay rate is $19.00-$20.00 per hour. Interested or want to learn more? Reach out or apply today.
Bilingual Reservationist
Agent Job In East Hartford, CT
Transdev in East Hartford, Connecticut, is hiring a Bilingual Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer:
Position Subject to Collective Bargaining Agreement:
* $19.50 (Union Collective Bargaining Agreement Payscale)
o Starting pay $19.50 with progression to $21.00 over 2 years.
Benefits include:
* Vacation: up to 14 days per year
* Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental
& vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement
benefits, and company holidays.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system
+ Enter new customer information and changes into the system.
+ Data entry into spreadsheets and databases.
+ Communicate late vehicle service and verifying "No Shows" with customers.
+ Resolve service-related complaints.
+ Create daily route maps of the reservations for the drivers.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ 2 years reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Bilingual in Spanish and English
+ Must be able to work shifts or flexible work schedules as needed, including overtime.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
+ Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
+ Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev
U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 5011
Pay Group: UP4
Cost Center: 55835
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Front Desk Agent
Agent Job In West Hartford, CT
Job Details Entry Delamar West Hartford LLC - West Hartford, CT Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Any Hospitality - HotelDescription
RESPONSIBILITES: 1. Welcome guests on their arrival to the hotel, wish them well on their departure
2. Ensure guest satisfaction is delivered on a consistent basis
3. Process guest check in and guest check out according to established Standards &
Procedures
4. Ensure guest requests are properly followed up
5. Adhere to established hotel credit and cashiering policies
6. Responsible for the cash bank issued
7. Report to management guest comments via Front Office logbook
8. Be able to complete any incoming Reservation or inquiry
9. Maintain constant communication through logbook
10. Be familiar with Restaurant, Room Service and Bar hours and menus
11. Handle all guest complaints according to established procedures
12. Balance all cashiering work at the end of the shift. Reporting any shortage or
overage immediately to the attention of the Guest Service- Shift Leader
13. Be familiar with all room types and rate structure of DELAMAR
14. Review daily, the function sheets and Front Office memos to keep abreast of hotel
information
Qualifications
Highschool diploma/GED Required
Knowedge in Opera PMS system preferred
Must have previous hotel/hospitality experience
Must be able to work weekends/holidays
Must have great customer service skills
Cultivation Agent
Agent Job In Uxbridge, MA
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you're interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
SCHEDULE
Monday to Friday, 7:00am - 3:30pm
JOB SUMMARY
Cresco Labs is seeking a Cultivation Agent to join our facility. The Cultivation Agent is responsible for providing on-site cultivation for one or more medical cannabis gardens. Completion of tasks assigned by the Cultivation Team Lead to monitor and maintain plant production and health. Maintain quality control measures to ensure high quality product. Maintain organization, cleanliness and efficiency of production area. Main duties will entail carrying out day-to-day plant care including watering, pruning, harvesting and trimming. Must monitor and maintain plant production and quality control measures in accordance with the commonwealth and standards set by Cresco Labs.
CORE JOB DUTIES
Plant Care:
Ensure plant health by pruning, topping, trimming, according to Cresco Labs policy, as well as any other tasks required.
Moving plants in an orderly, time efficient manner from one area of the cultivation facility to another
Moving soil/coco for transplanting plants
Transplanting smaller plants into bigger pots
Harvesting Plants in an orderly time efficient manner
Bucking wet or dry plants after harvest
Facility Cleaning:
Perform all assigned duties required to ensure a clean and safe cultivation facility, including the safe disposal of waste.
Responsible for the cleanliness of all cultivation equipment and tools including light reflectors, containers, mixing tools, application tools, and ventilation equipment.
Reports and Documentation:
Assist the Cultivation Manager with tracking plants from birth to harvest by ensuring proper and accurate documentation for applicable activities.
Ensure accurate documentation of all plant tracking numbers, lot numbers, and all other applicable information.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
Experience in general production, preferably a regulated field producing for human consumption. Or, any satisfactory combination of experience and training which clearly demonstrates the ability to perform the above-described duties.
Effective time-management skills and ability to multi-task
Ability to perform the job duties in indoor and greenhouse climates of varying weather conditions.
Ability to work in a fast-paced, changing and challenging environment.
Requires work around plant material, which could include exposure to plant pollen and/or dust.
Requires ability to sit, stand, and/or do repetitive actions with your hands for long periods of time.
Requires ability to lift up to 50 lbs to torso level.
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range$20—$20 USD
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam:
Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.
Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.
Verizon Agent
Agent Job In Wethersfield, CT
We are looking to hire self-motivated, driven and highly ambitious individuals for our inside sales organization. We are looking to fill seats for our Verizon FIOS/5G campaign. Our company Axe Elite, prides on working and developing into the best version of ourselves each day. We provide daily training, mentorships, self-development exercises and tools to allow you to live by design and not by default.
Qualifications:
18 years or older
Reliable transportation
Open-minded
Eagerness to self-improve
Efficient in Microsoft
Responsibilities
Maintain a positive attitude
Reach prospective clients
Operate as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Why Axe
No experience required
Daily trainings and self- development
Monthly recognitions
Paid trips
Bonuses
Compensation: $36,000.00 - $100,000.00 per year
Reservationist
Agent Job In Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: *************************************************************** This position is responsible for providing superior customer service via phone and other electronic means.
Primary Duties and Responsibilities: includes but not limited to:
* Answers and processes all incoming communications with internal and external guests
* Facilitates processes and creates reservations for Hotel, Events, Restaurants and other amenities in accordance with our criteria, established by Revenue Management department
* Evaluates player ratings to determine access and availability of marketing promotions
* Utilizes cross and up-sell techniques to generate additional revenue for designated products, services or amenities
* Assists members of the Executive Host and Player Development departments with retrieving customer information, creating VIP reservations and issuing complimentary offers
* Troubleshoots guest issues with online logins for MyMoheganSun.com and gaming accounts
* Knowledge of all aspects of the Momentum program and promotes the benefits to transient guests
* High level knowledge of property information including events, promotions, operational procedures, etc.
* Communicates with multiple departments to resolve guest questions and issues via telephone and email
Secondary Duties and Responsibilities:
* Assists other related departments in additional overflow duties
* Provides correct property information
* Distributes arena and special event tickets
* Captures and records after-call reason codes to track types of calls received when required
* Responsible for communicating any system or equipment issues that could impact job productivity or performance
* Attends quarterly department meetings
Minimum Education and Qualifications
* High School Diploma or equivalent
* Previous experience in a Contact Center, Marketing, Special Events, Hotel Operations, Box Office/Arena Club Operations or related customer service position
* Basic knowledge of Microsoft Office and navigating the internet
* Intermediate knowledge on how to download and login to an app
* Basic technology troubleshooting skills
* Excellent verbal communication skills and can write professionally
Competencies: Incumbent will master the following competencies while in this position:
* Strong written and verbal communication skills
* Internal training and techniques
* Mohegan Sun's sales techniques
* Effective listening skills that support effective customer service techniques
* Will have in depth knowledge off Call Center applications as well as the gaming and reservation systems, SharePoint, Strivacity, Workday, and EZ Links
Training Requirements:
* Must complete the Mohegan Sun Reservationist training course
* Knowledge of GUI, ACSC, LMS, Passkey, Avatar, ACT, Artics, GHS, Stricacity, SharePoint, and Finesse
* Annual HR, Compliance, and Cyber Security training
Physical Demands and Work Environment:
* Office work environment
* Fast-pace call center
* Must be able to sit and stand for extended periods of time
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
BIA Customer Service Agent (personal lines)
Agent Job In Avon, CT
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.
We are currently searching for Customer Service Agents to join us in one of our Connecticut locations. We have offices in Avon, Enfield, Mansfield, Southbury and Fairfield. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.
The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.
We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.
Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must.
The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
Geek Squad Agent (Retail Store)
Agent Job In Waterford, CT
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help set up and repair technology devices for customers
* Monitor service queues and provide accurate status updates to customers
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience in working in retail or customer service
* Passion for technology and desire to solve problems
* Must be able to adapt and learn new skills in a fast-paced industry
* Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID981183BR
Location Number 000549 Waterford CT Store
Address 913 Hartford Tpke$15 - $20.57 /hr
Pay Range $15 - $20.57 /hr
Call Center Specialist / Talent Pool (Connecticut / Hybrid)
Agent Job In Hartford, CT
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Make a Difference in Healthcare: Join FreedomCare in Connecticut!
Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Connecticut. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalation frustrated callers successfully.
Time management: Strong time management skills and be able to prioritize tasks. Must be able to meet and exceed.
Technology: Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our Connecticut FreedomCare Hub office 2-3 days per week. Our office locations in Connecticut are located in Hartford and West Hartford.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Salary Range$18-$22 USD
Ticket Agent Job
Agent Job In Worcester, MA
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
Medical Insurance Customer Service Representative
Agent Job In Hartford, CT
Ultimate Staffing is actively seeking an experienced Medical Insurance Customer Service Representative to join their client's dedicated team in Connecticut. This position plays a crucial role in providing exceptional service to customers by addressing inquiries and issues related to medical insurance with a high level of professionalism and efficiency. The hours are 11:30 AM - 8:00 PM M-F, Bilingual
Connect with us ay 860.524.5573 or
Responsibilities:
Responding promptly to customer inquiries regarding medical insurance policies and coverage.
Assisting customers in understanding their insurance benefits and resolving any issues or concerns.
Updating and maintaining accurate customer records in the database.
Communicating effectively with customers and internal departments to ensure a smooth resolution process.
Ensuring all customer interactions align with company policies and procedures.
Requirements:
Previous experience in a customer service role, preferably within the medical insurance industry.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Proficiency in using computer systems and databases.
Ability to work effectively in a fast-paced environment.
Work Hours:
Monday to Friday, 2nd shift.
Benefits:
The position offers a competitive salary with a maximum pay of $22.00 per hour, along with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off.
Additional Details:
Ultimate Staffing Services is committed to providing a supportive work environment and opportunities for professional growth. If you are interested in this exciting opportunity, please apply directly to this job posting for consideration.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Packaging Agent
Agent Job In Uxbridge, MA
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you're interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
SCHEDULE
Monday to Friday, 6:30am - 3:00pm
CORE JOB DUTIES
Executing tasks assigned by department leadership.
Measuring, packaging, and labeling products
Compares product with product standards to ensure quality.
Maintaining a sanitary work environment
Safely transport products from workspace to storage area
Ensure that all functions are performed to the highest standard of quality and compliance
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
1 year (2-3 years preferable) of hands-on experience in a factory, production or manufacturing fast-paced environment with measurable goals and working standards, preferred.
Strong attention to detail and ability to adhere to strict policies and procedure
Ability to measure, package and label in a precise manner
Effective time-management skills and ability to multi-task
Ability to work in a fast-paced, changing and challenging environment
Proficiency in windows-based software and point of sale applications a plus
Requires work around plant material, which could include exposure to plant pollen and/or dust.
Requires ability to sit, stand, kneel, and/or do repetitive actions with your hands for long periods of time.
Requires ability to lift up to 50 lbs to torso level.
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range$18—$18 USD
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam:
Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.
Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.
Box Office Ticket Agent
Agent Job In Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES
IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:
***************************************************************
This position is responsible for both ticket and gift card sales for the property, while providing superior customer service.
Primary Duties and Responsibilities: includes but not limited to:
Sells ticket via walk up and over the phone
Processes gift card transactions via walk up, over the phone and via Mohegansun.com online store
Secondary Duties and Responsibilities:
Distributes will call for all ticketed events
Helps support related in-house departments, as needed
Maintains confidentiality in regards to event and guest information
Minimum Education and Qualifications:
Previous money handling experience
Must be familiar with a computer
Competencies: Incumbent will master the following competencies while in this position:
Able to read, understand and communicate all necessary information
Excellent guest service skills
Training Requirements:
Knowledge of the Mohegan Sun gift card database system
Proficiency in Box Office ticketing software and other applicable computer programs
Physical Demands and Work Environment:
Must be able to adapt to a high energy environment that is constantly changing
Must be able to sit and stand for extended periods of time
Must be able to lift up to 30 lbs.
Must be able to work long hours, nights, weekends and holidays, as assigned
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
#JoinOurWinningTeam
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.