Agent Jobs in Union, NJ

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  • Bilingual Customer Support Agent - Spanish and English

    TTEC 4.4company rating

    Agent Job 17 miles from Union

    Bilingual Customer Service Representative - Spanish English - Remote in New York Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - Spanish-English working remotely in New York State, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role At least 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Great written and verbal communication skills in Spanish-English Computer experience High speed internet connection (>25mbps). A hardwired connection to your home router is recommended. What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $19.92 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit ************************* for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to the Team Leader. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-NY-MaltaJob _Customer Care Representative
    $19.9 hourly 3d ago
  • Client Services Representative

    TSR Consulting Services, Inc. 4.9company rating

    Agent Job 9 miles from Union

    Position: Full-Time Permanent Role with a Global Leader in HR Solutions Permanent This role is responsible for providing comprehensive payroll support to clients, ensuring accurate payroll processing, compliance, and troubleshooting. The position is integral in maintaining high levels of client satisfaction by addressing employer-level payroll concerns with a focus on efficiency, accuracy, and client education. Key Responsibilities: Primary Client Liaison: Act as the main point of contact for employer-level payroll concerns. Address client inquiries regarding payroll processing, tax compliance, and system navigation. Maintain a strong rapport with clients through consistent communication via phone, email, and chat. . Client Education & Support: Offer proactive payroll solutions to improve client satisfaction and retention. Educate clients on system functionalities, payroll regulations, and operational efficiencies. Assist clients in leveraging technology for payroll automation and compliance reporting. Performance & Efficiency: Work in a fast-paced, structured environment with a focus on key performance metrics such as response time, resolution rate, and client satisfaction scores. Maintain accurate documentation of client interactions and issue resolutions in the CRM system. Qualifications: Experience & Skills: Previous client service experience, preferably in payroll, HR, or financial services. Strong problem-solving skills to diagnose and resolve payroll issues efficiently. Excellent communication skills (written and verbal) to interact with clients and internal teams effectively. Organizational skills to manage multiple client accounts and deadlines. Ability to work independently while collaborating within a team-oriented environment. Technical Proficiency: Familiarity with payroll software and HRIS systems is a plus. Basic knowledge of payroll regulations and compliance requirements. Proficiency in Microsoft Office (Excel, Word, Outlook) and customer support tools. Why Join? Opportunity to work with a globally recognized leader in HR solutions. Hybrid work model for a balanced work-life experience. Career growth potential within a structured, client-focused environment. Hands-on experience in payroll compliance, problem-solving, and client relationship management.
    $35k-45k yearly est. 16d ago
  • Part-Time Customer Service Agent (32hrs.)

    Wakefern Food Corp 4.5company rating

    Agent Job 5 miles from Union

    About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , and Di Bruno Brothers banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailers compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. About You Your contribution The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSA represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSA serves as a first-contact associate for store logistical needs. What you will do The core functions of this position include, but are not limited to, the following: Answer and respond to inbound calls and emails from retail locations Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required Complete order poll monitoring from start to finish Create a report card; explain how to create a report card Create, adjust, cancel and understand a store order Create, update, cancel and understand a store return Understand basic information on an invoice, delivery receipt, loading diagram Understand, create and update an ordering schedule Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces What we're looking for High school graduate or equivalent Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume Strong problem solving and critical thinking skills Ability to work in a fast-paced environment without constant direct supervision Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS) Work schedule flexibility; Split Work Week (any 4 out of 7 days) - Saturday and Sunday weekend coverage required 1st shift; 8am-4pm or 9am-5pm Retail experience preferred Multiple language experience preferred How you will succeed Core Competencies: Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two way communication. Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships. Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work. Embrace Change: Looks for new ways of working by supporting advancements in processes and technology. Develop You: Identifies and capitalizes on opportunities for personal and professional career growth. Drive for Results: Supports divisional and strategic objectives through achievement of work goals. How you will work Ability to sit and work at a desk for long periods of time Ability to view screens for long periods of time
    $28k-33k yearly est. 22d ago
  • Temp to Hire Customer Service Rep. In Saddle Brook - Up to 55k!

    Beacon Hill 3.9company rating

    Agent Job 17 miles from Union

    Our client, a fast-growing food and beverage manufacturer based in Saddle Brook, NJ, is seeking a Customer Service Representative to join their team. They are looking for a motivated, reliable, and enthusiastic individual to provide support to customers, field teams, and distributors. About You: High school diploma or equivalent required; associate degree preferred Strong multitasking skills and the ability to stay organized under pressure Excellent verbal and written communication skills Proven attention to detail and accuracy in data entry Comfortable with basic computer systems and software (e.g., Microsoft Office, order entry systems) Ability to work both independently and as part of a collaborative team Bilingual in English & Spanish is a plus Previous customer service or call center experience is a bonus, but not required About the Job: Answer inbound calls and respond promptly to customer inquiries Accurately enter and update customer orders in the system Monitor and follow up on order statuses, ensuring timely deliveries Address and troubleshoot customer concerns; escalate issues as necessary Collaborate with internal departments, field personnel, and distribution partners to coordinate order fulfillment Maintain a high standard of professionalism, empathy, and responsiveness in all customer interactions Thrive in a fast-paced, ever-changing environment while managing multiple priorities Our client is seeking an eager and professional individual to join their fast-paced team on a temp-to-hire basis. This is a fully onsite position, five days a week, with a potential permanent salary of up to $55,000 per year. If you're interested in this opportunity, please apply today with a Microsoft Word version of your resume! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you! Beacon Hill. Employing the Future (TM)
    $55k yearly 1d ago
  • Client Services Representative

    Nasco Stone + Tile 3.9company rating

    Agent Job 9 miles from Union

    Nasco Stone & Tile is currently seeking an exceptional Senior Client Services Representative to join our Port Reading, NJ onsite team! As a Customer Service Representative, we need someone who is ready to provide a variety of support to our sales team and clients. Responsibilities ● Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment. ● Address customer inquiries and order issues from order entry to order delivery. ● Participates in special projects and performs additional duties as required. Qualifications ● 3 years of customer service experience preferred. ● Focus on customer account management preferred. Competencies ● Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. ● Ability to demonstrate strong organizational and problem-solving skills required. ● Ability to demonstrate strong interpersonal relationship-building skills. ● Must have a moderate level of computer skills in Word and Excel. ● Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively. ● Ability to work in a fast-paced environment. Benefits ● 401K with company Match ● Health Insurance ● Paid Vacation Company Nasco is a multi-generational family owned and operated business importing and supplying natural stone from all over the world for over 50 years. We specialize in supplying directly to large-scale commercial as well distributors around the country through our architectural and design community. We have a NYC Flagship Showroom as well as a Corporate Headquarters and showroom in New Jersey where we stock 5,000,000 SF of stone and tile. **********************
    $44k-76k yearly est. 9d ago
  • HealthMarkets Insurance Agent

    Healthmarkets 4.9company rating

    Agent Job 3 miles from Union

    If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622
    $72k-84k yearly est. 13d ago
  • Claims Trainee, PIP- Independent Agent Channel

    Plymouth Rock Assurance 4.7company rating

    Agent Job 9 miles from Union

    In this fast-paced role, PIP Claims Representatives adjust first party personal injury claims according to state compliance requirements and guidelines. Essential Functions and Responsibilities This position will handle Personal Injury Protection claims in multiple states, including NJ and PA The PIP Claim Representative will receive between 3 to 5 first reports a day with a priority on patient contact, service, and claim disposition. Daily duties include first claim reports, Image Right tasks, medical bill review, treatment monitoring, reserve assessment and Nursing interaction. Maintains an effective follow-up system on pending files, prioritizes and handles multiple tasks simultaneously, adjusting to fluctuating workload, and advises injured parties as to the status of their claim. Investigates and interprets policy provisions and conditions to make a coverage determination. Functional knowledge of medical terminology and anatomy with a thorough understanding of Personal Injury Protection claim handling regulatory requirements is preferred but not necessary. The PIP Claim Representative must have the ability to multitask in time sensitive situations. Ensures that service, loss, and expense control are maintained at all times. Adheres to privacy guidelines, law and regulations pertaining to claims handling. Candidates must have strong customer service, organization, verbal and written skills and have the ability to work in a small team environment. Qualifications and Education College graduates are welcomed to apply! 1-3 years of PIP claims, other claims fields, or customer service preferred. A Bachelor's degree from an accredited four-year college or university is a plus. Basic personal computer skills including working knowledge of Microsoft Office Suite products. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
    $35k-43k yearly est. 17d ago
  • Customer Service Representative

    Masis Staffing Solutions 3.7company rating

    Agent Job 14 miles from Union

    Masis Staffing Solutions is assisting our client in searching for a Customer Service Representative in Edison NJ. Position is temporary and 100% onsite. Salary: $20 to $24 per hour, 40 hour week Schedule: Monday thru Friday, 8am to 5pm, onsite We are looking for a dedicated Customer Care Representative to join our team! In this role, you will play a crucial part in delivering excellent customer service, handling inbound calls, and ensuring that our customers have positive experiences. Key Responsibilities: · Respond to customer inquiries via phone, email, or chat · Provide product information and assist with troubleshooting · Handle customer complaints and resolve issues in a timely manner · Coordinate with other departments to fulfill customer requests · Maintain accurate customer records in the system · Track and update order status, shipping, and delivery information · Follow up with customers to ensure satisfaction and address any concerns Qualifications: · Strong verbal communication skills with an ability to speak clearly and professionally. · Excellent active listening and problem-solving abilities. · Ability to stay calm and handle upset customers with empathy and professionalism. · Proficiency in email communication, order entry, and managing service calls. · Must be able to thrive in a fast-paced, high-energy environment. · Ability to handle multiple tasks simultaneously while maintaining attention to detail. · Previous customer service experience is preferred.
    $20-24 hourly 1d ago
  • Customer Service Representative

    East Coast Warehouse & Distribution 3.9company rating

    Agent Job 5 miles from Union

    The Customer Service Representative (CSR) is responsible for providing excellent customer support, processing orders, handling inquiries, and ensuring smooth communication between customers and warehouse operations. The CSR will work closely with logistics, warehouse, and sales teams to ensure timely and accurate fulfillment of customer requests. Key Responsibilities: Customer Support & Order Processing: Serve as the primary point of contact for customer inquiries regarding orders, shipments, inventory, and general service needs. Process customer orders accurately and efficiently in the warehouse management system (WMS). Communicate order status, shipping details, and any delays to customers in a timely manner. Handle customer complaints and resolve issues professionally to maintain customer satisfaction. Warehouse Coordination & Logistics Support: Work closely with warehouse and logistics teams to ensure timely picking, packing, and shipping of orders. Monitor inventory levels and communicate shortages or stock discrepancies to customers and internal teams. Coordinate with carriers and freight companies to track shipments and resolve delivery issues. Documentation & Data Management: Maintain accurate records of customer interactions, order transactions, and issue resolutions. Generate and review reports related to order fulfillment, customer complaints, and service metrics. Assist with invoicing, billing inquiries, and returns processing as needed. Team Collaboration & Process Improvement: Support internal teams by providing customer feedback and insights to improve warehouse operations. Assist in implementing customer service policies and best practices to enhance service quality. Participate in team meetings to review performance, discuss challenges, and propose solutions. Qualifications & Skills: High school diploma or equivalent; associate's or bachelor's degree preferred. 1-3 years of experience in customer service, preferably in a warehouse, logistics, or distribution environment. Strong communication and problem-solving skills. Proficiency in warehouse management systems (WMS), Microsoft Office (Excel, Word, Outlook), and customer service software. Ability to multitask, prioritize, and work in a fast-paced environment. Knowledge of supply chain, shipping, and warehouse processes is a plus. Work Environment: Office-based role within a warehouse setting, requiring occasional interaction on the warehouse floor. Fast-paced, customer-driven environment with frequent problem-solving and communication needs.
    $30k-38k yearly est. 19d ago
  • Customer Service Representative

    Nutrabio Labs, Inc.

    Agent Job 15 miles from Union

    Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.
    $30k-39k yearly est. 25d ago
  • Personal Lines CSR

    Stone Hendricks Group

    Agent Job 5 miles from Union

    We are a family-owned and operated independent insurance agency with a 60-year history of serving New Jersey and beyond. We pride ourselves on building strong relationships with our clients and providing exceptional service. We are seeking a friendly and reliable Personal Lines CSR to join our close-knit team. In this role, you will be the primary point of contact for our valued clients, assisting them with their insurance needs and ensuring a positive experience. Responsibilities: Assist clients with policy changes, billing inquiries, and claims support. Issue insurance ID cards, certificates of insurance, and other policy documents. Process endorsements and renewals. Maintain accurate client records. Qualifications: 2+ years of experience in personal lines insurance Active Property & Casualty (P&C) license Strong computer skills (Microsoft Office Suite) Excellent communication and interpersonal skills Benefits: Competitive salary, depending on experience 401(k) with employer match Paid time off Health, dental, vision, and life insurance
    $30k-39k yearly est. 19d ago
  • Inside Customer Service Representative

    Grignard Company

    Agent Job 6 miles from Union

    Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!
    $30k-39k yearly est. 24d ago
  • Customer Service Representative (On-Site) - NJ

    FOCO 4.0company rating

    Agent Job 15 miles from Union

    This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
    $30k-38k yearly est. 22d ago
  • Customer Service Representative

    Kase 3.6company rating

    Agent Job 17 miles from Union

    A leading AI-driven technology company is seeking a Customer Service Representative to join its growing Customer Success team. This company is transforming content integrity and AI detection by providing innovative solutions to educators, businesses, and publishers worldwide. About the Role As a Customer Service Representative, you'll be the first point of contact for both B2B and B2C customers, ensuring they receive timely and effective support. You'll play a key role in troubleshooting issues, guiding customers on product use, and collaborating with internal teams to enhance the overall customer experience. Key Responsibilities Provide professional and timely support to customers via various channels. Assist users in understanding and utilizing AI-powered tools. Troubleshoot technical and account-related issues, escalating when necessary. Gather customer feedback to improve products and services. Monitor and report on customer trends using CRM systems (Salesforce preferred). Work closely with Marketing, Product, and Sales teams to optimize the customer journey. Who You Are A customer-first problem solver with strong communication skills. Detail-oriented, highly organized, and able to manage multiple inquiries effectively. Comfortable learning and working with new technology and support tools. Passionate about education, AI, or tech-driven industries. Requirements 5+ years of experience in customer service or support (SaaS experience is a plus). Strong verbal and written communication skills for both B2C and B2B interactions. Familiarity with customer support platforms (Zendesk, Salesforce, etc.). Ability to work independently while collaborating across teams. Additional language proficiency is a plus. Why Join? Work in a fast-growing, innovative company at the forefront of AI technology. Career growth opportunities in customer success, technical support, or leadership roles. Collaborative and supportive work culture. Competitive salary and benefits package. If you're looking to advance your career in customer success within a cutting-edge AI environment, apply today!
    $30k-38k yearly est. 1d ago
  • Customer Service Representative

    Frank P. Licato Agency

    Agent Job 11 miles from Union

    Independent Insurance Agency for 68 years. Looking for prior insurance experience and must be licensed in Property/Casualty in New Jersey. Role Description This is a Full Time/Part Time on-site role for a Customer Service Representative located in South Plainfield, NJ. The Customer Service Representative will be responsible for managing customer inquiries, providing support to clients, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include responding to phone calls and emails, resolving customer issues, maintaining detailed records of customer interactions, and collaborating with other team members to improve service quality. Qualifications Strong Customer Service, Customer Support, and Customer Satisfaction skills Experience in managing Customer Experience Excellent communication and interpersonal skills Ability to work effectively in a team and independently Proficient in using customer service software and tools Prior experience in a customer service role is a plus High school diploma or equivalent required; further education is a benefit
    $30k-39k yearly est. 1d ago
  • Customer Service Representative- ERISA Fidelity Department

    Colonial Surety Company

    Agent Job 25 miles from Union

    Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!
    $45k yearly 22d ago
  • Customer Service Rep

    Ultimate Staffing 3.6company rating

    Agent Job 19 miles from Union

    Full Ultimate staffing is assisting one of our clients a family-owned dairy and food distribution company seeking motivated Customer Service Representative to join their team. We are a high-volume call center (No cold calling) that revolves around the needs of our customers. We serve a wide range of customers including restaurants, schools, hospitals and nursing facilities, independent grocers, specialty retailers. We separate ourselves from competition by providing world class service and seek team members who share a passion to serve. Please reach out to us and find out how you can become a member of our team. JOB DESCRIPTION Making inbound/outbound calls Heavy Order entry/data entry Speak clearly and professionally with customers Work independently and with a team to accomplish daily objectives Serves customers by providing product and service information and resolving product and service problems. QUALIFICATIONS 1 year customer service experience Computer Proficiency This job requires a heavy amount of email communications. Must be proficient in email/ Outlook Spanish/English Bilingual is not required but a huge a plus Basic knowledge of Word and Excel Ability to multitask Positive Attitude Reliable Attendance a must Must be able to commute daily to Teaneck NJ Remote : This is not a remote option, it is an in office position. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Normal Shift is 10am-6pm or possibly 11am-7pm Monday-Friday Occasional Sunday shift available Payrate - $21- $22/hr All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $21-22 hourly 1d ago
  • Retail Appointment Setter - Part Time - On-Site

    Marvin Replacement

    Agent Job 17 miles from Union

    Are you looking for a flexible, part-time opportunity to earn extra income? Are you outgoing, love talking to people, and want to be part of a growing company? Look no further-this could be the perfect fit for you! As a Brand Ambassador, you'll represent Marvin Replacement at retail locations, trade shows, and events, engaging with customers and generating leads for our in-home consultation services. Highlights of your role Customer Engagement: Actively interact with customers at retail locations, providing information about Marvin products and capturing leads for consultations. Promotional Activities: Set up and maintain kiosk displays, ensuring a professional and welcoming presentation of materials. Lead Generation: Accurately collect and report lead information, focusing on converting customer interactions into appointments. What's In It for You: Competitive Pay: Earn an hourly wage plus performance bonuses every pay period! Unlimited earning potential! Flexible Scheduling: Choose from a variety of shifts to fit your lifestyle: days, evenings, weekdays, and weekends. Paid Training: Receive comprehensive training both in-office and in the field to ensure your success. Mileage and tolls reimbursement Compensation Earn $18-$25 per hour with a starting base pay of $18 per hour and weekly performance bonuses! You're a good fit if you have (or if you can) Communication Skills: You're outgoing, empathic, and enjoy engaging with a diverse range of people. Resilience: You have a positive demeanor and the ability to handle customer rejections while staying motivated to engage with new prospects. Reliable Transportation: You can travel between locations as needed. Also want to make sure you have 18 years of age or older Must have a smartphone Flexibility to work a minimum of 15 hours per week Able to lift 40 pounds Able to stand for extended periods Able to setup and/or tear down events, which could include over an hour of physical activity. We invite you to See Yourself at Marvin From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. Join the more than 8,000 Marvin team members. Apply today! Marvin is an Equal Opportunity Employer This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. #LI-GH1
    $18-25 hourly 14d ago
  • Experienced Insurance Agent

    Healthmarkets 4.9company rating

    Agent Job 11 miles from Union

    If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622
    $72k-84k yearly est. 13d ago
  • Retail Appointment Setter - Part Time - On-Site

    Marvin Replacement

    Agent Job 21 miles from Union

    Are you looking for a flexible, part-time opportunity to earn extra income? Are you outgoing, love talking to people, and want to be part of a growing company? Look no further-this could be the perfect fit for you! As a Brand Ambassador, you'll represent Marvin Replacement at retail locations, trade shows, and events, engaging with customers and generating leads for our in-home consultation services. Highlights of your role Customer Engagement: Actively interact with customers at retail locations, providing information about Marvin products and capturing leads for consultations. Promotional Activities: Set up and maintain kiosk displays, ensuring a professional and welcoming presentation of materials. Lead Generation: Accurately collect and report lead information, focusing on converting customer interactions into appointments. What's In It for You: Competitive Pay: Earn an hourly wage plus performance bonuses every pay period! Unlimited earning potential! Flexible Scheduling: Choose from a variety of shifts to fit your lifestyle: days, evenings, weekdays, and weekends. Paid Training: Receive comprehensive training both in-office and in the field to ensure your success. Mileage and tolls reimbursement Compensation Earn $18-$25 per hour with a starting base pay of $18 per hour and weekly performance bonuses! You're a good fit if you have (or if you can) Communication Skills: You're outgoing, empathic, and enjoy engaging with a diverse range of people. Resilience: You have a positive demeanor and the ability to handle customer rejections while staying motivated to engage with new prospects. Reliable Transportation: You can travel between locations as needed. Also want to make sure you have 18 years of age or older Must have a smartphone Flexibility to work a minimum of 15 hours per week Able to lift 40 pounds Able to stand for extended periods Able to setup and/or tear down events, which could include over an hour of physical activity. We invite you to See Yourself at Marvin From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. Join the more than 8,000 Marvin team members. Apply today! Marvin is an Equal Opportunity Employer This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. #LI-GH1
    $18-25 hourly 14d ago

Learn More About Agent Jobs

How much does an Agent earn in Union, NJ?

The average agent in Union, NJ earns between $23,000 and $100,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Union, NJ

$48,000

What are the biggest employers of Agents in Union, NJ?

The biggest employers of Agents in Union, NJ are:
  1. HNTB
  2. SMS International Shore Operations
  3. Uniuni Logistics
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