Agent Jobs in Union City, NJ

Position: Full-Time Permanent Role with a Global Leader in HR Solutions Permanent This role is responsible for providing comprehensive payroll support to clients, ensuring accurate payroll processing, compliance, and troubleshooting. The position is integral in maintaining high levels of client satisfaction by addressing employer-level payroll concerns with a focus on efficiency, accuracy, and client education. Key Responsibilities: Primary Client Liaison: Act as the main point of contact for employer-level payroll concerns. Address client inquiries regarding payroll processing, tax compliance, and system navigation. Maintain a strong rapport with clients through consistent communication via phone, email, and chat. . Client Education & Support: Offer proactive payroll solutions to improve client satisfaction and retention. Educate clients on system functionalities, payroll regulations, and operational efficiencies. Assist clients in leveraging technology for payroll automation and compliance reporting. Performance & Efficiency: Work in a fast-paced, structured environment with a focus on key performance metrics such as response time, resolution rate, and client satisfaction scores. Maintain accurate documentation of client interactions and issue resolutions in the CRM system. Qualifications: Experience & Skills: Previous client service experience, preferably in payroll, HR, or financial services. Strong problem-solving skills to diagnose and resolve payroll issues efficiently. Excellent communication skills (written and verbal) to interact with clients and internal teams effectively. Organizational skills to manage multiple client accounts and deadlines. Ability to work independently while collaborating within a team-oriented environment. Technical Proficiency: Familiarity with payroll software and HRIS systems is a plus. Basic knowledge of payroll regulations and compliance requirements. Proficiency in Microsoft Office (Excel, Word, Outlook) and customer support tools. Why Join? Opportunity to work with a globally recognized leader in HR solutions. Hybrid work model for a balanced work-life experience. Career growth potential within a structured, client-focused environment. Hands-on experience in payroll compliance, problem-solving, and client relationship management.

Are you driven by a highly competitive compensation structure? Is securing your financial independence and inspiring others to do the same important to you? Whether you are new to insurance sales or an experienced financial professional looking to accelerate your career, joining Bankers Life can propel your success. Make a difference in your community by guiding people through their retirement needs and situations. In this role, you will assess clients' financial needs, provide expert life and health insurance recommendations, and deliver exceptional customer service. As a Bankers Life team member, you will develop while building lasting relationships. Money Matters 1st year: $40,000 - $65,000 3rd year: $60,000 - $90,000 5th year: $75,000 - $130,000 The above income ranges are averages across all Insurance Sales Agents. You Inspire Us At Bankers Life we pride ourselves on your career development, backing our team members to reach new heights with our three career tracks: Financial Professional - Develop a deep understanding of our products and become a top producing veteran agent with passive income streams. Jump in right away as an Insurance Sales Agent and start building your product knowledge and career momentum. Sales Leadership - Hit the ground running and ascend with our mentorship as a leader on our management team. Build and lead your own team; transition to a management role can happen as early as your second year. Financial Representative/Financial Advisor - When the time is right, expand your career into wealth management. Fully paid study programs for insurance licensing, SIE, Series 6, Series 7, Series 63, Series 66, Series 65, and CFP . Our career paths and training programs provide the support you need to take your career in any direction you choose and the flexibility to move through the different paths when it's right for you. We Empower You Participate in training, named as an Apex Award Winner by Training magazine consecutively since 2012 Take pride in your career development with our three career tracks: Financial Professional, Sales Leadership and Investment Advisor Earn highly competitive commission structure, passive income opportunities and bonus programs, retirement savings program and more Benefit from sales leads, marketing tools, mentorship and leading technology at your fingertips Immerse in all expenses paid trips and conventions Bankers Life , a subsidiary of CNO Financial, is a Fortune 500 company with a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission: ********************************

About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , and Di Bruno Brothers banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailers compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. About You Your contribution The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSA represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSA serves as a first-contact associate for store logistical needs. What you will do The core functions of this position include, but are not limited to, the following: Answer and respond to inbound calls and emails from retail locations Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required Complete order poll monitoring from start to finish Create a report card; explain how to create a report card Create, adjust, cancel and understand a store order Create, update, cancel and understand a store return Understand basic information on an invoice, delivery receipt, loading diagram Understand, create and update an ordering schedule Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces What we're looking for High school graduate or equivalent Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume Strong problem solving and critical thinking skills Ability to work in a fast-paced environment without constant direct supervision Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS) Work schedule flexibility; Split Work Week (any 4 out of 7 days) - Saturday and Sunday weekend coverage required 1st shift; 8am-4pm or 9am-5pm Retail experience preferred Multiple language experience preferred How you will succeed Core Competencies: Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two way communication. Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships. Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work. Embrace Change: Looks for new ways of working by supporting advancements in processes and technology. Develop You: Identifies and capitalizes on opportunities for personal and professional career growth. Drive for Results: Supports divisional and strategic objectives through achievement of work goals. How you will work Ability to sit and work at a desk for long periods of time Ability to view screens for long periods of time

Provide the highest level of customer service to internal and external customers with respect to all aspects of the order process including order placement, order management, customer knowledge, warranty processing, and plant follow-up. Maintain solid interdepartmental and customer relationships by addressing questions and concerns with speed and professionalism. Act as the "Voice of the Consumer " to equally improve the products for our customers as we do for our company. Essential Duties Providing customer service to our customers in a call center environment. Providing customer service to external customers with respect to all aspects of the order process including order placement, customer and plant follow up, and product inquiries. Providing proactive service to customers by educating them regarding products and alternative choices as well as assisting our Sales Department in placing proactive outgoing service calls to customers. Perform other duties as assigned. Manage inbound and outbound calls in a timely manner Keep accurate real-time records of all conversations in our database. Build relationships with external & internal customers via phone and e-mail to assist with all inquiries. Work as "sales support” for our Sales Team. Provide world-class service by delivering an effortless customer experience. Qualifications Required H.S. Diploma or General Education Degree (GED) Required Bachelor's Degree Preferred Past Customer Service experience, especially in a call center environment required Excellent verbal and written communication skills Ability to multitask in a fast paced environment Excellent problem-solving capabilities Strong computer skills: Microsoft Office Suite and Google Suite Highly organized with great attention to detail Outgoing and energetic attitude Must be a team player and perform well under pressure

WHO IS WILSON DANIELS WHOLESALE? Wilson Daniels Wholesale is a family-owned distributor in New York, New Jersey and Connecticut, representing the world's preeminent wines since 2015. We offer a portfolio of terroir-focused wines that are singular expressions of each unique region and spotlight our producers' traditions and heritage alongside their distinctive wines. Headquartered in New York City, the company's offices and in-house tasting room boast views of the Empire State Building in Manhattan's historic, architecturally rich Flatiron District. COME WORK WITH US At Wilson Daniels, we're leaders and educators in luxury wine. Working together to set the highest standards for quality, integrity and excellence, our passionate team of professionals is wholly immersed in every aspect of the fine wine world. We value family, heritage, and wines of distinction. Come and join the world-class Wilson Daniels Portfolio! We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need. ABOUT THE JOB Wilson Daniels Wholesale is seeking a Sales Representative with fluency in either Spanish, Italian or French. The Sales Representative is accountable for the profitable achievement of sales objectives associated with their assigned market. This position will be result oriented, focusing on sales goals and initiatives, profitability, marketing, and growing brand positions in the marketplace. THE DAY-TO DAY • Sales Representatives are expected to promote brands and increase brand awareness, by increasing brand visibility and conducting staff training/education programs within their accounts. • Develop new business relationships with decision makers while identifying potential customers and developing a business plan to reach them. • Ensure execution of the developed sales strategies, objectives, goals and targeted revenue generation by partnering with key retailers and establishments in the specified market. • Have extensive knowledge of the company's products and knowing in-depth features and benefits of each compared to the competition. • Prepare professional sales presentations for each account call tailored to current supplier programs and the needs of the customer. • Gain knowledge of customer's business operations and coordinating multiple and diverse options for selling the company's products to each. • Assist and participate in trade and consumer events. • Meets annual shipment and performance goals. AM I THE RIGHT FIT? • MUST be fluent in at least one of these languages Spanish, Italian and/or French • MUST reside in NYC • MUST have experience within the hospitality industry or wine related background • Possess drive, motivation and acute attention to detail in ensuring all sales opportunities are captured and explored. • Established working relationships with key accounts in given territory. • Ability to make a smart business decision based on growing sales, profitability and market shares. • Proven track record of successful selling, or a strong desire to sell. • Excellent communication, negotiation, analytical and objection handling skills and ability to do so in either Spanish, French, or Italian. • Persuasive presentation skills and the ability to close deals. • Bachelor's degree preferred or equivalent experience. • Experience in selling domestic and international fine wine is a plus. • Brand building and outside sales experience is preferred. • Computer skills to include Microsoft Office (Excel, Word, PPT a must); experience using Pocket Advantage is a plus. • Ability to work a flexible schedule depending upon the needs of customers.

If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622

Nasco Stone & Tile is currently seeking an exceptional Senior Client Services Representative to join our Port Reading, NJ onsite team! As a Customer Service Representative, we need someone who is ready to provide a variety of support to our sales team and clients. Responsibilities ● Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment. ● Address customer inquiries and order issues from order entry to order delivery. ● Participates in special projects and performs additional duties as required. Qualifications ● 3 years of customer service experience preferred. ● Focus on customer account management preferred. Competencies ● Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. ● Ability to demonstrate strong organizational and problem-solving skills required. ● Ability to demonstrate strong interpersonal relationship-building skills. ● Must have a moderate level of computer skills in Word and Excel. ● Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively. ● Ability to work in a fast-paced environment. Benefits ● 401K with company Match ● Health Insurance ● Paid Vacation Company Nasco is a multi-generational family owned and operated business importing and supplying natural stone from all over the world for over 50 years. We specialize in supplying directly to large-scale commercial as well distributors around the country through our architectural and design community. We have a NYC Flagship Showroom as well as a Corporate Headquarters and showroom in New Jersey where we stock 5,000,000 SF of stone and tile. **********************

In this fast-paced role, PIP Claims Representatives adjust first party personal injury claims according to state compliance requirements and guidelines. Essential Functions and Responsibilities This position will handle Personal Injury Protection claims in multiple states, including NJ and PA The PIP Claim Representative will receive between 3 to 5 first reports a day with a priority on patient contact, service, and claim disposition. Daily duties include first claim reports, Image Right tasks, medical bill review, treatment monitoring, reserve assessment and Nursing interaction. Maintains an effective follow-up system on pending files, prioritizes and handles multiple tasks simultaneously, adjusting to fluctuating workload, and advises injured parties as to the status of their claim. Investigates and interprets policy provisions and conditions to make a coverage determination. Functional knowledge of medical terminology and anatomy with a thorough understanding of Personal Injury Protection claim handling regulatory requirements is preferred but not necessary. The PIP Claim Representative must have the ability to multitask in time sensitive situations. Ensures that service, loss, and expense control are maintained at all times. Adheres to privacy guidelines, law and regulations pertaining to claims handling. Candidates must have strong customer service, organization, verbal and written skills and have the ability to work in a small team environment. Qualifications and Education College graduates are welcomed to apply! 1-3 years of PIP claims, other claims fields, or customer service preferred. A Bachelor's degree from an accredited four-year college or university is a plus. Basic personal computer skills including working knowledge of Microsoft Office Suite products. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

A banking services company in New York City is looking to add a new Customer Services Representative to their growing team. In this role, the Customer Services Representative will be responsible for for assisting Commercial Banking teams with the handling of all service-related matters for their clients, including operations, account opening and maintenance, cash management, and loan servicing. About the Opportunity: Start Date: ASAP Hours: 9am to 5pm Responsibilities: Establish robust partnerships and open communication with the business, operations, and internal banking teams to effectively liaise, manage workload and help provide a white glove experience for our internal and external clients Assist in the review of daily reports, temporary overdrafts, and funds transfer requests including fee modifications and waivers Collect documents and liaise with clients and internal teams for the account opening process and associated tasks related to KYC Perform client call backs to authenticate and verify client requests related to client transactions, account maintenance and loan servicing Coordinate and manage manual wire and internal transfer requests Assist clients/internal partners via various methods of communication (e.g. online application, phone, chat, in-person, email etc.) Effectively handle the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help contribute to our high-touch brand Perform other duties, as needed Qualifications: 1+ year of Customer Service experience Bachelor's Degree or transferable work experience High School Diploma / GED Solid problem solving and time management skills Exceptional phone etiquette Great interpersonal skills Excellent communications skills (written and verbal) Strong attention to detail Highly organized Desired Skills Previous experience in a Banking setting KYC background

Atlantic Coast Risk Services is a retail insurance brokerage based in Queens, NY, serving clients across the state with a focus on business insurance, especially in construction. The company emphasizes understanding individual client needs, providing tailored coverage options at competitive prices, and delivering exceptional customer service. Role Description This is a full-time on-site role for a Customer Service Representative located in Queens, NY. The Customer Service Representative will be responsible for ensuring customer satisfaction, providing support, and enhancing the overall customer experience on a daily basis. The representative will be able to assist brokers and account executives on accounts as well as manage their own accounts autonomously. Qualifications Experience of 3 years in an Insurance related filed required Customer Service Representatives and Customer Support skills Knowledge of Acord applications, policy forms, endorsements and COI's. Understanding of renewal marketing and ability to work with carriers and wholesalers directly Knowledge of Construction insurance including Labor Law highly preferred Customer Satisfaction and Customer Service experience Customer Experience expertise Excellent communication and interpersonal skills Ability to problem-solve and work well under pressure Strong attention to detail High school diploma or equivalent required

Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!

The Customer Service Representative (CSR) is responsible for providing excellent customer support, processing orders, handling inquiries, and ensuring smooth communication between customers and warehouse operations. The CSR will work closely with logistics, warehouse, and sales teams to ensure timely and accurate fulfillment of customer requests. Key Responsibilities: Customer Support & Order Processing: Serve as the primary point of contact for customer inquiries regarding orders, shipments, inventory, and general service needs. Process customer orders accurately and efficiently in the warehouse management system (WMS). Communicate order status, shipping details, and any delays to customers in a timely manner. Handle customer complaints and resolve issues professionally to maintain customer satisfaction. Warehouse Coordination & Logistics Support: Work closely with warehouse and logistics teams to ensure timely picking, packing, and shipping of orders. Monitor inventory levels and communicate shortages or stock discrepancies to customers and internal teams. Coordinate with carriers and freight companies to track shipments and resolve delivery issues. Documentation & Data Management: Maintain accurate records of customer interactions, order transactions, and issue resolutions. Generate and review reports related to order fulfillment, customer complaints, and service metrics. Assist with invoicing, billing inquiries, and returns processing as needed. Team Collaboration & Process Improvement: Support internal teams by providing customer feedback and insights to improve warehouse operations. Assist in implementing customer service policies and best practices to enhance service quality. Participate in team meetings to review performance, discuss challenges, and propose solutions. Qualifications & Skills: High school diploma or equivalent; associate's or bachelor's degree preferred. 1-3 years of experience in customer service, preferably in a warehouse, logistics, or distribution environment. Strong communication and problem-solving skills. Proficiency in warehouse management systems (WMS), Microsoft Office (Excel, Word, Outlook), and customer service software. Ability to multitask, prioritize, and work in a fast-paced environment. Knowledge of supply chain, shipping, and warehouse processes is a plus. Work Environment: Office-based role within a warehouse setting, requiring occasional interaction on the warehouse floor. Fast-paced, customer-driven environment with frequent problem-solving and communication needs.

Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!

We are a family-owned and operated independent insurance agency with a 60-year history of serving New Jersey and beyond. We pride ourselves on building strong relationships with our clients and providing exceptional service. We are seeking a friendly and reliable Personal Lines CSR to join our close-knit team. In this role, you will be the primary point of contact for our valued clients, assisting them with their insurance needs and ensuring a positive experience. Responsibilities: Assist clients with policy changes, billing inquiries, and claims support. Issue insurance ID cards, certificates of insurance, and other policy documents. Process endorsements and renewals. Maintain accurate client records. Qualifications: 2+ years of experience in personal lines insurance Active Property & Casualty (P&C) license Strong computer skills (Microsoft Office Suite) Excellent communication and interpersonal skills Benefits: Competitive salary, depending on experience 401(k) with employer match Paid time off Health, dental, vision, and life insurance

Customer Service Associate Port Chester, NY (Hybrid) Zachys Wine International ************** About Zachys Zachys is a fourth-generation family-owned business with a rich history dating back almost eight decades. Founded by Zachy Zacharia in 1944, Zachys has evolved from a corner liquor store into a renowned destination for fine wine and spirits and an internationally recognized auction powerhouse. Our mission is to offer unique experiences and access opportunities to our clients. We offer a comprehensive suite of services encompassing Retail, Storage, and Auction, expertly guiding clients through an extraordinary journey from discovery to curation, and even to consignment. Zachys is headquartered in Port Chester, NY, with an international office in Hong Kong. Our commitment to our employees is to offer an engaging, dynamic, rewarding workplace where we promote what we value: Teamwork, Respect, Knowledge, Service Excellence, Innovation, Community and Accountability. The Job The Customer Service Associate is responsible for providing superior customer sales, service and relationship support to all Zachys clients, addressing their inquiries and resolving any issues utilizing process, business systems and product knowledge, coordinating with internal and external resources to ensure client delight with a positive, friendly demeanor and in a professional manner. Responsibilities Respond promptly to customer inquiries through various communication channels (phone, email, chat, or in-person) with professionalism and courtesy Support the CS Call center queues to ensure client satisfaction by ensuring availability in the queue during hours worked. Provide clear and accurate information to customers regarding products, services, orders, and policies Handle customer complaints and concerns effectively, finding solutions that align with company policies and customer satisfaction goals. Escalate complex issues to the appropriate departments for further investigation and resolution based on escalation policy Proactively engage with customers to build and nurture positive relationships, ensuring they feel valued and understood Adhere to established company processes and procedures related to customer service, ensuring consistency and quality in customer interactions Organize high volume of outgoing property shipments across various carriers and methods Liaise with Wine Specialists to coordinate clients' requests as applicable Liaise with inventory and shipping departments to coordinate clients' logistical requests Assist with auction pre-registration and bid department functions as necessary Attend auctions and service auction registration desk as necessary Requirements The successful person in this position must be able to work independently, and efficiently within a reasonable timeframe. Strong communication skills, both oral and written, are essential; you must be team player with positive and dynamic personality. At least 2 years of customer service experience is required handling storage client expectations Retail and/or restaurant experienced applicants are encouraged to apply Must be proficient with Microsoft Office, especially Excel and Outlook. Basic accounting and inventory/CRM systems knowledge a plus NetSuite experience welcome but not required Hours Days: Monday-Saturday, one day remote, one day off during the week Hours: 9:00am-6:00pm Weekend flexibility required for auction support Zachys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join Opulence Realty Group: Where High-Quality Leads Meet Unlimited Opportunity Are you a driven Real Estate Agent looking for a better way to grow your business? At Opulence Realty, we're redefining the real estate experience-for both agents and clients. Our in-house marketing team generates over 200 premium clients every month, connecting you with serious buyers and sellers who are actively searching for their next property. What We Offer: Premium Leads, Delivered Directly to You We provide high-quality, real-time leads so you can focus on closing deals with motivated clients. Competitive Commission & Incentives Maximize your earnings with our competitive splits, bonuses, and performance incentives designed to reward your success. Cutting-Edge Technology Our exclusive lead management system streamlines your workflow, giving you the tools to manage leads, schedule showings, and close transactions-all in one place. Flexibility with Full Support Enjoy the freedom to work independently, backed by a collaborative and supportive team that's invested in your success every step of the way. Hands-On Training We provide on-site training to get you up to speed with our proprietary technology and systems, ensuring you're equipped to optimize your business and maximize efficiency. Your Role: Build relationships with motivated clients who are actively in the market to buy or sell property. Conduct property showings, open houses, and manage client communications. Represent buyers and sellers throughout the entire transaction process, delivering a smooth and positive experience. Provide expert insights on property values, local market trends, and the buying/selling process. Negotiate offers, contracts, and agreements to secure the best outcomes for your clients. What We're Looking For: An active real estate license in the state of New York. Strong communication, negotiation, and relationship-building skills. Self-motivated, driven, and goal-oriented professionals. Ability to work independently while thriving in a team-focused environment. Ready to Elevate Your Real Estate Career? Join Opulence Realty and gain the leads, tools, and support you need to take your business to the next level. 👉 Apply Now!

In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met. This role handle inquiries, resolve issues, and contributes to a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities include but are not limited to: Respond promptly but no later than 24 hours, to customers' inquiries via calls, emails and chat (approx. 75-100 per day) and continue to correspond with them until ticket is closed. Be a product expert and provide accurate information regarding products, customer orders and services. Assist customers with choosing quantity availability, material, colors, sizes and accessories for orders Assist customers with order placements, replacements, modifications, and cancellations and troubleshoots incorrect orders. Works directly with CSR manager to obtain customer discounts on incorrect or replacement orders, if necessary. Process customer credits in sales entry system for accounting team to refund timely Resolve customer complaints efficiently and effectively. Maintain detailed records of customer interactions and transactions. Assist customers with status updates by checking ERP system or providing shipping tracking numbers Collaborate with manufacturing team to process rush and large quantity orders Liaison between shipping manager and customer regarding ship dates, shipping address verifications, and BOLs. Works with estimating and purchasing department for custom order quotes and drop ship orders. Create production sheets for custom signage for the graphics department Requests tax exempt certificates from the customer, if applicable Perform data entry tasks accurately to ensure client information is up to date in the company ERP system. Skills and Qualifications: Experience in a call center or customer support environment is preferred. Associate's degree or higher preferred. Strong sales skills with the ability to upsell products when appropriate. Proficient typing skills for efficient data entry. Excellent verbal and written communication skills in English; proficiency in Spanish is a plus. Ability to utilize computer systems effectively for client services and data management. Strong problem-solving skills with a focus on customer satisfaction. Ability to work well under pressure while maintaining professionalism.

Do you dream of island breezes, turquoise waters, and planning unforgettable getaways? Join our award-winning travel group as a Virtual Islands Getaways Travel Coordinator and turn your passion for travel into a fulfilling career. This entry-level role is perfect for travel lovers and those who enjoy helping others create lifelong memories. No prior experience is needed comprehensive training and certification are provided to help you succeed. You'll work virtually with a flexible schedule, assist clients in planning tropical vacations, and utilize our newly launched software that delivers unmatched pricing and performance. With built-in lead generators and a professionally managed website provided, you'll be equipped with the tools to grow your client base and thrive in the travel industry. Responsibilities: Help clients plan and book customized island vacations and getaways Offer exceptional customer service throughout the travel planning process Utilize our advanced booking software to find the best pricing and options Leverage social media tools to attract new clients and build relationships Stay informed on current travel trends, resort packages, and destination details Requirements: Passion for travel and helping others Must be 18 years or older Comfortable working independently in a virtual setting Willingness to complete provided training and certification Strong communication and organizational skills Basic computer or mobile device literacy Benefits: No experience necessary training and certification provided Flexible schedule work part-time or full-time, from anywhere Access to our award-winning travel group and community support Recently launched booking software that outperforms major competitors in pricing Travel perks and discounts Professionally managed website with updates and maintenance included Social media lead generator tools to attract and retain clients Generous commission structure This is a unique opportunity to kick-start a career in the travel industry while enjoying flexibility, travel perks, and the satisfaction of helping others explore island destinations. Apply today and start your journey!

The Customer Service Representative is the primary contact for VNB Mortgage Services loan customer inquiries. The CSR will respond to all oral and written communication. Responsibilities include but are not limited to: Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requests, and general loan inquiries/information. Assist the Payoff/Satisfaction Department in the preparation of payoff statements for borrowers, settlement agents and VNB Closing Department. Review in detail the complexity of initial and annual escrow analysis statements with borrowers. Prepare amortization schedules. Respond to basic tax and insurance questions. Review and resolve all customer service complaints. Receive and process borrower telephone payments (speed pay). Provide excellent customer service to mortgage borrowers. Assist other areas of the Department as needed. Required Skills: General understanding of the multifunctional mortgage servicing department. Ability to add, subtract, multiply and divide in all units of measure. Ability to write routine correspondence. Ability to think independently and make appropriate decisions. Ability to perform multiple tasks through effective prioritization and time management, and demonstrate attention to details. Strong analytical and reconciliation abilities. Strong computer skills including electronic mail, routine database activity, word processing, spreadsheets, graphics, etc. Strong telephone skills. Required Experience: High School Diploma or GED and a minimum of two years' prior customer service or call center experience. Mortgage Servicing experience preferred.