Agent Jobs in Trotwood, OH

- 601 Jobs
All
Agent
Customer Service Representative
Call Center Specialist
Customer Service Agent
Call Center Agent
Real Estate Agent
Insurance Agent
Air Export Agent
Welcome Desk Agent
Lead Agent
Travel Specialist
Geek Squad Agent
Front Desk Agent
Marketing Agent
  • Customer Service Account Representative - Bilingual English/Spanish

    Omya 4.2company rating

    Agent Job In Mason, OH

    BASIC FUNCTION: Responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure customers are advised as soon as possible of any problems regarding their delivery. RESPONSIBILITIES: Enter and maintain pricing and customer details in appropriate systems. Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system. Communicate with Sales group to ensure customer pricing and requirements are understood and correctly input into Price Offer Management system as well as ensure that all are informed of key issues/accounts. Input accurate customer order information into SAP in accordance with procedures set forth by the department Manager. Communicate with plant shipping department to provide order information and set delivery dates on a timely basis to facilitate production planning and scheduling. Follow up with transportation suppliers and warehouse suppliers to ensure that orders are shipped as scheduled, and advise customer of shipping details. Process returns, credits and debits in SAP in accordance with existing procedures. Coordinate imported products via the chain order process in SAP. Coordinate orders with third party suppliers through the third-party order process in SAP. Monitor the resolution of customer problems and/or complaints resulting from incorrect pricing, non-conforming products and other related issues. Performs other duties as assigned. QUALIFICATIONS: High School or GED and 3 to 5 years of prior experience in the areas of customer service, accounts payable, or order entry. Experience in export transportation or international business in the industrial chemical market is preferred. Import/Export experience is highly desired. The ideal candidate must possess: Must be bilingual (English/Spanish). Solid communication skills both written and verbal. Excellent organizational and interpersonal skills. Computer skills and proficiency with automated sales systems. Ability to input data quickly and accurately and function in a fast pace environment. Ability to perform multiple tasks under pressure and analyze problems with minimum supervision. Ability to maintain confidential information at all times. Working knowledge of Microsoft Word and Excel. Working knowledge of SAP. Ability to develop rapport with customers and carrier vendors. Must possess current US employment authorization; sponsorship not available for this position. EOE
    $29k-35k yearly est. 27d ago
  • Customer Service Representative

    Level Up USA 3.9company rating

    Agent Job In Cincinnati, OH

    Customer Success Specialist - Cincinnati, OH. Our team is looking for a dynamic and excited candidate to join our Customer Success team. You will serve as the first point of contact for inquiries, concerns, and support related to our products/services. The primary goal of this role is to ensure a positive customer experience, resolve issues efficiently, and uphold the company's reputation for excellent service. The sky is the limit for the right candidate, so read on for more information and if you think you tick all the boxes, apply today! Customer Success Specialist Job Description Interacting with customers to provide troubleshooting assistance daily Identify, assess, and resolve customer issues promptly and effectively, ensuring a high level of customer satisfaction. Accurately document all customer interactions, issues, and resolutions in the company's CRM system, ensuring proper record-keeping for future reference. Responding to client enquiries. Attending staff and client meetings. Completing sales transactions and maintaining records. Helping the sales team to acquire new customers. Maintain punctuality and adherence to assigned work schedules to ensure optimal coverage for customer service inquiries. Providing general admin support. Customer Success Specialist Requirements: Must be local to the Cincinnati area Strong computer skills Strong customer service and problem resolution skills required to be successful in role Ability to multitask and navigate through multiple windows and screens Must have access reliable transportation to our offices in Cincinnati Applicants should be comfortable working in a fast-paced environment Must be able to efficiently process sales and customer upgrades Customer Success Specialist Work History and Educational Requirements High School Diploma or equivalent is required, some college completion preferred Previous experience in a customer service or customer facing role Effective verbal communication skills Able to maintain a professional and welcoming demeanor throughout all customer interactions Please submit your résumé to apply!
    $27k-35k yearly est. 4d ago
  • Real Estate Agent

    Vylla

    Agent Job In Cincinnati, OH

    Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer
    $69k-99k yearly est. 3d ago
  • Insurance Agent

    Constructive Insurance, LLC

    Agent Job In Cincinnati, OH

    Constructive Insurance, an affiliate of Fay Servicing, is an Independent Insurance Brokerage with offices in downtown Chicago, Tampa, FL, and Dallas, TX. We are in search of an Insurance Agent to sell Habitational Risk Insurance through our expansive network of insurance carriers. Our agency offers an excellent value proposition that capitalizes on internal relationships with hundreds of account managers and loan originators. Through these affiliations, our Insurance Agents receive thousands of internal customer referrals and live agent transfers each month to customers who are in need of our insurance products. Reporting to the EVP, Constructive Insurance, this position is responsible for achieving individual sales targets as well as meeting agency production requirements through outbound phone calls and other proactive sales activities. The role will work with referral sources or self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that meet or exceed monthly sales goals. The Insurance Agent will be expected to issue profitable new business to achieve maximum growth, compliance, and profitability standards. What you will do for Constructive Insurance: Achieve individual sales targets and agency production requirements through proactive sales initiatives, including outbound phone calls using a dialing system, and employing other proactive sales methods Collaborate with referral sources and generate sales opportunities to maintain a robust sales pipeline, ensuring ability to quote, sell, and process insurance applications, surpassing monthly sales goals while issuing profitable new business Provide exceptional customer service by responding to customer inquiries and referrals, sourced from both lead procurement through Constructive Insurance's mortgage servicing portfolio and self-sourced referring partners Conduct comprehensive interviews with insurance prospects to analyze household data, ascertain customer coverage objectives, advise customers on policy and coverage options, and gather all necessary information Maintain an in-depth understanding of insurance underwriting guidelines, policies, procedures, and regulatory requirements, adhering to the highest professional ethics and complying with all Department of Insurance compliance policies and requirements Stay informed about industry trends, market conditions, and competitors to identify business opportunities, continually learn about new insurance programs and product/guideline updates and participate in training sessions and workshops to enhance product knowledge, sales skills, and compliance with insurance regulations Coordinate with underwriters and other internal stakeholders to expedite policy issuance, endorsements, and amendments for clients, and process requests for policy endorsements and amendments as requested Document and maintain accurate and up-to-date client records, sales activities, and communication logs within the company's CRM system, while effectively utilizing the lead management system to track and manage leads provided on a daily basis Develop domain knowledge of Fay's business to include an understanding of organizational objectives Maintain broad influence through ongoing development of relationships across the organization Ensure compliance with Fay's policies, processes, and practices. Successfully completed all department and company-required training. Model Fay's Values, Operating Principles, ethical standards, professionalism, and code of conduct Perform other duties and responsibilities as assigned What you will bring to Constructive Insurance: Bachelor's degree in business or related field (or equivalent combination of years of experience with High School diploma/GED) Must possess an active General Lines Property & Casualty Producer License to sell commercial insurance in the home state, with a willingness to acquire additional state licenses as needed 2+ years of relevant sales experience Previous experience in mortgage, servicing, or financial services industry 2+ years' experience in Insurance Sales, preferred 2+ years of outbound call center experience in Customer Service Encompass experience or similar software preferred An active network of investor customers/ brokers a plus Knowledge of business structures like LLC, LP, SP, and others Knowledge of state-specific insurance requirements Strong verbal and written communication skills Customer service focused with strong interpersonal skills Collaborative work style; high team-orientation Open to change; agile; high learning agility Strong analytical skills coupled with sound judgment Strong problem-solving abilities with the ability to analyze and interpret data to identify opportunities and propose solutions Strong project management skills Strong attention to detail; strong compliance orientation; high quality of work product Ability to prioritize; effective time management Self-directed; ability to proactively ask questions and surface issues/ concerns Professional maturity, integrity, ability to maintain confidential data and information Strong business acumen; strong fiscal and technical aptitude Strong skills in MS Word, Excel, and PowerPoint Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to ********************* E-Verify is a registered trademark of the U.S. Department of Homeland Security.
    $39k-68k yearly est. 50d ago
  • Customer Service Representative

    Ritz Safety 3.9company rating

    Agent Job In Cincinnati, OH

    Ritz Safety is dedicated to providing convenient and cost-effective safety products and solutions to all people and industries, worldwide. Successful team members will be customer-focused, organized, and able to handle inquiries with professionalism. As a key part of our customer service team, this team member will ensure our clients receive exceptional service, timely support, and effective solutions to their needs. Primary Responsibilities: Input customer's orders, data, and information into CRM technology. Serve as a point of contact for customers, addressing inquiries via phone, email or chat (No cold Calling). Provide product information, order updates and resolve customer issues. Collaborate with sales and inventory teams to ensure timely and accurate delivery of products. Process orders, returns, and exchanges efficiently. Maintain accurate records of customer interactions and transactions. Assist in tracking backorders and provide updates to customers as needed. Maintains and refines a database of customers, contacts, and prospective customers. Tracks customer sales activities for account retention and development. Perform other related duties as required. Required Experience and/or Skills: High School Diploma or GED. 1-2 years experience in an internal service-based support role, preferably in a B2B or industrial environment. Strong interpersonal skills, problem-solving ability, and attention to detail. Strong verbal and written communication skills. Proficient in the use of computers and software (Excel, Word, Microsoft Office, CRM Software) (Prior P21/Epicor Software experience is a plus). Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: 8-hour shift Education: High school or equivalent (Required) Experience: Customer service: 1 year (Preferred) Work Location: In person
    $27k-35k yearly est. 14d ago
  • Inbound Customer Service Representative

    Tata Consultancy Services 4.3company rating

    Agent Job In Milford, OH

    TCS is here to make a difference through technology. Leading the way in innovation for over 55 years, we build greater futures for businesses. The Inbound Customer Service Representative will have the following responsibilities: • Handle inbound calls and email services inquiries on queries such as: 1) Process & status of Estimate or Supplement 2) Payment Status - Rental, Tow, Property Damage 3) Payment Issuance 4) Analyzing Payments - Void and Reissue requests 5) Status of Estimates, send copy, advise assignment submission instructions 6) Supplement or Estimate stuck in process 7) Status of Deductible 8) Status on Rental 9) Advise status on Tow 10) Advise status on Total Loss 11) Supplements not Approved, advice on supplement process Candidate should have the following skills & Background: * 1+ years of Call Center experience * High School Diploma * Experience using Microsoft products #LI-SS3
    $29k-35k yearly est. 6d ago
  • Air Export Agent

    Freight Appointments

    Agent Job In Cincinnati, OH

    The Air Export agent will be responsible for the exporting process A-Z. Full training provided.
    $33k-47k yearly est. 6d ago
  • Lead Processing Agent - 2nd shift

    Cresco Labs 4.2company rating

    Agent Job In Yellow Springs, OH

    Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. SCHEDULE Monday to Friday, 4:00PM - 12:30PM JOB SUMMARY The Lead Processing Agent is an essential role for processing harvest materials. The ideal candidate must have demonstrated experience working in an operation that adheres to strict health and safety policies and procedures. Candidates must have at least 1 year of experience working in a food production or similar manufacturing environment. Candidates must be physically able to sit, stand and kneel for periods of time exceeding 4 hours. CORE JOB DUTIES Supporting team across multiple activities - bucking, machine trimming, grading, sifting, grinding, hand trim, and vault inventory Escalating quality issues to Processing Supervisor Upkeeping daily performance log, monitoring team KPIs and adhering to time metrics Ensure that all functions are performed to the highest standard of quality and compliance. Monitoring Dry Rooms, Vault/Cure Room, and Trim space for appropriate temperature and humidity Entering harvest data into state compliance system METRC and production planner Completing weekly vault inventory Verifying the weighing and logging of material Preparing samples to be sent for laboratory testing Maintaining a sanitary work environment and maintaining cleaning logs for all processing workstations. REQUIRED EXPERIENCE, EDUCATION AND SKILLS Demonstrated experience in lead or people management roles is preferred. Must have at least 1 year of experience working in a food production or similar manufacturing environment. Strong attention to detail and ability to adhere to strict policies and procedures Ability to measure, package and label in a precise manner Effective time -management skills and ability to multi-task Ability to work in a fast-paced, changing and challenging environment. Requires work around plant material, which could include exposure to plant pollen and/or dust. Requires ability to sit, stand, kneel, and/or do repetitive actions with your hands for long periods of time. Requires ability to lift up to 50 lbs to torso level. BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.
    $44k-81k yearly est. Easy Apply 1d ago
  • Full and part time agents welcome!

    The Lowry Team 4.3company rating

    Agent Job In Dayton, OH

    We are looking for people who want more out of their careers! Apply today to learn about our scholarship program! Are you looking for a bigger opportunity in real estate sales? Are you ready for a new career? Our business is growing and rapidly expanding! Our team has more leads than we can handle (our current agents literally can't keep up)! The Lowry Team is a technology-driven real estate company with an aggressive internet lead generation system. The Lowry Team is one of the fastest-growing real estate teams in the area. What kind of person are you? We're looking for ambitious, self-motivated individuals for rewarding full-time sales positions A self-starter who wants to build a sales career... and not just get a job A goal-driven individual You need good verbal and written communication skills We provide: Leads... and a lot of them Top technology tools to maximize production Extensive back-office administrative support Proven training - both initial and ongoing Personalized one-on-one coaching on a weekly basis Have an Ohio Real Estate sales license or be actively working to acquire one. Adding a cover letter will increase your chances of consideration. Follow up with leads using our proven system Keep up with local knowledge to answer questions clients may have about potential homes and the surrounding community “Always be consulting” by providing clients with your very best service and your very best advice to nurture client relationships and generate repeat and referral customers Consult with buyer and seller clients to hone in on their home wants and needs and close the deal Attend all team meetings and training Full or Part Time Agents Welcome Be a team player! Have a positive mindset Be learning-based! Outstanding customer service skills are a must Have a track record of success in a previous job or role
    $32k-46k yearly est. 25d ago
  • Customer Service Insurance Agent

    McCluskey Chevrolet 3.4company rating

    Agent Job In Cincinnati, OH

    We are a family run business that started in 1973. We pride ourselves in making each employee's experience special and worthwhile. At McCluskey Chevrolet, you'll have the opportunity to drive your career to new heights or simply enjoy your work experience at your own pace. We have a supportive, team-oriented environment. We are an INDEPENDENT AGENCY servicing customers nationwide. RESPONSIBILITIES: As a Customer Service Agent your main responsibility will be to grow customer loyalty and keep agency retention at or above 95% Grow and maintain best in class customer relationships from the initial sale or call and throughout their experience at McCluskey Full Time - Monday to Friday - Possible Saturdays Gather and analyze key information to help clients find the most discounts and best coverage options Cross Sell existing clients to help find the right insurance solutions and to maximize all policy discounts Assist the personal lines renewal process to discuss existing and new policy opportunities Best in class support of all customers on incoming and out-going calls. Professionally handle II billing renewal and new business request promptly Answer phones, handle billing issues, renewals etc. WE’RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS: 2 years of successful personal lines sales experience P&C Insurance license for OH Proficiency to multi-task, follow-thru and follow-up Excellent communication/people skills Confidence and ability to take initiative Ability to work independently within a team HERE’S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES): Medical, dental, and vision benefits Voluntary benefits available Paid time off Paid company holidays 401(k) with conditional employer match after one year of employment Growth potential Automotive discounts IF YOU ARE QUALIFIED, YOU WILL BE CONSIDRED FOR THIS POSITION: An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at ************
    $24k-29k yearly est. 11d ago
  • *Part-Time* Airport Agent - Customer Service

    Envoy Air 4.0company rating

    Agent Job In Vandalia, OH

    Come and work for Envoy Air, an American Airlines Group Company, at DAY and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.29 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $16.3 hourly 5d ago
  • Wire Processing Agent

    Kemba Cincinnati Credit Union 3.6company rating

    Agent Job In Olde West Chester, OH

    ABOUT US Kemba Credit Union is a not-for-profit organization based out of West Chester, OH. Voted top places to work for six consecutive years from 2019 to 2024! Also recognized as a Top Workplace in the United States by USA Today in 2024! We believe that hiring the best people is at the very core of our success. At Kemba Credit Union, every employee makes a difference, and together we impact the lives of our members and the communities that we serve. Joining our team has its perks: Generous PTO including Birthday PTO Education Assistance Ample Growth Opportunities 401k Plan with Match Up To 5% 11 Paid Holidays Company Paid Group Life Insurance, STD, & LTD Affordable Insurance Plans Employee Loan Discounts And Much More! POSITION PURPOSE Responsible for daily processing and balancing of incoming and outgoing wires for the Credit Union: this includes wires requested by the membership as well as corporate wires related to activities in other departments such as the Accounting and Mortgage Departments. Answers phone calls to their individual extension as well as to the department's group line assisting other employees with questions. Assists other Payment Systems team members as requested for other duties as assigned. Note: This is not a remote position. ESSENTIAL FUNCTIONS & BASIC DUTIES Maintains electronic files of appropriate wire related items. Creates or maintains appropriate reports according to Credit Union procedures and regulations. Daily files for incoming and outgoing wires to or from the Federal Reserve Bank. Documents wire activity on appropriate internal forms to assist in balancing the Federal Reserve Bank account. Monitors for fraud or other activity that may result in a loss to the member or to the Credit Union. Accurately creates wires in the system based on the instructions given on wire request forms or other documents provided by the wire requester. QUALIFICATIONS Education/Certification: High School Graduate or equivalent. Required Knowledge: General knowledge of related banking activities. Experience Required: One month to twelve months of similar or related experience. Typing or keyboarding experience required.Microsoft Excel experience required. Previous Credit Union experience preferred. Skills/Abilities: Excellent typing skills.Attentive to detail and accurate. Well organized.Cooperative and willing to assist others.Ability to use computer applications, adding machines, and telephones. Strong written and verbal communication skills.
    $28k-32k yearly est. 1d ago
  • 988 Crisis Triage/Call Center Support Specialist

    Tcn Behavioral Health Services 4.4company rating

    Agent Job In Fairborn, OH

    Job Details Fairborn, OH $19.00 - $19.00 HourlyDescription Assist individuals who call the crisis hotline and 988 National Suicide Prevention Lifeline (988). You'll be responsible for assessing risk to self and others, ensuring caller safety, and linking to care. Also, you must be able to communicate with professionalism and with the highest regard for customer service. Primary Responsibilities Answers Crisis Hotline/ 988 calls Asks each crisis hotline caller required screening questions Understands when to dispatch MRT (mobile response team) Schedules crisis assessments or priority assessments Demonstrates ability to de-escalate callers Consults with supervisor about case interventions when needed Assist clients with scheduling or program questions, medication refills, basic billing questions, over the phone payments, medical records Verifies client demographic information Maintains communication with the caller until the issue is resolved or question is answered Knowledgeable about agency policies and procedures May be responsible for covering an evening shift and flex overtime Performs some receptionist duties Provides support to the clinical staff of the agency as needed. Types clinician correspondences, sends faxes, scans necessary documents to ECR and makes copies within one workday of receiving request to do so Benefits: Licensure reimbursement Clinical supervision hours towards independent licensure Career advancement opportunities Professional development and paid CEUs Additional compensation for advanced licensure Health, dental, and vision insurance Long-term disability 401k retirement options with company match as of day one Generous paid leave options 11 annual paid holidays Business casual dress code Monday Through Fridays Casual dress code 3rd shift, weekends and holidays. Quarterly bonus Work Location and Standard Work Hours Fairborn, OH Full-time Some evenings, holidays and weekends may be required Supervisory Responsibilities None. Work Environment This job operates in a professional office environment You're passionate, purpose-driven, and you envision a community of healthy and productive individuals. You care about improving lives by providing clinically excellent and accessible behavioral health services Join us on our mission and come be a part of our positive company culture filled with diverse talent, clinical excellence, and dedication to supporting the needs of our communities Qualifications Education: High school diploma or equivalent Experience: In mental health /alcohol and drug field; at least one year in customer service position; at least one year working with a multi-phone system. Certification: Crisis training, First Aid and CPR (can be provided by TCN) Other: Ability to effectively communicate with clients and the public. Demonstrate data entry skills.
    $24k-28k yearly est. 60d+ ago
  • Travel Management Specialist, Mid

    Mag 4.6company rating

    Agent Job In Wright-Patterson Air Force Base, OH

    MAG Aerospace is hiring for a **Travel Management Specialist, Mid-level ** with current SECRET clearance for The Joint Strike Fighter (JSF) Joint Program Office (JPO) in **Wright Patterson Air Force Base in Dayton, OH** **.** We are seeking an experienced Travel Management Specialist to provide comprehensive support for government travel coordination. This role involves managing travel requests, ensuring compliance with regulations, and supporting senior leadership and staff. The ideal candidate will possess advanced knowledge of the Defense Travel System (DTS), Defense Joint Travel Regulations (JTR), and government travel charge card systems. This role requires exceptional communication skills, independent work ethic, and experience supporting key government staff and senior leaders in Department of Defense (DoD) Headquarters. **Essential Duties and Responsibilities** **Duties include, but not limited to:** + Coordinate and manage government travel arrangements using the Defense Travel System (DTS). + Prepare, review, and approve travel orders and vouchers in compliance with the Defense Joint Travel Regulations (JTR) and DoD Financial Management Regulations. + Research and apply appropriate travel allowances or authorizations by referencing regulations, local business rules, and obtaining approvals from relevant offices. + Provide guidance and troubleshooting support for travel-related issues, ensuring timely and accurate resolution. + Monitor and manage government travel charge card accounts, including the US Citibank Commercial Card System and Central Billing Accounts. + Ensure all travel requests comply with DoD policies and procedures, identifying and resolving discrepancies or issues proactively. + Assist travelers with completing DTS authorizations, expense reporting, and vouchers in a timely and accurate manner. + Maintain and organize travel records, ensuring compliance with DoD policies for document retention and security. + Provide training and support to JPO personnel on DTS processes and regulations as needed. + Perform additional duties as assigned to support F-35 JPO travel-related priorities. **Requirements** + A minimum of two (2) years of experience providing DTS support, including preparation, review, and approval of travel orders and vouchers. + Advanced knowledge of the Defense Travel System (DTS) and relevant travel regulations (e.g., Defense Joint Travel Regulations and DoD Financial Management Regulations). + Proficiency in researching and applying travel regulations and local business rules to secure allowances or authorizations. + Strong organizational skills with attention to detail and accuracy. + Excellent written and verbal communication skills, including the ability to explain complex travel procedures clearly. + Familiarity with government travel charge card systems, including US Citibank Commercial Card System and Central Billing Accounts. + Ability to work independently and as part of a team in a fast-paced environment. **Preferred Skills:** + Familiarity with F-35 JPO and program operations. + Strong interpersonal and communication skills for fostering relationships with stakeholders and government representatives. + Experience supporting travel coordination for senior leadership in a DoD or government environment. + Familiarity with the mission and objectives of the F-35 JPO. + Strong problem-solving skills with the ability to address and resolve travel-related issues efficiently. **Clearance Requirement:** + Active Secret clearance. **Education:** + Preferred: Associate's degree or higher. **Special Note** The position is contingent upon candidate's ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements. **Benefits and Compensation** At MAG Aerospace, we value your contributions providing our employees with a robust Total Rewards package that supports your total well-being. Full-time and part-time employees working at least 30 hours a week on a regular basis are eligible to participate in MAG's Total Rewards programs. Our offerings include health, life, disability, financial, and retirement benefits as well as paid leave, professional development, and tuition assistance. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our Total Rewards Program by visiting the Resource page on our Careers site: ********************************** Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $80,000 to $115,000 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of MAG's total compensation package for employees. **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _OH-Wright Patterson AFB_ **ID** _2024-7504_ **Work Region** _CONUS_ **Category** _Project/Program Management_ **Clearance** _Secret_
    $35k-50k yearly est. 60d+ ago
  • Medical Call Center Agent (Part-time, Mon & Tues, 1st shift)

    Healthsource of Ohio 3.7company rating

    Agent Job In Cincinnati, OH

    HSO Valuable Perks: * Competitive pay with eligible incentive bonuses & yearly merit increases * Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours * Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA funds * Student Loan Forgiveness program & tuition reimbursement * Employer contribution driven retirement plan * Complimentary scrubs Do you have what it takes to be a Medical Call Center Agent: * High School Diploma or Equivalent required * Strong computer skills that include a combination of experience in a Windows Operating System, e-mail, and EHR data entry required * 1-2 years Call Center experience preferred A day in the life of a HSO Medical Call Center Agent: * Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality * Facilitate optimal patient access and maximize accuracy of data entry for scheduling and clinical messaging * Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions * Responsible for professionally responding to all inquiries from callers as they relate to health services HSO provides Who We Are: HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay. Check out what HSO employees have to say about working for HealthSource of Ohio: I am thankful to work for a great company that treats their employees as one of their own!!! Medical Assistant/Receptionist, Mt. Orab HSO has been a breath of fresh air since the moment I arrived. I have never worked for an organization that values their employees so much! Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often. Staff is very familiar with "upper management" and they usually know us all by name! I never dread coming to work and am proud to work for an organization that values their staff as much as their patients! Care Coordinator, Loveland Visit our social media to learn more about HSO. Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
    $35k-41k yearly est. 35d ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent Job In Cincinnati, OH

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help set up and repair technology devices for customers * Monitor service queues and provide accurate status updates to customers * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience in working in retail or customer service * Passion for technology and desire to solve problems * Must be able to adapt and learn new skills in a fast-paced industry * Ability to work a flexible schedule, including holidays, nights and weekends What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID980956BR Location Number 001474 Colerain OH Store Address 9845 Colerain Ave$15 - $17.88 /hr Pay Range $15 - $17.88 /hr
    $15-17.9 hourly 8d ago
  • Front Desk Agent

    Nationwide Hotel and Conference Center 3.8company rating

    Agent Job In Centerville, OH

    The Nationwide Hotel and Conference Center located in Lewis Center is searching for a Front Desk Agent to join our team! Our attractive compensation package includes a $16 hourly wage. (Full-time associates will have access to medical, dental, vision, company paid life, 401k with match, STD/LTD, etc.) Other perks and benefits! Come work with us and you'll receive dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary. Nationwide Hotel and Conference Center primarily caters to large groups coming together for weddings, training classes, and corporate events. Because of this dynamic, every group and every day is different! We are looking for positive, outgoing, and guest-focused individuals that enjoy taking care of our guests. You will be part of a team that is responsible for a wide array of tasks including: welcoming our guests, ensuring that their billing is correct, giving them directions around our 15-acre campus, recommending dining and activities in the surrounding areas, making reservations, responding to emails, and communicating with other departments to ensure that our guest's stay is smooth from start to finish. The Nationwide Hotel & Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
    $16 hourly 37d ago
  • Marketing Agent

    Blue Print Out

    Agent Job In Cincinnati, OH

    About Us Blue Print Out is a dynamic and fast-growing company dedicated to delivering innovative marketing solutions for businesses of all sizes. Based in Cincinnati, OH, our mission is to help brands connect with their audiences through strategic planning, creative campaigns, and measurable results. We are committed to fostering a collaborative and results-driven work environment where every team member has the opportunity to grow and succeed. Job Description We are seeking a motivated and detail-oriented Marketing Agent to join our team. The ideal candidate will be responsible for planning, executing, and analyzing marketing campaigns, while supporting the development of strategic initiatives to increase brand awareness and customer engagement. Responsibilities Assist in the development and implementation of marketing strategies Conduct market research to identify new opportunities and trends Coordinate and execute promotional campaigns and events Collaborate with internal teams to ensure brand consistency and message alignment Prepare marketing materials, reports, and presentations Monitor and evaluate campaign performance and provide actionable insights Maintain and update customer databases and marketing systems Qualifications Qualifications Bachelor's degree in Marketing, Business, or a related field Previous experience in marketing, sales, or related roles preferred Strong analytical, organizational, and communication skills Ability to manage multiple tasks and meet deadlines Proficiency in Microsoft Office Suite and general marketing tools Additional Information Benefits Competitive salary based on experience Opportunities for career advancement and professional development Supportive and growth-oriented team environment Training programs to enhance marketing and communication skills Full-time employment with consistent schedule
    $32k-53k yearly est. 13d ago
  • 988 Crisis Triage/Call Center Support Specialist

    Tcn Behavioral Health Services 4.4company rating

    Agent Job In Fairborn, OH

    Job Details Fairborn, OH $19.00 HourlyDescription Primary Responsibilities Answers Crisis Hotline/ 988 calls Asks each crisis hotline caller required screening questions Understands when to dispatch MRT (mobile response team) Schedules crisis assessments or priority assessments Demonstrates ability to de-escalate callers Consults with supervisor about case interventions when needed Assist clients with scheduling or program questions, medication refills, basic billing questions, over the phone payments, medical records. Performs some receptionist duties Verifies client demographic information Maintains communication with the caller until the issue is resolved or question is answered. Knowledgeable about agency policies and procedures May be responsible for covering an evening shift and flex overtime. Provides support to the clinical staff of the agency as needed. Types clinician correspondences, sends faxes, scans necessary documents to ECR and makes copies within one work day of receiving request to do so. Benefits: Licensure reimbursement Clinical supervision hours towards independent licensure Career advancement opportunities Professional development and paid CEUs Additional compensation for advanced licensure Health, dental, and vision insurance Long-term disability 401k retirement options with company match as of day one Generous paid leave options 11 paid holidays Casual Friday-Sunday dress code Work Location and Standard Work Hours Fairborn, OH Full-time Some evenings and weekends may be required Supervisory Responsibilities None. Work Environment This job operates in a professional office environment. You're passionate, purpose-driven, and you envision a community of healthy and productive individuals. You care about improving lives by providing clinically excellent and accessible behavioral health services. Join us on our mission and come be a part of our positive company culture filled with diverse talent, clinical excellence, and dedication to supporting the needs of our communities. Qualifications Education: High school diploma or equivalent Experience: In mental health /alcohol and drug field; at least one year in customer service position; at least one year working with multi-phone system. Certification: First Aid, CPR, and Crisis training Other: Ability to effectively communicate with clients and the public. Demonstrate data entry skills.
    $24k-28k yearly est. 60d+ ago
  • Medical Call Center Agent (Part-time, Mon & Tues, 1st shift)

    Healthsource of Ohio 3.7company rating

    Agent Job In Cincinnati, OH

    HSO Valuable Perks: Competitive pay with eligible incentive bonuses & yearly merit increases Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA funds Student Loan Forgiveness program & tuition reimbursement Employer contribution driven retirement plan Complimentary scrubs Do you have what it takes to be a Medical Call Center Agent: High School Diploma or Equivalent required Strong computer skills that include a combination of experience in a Windows Operating System, e-mail, and EHR data entry required 1-2 years Call Center experience preferred A day in the life of a HSO Medical Call Center Agent: Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality Facilitate optimal patient access and maximize accuracy of data entry for scheduling and clinical messaging Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions Responsible for professionally responding to all inquiries from callers as they relate to health services HSO provides Who We Are: HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay. Check out what HSO employees have to say about working for HealthSource of Ohio: I am thankful to work for a great company that treats their employees as one of their own!!! Medical Assistant/Receptionist, Mt. Orab HSO has been a breath of fresh air since the moment I arrived. I have never worked for an organization that values their employees so much! Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often. Staff is very familiar with "upper management" and they usually know us all by name! I never dread coming to work and am proud to work for an organization that values their staff as much as their patients! Care Coordinator, Loveland Visit our social media to learn more about HSO. Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
    $35k-41k yearly est. 11d ago

Learn More About Agent Jobs

How much does an Agent earn in Trotwood, OH?

The average agent in Trotwood, OH earns between $21,000 and $87,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Trotwood, OH

$43,000

What are the biggest employers of Agents in Trotwood, OH?

The biggest employers of Agents in Trotwood, OH are:
  1. ORC International
Job type you want
Full Time
Part Time
Internship
Temporary