Agent Jobs in Tonawanda, NY

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  • Client Service Representative

    TTEC 4.4company rating

    Agent Job 18 miles from Tonawanda

    Customer Service Representative Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role At least 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18.92 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************* for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-NY-MaltaJob _Customer Care Representative
    $18.9 hourly 2d ago
  • Customer Service Representative

    Masis Staffing Solutions 3.7company rating

    Agent Job 5 miles from Tonawanda

    Masis Professional Group is recruiting for a Customer Service Associate on behalf of our client located in Amherst, NY. This is a direct hire opportunity offering a competitive salary and benefits package. Essential Functions of the Customer Service Associate: Answer incoming telephone calls, transfer calls when necessary. Provide customer needs determination and assist customers with their orders. Provide customer with navigating assistance with company website. Assist lab customers with product usage and offer technical resolution via E-mail and phone. Prepare and enter customer orders. Coordinate literature requests when necessary. Provide support to Technical Field Sales and Inside Sales Account Managers by responding to product and/or literature requests. Issue credit and rebills for the lab business when needed. Provide customer assistance in tracking packages, locating or replacing orders. Maintain working knowledge of all relevant ERP procedures. Follow CRM CCH/Salesforce procedures pertaining to customer complaints. Perform other clerical/administrative duties or assist in special projects as assigned by the Customer Service Management team. Qualifications of the Customer Service Associate: Previous customer service experience required. Experience in a product- related environment preferred. Strong communication, telephone, computer and data entry skills required Ability to work independently, prioritize and multitask in a dynamic environment ERP/CRM/Salesforce experience highly desired Healthcare background a plus. Physical Demands of the Customer Service Associate: Must be able to sit for up to 8 hours a day, view computer monitor, and move about effectively to fulfill the essential functions of the job. Ability to perform filing duties, bend and lift 10-20 lbs. Benefits Offered: Medical, Dental, Retirement Savings, Paid Time Off, etc. Please submit your resume if you are interested in being considered for this position.
    $32k-38k yearly est. 7d ago
  • 4am Inbound (Stocking) (T1011)

    Target 4.5company rating

    Agent Job 6 miles from Tonawanda

    Starting Hourly Rate / Salario por Hora Inicial: $17.00 USD per hour As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Expert can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals As an Inbound Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Execute a detailed, accurate and efficient sorting operation (including all unload schedule times) Stock, backstock and zone product on sales floor Maintain sales floor instocks for GM categories Operate power equipment only if certified and partner with leader if certification is needed Work with accuracy and attention to detail Manage all defectives and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and fast paced environment makes you excited…. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target Stocking, Setting and Selling Target product sounds like your thing… That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day… We are on the go all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be an Inbound Expert. But, there are a few skills you should have from the get-go: Must be at least 18 years of age or older Welcoming and helpful attitude toward guests and other team members Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step processes Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations as needed Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. Ability to remain mobile for the duration of a scheduled shift (shift length may vary) Find competitive benefits from financial and education to well-being and beyond at ********************************************** Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
    $17 hourly 6d ago
  • Customer Sales & Service Rep I

    Siteone Landscape Supply 4.2company rating

    Agent Job 11 miles from Tonawanda

    SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance. Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Compensation: Starting at $15.50/hr Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
    $15.5 hourly 16d ago
  • Strategic Sourcing Specialist

    Edwards Vacuum 4.5company rating

    Agent Job 9 miles from Tonawanda

    As the Strategic Sourcing Specialist, you will play a key role in developing suppliers, continuously look for improvement opportunities that will have a positive impact in our supply chain, net working capital and quality of product delivered to customers. Your function has a direct impact on maximizing our profitability while sustaining a market competitive price level for competitor parts. You will develop, implement, and drive continuous improvement processes with our suppliers to support a world-class supply chain of our competitor business, working closely with engineering and product management to identify gaps and opportunities. Main Duties: • Develop a strategic sourcing roadmap, including defined commodity strategies, including supplier onboarding, management, and exit • Drive for constant cost/supply chain improvement of the products in your responsibility- there is always a better way to do things • Align with Quality Team to ensure suppliers meet/exceed quality targets, defining and taking action where needed • Create and drive solutions to improve the on-time-delivery (OTD) and lead times with external vendors. • Implement cost reduction strategies across the supplier base using a Total Cost of Ownership model • Work directly with purchase planning team to ensure purchasing and stocking strategies align with corporate working capital targets. • Coordinate with Engineering Team on design specifications for approved parts • Negotiate Master Supply Agreements (MSAs) with key suppliers • Create, manage and communicate RFQs for both new and existing products • Coordination & communication with internal stakeholders for parts allocation and vendor performance improvements, collaborating with cross-functional teams, including Supply Chain, Quality, Product Management, Engineering, and Sales • Compliance with all company safety and ethics requirements • Manage “Obsolete From Manufacturing” parts and the suppliers by reducing the number of vendors and improve the delivery and sustainability of these spare parts. • Other duties as assigned Skills / Knowledge / Experience • Be willing to develop yourself by learning new skills and increasing your knowledge of products, systems and the company's market and operation. • Be self-motivated, self-accountable and willing to act while coping with varied workloads. • Ability to transform large amounts of information into concise and understandable internal and external messages. • Strong verbal and written communication skills, with the ability to deliver messages to stakeholders at different levels inside and outside of the organization. • Be customer oriented, able to understand customer needs and prioritize them accordingly. • Certain though open and reflective while forming opinions. • Able to take risks while still analyzing potential pitfalls of his/hers actions. • Show good level of empathy while enforcing company policies and strategic directions. • Demonstrate assertiveness while being helpful to various demands from the organization. • Be organized while demonstrating flexibility in day-to-day work. Education & Knowledge • Engineering or business administration degree or equivalent experience • Experience running cross functional projects • You are feeling comfortable in a fast paced, change oriented environment • You have master's degree in engineering, economics or similar through experience • Experience in supplier management and good knowledge on commercial negotiation is a plus • You are comfortable with SAP and have a good understanding of Office applications like Excel Authorization to work in the U.S. What you expect from us: • We offer a fair compensation package. • We offer great health insurance benefits - including vision & dental insurance. • We offer a strong retirement 401k plan with matching • Family is important to us - so we also offer paid family leave, a health paternity/maternity leave & many other benefits for a health work-life balance Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Precision Plus, we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway! Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed [or], religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in [his or her] their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law. Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards. With over 150 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world. Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research. At Edwards, we believe there is always a better way. Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go. At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline. We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind, First in Choice relies on this strategy. We are an Equal Opportunity Employer. For more information about Edwards visit our website: ********************* A division of Atlas Copco
    $60k-87k yearly est. 23d ago
  • Customer Service Agent - BUF

    Southwest Airlines Co 4.5company rating

    Agent Job 8 miles from Tonawanda

    Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : *** For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of New York. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or in-person and not selected for the Customer Service Agent position at BUF within the last 12 months.*** Pay and Benefits Pay of $19.63 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale. Opportunities for overtime and shift premiums. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck ** Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit*** Explore more Benefits you'll love: ***************************************** Job Summary The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. Our Customer Service Agents extend Hospitality to Southwest's Customers at the ticket counter, baggage service office, and gate area. Customer Service Agents are often the first Southwest Employee our Customers interact with during their travel experience and set a hospitable tone for our Customers' trip. They're friendly, patient problem solvers who enjoy multitasking and working in a dynamic, safe environment. Check out what a day as a Customer Service Agent is like: swa.is/DayWithCSA Additional details This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. U.S. citizenship or current authorization to work in the U.S. and no current or future work authorization sponsorship available. Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents. Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities Provides friendly service to and maintains positive relationships with all internal and external Customers Works in a cooperative spirit to ensure the success of our Company Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal Completes forms and reports as required by the Company Writes irregularity and complaint reports as required Duties may vary due to the size and organization of the station Must be able to meet any physical ability requirements listed on this description May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations Ability to work well with others as part of a team, meet the public, and work under stressful situations Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period Must be aware of hazardous situations and be able to handle emergencies as needed Must work under tight time constraints to accomplish quick turns of aircraft Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement Must be able to perform all job functions within a limited space Must be able to effectively communicate verbally by telephone, face to face and on public address systems Must possess good written and oral skills Must be able to communicate information and instructions verbally or via radio equipment Education No education requirement Experience No experience requirement Licensing/Certification Must be able to obtain a SIDA badge and meet all local airport requirements May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Physical Abilities Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods Must maintain the ability to wear prescribed uniforms Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Ability to work shift work and/or overtime Foreign language skills are desirable, but not required *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits. ***ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company. Pay Rate: $19.63 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.
    $19.6 hourly 7d ago
  • Pilot - CBP Air Interdiction Agent

    U.S. Customs and Border Protections 4.5company rating

    Agent Job 8 miles from Tonawanda

    Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent . AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Collecting, refining, and analyzing strategic and tactical intelligence. Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary. Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP). GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR). GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. Evaluating information rapidly and making judicious decisions promptly during in-flight operations. Developing strategies and coordinating aircraft and ground assets. Using information systems and databases to conduct information surveys, queries, update files and disseminate information. Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. Helicopter Rated: Rotorcraft Helicopter with instrument rating. Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship : You must be a U. S. Citizen to apply for this position. Residency : You must have had primary U. S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U. S. C. 8336(c) or Title 5 U. S. C. 8412(d), or creditable service covered by Title 5 U. S. C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U. S. C. 8336(c) or Title 5 U. S. C. 8412(d). Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U. S. C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training : This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp. dhs. gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps . Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
    $43k-55k yearly est. 11h ago
  • AT&T Sales Agent

    Legacy Forward Solutions

    Agent Job 8 miles from Tonawanda

    Are you passionate about technology, sales, and helping others? As an AT&T Sales Agent with Legacy Forward Solutions, you'll have the opportunity to do more than just sell products-you'll build meaningful relationships that enhance our customers' lives. From the latest wireless devices and faster internet speeds to top-tier entertainment options, you'll introduce solutions that keep our customers connected. This role is a face-to-face sales environment, allowing you to connect directly with customers and make a significant impact. What You'll Do Engage with Customers: Understand their needs and recommend the best AT&T products and services to enhance their experience. Assist with Upgrades and Promotions: Help customers explore new upgrades, special promotions, and tailored service plans that suit their preferences. Stay Informed: Keep up with the latest AT&T product launches and service offerings to provide knowledgeable recommendations. Collaborate with the Sales Team: Work closely with your team to develop strategies and maintain our reputation as a top telecommunications provider. Provide Exceptional Service: Ensure every customer interaction is positive, solution-focused, and results in customer satisfaction. What We're Looking For Excellent Communicators: You listen, empathize, and connect with customers effortlessly. Sales-Driven: Motivated by goals and excited to achieve sales success. Tech-Savvy Enthusiasts: Stay up-to-date with the latest gadgets and services. Team Players: Thrive in a collaborative environment and offer support to your colleagues. Customer-Focused Professionals: Go the extra mile to ensure every customer has an excellent experience. If you're looking for a dynamic and rewarding career in sales and customer service, we'd love to have you on our team. Apply today and start making an impact in Buffalo, NY!
    $55k-125k yearly est. 21d ago
  • Sr. Right of Way Agent (Field)

    Coates Field Service Inc. 4.6company rating

    Agent Job 8 miles from Tonawanda

    Coates Field Service, Inc is seeking an experienced Sr. Right of Way of Agent for a Bulk Electric Systems project local to Buffalo, NY. The successful candidate will be experienced in acquiring linear right of way for private landowners, and able to adapt to tight deadlines in order to meet project deliverables. **No Per Diem** **Local Candidates Only** Primary Job Duties & Responsibilities: Obtains right of entry and survey permission from private landowners. Negotiates and acquires property rights required for electric transmission. Documents all communication and correspondence with landowners including in-person meetings, email, phone, and mail. Responds to internal and external stakeholder inquiries in matters related to property rights. Investigates, negotiates, and acquires temporary right of way areas for driveways, construction lay down areas, and other temporary construction needs. Submits executed documents to Coates Operations office for client countersignature, payment to landowner, and recording. Serves as legal witness as necessary for condemnation or other proceedings. Other job duties and responsibilities as assigned. Knowledge, Skills & Abilities: Working knowledge of drafting and negotiating property rights documents including rights-of-way, easements, leases, purchases, and sale agreements. Excellent written and verbal communication skills. Strong negotiation and interpersonal skills. Ability to utilize multiple forms of technology including: Project Databases, Microsoft Office Suite, Google Earth, etc. Ability to plot metes and bounds descriptions of property and read a variety of maps, electronic and paper. Ability to evaluate, interpret, and analyze engineering and right-of-way drawings Ability to interpret and research (abstract) legal documents. Skilled in property rights research methods, including courthouse searches for recorded documents and internet research of same. Ability to determine valuation of crops, timber, etc. for damage settlement. Ability to travel regularly. Who We Are: Coates has a 75-year history providing comprehensive land acquisition and right of way services to municipalities, utilities, energy providers, and oil and gas companies nationwide. The first firm of its kind, we are widely recognized as a leader in the land and right of way acquisition industry. A national corporation, Coates has the depth of knowledge and the agility to respond to client needs in all 50 states. Coates is headquartered in Oklahoma City, Oklahoma, with regional offices located throughout the United States. It is our mission to provide professional, high-quality, cost-efficient land acquisition and right of way services our clients need, when and where they need us. Coates is committed to rewarding the loyalty of the national team of Coates' Employees. Coates hires the best candidates available for all positions, without regard to the individual's race, religion, or sexual preference or orientation. Coates is an Equal Opportunity Employer (EOE). Coates offers a comprehensive and generous benefits package, including medical/dental, vision, STD/LTD, life insurance, paid time off, company paid holidays, and more!
    $38k-61k yearly est. 27d ago
  • Reservationist

    Inns of Aurora

    Agent Job 21 miles from Tonawanda

    $18-22 hourly depending on experience Under the direction of the Reservation Manager, the Reservationist will provide a seamless guest experience by securing accommodation, dining, Spa, and resort experience reservations with a professional and approachable demeanor. **Weekend and Evening Availability is Required** Responsibilities/Duties/Functions/Tasks: Secure all resort reservations (accommodations, experiences, and dining) via phone and electronic booking channels. using available resources to accommodate guest requests within parameters Communicate with guests primarily via phone and e-mail, occasionally in person. Act as a brand ambassador to curate "the perfect stay" for each and every guest Provide back-up support for guest services staff members, as needed. Ability to manage multiple systems simultaneously, leverage technology to increase efficiency and drive productivity Strategically up-sell guests to maximize revenue Provide tours to guests, if requested Provide support for Sales Department Maintain an approachable, knowledgeable, and accommodating attitude Answer general inquiries and direct phone calls to their appropriate departments Handle guest complaints with empathy and work to bring resolution to issues with little direct support from supervisor Maintain knowledge of current area events, activities, and hours of operation Maintain knowledge of guest policies, room rates, and availability Other duties, as assigned Requirements High school degree Comfortable working in a highly technical, multi-system driven environment Knowledge of high-touch operations and service requirements Ability to work independently and exercise excellent judgement Excellent written and verbal communication skills Proficiency in Microsoft Office programs and strong computer literacy Ability to multi-task effectively under fast-paced working conditions Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, holiday and evening availability PREFERENCES Prior experience in hotel operations/ reservations Experience working with Stay n' Touch PMS and Synxis CRS Specialized historical knowledge of Cayuga County Extensive knowledge of arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inn Familiarity with IOA properties Benefits We are proud to offer outstanding benefits to all of our employees. Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages. Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits. We are proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.
    $18-22 hourly 60d+ ago
  • Customer Experience Agent - Western New York

    Tompkins Financial Corporation 4.0company rating

    Agent Job 34 miles from Tonawanda

    Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and products for retail customers. As incumbent gains knowledge and experience, the work review, call monitoring and supervision may be reduced. Responsibilities Responsible for managing inbound calls in a timely manner in a multi-bank environment Receive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature Demonstrates and promotes a 100% commitment to providing a best in class experience for our internal and external customers Maintain thorough knowledge of company procedures, policies and banking regulations Provide accurate, valid and complete information to customers by using the right methods/tools available Meet personal/customer care center team targets and call handling quotas Follow all company policies and procedures as set forth in the Employee Handbook Performs other related duties as assigned or directed Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program Work rotating shifts, weekends and holidays as required. Schedule subject to change based on needs of the department and customer demand Qualifications A minimum of one (1) year banking or related customer service experience Proficient reading, writing, grammar and mathematics skills; proficient interpersonal relations and communication skills and a high analytical ability Must be assertive with the ability to influence others. Effective verbal and written communication skills Able to work in a fast-paced, multiple-task environment with a high-disruption rate Resolve conflict with minimum negative impact on all parties Work independently, prioritize work in order to meet goals in all areas Must be a self-starter, with forward-thinking capabilities, and demonstrate good organizational skills Proficient in Microsoft Word and Excel. Care Center software experience is desirable Benefits Medical Dental Vision 401(k) Match Profit Sharing Paid Time Off 11 Holidays Tuition Reimbursement Free Parking throughout Tompkins Community Bank Employee Referrals EEO Statement Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. For more information, please click here. #communitybank Pay Range USD $17. 00 - USD $18. 00 /Hr.
    $17 hourly 30d ago
  • Pricing Integrity Agent

    Retaildata 3.9company rating

    Agent Job 18 miles from Tonawanda

    The pricing intelligence pioneer, RetailData is hiring immediately in your area! Are you retired, want extra income, have extra time on your hands and want to stay active? Retirees are welcome and encouraged to apply! We have part-time, flexible work schedules available now! What does RetailData Offer You ? A comprehensive initial training program to ensure you fully understand the expectations of the position. Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. Advanced notice of work schedule. $400 referral bonus program. As a part-time team member, you are offered identity theft protection, pet insurance, and 401k with match after 6 months and 750 hours worked. Employee stock purchase after 1 year of service. Independent, flexible work schedules that enable a healthy work-life balance. Travel opportunities, locally and out of state. Extra hours available in many areas. Paid drive time and mileage reimbursement. Opportunities for employee learning and development. Come work for an essential business! We put an emphasis on A.R.T = A ccountability, R espect, T rust! What Does RetailData Require? High school diploma, or equivalent. Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance. Smartphone with ability to download company pricing app and collect work assignments. Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria. Ability to stand throughout the work shift and lift up to 40 pounds intermittently. Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation. The retail industry continues to see unprecedented dynamics associated with the pivot to a true omni-channel shopping experience. Informed retailers are succeeding, and RD Holdings companies (Intrics & RetailData) are providing the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. Combined, the companies have a 30+ year track-record providing retail data and intelligent solutions for virtually every major North American retailer.
    $31k-50k yearly est. 9d ago
  • General Interest - Future Consideration

    Montante Companies

    Agent Job In Tonawanda, NY

    Don't see the right role for you on our website at this time? Submit your resume to this posting for future consideration! ABOUT US: Montante Group delivers world-class real estate development, construction, and solar installation services through its three affiliated companies: TM Montante Development, Montante Construction and Montante Solar. Our philosophy on any project is to provide clients with superior value through projects that are distinctive and smart. We take pride in our ability to deliver unique spaces that have low occupancy costs and create operational efficiencies for our tenants and customers. Montante Group utilizes a team process, clearly identifying goals, maintaining consistent communication and performing quality work in a timely manner. All of our project partners take part in this process, including tenants, contractors, financing institutions, and local and state governments. Our collaborative process enables Montante Group to provide a high quality product at the very best price, all while ensuring that all parties are satisfied with the end results. ABOUT OUR OPPORTUNITIES: This is for general interest in the company and future consideration for future openings! Openings will be based out of our Buffalo, NY office. We are interested in speaking with candidates of all experience levels in the construction, real estate, solar, and property development categories. BENEFITS: Montante Group offers a wide variety of competitive benefits which includes: Competitive wages A comprehensive full benefit package including medical insurance with employer contribution towards premium, vision, dental, employer paid life insurance, and other ancillary benefits! Generous paid time off and paid holidays Financial protection which includes short- and long-term disability, accidental death & dismemberment insurance, critical illness and accident insurance, identity theft covered and various discounts. Annual performance and salary review, with potential for bonus Employee Assistance Program Employee engagement initiatives Montante Companies, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $39k-58k yearly est. 60d+ ago
  • Call Center Agent - 1178594

    Lehman Consulting and Recruiting

    Agent Job 8 miles from Tonawanda

    Are you looking to join a team of passionate professionals who deliver high-quality service? Do you have a talent for building positive relationships with others? Can customers hear you smile through the phone? If you answered yes to any of these questions, we'd like to introduce you to an exciting new opportunity that could be the perfect opportunity for you! About The Opportunity Our client is seeking warm and welcoming individuals to help deliver high-quality customer service. Successful Call Center Agent candidates will help create an outstanding customer experience and will attend to a high volume of inbound calls. Candidates should have exceptional customer service and communication skills and should be able to independently troubleshoot and resolve customer concerns in a timely manner. Day-To-Day Responsibilities: Efficiently answer inbound customer calls and route to appropriate personnel as required. Employ exceptional customer service skills and phone etiquette to meet and exceed standards. Provide accurate service updates to clients and serve as a liaison between field personnel and customers. Employ effective communication and conflict resolution skills to address and resolve a variety of customer concerns, complaints, and inquiries via chat, telephone, and email. Utilize effective problem-solving skills to resolve concerns in a timely manner and conduct additional research as required. Accurately update account information to maintain accurate customer records. Provide support with dispatching as required and maintain a working knowledge of company products, services, and promotions at all times. Perform other duties as assigned. Desired Skills: Driven to meet and exceed productivity goals and objectives Proven ability to meet and exceed call center metrics and objectives Outstanding ability to build positive and trusting relationships with others Results-driven approach to success with a strong emphasis on efficiency Exceptional customer service skills with a robust knowledge of phone etiquette Strong verbal communication skills with the ability to courteously address concerns Benefits: Competitive pay structure with incentive opportunities Medical, dental, and vision insurance World-Class training and career development opportunities Requirements: High School Diploma or equivalent required Minimum of one (1) year of experience in a customer service environment Proficiency operating general computer applications and systems About Lehman Consulting and Recruiting Lehman Consulting and Recruiting has years of experience matching candidates with their perfect positions! At LCR, we understand just how competitive today's job market is and have a proven track record of helping candidates turn their passions into a reality. Let us help you find your perfect match today! LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $32k-45k yearly est. 60d+ ago
  • * Part-Time* Airport Agent - Ramp

    Envoy Air Inc. 4.0company rating

    Agent Job 8 miles from Tonawanda

    Come and work for Envoy Air, an American Airlines Group Company, at BUF and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required Pay rate - $16.01/HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network Comprehensive benefits package which includes health, dental, prescription, and vision coverage so you stay healthy 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level Both full-time and part-time positions available Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination Tired of being stuck inside all day? As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role 18 years or older High school diploma, GED, or international equivalent Ability to pass a pre-employment drug screen and background check Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOversight We can recommend jobs specifically for you! Click here to get started.
    $16 hourly 12d ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent Job 8 miles from Tonawanda

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help set up and repair technology devices for customers * Monitor service queues and provide accurate status updates to customers * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience in working in retail or customer service * Passion for technology and desire to solve problems * Must be able to adapt and learn new skills in a fast-paced industry * Ability to work a flexible schedule, including holidays, nights and weekends What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID981372BR Location Number 001131 Hamburg NY Store Address 3701 Mckinley Pkwy Ste 114$15 - $17.88 /hr Pay Range $15 - $17.88 /hr
    $15-17.9 hourly 3d ago
  • Leasing Agent

    Glendale Realty Services Group 3.3company rating

    Agent Job In Tonawanda, NY

    Glendale Communities is a local multi-family property management company based in WNY that develops, acquires, invests in, and manages a wide range of multifamily properties. Our mission is to provide first-rate resident living experience and a people-first work environment for our team members. Glendale's professional staff is committed to providing the highest quality management services and housing options with over 4,000 apartments in great locations throughout WNY, Rochester and the Southeast. Leasing Agent Job Summary: Leasing Agents at Glendale are key members of the office team, they are forefront of the leasing office and promote positive customer service. They strive to effectively sell and lease vacant apartments as well as manage resident feedback. The Leasing Agent will show apartments to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and perform managerial duties concerning the property as directed. Duties/Responsibilities: Provide courteous, efficient handling of all prospect and resident phone calls. Greet prospects and show vacant and/ or model apartments. Provide consistent application of policies and procedures. Assist Property Manager in creating and implementing advertisements in media. Assist Property Manager in generating leads with a focus on converting leads into rentals. Prepare required paperwork to process and move in prospective residents. Have thorough knowledge of lease terms, addendums, and community policies. Have knowledge of current market conditions. Know the geographical area of the community and be able to give location directions, as well as pertinent information about the community. Assist in preparation and delivery of resident lease renewals. Assist in collection and posting of rent checks. Take service requests from residents and coordinate work orders with the Maintenance Department. Assist in planning and implementing community events to encourage resident retention. Assist in ensuring the property always has good "curb appeal" by reporting unusual or extraordinary circumstances. Required Skills/Abilities: Valid driver's license, clean driving record and personal vehicle required. Outgoing, friendly attitude and ability to make others feel welcome and comfortable. Excellent interpersonal skills with good sales and customer service skills. Excellent verbal and written communication skills. Detail-oriented and organized. Excellent verbal and written communication skills. Detail-oriented and organized. Excellent verbal and written communication skills. Detail-oriented and organized. Education and Experience: High school diploma or equivalent required. Real estate sales license preferred. At least two years of related experience required, customer service, sales, administrative, etc. Prior experience in apartment leasing is preferred. Benefits: Paid Holidays Paid Time Off Health, Dental & Vision Insurance Life Insurance 401(k) 401(k) Matching Annual Bonus/Raise Eligible Glendale Development provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Glendale Development complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $39k-51k yearly est. 12h ago
  • General Interest

    Foundry 4.4company rating

    Agent Job 8 miles from Tonawanda

    Welcome to Foundry, a cryptocurrency pioneer dedicated to advancing decentralized infrastructure. At Foundry, we're not waiting for a decentralized financial future - we're building it now. By empowering institutions with the tools they need to mine and stake digital assets, we're thoughtfully driving the industry forward with our team at the center of it all. If you thrive on innovation, are inspired by the potential of blockchain technology and are passionate about being part of transformative global changes, then we'd love to connect. At Foundry, your skills will find purpose as you contribute to shaping the architecture of a more equitable and interconnected world through blockchain technology. Come be a vital member of the Foundry team, where your contributions will help empower a decentralized future. Love Crypto but you don't currently see a position that is the right fit? Apply Here! We are always looking for motivated and passionate individuals to join the team at Foundry, a subsidiary of the blockchain industry's most prolific and active investor, Digital Currency Group. If you have a passion for Crypto, but don't see a position that is a fit for you at this time, please submit your application here so we can consider you for future positions as we continue to grow. At Foundry, we are working toward a common goal of empowering a decentralized infrastructure. Our team is passionate about the future of finance and is looking for other like-minded individuals who share in this vision. While we are inclusive and diverse in workforce and style, we all agree that digital assets will change the world. ENVIRONMENT: Foundry takes pride in an environment which prioritizes our people. We insist that our people first culture builds the framework for all business operations. Employees have ample opportunities to voice thoughts, opinions, and ideas through weekly companywide meetings, monthly townhalls, and team outings and events. We emphasize the importance of each individual through engagement, teamwork, inclusion, and diversity efforts. Foundry is an Equal Opportunity Employer and embraces diversity. We do not tolerate discrimination or harassment based on race, color, religion, marital status, gender (including pregnancy, childbirth or related medical conditions), gender identity, sexual orientation, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other non-merit-based factors protected under federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. ABOUT FOUNDRY: At Foundry, we are working toward a common goal of empowering a decentralized infrastructure. Our team is passionate about the future of finance and is looking for other like-minded individuals who share in this vision. While we are inclusive and diverse in workforce and style, we all agree that digital assets will change the world. Foundry was created to meet the institutional demand for better capital access, efficiency, and transparency in the digital currency mining and staking industry. As a Digital Currency Group company, Foundry taps unparalleled institutional expertise, capital, and market intelligence to provide North American bitcoin miners and global manufacturers with the resources to build, maintain, and secure decentralized networks. Disclaimer The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
    $33k-40k yearly est. 60d+ ago
  • Rep 1, Cust Svc Video Repair

    Charter Spectrum

    Agent Job 9 miles from Tonawanda

    Position Type: Full Time Location: Cheektowaga, New York Date Posted: Date posted 02/28/2025 Areas of interest: Call Center, Customer Operations, Customer Service Requisition Number: 2025-48274 Business unit: Customer Operations CRP113 CUSTOMER SERVICE REPRESENTATIVE $20/HOUR IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Next Start Date: Monday, April 14th, 2025 Training Schedule: Sunday-Thursday 1:00PM-9:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. BE PART OF THE CONNECTION At Spectrum, we keep more than 31 million customers connected. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST * Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service * Representing a Fortune 100 company and being the voice of Spectrum * Troubleshooting and resolving technical issues related to cable and video services * Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more * Resolving TV inquiries while creating best-in-class customer experiences * Working in an open, friendly environment with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Education: High school diploma or equivalent * Schedule: Ability to work a variety of schedules including nights, weekends, and holidays * Language: Ability to read, write, speak and understand English Preferred Qualifications * Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication, organization, time management, multi-tasking, customer service * Abilities: Dependable, professional, solution-oriented, results-driven, resilient SPECTRUM CONNECTS YOU TO MORE * Tools + Tech: Work with innovative, customer service technology and information systems * Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed * Competitive Pay: Generous $20 per hour starting pay * Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company * Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed * Total Rewards: Our comprehensive benefits are among the best in the industry Apply now, connect a friend to this opportunity or sign up for job alerts! #ZRCO CRP113 2025-48274 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. Apply Now Email Job
    $20-25.3 hourly 35d ago
  • Picking Representative

    Ivoclar North America

    Agent Job 5 miles from Tonawanda

    Hourly Salary: Starting at $16.50 per hour based on experience Essential Functions Complete customer orders by picking, and checking material, in an accurate and efficient manner Picking - per the Transfer Order (T.O.) or other designated means, pick product from designated storage locations Checking - during every phase of picking, check product and order information to ensure order accuracy Maintain knowledge of work functionality and Quality standards by attending training classes/sessions, as defined by manager/supervisor or delegate Maintain current Key Performance Indicator(s) (KPI) as directed by supervisor/delegate, and as per annual DIALOG Maintain a clean and safe work environment adhering to Ivoclar's LEAN 5S program including (but not limited to) keeping workstations neat, aisles and pathways clear of debris and clutter Stock / replenish inventory and supplies to maintain correct and efficient levels ensuring complete customer (internal and external) fulfillment Willingness to work extended hours and overtime, when required Work with other employees in a team approach to achieve departmental objectives by maintaining accuracy and preventing error in customer orders Compliance with the use of personal protective equipment as required by law and Ivoclar Vivadent Inc. guidelines and policy Follow all Ivoclar Vivadent Fulfillments Module (MOD), Standard Operating Procedures (SOP), policies, and work instructions to fulfill all orders, including customer requirements when applicable Assist Pack Complete customer orders by packing, shipping, and checking material, in an accurate and efficient manner Packing - per the Transfer Order (T.O.) or other means, place product in appropriate boxes, envelopes or other means securing the parcel for designated transport to customer Shipping - per the Transfer Order (T.O.) or other means, utilize designated shipping systems to ship parcels and freight to customer Checking - during every phase of packing / shipping, check product and order information to ensure order accuracy. Your Qualifications: Minimum High School diploma or equivalent preferred General knowledge and ability to work with computers required. Signing on, using passwords, opening / closing windows applications Prior experience in warehouse setting, with specific skills relating to picking, helpful Prior SAP experience, and or prior RF scanner experience helpful Physical Demands: Ability and dexterity to work in a fast-paced standing/moving position for long periods of time required Must be able to lift a minimum of 50 lbs. Must be able to wear ANSI or ASTM certified safety shoes for 8 hours per day
    $16.5 hourly 43d ago

Learn More About Agent Jobs

How much does an Agent earn in Tonawanda, NY?

The average agent in Tonawanda, NY earns between $26,000 and $114,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Tonawanda, NY

$55,000
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