Agent Jobs in Tennessee

- 2,376 Jobs
  • Experienced Insurance Agent

    Healthmarkets 4.9company rating

    Agent Job In Alcoa, TN

    If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622
    $50k-58k yearly est. 14d ago
  • Reservations Agent

    IGT Solutions 4.7company rating

    Agent Job In Knoxville, TN

    Reservations Agent (Call Center Agent ) Work Mode: Work from Office Education, Experience and Other Skills ▪ Experience working in the travel industry or personal experience using travel products is preferred (flights, cars, hotels, cruises, vacation packages) ▪ One (1) year call center/ Customer service experience experience ▪ Strong knowledge of Microsoft Word, Excel and MS Office preferred ▪ Commitment to customer service ▪ Strong typing skills ▪ Strong familiarity with the internet incl. ability to navigate seamlessly between multiple applications ▪ Excellent problem-solving and decision-making skills ▪ Effective written, verbal, and interpersonal communication skills ▪ High School Diploma (or equivalent) required It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
    $23k-29k yearly est. 2d ago
  • Call Center Representative - CSR

    Russell Tobin 4.1company rating

    Agent Job In Lewisburg, TN

    Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Schedule: Regular hours are Monday-Friday 8- 4:30 pm Pay Rate: $17/hr On Site position!
    $17 hourly 26d ago
  • Customer Service Representative

    MCM 4.5company rating

    Agent Job In Nashville, TN

    Our CSR provides support to the marketing department by executing in-person marketing strategies and work with the marketing teams to attend events to manage our client's brand and image. They are also responsible for performing market research and providing reports on marketing performance. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $27k-34k yearly est. 2d ago
  • Customer Service Representative

    Reliance Partners

    Agent Job In Chattanooga, TN

    Reliance Partners is a rapidly growing commercial insurance agency specializing in serving the transportation and logistics industry. With numerous accolades and recognitions for their workplace culture and innovative approach, Reliance Partners is committed to delivering top-notch risk management solutions with a customer-centric focus and 'Extra Mile' mentality. The company is headquartered in Chattanooga, TN, and is dedicated to challenging the status quo in the insurance marketplace through technology and innovation. Role Description This is a part-time on-site role for a Customer Service Representative at Reliance Partners in Chattanooga, TN. As a Customer Service Representative, you will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience on a day-to-day basis. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience abilities Excellent interpersonal and communication skills Ability to prioritize and multitask effectively Strong problem-solving skills and a customer-focused mindset Experience in the insurance industry is a plus High school diploma or equivalent required, additional education is a plus Industry Insurance Employment Type Full-time
    $26k-34k yearly est. 11d ago
  • Employee Benefits Sales Producer

    Pancoast Benefits

    Agent Job In Nashville, TN

    Pancoast Benefits is a leading provider of health and benefits consulting, brokerage, and administrative services based in Nashville, TN. Our main priority is to help client companies lower the cost of benefits and simplify benefit administration. We serve a diverse range of clients, including small independent companies, expanding startups, and publicly traded corporations with operations in multiple states. Role Description This is a full-time on-site role for an Employee Benefits Sales Producer at Pancoast Benefits in Nashville, TN. The Sales Producer will be responsible for day-to-day tasks related to selling health and benefits consulting services, providing excellent customer service, conducting sales training, and effectively communicating insurance options to clients. Qualifications Insurance and Sales skills Skilled in proactively identifying and engaging potential clients Strong Communication and Customer Service skills Experience in conducting Training sessions Ability to analyze and interpret insurance plans Excellent organizational and time management skills Knowledge of employee benefit programs and regulations Bachelor's degree in Business, Sales, Marketing, or related field
    $31k-65k yearly est. 28d ago
  • Sales Service Representative

    Caldwell Painting

    Agent Job In Memphis, TN

    Caldwell Painting is dedicated to building leaders and providing employees with the tools they need to succeed. If you have the drive to excel in sales, Caldwell Painting will provide the support and training to help you reach your full potential. A sales associate at Caldwell Painting can expect to earn $75,000 to $110,000+, with no cap on commission! Here's what we expect from our sales team: • Customer Acquisition: You are expected to be a proactive and creative force in acquiring new customers for Caldwell Painting. This involves networking, building strategic partnerships, leveraging personal and professional connections, and participating in industry events.1... • Product Knowledge: You will become an expert in various paint products, from standard paints to high-end finishes such as Fine Paints of Europe Hollandlac, lime wall paint, and Venetian plaster. You will confidently guide clients in choosing the right products for their projects, accurately estimating costs.3... • Estimating Expertise: You will master the art of creating detailed, transparent, and accurate estimates. This includes precise on-site measurements, understanding client needs, and clearly communicating the scope of work and associated costs.5... • Closing Skills: You will be trained in the art of closing deals, effectively presenting estimates, addressing client concerns and objections, and guiding them towards a confident decision.12... • Follow-up and Customer Service Excellence: You will engage in consistent and thoughtful follow-ups with potential customers, building relationships and demonstrating Caldwell Painting's commitment to service.15... • Project Management: You will play an active role in ensuring project success, from securing the contract and scheduling to final walk-throughs. This includes collecting deposits, coordinating with office administration, and confirming project details.18... • Leadership Development: Caldwell Painting is committed to nurturing leadership qualities in its team members. You will be encouraged to embrace the levels of leadership, as outlined by John C. Maxwell, continuously developing your leadership skills alongside your technical expertise.22... If you are ready to elevate your sales career and contribute to a company dedicated to excellence, apply today! A good next step would be to tailor the post to specific platforms like LinkedIn by incorporating relevant hashtags and keywords to increase visibility.
    $24k-34k yearly est. 10d ago
  • Part-Time Driver and CSR

    Faithful Companion Memorials Inc.

    Agent Job In Nashville, TN

    Description:Starting Wage - $20 per Hour Faithful Companion Pet Cremation Services is searching for a part-time (25-30 hours a week), Driver/CSR at a rate of $20 per hour. We are a family-owned company providing high-level, compassionate care for pets and their families. The Driver/CSR position is responsible for using a company vehicle to take deceased pets into our care and returning the cremated remains upon completion of cremation services. This is an excellent entry-level position for anyone with an interest in Funeral Service. We provide hands-on training in cremation operations with no prior degree or certifications necessary. As a top pet cremation provider across the nation, we also offer many opportunities for growth within the company. We are a customer service-focused company that understands that pets are truly family members. We are looking for people who are equally service-minded, and who comprehend the honor and privilege it is to serve pets and their families through such a difficult time. Our service model is evident in everything we do, including how we serve our Faithful Companion team members. We pride ourselves on maintaining an employee-centric company culture that values open communication, a healthy work-life balance, rewarding work, and a family atmosphere. POSITION RESPONSIBILITIES: - Driving company vehicles (minivans) in a safe and courteous manner. - Transportation of pets to and from family's homes or veterinary clinics. - Maintaining a professional appearance (uniforms provided). - Accurately completing all required paperwork and electronic forms. - Operating cremation equipment (training provided.) - Obtaining paw prints and other memorial items as requested. - Using various tools and equipment to customize and package cremains for delivery. - Keeping clean workspaces and vehicles. - Providing high-level customer service both in person and over the phone. - Handle and transport pets with the utmost respect and dignity at all times. Requirements: - Comfortable speaking to people with compassion and professionalism. - Possess a valid driver's license and successfully pass a motor vehicle record check. - Successfully pass a background check. - Adhere to our strong code of ethics. - Successfully pass a 4-panel drug screen (Cocaine, Amphetamines, Opiates, PCP). - Ability to lift 75lbs unaided. - Possess a cell phone with the ability to call, text, and use a GPS application. - Detail-oriented mindset with a commitment to delivering error-free services. - Flexibility with scheduling. Evenings and weekends are required. Shifts will vary. Compensation details: 20-20 Hourly Wage PI6b80dbf45d9f-26***********6
    $20 hourly 19h ago
  • Insurance Agency Ownership

    AAA-The Auto Club Group 4.5company rating

    Agent Job In Collegedale, TN

    Are you ready to change your life? Do you have the capital to invest in an ownership opportunity? AAA - The Auto Club Group is seeking ambitious, business-minded, and innovative Entrepreneurial Agency Owners to join our team! What's in it for you? We are proud to offer one of the industry's best compensation packages. Plus, the more you invest, the more you can earn! Our impressive benefits include: Unlimited earning potential with 100% incentive-based compensation structure Competitive new business and renewal commission Complementary lead linked to the massive AAA membership database. Start Up Bonus Marketing Reimbursement Agency Development Bonus Agency Growth Bonus Sounds lucrative! But will you have support along the way? In addition to those, our entire Entrepreneurial Agent includes a robust Entrepreneurial Agent Support Team available at your disposal throughout your journey with AAA. The Entrepreneurial Agent Support team provides: Step-by-step assistance: We provide you with a detailed deployment plan to ensure compliance with AAA protocols and standards. Comprehensive education: Our mix of in-person and virtual training is unmatched. We include core business skills, sales, customer service, products and systems. Continual support: You'll instantly gain access to a myriad of resources to help you secure licensed staff, manage financials and cash flows, and to develop and modify your business plan. That's not including the network of experienced Entrepreneurial Agents and other business experts that you will also encounter along the way. What would you sell? Our products include: Property and Casualty Insurance: You'll sell Auto, Home, Renters, Umbrella, Flood, RV, Boat, Motorcycle, Specialty Vehicles and Commercial Lines. You'll even have access to brokered products from multiple national and regional A rated leading carries to help you serve a ride variety of needs. Life Insurance: You'll sell Term, Universal Life, Whole Life and Annuities. Founded in 1969 and affiliated with AAA, AAA Life Insurance Company has an A- rating (Excellent) Making us 4th out of 16 by A.M Best Company. AAA Membership: Programs for autos, bicycles, RVs and motorcycles. AAA Membership holders are a loyal customer base that enjoy the access to trusted roadside assistance, and over 126,000 opportunities to save money in their everyday lives (dining, shopping, hotels, rental cars, travel events, and auto care). What do you have to do? You'll bring industry-relevant experience, a level of capital to ensure your agency experiences success, and a can-do attitude. We require our Entrepreneurial Agency owners to hold and remain eligible for both a Life & Health and Property & Casualty license, however if you don't have one or both we have great resources to point you to. So, what's the short version? This opportunity is for an initiative-taking, results driven business minded person interested in building a profitable, multi-line insurance agency. You will own and grow an insurance agency that serves new and prospective AAA Members. You'll sell our products to a well-defined and loyal client base. If that sounds like an opportunity you can't pass up, let me know! Apply to this posting, send me an InMail or e-mail me at ********************.
    $29k-48k yearly est. 2d ago
  • Domino's Customer Service Rep/Pizza Maker Topside - Store #6319

    Domino's Pizza 4.3company rating

    Agent Job In Lenoir City, TN

    Why Work for Dominos/What We are Offering Our Great Team Members. Newly Updated Payscale! We are the number 1 pizza company in the world! Growth and Career Advancement Opportunity Learn and sharpen your business skills to grow within our organization. Advancement opportunities including Assistant Manager, General Manager, Area Supervisor, Field Trainer, and Franchise Ownership. Many of our current Franchise owners started as Customer Service Representatives or Drivers! Full time eligible for insurance Client Service Representative Summary At Dominos, a Customer Service Representative is responsible for handling an array of front-facing duties. You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible! You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Throughout all these interactions Customer Service Representatives must maintain a high level of professionalism and present the organization in the best light possible. Client Service Representative Responsibilities and Duties would include (but are not limited to): Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products to standards Receive and process telephone orders. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Take inventory and complete associated paperwork. Clean equipment and facility. Communication Skills Ability to comprehend and give correct written instructions. Verbal, writing, and telephone skills to take and process orders. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to lift at least 40-50lbs PandoLogic. Keywords: Customer Service Representative, Location: Lenoir City, TN - 37771 , PL: 561665300
    $20k-27k yearly est. 60d+ ago
  • CUSTOMER SERVICE REPRESENTATIVE

    Family Dollar 4.4company rating

    Agent Job In Pigeon Forge, TN

    Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties and Responsibilities: Provides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for customers during their shopping experience. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Independently stocks shelves and recovers merchandise in the store. Accurately handles customer funds and processes transactions using the POS system. Remains constantly aware of customer activity to ensure a safe and secure shopping environment. Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation. Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Dollar Tree and Family Dollar are Equal Opportunity employers.RequiredPreferredJob Industries Retail
    $28k-34k yearly est. 60d+ ago
  • e-Sales Agent

    Toyota of Cleveland 4.3company rating

    Agent Job In Tennessee

    You are serious about your career, you're considering the right place. At Toyota of Cleveland, a Bowers Automotive Group dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our market is hot and as a result we have an abundance of internet and phone leads from customers looking to purchase or lease vehicles from us every day. This is not a car sales job, no waiting on customers in the showroom, no test driving cars. You will be working in the office responding to guests that are sent to the dealership via the internet and handling the phone calls for customers looking to purchase from us. Purpose: The eSales Agent is responsible for generating sales appointments with guests that contact the dealership via the internet and/or phone to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium guest experience by responding to customer inquiries in a prompt, professional, accurate, and courteous manner. This highly accountable position uses lead management tools, CRM software, and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered and will become knowledgeable of inventory as well as financing and incentive programs. Hours: Monday-Saturday 8am-7pm with a rotating schedule at 40 hours per week. Duties and Responsibilities: Respond to internet inquiries with courtesy, accuracy, and professionalism. Promptly and accurately enter all guest inquiry data into the CRM. Generate sales appointments. Effectively utilize lead management tools. Compile all necessary reports, forms, and other documentation on a timely basis. Perform other job-related duties as assigned. Exhibit ethical behavior, provide the highest degree of guest satisfaction, and be honest in all aspects of dealing with guests. Qualifications: Excellent verbal and written communication skills. Strong MS Office Suite computer skills. Ability to work independently and as part of a team in a fast-paced environment. Ability to work in call center environment. Strong organizational and time management skills. Ability to read and comprehend rules, regulations, policies, and procedures. All applicants must be authorized to work in the USA. All applicants must perform duties and responsibilities in a safe manner. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test and valid driver's license.
    $51k-95k yearly est. 60d+ ago
  • Counter Rental Agent Evening Shift

    Budget Rent a Car 4.5company rating

    Agent Job In Memphis, TN

    Full-time Description Are you looking for a challenging, energized environment with equal opportunity for learning and growth? Look no further!! Budget Car and Truck Rental of Tennessee is currently hiring for an afternoon Counter Agent. Shifts are 2PM-10PM and 3PM-11PM. Our counter agents assist in the completion of customer transactions while providing superior customer service. RESPONSIBILITIES: operate the counter computer opening and closing rental contracts address customer inquiries, such as, explanation of charges, vehicle damages, directions promote and sell coverage and upgrades i.e. additional insurance perform a variety of general office duties such as answering phones, photocopying maintain a clean and professional workspace support a team environment by assisting other agents and/or other areas when needed This description is not an all-inclusive description. Incumbent may be subject to additional tasks and responsibilities that management deems appropriate. ALL FULL TIME EMPLOYEES WILL RECEIVE: · Full benefits available after 60 days of employment. · Accrue 4 hrs. of vacation per month payable after 90 days. · 10 days of vacation at 1st anniversary, plus two personal paid time off days. · Take advantage of our sick/well pay program that rewards employees that show up to work every day. Requirements 18 years or older of age High School Diploma or equivalent 1 year of customer service experience Professional communication skills and resolution experience Pass background check as well as drug test
    $26k-31k yearly est. 60d+ ago
  • Lead Airport Agent - Baggage Service Office

    Envoy Air 4.0company rating

    Agent Job In Nashville, TN

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Assists passengers with claims for lost/damaged luggage. May provide announcements to passengers explaining baggage procedures and offering assistance to disabled passengers at the baggage claim area. Remove unclaimed bags from carousel. Stack unclaimed items onto baggage carts and into storage racks/shelves in secured areas. May be required to handle same items multiple times. Baggage may weigh between 33.3 lbs. and 75 lbs. Track and reconcile all claims filed by customers. Push/pull baggage cart using two hands with forces between 51.4 lbs. and 75 lbs. Push/Pull baggage cart using two hands with forces between 51.4 lbs. and 58.5 lbs. Occasionally twist and turn upper and lower back when retrieving/placing luggage from carousel or luggage storage area, and when retrieving items from printers at desk. Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs. Must be willing and able to work outside in variable weather conditions Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
    $24k-36k yearly est. 60d+ ago
  • Senior Call Center Agent

    Vanderbilt Mortgage and Finance 4.2company rating

    Agent Job In Maryville, TN

    Senior Call Center Agent (Non - LO - Servicing) Department: Call Center Job Status: Full Time/Hourly Reports to: Call Center Team Lead Amount of Travel: As needed Schedule: Hybrid - 4 days in-office, 1 day remote after training Pay: The expected hiring range for this position is from $19.75/hour to $23.24/hour plus additional bonus opportunity. The stated hiring range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs. Application Window Expected to Close: 5/7/2025 Vanderbilt Mortgage and Finance, Inc. (VMF) was established in 1974 and currently services over 150,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we are financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services, and a coast-to-coast presence. We are professionally strong, from entry level to more experienced positions, we are actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success. You will enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work-life balance. JOB SUMMARY The Senior Call Center Agent assists leadership in leading a team of Call Center Agents and Welcome Call Agents in supporting existing customers and ongoing projects. The Senior Call Center Agent reports to the Call Center Team Lead and is responsible for coaching and developing team members and peers. This position also supports the department through handling escalations and administrative functions while contributing to the culture of engagement within the Call Center. JOB FUNCTIONS Coaching and Team Member Development: Facilitates coaching and training of Call Center Agents and Welcome Call Agents. Facilitates weekly and monthly training workshops for new hires. Conducts side-by-side coaching with new hires, and with agents outside of the training program as needed. Performs call quality reviews and coaching sessions. Tracks activities and performance of team members by monitoring Key Performance Indicators. Monitors team and department chats to educate and support agents in resolving questions. Contributes to the department culture through engagement and development. Continually works on the development of self. Escalated Calls and Requests (Daily): Monitors department escalation chats and provide customers with necessary information and seeks resolutions and de-escalation of accounts. Responds to customer requests to email documents. Analyzes loan level information to provide solutions and troubleshoot customer complaints. Assists Call Center Agents in troubleshooting problems with technology and applications. Assists customers with ‘Customer in Lobby' requests, consults with customers in person to resolve concerns and provide information. Administrative Functions and Projects: Monitors daily, weekly, and monthly average speed to answer, call quality, log in times, customer hold and talk times to assess team performance, identify audit opportunities, and guide training initiatives. Monitors daily phone reports and compliance reporting. Performs Call Reviews and Account Audits to ensure adherence to all policies, procedures, and state and federal guidelines. Reviews job aids and department policies and procedures to recommend modifications. Facilitates and attends meetings as required, such as one-on-ones, coaching sessions, team meetings, and monthly training. Meets regularly with department leadership to ensure self-development. Plans and collaborates with team and department leaders to develop engagement activities and build a positive work environment. Compliance/Policies and Procedures: Demonstrates a strong understanding and strict adherence to all local, state, and federal regulations (RESPA, FDCPA, TCPA, UDAAP) and educates team members on compliance. Demonstrates a strong understanding and strict adherence to all policies and procedures and educated team members on compliance. Collaborates with Call Center Team Leader, Department Manager and Collections Special Projects to modify policies and procedures as needed. Maintains understanding of the federal regulatory items which govern our internal compliance policies. Adheres to the laws and regulations provided by local, state, and federal government. Ensures compliance with all company, state, federal and CFPB guidelines through regular review and analysis of accounts and ensures policy and procedures are congruent. Partners alongside department leadership to develop reporting and audits to ensure compliance. Responsible for identifying and escalating risks areas to department manager and helping to identify clarification needs on existing processes and procedures. HR/Personnel Functions: Conducts job interviews and makes hiring recommendations to Call Center Manager. Consults with Department Leadership to develop and deploy training initiatives. Assesses training progress and development of Call Center Agents and consults with Team Lead and Call Center Manager as needed. Works with Team Lead to develop and implement Performance Improvement Plans and Performance development plans and strategies. Participates in team member annual Performance Development Conversations. Completes all required company training. Other duties as assigned This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned. QUALIFICATIONS: High School diploma or equivalent required, college preferred. 1-3 years related experience required. Requires solid knowledge of loan servicing within the mortgage industry. Some travel required to retreats or remote locations on a quarterly basis. Computer competency with Microsoft Office and typing skills at minimum 25 wpm. Ability to communicate effectively and efficiently via phone, email, and person to person. Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at sound conclusions on action to be taken. Ability to manage multiple and/or conflicting responsibilities. Great attention to detail and organizational skills. Ability to work in a team environment. PHYSICAL DEMANDS: Must be able to remain in a stationary position 75% of the time. Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer. Will be communicating via phone, Teams, and Zoom. Must be able to exchange accurate information at all times. Must be able to identify and assess account status and determine appropriate process. Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment. BENEFITS: Medical and Dental Plan with Prescription Coverage and Vision Competitive benefits including 401(K) includes 100% company match of the first 4% Paid time off days (PTO), maternity/paternity leave, and holidays Community involvement including Volunteer Paid Time Off (VTO) Tuition Assistance for your first degree Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being Collaborative and energetic work environment Professional development and promotional opportunities Competitive bonus programs LEVEL OF SUPERVISION RECEIVED Supervisor makes assignments by defining objectives, priorities and deadlines, and assists the team member with unusual situations. The team member plans and carries out successive steps and resolves problems and deviations in accordance with instructions, policies and/or accepted practices. The team member contributes to moderately complex aspects of work. The team member's work is generally independent and collaborative in nature. REQUIREMENTS AND QUALIFICATIONS Education: High School diploma or equivalent required, college preferred. Years of Related Experience: 1-3 years related experience required. Knowledge, Skills and Abilities (KSAs): Computer competency with Microsoft Office and typing skills at minimum 25 wpm. Must have strong computer skills with ability to navigate Microsoft Office Suite. Must travel to conferences, retreats, training, conferences, and monthly to quarterly travel to remote locations. Understanding of regulatory compliance requirements History of demonstrating mentorship of peers Excellent verbal, written, and visual communication skills; willing to provide and receive constructive feedback Strong interpersonal skills with the ability to work internally across all teams as well as externally with partners and vendors Skilled at building and fostering relationships Detail-oriented with the ability to function well in a fast-paced environment Proven track record of the ability to connect, collaborate, communicate, and advocate towards a Customer 1st Purpose & Vision Excellent organizational skills Capable of gathering facts accurately, analyze causes, and evaluate alternate solutions Ability to manage multiple and/or conflicting responsibilities Must be able to multi-task, work independently and manage time effectively Must be professional, thorough, and a resourceful problem solver Here are some more reasons to choose Vanderbilt Mortgage! A Berkshire Hathaway Company - an integrity-based organization offering unlimited career growth Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Vanderbilt Mortgage and Finance, Inc. provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. Vanderbilt Mortgage and Finance Inc. is a subsidiary of Clayton of which is proud to have earned spots on the following Forbes lists: America's Best Employers, America's Best Employers by State, Best Employers for Diversity, Best Employers for Women. As part of Vanderbilt Mortgage's commitment to Opening Doors to a Better Life, VMF is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members. Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course. Vanderbilt Mortgage and Finance Inc. is committed to a diverse and inclusive workplace. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Vanderbilt Mortgage. Where you start a job and gain a career! Business Unit - Vanderbilt Mortgage
    $19.8-23.2 hourly 14d ago
  • Trusted Insurance Advisor for Educators - Cookeville, TN

    Horace Mann 4.5company rating

    Agent Job In Tennessee

    Fast-Track to Success | Skip Cold Calling | No Bought Leads 💰 Earn Quickly, Build Relationships, and Close More Deals! At Horace Mann, we invest in your success so you can start earning fast. Get exclusive access to high-intent educator leads , skip cold calls and letting you focus on face-to-face relationship-building. Plus, we reimburse $1,000 for licensing, so you can hit the ground running with no upfront costs. 🔹 Uncapped earnings & high-conversion leads 🔹 In-person relationship building - No cold calls! 🔹 Proven solution-selling approach to high-trust clients What You'll Do: ✅ Relationship Building - Develop long-term educator partnerships through trust and consultative selling. ✅ Territory Management - Build a strong presence in the exclusive educator market with in-person networking and community engagement. ✅ Solution Selling - Educate and provide customized insurance and financial solutions tailored to educators' needs. ✅ Client Acquisition & Retention - Leverage warm leads and referrals to grow your book of business. ✅ Closing Deals - Guide clients through decisions and secure long-term policies. What You Bring: ✔ Proven Sales Mindset - Driven, resilient, and competitive. ✔ Entrepreneurial Mindset - You take ownership of your income and success [1099]. ✔ Expert Communicator - Ability to simplify complex solutions and close with confidence. ✔ Client-Centric Approach - A passion for helping clients make informed financial decisions. ✔ Face-to-Face Sales Strength - Comfortable with territory-based selling and in-person meetings. ✔ Licensed (or Ready to Be) - We reimburse up to $1,000 for licensing! Why Horace Mann? 🚀 Earn Quickly - Fast-track training & high-conversion leads. 🎯 $1,000 Licensing Reimbursement - No upfront cost to start. 🔥 Exclusive Educator Market - High-trust, pre-qualified clients. 📈 Proven Sales System - Tools, technology & coaching to maximize your success. 💡 Scalable Growth - Build a business with territory management strategies that create long-term success. ⚡ Your Future Starts Now- Apply Today! This isn't just another sales job-it's a high-impact, high-income opportunity. Horace Mann Educators Corporation - Founded by Educators for Educators Educators founded the Horace Mann Educator Corporation in 1945. We are the most comprehensive national multi-line insurance and financial services company dedicated to serving America's educators and families. We are an equal opportunity employer. #vizi# #LI-MN1
    $46k-65k yearly est. 1m ago
  • Counterintelligence Agent

    United States Army 4.3company rating

    Agent Job In Memphis, TN

    As a Counterintelligence Agent, you'll conduct investigations, collect and process forensic and physical evidence to identify and detect foreign intelligence and international terrorist threats, and plan the appropriate countermeasures to neutralize them. Requirements U. S. Citizen Age: 17-34 years High School Diploma or GED Must meet tattoo guidelines No major law violations No significant medical concerns Training & Certifications 41 Nationally recognized certifications available 10 weeks of Basic Training 19 weeks and 3 days at the Counterintelligence Agent Course 101 ASVAB Score: Skilled Technical (ST) Skills You'll Learn Intelligence Collection and Operations Investigative Techniques Cyber Operations
    $26k-41k yearly est. 7d ago
  • Investment Real Estate Sales Agent

    New Western Acquisitions 3.5company rating

    Agent Job In Nashville, TN

    Are you a results-driven individual with an entrepreneurial itch? If you're more about building a business than just having a job, we want you on our team! At New Western, our clients are investors looking to find the next great property for their portfolio. To deliver on your goals as a Sales Agent, you'll need to enthusiastically embrace cold calling, networking, and engaging in virtual or face-to-face meetings to deliver results. Fueling Your Success at New WesternAccelerated Growth: Outpace your peers with unparalleled growth in your first year.Exclusive Inventory: Benefit from inventory selling 31% below new builds post-rehab.Achieve More, Together: Enjoy faster closing times, quicker commission payouts, and increased volume, backed by our proactive in-house marketing team and an unparalleled infrastructure.Learn and Grow: Access a robust library of on-demand and live learning sessions via New Western University. We believe in nurturing talent and fostering your professional growth.Flexible Autonomy: Work as an independent contractor with the freedom to work your way and define your path to success. What You Need To ExcelGrit: Competitive, resilient and driven with a closer mentality (even if you lack real estate experience).Negotiation Prowess: Natural dealmaking and strong negotiation skills.Accountability: Willingness to take ownership of your work and results.Skilled Communication: Polished communicator with a knack for interpersonal connections. Key ConsiderationsLicensure: Requires an active real estate license based on your work location. If you don't have one yet, don't worry! We'll guide you on obtaining yours once we start our conversation.Compensation Plan: Similar to most licensed real estate agents, this position is an independent contractor (1099) role, with 100% commission-based earnings. On average, agents earn $93,000 in commission, with high-performing agents making over $160,000 in their first year and well over $450,000 annually in subsequent years. About New Western We're not just any real estate company. We're on a mission to redefine real estate investing, making it more accessible for everyone. With a presence in many major cities, we connect over 200,000 investors with sellers, leading to the rehabilitation of homes. Our track record speaks for itself - we buy a home every 13 minutes. We provide fresh starts for sellers, exclusive options for investors, and affordable housing solutions for buyers. Award-Winning Team & Culture Thanks to our thriving culture and dedicated team, we're a Glassdoor Best Place to Work for 2023 and 2024. Take a peek behind the scenes and see what it's like working with us at ************************* Ready to take your career to the next level? Apply today! #cb #LI-AB1
    $76k-103k yearly est. 6d ago
  • Reservations Agent (FT)

    Corporate Flight Management 4.0company rating

    Agent Job In Smyrna, TN

    Job Details Contour Airlines - Home Based - Smyrna, TN Full Time High School $16.50 - $21.50 Hourly Negligible Any Customer ServiceDescription Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals. As a full-time employee of Contour Airlines: You are eligible for health, vision, and dental coverage as well as short-term/long-term disability and voluntary life insurance policies. If selected, these are effective on the first day of the month following your date of hire. Our current benefit enrollment guide will be provided during the onboarding process if you are selected for employment. You are eligible to participate in our 401(k) savings plan, which would also be effective the first day of the month following your date of hire. The Company match is up to 6%. Your eligibility to participate in this benefit will be in accordance with the normal practices and guidelines of the Company. Our current 401K enrollment guide will be provided during the onboarding process if you are selected for employment. You are eligible to receive paid sick leave. You can accrue up to 56 hours per year which will roll over each year until your sick bank reaches 480 hours. You are eligible to receive vested vacation hours. These hours are available to you on January 1 st following your date of hire. You are eligible for non-revenue/space available (NRSA) travel privileges after completing six active months of service. You are eligible for a variety of leaves of absence including medical leave, non-medical leave for the care of a family member, maternity leave, paternity leave, personal leave, etc. Specific information regarding Contour Airlines' leave of absence policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment. Additional information: The starting hourly rate for this position is between $16.50 and $21.50 (based on your prior work experience). Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach $21.50. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year. When you work in excess of 40 hours within the pay period, you are eligible for overtime which is paid at 1.5 times your hourly rate. When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment. Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at ***************** to discuss any specific needs that you may have. Contour Airlines' rapid growth has created exciting employment opportunities. We invite you to become part of the family. Summary of Essential Duties: Handling incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries. Book applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request. Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment. Read, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations. All agents will be called to solve customer related issues and requests; to hold their composure during all situations with customers. Be capable of problem-solving situations with customers self-sufficiently. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Show dedication and commitment to always handle telephone calls and passengers whilst carefully following all Contour procedures and regulations to achieve the highest possible quality of reservations and ticketing service. Process miscellaneous requests including seat assignments, SSRs, and email confirmation requests. Process airline schedule changes and inform internal and external customers of changes. Process queues with efficiency and accuracy according to department protocol. Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change. Work within team to achieve performance standards for all brands and air department duties. Provide assistance over the phone for in-house reservation agents and managers. Responsible for assisting Contours employees with all travel needs. i.e., airline, hotel, and rental car accommodations for Charter trips and/or positioning for training. Ability to keep open communication with other team members. Work directly with management on problem solving. Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis. Maintain the integrity of the company and our airline partners. Be available to work any shift during business hours including rotating weekends if necessary. Perform other job-related duties as assigned by management. Qualifications Be at least 18 years of age Prior customer service experience and/or call center experience preferred, but not required. Be authorized to work in the United States and able to travel in and out of the United States. Must have a valid driver license and good driving record. Must understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required. Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares Able to type 30 words per minute. Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. Possess strong leadership and organizational skills. Must ha
    $16.5-21.5 hourly 60d+ ago
  • Sports-Minded Marketing Agent

    Skyline Promotions

    Agent Job In Goodlettsville, TN

    Due to our industry-leading client expanding into new markets and increasing their needs, our company is searching for a dedicated Sports-Minded Marketing Agent to join our energetic team. With several years of expertise in marketing and sales, we've focused on working face-to-face with our consumers to offer them a more tailored solution to satisfy their needs. Our success lies in building genuine and honest relationships and delivering top-tier customer service. As a Sports-Minded Marketing Agent, you will work closely with top marketing and sales professionals to promote & educate on client brands. Our Sports-Minded Marketing Agents are tasked to meet directly with our consumers to have a transparent understanding of what is needed to provide a more suitable service. We provide classroom-style training and are motivated to assist you in developing confident communication skills, mastering sales strategies, and creating wholesome connections with our clients and consumers. Typically, those who thrive in this role are individuals with a background in sports or have a club-related background due to the trained desire to succeed and having comfort in a competitive environment. Responsibilities of the Sports-Minded Marketing Agent: Directly market and sell client services to potential consumers, ensuring excellent customer service Build strong connections through effective and professional communication Address and resolve customer inquiries with care, urgency, and professionalism Develop product knowledge to confidently present and promote services to consumers Participate in daily meetings with the Sports-Minded Marketing Agent team to discuss sales strategies Network with other marketing agents and sales professionals to share tactics and improve communication skills Qualifications for the Sports-Minded Marketing Agent: A degree in Marketing, Business Management, Communications, or as a Sports-Minded Marketing Agent is preferred but not required Ability to communicate with consumers effectively in a direct setting A proactive mindset with the ability to handle challenges confidently A passion for sales and learning from other team members What We Offer For a Sports-Minded Marketing Agent: Extensive training to help you excel as a Sports-Minded Marketing Agent Weekly meetings with industry leaders to acquire sharper skills involving sales & customer service A supportive and competitive environment Opportunities to contribute ideas and lead exciting client marketing and sales campaigns Opportunity to earn what you want through industry-leading commission incentives
    $27k-45k yearly est. 38d ago

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Top 10 Agent companies in TN

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  4. QNTM Fit Life

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