Client Service Representative
Agent Job 22 miles from Syracuse
Customer Service Representative
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experience TTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200.
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
At least 1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $18.92 plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit ************************* for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location US-NY-MaltaJob _Customer Care Representative
Real Estate Agent
Agent Job In Syracuse, NY
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
State Farm Insurance Agent Team Member
Agent Job 5 miles from Syracuse
INSURANCE ACCOUNT MANAGER -State Farm Agent Team Member
$50,000 to UNLIMITED (uncapped commissions!!) a year opportunity
ROLE DESCRIPTION:
Neff Insurance and Financial Services, Inc dba Renee Neff- State Farm Agent is searching for an insurance account manager whose actions are driven by keeping the customers' best interest as my primary goal. Customer Service + (service plus pivot to sale) business model, with 1/4 role service & 3/4 sales anticipated role. As our Insurance Account Manager - State Farm Agent Team Member, you're the architect of your income potential! Experience preferred but training provided for new to insurance career and income minded individuals, our knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. Internal leads provided and marketing based on community events driven by Renee Neff, so creates a natural prospect list for you that's higher conversion rate than purchased insurance leads! Are you a ROCKSTAR and tired of working only dead internet purchased leads with low conversion ratio? Our model is different...
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Company parties
Current customer based leads
Multiple State Licensing/Prospecting: NY, VT, PA cross licensing for flexible prospecting within P&C and Life/Health Products
COMPANY DESCRIPTION:
Fast paces office with large growth goals, we're looking for career minded candidates who want opportunity to grow with the company and learn while on the job working next to industry professionals, this position is entry level but has HUGE growth opportunity to learn and make this a career. Need self confident individuals who are looking to grow with a team environment.
Call Center Representative CSR
Agent Job 4 miles from Syracuse
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Real Estate Agent
Agent Job In Syracuse, NY
Dedicated Real Estate Professional or a pre-licensed person considering a career in Real Estate. Good communication skills, learning based, and integrity are some of the stand out attributes of the position. Keller Williams Realty is soon to be the No#1 Real Estate company in the USA. The education, models and systems to help Agents succeed are the best in the business.
Customer Service Representative
Agent Job In Syracuse, NY
Save lives, from the workplace to anyplace.
The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.
We are currently looking for a Customer Service Representative to join us in our mission to save lives and prevent injuries.
Position Highlights:
Responsible for providing quality customer service to various parties including students, instructors, and other stakeholders. Interact directly with individuals who are enrolled in NSC courses by registering their information and processing credit card payments over the phone. Also responsible for entering student and class records into the system to ensure accurate reporting.
Scope / Accountabilities
State Programs, Traffic Court Programs
25-30 courses/products supported in different formats (e.g., online, in-person classroom)
What You'll Do:
Effectively conduct inbound customer service calls from multiple program queues meeting defined performance metrics, quality and customer satisfaction standards, and satisfying all program regulatory requirements.
Use call flows, reference materials, and program training to identify issues, apply problem-solving skills, and appropriately handle customer inquiries.
Apply empathy, listening, and service techniques to defuse situations and avoid call escalation.
Provide specific and unique program / schedule information accurately to customers.
Efficiently communicate through chat and email to research and resolve enrollment / completion issues.
Accurately input student data and process live credit card payments while maintaining PII and PCI compliance.
Clearly and concisely document customer interactions with account notes in business systems.
Respond to customer messages; place outbound calls to customers to answer general questions, complete registration or process other routine transactions.
Consistently promote self-service options and customer engagement to meet team goals.
Proactively and swiftly communicate repetitive or widespread customer concerns to management for resolution.
Promptly process returned mail in business systems to reduce cost associated with outdated address data.
Complete other duties as assigned.
We're Looking for Someone with:
High school diploma and at least 2 years of relevant customer service or call center experience.
Strong customer service and team orientation.
Data entry accuracy and integrity.
Bilingual (English/Spanish) desired.
Bachelors degree preferred.
Experience with Microsoft Office a plus.
Salary - $18.50 - $19.50/hr
This is a hybrid position with two days remote three days in the office.
Reasons You'll Love it here:
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:
At least 20 PTO days accrued 1
st
year and 11 paid holidays
Flexible work arrangements
Comprehensive medical, dental, vision, and life insurance plans
Flex spending accounts for medical and dependent care
403(b) & Roth 403(b) with employer match up to 6%
Reimbursable training
Student loan pay down
Dress for your day
Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!
NSC is an equal opportunity employer.
Customer Service Representative
Agent Job 45 miles from Syracuse
Are you looking to help transform a company and an industry? As a Stewart employee, you'll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.
More information can be found at ************************ subscribe to the Stewart blog at ******************************** or follow Stewart on Twitter @stewarttitleco.
Job Description
Job Summary
Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.
Job Responsibilities
Responsible for answering routine questions and issues about products and services from internal and external customers
Effectively resolves inquiries or escalates concerns in a timely fashion
Performs a wide range of support functions to assist in departmental processes
Follows clearly defined procedures to complete daily tasks and responsibilities
Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
Uses basic communication skills to address internal and/or external clients and/or team members
Individual contributor working under direct supervision with little autonomy
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 0-2 years of related work experience
Equal Employment Opportunity Employe
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Pay Range & Benefits
$35,969.77 - $59,949.61 Annually
The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401K with company match, employee stock purchase program, and employee discounts
Customer Service Representative - Order Management
Agent Job 17 miles from Syracuse
* Day-to-day liaison with nominated accounts; provide support as necessary and assist customers with special requests. * Processing of orders, contracts, and amendments using the Knowles Oracle ERP system, ensuring that the terms of sale meet the requirements of the company by cross-checking with the Knowles CRM system.
* Responsible for the resolution of rescheduling and/or re-routing of product, shipping issues and/or delays, returned goods and pricing issues in a timely manner.
* Deal with any quality concerns and coordinate with the appropriate quality department for corrective action and follow-up to achieve customer satisfaction.
* Attend meetings as required.
* Communicate with other Knowles departments regarding customer related issues.
* Working knowledge & understanding of ERP/MRP systems and their use in a manufacturing environment is a plus, but not necessary.
* Experience with Oracle and CRM a plus, but not necessary.
* Strong customer service skills for both internal and external customers.
What's in it for you on Day 1:
* Medical, dental and vision insurance plans
* Prescription Drug Plans
* Basic Life Insurance
* 401k plan with company match
* Tuition Reimbursement Program
* Security Clearance Incentive Program
* Employee Referral Program
* Overtime opportunities
* Alternate work schedules available
* PTO (10 days) and NYS Sick and Safe Leave
* Paid Holidays
Exciting Onsite Perks:
* Free Starbucks coffee available at our café
* Free access to our Fitness Center
* Fresh food is available for purchase in the cafeteria store.
* Employee Appreciation Events
Knowles is committed to providing a competitive and fair total compensation package for all employees.
One element in our total compensation package is base pay. The starting salary for this role is targeted to be $21.00.
Individual compensation decisions are based on a number of factors, including but not limited to previous experience and skills acquired prior to joining Knowles, cost of living in the assigned work location, assigned schedule, and salaries of similarly situated peers at the company. It is to be expected that candidates will come to us with different sets of skills and experiences and therefore will be paid at different points in the stated range. We recognize that the person(s) we select for hire may be less experienced or more experienced than the role as posted; if this is the case, any updates to available salary ranges will be communicated with candidates during the recruitment process.
Equal Opportunity Statement: Knowles Precision Devices prohibits pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status.
ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment.
Notice to Staffing Agencies, Search Firms and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency log in credentials to submit candidates to our careers portal. Please do not submit resumes via e-mail, through our external website or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.
B2B Sales Agent
Agent Job 47 miles from Syracuse
Job Title: B2B Sales Agent
Company: MCR Labs NY
Compensation: Base salary plus commissions
About Us:
Since 2013 MCR Labs has been your partner in cannabis science. Our team is made up of researchers, chemists, and pharmaceutical scientists, but we're also enthusiasts, cannasseurs, and members of the cannabis community. We support the community by providing anyone interested in or passionate about cannabis with access to analytical product testing as well as information to help guide their cultivation, consumption, or enjoyment of marijuana, hemp, and cannabis-derived products.
As the first independent cannabis testing laboratory to be certified by the state of Massachusetts, we are proud to offer analytical testing and R&D services to MMJ and adult-use cannabis providers, patients, doctors, caregivers, or anyone crafting their own cannabis products. Our methods are ISO/IEC-17025:2017 accredited, and we employ proven analytical practices developed in the pharmaceutical industry.
MCR Labs is always looking for quality candidates to join our team of scientists and administrative personnel. The cannabis industry is one of the fastest growing jobs sectors in the nation, which allows us to consistently hire talented individuals who will develop and grow within our industry!
Job Summary:
We are seeking a dynamic and results-driven B2B Sales Agent to join our expanding sales team. The ideal candidate will be responsible for generating new business opportunities, establishing and maintaining strong relationships with clients, and driving sales growth. You will play a crucial role in representing our brand and promoting our offerings to prospective clients. While an outward facing role, candidate must work with internal departments to ensure alignment of company goals.
Key Responsibilities:
Relationship Management
Lean on existing relationships with potential clients.
Develop relationships with potential clients through direct outreach, networking, and community involvement
Understand cannabis testing protocols, state regulations, analytical testing equipment, advances in the industry, and provide guidance.
Work with other internal teams to maintain relationships and help target and acquire new clients
Communicate with clients regarding questions and complaints in a timely and proficient manner
Work with Business Development and Marketing teams in Massachusetts and Maine
Conduct industry research to anticipate potential clients
Travel will be required to develop and maintain client base
Use Seed to Sale software like BioTrack THC
Qualifications:
Knowledge of cannabis and cannabis-related products is a plus.
Strong communication and interpersonal skills, with the ability to engage and persuade clients effectively.
Excellent negotiation skills and a results-oriented mindset.
Ability to work independently as well as part of a team in a fast-paced environment.
Strong organizational and time-management skills.
Requirements:
Minimum of a high school diploma or high school equivalency diploma
Proven experience in B2B sales, with a track record of exceeding sales targets (2+ years preferred).
Valid driver's license and clean driving record.
**How to Apply:**
If you are passionate about sales and ready to take your career to the next level, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience.
MCR Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.
Real Estate Showing Agent
Agent Job In Syracuse, NY
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Syracuse and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Syracuse area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in New York.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
Physician Marketing Agent - Primary Care
Agent Job In Syracuse, NY
BioPharma Account Representative - Primary Care & Specialty (Entry or Experienced) We are a fast-growing pharmaceutical and healthcare company that markets a variety of innovative healthcare products. We are currently looking to add many sales professionals to our Pharmaceutical Rep team. Our pharmaceutical products are designed to enhance the patient and provider's practice which includes easing the burden of administration, providing an improved safety profile, and prescription selection. We strive to improve patient outcomes while reducing overall health care costs. We are in search of an energetic Pharmaceutical Rep to add to our Pharmaceutical Rep team. They must be as passionate as we are about our vision and commitment to deliver value and service to the healthcare industry in the United States.
Your Responsibilities as one of our Pharmaceutical Sales Reps:
Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of our pharmaceutical products.
To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, working within PhRMA guidelines and values at all times.
Maintain knowledge and data, which are constantly changing, with respect to the pharmaceutical products you represent.
Provide product educational programs/in-services to customers.
Work within Compliance guidelines and our industry regulations at all times.
Develop strategies and tactics to generate sales.
Develop and implement strategies specific to each customer within an account (i.e., Office Manager, Physician Assistants, nurses, billers, secretaries, etc.).
Effectively manage allocated resources (i.e., financial).
Provide outstanding customer service by responding to our customers' requests, inquiries and needs.
Why You? Is a Pharmaceutical Sales Rep job right for you?
You must have strong sales abilities or demonstrated success as a Sales Rep professional
Ability to understand and communicate highly scientific and technical medical information.
Industry product knowledge
Excellent communication / interpersonal skills
Passion for excellence / embrace competition
Preferred qualifications to become one of our Pharmaceutical Sales Representatives:
Ability to sell pharmaceutical products that utilize the Buy & Bill or Specialty pharmacy modes of distribution
Demonstration of high performance
Strong communication, presentation and influencing skills required
Demonstrated ability to identify unique sales opportunities and to perform tasks beyond designated responsibilities
Demonstrated teamwork and leadership skills
Strong business planning skills and ability to multi-task.
Why work for us?
Our mission is to improve the quality of human life by enabling our Pharmaceutical Reps to do more, make patients feel better and live longer. Our world-leading business deliver innovative medicines, and consumer healthcare products. We need a talented and motivated sales workforce to deliver against our strategy. To achieve this, we strive to attract the best sales people and to create an environment that empowers and inspires.
Customer Service Gate Agent (Full-Time)
Agent Job In Syracuse, NY
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers with boarding the aircraft. This role monitors computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will be able to successfully complete the Gate Agent training course, lift seventy (70) pounds, and work all shifts. This position will report to the General Manager.
Essential Duties:
Assist passengers in boarding and disembarking flights
Monitor computerized passenger boarding
Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
Change customer flight itinerary and seat assignments as required
Operate the Jetway
Work as a team to provide excellent customer service and meet corporate objectives
Job Qualifications and Competencies:
Successful completion of training course
Ability to meet company goals and customer expectations in a high energy environment
Effective communication skills
Ability to organize, prioritize, and multitask
Preferred Qualifications:
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Work Environment:
Use of telephones, computers, and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$15.50/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
I
n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
April 23, 2025Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.
Customer Service Representative
Agent Job 4 miles from Syracuse
Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence.
Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment.
Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise.
Job Snapshot:
* 5-day work week.
* Handle incoming calls and emails from customers inquiring about selling their vehicles.
* Maintain relationships with dealers, tow companies, and garages who continuously are looking to sell vehicles.
* Arrange vehicle pickups from customer homes and businesses.
* Maintain awareness of inventory levels and top sales parts
* Open communication with General Managers to maintain site-specific needs.
What We Offer:
* Competitive Compensation: Attractive earnings with growth potential.
* Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options.
* Work-Life Balance: Enjoy a stable day shift schedule from Monday to Friday.
* Professional Development: Opportunities for advancement in a growing company.
* Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer.
Requirements:
* High School Diploma or equivalent
* Excellent computer skills
* Excellent communication skills
* Strong math skills
* Knowledge of auto parts and vehicles
Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here!
Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
Front Desk Agents
Agent Job In Syracuse, NY
The amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributions
Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse.
We offer FREE parking, FREE staff meals, competitive Paid Time Off , Health Benefits, and we also offer Hotel Room discounts at Marriott properties Worldwide.
In this role, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
You will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Does this sound like you?
You have a passion for the hospitality and thrive to ensure that our guests' experience is a memorable one. Experience in a similar position at a hotel preferred. Marriott brand experience a plus. You have strong communication and interpersonal skills and flexible to work weekdays, weekends and holidays.
Front Desk Agent
Agent Job In Syracuse, NY
The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains
guest service
as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards
Front Desk Operations
Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services and amenities
Provide information, directions and other assistance as necessary about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc.
Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary
Assist guests with booking and modifying reservations as needed
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly and monitor lobby cleanliness
Other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
Geek Squad Agent (Retail Store)
Agent Job 45 miles from Syracuse
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help set up and repair technology devices for customers
* Monitor service queues and provide accurate status updates to customers
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience in working in retail or customer service
* Passion for technology and desire to solve problems
* Must be able to adapt and learn new skills in a fast-paced industry
* Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID983527BR
Location Number 000384 Ithaca NY Store
Address 40 Catherwood Rd$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
Automotive Call Center
Agent Job 9 miles from Syracuse
Hiring Immediately, Automotive Call Center Representative
Driver's Village, a World Class Transportation Provider, continues to grow and we are seeking a customer-service-oriented Automotive Call Center Representative to join our successful team. If you like working with people - even if you have no automotive experience - this career is for you!
Driver's Village represents over 17 automotive franchises, serving hundreds of customers each month. We've been making customers happy for nearly 85 years, by providing safe and reliable transportation.
Duties and Responsibilities Include but are not limited to:
Answer a high volume of calls related to sales, service and other related inquiries
Receive inbound calls and make outbound customer service calls
Schedule appointments by obtaining and verifying information
Provides product/service information by answering questions and offering assistance
Maintains call center database by entering and verifying information; updating contact log
Updates job knowledge by participating in educational opportunities
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Applicants Should Meet or Exceed these Requirements:
A team player who is focused on providing exemplary customer service
Outstanding people skills
Experience in a customer service setting
Phone skills/verbal communication
Good listener
Data entry skills
Product knowledge
Dependability
Ability to multitask in a fast paced work environment
Have reliable transportation
All DV Team Members Enjoy:
40 Hour Work Week
Excellent health, vision and dental benefits
Modern Dealerships and Facilities - Air conditioned shops in the summer, heated in the winter.
Great career and earning opportunities at the largest auto dealer group in CNY
Never work on Sundays or Holidays
Recognition Programs
Opportunity for advancement
Benefits:
Medical, Dental & Vision Coverage
401K Program
Life Insurance & Disability Coverage
Enhanced Vacation Plan & Paid Holidays
Never work on Sundays or Major Holidays
Paid Bereavement
Debt Free College Education to eligible employees
Pay:
$15.50 - $17.00 Hourly
Call ************ for additional questions.
We are an Equal Opportunity Employer. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status. Please notify a company representative if you require a reasonable accommodation to participate in the application and/or interviewing process.
Customer Experience Representative
Agent Job 46 miles from Syracuse
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.$20 - $20 an hour
Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
Member Solutions Representative I
Agent Job 45 miles from Syracuse
CFCU Community Credit Union (CFCU) is in search of a skilled Member Solutions Representative. This individual will provide prompt, friendly, professional, accurate service to members who contact the credit union using various methods. This person will educate, sell, and refer products and services, highlight promotions, address inquiries, while providing the member with positive experience.
Requirements
& Responsibilities:
· Provide outstanding service to members through various inbound and outbound channels including phone calls, video calls, email and other channels as developed.
· Work efficiently to assist members in a calm, polite, and professional manner.
· Responsible for member satisfaction by addressing all financial needs related to products, services, technologies, and transactions with accuracy and in a timely manner.
· Resolve member issues and concerns within the position's level of authority and in accordance with Credit Union's policies.
· Direct members to the appropriate resource and/ or Supervisor when a solution is outside the scope of the Member Solution Rep I's authority or responsibility.
· Successfully completes all training and keeps abreast of company policy changes
· Participate in Saturday rotation and works additional hours for special projects.
· Meet or exceed sales or referral goals as an individual and collaboratively with the team.
· Perform other job duties as assigned by manager.
Desired Skills and Experience:
· Zero to six months of similar or related experience.
· High school education or equivalent.
· To provide prompt accurate, and professional service to all members and potential members through multiple platforms.
· To be available for member inquiries through various communication methods.
· To process member transactions accurately and in accordance with CFCU policy and procedures.
· To maintain a positive attitude and a spirit of teamwork.
· To successfully sell and refer credit union products and services.
Equal Employment Opportunity:
Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. CFCU provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.
#CFCU1
Salary Description $17.85 - $21.44
Licensed Medicare Insurance Advisor
Agent Job 36 miles from Syracuse
Licensed Medicare Insurance Advisor Location: Rome, NY Pay Rate: $50,000 Flat Base + commissions Status: Full Time Remote Status: Hybrid possible once fully trained and meeting performance expectations. Position does have an on-site requirement weekly. Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 27 out of 70! The Position: AmeriCU Credit Union is in search of a Licensed Medicare Insurance Advisor who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. You will be responsible to plan, lead and control production of Medicare and health insurance sales and service in collaboration with the AVP, Insurance & Wealth Services. As a Licensed Medicare Insurance Advisor your primary responsibilities will be to:
Meet with individuals to determine adequate need for Medicare and health insurance based on specific life situations.
Refer life prospects to Financial Advisors.
Promote products of carriers that the Financial Services Division has identified as strategic partners or alliances.
Follow-up on leads to ensure growth of the book of business consistent with and in support of the strategic framework.
Obtain and follow up on information concerning underwriting, claims, pending business, etc.
Keep abreast of trends and techniques pertinent to today's Medicare and health insurance marketplace.
Attend seminars or other educational opportunities as required to complete any and all continuing education requirements.
Responsible for binding coverage within limits established and agreed upon with strategic carriers and programs.
Collect deposit premiums, when appropriate.
Produce written premiums that meet or exceed agreed upon annual goals.
Produce volume sufficient to generate an average commission that will meet or exceed budgeted forecast percentages.
Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off - Vacation, Personal or Sick and Birthday Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clicking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************