Agent Jobs in Shiloh, PA

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  • Customer Service Representative

    Ntech Workforce

    Agent Job In Harrisburg, PA

    ***Candidates MUST be local to HARRISBURG, PA Title: Customer Service Representative Pay Rate: $17/hour on W2 - All-inclusive Terms of Employment • Contract, 6 Months Overview The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and utilizing working knowledge of the organization's services to meet productivity and quality standards Responsibilities • Develops and maintains working knowledge of internal policies, procedures, and services (both departmental and operational) Utilizes automated systems to log and retrieve information. Performs accurate and timely data entry of electronic faxes • Receives inquiries from customers or providers by telephone, email, fax, or mail and communicates response within required turnaround times • Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard operating procedures • Interacts with hospitals, physicians, beneficiaries, or other program recipients Investigates and resolves or reports customer problems. Identifies and escalates difficult situations to the appropriate party • Meets or exceeds standards for call volume and service level per department guidelines Initiates files by collecting and entering demographic, provider, and procedure information into the system • Serves as liaison between the Review Supervisors and external providers Maintains logs and documents disposition of incoming and outgoing calls Required Skills & Experience • High School diploma or equivalent. • 2+ year's customer service/telephone experience in a similar call center environment and/or industry. • Must have ability to effectively communicate with team members and external customers. • Must have ability to research and resolve issues related to Medicaid program and service eligibility. Preferred Skills & Experience • Previous experience in the medical office or other medical setting preferred • General knowledge of eligibility verification (Medicaid eligibility and program requirements for specific program of focus preferred) • Knowledge of CPT and HCPCS codes preferred • PC proficiency to include Microsoft Office Suite • Experience with Microsoft programs
    $17 hourly 3d ago
  • Registered Financial and Insurance Agent

    State Farm 4.4company rating

    Agent Job In Lancaster, PA

    Be there for your neighbors. As a State Farm independent contractor agent, you can make a difference in people's lives and help strengthen your community every day. If you're ready to help, you're ready to be a State Farm agent. The State Farm agent opportunity is one of the best small business opportunities in America. If you're interested in running your own business, we are seeking accomplished professionals to become a State Farm independent contractor agent in Lancaster, PA. If you are someone who: o Wants to run your own business o Is motivated by helping people daily and making a difference in the community o Is driven by achievement and the potential for financial success o Can drive results by leading a team Then being a State Farm agent may be a great fit for you! No prior experience as an insurance agent is required. We offer a paid training program along with company support, mentorship and field development. As a State Farm agent, you can truly make a difference by helping people with their insurance, financial services and banking needs.* State Farm is an equal opportunity employer. Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.] State Farm agents are independent contractors. Compensation is sales and commission-based but may also include servicing commissions and bonus potential. No base compensation is available with this opportunity. This is a business opportunity with potential for both profit and loss. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary. *Banking products offered by U.S. Bank National Association Member FDIC. Mortgage loans offered by Quicken Loans, LLC; NMLS #3030; *************************** Equal Housing Lender. Licensed in 50 states.
    $42k-66k yearly est. 24d ago
  • Commercial Insurance Agent

    BCF Group, Inc. 3.9company rating

    Agent Job In Lancaster, PA

    BCF Group is a modern insurance agency based in Lancaster, PA, focused on managing risk for businesses, families, and individuals. They help clients understand the cost of risk versus the cost of insurance to improve their risk profile and bottom line. Role Description This is a full-time hybrid role for a Commercial Insurance Agent at BCF Group, Inc. The Commercial Insurance Agent will be responsible for managing risk and providing customer service. This role is based in Lancaster, PA. Qualifications Insurance Brokerage and Insurance skills Customer Service proficiency Proactive approach to risk Strong communication and interpersonal skills Ability to analyze and assess risk Knowledge of insurance products and relevant regulations Bachelor's degree or at least 5 years' experience in risk management Property and Casualty Insurance license
    $41k-68k yearly est. 17d ago
  • LEASING AGENT

    Property Management, Inc. 3.5company rating

    Agent Job In Mechanicsburg, PA

    Join Our Team in Mechanicsburg, PA! Property Management, Inc. (PMI) is on the lookout for a dynamic and motivated Leasing Professional to join our growing, employee-owned company. With over $4 billion in real estate assets and a strong presence in the industry, PMI offers a unique opportunity for you to thrive and grow with us. About the Role: As a Leasing Professional, you will be the heartbeat of our two apartment communities in Mechanicsburg, PA, managing a total of 312 apartment homes. Your mission? To ensure our communities are vibrant, welcoming, and fully occupied. What You'll Do: Lead daily leasing operations for two bustling apartment communities. Manage the leasing of 312 apartment homes, driving high occupancy and resident satisfaction. Craft and execute innovative leasing strategies to attract and retain residents. Conduct engaging property tours, process applications, and handle lease agreements. Build and maintain positive relationships with residents, addressing their needs with a smile. Collaborate with our property management team to keep our communities in top shape and compliant with all regulations. Why PMI? Employee-Owned: Earn company stock at no cost to you. Comprehensive Benefits: 401(k) with employer match, Medical/Dental/Vision insurance, and more. Work-Life Balance: Generous PTO and paid holidays. Growth Opportunities: Advance your career with us. How to Apply: Online: Click here to apply. In Person: 350 Poplar Church Road, Suite 1 Camp Hill, PA 17011 Details: Hours: Monday through Friday, 8:00 am - 5:00 pm Compensation: Competitive rate based on experience. Join PMI and be part of a forward-thinking, stable company that's been a leader in the real estate industry for over 55 years. Your future starts here! What We're Looking For: Proven experience in leasing and property management is a plus. Stellar communication and people skills. Ability to juggle multiple tasks and manage properties efficiently. Knowledge of local rental market trends and regulations. Strong organizational and problem-solving skills. PA Real Estate License is a bonus but not required. We'll even pay for you to get one! Valid PA Driver's License and working cell phone. PI5c3e8781c718-29***********8
    $31k-39k yearly est. 10d ago
  • Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)

    Siteone Landscape Supply 4.2company rating

    Agent Job In Biglerville, PA

    SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Nursery Background-perennial's knowledge a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
    $41k-49k yearly est. 32d ago
  • Pilot - CBP Air Interdiction Agent

    U.S. Customs and Border Protections 4.5company rating

    Agent Job In New Oxford, PA

    Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent . AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Collecting, refining, and analyzing strategic and tactical intelligence. Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary. Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP). GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR). GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. Evaluating information rapidly and making judicious decisions promptly during in-flight operations. Developing strategies and coordinating aircraft and ground assets. Using information systems and databases to conduct information surveys, queries, update files and disseminate information. Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. Helicopter Rated: Rotorcraft Helicopter with instrument rating. Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship : You must be a U. S. Citizen to apply for this position. Residency : You must have had primary U. S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U. S. C. 8336(c) or Title 5 U. S. C. 8412(d), or creditable service covered by Title 5 U. S. C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U. S. C. 8336(c) or Title 5 U. S. C. 8412(d). Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U. S. C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training : This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp. dhs. gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps . Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
    $38k-50k yearly est. 2d ago
  • Cartoon Network Hotel Lead Guest Experience Agent

    Parques Reunidos

    Agent Job In Lancaster, PA

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States. Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia. The Cartoon Network Hotel is an attraction in Lancaster, PA. We specialize in offering families the ability to have a toon-tastic vacation. We are seeking a Front Desk Leader to welcome our guests and enhance their experience, while being a leader for the rest of this department. We are currently looking for a: Cartoon Network Hotel Lead Guest Experience Agent Roles & Responsibilities: * Handles guest registration and room assignments, accommodating special requests whenever possible. Pre-register, block reservations and take same day reservations and, when necessary, future reservations following hotel rate structures, discounts and sell strategies. Handles guest check ins/check outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner, Cancels room reservations according to procedures * Assist with cash drops or drawer preparation, when a manager is not available * Help Front desk staff troubleshoot in certain situations * Assist front desk staff in communicating with guest complaints, when a manager is not available * Complete additional tasks assigned by the Front Desk Manager * Execute Manager On Duty responsibilities as assigned * Encourage guests to go sign up for an activity or purchase arcade/ VR tokens * Perform all check-in and check-out procedures * Collect and process payments for guests * Kindly welcome guests upon arrival, and assign their room * Provide the guest with information about our hotel, and the amenities available * Respond to guest complaints in a timely and professional manner * Communicate with the housekeeping team to ensure the guests room is clean and furnished to accommodate the guest * Offer additional services to the guest at time of check-in (arcade, retail store, barista, and Cartoon Kitchen) * Operate the POS station in the retail store * Maintain a safe, clean, and organized work environment * All other assigned duties Team member benefits: * Competitive compensation * Comprehensive health and wellness package * 401k Savings and Investment plan * Free admission to Palace Parks in the continental US * A generous paid time off program Do not miss the chance to spark your career now!
    $44k-84k yearly est. 5d ago
  • Travel Specialist - T

    Traveling With Tasha

    Agent Job In Harrisburg, PA

    Remote Travel Specialist - Dream Vacations & Stress-Free Planning! ✨ Are you passionate about travel and love helping others create unforgettable vacations? We're looking for a Remote Travel Specialist to join our growing team! If you thrive on providing exceptional service, enjoy curating dream getaways, and want the flexibility to work from anywhere, this could be the perfect opportunity for you. Why Join Us? ✔️ Work from anywhere with a flexible schedule ✔️ Earn competitive commissions & access exclusive travel perks ✔️ Receive expert training and ongoing support ✔️ Be part of a passionate, supportive team dedicated to crafting seamless vacations What You'll Do: 🔹 Consult with clients to understand their travel preferences, budget, and needs 🔹 Design and book personalized vacation packages, including resorts, cruises, flights, and excursions 🔹 Arrange allergy-safe travel plans and accommodate special requirements 🔹 Provide clients with detailed itineraries, travel tips, and destination recommendations 🔹 Stay updated on travel trends, exclusive promotions, and top destinations (especially Disney, cruises, and all-inclusive resorts) 🔹 Offer top-notch customer support before, during, and after trips 🔹 Build lasting client relationships to encourage repeat business and referrals What We're Looking For: ✅ Experience in travel planning or a strong passion for creating amazing vacations ✅ Expertise in Disney, cruises, all-inclusive resorts, and allergy-safe travel (preferred) ✅ Strong communication, organization, and problem-solving skills ✅ Ability to work independently and manage multiple bookings efficiently ✅ Familiarity with travel booking tools and online platforms ✅ High school diploma or equivalent (Travel/hospitality certifications are a plus!) Perks & Benefits: 🌍 Work from anywhere - enjoy a flexible, remote work environment 💰 Unlimited earning potential - commission-based income with no cap 🎓 Ongoing training & professional development opportunities ✈️ Exclusive travel discounts, perks, and industry incentives 🔹 Open to citizens & permanent residents of the US, UK, Australia, Mexico & New Zealand ONLY. Ready to turn your love for travel into a rewarding career? Apply today! 🚀
    $37k-65k yearly est. 7d ago
  • Traveling Community Management Specialist (FT)

    RHP Staffing

    Agent Job In Harrisburg, PA

    Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together. As we continue to grow we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner. As a successful Community Management Specialist, you will: Manage and deposit daily collection of all monthly rentals, late fees, etc. Hire, train, motivate and manage onsite staff. Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds. Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the Maintenance Work Order system. Attract new residents and retain current residents to increase the occupancy rate. Manage all aspects of leasing. Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts. Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits. Manage and organize paperwork flow. Maintain financial operations and adhere to established budgetary guidelines. Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff. Ensure all information is entered in a timely manner into the management software and is accurate and complete. Build relationships with residents and respond to all resident needs to identify and resolve issues. Perform other duties as assigned. Minimum Requirements A minimum of 2 - 3 years of property management experience required. High school diploma or GED required. Strong customer service, communication and organization skills. Detail orientated and the ability to multitask and problem solve. Proven leadership skills and the ability to be a team player in a fast-paced environment. Ability to be flexible and work evenings and weekends. Extended out of town travel required. 50 out of 52 weeks per year. Valid operator's license. Proficiency in Microsoft Office specifically Excel, Word, and Outlook; MRI experience preferred. Retail experience preferred. Compensation: This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K. #indgen
    $37k-65k yearly est. 13d ago
  • Group Travel Specialist-Hybrid Schedule

    Aaa Central Penn 3.8company rating

    Agent Job In Harrisburg, PA

    AAA Central Penn is looking for an energetic and customer focused individual with an aptitude for sales and passion to join our Discoveries/Group Travel team. The Group Travel Specialist, Discoveries is responsible for designing, arranging, and facilitating domestic and international group travel for AAA Members /clientele. The Group Travel Specialist is responsible to, handle trip files from set up to completion including vendor negotiations, quotes, pricing, reservations, and closeout. The Group Travel Specialist supports and gives priority to the AAA Preferred supplier partnerships. Working as a member of the AAA ONE TEAM, the Group Travel Specialist, lends support to the AAA Travel Advisor in providing a remarkable experience and service to AAA's members/clients and ensuring total satisfaction, as reflected on Total Satisfaction survey scores. Essential Functions: Makes group travel arrangements with suppliers for accommodations and services including but not limited to those provided by airlines, train, hotels and resorts, motorcoach, cruise lines, tour operators, sightseeing companies, baggage handlers, and travel insurance companies Assists AAA Travel Advisors, in servicing Members/clients with Discoveries group travel. Places reservations for AAA Discoveries trips and uses the AAA preferred operating system, specialized department software and MS Office applications to develop group trips. Creates and maintains accurate files/records of reservations, contracts, cost sheets, client information and payments Reviews files to make certain all payments are accounted for, and all follow up has been completed to ensure timely and accurate file closing. Develops Discoveries trip brochures Reviews and organizes supplier documents for accuracy in preparation for delivery to clients and Journey Managers. Researches and organizes relevant travel information regarding insurance, legal documentation, destination information and health advisories. Reports problems to the Group Department Manager and follows up in a timely manner to correct problem situations. Assists with group departures as scheduled from airports, offices, and other venues. May escort group trips following the successful completion of Discoveries Journey Manager training. Participates in promotional events to assist in sales of group trips. Set up locales, agendas and conducts in-person and virtual pre-departure meetings Actively demonstrates, and promotes AAA Central Penn's Core Values and Commitments Serves as a key contributor to the Member Satisfaction scores and assists Department Manager to ensure Members/clients are being Totally Satisfied or we are exceeding traveler expectations. Education, Skills, and Abilities: Associates Degree in travel and tourism or two years related experience; or equivalent combination of education and experience. In-depth experience with retail and group travel department operations. Time management and attention to detail is a must. Professional knowledge of the travel industry including geography, travel logistics, cruising, tours, accommodations, travel documentation, insurance, travel suppliers, product development, marketing, trip operations and problem solving with a special emphasis on group products. Ability to work independently and with minimal supervision at a high level is key in the position. Excellent internal and external customer service and communication skills written and oral. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to work in a multitasking, time-sensitive environment while displaying initiative and teamwork. Accurate accounting, ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Solves practical business problems using variables with limited standardization. Must interpret information and carry out initiatives based on interpretation. A working knowledge of computer applications: Excel, Power Point, Word, Outlook, Teams, Axis; and supplier products and policies. Good listening skills, excellent customer sales and service skills, flexibility to work outside of normal business hours, organization, phone etiquette. What We Offer: Medical, Dental, and Vision Insurance 401(k) with 6% match Paid Time Off Personal Time Off Long Term Disability and life insurance Paid Volunteer time through AAA Cares events and eligible activities Free AAA Premier membership Tuition reimbursement Employee discounts and perks including travel, car battery, and more Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. To learn more about what AAA Central Penn has to offer follow this link: ********************************** About Us: For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance, we have over 55 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy! The selected candidates will be required to successfully complete pre-employment assessments, a criminal background check, and drug screen. AAA Central Penn is proud to be an equal opportunity employer.
    $39k-61k yearly est. 34d ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent Job In Owings Mills, MD

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help set up and repair technology devices for customers * Monitor service queues and provide accurate status updates to customers * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience in working in retail or customer service * Passion for technology and desire to solve problems * Must be able to adapt and learn new skills in a fast-paced industry * Ability to work a flexible schedule, including holidays, nights and weekends What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID980242BR Location Number 001436 Owings Mills MD Store Address 10400 Owings Mills Blvd$15 - $19.22 /hr Pay Range $15 - $19.22 /hr
    $15-19.2 hourly 6d ago
  • Hotel Front Desk Agent (PT)

    Spooky Nook Sports 3.5company rating

    Agent Job In Manheim, PA

    The Hotel Guest Services Agent is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while upholding a professional demeanor at all times. requires open availability including days, evening, weekends, and holidays. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a Part-Time team member of the Nook, you will enjoy: Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 1.5x your hourly rate of pay for holiday hours worked 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 35% off all Nook apparel Free child watch (3-hour increments) Discounts on birthday parties, personal training, event space rental, and more! Discounts at participating local restaurants and businesses Essential Job Functions Greet, register, and assign rooms to guests Issue room keys Transmit and receive telephone messages Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions Keep records of room availability and guest accounts Compute bills, collect payments, and make changes for guests Make and confirm reservations Post charges (such as room, food, telephone) to ledger Make restaurant, transportation, or entertainment reservations, as well as arrange for tours Deposit guests' valuables into hotel safe or safe deposit box Sell a variety of seasonal tickets Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms Maintain inventory and upkeep of brochures for Lobby brochure rack Use switchboard to connect interoffice and house calls Answer, screen, and route outside calls Supply information to callers and record messages Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes Record and set up all wake-up calls Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests All other duties assigned Basic Qualifications 18 years of age or older High School Diploma or equivalent Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Previous experience in a guest-focused environment a plus Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor. Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations. Bilingual in English and Spanish is a plus Working Conditions Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally. Noise Level: The noise level in this environment is typically moderate.
    $30k-35k yearly est. 3d ago
  • Ticket Agent GETS

    Patriot Rail 4.1company rating

    Agent Job In Gettysburg, PA

    meets/greets the public, answers questions in a knowledgeable, courteous manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Daily batching; ticketing, verifying special requests, processing documents and reservations. * Answering phones and taking phone reservations. * Provide information and offer additional services to guests to enhance their experience with Gettysburg Scenic Railway. * Greets arriving guests and walk-up customers. Make reservations as needed. * Follow all cash handling policies and procedures. * Call customers to advise of event changes and/or cancellations; as may periodically be required. * Respond to customer inquiries with accurate up-to-date information. * Provide superior customer service. * Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and posted or verbal communication. * Provide First Aid/CPR/AED in the event of emergencies. * Strong customer service skills with the ability to resolve customer conflicts, should they arise. * Read, write and communicate effectively with co-workers and the general public. * Deal professionally, courteously and tactfully with the public and coworkers. * Flexibility to work nights, weekends and/or holidays when needed, particularly during the Fall peak season. * Light administrative duties. * Additional duties as assigned. JOB REQUIREMENTS: * Proven customer service experience * Friendly, courteous phone demeanor * Excellent communication skills * Cash management/POS experience helpful * Ability to multi-task efficiently & effectively * Work both independently and as a team * Ability to think through problems and come up with solutions * Ability to learn/operate a Point of Sale system * Must be proficient in MS Word and Excel programs and multi-task effectively with strong attention to detail. * Self-motivation and the ability to work with minimal interference * Valid Driver's License * Certified or willing to obtain certification in First Aid/CPR/AED. * Must pass background check including criminal and financial. * Must pass pre-employment physical and drug screen. COMPETENCIES: * Verbal comprehension Understand oral and written communications, both general and technical. * Communication skills Provide clear instructions/directions. * Reasoning skills Problem solving and troubleshooting skills. * Time Management Values time and manages time effectively. Effectively prioritizes and can manage a broad range of activities PHYSICAL DEMANDS/WORK ENVIRONMENT: Frequently required to sit, stand, walk, climb steps, handle objects, reach with hands and arms, write, talk, type and hear. Associate is occasionally required to sit, stoop, bend and/or kneel and lift and/or move up to 35 lbs. SAFETY: Safety is the cornerstone value in our Company. Our employees are expected to live our values on the job in how we work, how we act, and how we create value. Safety is a personal responsibility. We are professionals and our activities must reflect that professionalism. Each team member must demonstrate safety advocacy every day - regardless of their role in the Company. Compliance with safety and operating rules is required and essential to our own safety and that of others. "The Patriot Way." At Patriot, we value our relationships - with our customers, employees, shareholders, communities and other stakeholders. We know that safety, integrity, reliability, ethical behavior and exceptional customer service are critical to building and maintaining strong, mutually beneficial relationships. Everyone at Patriot - from the mailroom to the boardroom - embraces those values. More importantly, as a team, we make it our business to demonstrate them in everything we do. It's "The Patriot Way."
    $27k-34k yearly est. 25d ago
  • Traveling Community Management Specialist (FT)

    RHP Properties 4.3company rating

    Agent Job In Harrisburg, PA

    Job Code: Community Management Specialist (FT) City: Harrisburg State: PA Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together. As we continue to grow we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner. As a successful Community Management Specialist, you will: * Manage and deposit daily collection of all monthly rentals, late fees, etc. * Hire, train, motivate and manage onsite staff. * Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds. * Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the * Maintenance Work Order system. * Attract new residents and retain current residents to increase the occupancy rate. * Manage all aspects of leasing. * Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts. * Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits. * Manage and organize paperwork flow. * Maintain financial operations and adhere to established budgetary guidelines. * Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff. * Ensure all information is entered in a timely manner into the management software and is accurate and complete. * Build relationships with residents and respond to all resident needs to identify and resolve issues. * Perform other duties as assigned. Minimum Requirements * A minimum of 2 - 3 years of property management experience required. * High school diploma or GED required. * Strong customer service, communication and organization skills. * Detail orientated and the ability to multitask and problem solve. * Proven leadership skills and the ability to be a team player in a fast-paced environment. * Ability to be flexible and work evenings and weekends. * Extended out of town travel required. 50 out of 52 weeks per year. * Valid operator's license. * Proficiency in Microsoft Office specifically Excel, Word, and Outlook; MRI experience preferred. * Retail experience preferred. Compensation: This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K. #indgen
    $28k-35k yearly est. 18d ago
  • Customer Service Representative (Medicaid)

    Ntech Workforce

    Agent Job In Harrisburg, PA

    Terms of Employment W2 contract, Duration: 3 Months The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and utilizing working knowledge of the organization's services to meet productivity and quality standards. Responsibilities Develops and maintains working knowledge of internal policies, procedures, and services (both departmental and operational) Utilizes automated systems to log and retrieve information. Performs accurate and timely data entry of electronic faxes Receives inquiries from customers or providers by telephone, email, fax, or mail and communicates response within required turnaround times Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard operating procedures Interacts with hospitals, physicians, beneficiaries, or other program recipients Investigates and resolves or reports customer problems. Identifies and escalates difficult situations to the appropriate party Meets or exceeds standards for call volume and service level per department guidelines Initiates files by collecting and entering demographic, provider, and procedure information into the system Serves as liaison between the Review Supervisors and external providers Maintains logs and documents disposition of incoming and outgoing calls Required Skills & Experience High School diploma or equivalent 2+ year's customer service/telephone experience in a similar call center environment and/or industry. Must have ability to effectively communicate with team members and external customers Must have ability to research and resolve issues related to Medicaid program and service eligibility Preferred Skills & Experience Previous experience in the medical office or other medical setting preferred General knowledge of eligibility verification (Medicaid eligibility and program requirements for specific program of focus preferred) Knowledge of CPT and HCPCS codes preferred PC proficiency to include Microsoft Office Suite Experience with Microsoft programs
    $27k-35k yearly est. 4d ago
  • Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)

    Siteone Landscape Supply 4.2company rating

    Agent Job In Fairview, PA

    SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Nursery Background-perennial's knowledge a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
    $41k-49k yearly est. 32d ago
  • Pilot - CBP Air Interdiction Agent

    U.S. Customs and Border Protections 4.5company rating

    Agent Job In Lancaster, PA

    Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent . AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Collecting, refining, and analyzing strategic and tactical intelligence. Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary. Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP). GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR). GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. Evaluating information rapidly and making judicious decisions promptly during in-flight operations. Developing strategies and coordinating aircraft and ground assets. Using information systems and databases to conduct information surveys, queries, update files and disseminate information. Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. Helicopter Rated: Rotorcraft Helicopter with instrument rating. Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship : You must be a U. S. Citizen to apply for this position. Residency : You must have had primary U. S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U. S. C. 8336(c) or Title 5 U. S. C. 8412(d), or creditable service covered by Title 5 U. S. C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U. S. C. 8336(c) or Title 5 U. S. C. 8412(d). Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U. S. C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training : This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp. dhs. gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps . Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
    $38k-50k yearly est. 2d ago
  • Cartoon Network Hotel Lead Guest Experience Agent

    Parques Reunidos

    Agent Job In Lancaster, PA

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States. Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia. The service driven Lead Guest Experience Agent (Front Desk) provides courteous, prompt service to potential or resident guests by answering phones, making reservations, checking guests in/out, and interacting with guests in a friendly and professional manner to create a memorable experience. This role is essential in making a great first impression for our guests! We are currently looking for a: Cartoon Network Hotel Lead Guest Experience Agent Roles & Responsibilities: Roles & Responsibilities: Supervisory Duties: * Assist with the daily supervision of the guest experience/front desk team and any other assigned departments * Lead by example, attitude, and as a representation of Cartoon Network Hotel's core values * Act as an approachable mentor and coach to all assigned team members * Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests * Become knowledgeable of performing the essential duties of all assigned front desk positions and backfill these positions when needed * Participate in new-hire orientation and training activities for all assigned employees * Ensure that all required meal and other breaks are being given in accordance with PA law * Assist with team scheduling and timekeeping activities Departmental Duties: * Greet and interact with guests in a warm, friendly, fun, and professional manner * Maintain a neat, clean, and professional appearance * Utilize property management system to make reservations, check-in and check-out guests, process payments, maintain a cash drawer and operate office equipment * Ensure a smooth check-in and check-out process for guests * Deliver guest amenities as requested * Accurately process guest payments while maintaining PCI compliance * Operate internal communication devices in an efficient and professional manner while answering and transferring calls * Provide highest level of service by anticipating, listening attentively, and promptly responding to guest requests and complaints * Partner with housekeeping and/or maintenance to ensure guest requests and complaints are resolved in a timely manner * Keep the front desk area clean and neat by sanitizing surfaces and office equipment * Demonstrate a working knowledge of all services and facilities of the property * Comply with all standard operating procedures * Accurately document the overnight shift happenings and provide updates to lodging leadership on a routine basis * Provide guests with insightful information about other nearby parks and properties * Inform guests of events and activities that may be occurring during their visit * Promptly escalate any maintenance issues or emergencies to the appropriate authorities * Assist with operating the retail shop, Point-of-Sale (POS) system, as needed * All other duties assigned by leadership Education and Experience: * High school diploma, GED, or equivalent preferred; Equivalent work experience will also be considered * 1+ year of previous hospitality or front desk experience required Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Requirements: * Must be at least 18 years of age to comply with PA Child Labor Laws * Ability to work flexible schedule, including evenings, weekends, and holidays * Must have reliable transportation to and from work for your scheduled shift * Ability to comply with all uniform policies * Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner * Ability to portray a positive, outgoing, professional attitude * Ability to handle pressure and difficult situations with poise and finesse * Must possess strong written and verbal communication skills * Must possess strong attention to detail and problem-solving abilities * Ability to accurately use Point of Sale (POS) and/or other cash handling equipment * Ability to use office technology and equipment, such as PC, software, and copier * Must possess a general understanding of accounting practices and ability to compile facts and figures * Must be proficient in Microsoft Outlook, Excel, Word, and Power Point * Ability to follow direction, multi-task, and work as part of a team as well as independently Physical Requirements: * Ability to stand in place for long periods of time * Ability to stand, walk, and remain on feet for majority of the workday * Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders * Ability to remain sedentary for extended periods of time, while using a computer * Ability to carry, push, pull, lift, and hold objects weighing up to 20 pounds Working Conditions: * This role will be based in an indoor lodging setting, predominantly at the front desk * Potential exposure to the variable outside temperatures on occasion, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions * Subject to frequent interruptions and may need to reprioritize activities * Subject to constant repetitive motion Team member benefits: Working at the Cartoon Network Hotel is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Cartoon Network Hotel employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Palace Perks & Benefits: * Flexible schedule * Ability to cross-train and learn unique skills across various departments * Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off * Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than the Cartoon Network Hotel. Apply today! Do not miss the chance to spark your career now!
    $44k-84k yearly est. 20d ago
  • Group Travel Specialist-Hybrid Schedule

    Aaa Central Penn 3.8company rating

    Agent Job In Harrisburg, PA

    AAA Central Penn is looking for an energetic and customer focused individual with an aptitude for sales and passion to join our Discoveries/Group Travel team. The Group Travel Specialist, Discoveries is responsible for designing, arranging, and facilitating domestic and international group travel for AAA Members /clientele. The Group Travel Specialist is responsible to, handle trip files from set up to completion including vendor negotiations, quotes, pricing, reservations, and closeout. The Group Travel Specialist supports and gives priority to the AAA Preferred supplier partnerships. Working as a member of the AAA ONE TEAM, the Group Travel Specialist, lends support to the AAA Travel Advisor in providing a remarkable experience and service to AAA's members/clients and ensuring total satisfaction, as reflected on Total Satisfaction survey scores. Essential Functions: Makes group travel arrangements with suppliers for accommodations and services including but not limited to those provided by airlines, train, hotels and resorts, motorcoach, cruise lines, tour operators, sightseeing companies, baggage handlers, and travel insurance companies Assists AAA Travel Advisors, in servicing Members/clients with Discoveries group travel. Places reservations for AAA Discoveries trips and uses the AAA preferred operating system, specialized department software and MS Office applications to develop group trips. Creates and maintains accurate files/records of reservations, contracts, cost sheets, client information and payments Reviews files to make certain all payments are accounted for, and all follow up has been completed to ensure timely and accurate file closing. Develops Discoveries trip brochures Reviews and organizes supplier documents for accuracy in preparation for delivery to clients and Journey Managers. Researches and organizes relevant travel information regarding insurance, legal documentation, destination information and health advisories. Reports problems to the Group Department Manager and follows up in a timely manner to correct problem situations. Assists with group departures as scheduled from airports, offices, and other venues. May escort group trips following the successful completion of Discoveries Journey Manager training. Participates in promotional events to assist in sales of group trips. Set up locales, agendas and conducts in-person and virtual pre-departure meetings Actively demonstrates, and promotes AAA Central Penn's Core Values and Commitments Serves as a key contributor to the Member Satisfaction scores and assists Department Manager to ensure Members/clients are being Totally Satisfied or we are exceeding traveler expectations. Education, Skills, and Abilities: Associates Degree in travel and tourism or two years related experience; or equivalent combination of education and experience. In-depth experience with retail and group travel department operations. Time management and attention to detail is a must. Professional knowledge of the travel industry including geography, travel logistics, cruising, tours, accommodations, travel documentation, insurance, travel suppliers, product development, marketing, trip operations and problem solving with a special emphasis on group products. Ability to work independently and with minimal supervision at a high level is key in the position. Excellent internal and external customer service and communication skills written and oral. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to work in a multitasking, time-sensitive environment while displaying initiative and teamwork. Accurate accounting, ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Solves practical business problems using variables with limited standardization. Must interpret information and carry out initiatives based on interpretation. A working knowledge of computer applications: Excel, Power Point, Word, Outlook, Teams, Axis; and supplier products and policies. Good listening skills, excellent customer sales and service skills, flexibility to work outside of normal business hours, organization, phone etiquette. What We Offer: Medical, Dental, and Vision Insurance 401(k) with 6% match Paid Time Off Personal Time Off Long Term Disability and life insurance Paid Volunteer time through AAA Cares events and eligible activities Free AAA Premier membership Tuition reimbursement Employee discounts and perks including travel, car battery, and more Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. To learn more about what AAA Central Penn has to offer follow this link: ********************************** About Us: For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance, we have over 55 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy! The selected candidates will be required to successfully complete pre-employment assessments, a criminal background check, and drug screen. AAA Central Penn is proud to be an equal opportunity employer.
    $39k-61k yearly est. 60d+ ago
  • Ticket Agent GETS

    Patriot Rail Careers 4.1company rating

    Agent Job In Gettysburg, PA

    meets/greets the public, answers questions in a knowledgeable, courteous manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Daily batching; ticketing, verifying special requests, processing documents and reservations. · Answering phones and taking phone reservations. · Provide information and offer additional services to guests to enhance their experience with Gettysburg Scenic Railway. · Greets arriving guests and walk-up customers. Make reservations as needed. · Follow all cash handling policies and procedures. · Call customers to advise of event changes and/or cancellations; as may periodically be required. · Respond to customer inquiries with accurate up-to-date information. · Provide superior customer service. · Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and posted or verbal communication. · Provide First Aid/CPR/AED in the event of emergencies. · Strong customer service skills with the ability to resolve customer conflicts, should they arise. · Read, write and communicate effectively with co-workers and the general public. · Deal professionally, courteously and tactfully with the public and coworkers. · Flexibility to work nights, weekends and/or holidays when needed, particularly during the Fall peak season. · Light administrative duties. · Additional duties as assigned. JOB REQUIREMENTS: · Proven customer service experience · Friendly, courteous phone demeanor · Excellent communication skills · Cash management/POS experience helpful · Ability to multi-task efficiently & effectively · Work both independently and as a team · Ability to think through problems and come up with solutions · Ability to learn/operate a Point of Sale system · Must be proficient in MS Word and Excel programs and multi-task effectively with strong attention to detail. · Self-motivation and the ability to work with minimal interference · Valid Driver's License · Certified or willing to obtain certification in First Aid/CPR/AED. · Must pass background check including criminal and financial. · Must pass pre-employment physical and drug screen. COMPETENCIES: · Verbal comprehension Understand oral and written communications, both general and technical. · Communication skills Provide clear instructions/directions. · Reasoning skills Problem solving and troubleshooting skills. · Time Management Values time and manages time effectively. Effectively prioritizes and can manage a broad range of activities PHYSICAL DEMANDS/WORK ENVIRONMENT: Frequently required to sit, stand, walk, climb steps, handle objects, reach with hands and arms, write, talk, type and hear. Associate is occasionally required to sit, stoop, bend and/or kneel and lift and/or move up to 35 lbs. SAFETY: Safety is the cornerstone value in our Company. Our employees are expected to live our values on the job in how we work, how we act, and how we create value. Safety is a personal responsibility. We are professionals and our activities must reflect that professionalism. Each team member must demonstrate safety advocacy every day - regardless of their role in the Company. Compliance with safety and operating rules is required and essential to our own safety and that of others. “The Patriot Way.” At Patriot, we value our relationships - with our customers, employees, shareholders, communities and other stakeholders. We know that safety, integrity, reliability, ethical behavior and exceptional customer service are critical to building and maintaining strong, mutually beneficial relationships. Everyone at Patriot - from the mailroom to the boardroom - embraces those values. More importantly, as a team, we make it our business to demonstrate them in everything we do. It's “The Patriot Way.”
    $27k-34k yearly est. 22d ago
Customer Service Representative
Ntech Workforce
Harrisburg, PA
$17 hourly
Job Highlights
  • Harrisburg, PA
  • Junior Level
  • High School Diploma Required
Job Description

***Candidates MUST be local to HARRISBURG, PA

Title: Customer Service Representative

Pay Rate: $17/hour on W2 - All-inclusive

Terms of Employment

• Contract, 6 Months



Overview

The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and utilizing working knowledge of the organization's services to meet productivity and quality standards


Responsibilities


• Develops and maintains working knowledge of internal policies, procedures, and services (both departmental and operational) Utilizes automated systems to log and retrieve information. Performs accurate and timely data entry of electronic faxes

• Receives inquiries from customers or providers by telephone, email, fax, or mail and communicates response within required turnaround times

• Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard operating procedures

• Interacts with hospitals, physicians, beneficiaries, or other program recipients Investigates and resolves or reports customer problems. Identifies and escalates difficult situations to the appropriate party

• Meets or exceeds standards for call volume and service level per department guidelines Initiates files by collecting and entering demographic, provider, and procedure information into the system

• Serves as liaison between the Review Supervisors and external providers Maintains logs and documents disposition of incoming and outgoing calls

Required Skills & Experience

• High School diploma or equivalent.

• 2+ year's customer service/telephone experience in a similar call center environment and/or industry.

• Must have ability to effectively communicate with team members and external customers.

• Must have ability to research and resolve issues related to Medicaid program and service eligibility.


Preferred Skills & Experience


• Previous experience in the medical office or other medical setting preferred

• General knowledge of eligibility verification (Medicaid eligibility and program requirements for specific program of focus preferred)

• Knowledge of CPT and HCPCS codes preferred

• PC proficiency to include Microsoft Office Suite

• Experience with Microsoft programs

Learn More About Agent Jobs

How much does an Agent earn in Shiloh, PA?

The average agent in Shiloh, PA earns between $19,000 and $84,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Shiloh, PA

$40,000
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