Agent Jobs in Sherman, TX

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  • Customer Service Representative

    Team 360 Staffing

    Agent Job 48 miles from Sherman

    Team 360 Staffing is thrilled to partner with a leading automation machinery manufacturing company in their search for enthusiastic and skilled Customer Service Representatives to join their growing team! In this role, you will be in communication with customers, giving regular status updates, following up on purchase orders/approvals, and scheduling pick-ups as needed. The ideal candidate will have a strong passion for outstanding customer service and problem-solving. Responsibilities: Provide exceptional customer service to clients via inbound and outbound calls. Assist customers with inquiries, concerns, and requests in a professional and timely manner. Process purchase orders and customer requests in a timely manner. Maintain accurate customer records and update information as necessary. Complete daily and weekly tasks as assigned. Resolve customer complaints or issues with patience and empathy. Collaborate with other team members to ensure customer satisfaction. Follow company policies and procedures to uphold service standards. Requirements: Excellent communication skills, both verbal and written. Ability to effectively communicate in English; bilingual or multilingual skills are a plus, particularly in Spanish. Strong phone etiquette and active listening skills. Previous experience in customer service or sales is preferred. Ability to analyze information and problem-solve effectively. Team player. Proficient computer skills and ability to navigate multiple systems simultaneously. Detail-oriented with good organizational skills. COMPANY: Team 360 Staffing is a virtual staffing and recruitment agency connecting job seekers with the right opportunities across industries. We focus on matching talented candidates with employers' needs, ensuring successful placements for both. Perks & Benefits: ✅ After 90 days of service, you have 10 days of cumulative vacation per year. ✅ Medical, dental, and vision insurance. *We DON'T offer 401k . Salary range: $17 to $22 per hour based on experience
    $17-22 hourly 3d ago
  • Insurance Sales Producer-Wylie, TX

    Brightway Insurance 4.4company rating

    Agent Job 44 miles from Sherman

    Brightway Insurance, is expanding. Brightway Insurance is the fastest growing independent personal lines insurance agencies with access to more markets than other agencies-our focus is on providing our customers with a customized package of coverages that provide them the coverage they need at a price they want. We have a great opportunity for an experienced insurance agent or an individual with a proven track record of success and the desire to have a fulfilling career. Brightway, will take a proactive role in your success as an experienced sales representative by offering industry-leading sales and lead generation training, support and mentoring from the company's most successful sales professionals. You will build and develop client relationships within local communities to promote Brightway Insurance, The Brightway Lunte Agency products including Auto, Home, Commercial, and Life Insurance. Brightway agents are highly focused on maximizing their sales efforts without getting bogged down by time-consuming tasks like data entry and customer service Responsibilities: Selling Auto, Home, Life and Commercial Insurance to individuals using consultative sales techniques. Identifying prospective customers using established lead methodologies for new business. Counseling and advising prospects and policyholders on matters of insurance coverage that is tailored to their specific situational need. Developing and maintaining business relationships. Participating in various incentive programs and contests designed to drive sales and exceed production goals. Exceeding sales goals for volume of quality new business quoted and written within company guideline. Qualifications: Experience in high-paced sales environment preferred High School Diploma Highly effective communication and interpersonal skills Demonstrated persuasion and negotiation skills. Organizational skills and effective time management to succeed in a semi-autonomous, fast-paced environment. Analytical skills to understand complex coverage details and underwriting guidelines. This position requires that incumbents must attain and maintain current state P&C. insurance license.
    $91k-157k yearly est. 8d ago
  • Customer Service Representative - DME

    Hire Energy Staffing

    Agent Job 36 miles from Sherman

    Job Summary: Customer Service Representative - Authorization & Coding We are seeking a detail-oriented and customer-focused Customer Service Representative - Authorization and Coding to join our team. In this role, you will be responsible for reviewing client documentation for accuracy, ensuring proper coding practices, and managing insurance authorizations for medical supplies and services. You will play a critical part in maintaining up-to-date client billing profiles, submitting required paperwork to insurance carriers, and delivering exceptional service to clients and healthcare partners. The ideal candidate is highly organized, understands medical terminology and coding, and possesses strong communication and computer skills. An administrative background in the medical or dental field and familiarity with insurance reimbursement processes is preferred. If you thrive in a fast-paced environment and enjoy problem-solving while maintaining a compassionate approach with clients, we'd love to meet you. Key Responsibilities: Review and verify accuracy of client documentation and medical coding Submit and track insurance authorizations (new and renewals) Maintain up-to-date billing profiles and client records in compliance with policies and regulations Ensure accurate data entry and documentation in internal systems Communicate daily with providers, insurance companies, and clients Respond to inquiries and resolve issues with professionalism and compassion Maintain compliance with HIPAA and company policies Support team communication, process improvement, and ongoing education Qualifications: High school diploma required; some college coursework preferred 2+ years of experience in a medical or dental office preferred Knowledge of medical terminology, insurance billing, and coding practices Strong communication, organization, and customer service skills Proficiency in Microsoft Excel, Word, and 10-key data entry Ability to manage multiple priorities and maintain accuracy under pressure Team-oriented with a proactive mindset
    $26k-34k yearly est. 11d ago
  • Customer Service Representative

    Rush Agency LLC

    Agent Job 36 miles from Sherman

    Rush Agency safeguarding families for 35 years. We secure the best coverage from top companies at competitive prices, offering home, auto, and other insurance services as a full-service agency. Role Description This is a full-time on-site role located in Frisco, TX for a Customer Service Representative. The role involves tasks such as providing customer support, ensuring customer satisfaction, managing customer service inquiries, and enhancing the overall customer experience. Qualifications Property Casualty license Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to handle challenging situations with patience Experience in insurance or related fields is a plus High school diploma or equivalent required
    $26k-34k yearly est. 11d ago
  • Customer Service Representative

    Wheeler Staffing Partners 4.4company rating

    Agent Job 49 miles from Sherman

    Customer Service Representative (Onsite) Employment Type: Contract Pay: $18/hr Schedule: 3 positions: Monday - Friday, 8 AM - 4 PM Monday - Friday, 9 AM - 6 PM 2 positions: Wednesday - Sunday, 8 AM - 4 PM Job Summary: Seeking Customer Service Representatives to join our Operations department to provide a high level of support and expertise, ensuring client requests are handled properly from job creation to completion. The ideal candidate will have a great attitude, willingness to learn, and be eager to advance their career. This role requires flexibility to work various schedules, including evenings and weekends. Responsibilities: Manage and maintain job requests submitted by new and existing clients. Be readily available to respond, address, and resolve any client issues or requests. Ensure timely and effective communication with clients regarding job status. Execute clear definition of customer order-based activities, deliverables, and outcomes. Multi-task through email, phone, SMS, or other communication channels with clients. Identify and resolve customer issues with discretion while handling sensitive information. Work collaboratively in a team environment. Meet daily service level objectives and goals. Perform additional duties as assigned. Client & Hauler Communications: Communicate with clients and vendors via email, phone, and text. Create new inbound job requests via email, phone, and text. Update internal tracking systems with job photos, notes, hauler payments, and required documentation. Inform clients of delays, completions, and cancellations regarding service requests. Research, onboard, and assign new vendors as needed. Job Requirements: Intermediate knowledge of Microsoft Office applications (Outlook, Word, Excel) and the ability to navigate web-based and text programs. Dispatching experience is a PLUS. Must be willing to work onsite. Minimum one year of clerical, customer service, or data entry experience. Ability to start and stop tasks while keeping track of progress. Strong prioritization and multitasking abilities. Ability to work in a fast-paced environment with many intricate items to manage. Excellent organizational skills. Strong critical thinking abilities. College degree or equivalent preferred.
    $18 hourly 3d ago
  • Appointment Setter

    Staffing Now 4.2company rating

    Agent Job 48 miles from Sherman

    SNI has partnered with a company in the Farmers Branch area that is looking for an Appointment Setter/ Marketing Representative to join their team! This role pays $18/hour and focuses on lead generation, marketing support, and creative initiatives. The ideal candidate is proactive, detail-oriented, and comfortable managing multiple marketing efforts. Responsibilities: Conduct outreach using a CRM to identify key contacts at target companies, gather qualification details, and generate leads for the sales team. Build and maintain business relationships through calls and emails. Support marketing initiatives by contributing ideas and participating in creative brainstorming sessions. Assist in developing strategies to enhance brand awareness both internally and externally. Qualifications: Strong written and verbal communication skills. Ability to manage multiple tasks and priorities effectively. Knowledge of social media platforms and digital marketing trends.
    $18 hourly 25d ago
  • Licensed Sales Producer

    Sykes Agency 3.9company rating

    Agent Job 32 miles from Sherman

    Licensed Sales Producer - Join the Powerhouse | Sykes Agency - Allstate Insurance Remote Flex After Training | Full-Time | Paid License | Big Money Potential We're Not Your Average Insurance Agency. At the Sykes Agency, we play to win. We're one of the top 3% of Allstate agencies in the country (2024)-and we're just getting warmed up. Based in Crossroads, TX, we're building a team of hungry, driven sales pros who want more than just a paycheck-they want to dominate. If you're the type who sets goals, crushes them, and then raises the bar again-keep reading. 💰 What's In It for You:Sign-On B onus + Base Pay + Uncapped CommissionReal Payc hecks: Even our lowest producing agent clears $85K/year Fresh Lea ds Daily: We purchase new leads every single day so you can stay focused on closing, not chasing Monthly, Quarterly & Annual Bonuses - Get paid for winning 14 Paid Vacation Days + 7 Personal Days We Cover It All: Licensing, training, testing, and all your tech gear Paid Team Outings - Work hard, celebrate harder Remote Flexibility: First month in-office training, then remote freedom with office access anytime Work-Life Balance Matters: We only work Monday through Friday-your weekends are yours 🧠 What You'll Actually Do:Sell home , auto, and more-helping people protect what matters Build you r pipeline with referral partners (Realtors, Lenders, Car Dealers, Title Reps-you know the game) Close dea ls, exceed goals, and stack your commissions Deliver 5 -star service that keeps clients coming back 🎯 What We're Looking For:Texas P&C License (or willing to get it-we'll pay for it) Sales, ho spitality, or customer-facing background = a big plus Confident , coachable, competitive, and committed-no slackers Must be a closer. Period. 📞 Ready to Bet on Yourself?Don't wai t. Call or shoot us an email today and let's talk.Kolby trong>Sykes 📱 ************ 📧 ************************
    $28k-33k yearly est. 20d ago
  • Healthcare Call Center Agent

    Careington 4.2company rating

    Agent Job 36 miles from Sherman

    Careington International Corporation is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same, to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member. In response to a growing demand for our products and services in recent years, our growth means that we continuously strive to recruit innovators to join our fast-paced, forward-thinking team. Careington International provides contemporary nontraditional health, wellness, and lifestyle benefits. We serve more than 30 million members across all Careington companies, brands, products, and services. Careington International Corporation is seeking energetic, career oriented Call Center Agents to work 40 hours per week, onsite, Monday through Friday at 6435 Flyers Way, Frisco, TX 75033. Candidates must live in the DFW metroplex and work onsite; no remote options are available. Job Details: Location: 6435 Flyers Way, Frisco, TX 75033 Training: 11 days of training from 8:00 a.m. - 4:30 p.m., Monday to Friday at the above location. 100% attendance required Post-Training: Assigned 8 hour shifts onsite between 7:00 a.m. to 7:00 p.m. CST, Monday to Friday at the above location Bilingual Bonus: Possible pay increase for English-Spanish speakers after evaluation Skills: Ability to use multiple computer screens with up to six software applications open at once to toggle through during inbound phone calls from customers or providers Experience working with MS Office Suite (Word, Excel & Outlook) Professional, patient, and helpful phone manner with the ability to build strong customer relationships is vital for success Prior Call Center experience is preferred for this opportunity Bi-lingual (Spanish) is a plus Requirements: Employment interviews will be conducted onsite at 6435 Flyers Way Frisco, TX 75033. This job requires you to work five days per week, Monday through Friday at the above address. Required to use a wired headset Able to pass a drug screen and background check Benefits: This is a full-time position with benefits available to you and dependents on the first day of the month following 60 days of employment. Accumulated paid time off, 11 paid holidays each year, access to a 401K plan with Fidelity, and ability to advance your career within the company. Pay days are the 15th and last day of each month Please the watch the video link listed below for more information about this role at Careington International Corporation in Frisco, TX ************************************************
    $23k-30k yearly est. 17d ago
  • Sales BDC Agent

    Toyota of Rockwall 4.3company rating

    Agent Job 50 miles from Sherman

    Job Title: Sales BDC Agent Are you a dynamic communicator with a knack for turning leads into loyal customers? Toyota of Rockwall is seeking an enthusiastic Sales BDC Agent to join our team as a key assistant in driving our dealership's success. In this role, you'll be the first point of contact for potential and existing customers, setting the tone for our dealership by providing outstanding service and scheduling appointments that convert inquiries into sales. You will work closely under the leadership of our BDC Director, ensuring that our customer interactions and appointment scheduling processes are executed flawlessly. Key Responsibilities: Inbound & Outbound Calling: Handle incoming calls and proactively reach out to leads generated through various channels. Engage with customers, answer their questions, and set appointments with our sales team. Lead Qualification: Assess customer needs, budget, and buying timelines to identify and prioritize qualified leads. Appointment Scheduling: Coordinate and confirm appointments, ensuring every customer receives a personalized and informative experience. Customer Service: Deliver exceptional service by addressing customer concerns and effectively handling objections. CRM Management: Maintain accurate customer data and track follow-up activities using our CRM system. Dealership Representation: Embody Toyota of Rockwall's values and commitment to excellence in every customer interaction. Reporting: Monitor key performance metrics such as call volume, appointment set rate, and conversion rate, and provide regular reports to management. Required Skills & Qualifications: Excellent communication and interpersonal skills with a pleasant, professional phone presence. Strong listening and questioning abilities to understand customer needs. Persuasive selling techniques to overcome objections and secure appointments. Proficiency with CRM software and familiarity with dealership management systems. Basic knowledge of automotive industry standards and sales processes. Ability to work both independently and collaboratively as part of a team. Willingness to work under the leadership of the BDC Director to achieve team goals. Schedule: Monday: 9:00 AM - 6:00 PM Tuesday: 10:00 AM - 7:00 PM Wednesday: 8:30 AM - 7:00 PM Thursday: OFF Friday: 10:00 AM - 7:00 PM Saturday: 9:00 AM - 6:00 PM Sunday: OFF If you're ready to be an integral part of a team that values customer satisfaction and drives sales success, we want to hear from you! Apply today and help Toyota of Rockwall continue to deliver exceptional experiences to every customer. To apply, please send your resume and a brief cover letter detailing your relevant experience to SIMONEC@TOYOTAOFROCKWALL. We look forward to meeting you!
    $60k-109k yearly est. 53d ago
  • Call Center Specialist

    Collin College 3.9company rating

    Agent Job 31 miles from Sherman

    Primary Location: 2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Assist Financial Aid and Veteran Affairs students and parents via phone with the entire process of applying for benefits and aid, all the way through to receiving their award and benefit payments, while providing excellent customer service. Required Qualifications: Essential Duties and Responsibilities Respond to all inbound /outbound telephone calls via the Cisco Agent Desktop application regarding financial aid, veteran's benefits and exemptions, research requested information, answer questions and inform students of current eligibility status using available resources. Provide financial aid program assistance to students regarding the application process for grants, loans, scholarships, work-study, and/or other information related to financial aid as well as information and assistance to students who need to submit documentation and/or additional information such as for verification, appeals, etc. Provide veterans benefits program assistance to students regarding the application process and/or other information related to the receipt of veterans benefits including assistance with submitting documentation and/or additional paperwork Research questions (that cannot be answered immediately) and respond to customer inquiries accurately and expediently. Responds to students questions and issues both telephonically and via email. Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. Document all call information according to standard operating procedures. Utilize Banner software to check students' status and inform students of potential resolutions, next step or other options. Utilize Global Financial Services software (Global Core) to check students' status and inform students of potential resolutions, next step or other options. Provide assistance to students and parents regarding how to log in, set up account and use of the Global portal. Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions Perform other duties as assigned. Perform all duties to maintain all standards in accordance with College policies, procedures, and core values. Knowledge, Skills and Abilities Knowledge of federal and state financial aid and veteran affairs regulations Knowledge of Collin policies and procedures Knowledge of Banner Knowledge of Global Knowledge of all associated websites where applications and/or required processes (e.g. FAFSA, GI BILL, student loans, NSLDS, Global, THECB, Collin.edu, etc.) are located Knowledge of available resources Organization skills Customer Service skills Verbal and written communication skills Critical Thinking skills Ability to pay attention to details Ability to use Cisco Agent phone system and software Ability to work in a fast-paced and often stressful environment Ability to analyze and troubleshoot issues Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Requirements Associate degree from an accredited institution. Two (2) years of related experience required. Preferred Experience with Banner software, Global Financial Aid Services software (Global Core), Cisco Agent Desktop application and Veterans Affairs preferred. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. **This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.** The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. ***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.*** Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $44,958.00 Compensation is determined based on experience. **Application submission deadline is 12am of the date listed.** 04/26/2025 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
    $37.5k-45k yearly 11d ago
  • Customer Service Agent

    Shield Healthcare 4.4company rating

    Agent Job 48 miles from Sherman

    Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday, no nights or weekends. This is an on-site position in Carrollton, TX. JOB RESPONSIBILITIES: Handle incoming and outgoing customer service calls (average 75 per shift) Resolve common customer concerns Accurately enter customer order information into Customer Relationship Management database Process documentation requests for initials orders, renewals, and addendums Meet monthly performance expectations as assigned by Management QUALIFICATIONS: Minimum 1-year customer service experience Ability to multi-task Demonstrated problem solving ability Excellent verbal and written communication skills Ability to speak, read and write in English, Spanish preferred SALARY & BENEFITS: $19-20/hour Medical, Dental and Vision (Eligible first day of employment) Flexible Spending Account Life & Disability Insurance 401(k) with Company Match Vacation and Sick Days Paid Holidays Education Assistance Employee Referral Program Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
    $19-20 hourly 7d ago
  • Contact Center Lead Agent - Full Time - Internals Only

    Human Coalition 3.8company rating

    Agent Job 43 miles from Sherman

    Contact Center Agent (Internal Employees Of Human Coalition Only) *** CLASSIFICATION: Non-exempt TYPE: Full Time - Onsite Plano or Remote REPORTS TO: Contact Center Manager Human Coalition Is a Christian Pro-Life organization. Summary: The Contact Center Lead Agent helps to coordinate the day-to-day activities of the contact center Agents. This individual will also help with communication between clinics and agents, participate in agent training and assist the contact center manager in everyday needs. Essential functions: Offer support for the Contact Center Agents. Be in high communication with Contact Center Manager and Contact Center Director. Participate in Coaching, meetings and Interviews when needed. Assist with Day to Day operations. Able to be on call 7 days/week and within Contact Center hours. Help create new Ideas to improve how we serve our clinics and Patients. Minimum Qualification: Passionately aligned with the mission and vision of Human Coalition Ability to work in a fast-paced, changing environment Desire to serve others Skill in human relations, written and oral communication and the ability to work in a collaborative setting Dependable, stable, and capable of following through with commitments Attention to details Respect confidentiality SUPERVISORY RESPONSIBILITY: None EDUCATION AND EXPERIENCE: Customer Service and Call Center experience required Bilingual (nice to have) Proficient in Microsoft Office OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO STATEMENT: Human Coalition is an equal opportunity employer and makes recruitment, employment, promotional, and all other Human Resource decisions without regard to race, color, national origin, age, sex, or marital, disability, or veteran status. Because our primary mission is religious, Human Coalition does lawfully require assent and adherence to our core doctrinal beliefs.
    $27k-49k yearly est. 10d ago
  • Part-time Globe Call Center Outbound Specialist

    Globe Life Family of Companies 4.6company rating

    Agent Job 31 miles from Sherman

    About the Company About the Job It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this department. The agent is to provide excellent customer service and assist policyholders as needed. The successful candidate will need to be a performance driven person skilled at interacting with the public by phone. Primary Duties & Responsibilities: Make outbound calls to newly issued business to welcome them to the Globe Life Family and to ensure their policy(s) are accurate and assist with any additional information pertaining to their new policy. Maneuver within our CRM while speaking with recently approved customers to collect the first premium to activate their Life Insurance policy. Make outbound calls to internet generated leads to warm up potential customers for our Sales Team. Be able to explain policy benefits. Complete necessary paperwork when needed. Assist with correspondence and error corrections for policy service. As Needed: Execute special projects that encompass making numerous outbound calls for special projects/campaigns for our sister companies including AIL & LNL and recording activities requested by/from customers. Physical Requirements: Heavy outbound/inbound telecommunication and moderate writing. Heavy phone and PC usage. Sitting still for extended periods of time.
    $28k-31k yearly est. 60d+ ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent Job 36 miles from Sherman

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help set up and repair technology devices for customers * Monitor service queues and provide accurate status updates to customers * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience in working in retail or customer service * Passion for technology and desire to solve problems * Must be able to adapt and learn new skills in a fast-paced industry * Ability to work a flexible schedule, including holidays, nights and weekends What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID980891BR Location Number 001773 Eldorado TX Pkwy Store Address 5299 Eldorado Pkwy$15 - $19.22 /hr Pay Range $15 - $19.22 /hr
    $15-19.2 hourly 2d ago
  • Call Center Specialist

    Collin County Community College 3.9company rating

    Agent Job 31 miles from Sherman

    2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Assist Financial Aid and Veteran Affairs students and parents via phone with the entire process of applying for benefits and aid, all the way through to receiving their award and benefit payments, while providing excellent customer service. Required Qualifications: Essential Duties and Responsibilities * Respond to all inbound /outbound telephone calls via the Cisco Agent Desktop application regarding financial aid, veteran's benefits and exemptions, research requested information, answer questions and inform students of current eligibility status using available resources. * Provide financial aid program assistance to students regarding the application process for grants, loans, scholarships, work-study, and/or other information related to financial aid as well as information and assistance to students who need to submit documentation and/or additional information such as for verification, appeals, etc. * Provide veterans benefits program assistance to students regarding the application process and/or other information related to the receipt of veterans benefits including assistance with submitting documentation and/or additional paperwork * Research questions (that cannot be answered immediately) and respond to customer inquiries accurately and expediently. Responds to students questions and issues both telephonically and via email. * Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. * Document all call information according to standard operating procedures. * Utilize Banner software to check students' status and inform students of potential resolutions, next step or other options. * Utilize Global Financial Services software (Global Core) to check students' status and inform students of potential resolutions, next step or other options. * Provide assistance to students and parents regarding how to log in, set up account and use of the Global portal. * Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions * Perform other duties as assigned. * Perform all duties to maintain all standards in accordance with College policies, procedures, and core values. Knowledge, Skills and Abilities * Knowledge of federal and state financial aid and veteran affairs regulations * Knowledge of Collin policies and procedures * Knowledge of Banner * Knowledge of Global * Knowledge of all associated websites where applications and/or required processes (e.g. FAFSA, GI BILL, student loans, NSLDS, Global, THECB, Collin.edu, etc.) are located * Knowledge of available resources * Organization skills * Customer Service skills * Verbal and written communication skills * Critical Thinking skills * Ability to pay attention to details * Ability to use Cisco Agent phone system and software * Ability to work in a fast-paced and often stressful environment * Ability to analyze and troubleshoot issues Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Requirements Associate degree from an accredited institution. Two (2) years of related experience required. Preferred Experience with Banner software, Global Financial Aid Services software (Global Core), Cisco Agent Desktop application and Veterans Affairs preferred. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. This position is Security Sensitive, therefore, candidates will be subject to a criminal background check. The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. * This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.* Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $44,958.00 Compensation is determined based on experience. Application submission deadline is 12am of the date listed. 04/26/2025 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
    $37.5k-45k yearly 11d ago
  • Cold Calling Specialist

    Star Workforce

    Agent Job 43 miles from Sherman

    STAR Workforce allows corporations and firms to hire resources to manage your day to day activities in Recruiting, Sales and Support. We also have the expertise to automate most of the monotonous tasks related using Robotic Process Automation Tools such as Softomotive, Workfusion and Microsoft Power Apps. We can help you handle your Backoffice while you can focus on increasing your business. We have highly optimized Flex Plan allows you do increase resource as you grow. Job Description We are looking for cold calling agents who can generate leads online and do email and cold calling for IT Staffing Industry Cold calling agents will be approaching new clients to automate their manual process by showing our capabilities via email, presentations, demo and other means Agent is also required to meet daily targets that translates to progress or communication with the stakeholders Qualifications Understand how to extract leads from Social Media and Web Directories Be able to explain and present our capabilties Convince cost savings to end user Must have excellent communication skills Spanish and English is preferred but not mandatory. Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-36k yearly est. 60d+ ago
  • Leasing & Marketing Agent - Norra

    Embrey Management Services Ltd.

    Agent Job 47 miles from Sherman

    Experience The EMBREY Way by joining our dynamic Property Management team as a Leasing & Marketing Agent .
    $21k-35k yearly est. 2d ago
  • Leasing & Marketing Agent - Norra

    Embrey

    Agent Job 47 miles from Sherman

    Experience The EMBREY Way by joining our dynamic Property Management team as a Leasing & Marketing Agent. As a Leasing and Marketing Agent, you will assist the Property Manager in operating our luxury property by leasing units and providing superior customer service experience to our current and future residents. Responsibilities * Work with the property staff to develop and implement sales and marketing strategies. * Increase property traffic levels, maintain established closing ratios, and work to achieve and exceed budgeted occupancy percentages. * Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys. * Prioritize resident satisfaction by providing excellent customer service with a proactive 5-star experience approach while building strong and vibrant senses of community with all residents through daily interactions, touchpoints, and resident events. * Build brand loyalty by ensuring that residents consistently receive a stellar experience. Qualifications * One year experience as a Leasing Consultant * Experience utilizing Yardi and Microsoft Office Suite * High school diploma or equivalent, preferred * Valid Driver's License Required Testing * Criminal Background Check, Non-DOT Testing, MVR Position Type * Hourly Rate - Non-Exempt, Based on Experience * Full-time * Competitive pay & benefits (including healthcare & 401k) Position Location * Lewisville, TX; Reporting: direct to Community Manager. Team EMBREY Join an industry-leading team where people are our most important investment and the reason for EMBREY's continued success. As an EMBREY team member, you will be part of (or contribute to) a culture of excellence and collaboration where we design experiences and deliver results based on trust, empowerment, honesty, and accountability. At EMBREY, we offer competitive pay, career growth opportunities and comprehensive benefits including medical, dental and vision insurance; paid time off; volunteer hours; an immediately vested 401(k) plan with 100% company match up to 4%, and company-paid life and disability insurance. Who We Are: San Antonio-based EMBREY is a vertically integrated real estate investment company that develops, builds, acquires, owns and manages multifamily communities and commercial assets in select markets throughout the United States. In 2024, EMBREY celebrates its 50th year in business with 50,000 multifamily units and more than six million square feet of commercial property completed in its history. As a leading developer in the multifamily sector, the company has more than 6,000 units under construction or in development. ************** Our Values: Do the Right Thing - Details Matter - Rise to the Challenge - Own it EMBREY is an equal-opportunity employer and value diversity and inclusion in our workforce. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Our commitment is to provide a fair and inclusive hiring process. All employment is decided on the basis of qualifications, merit, and business need.
    $21k-35k yearly est. 20d ago
  • Insurance Agent

    Staffing Now 4.2company rating

    Agent Job 43 miles from Sherman

    About the Company - Staffing Now has partnered with a company in the Plano area that is looking for a Property Casualty Insurance Agent to join their team on a full-time basis. About the Role - Responsibilities include Policy Management, Client Relations, Documentation, Sales Development, Target Achievement, Administrative Support, Financial Management, Data Accuracy & Compliance, and Lender Coordination. Responsibilities Policy Management - Produce, present and explain insurance options, process applications, endorsements, renewals, and manage claims submissions accurately Client Relations - Build and maintain professional relationships, provide expert advice, and support clients through all policy stages Documentation - Prepare and send necessary documents to customers and lien holders, ensuring compliance and accuracy Sales Development - Generate leads through networking and referrals, assess customer needs, and promote insurance products effectively Target Achievement - Meet and exceed sales targets through new sales, renewals, cross-selling, and strategic customer retention initiative Administrative Support - Manage phone calls, prepare reports, conduct research, and collaborate with team members to enhance service quality Financial Management - Handle customer payments, issue receipts, and verify daily financial reports across all policy types Data Accuracy & Compliance - Ensure all client information is accurate and up-to-date in our CRM Lender Coordination - Work closely with our lender on lender-placed policies Qualifications An active Property & Casualty License is required for this position Previous experience in the insurance policy management industry or a related field is strongly preferred Proven sales experience with a strong track record of meeting or exceeding sales targets Exceptional negotiation and relationship management abilities Advanced skills in Microsoft Office Suite, particularly Excel; familiarity with insurance software systems is a plus Strong organizational skills and precision in documentation
    $29k-36k yearly est. 21d ago
  • Contact Center Lead Agent - Full Time - Internals Only

    Human Coalition 3.8company rating

    Agent Job 43 miles from Sherman

    Contact Center Agent ( Internal Employees Of Human Coalition Only) *** CLASSIFICATION: Non-exempt TYPE: Full Time - Onsite Plano or Remote REPORTS TO: Contact Center Manager Human Coalition Is a Christian Pro-Life organization. Summary: The Contact Center Lead Agent helps to coordinate the day-to-day activities of the contact center Agents. This individual will also help with communication between clinics and agents, participate in agent training and assist the contact center manager in everyday needs. Essential functions: Offer support for the Contact Center Agents. Be in high communication with Contact Center Manager and Contact Center Director. Participate in Coaching, meetings and Interviews when needed. Assist with Day to Day operations. Able to be on call 7 days/week and within Contact Center hours. Help create new Ideas to improve how we serve our clinics and Patients. Minimum Qualification: Passionately aligned with the mission and vision of Human Coalition Ability to work in a fast-paced, changing environment Desire to serve others Skill in human relations, written and oral communication and the ability to work in a collaborative setting Dependable, stable, and capable of following through with commitments Attention to details Respect confidentiality SUPERVISORY RESPONSIBILITY: None EDUCATION AND EXPERIENCE: Customer Service and Call Center experience required Bilingual (nice to have) Proficient in Microsoft Office OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO STATEMENT: Human Coalition is an equal opportunity employer and makes recruitment, employment, promotional, and all other Human Resource decisions without regard to race, color, national origin, age, sex, or marital, disability, or veteran status. Because our primary mission is religious, Human Coalition does lawfully require assent and adherence to our core doctrinal beliefs.
    $27k-49k yearly est. 7d ago

Learn More About Agent Jobs

How much does an Agent earn in Sherman, TX?

The average agent in Sherman, TX earns between $19,000 and $76,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Sherman, TX

$38,000
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