Customer Experience Representative
Agent Job In Wilton, NY
Customer Service Representative
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experience TTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200.
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
At least 1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $18.92 plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit ************************* for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location US-NY-MaltaJob _Customer Care Representative
HealthMarkets Insurance Agent
Agent Job In Albany, NY
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Real Estate Agent
Agent Job In Albany, NY
Clancy Real Estate is a full-service real estate brokerage and appraisal firm located in upstate NY. Kevin Clancy, the owner/broker of record, has over 17 years of experience providing real estate services in upstate NY. The company offers a free online search for thousands of MLS listed homes and provides a free guide to buying and selling homes.
Role Description
This is a full-time on-site Real Estate Agent role located in Albany, NY. The Real Estate Agent will be responsible for conducting property showings, negotiating sales contracts, providing excellent customer service, and managing real estate transactions.
Qualifications
Real Estate License and Knowledge of Real Property
Customer Service and Sales skills
Experience in the real estate industry
Strong negotiation and communication skills
Attention to detail and organizational skills
Ability to work well in a fast-paced environment
Additional certifications or training in real estate is a plus
Real Estate Agent
Agent Job In Albany, NY
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Client Services Representative
Agent Job In Cohoes, NY
Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements.
Coordinate and process team specific tasks as requested by the business.
Perform quality reviews of other team members completed work and ensure data accuracy.
Work across multiple systems and platforms.
Interface with teams and businesses resolve on-going issues and answer specific policy questions.
Provide support and work on special projects as requested.
Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate.
Associate must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance.
Pay rate : $21.63 /hour
Skills: Skills
Working knowledge of certain Microsoft products including Word, Windows, PowerPoint, and Outlook
Advanced knowledge of Excel preferred
Sound judgment and outstanding attention to detail
Proven analytical skills and problem solving ability
Superior written and verbal communication skills
Ability to work collaboratively with all levels of the organization
Flexible and able to work well under pressure in a team environment
Self-motivated
Excellent time management and organizational skills
Ability to multi-task
Keywords:
Education: Bachelor's Degree Preferred - Concertation in Finance or Business
Benefits Info
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Renewable Energy Sales Agent - Capital Region (37931)
Agent Job In Albany, NY
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
Green Mountain Energy, an NRG owned company, was founded on the mission to use the power of consumer choice to help change the way power is made. More than 20 years later, sustainability is still at the heart of everything we do. Join our team as we help make the planet a cleaner, greener place to be.
This position is located in our Albany, NY sales territory.
Summary:
The Sales Agent for Green Mountain will be responsible for generating face-to-face conversations with prospective customers to promote and sell products and services in various settings. The primary goal is to acquire new customers and enroll them. Sales Agents will be responsible to achieve goals set by the Sales Team Lead and/or Area Manager. They will also work closely with other members of the Sales Team to determine best practices, maximize customer satisfaction, learn market trends, and support sales and marketing initiatives.
Essential Duties/Responsibilities:
Based on information provided by the customers, discuss and assist customers' fit to match with the most suitable price plan and promotion/incentive
Achieve and maintain set performance metrics while providing best-in-class service
Efficiently navigate order entry system(s) as necessary
Utilize and exercise compliance standards for securing customer information
Abide by site rules and regulations, including all company safety rules/regulations
Education:
A high school diploma or GED equivalent is required, and must be 18 years of age or older
Additional Knowledge, Skills and Abilities:
1-3 years sales or other customer-facing experience preferred, or other applicable work experience.
Excellent communication through oral and written form
Proficient mathematical/analytical skills
Ability to work effectively both as an individual and a member of a team
Ability to communicate clearly with customers --in person while maintaining composure and control, when possible follow-up may be needed
Must be able to work independently and multi-task
Proficient in MS Office applications, specifically Excel
Physical Requirements:
May occasionally require lifting as appropriate to perform duties and responsibilities<
Right of Way Agent
Agent Job In Albany, NY
Coates Field Service, Inc. is seeking an experienced Right of Way Agent to support a client's distribution and transmission. The successful candidate will be experienced in acquiring linear right of way for private landowners, and able to adapt to tight deadlines in order to meet project deliverables. The office location is near Albany **Per Diem is NOT Available**
Primary Job Duties & Responsibilities:
Investigate, negotiate, acquire, defend, and ensure legal recording and enforcement of property rights required for electric, gas, or communication infrastructure
Utilize existing and future software and physical files to document all communication with landowners including in-person meetings, email, and phone in addition to capturing project updates and progress on each affected parcel
Engages landowners to mitigate encroachments on rights of way
Prepare or assist in preparing and securing specific state, highway, railroad, County, Town, City, Village permits for use of lands owned by governmental agencies, the public or other utilities including tree-clearing permits.
Investigate, negotiate, and acquire leases, licenses, and permits for Networks infrastructure, staging areas for storm or construction lay down areas, railroads & canals crossing permits
Responsible for document management involving legal documents filing, recording, parceling & indexing and retrieval
Coordinate and process payments to landowners for certain property rights through internal workflow
Investigate electric and gas franchise agreements and boundary lines
Obtains right of entry and survey permission from private landowners.
Potentially negotiates and acquires property rights required for transmission and distribution projects.
Responds to internal and external stakeholder inquiries in matters related to property rights.
Reviews and processes executed documents according to client requirements; may include requesting payment remittance, recording, etc.
Serves as legal witness as necessary for condemnation or other proceedings.
Other job duties and responsibilities as assigned.
Knowledge, Skills & Abilities:
Required:
Knowledge of real estate principles gained through education and experience
Must have NY Notary Public License or have the ability to obtain that license within 3 months of hiring
Preferred:
Working knowledge of drafting and negotiating property rights documents including rights-of-way, easements, leases, purchases, and sale agreements.
Strong understanding of electric transmission, sub-transmission, and distribution principles as related to right-of-way and land rights.
Excellent written and verbal communication skills.
Strong negotiation and interpersonal skills.
Ability to utilize multiple forms of technology including project databases, Microsoft Office Suite, Google Earth, etc.
Ability to plot metes and bounds descriptions of property and read a variety of maps, electronic and paper.
Ability to evaluate, interpret, and analyze engineering and right-of-way drawings.
Ability to interpret and research (abstract) legal documents.
Skilled in property rights research methods, including courthouse searches for recorded documents and internet research of same.
Ability to determine valuation of crops, timber, etc. for damage settlement.
Ability to travel regularly.
Right of Way Agents may have prior experience as attorneys, paralegals, real estate, or land professionals, working in industries such as electric utility power or communication companies, pipeline, engineering firms or government agencies specializing in land development.
Coates has a 75-year history providing comprehensive land acquisition and right of way services to municipalities, utilities, energy providers, and oil and gas companies nationwide. The first firm of its kind, we are widely recognized as a leader in the land and right of way acquisition industry. A national corporation, Coates has the depth of knowledge and the agility to respond to client needs in all 50 states. Coates is headquartered in Oklahoma City, Oklahoma, with regional offices located throughout the United States. It is our mission to provide professional, high-quality, cost-efficient land acquisition and right-of-way services our clients need, when and where they need us.
Coates is committed to rewarding the loyalty of the national team of Coates' Employees. Coates hires the best candidates available for all positions, without regard to the individual's race, religion, or sexual preference or orientation. Coates is an Equal Opportunity Employer (EOE).
Coates offers a comprehensive and generous benefits package, including medical/dental, vision, STD/LTD, life insurance, paid time off, company paid holidays, and more!
AI Agents Developer
Agent Job In Amsterdam, NY
We are seeking a highly skilled and experienced AI Agents Developer to join our dynamic team. In this role, you will focus on designing, developing, and deploying intelligent agents that leverage artificial intelligence to streamline operations and improve productivity.
What you'll do:
* Design and develop robust AI agents using Python
* Integrate AI solutions with existing enterprise systems
* Evaluate third-party models and services, understanding their strengths and weaknesses
* Collaborate with cross-functional teams to understand user needs and deliver effective agent solutions
* Maintain and improve a platform for evaluating AI agents
* Participate in code reviews and follow standard development practices using tools like Git and Confluence
* Troubleshoot and debug AI systems to ensure optimal performance
What you'll get:
You'll join a culture of collaboration and excellence, surrounded by curious thinkers and creative problem-solvers. Motivated by a passion for continuous improvement, you'll thrive in a supportive, high-performing environment alongside talented colleagues, collectively tackling some of the toughest challenges in the financial markets.
In addition, you'll receive:
* The opportunity to work alongside best-in-class professionals from over 40 different countries
* A highly competitive compensation package
* Global profit-sharing pool and performance-based bonus structure
* 401(k) match up to 50%
* Comprehensive health, mental, dental, vision, disability, and life coverage
* 25 paid vacation days alongside market holidays
* Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more
Who you are:
* Bachelor's degree in Computer Science, Artificial Intelligence, or a related field
* Minimum of 3 years' experience in developing Python applications
* Commercial or open-source experience developing AI agents using well-known frameworks or services
* Strong knowledge of Python, common AI/ML libraries, and integration with third-party services
* Experience with enterprise tools such as Git, Confluence, and Slack
* Strong problem-solving skills and the ability to thrive in a dynamic environment:
* Legal authorization to work in the U.S. is required; we will not sponsor individuals for employment authorization for this job opening
Who we are:
At Optiver, our mission is to improve the market by injecting liquidity, providing accurate pricing, increasing transparency and stabilising the market no matter the conditions. With a focus on continuous improvement, we prioritise safeguarding the health and efficiency of the markets for all participants. As one of the largest market making institutions, we are a respected partner on 100+ exchanges across the globe.
Our differences are our edge. Optiver does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, or other legally protected characteristics.
You are viewing: Apply now
AI Agents Developer
Pricing Integrity Agent
Agent Job In Germantown, NY
Workplace Type: On-site
Zip Code: 12526
Standard Hours: 1-5
Compensation Range: 15.50-18.00
The retail industry continues to see unprecedented dynamics associated with the pivot to a true omni-channel shopping experience. Informed retailers are succeeding, and RD Holdings companies (Intrics & RetailData) are providing the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. Combined, the companies have a 30+ year track-record providing retail data and intelligent solutions for virtually every major North American retailer.
Description:
Flexible part time jobs now available in your area! Perfect for stay at home Mom and Dads! Looking for an independent part time job while your children are in school? As your children go back to school this fall, this is a perfect opportunity to earn some extra income for your family!
Join a company with GREAT FLEXIBILITY! We will work with your availability, and assign you locations that meet your needs. You can manage what hours in the day you work!
No clocking in at certain times! If you are typically available 10am - 3pm, but one day you need to work earlier or later, we are flexible!
No experience necessary, but helpful!
Must be able to work independently and get the job done!
If you are the type of person who is self-motivated, enjoys working independently, data entry and checking products, then you are the person we are looking for!
What does RetailData Offer You?
A comprehensive initial training program to ensure you fully understand the expectations of the position.
Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
Advanced notice of work schedule.
$400 referral bonus program.
As a part-time team member, you are offered identity theft protection, pet insurance, and 401k with match after 6 months and 750 hours worked.
Employee stock purchase after 1 year of service.
Independent, flexible work schedules that enable a healthy work-life balance.
Travel opportunities, locally and out of state.
Extra hours available in many areas.
Paid drive time and mileage reimbursement.
Opportunities for employee learning and development.
Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust!
What Does RetailData Require?
At least 18 years of age.
High school diploma, or equivalent.
Smartphone with ability to download company pricing app and collect work assignments.
Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation
Travel Consultant - T
Agent Job In Pittsfield, MA
Get Paid to Travel - Start Your Own Travel Business!
What if you could explore the world and earn money while doing it? Now you can!
Traveling with Tasha
is looking for adventure-seekers, jet-setters, and travel lovers who want to turn their passion into a profitable travel business.
Whether you dream of sailing on cruises, relaxing at all-inclusive resorts, or visiting Disney parks, this opportunity lets you travel smarter, earn commissions, and unlock exclusive perks.
✨ Why You'll Love This:
✔️ Travel more, spend less - Access exclusive discounts, perks, and free trips
✔️ Get paid to share your passion - Earn commission when booking trips for yourself & others
✔️ Work from anywhere - Full flexibility to run your travel business remotely
✔️ No experience needed - We provide all the training, tools, and mentorship
✔️ Meet like-minded travelers - Join a community of travel lovers & industry insiders
🌍 What You'll Do:
🔹 Plan and book dream vacations for yourself, friends, family & clients
🔹 Work with top travel brands - Disney, cruises, all-inclusives, and more
🔹 Learn how to travel like an insider with VIP deals and industry secrets
🔹 Earn commission on flights, hotels, resorts, cruises, and tours
🔹 Build a flexible business while exploring the world!
✅ Who This is For:
✔️ Passionate travelers who want to see the world while earning money
✔️ People looking for a side hustle or full-time career in travel
✔️ Digital nomads, influencers & bloggers who want to monetize their adventures
✔️ Anyone who wants free and discounted travel opportunities
✔️ No experience required - just a love for travel and a willingness to learn!
🎉 Perks & Benefits:
🌍 Travel for less - Discounts, upgrades, VIP perks & free trips
💰 Unlimited income potential - The more you book, the more you earn
🎓 Training & mentorship - Learn from travel industry experts
✈️ Work remotely - Your business goes where you go!
🔹 Open to citizens & permanent residents of the US, UK, Australia, Mexico & New Zealand ONLY.
If you're ready to get paid to travel, apply today! 🚀✈️🌍
Call Center Agent
Agent Job In Bennington, VT
As a Call Center Representative for Coggins Auto, you will have the opportunity to work for a family-owned dealership with a focus on customer service and success. Past experience is not necessary but preferred. We will train the right candidate with the tools to be successful.
The right candidate will have a great attitude, be a team player with a drive to succeed. If you have the ability to work cooperatively with other team members, proficient written and verbal communication skills, are goal orientated, self-disciplined, and detail orientated, this could be the right place for you!
Coggins Auto is aggressively searching for and recruiting the best people in the area to join our family. While working at Coggins Auto, you will enjoy competitive pay, paid time off, full health, and dental as well as a 401k plan with match are all available to the right candidate. If you think your that person, send us an application. It could be the start of a great career!
Duties will include:
Scheduling appointments
Responding to online inquiries
Outbound/Inbound Calls, Texting, Emailing (based on customer preference)
Customer Retention
Follow up calls to our current customers
Development of satisfied new customers
Portfolio Management
Requirements:
Must be available to work Saturdays
Excellent oral and written communication skills
Ability to effectively communicate in person, by email and phone
Strong interpersonal and customer service skills
Must possess moderate computer skills in order to use a variety of electronic systems to access customer-related data, satisfy training requirements and use job-specific applications and customer retention management tools
Basic proficiency in Microsoft Applications
Professional appearance
High level of energy and desire to learn and grow in a team orientated atmosphere
Job Types: Contract, Full-time
Pay: Hourly base + commission & bonuses ($35,000 - $50,000 per year)
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Shift:
8 hour shift
Day shift
Education:
High school or equivalent (Required)
Experience:
Customer Service: 1 year (Required)
Call center: 1 year (Preferred)
Work Location: In person
Reservation Agent 2nd Shift
Agent Job In Hancock, MA
Full-time Year-Round 2nd shift: 3pm - 11pm. Must be available weekend & holidays.
This position is responsible for making guest reservations, answering telephones, and providing general resort information via the phone to our guests. The primary duty of a reservation's agent is to rent rooms to prospective guests. The agent must overcome any objections the guest has. Reservation Agents should have knowledge of Jiminy and the different services and amenities we offer. Applicants must be available weekends and holidays.
Duties & Responsibilities:
Handles incoming calls in a professional, efficient, friendly manner.
Asks leading questions and makes appropriate suggestions based on information provided.
Controls the call to minimize time.
Strives for a personal call conversation rate of 30% or higher.
Accurately takes reservations describing features as benefits.
Uses knowledge of Jiminy Peak room inventory and rate specials to overcome rate resistance.
Completes all advance deposits, credit card authorizations with attention and accuracy.
Processes all email inquiries and messages from Website and third-party sites.
Manually inputs all extranet reservations into SMS HOST - is knowledgeable of commission structure, cancellation policy, and deposit policies for each.
Stays up to date regarding revenue vs. budget and NPS Scores. Strives to achieve business goals.
Provides information regarding the hotel services.
Stays up to date regarding groups or events on property using Function book BEO's and website.
Utilizes event page in SMS Host for Area happening.
Utilizes waitlist and communicates with guests if any openings have occurred.
Provides driving directions and other concierge information to guests.
Assists in updating inventory/rates on SiteMinder extranet.
Responds to website inquires and questions via customer engagement messaging software system.
Applicant will be cross trained for Front Desk responsibilities to assist during periods of high business activity.
Qualifications:
Customer service oriented and must possess a polite, strong phone presence.
Strong written and oral communication skills.
Must be organized, self- motivated, and detail orientated.
Prior sales or customer service background is a plus.
Effectively work and collaborate with Team members.
Strong Computer and typing skills: Spring-Miller is a plus.
Must be able to work weekends and holidays.
18 years of age or older
*This position will report directly to the Reservations Supervisor/and or Front Office Manager*
Full Time Call Center/Reservationist
Agent Job In Stockbridge, MA
Job Details 57 INTERLAKEN RD - STOCKBRIDGE, MA $17.00 - $17.50 HourlyDescription
The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities.
ACCOUNTABILITIES
Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services.
Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests.
Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales.
Accurately records guest information in the ResortSuite hospitality computer system.
Successfully cross-sells additional, appropriate Kripalu offerings to the caller.
Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock.
Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly.
Provides follow up with guests and potential guests as needed.
Assists with other registrations and housing requests as assigned.
CORE COMPETENCIES
Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment.
Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles.
Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture.
Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.
Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.
Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu.
Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.
Embraces experiences as learning opportunities.
Accepts responsibility for personal and professional learning and growth.
Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.
BENEFITS (Start Day One of Employment)
Health Insurance
Dental Insurance
Vacation, Sick, & Personal Time, Paid Holidays
Vision
403b Retirement Plan
Flexible Spending and Dependent Care Accounts
Company Paid Short- and Long-Term Disability
Company Paid $50,000 Life Insurance Policy
Free Meals in the Kripalu Dining Hall
Discounted Purchases in the Kripalu Shop and for Healing Arts Services
Yoga Classes, and the opportunity to participate in Kripalu Programs
Qualifications
ESSENTIAL SKILLS AND EXPERIENCE
High School diploma or equivalent.
1-2 years customer service/sales experience.
Knowledge about Kripalu and the surrounding area.
Experience with phone service.
Strong customer service skills.
Professional & reliable.
Proficient with Microsoft office, specifically Outlook, Excel and Word.
Ability to learn new computer software applications.
Must be available to work evenings, weekends and some holidays.
Full Time Call Center/Reservationist
Agent Job In Stockbridge, MA
The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities.
ACCOUNTABILITIES
* Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services.
* Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests.
* Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales.
* Accurately records guest information in the ResortSuite hospitality computer system.
* Successfully cross-sells additional, appropriate Kripalu offerings to the caller.
* Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock.
* Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly.
* Provides follow up with guests and potential guests as needed.
* Assists with other registrations and housing requests as assigned.
CORE COMPETENCIES
* Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment.
* Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles.
* Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture.
* Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.
* Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.
* Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu.
* Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.
* Embraces experiences as learning opportunities.
* Accepts responsibility for personal and professional learning and growth.
* Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.
BENEFITS (Start Day One of Employment)
* Health Insurance
* Dental Insurance
* Vacation, Sick, & Personal Time, Paid Holidays
* Vision
* 403b Retirement Plan
* Flexible Spending and Dependent Care Accounts
* Company Paid Short- and Long-Term Disability
* Company Paid $50,000 Life Insurance Policy
* Free Meals in the Kripalu Dining Hall
* Discounted Purchases in the Kripalu Shop and for Healing Arts Services
* Yoga Classes, and the opportunity to participate in Kripalu Programs
Qualifications
ESSENTIAL SKILLS AND EXPERIENCE
* High School diploma or equivalent.
* 1-2 years customer service/sales experience.
* Knowledge about Kripalu and the surrounding area.
* Experience with phone service.
* Strong customer service skills.
* Professional & reliable.
* Proficient with Microsoft office, specifically Outlook, Excel and Word.
* Ability to learn new computer software applications.
* Must be available to work evenings, weekends and some holidays.
Customer Service Gate Agent (Part-Time)
Agent Job In Albany, NY
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers with boarding the aircraft. This role monitors computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will be able to successfully complete the Gate Agent training course, lift seventy (70) pounds, and work all shifts. This position will report to the General Manager.
Essential Duties:
Assist passengers in boarding and disembarking flights
Monitor computerized passenger boarding
Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
Change customer flight itinerary and seat assignments as required
Operate the Jetway
Work as a team to provide excellent customer service and meet corporate objectives
Job Qualifications and Competencies:
Successful completion of training course
Ability to meet company goals and customer expectations in a high energy environment
Effective communication skills
Ability to organize, prioritize, and multitask
Preferred Qualifications:
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Work Environment:
Use of telephones, computers, and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$15.50/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
I
n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
April 28, 2025Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.
Geek Squad Agent (Retail Store)
Agent Job In Albany, NY
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help set up and repair technology devices for customers
* Monitor service queues and provide accurate status updates to customers
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience in working in retail or customer service
* Passion for technology and desire to solve problems
* Must be able to adapt and learn new skills in a fast-paced industry
* Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID976962BR
Location Number 000428 Albany NY Store
Address 1 Crossgates Mall Rd$15 - $20.57 /hr
Pay Range $15 - $20.57 /hr
Booking Agent
Agent Job In Albany, NY
We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
Customer Service
Agent Job In Watervliet, NY
Passion / Integrity / Professionalism / Customer Service
Are you a People Person?
Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club.
Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions.
Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management.
EOE
ACSC CS Agent 1 Level 1
Agent Job In Albany, NY
Works in a high performing, centralized Business Operations Center providing assistance to virtual customersacross the U.S.This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Receives customer inquiries and fulfills requestsprofessionally, efficiently and timely.
+ Captures and documents details of all customer interactions in a work management tool (ServiceNow) or as determined by the client.
+ Operates within established guidelines and procedures to independently deliver a full range of ACSC services including but not limited to: receiving customer calls, navigating on-line job aids, managing email correspondence, office services and reservations
+ Performs a variety of "off-line" tasks related to general business operations of the center and Workplace Solutions
+ Uses judgment to anticipate customer service needs, resolves routine issues and takes action accordingly and consistently provides high level of quality service.
+ Identifies, resolves or escalates, and tracks issues.
+ Recommends process improvements to enhance and improve service and overall performance.
+ Helps new and developing team members.
+ Other duties as assigned.
**Qualifications**
**Here's What You Need**
+ Requires a high school diploma or GED
+ Prior call center experience is a plus
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
+ Ability to follow instructions for logging into a computer and launching various applications.
+ Proficient in Microsoft applications
+ Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents.
+ Speaks with clarity, and articulation, and is aware of own non-verbal communication.
+ Effective listening skills including cognitive ability to locate and convey requested information
+ Ability to successfully handle customer requests and documents in work management tools and applications
+ Dependable and accountable
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Delivery Manager**
**Working Conditions**
+ Professional remote office environment.
+ Ability to work Traditional Mon-Friday 5:00am to 2:00pm PST.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $13.00 - USD $15.00 /Hr.
Submit a Referral (************************************************************************************************************************************
**Location** _US-_
**ID** _102899_
**Category** _Customer Service/Support_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
FRONT DESK AGENT
Agent Job In Saratoga Springs, NY
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.