Insurance Sales Producer
Agent Job 30 miles from Roseville
America's Choice Insurance Partners, a General RV company, is full-service agency serving an exclusive client base through a partnership with the nation's largest recreational vehicle dealer.
With our growing operations, we are expanding our sales team to keep up with ongoing demand. Our Insurance Advisors provide clients with RV, home, auto, renters, and life insurance policies to General RV customers. With a constant flow of qualified leads, our agents are always busy providing insurance solutions. No cold calling!
What's in it for you? We provide industry leading pay, comprehensive benefits, a structured new hire training program, state of the art facility, and you will have a one-on-one mentor to ensure you get started on the right foot.
Responsibilities:
You'll build strong, trust based relationships with our internal and external clients.
Utilize your problem solving skills to tailor policies that will protect your clients most valued assets.
You will complete front-line underwriting to determine specific risk factors.
Sell customers on the value of doing business with you by being the subject matter expert.
Build a network of long term clients, to ensure strong repeat and referral business.
Have some fun working alongside a dynamic group of individuals!
Qualifications:
Hustle -The right candidate is money motivated, and likes to be rewarded for helping others. They understand the smarter they work, the greater their earning potential.
Competitive - America's Choice breaks our own records year after year and as a result, we look for employees that are highly competitive and motivated to succeed.
Attitude - While skill is very important, an engaging personality and positive attitude is paramount to your success.
Communicative - Due to the nature of our business, it's critically important to be an effective communicator, both written and verbal.
WHAT YOU'LL GET
Highly competitive compensation (salary, commission and bonus)
Top performing agents average $80,000-$100,000 anually.
Benefits including medical, dental, vision, paid vacations and 401k options.
State-of-the-art technology and training
Paid state licensing classes
Existing client base - no cold calls necessary
WHO IS AMERICA'S CHOICE INSURANCE PARTNERS?
Established in 1984 as an Independent Insurance Agency to serve the needs of General RV Center's customers. We currently offer insurance products from more than 20 of the nation's highest rated insurance carriers and write business in over 30 states throughout the country.
Call Center Specialist
Agent Job 15 miles from Roseville
Intake Specialist
Mike Morse Law Firm is seeking a dedicated and detail-oriented Intake Specialist to join our team. The Intake Specialist will be responsible for managing initial client interactions, gathering essential information, and ensuring a smooth intake process. This role is crucial in providing excellent customer service and supporting our legal team.
Joining the Mike Morse Law Firm means being part of a dynamic, supportive, and impactful organization. If you're looking for a place where you can grow professionally while making a difference, this firm could be the perfect fit for you.
Job Summary: The Contact Center Intake Agent is a pivotal role responsible for managing incoming calls and inquiries, ensuring a positive customer experience. The ideal candidate possesses contact center experience, the ability to work weekends, excellent time management, and a commitment to teamwork. Preferred qualifications include knowledge of Michigan No-Fault Auto Law, technical proficiency with Salesforce and Zoom softphones, and a reliable home office setup meeting specific requirement.
Mandatory Training:
Duration: 4 weeks
Schedule: Monday to Friday, 9:00 AM - 5:00 PM
Work Schedule (Post-Training):
Mandatory: Monday, Tuesday, Friday, Saturday, and Sunday
Shift Options: 9:00 AM - 5:30 PM / 10:00 AM - 6:30 PM / 11:00 AM - 7:30 PM
Days Off: Wednesday and Thursday
Key Responsibilities:
Customer Interaction:
Provide exceptional customer service by addressing inquiries, concerns, and requests.
Utilize effective communication skills to ensure a positive customer experience.
Enjoy engaging with people and excels in interpersonal communication.
Provide empathetic guidance to prospective clients in the initial stages of the legal process, offering support during a challenging period in their lives.
Availability:
Demonstrate flexibility by being available to work at least one weekend shift.
Accommodate variations in work schedules based on business needs.
Time Management and Punctuality:
Exhibit strong time management skills to prioritize tasks effectively.
Ensure punctual and reliable attendance during scheduled shifts.
Team Collaboration:
Work collaboratively with team members and other departments to resolve customer issues.
Contribute to a positive team environment through effective communication and cooperation.
Feedback and Improvement:
Display a willingness to receive and apply constructive feedback for personal and professional development.
Continuously strive for improvement in customer service skills and efficiency.
Technical Proficiency:
Possess strong computer and technical capabilities.
Preferred knowledge of Salesforce and Zoom softphones to enhance job performance.
Home Office Requirements:
Ensure a reliable internet connection with a minimum download speed of 100 Mbps.
Maintain a quiet work environment conducive to effective customer interactions.
Use a company-provided headset and a second monitor for enhanced productivity.
Qualifications:
Previous experience in a contact center or customer service role.
Excellent communication and interpersonal skills.
Familiarity with customer service software and technical proficiency.
Ability to adapt to a dynamic work environment.
High school diploma or equivalent.
This comprehensive job description outlines the key responsibilities, preferred qualifications, and specific requirements for the Contact Center Intake Agent position, providing a clear understanding of the skills and attributes sought in potential candidates.
Experienced Telemarketing
Agent Job 15 miles from Roseville
Telemarketing Remote Business Canvasser (Independent Contractor)
Job Type: Contract | Work From Home
Compensation: Negotiable. This is a 1099 independent contractor role with performance-based pay only (no salary or draw wage).
Industry: Nonprofit / Fundraising / Business Outreach
Position Summary:
We are seeking a motivated and persuasive Telemarketing Remote Business Canvasser to help expand our nonprofit organization's network of corporate sponsors, donors, and business partners.
As an independent contractor, you will conduct telephone outreach to businesses from a home-based setting, presenting partnership opportunities that support our community-focused mission.
Ideal candidates will have experience in telephone fundraising, sales, or business development-particularly in engaging corporate decision-makers and closing partnership opportunities.
Key Responsibilities:
Conduct outbound telephone calls to local and national businesses to introduce the nonprofit's mission and programs.
Identify decision-makers (e.g., owners, managers, directors) and pitch partnership, sponsorship, or donation opportunities.
Present clear value propositions including community impact, brand visibility, and tax-deductible benefits.
Maintain accurate call records, lead status, and follow-up notes using tracking tools or CRM software.
Meet weekly call volume and business engagement goals.
Collaborate with internal leadership to refine messaging and outreach strategies.
Schedule meetings or virtual presentations with interested businesses, when necessary.
Requirements:
Proven experience in fundraising, business canvassing, sales, or donor engagement.
Exceptional verbal communication and persuasive presentation skills.
Strong understanding of how to engage corporate stakeholders in charitable initiatives.
Must have own phone, high-speed internet, and reliable workspace at home.
Ability to work independently, manage outreach activities, and meet performance goals.
Professional and positive attitude with commitment to nonprofit mission and values.
Preferred Qualifications:
Prior experience securing corporate sponsorships or business donations for a nonprofit.
Familiarity with CRM tools (e.g., HubSpot, Salesforce, or Excel tracking systems).
Experience in community engagement, nonprofit outreach, or public relations is a plus.
Schedule & Hours:
Flexible work schedule with availability required during standard business hours (Monday-Friday, 9 AM-5 PM).
Weekly performance reporting and virtual check-ins with supervisor.
To Apply:
Please submit your resume and a brief cover letter detailing your experience in telephone outreach or business fundraising, and confirm you have access to your own phone, internet, and lead list. Immediate opportunities are available for qualified candidates.
Customer Service Representative
Agent Job 28 miles from Roseville
Summary: The Customer Service Representative, reporting to the Customer Service Manager, is directly responsible for providing technical support to customers.
Essential Duties and Responsibilities:
• Process, expedite, and quote orders.
• Prioritize, respond to and flag incoming phone calls and e-mail messages.
• Recommend, configure and quote products.
• Provide technical support to customers, territory managers and application engineers.
• Process returned goods (RMA).
• Support outside sales personnel.
• Interact with suppliers, vendors, engineering, sales and service departments.
• Communicate with the manager on all issues that affect sales and profits.
• Maintain professional and technical knowledge by attending educational workshops and vendor training.
• Promote teamwork and communication within organization.
• Other duties as assigned.
Education/Skills/Experience
Required:
• High School diploma or equivalent.
• 2+ years of customer service experience (call center or professional office environment).
• Strong attention to detail and high standards of work quality.
• Excellent communication skills, multi-tasking and problem-solving ability.
• Excellent interpersonal skills; professional and outgoing personality.
Preferred:
• Associate or bachelor's degree.
• Pump, industrial hose, or filter experience.
• Customer service experience in the industrial equipment industry.
• P21 (Prophet/Epicor), and/or equivalent ERP system usage.
• Willingness to take on new challenges and seek opportunities to improve business operations.
Physical Requirements:
• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed.
Anderson Process is an Equal Opportunity Employer
Real Estate Commercial Sell - Leasing Agent
Agent Job 12 miles from Roseville
We're looking for a driven and resourceful commercial real estate agent to join our dynamic team. If you enjoy solving complex challenges, building strong client relationships, and working in a fast-moving environment, this could be the perfect fit.
In this role, you'll focus on generating new business, navigating deal negotiations, and closing transactions-all while earning rewarding commissions. You'll have the backing of a knowledgeable team that values professionalism and collaboration.
If you're ready to grow your presence in commercial real estate and be part of a high-performing group, apply now and take the next step forward.
Follow the Commercial Team plan of action
Commercial real estate leasing and sales
Database
Lead generation
CRM management
Contracts
Real Estate license required
Commission opportunity
Great communication
Enterprise Solutions Representative
Agent Job 47 miles from Roseville
PITT OHIO, a $900 million, high service, highly profitable, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply.
The territory will be Detroit Metropolitan area including Hillsdale, Lenawee, Jackson, Eastern Macomb, Monroe, and Washtenaw counties
PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people.
PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment.
We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!
Responsibilities
* Identify and deliver new PITT OHIO Customers.
* Promote and sell all PITT OHIO Enterprise services.
* Efficiently maintain existing PITT OHIO customer relationships
* Prospect and develop retention program for new PITT OHIO Customers
* Effectively negotiate rate increases
* Support all Company goals and policies
* Sales territory must meet or exceed scorecard growth goal
Other Duties:
* Interface with Operations, Pricing, Claims, Collections and Business Development Representatives
* Able to react to change in response to changes in the Company's go to market strategy.
* Proficiently use PITT OHIO Sales applications.
* Participate in "Huddles" (collaborative sales meetings) to grow business.
Qualifications
* Minimum 3-5 years B2B sales experience
* Previous experience or ability to learn the transportation industry preferred
* Fluent English language skills
* Excellent interpersonal, verbal and written communication skills
* Experience in Microsoft Office and the Internet
* Valid Drivers License and clean driving record required
Working Conditions:
* Travel is required; must be able to energetically travel by car, plane or public transportation
* Weekend and evening client contact required
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
Part Time Motorola Agent- Detroit
Agent Job 12 miles from Roseville
For the Moto Agent - Market Development Manager (MDM) position, we are seeking energetic, driven individuals to proudly represent BDS and Motorola's products at retail. Our employees are important partners with our clients; they deliver exceptional results and work to enhance our clients' retail performance each day. You are high energy, sociable and have a positive attitude that is contagious. You are a product consultant, sales advisor, brand advocate and wireless enthusiast. You are the “go to” person when friends and family are looking for consumer electronics and accessories.
Agent
Agent Job 12 miles from Roseville
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.
The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.
Responsibilities
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Provide the client with concierge-level security at the company location and/or events.
Deescalate tense situations or individuals that may arise.
Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
Conduct quality investigations and complete investigative reports.
Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
Transport the client to and from company location and/or events.
Secure the client's residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed.
Identify and escalate equipment deficiencies/failures.
All other duties, as assigned.
Qualifications
High School Diploma or GED with a minimum of 3 years law enforcement, military, and/or security experience. No license required.
Concierge-level customer service knowledge.
Able to complete thorough and accurate investigations and reports.
Access control systems, CCTV, and alarm monitoring experience.
Problem resolution skills.
Able to interact effectively at all levels and across diverse cultures.
Effective verbal and written communication skills.
Computer knowledge; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
Regular computer usage.
Exposure to sensitive adn confidential information.
Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
Rapid and effective decision-making during unusual or emergency situations.
Travel, as required.
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
Agent
Agent Job 23 miles from Roseville
Independent Contractor Richmond, MI We are looking for growth minded entrepreneurs who are interested in starting or growing a successful company! You will earn competitive, uncapped commissions, paid twice a month. We offer competitive rates with major and regional national carriers; aggressive splits; access to our TMS; no territory restrictions; and more. We are rapidly growing, innovative, and always in pursuit of individuals with the same outlook and passion for the transportation industry.
Responsibilities:
* Manage and maintain customer relationships
* Maintain customer profiles so OPS teams have updated information
* Manage sales portal and be proactive on collections
Requirements:
* Minimum two years of freight sales
* A warm book of business, with a current customer following
* A hustle mentality and entrepreneurial spirit
Real Estate Agent
Agent Job 6 miles from Roseville
Headquartered in Clinton Township MI, Market Elite services Metro Detroit and the surrounding areas. Market Elite was founded on infinite market knowledge, professional and personal integrity, and a dedication towards your personal satisfaction. It is our belief that every client is entitled to the highest quality of professional representation. At Market Elite it is our never ending quest to exceed our clients expectations on every level. Clear communication, sound advice, aggressive negotiating, and the utmost level of professionalism are the cornerstone of our business model.
Job Description
At Market Elite we are constantly looking for and developing new talent. Whether you're a well-seasoned real estate veteran or a new licensee just getting started our program will help you to develop your business and take it to the next level.
We believe in providing our team with the tools needed to service their clients with the utmost level of professionalism and efficiency. Our business model is based on unmatched customer service and agent support! Our comprehensive lead program will allow you to walk in the door and hit the ground running regardless of your experience level. Our philosophy is simple: we cannot be successful without agents who succeed. It is our mission to help you succeed!
Thinking a career in real estate might be right for you? Looking for a change and new opportunities? Our business is growing, is yours? Contact us today to discuss your future in real estate!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Real Estate Agent
Agent Job 7 miles from Roseville
We are looking for motivated new and seasoned real estate agents to be an intermediary between sellers and buyers.
If you are not currently licensed,
you must be willing to get licensed.
We can recommend a pre-licensing course that will help you get licensed quickly and inexpensively!
Apply here: ************************************
Carter & Associates Realty Core Values:
Transparency; Be Open, Tell the Truth, No Secrets, Deal with problems openly, No hidden agendas
Selflessness
Agents are first. Everything we do puts the newest agent first.
Carter & Associates Realty Commitment:
Committed to the system, committed to each other, committed to the greater good
Geographic Location(s):
Michigan, US
Must-Have Candidate Desires/Goals:
Part-time (or F/T) income
Need more money
Having a side hustle
Be their own boss
Social engagement
Interest in real estate
Unique Qualities we provide:
Proven System for P/T people, including Mentors
Growth opportunities beyond being an Agent
Unmatched profit-sharing system
Advanced technology stack provided and training on how to use it
Apply here: ************************************
Guarantee
:
90-day Listing guarantee,
if you follow our system
$100,000 annual income in 24 months,
if you follow our system
Responsibilities: (Training provided by Carter & Associates Realty and your mentor)
Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
Determine client's needs and financial abilities to propose solutions that suit them
Intermediate negotiation processes, consulting clients on market conditions, prices, mortgages, legal requirements, related matters, and ensuring a fair and honest dealing
Perform comparative market analysis to estimate property values
Display and market real property to possible buyers
Prepare necessary paperwork (contracts, leases, deeds, closing statements, etc)
Maintain and update listings of available properties
Cooperate with appraisers, escrow companies, lenders, and home inspectors
Develop networks and cooperate with attorneys, mortgage lenders, and contractors
Promote sales through open houses and listing services
Remain knowledgeable about real estate markets and best practices
Skills
Ability to work independently combined with excellent interpersonal skills
Strong sales, negotiation, and communication skills
Pleasant and trustworthy
Enjoy talking with people
MS Office familiarity
Real estate agent's or broker's license, or willingness to obtain one
Apply here: ************************************
Required Skills:
Attorneys Sellers Communication Skills Analysis Transparency Market Analysis Real Estate Consulting Purchasing Interpersonal Skills Contractors Negotiation MS Office Marketing Sales Communication Training
$ 60,000.00 - 150,000.00
(US Dollar)
Call Center Customer Service Agent
Agent Job 12 miles from Roseville
Job Ad: Call Center Customer Service Agent Seronda Network (Detroit, MI)
Job Title: Call Center Customer Service Agent Company: Seronda Network Salary: $34,000 - $55,000 Job Type: Full-Time
About Us: Seronda Network is a forward-thinking consulting firm that provides businesses with customized solutions to enhance operational efficiency and strategic growth. Based in Halifax, we are known for our client-centered approach and a culture that values innovation, collaboration, and personal growth. As part of our expansion, we are seeking a proactive and organized Call Center Representative to support our executive team.
Job Description:
Seronda Network We are seeking a dedicated Call Center Customer Service Agent to join our dynamic team. In this role, you will serve as the primary point of contact for our customers, providing exceptional service and support in a fast-paced call center environment. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to handle various customer inquiries with efficiency and professionalism.
Responsibilities:
Answer incoming customer calls promptly and professionally.
Provide accurate information and assistance regarding products and services.
Resolve customer issues and complaints with empathy and efficiency.
Document customer interactions and maintain detailed records in the system.
Follow up on customer inquiries to ensure complete satisfaction.
Collaborate with team members to improve service processes and standards.
Adhere to company guidelines and policies to protect customer data and privacy.
Skills Required:
High school diploma or equivalent; further education or certifications is a plus.
Proven experience in customer service or call center environments preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to handle high-stress situations and remain calm under pressure.
Proficient in using computers and various software applications.
Benefits:
Competitive salary range of $34,000 to $55,000.
Health, dental, and vision insurance.
Paid time off, including holidays and vacation days.
Opportunities for career growth and professional development.
Positive and supportive team environment.
If you're a motivated individual with a passion for organization and administrative excellence, we invite you to apply for the Call Center Customer Service Agent role at Seronda
Now Hiring: Inventory Agent and EV Charging Agent ($13 to $15 DOE) DTW
Agent Job 29 miles from Roseville
We are currently seeking a dedicated and detail-oriented Inventory Agent to join our team. The Lot Coordinator will be responsible for ensuring efficient inventory management of vehicles on the client's property. This role requires excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Responsibilities:
Conduct daily inventory of rental cars.
Scan vehicles using company-provided hardware to track their location and status accurately.
Move vehicles within the lot as needed, utilizing safe driving practices.
Maintain organization and cleanliness of the lot.
Requirements
Possession of a valid driver's license.
Ability to walk for extended periods, up to 8 hours per shift.
Complete other duties as assigned by supervisor.
Proficiency in using barcode scanning equipment and inputting codes accurately.
Communicate effectively with other team members.
Benefits
Full-Time Benefits Include:
Vacation Time (After 1 Year)
Medical, vision, and dental after 60 days (Full Time)
Sick Time
Personal Days
Company Paid Holidays
Company Paid Car, Gas, Insurance (Job Specific)
Company Paid Travel (Job Specific)
Employee Referral Program
Retention Bonus
Rapid Advancement Opportunities
Paid Time Off (Vacation, Sick & Public Holidays) (Job Specific)
Training & Development
Inside Sales Agent
Agent Job 12 miles from Roseville
Job Type: Full Time Hourly Pay: $15.00 + incentives Est. Annual Income: $60,000 - $100,000 Schedule: Monday - Friday, 10:00am - 6:00pm Who We Are Refloor is America's fastest-growing flooring company-and it's all thanks to incredible individuals like YOU. Our success is driven by passionate, goal-oriented team members who help us deliver unbeatable customer experiences and continue to grow nationwide. We value teamwork, continuous learning, and a relentless focus on excellence. If you're ready to join a company that's moving fast and rewarding success, let's talk!
About the Role
As an Inside Sales Agent, your primary focus will be to generate additional revenue by closing pending sales opportunities and reducing cancellations of recently sold customers. You're often the last Refloor representative a customer speaks with, making your role essential in ensuring a positive final impression and gathering valuable feedback to support continuous improvement.
While this position is part of the Sales team, you'll also collaborate with our Marketing and Operations departments as part of your day-to-day responsibilities. The ideal candidate is data-driven, customer-focused, and committed to achieving team and company goals.
Major Responsibilities:
* Follow up on open sales opportunities to close deals and drive revenue growth
* Monitor, review, and follow up on all customer cancellations with a focus on understanding concerns and finding solutions to retain their business
* Clearly present pricing, financing options, and current promotional offers
* Finalize sales by securing customer agreements and completing all necessary documentation
* Keep detailed records and updates in Salesforce
* Participate in weekly sales training and coaching sessions
* Consistently hit weekly and monthly sales targets and KPIs
Qualifications:
* 1 - 3 years of over-the-phone / virtual sales experience preferred.
* Excellent verbal and written communication skills.
* Basic math and computer proficiency.
* Experience with Salesforce & Microsoft Office (Word, Excel, PowerPoint, etc.)
What Refloor Offers:
* No cold calling! All conversations are with warm leads.
* The ability to earn uncapped incentive pay with accelerators
* Get paid every Friday
* Medical, dental, vision insurance
* Life insurance
* Pet insurance
* 401(k) program
Customer Success Representative
Agent Job 16 miles from Roseville
Rochester, Michigan OneStream Software LLC
Benefits Offered Vision, Medical, Dental, Life, 401K
Employment Type Full-Time
ABOUT THE JOB
Our company mission statement reads as follows, "Every customer will be a reference and a success with OneStream Software." At the center of this mission statement, are our Customer Success Representative (CSR). CSR's focus on customer relationship retention and optimization. Each CSR is responsible for multiple customer accounts; the number depending on such factors as the size of the customer or seniority of the CSR. The CSR will be responsible for day-to-day customer success activities spanning from the initial stages of onboarding to continued engagement and retention. The CSR will have an in-depth understanding of each customer's overall business requirements and act as a consultant to determine how the various OneStream Marketplace solutions and features can meet their needs. The CSR will also partner with other OneStream teams on initiatives that address customer needs, product utilization, and improving departmental efficiency to help meet company goals.
The CSR team is an integration of functions and activities of Marketing, Sales, Professional Services, Training, and Support. They are the primary point of contact for customers and must stay in close contact with the customer's evolving needs. Sometimes referred to as a Customer Advocate, the CSR gives voice to our customer's feedback, reviews and assesses their project progress, and offers recommendations based on results. CSR's ensure the highest level of customer satisfaction and return on investment while enhancing the customer experience. To be successful in this role, you must be passionate about customer success, flexible, and adaptive to change.
RESPONSIBILITIES
Manager Customer Relationships:
Ensuring customer growth, satisfaction, and retention within the assigned portfolio of accounts (demand generation, on-boarding and/or customer success focused).
Build, maintain, and execute on account plans for each assigned account and coordinate appropriate internal resources for delivery.
Drive close collaboration with implementation partner during the launch phase to facilitate successful handover to support. Attend key design review sessions, review project milestones, attend key project management sessions.
Understand service agreement terms of each customer contract and ensure the work is completed and delivered to the customer on or before the deadline. Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
Uncover and mitigate any risk that threatens each customer's growth, satisfaction, or renewal; conceive and execute risk mitigation plans. Schedule stakeholder calls.
Educate both new and established customers on general OneStream functionalities and best practices as well as new features as they become available.
Collaborate effectively with the Sales organization to close incremental revenue and secure long-term renewals.
Serve as a customer advocate while effectively collaborating with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering and Finance.
Keep management informed of progress and obstacles related to customer accounts, seeking feedback as necessary and responding appropriately to improve work performance and optimize customer success.
Become an expert on OneStream product solutions as well as customer use cases and use this knowledge to identify and solve customer pain points through adoption of new OneStream products and features.
Our customers are fanatical about our service, product, and team. It is your responsibility to build and maintain that customer experience for all customers in your portfolio.
Educate customers on any new XF MarketPlace solutions and material on OneStream Academy.
Use customer management tools to track customer communication, issues and metrics.
Technical Expertise:
Champion customer enhancement requests by confirming the details and requirements of the enhancement and clearly articulating those details to the appropriate teams.
Maintain thorough knowledge of OneStream product solutions, features, and target markets and keep up with continuous product releases by participating in formal and informal trainings.
Work closely with product and engineering teams to ensure customer feedback is being incorporated into development decisions.
Demonstrate a willingness to quickly learn new tools and applications, product solutions, rules and regulations and business best practices.
Advance Internal Initiatives:
Support initiatives that address customer needs, product utilization, and improving team efficiencies to help meet company goals.
Collaborate with other internal teams such as Sales, Marketing, and Knowledge Management to provide subject matter expertise as new products and services are rolled out to customers.
Provide feedback to Product Management and Engineering regarding customers' emerging or unmet product needs.
Enhance team efficiencies through knowledge sharing activities, mentoring new hires and assisting other team members.
QUALITIES OF A SUCCESSFUL CANDIDATE
Formal Education and Certification
Four-year college degree in fields such as (but not limited to) Accounting, Business, Finance, Information Systems, or CIS, or equivalent work experience
Knowledge and Experience
Two to three years of experience in the software industry.
Demonstrated experience as successful Account Manager or Customer Success Representative supporting multiple customers and following up on all their needs.
Demonstrated experience in identifying and mapping the customer org structure with ability to bridge turnover at any level of the organization.
Personal, adaptable, and flexible with the ability to work successfully in a high-energy, fast paced, rapidly changing environment is necessary; must be able to multi-task and manage multiple projects, processes, programs, and procedures simultaneously while working under pressure to meet deadlines, organizational goals and initiatives.
Extensive experience working in a team-oriented, collaborative environment. Ability to effectively operate independently or in a team environment.
Ability to present ideas in business-friendly and user-friendly language.
Outstanding MS Office skills, specifically with Excel.
Personal Attributes
Strong leadership skills.
Excellent interpersonal and communication skills.
Exceptional listening skills.
Strong organizational and planning skills.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical, evaluative, and problem-solving abilities.
Exceptional customer service orientation.
Able to exercise independent judgment and problem-solve.
High stress tolerance.
OneStream Software is an Equal Opportunity Employer.
Account Services Representative - Part Time
Agent Job 20 miles from Roseville
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Part Time Account Services Representative at our Home Office in Auburn Hills, MI. Candidates must be available to work varying hours Monday-Friday between 9:00 AM-5:30 PM.
Position Purpose:
Responsible for providing excellent, professional service to other credit union departments and members by phone or email. Responsible for posting mail transactions. Performs clerical duties and supports all credit union initiatives.
Job Duties (include but not limited to):
Process mail transactions/payments according to policy.
Process verification of deposits.
Image and quality control documents.
Assist with covering the front desk as assigned.
Review and assist with data checking and quality control.
Other clerical duties as assigned such as filing, answering phones, and imaging documents.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Skills/Abilities:
Strong typing abilities.
Attention to detail
Able to operate calculator, word processor, and related computer applications.
Well organized.
Ability to read and understand procedures, manuals, and member correspondence
Ability to interact with others and assist with a professional, team like approach
Benefits:
Vacation Time - % of FT based on hours worked
Paid Tuition to $2500 per year
Bereavement Pay
Holiday pay at 4 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
EOE M/F/Disability/Veteran
Real Estate Showing Agent
Agent Job 7 miles from Roseville
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Sterling Heights and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Sterling Heights area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in Michigan.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
Reservation Agent
Agent Job 12 miles from Roseville
We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
Real Estate Agent
Agent Job 43 miles from Roseville
A career in real estate with Howard Hanna offers limitless opportunities. Our Sales Associates have different reasons for pursuing a career with us, but they all have one thing in common: they love being affiliated with the market leader and a forward-thinking real estate firm, focused on enhancing each individual's personal success.
Job Description
4th largest Real Estate Broker in the U.S. seeking highly motivated, outgoing and extroverted individuals interested in a fast paced, full-time Real Estate career to join our team in Ann Arbor. No sales experience necessary. This is a 100% COMMISSION Based Income Career.
Follow this link to take a FREE 10 minute Real Estate Career Assessment: ************************
At Howard Hanna, our professional full-time sales associates are our greatest assets. We train continuously, market aggressively, and reward generously.
We have some of the most innovative programs that no other brokerages in our area offer such as:
FREE Agent Websites
Enhanced Realtor.com Agent Profiles
Non-competing Sales Managers who are DEVOTED to YOUR success
NO desk fees or franchise fees
FREE ongoing training
Exclusive 100% Money Back Guarantee Program for Buyers and Sellers
Buy Before You Sell Program
Apartment Dwellers Trade-In Program
Full administrative support
Competitive commission splits
Incentive based programs as an added benefit to being part of the Howard Hanna Team:
Hanna Mobiles - we pay you to drive through a monthly car allowance
Hanna Travel -- All expense paid vacations
Income Advantage -- Guaranteed monthly income
Secure Advantage Program that offers Health, Dental, and Vision insurance options, life and short term disability insurance and estate, retirement and college fund programs.
Qualifications
Follow this link to take a FREE 10 minute Real Estate Career Assessment: ************************
The sky is the limit for your income, however, in order to be successful...
Candidates must...
Be fully licensed or are willing to take classes to get your Real Estate License
Be able to attend weekly training and meetings
Be Driven and have a "go-getter" mentality
Have impeccable customer service skills
Have strong communication skills - written and verbal
Have a moderate level of internet and data management competency
Have a laptop and some computer literacy skills
Be able to work with and respond to clients promptly
Be honest, reliable, and ethical
Have the ability to work independently and be self-motivated
Enjoy making a difference in people's lives
Enjoy volunteering in the community
Enjoy participating in active marketing initiatives
Be able to manage a high volume of closings
Have finances set aside to pay any fees associated with obtaining an maintaining real estate license - this is 100% COMMISSION BASED INCOME
Be hardworking, have ability to multi-task, prioritize and strong attention to detail
Have reliable transportation
Be able to dress for success
Take the free career assessment at the link above, and then call us at ************ for more information about this awarding career.
Additional Information
All information will be kept confidential according to EEO guidelines
Hybrid Real Estate Investment Representative/Disposition Agent
Agent Job 12 miles from Roseville
Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties. We source a variety of properties including residential, multifamily, commercial, raw land, mixed use, and more. Rebuilt just secured a $65M Series A investment to fuel their expansion. We are looking to continue our geographic growth, increase our presence in established markets, and integrate relevant product offerings such as private lending, title & escrow, and property management. Rebuilt (
***************
) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions.
About Your Role:
Simply put, our Hybrid Real Estate Investment Representative/ Disposition Agents are the matchmakers of Rebuilt. You own the disposition role by managing deals between sellers and investors in our network/ any new potential buyers. Through our Emerging Leaders training and development program, you will grow into a real estate investment expert in your local market. Specific responsibilities include:
Developing a plan on how to sell acquired real estate property to investors in the network/ potential buyers
Negotiating with investors/potential buyers and evaluating offers/count offers
Marketing properties to potential investors/ conducting property showings
Managing the disposition process from beginning to end or until the deal closes
Developing and maintaining relationships with investors in the network/ new prospects
Researching current market conditions
How Rebuilt Invests in Your Success:
Base salary draw with uncapped commissions
Mileage reimbursement, paid time off, health care and 401k match
Over $200,000 marketing investment per market per year on direct mail leads
Access to our network of over 100,000 investors across the country
Industry-leading acquisitions platform and best in class real estate technology
A full-time call center in Nashville that prequalifies leads.
A robust business development center devoted to your outbound lead generation
Vigorous onboarding through our Rebuilt University curriculum
Personalized one-on-one training and mentorship offered continuously.
Opportunities for advancement and company stock
Continual education, learning and development on the art of being a real estate sales agent and investor.
An intuitive CRM platform
A support team that assists with marketing and contract to close process
In-house resources, both lending and Title Services, giving our clients the support, they need all under one roof, offering a smooth and seamless experience.
What it Takes to Be Successful:
A “people person” with ability to build rapport with customers.
A resilient, gritty, and competitive spirit
A coachable mindset
Personal drive to succeed along with a dislike for failure.
A love of negotiating, making deals and selling
Competitive mindset with drive to win.
Preferred previous sales experience in B2B, Real Estate, Auto or Door to Door sales
INDHP
Grit // Authenticity // Responsibility // Discipline // Ownership
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We believe our differences truly make us stronger.