Agent Jobs in Roselle, IL

About Guaranteed Rate: Guaranteed Rate is the 2nd-largest retail mortgage lender in the U.S. By offering industry-leading tools, low-rate mortgages, and unparalleled customer service, we've become the Home Purchase Experts . At Guaranteed Rate, we think big - pushing beyond what most people believe is possible. We strive to work with the best of the best, building business with the best referral partners and hiring the best employees - allowing us to deliver world-class customer service. Our goal is to make sure every customer has a great experience. Headquartered in Chicago with 5,000+ employees in 300+ offices across the U.S. and licensed in all 50 states, we've helped thousands of homeowners with more than $37 billion in home purchase loans and refinances in just the past year alone. Compensation: $50k-$60k Hybrid: 3940 N. Ravenswood, Chicago, IL 60613 Job Title: Corporate Travel Agent As a Corporate Travel Agent, you will be responsible for managing all aspects of business travel arrangements for corporate clients. Your primary duties will involve coordinating flights, accommodations, transportation, and other travel-related services to ensure the smooth and efficient travel of corporate employees. Key Responsibilities: Booking Travel Arrangements: Researching and booking flights, hotels, rental cars, and other transportation as per the travel requirements of corporate clients. Utilizing Amadeus GDS online booking systems and negotiating rates with travel suppliers to ensure cost-effective solutions. Providing Travel Consultation: Offering expert advice and guidance to corporate clients regarding travel options, itineraries, visa requirements, travel restrictions, and other pertinent information. Ensuring compliance with company travel policies and procedures. Managing Travel Logistics: Coordinating all aspects of travel logistics, including scheduling, ticketing, itinerary preparation, and ensuring timely confirmation of reservations. Handling any changes or cancellations to travel plans as necessary. Handling Travel Emergencies: Responding promptly to any travel-related emergencies or disruptions, such as flight delays, cancellations, or lost luggage. Providing assistance and alternate arrangements to minimize disruptions to travel schedules. Customer Service: Delivering exceptional customer service to corporate clients by promptly addressing inquiries, resolving issues, and ensuring a high level of satisfaction with the travel experience. Expense Management: Assisting with expense management by accurately recording and tracking travel expenses, processing invoices, and reconciling travel-related transactions in compliance with company policies. Keeping up-to-date on the latest travel trends, industry developments, and changes in travel regulations. Continuously updating knowledge of destinations, airlines, hotels, and other travel-related services. Qualifications: Previous experience in corporate travel management or a similar role is highly desirable. Amadeus GDS travel platform proficiency a must. Strong communication skills, both written and verbal, with the ability to interact effectively with clients and vendors. Excellent organizational and multitasking abilities, with a keen attention to detail. Problem-solving skills and the ability to remain calm and composed under pressure. Knowledge of travel regulations, visa requirements, and international travel procedures. Flexibility to work outside regular business hours and accommodate last-minute travel requests. Certification from relevant industry organizations (e.g., Certified Travel Consultant) a must. This job description outlines the primary responsibilities and qualifications expected of a Corporate Travel Agent. However, specific duties may vary depending on the employer's needs and the nature of the corporate travel program. Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law. The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources). Applications are being accepted on an ongoing basis. #LI-JS1

Galloway Consolidated Holdings, Inc., the parent company of Bema, Inc, Elite Extrusion Technology, Bema Digital Innovations and GCH Employee Leasing, Inc, is seeking an experienced Customer Service Representative with a proven track record in supporting a fast-paced organization. The Customer Service Representative (CSR) is responsible for assisting customers with inquiries, processing orders, resolving complaints, and providing information about products and services. The CSR ensures a positive customer experience by providing timely, accurate, and professional assistance. Responsibilities include, but not limited to: • Process customer orders, returns, or exchanges accurately. • Respond to customer inquiries via phone, email, chat, or in-person. • Handle billing inquiries and process payments, as required. • Work with warehouse and prepress personnel for order accuracy and timely shipment. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Manage backorder/out of stock items. • Follow up on order status with customer. • Track orders and packaging slips. • Prepare bill of ladings, warehouse shipment labels and billings each day. • Work with transportation companies to provide customer pickup and delivery dates. • Handle customer inquiries/complaints in a diplomatic, efficient, and knowledgeable manner. • Maintain a high level of product knowledge and stay updated on industry changes. Education and Experience: • MUST have at least 2 years of customer service experience in a manufacturing environment. • Experience using and ERP system such as SAP, Oracle, or MS Dynamics NAV - A PLUS. • MUST be proficient in Microsoft Word, Excel, and Outlook. • MUST have excellent communication skills and phone skills. • MUST be highly organized. • Experience processing digitally printed label, cartons or flexible packaging - A PLUS. • Direct experience supporting customers that purchase pouches, laminated films, and extruded films - A PLUS. Required Qualifications: • Able to take initiative and identify areas to streamline processes and implement improvements. • Mathematical skills are necessary for validation of estimates and billing. • Self-starter, ability to work independently. • Able to work well, have a strict attention to detail and be able to work accurately under pressure. • Ability to multi-task successfully. • Strong problem-solving talents. • Helps ensure all procedures for the company and the American Institute of Baking (AIB) are followed. Starting salary is estimated at $50,000/yr - $65,000/yr. and is based on, among other things, a candidate's experience, and qualifications. Bema offers a competitive compensation package including salary, bonus plan, paid vacation, 401K match and comprehensive health and life insurance options. Equal Opportunity Employer Candidates may be pre-screened with a phone interview and employment is subject to drug and background testing. RESUMES WITHOUT SALARY REQUIREMENTS WILL NOT BE CONSIDERED!!!

Are you ready to join a fast-paced and high-growth company where your customer service skills will truly shine? We are looking for a dynamic Customer Service Representative (CSR) to be the cornerstone of our customer interactions. In this role, you will be essential in delivering top-notch service that makes a lasting impression on our customers. Your responsibilities will include handling phone calls, addressing inquiries, processing orders, and resolving issues, all while working closely with our Shipping Department and supporting our inside & outside sales representatives. Key Responsibilities: Process Orders Efficiently: Manage quotations, sales orders, and purchase orders with precision. Ensure all details, including ship dates, instructions, information and pricing, are accurately confirmed. Customer Interaction: Serve as the primary contact for customer inquiries and complaints. Address issues with professionalism and resolve problems effectively, ensuring a positive customer experience. Order Management: Handle inbound calls and emails promptly. Provide detailed product and service information, process orders, returns, and exchanges accurately. Collaboration: Work closely with various internal departments to ensure seamless shipment of orders and overall customer satisfaction. Record Keeping: Maintain accurate customer records and communication logs in our ERP system to ensure consistent and high-quality service. What We Need From You: Experience: At least 2 years in a customer service role within a fast-paced and dynamic organization. Skills: Exceptional communication skills, both verbal and written. Proficiency in Microsoft Office Suite. Attributes: A positive "can-do" attitude, strong multitasking abilities, excellent time management, and meticulous attention to detail. Mindset: Critical thinking and problem-solving abilities, with a focus on meeting and exceeding customer needs. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* We look forward to working with you. Beacon Hill. Employing the Future (TM)

Outgoing go-getter needed! To apply, you must take the 5-min DISC personality quiz and send your results - https://form.jotform.com/**********01154 We don't hire resumes, we hire top producers Merx Truck & Trailer is a national chain of commercial vehicle repair facilities actively acquiring facilities across the United States. You will work closely with the senior management and the board of directors to source acquisition targets. Job Description Daily outreach, prospecting & setting up appointments with repair shop owners 80-100+ calls a day Compensation Base: $50,000 Bonus target: $50,000 (based on number of acquisitions completed) Benefits: Health, dental, vision, paid time off, 401K Location: Elk Grove Village, IL (100% on-site) Skills & Personality Required Assertive go-getter Ability to relate to people Excellent attention to detail Monster work ethic keywords: sales development representative, business development, outreach coordinator, call center operator, customer service associate, business development, account management, inside sales, lead generation, sales prospecting, appointment setter, appointment setter setting specialist, telemarketing, M&A, mergers, acquisitions, investment banking, private equity, analyst, associate

An exciting Customer Service Lead based near Elk Grove Village, Illinois. As a Customer Service Representative Lead, you will be a key player in our clients customer care team, addressing customer queries, managing customer escalations, and ensuring high-quality customer service. Compensation: $55k-$60k Annually Benefits: Medical, Dental, Vision, 401k, Paid Holidays, PTO, and Sick days Responsibilities • Solves customer issues effectively and manages customer escalations in a timely manner. • Trains and develops the Customer Care Team to enhance their performance and skills. • Handles technical and customer escalations with professionalism and efficiency. • Maintains and updates corporate ordering portals and product catalogs. • Enters and processes orders in SAP, ensuring accuracy and timeliness of order fulfillment. • Other duties as required. • Proficient in Data Entry, ensuring accuracy and speed in capturing customer information • Ability to handle Email Correspondence effectively, responding to customer queries and complaints in a timely and empathetic manner • Experience with handling both Inbound and Outbound Calls, adept at managing customer expectations and providing excellent service • Skilled in Order Entry, able to process customer orders quickly and efficiently to ensure customer satisfaction • Familiarity with SAP or similar ERP systems, able to navigate and utilize the system effectively for various customer service tasks

Opinel was founded in 1890 and is now run by the fourth generation of Opinels. Opinel is known globally for its craftmanship making knives and tools. We serve a wide variety of industries from sporting goods to housewares and gifts. Our products are manufactured in our own factory located in Chambery, France. The company operates a subsidiary in the United States, as well as agents, distributors and retailers in over 60 countries. Overview: Opinel USA is seeking qualified applicants for the role of Dealer Services Representative. This position will serve as an integral member of the Wholesale team by ensuring that our accounts are managed with a high level of attention and overall accuracy. Position: This position reports directly to the Director of Sales & Operations and is a full-time exempt position that requires the individual to be onsite at our corporate offices in Chicago, IL (60618). We do offer a two day per week work remote schedule. Education/Experience: A minimum requirement of an Associate's degree, 2+ years of relevant experience required. What will you do: Order Management - Order Entering, Order Scheduling, Order Confirmation and Order Adjusting for Opinel USA Wholesale accounts. Invoicing & Bookkeeping - Issue invoices for orders and collect pre-payments. Collaborate with sales and accounting departments to track and report on Accounts Receivables. Maintain Accurate Customer and Product Data - Ensure the ERP system (NetSuite) is up to date with precise customer and product information. Logistics - Coordinate logistics operations with vendors and third-party logistics provider for smooth inbound and outbound shipments. Communication - Respond promptly and professionally to all retailers and sales representative emails, phone calls, and inquiries. Address questions, troubleshoot issues, and handle warranty concerns effectively. Work with EDI partners to set up and maintain order receipt, invoice processing, and other EDI functions. Inventory - Be knowledgeable of current inventory position and product availability. Answer all inventory related questions and produce ATS reports for account managers and reps. Returns - Process customer product returns and exchanges in a timely manner with appropriate follow-up communication. What We're Looking For: Accountability: Take personal ownership of commitments, consistently delivering and exceeding expectations. Communication Skills: Foster open communication throughout the organization, generating energy, excitement, and personal investment. Sense of Urgency: Approach business objectives with passion and speed, inspiring both internal teams and external partners or customers. Interpersonal and Communication Skills: Leverage strong interpersonal skills to achieve results through clear and effective communication. Independence and Time Management: Work independently with minimal supervision, prioritizing tasks to meet critical deadlines. Project Management: Proven ability to manage multiple projects effectively. French Proficiency: Knowledge of French is an added advantage. Information Systems Candidate should demonstrate an understanding of: Microsoft 365 - with emphasis on Excel and Outlook Familiarity with NetSuite and/or another ERP Systems a plus. Compensation & Benefits: $55-60K base salary (based on candidate's experience), plus yearly bonus Health & Dental Plan - 75% contribution for employee, 50% for dependants Matching 401K, currently at 7% 3 weeks of paid time-off, plus 1 floating holiday Sick time in accordance with local regulations Discount on Opinel products

Looking for carrier or customer sales reps with 1 or more years of experience who are looking to join an up and coming customer sales team in the 3PL space.

Part Sales Representative Must Haves: 3+ years of experience with high volume customer service emails background working with purchase orders (PO's) Completed Associates or Bachelors degree Automotive, factory automation, or manufacturing industry Well-spoken, professional, and strong with customer service interaction Responsibilities: A leading supplier of automation for manufacturing is looking for a Customer Service Representative to work within the Spare Parts group. The customer service representative in this position will be fielding calls and emails along with processing quotes and order or doing data entry in the company's internal ERP system.

We have partnered with a growing manufacturer, who is seeking a Customer Service Representative to join their team. This role is responsible for managing orders from the sales team, ensuring accuracy, efficiency, and seamless communication between departments. The ideal candidate is highly organized, detail-oriented, and committed to providing excellent customer service. Customer Service Representative Responsibilities: Process and manage orders received from the sales team, ensuring accuracy and timely fulfillment Serve as the primary point of contact for order inquiries, status updates, and issue resolution Coordinate with production, shipping, and logistics teams to ensure smooth order processing Maintain detailed and accurate records in the company's ERP system Handle customer communications via phone and email, providing professional and timely support Work closely with sales and operations to address any order-related concerns Assist with inventory checks and product availability updates Customer Service Representative Requirements: 1+ years of customer service or order management experience (manufacturing industry preferred) Proficiency in CRM Strong communication skills and ability to collaborate with multiple teams High attention to detail and problem-solving skills Ability to multitask and work in a fast-paced environment If you thrive in a collaborative environment and have a passion for delivering excellent customer service, we'd love to hear from you! Thank you, Ashly Wheatland Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.

At Enora Insurance Agency, we understand that choosing the right insurance can be complicated. We partner with the industry's leading insurance companies to provide the most appropriate and affordable protection for our clients. Our dedicated team is committed to guiding clients in making the right choices to fit their unique needs. Role Description This is a full-time, on-site role for a Licensed Customer Service Representative located in Chicago, IL. The Customer Service Representative will be responsible for managing customer inquiries, providing support, and ensuring customer satisfaction. Daily tasks include handling customer service calls, addressing customer concerns, resolving issues efficiently, and maintaining a high level of customer experience. Qualifications Proficiency in Customer Service, Customer Support, and Customer Satisfaction Experience in managing and enhancing the Customer Experience Excellent communication and interpersonal skills Ability to handle stressful situations and resolve conflicts professionally Knowledge of insurance products and services is a plus Active insurance license and compliance with all local and state regulations High school diploma or equivalent; higher education is a plus

CM Industries, Inc. is a leading American manufacturer of high-quality welding products including Robotic Torches & Peripherals, MIG Guns & MIG Parts, TIG Torches & Consumables, and more. Our focus is on providing top-notch solutions for all welding needs. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Zurich, IL. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Service skills Ability to deliver excellent Customer Experience Strong communication and interpersonal skills Problem-solving and conflict resolution abilities Previous experience in a customer-facing role is a plus Knowledge of welding industry terminology and products is beneficial High school diploma or equivalent required

The Icon Protection Customer Care Representative is primarily responsible for providing superior customer service for all internal and external Icon Protection customers through excellent communication utilizing in-depth knowledge of company products, services, policies, and procedures. This position would provide coverage to Domestic and International customer base. CORE & ESSENTIAL FUNCTIONS: Contribute to the outstanding reputation of the company by always putting the customer first, treating fellow associates with respect, and conducting business with the highest integrity. Build, strengthen and maintain positive business relationships by establishing consultative rapport with customers. Act as point of contact for customer orders, quotes, sample requests, complaints, and compliments. Process customer sales orders, backorders and pick tickets timely and accurately. Make customer recommendations to optimize product mix and increase sales in orders, including suggestive selling and upselling of add on items. Make logistics and freight decisions based on cost and customer needs. Determine appropriate outside warehouse to process orders. Provide quick response to incoming customer order status and product knowledge requests. Partner with sales, marketing, purchasing, production, and shipping/receiving teams relating to customer orders, forecasts, and inventory accuracy. Perform outbound calls to customers to collect customer satisfaction information regarding promotional goods, services, or tradeshows. Process customer returns according to established department policies and procedures. Work closely with the credit department to resolve disputed credit items. Address customer issues and ensure effective and long-term problem resolution. Follow up to ensure that all requests and/or problems are resolved satisfactorily. Provide timely feedback to the company regarding service failures or customer concerns. Work closely with the Sourcing department to achieve appropriate and timely complaint resolution. Assist accounting department, as needed, in processing of customer invoices and credits. Maintain customer account information and communicate to other departments, as needed. All other duties as assigned. QUALIFICATIONS, KNOWLEDGE, AND SKILL REQUIREMENTS: Must possess customer service experience. Possession of at least a high school diploma is required and a post-secondary degree is preferred. Demonstrated aptitude for problem-solving; ability to determine solutions for customers. Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Must display a professional image in all settings. Proficiency in using Microsoft Office Suite applications required. Customer service experience in a manufacturing environment and with an independent sales team is preferred. Inside sales experience is valued. SAP, Great Plains, Infor, Salesforce or other CRM system experience preferred. EQUAL OPPORTUNITY EMPLOYER Icon Protection, Inc. as represented by Garland Surface Protection, Inc, Surface Shields, Inc, Ram Board, Inc., and Trimaco, Inc. are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated), protected veteran status, age, or any other protected characteristic under federal, state or local law.

About this Role As Customer Sales Representative, you will be focused on supporting the existing customer sales team, while also driving incremental business by expanding the Deploy client base. In this role, you will be responsible for generating lead lists, vetting new leads, and driving new business by executing sales efforts to meet or exceed predetermined sales targets. As Customer Sales Representative, you will make a positive impact by developing your book of business while identifying ways to add value to our existing client base and supporting those around you. . This position requires baseline knowledge of transportation market trends and relationship building. This role will require cross-functional engagement with various internal departments (carrier sales, operations, and management team) as well as external customer facing responsibilities. Additionally, this role will require a high volume of phone calls and e-mails daily. About the Team Customer Sales is a key department within the organization focused on developing new relationships and driving top-line revenue and profitability. We believe that servicing our customers is the lifeblood of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture. Ideal Candidate - Skills and Qualifications Bachelor's/4-year Degree (strongly preferred) 1-3 years of sales experience. Sales experience in logistics (preferred) Professional, prompt, and polished written and verbal communication skills Proficiency in negotiation and problem solving Strong interpersonal and relationship building skills Ability to identify and resolve problems independently and with sound judgement Ability to consistently demonstrate accuracy, thoroughness, and dependability in a fast-paced environment Persistent work ethic and self-motivation Ability to thrive in a start-up environment Ability to achieve goals independently and in a team environment Bilingual in English and Spanish (preferred) What we have to offer Competitive base salary and commission structure plus an aggressive bonus plan Full health benefits and 401k matching Energetic, fun, and friendly work environment Limitless growth potential Casual dress code Open door policy- strong engagement and connectivity with company leadership About Deploy Solutions Group Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set by learning under industry experts while helping to build and develop a fast-growing start-up. We are on the hunt for individuals who are highly organized, quick learners, strong leaders, and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group. Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

Who We Are: Integrated Medical Systems, Inc. (IMS), founded in 1994, is one of the leading national distributors within the alternate site market. We strive to continually exceed expectations by cultivating valued partnerships and delivering on our commitment to always put our customers first. We offer flexible rental and purchase options for a vast line of disposable and rental products specific to infusion, respiratory, enteral feeding, oncology, and cleanroom. People at IMS are innovative, dedicated, and experienced to enhance our customer's experience from start to finish. By joining us, not only will you be working alongside industry experts and thought leaders, but also with a company recognized for its dedication to employee growth and well-being. What We're Looking For: We are seeking a dedicated and empathetic customer service associate to deliver exceptional customer service and ensure a positive experience for our customers. As a liaison between IMS and our network of customers and vendors, you are the first point of contact and the embodiment of IMS' mantra “big enough to deliver, small enough to care”. How You'll Make an Impact: Answering & directing a multi-line phone system Directing and escalating issues to the appropriate channels Mailing invoices Respond to customer inquiries via phone and email in a timely and courteous manner Provide accurate information about products and services Process and manage orders, ensuring accuracy and timeliness Maintain detailed records of customer interactions & transactions Collaborate with team members and other departments to solve complex issues Candidates must be available to work on a rotating schedule Monday-Friday with shifts that will include (all posted times are in Central Time Zone): 7:30 AM - 4:00 PM 8:30 AM - 5:00 PM 9:30 AM - 6:00 PM What You Bring to the Table: Required Skills: Proven experience in a customer service role or support role Attention to detail Ability to work well in a fast-paced environment Excellent communication skills, both written and verbal Ability to remain calm under pressure Strong organizational skills High level of empathy & customer focus Strong conflict resolution skills Ability to multitask and manage time efficiently Positive attitude Team Player Exposure to Microsoft Office and Google Suite High School Diploma/GED Full professional fluency in English

Do you have B2B Recovery Experience? Leader in Sales & P&L? The Head of Business to Business (B2B) leader will oversee the development and execution of strategies to maintain and acquire business clients within the B2B market, focusing on building strong relationships with key decision-makers at other companies, understanding their business needs, and presenting solutions that align with their goals, often requiring deep industry knowledge and strong leadership skills to manage a sales team and achieve revenue targets. essential duties and responsibilities: Market analysis and strategy development: Identifying potential B2B market segments, analyzing competitor landscape, and crafting strategic sales plans to penetrate new markets and expand existing customer bases. Lead generation and qualification: Proactively sourcing and qualifying potential leads through networking, industry events, and targeted outreach campaigns. Relationship building: Establishing and nurturing long-term relationships with key decision-makers at client companies by understanding their business challenges and demonstrating how your product or service can provide value. Sales pipeline management: Managing the sales funnel from initial lead generation to closing deals, tracking progress, and ensuring sales targets are met. Sales team leadership: Leading and coaching a team of B2B sales representatives, setting performance expectations, and providing ongoing support and development opportunities. Negotiation and contract management: Negotiating pricing and contract terms with potential clients while ensuring mutually beneficial agreements. Customer retention and account management: Building strong relationships with existing clients to foster repeat business and identify potential upselling opportunities. Industry knowledge and expertise: Staying updated on industry trends, competitor activity, and market dynamics to inform sales strategies. Collaboration with cross-functional teams: Working closely with marketing, product development, and customer service teams to ensure a seamless customer experience. Qualifications and education requirements: Bachelor's degree in business related fields of study, including at least 5-10 years in client relationship management, professional services, business development and B2B leadership Strong leadership capability and individual drive / motivation Strong relationship management skills with an ability to grow and maintain relationship with any individual, irrespective of the background and type of personality Possession of good sense of humor Strong written and verbal communication skills Strong creativity and critical thinking abilities Strong individual drive with the ability to take abstract ideas or direction and formulate strategies to successfully execute Strong Project Management and organizational skills Ability to work with recent technological applications relating to daily tasks Strong detail-orientation and top level self-organization

Job Title: Logistics Clerk/Dispatcher Shift: Overnight Shifts - Includes Weekends We are seeking a detail-oriented Logistics Clerk to support our clients logistics operations. This role requires frequent interaction with truck drivers, dispatch, and warehouse teams while managing essential data entry tasks to ensure smooth and efficient transportation operations. Key Responsibilities: Serve as the primary point of contact for truck drivers, providing check-in and check-out assistance. Communicate with dispatch and warehouse teams to coordinate inbound and outbound shipments. Accurately enter and update shipment data, including load information, arrival/departure times, and documentation. Verify and process paperwork, such as bills of lading, manifests, and delivery receipts. Monitor and track shipments, resolving any discrepancies or delays with appropriate teams. Maintain organized records of all logistics transactions and ensure compliance with company policies. Assist in troubleshooting and resolving logistics-related issues during overnight hours. Respond to phone calls, emails, and driver inquiries in a timely and professional manner. Adhere to safety regulations and company policies to ensure a secure work environment. Qualifications & Requirements: Prior experience in logistics, transportation, or warehouse office coordination preferred. Strong communication skills with the ability to interact professionally with truck drivers, dispatchers, and internal teams. Proficiency in data entry and working with logistics software or transportation management systems (TMS). High attention to detail and accuracy in processing paperwork and maintaining records. Ability to multitask and work efficiently in a fast-paced, overnight environment. Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook). Willingness to work 3rd shift, including weekends and holidays as needed. Compensation & Benefits: Competitive hourly pay based on experience Opportunities for overtime and shift differentials Benefits package, including health insurance, paid time off, and retirement options (if applicable) Shifts (Include 1 hour lunch) 12pm - 9pm, Sunday through Thursday 9am - 6pm, Sunday through Thursday 8pm - 5am, Tuesday through Saturday ABOUT ACCURATE PERSONNEL: Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Constructive Insurance, an affiliate of Fay Servicing, is an Independent Insurance Brokerage with offices in downtown Chicago, Tampa, FL, and Dallas, TX. We are in search of an Insurance Agent to sell Habitational Risk Insurance through our expansive network of insurance carriers. Our agency offers an excellent value proposition that capitalizes on internal relationships with hundreds of account managers and loan originators. Through these affiliations, our Insurance Agents receive thousands of internal customer referrals and live agent transfers each month to customers who are in need of our insurance products. Reporting to the EVP, Constructive Insurance, this position is responsible for achieving individual sales targets as well as meeting agency production requirements through outbound phone calls and other proactive sales activities. The role will work with referral sources or self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that meet or exceed monthly sales goals. The Insurance Agent will be expected to issue profitable new business to achieve maximum growth, compliance, and profitability standards. What you will do for Constructive Insurance: Achieve individual sales targets and agency production requirements through proactive sales initiatives, including outbound phone calls using a dialing system, and employing other proactive sales methods Collaborate with referral sources and generate sales opportunities to maintain a robust sales pipeline, ensuring ability to quote, sell, and process insurance applications, surpassing monthly sales goals while issuing profitable new business Provide exceptional customer service by responding to customer inquiries and referrals, sourced from both lead procurement through Constructive Insurance's mortgage servicing portfolio and self-sourced referring partners Conduct comprehensive interviews with insurance prospects to analyze household data, ascertain customer coverage objectives, advise customers on policy and coverage options, and gather all necessary information Maintain an in-depth understanding of insurance underwriting guidelines, policies, procedures, and regulatory requirements, adhering to the highest professional ethics and complying with all Department of Insurance compliance policies and requirements Stay informed about industry trends, market conditions, and competitors to identify business opportunities, continually learn about new insurance programs and product/guideline updates and participate in training sessions and workshops to enhance product knowledge, sales skills, and compliance with insurance regulations Coordinate with underwriters and other internal stakeholders to expedite policy issuance, endorsements, and amendments for clients, and process requests for policy endorsements and amendments as requested Document and maintain accurate and up-to-date client records, sales activities, and communication logs within the company's CRM system, while effectively utilizing the lead management system to track and manage leads provided on a daily basis Develop domain knowledge of Fay's business to include an understanding of organizational objectives Maintain broad influence through ongoing development of relationships across the organization Ensure compliance with Fay's policies, processes, and practices. Successfully completed all department and company-required training. Model Fay's Values, Operating Principles, ethical standards, professionalism, and code of conduct Perform other duties and responsibilities as assigned What you will bring to Constructive Insurance: Bachelor's degree in business or related field (or equivalent combination of years of experience with High School diploma/GED) Must possess an active General Lines Property & Casualty Producer License to sell commercial insurance in the home state, with a willingness to acquire additional state licenses as needed 2+ years of relevant sales experience Previous experience in mortgage, servicing, or financial services industry 2+ years' experience in Insurance Sales, preferred 2+ years of outbound call center experience in Customer Service Encompass experience or similar software preferred An active network of investor customers/ brokers a plus Knowledge of business structures like LLC, LP, SP, and others Knowledge of state-specific insurance requirements Strong verbal and written communication skills Customer service focused with strong interpersonal skills Collaborative work style; high team-orientation Open to change; agile; high learning agility Strong analytical skills coupled with sound judgment Strong problem-solving abilities with the ability to analyze and interpret data to identify opportunities and propose solutions Strong project management skills Strong attention to detail; strong compliance orientation; high quality of work product Ability to prioritize; effective time management Self-directed; ability to proactively ask questions and surface issues/ concerns Professional maturity, integrity, ability to maintain confidential data and information Strong business acumen; strong fiscal and technical aptitude Strong skills in MS Word, Excel, and PowerPoint Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to ********************* E-Verify is a registered trademark of the U.S. Department of Homeland Security.

This position requires employee to be in the office 3 days a week. This IS NOT a fully remote opportunity. Maintain customer accounts. Coordinate between the customer, vendors, and sales to ensure proper delivery to customer. Responsibilities include but are not limited to customer demand processing, record keeping PO and MRA processing. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Correspondence Reading. 10.0 Read correspondence from both internal and external sources. • Delivery Follow-up. 5.0 Monitor and/or report Company fill rate performance to delivery schedules. • Order Monitoring. 5.0 Monitor and verify the status of customer orders. • Order Reporting. 20.0 Prepare and/or deliver orders coverage, shipments, invoicing and other reports related to order processing. • Vendor Scheduling. 15.0 Arrange scheduling for vendors' production facility in order to meet delivery requirements. • Customer Relationships 10.0 Maintain customer relationships by interfacing with customer staff (engineering, purchasing, etc.) • Order Processing. 20.0 Process/fill orders and/or verify pricing and terms. • Inventory Planning. 5.0 Plan and document future inventory needs, policies and procedures. Plan levels of inventory required and ensure that replenishment techniques are executed properly. • Customer Inquires. 5.0 Respond to customer or potential customer requests for information and/or problem solving. • Non-Moving Inventory. 5.0 Indentify non-moving inventory items and arrange for disposal. POSITION QUALIFICATIONS Competency Statement(s) • Accountability - Ability to accept responsibility and account for his/her actions. • Accuracy - Ability to perform work accurately and thoroughly. • Communication, Oral - Ability to communicate effectively with others using the spoken word. • Communication, Written - Ability to communicate in writing clearly and concisely. • Customer Oriented - Ability to take care of the customers' needs while following company procedures. • Detail Oriented - Ability to pay attention to the minute details of a project or task. • Friendly - Ability to exhibit a cheerful demeanor toward others. • Interpersonal - Ability to get along well with a variety of personalities and individuals. • Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous. • Relationship Building - Ability to effectively build relationships with customers and co-workers. • Responsible - Ability to be held accountable or answerable for one's conduct. • Tactful - Ability to show consideration for and maintain good relations with others. • Tolerance - Ability to work successfully with a variety of people without making judgments. • Working Under Pressure - Ability to complete assigned tasks under stressful situations. SKILLS & ABILITIES Education: Bachelor's degree (or equivalent experience) Experience: 4+ plus year of experience with logistics background. Computer Skills: Word, Excel, SAP knowledge a plus The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. As a leader in the electronics industry, TDK Corporation of America offers everything from electronic components, materials and power supplies to factory automation systems, anechoic chambers, test systems and more. TDK is committed to technical excellence, steady growth and personal development. We value quality, customer service, positive attitudes, continuous improvement, and initiative! We provide competitive salaries and an excellent benefits package that includes medical, dental, life and disability insurance. We also offer a 401K plan with company match, a pension plan, paid time off, and more. TDK Corporation of America is an Equal Opportunity Employer.

Customer Care Representative MDC Interior Solutions is a leading wallcovering and design solutions company headquartered in Glendale Heights, IL. It is one of the largest sources for commercial products and finishes in our industry. Today, a proven leader in commercial design, the company provides a broad array of products that have contributed to the company's success over the last 50 years. MDC's portfolio includes Type II wallcoverings, a digital graphics studio, robust acoustical offerings, hand-crafted and specialty wall designs, and dry-erase coatings to name a few. Known for its ability to produce solutions that meet customers' needs, MDC has earned a reputation for innovative products, value and service. The company's product portfolio and knowledgeable sales team position MDC as the “Single Source, Total Solution” within the commercial design industry. MDC has more than 65 outside sales representatives, as well as additional sales support, reporting to four regional offices. The company's sales efforts extend further through a worldwide distribution network. A staff of approximately 70 associates are in MDC's corporate headquarters. About the position: A Customer Service Representative will work in a high-volume call center, Full Time, M-F. The department runs from 7:30 AM to 5:30 PM. You will have a shift assigned; however, the candidate should be available to cover other shifts as needed. Salary is based on experience. Full benefits are extended to all employees. Summary: Answers phones, emails and faxes in a fast-paced environment. Responds to customer inquiries related to order status, pricing, inventory availability, sampling, shipping, freight estimates, deliveries, and backorders. Projects a professional company image through telephone interaction. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Call center - Answers telephones and responds to customer requests by entering orders, pricing or sampling or inventory information • Provides pricing and delivery information, also processes incoming orders via email & fax • Provides customer and sales reps with product and service information and support. • Web chat for technical questions, general information, quotes and sample requests. • When required up sells product and/or accessories • Stock checks on vendor web portals. • Accurate and timely follow through on pending issues not immediately resolved. • Research shipment inquires, billing, payments, and order tracking. • Serves as liaison between the customer, various departments and sales team in the field. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Organized, prioritize, self -motivated, quick learning ability, common sense, typing skills of 30 WPM, reading, writing and math skills. Efficient, friendly, and courteous demeanor. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs for service and assistance; fulfills commitments. Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Treats customers and co-workers with respect, inspires trust, integrity and good work ethics. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information such as safety rules, operating, installation or procedure manuals. Organizational & Adaptability - Follows policies and procedures. Adapts to changes in the work environment; Manages competing demands and takes responsibility for own actions; Uses time efficiently and can change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Quality & Quantity - Meets productivity standards; Completes correct work in timely manner; Strives to increase productivity; Works quickly. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Associate degree (A.A.) or equivalent from two-year College or technical school; or two plus years of customer care / call center related experience. Math Ability Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office suite software and ability to learn company's systems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may occasionally lift and /or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. Want more information about MCD? Check us out at *************** EOE/M/F / Vet/ Disabled