Insurance Agent
Agent Job 17 miles from Reston
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Customer Service Representative
Agent Job 2 miles from Reston
o Gathers and analyzes customer calls and various computer data to determine location and cause of power outages
o Efficiently dispatches first response personnel and repair crews to provide quick and logical response to outages and emergency situations
o Schedules and manages other non-emergency customer related work in a timely and cost-effective manner to ensure superior customer service
o Accurately reports outages to customer's accounts
o Accurately manages Estimated Restoration Times to customers
o Provides accurate and timely information to customers, and first line resolution to customer complaints
o Provides timely and accurate data for continual Service Reliability improvements
Requirements
1. Verbal & Written communication skills
2. Good computer skills & proficiency working in various software applications
3. Problem resolution & analytical thinking
Customer Service Representative
Agent Job 5 miles from Reston
This role is responsible for developing and maintaining positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. Primary point of contact for SIMCO customers for scheduling and processing equipment for calibration and/or repair service. Works on assignments that are complex in nature where judgment is required in resolving problems and making routine recommendations. Receives no instructions on routine work, may determine methods and procedures on new assignments. Purchases and expedites orders for repair parts, outside services, and supplies necessary for the operation of the organization.
Responsibilities and Duties
1. Serve as an enthusiastic ambassador of SIMCO's Mission in Service.
2. Process customer complaints in the SIMCO online system.
3. Create, process, quote, and approve estimates for in house troubleshooting and outside service.
4. Answer phones and effectively distribute messages to proper personnel.
5. Manage the Delayed Delivery Report (DDR) in an effective and professional manner.
6. Communicate with customers regarding the status of their equipment in a clear and concise fashion.
7. Schedule pick-up request from customers.
8. Create and add customer contact information.
9. Process Work Authorization Forms and credit card payments.
10. Follow up with new customers for feedback on performance and/or recommendations to improve SIMCO services.
11. Make purchase and perform expedites in a timely manner to ensure that required services, parts, and supplies are delivered in the shortest time and at prices consistent with budgetary and quality requirements.
Qualifications
1. Basic knowledge of computers and data entry.
2. Able to successfully multi-task and manage time efficiently.
3. Excellent verbal and written communication skills.
4. Ability to train others in CSR functions.
5. Ability to work with minimum supervision.
6. Friendly, courteous, and professional.
7. AA Degree or equivalent.
8. At least 3-year Customer Service experience
Physical Demands
Requires sitting for extended periods of time.
Must be capable of lifting 45 lbs without assistance. Occasional standing and bending are required as is repetitive computer work.
Working Environment
Work primarily in office, lab environment, and/or in shipping and receiving area.
Travel may be required to other domestic and possibly international locations
What we offer:
1. Full-time, non-exempt position
2. Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health and tuition reimbursement
3. Paid time off with vacation, sick and holiday leave
SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
About Us:
SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics visit our home page: *********************
Customer Service Sales Representative
Agent Job 5 miles from Reston
Why You Want To Work Here:
Great opportunity to join a dynamic sales team that seeks a motivated and results-driven Customer Service/Sales Coordinator. The ideal candidate will be responsible for managing client accounts, driving sales growth, and building strong relationships with customers. This role requires a blend of technical knowledge and sales expertise, making it essential for candidates to possess strong communication skills and the ability to analyze customer needs effectively.
Responsibilities of the Customer Service/Sales Coordinator:
Develop and maintain relationships with existing clients while identifying opportunities for upselling and cross-selling.
Conduct warm calls to potential clients, presenting our products and services effectively.
Lead negotiations with clients to close sales deals that meet both customer needs and company goals.
Analyze market trends and customer feedback to inform sales strategies and improve service offerings.
Collaborate with the marketing team to create targeted campaigns that drive lead generation.
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Prepare and deliver presentations to clients showcasing product features and benefits.
Maintain accurate records of sales activities, client interactions, and account status in the CRM system.
Qualifications of the Customer Service/Sales Coordinator:
Proven experience in account management or technology sales is preferred.
Strong background in technical sales with the ability to communicate complex information clearly.
Demonstrated leadership skills with a focus on achieving sales targets.
Excellent negotiation skills with a track record of closing deals successfully.
Ability to analyze data and market trends to make informed decisions that drive sales growth.
Proficient in using CRM software and other sales tools to manage accounts effectively.
Insurance Sales Agent
Agent Job 32 miles from Reston
$25/hour + Uncapped Commission
Calculated Hire is looking for a driven and entrepreneurial minded Sales Agent to join our insurance client in Maryland to sell Property, Casualty, Life, and Health lines through our expansive network of Insurance carriers. This individual will work with our existing internal referral sources as well as self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that exceed monthly sales goals.
Why Our Client?
Total average first year earnings range from $65K to $85K through a combination of base, bonus, and uncapped commission
Potential for Top Performers to earn over $150K
Essential Responsibilities
Provide timely and accurate property and casualty insurance quotes to customers via phone and email solicitations
Provide appropriate coverage options and discuss with the client in detail
Meet company performance standards for compliance
Process requests for policy endorsements and amendments as requested
Proactively contact prospects for solicitation of insurance quotes
Obtains underwriting approval by completing accurate applications for coverage
Effectively utilize a lead management system to properly track and effectively manage leads provided on a daily basis.
Maintain a high level of customer service by clearly communicating coverages of insurance policies, follow up, and always be available to answer questions
Continue to always learn about new insurance programs and product/guideline updates
Proactively manage sales pipelines and attend internal sales meetings
Complete Continuing Education training to maintain active status of insurance licensing
Adhere to all corporate policies as well as internal, external, and compliance guidelines
Required Qualifications
High school diploma/GED required; Bachelor's degree preferred
Ability to obtain a Property and Casualty Producer License within 30 days of hire and acquire additional state licenses as needed
Ability to obtain a Life and Health Producer License within 30 days of hire and acquire additional state licenses as needed
Sales and/or Insurance related experience (preferred)
Excellent telephone and interpersonal skills
Strong computer skills, particularly MS Word, Excel, and Outlook
Solid time-management and multitasking abilities
ABOUT EIGHT ELEVEN:
At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Direct Sales
Agent Job 6 miles from Reston
MLM Home Improvement is one of the fastest growing construction companies in the Mid- Atlantic region. We have been in business since 2007 and have already become the most elite roofing company in the country. Our focus on delivering the highest quality products with family-like customer service sets us apart from the rest of the competition. MLM Home Improvement has a reputation as an excellent employer in terms of pay, benefits, and positive work environment. Find out more at Glassdoor.com: MLM Home Improvement
Who We Need!
We are looking for energetic, hard working sales people who are always looking to excel and expand their opportunities. Self-motivated individuals with a passion to connect with people and generate interest in our products and services.
Sales Compensation, Benefits and Company Culture
Minimum Compensation: $100k
$1500 sign on bonus*
Uncapped commissions
Health, Dental and Vision insurance insurance
Company vehicle and gas card
401k with a 4% company match
Company parties and events
Company all-inclusive tropical vacation
Management and growth opportunity
Paid Time Off
Sales Responsibilities
Market MLMs products and services to new and established clients
Capitalize on Sales Opportunities with warm leads provided, while also supplementing with personal leads and referrals
Meeting sales goals; daily, weekly, and monthly
Work closely with homeowners and insurance companies to provide custom home solutions
Manage and update client data in the CRM system
***HIRING IMMEDIATELY***
MLM Home Improvement offers competitive pay, great benefits and the best culture in the industry. If you are ready to take your career to the next level and take a life changing opportunity, apply today!
*$1500 sign-on bonus for qualified drivers only. $500 to be paid after 30 days of employment, remaining $1000 to be paid after 90 days of employment
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Financial and Insurance Agent
Agent Job 28 miles from Reston
Join the leaders. With the brand recognition of a Fortune 500 company, State Farm agents offer products to help customers meet their insurance and financial service needs.
Run a small business as a State Farm agent. Being a State Farm agent gives you a unique opportunity to develop yourself, your business, and your community.
We are seeking professionals to become a State Farm agent in Clinton, Maryland. With diverse backgrounds and experience, State Farm agents serve customers across the United States. From intangible rewards to traditional compensation, every reward you earn as a State Farm agent is based on skill, hard work and hitting the goals you set for yourself as an agent through meeting customer needs. Rewards may include:
· Opportunity to run a business
· Ability to lead and develop your own team
· Prospect to make a difference every day
· Chance to be a leader in your community
Make an impact while you run a business positioned to help others protect their lives and plan ahead. We offer a paid training program with hands-on field development experiences and continued support.
Apply to learn more about State Farm excellent compensation structure and get details on our State Farm Agency Career Track program to learn more about this amazing career opportunity.
State Farm is an equal opportunity employer.
Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.]
State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
Contact the job poster
Theresa Brown, CIR
Connecting Entrepreneurs with Small Business Ownership Opportunities
Send InMail
Job Details
Industry
Insurance Financial Services Banking
Employment Type
Full-time
Job Functions
Personal Lines CSR/ Producer
Agent Job 8 miles from Reston
We are seeking a dynamic and experienced Personal Lines Customer Service Representative (CSR)/Producer to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing client accounts, and generating new business in personal lines insurance. This role requires strong communication skills, attention to detail, and a proactive approach to client management and sales.
Key Responsibilities
Client Management: Maintain and enhance existing client relationships by providing personalized service and addressing their insurance needs promptly and effectively.
New Business Development: Identify and pursue new business opportunities through referrals, networking, and marketing efforts to achieve sales targets.
Policy Administration: Assist clients with policy inquiries, changes, and renewals. Ensure all client information is accurately recorded and updated in the system.
Claims Assistance: Support clients in the claims process by providing guidance, documentation, and follow-up to ensure timely and satisfactory resolution.
Quoting and Proposals: Prepare and present insurance quotes and proposals to clients. Explain coverage options and policy features to help clients make informed decisions.
Cross-Selling: Promote additional insurance products and services to existing clients to meet their comprehensive insurance needs.
Compliance and Documentation: Ensure all transactions and client interactions comply with company policies and regulatory requirements. Maintain accurate and organized client files and records.
Customer Service Excellence: Provide a high level of customer service by responding to client inquiries via phone, email, and in-person meetings promptly and professionally.
Team Collaboration: Work closely with underwriters, claims adjusters, and other team members to ensure seamless client service and support.
Qualifications
Education: High school diploma or equivalent; associates+ degree in business, finance, or a related field is preferred.
Licensing: Valid state insurance license in personal lines required.
Experience: Minimum of 2-3 years of experience in personal lines insurance, with a proven track record in customer service and sales.
Skills:
Strong interpersonal and communication skills.
Ability to manage multiple tasks and priorities effectively.
Proficiency in insurance management software and Microsoft Office Suite.
Detail-oriented with strong organizational skills.
Ability to work independently and as part of a team.
Benefits
Competitive base salary and commission structure.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off, sick time, and holidays.
Professional development opportunities.
Customer Service Representative
Agent Job 13 miles from Reston
JOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis!
JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.
We are seeking a dynamic and results-driven Executive Sales Representative to join our team. The Sales Representative will be responsible for driving and cultivating new business opportunities in the pickleball space, as well as maintaining relationships with existing clients.
Responsibilities:
Consumer Communication: Manage incoming emails and phone calls from consumers, providing timely responses to inquiries related to products, orders, and services.
Order Processing: Assist in processing consumer orders through multiple communication channels (email, phone, web) and provide order confirmations.
Complaint Resolution: Address customer complaints professionally and efficiently, ensuring a satisfactory resolution for the consumer while maintaining brand integrity.
Product Inquiries: Respond to consumer questions about product details, availability, pricing, and shipping information.
Customer Feedback: Gather consumer feedback and communicate insights to relevant departments to improve products and services.
Data Management: Accurately document consumer interactions, transactions, and feedback into the customer relationship management (CRM) system.
Order Follow-up: Monitor and follow up on pending or delayed orders, informing consumers of any changes or delays.
Cross-Functional Collaboration: Work with internal teams (e.g., logistics, sales, marketing) to ensure timely responses to consumer needs and resolve issues.
Customer Service Standards: Ensure that all consumer interactions meet company standards for quality and professionalism, maintaining a positive brand image.
Special Projects: Support the customer service team with special projects as required, contributing to overall process improvement.
Requirements:
High School diploma or equivalent
1-3 years of customer service experience, preferably in a consumer-facing role or call center environment.
Strong verbal and written communication skills, with the ability to communicate clearly and effectively with consumers.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) as well as NetSuite
Experience with CRM software (Salesforce) is a plus
Part-Time Customer Service
Agent Job 21 miles from Reston
Job Title: Part-Time Customer Service Associate
Job Description: As a Part-Time Customer Service Associate, you will be the first point of contact for our customers. Your primary responsibility will be to provide exceptional service and support to our customers through various communication channels, including phone, email, and chat. You will assist customers with inquiries, resolve issues, and ensure a positive customer experience.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information about products and services.
Resolve customer issues and complaints with patience and efficiency.
Maintain detailed and accurate records of customer interactions.
Collaborate with team members to improve customer service processes.
Stay up-to-date with product knowledge and company policies.
Qualifications:
High school diploma or equivalent.
Previous customer service experience is preferred but not required.
Excellent communication skills, both written and verbal.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Proficient in using computers and various software applications.
Flexible availability, including evenings and weekends.
Benefits:
Competitive hourly wage.
Flexible work schedule.
Opportunity for growth and advancement within the company.
Supportive and friendly work environment.
Training and development programs.
How to Apply: If you are passionate about providing excellent customer service and want to be part of a supportive team, please submit your resume and a brief cover letter explaining why you are a great fit for this role.
PBX Agent
Agent Job 17 miles from Reston
The Hamilton Hotel is currently seeking guest experience PBX Agents to join our dynamic call center team!
Successful candidates will possess the following skills and expertise:
1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high volume call center position with strong customer service/problem solving orientation.
1+ year experience with multi-line phone systems is required.
Superior telephone etiquette is required; must be able to easily "smile through the phone" in order to enhance our guests' hotel experience.
Must be a creative problem solver with superior follow-up skills.
Must be able to work a flexible schedule that will include early mornings, late nights, overnights, weekends and holidays.
Must possess superior communication skills with fluency in English required; those with bi-lingual abilities will be preferred.
High school diploma is required.
Must possess computer proficiency to include: MS Office, Excel, Word; those with experience in hotel specific software (Opera, hot SOS, etc.) will be preferred
Benefits discussed during interview process
Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.
Cloud Support Agent
Agent Job In Reston, VA
OVHcloud US is looking for a Cloud Support Agent to join our Customer Support team. The Cloud Support Agent provides frontline support for customer infrastructures, technical troubleshooting, and billing concerns. The ideal candidate should have a customer-centric mindset, a curiosity and excitement for technology, and a willingness to always learn new experiences. This position works directly with our Infrastructure Operations, Product Management and Product Marketing teams to ensure we remain focused on the customer experience and continuously increase satisfaction, retention, and feedback. Ability to work a flexible schedule including nights, weekends, and holidays in a 24/7/365 environment is required.
This position is located in Reston, VA and is included in OVHcloud US hybrid work policy.
Base Pay: $27.95 per hour.
Essential Duties & Responsibilities
Customer Centric as Frontline Support - Be the first point of contact for OVHCloud customers via omnichannel support. You will set the tone and experience for a positive and engaging support experience during some very hectic times for our customers.
Efficiency is Key - Communicating, researching, troubleshooting, and escalating customer's needs with a sense of urgency. You are individually responsible for your customer efficiency KPI metrics. We want you to tackle customer cases as if your own business was impacted.
Cloud Troubleshooting - You are responsible for ensuring the customer's infrastructure is always available. When it is not, you will be required to use technical knowledge and tools to identify and isolate issues and take the appropriate steps to ensuring our customers are back up as soon as possible.
Questioning Mindset - When you hear hooves, we want you to also think about zebras too, not just horses! It is important to ask questions of your customers and peers to have a clear understanding of how to go forward. It is equally important to question how things work. If you see an opportunity to improve processes and procedures to positively impact the customer experience, we want to know!
Expanding your Knowledge - You are responsible for staying current with changes, updates, trainings and completing any manager required courses. This includes internal and external training resources. We encourage test accounts and being a part of user acceptance testing.
Minimum Requirements
3+ years of experience in customer support service for technical products, including at least 2 years using a ticketing system for support (ServiceNow, Zendesk)
IT degree or 3+ years of experience in lieu of
Excellent written, verbal and communication skills are critical
Excellent analytical/problem-solving skills, including scientific troubleshooting methods
Experience with Linux and Windows servers
Experience with virtual environments - VMware/Hyper V.
Strong knowledge of networking - OSI, Ports, Protocols
Experience with operating systems - versioning and installations
Experience with command line protocols
Experience with control panels - cPanel and Plesk
LPI Essentials knowledge desired
CompTIA A+, Network+, Server+, or proven equivalent experience desired
Have a desire to work in a fun, exciting and collaborative environment
Experience with the following is a plus
LPI Essentials
CompTIA A+, Network+, Server+
Working with APIs
OpenStack
Working Conditions
Standard office environment.
Company Description - About OVHcloud
OVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud US delivers bare metal servers, hosted private cloud, hybrid and public cloud solutions. OVHcloud manages 30 data centers across 12 sites on four continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. Through the OVHcloud spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges - today and tomorrow. With a 21-year heritage, OVHcloud is committed to developing responsible technology and strives to be the driving force behind the next cloud evolution. ************************
EEO Statement
OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.
Part Time Motorola Agent- S Washington DC
Agent Job 17 miles from Reston
For the Moto Agent - Market Development Manager (MDM) position, we are seeking energetic, driven individuals to proudly represent BDS and Motorola's products at retail. Our employees are important partners with our clients; they deliver exceptional results and work to enhance our clients' retail performance each day. You are high energy, sociable and have a positive attitude that is contagious. You are a product consultant, sales advisor, brand advocate and wireless enthusiast. You are the “go to” person when friends and family are looking for consumer electronics and accessories.
Cloud Support Agent
Agent Job In Reston, VA
OVHcloud US is looking for a Cloud Support Agent to join our Customer Support team. The Cloud Support Agent provides frontline support for customer infrastructures, technical troubleshooting, and billing concerns. The ideal candidate should have a customer-centric mindset, a curiosity and excitement for technology, and a willingness to always learn new experiences. This position works directly with our Infrastructure Operations, Product Management and Product Marketing teams to ensure we remain focused on the customer experience and continuously increase satisfaction, retention, and feedback. Ability to work a flexible schedule including nights, weekends, and holidays in a 24/7/365 environment is required.
This position is located in Reston, VA and is included in OVHcloud US hybrid work policy.
Ability to work a flexible schedule including nights, weekends, and holidays in a 24/7/365 environment is required.
Base Pay: $27.95 per hour.
Essential Duties & Responsibilities
* Customer Centric as Frontline Support - Be the first point of contact for OVHCloud customers via omnichannel support. You will set the tone and experience for a positive and engaging support experience during some very hectic times for our customers.
* Efficiency is Key - Communicating, researching, troubleshooting, and escalating customer's needs with a sense of urgency. You are individually responsible for your customer efficiency KPI metrics. We want you to tackle customer cases as if your own business was impacted.
* Cloud Troubleshooting - You are responsible for ensuring the customer's infrastructure is always available. When it is not, you will be required to use technical knowledge and tools to identify and isolate issues and take the appropriate steps to ensuring our customers are back up as soon as possible.
* Questioning Mindset - When you hear hooves, we want you to also think about zebras too, not just horses! It is important to ask questions of your customers and peers to have a clear understanding of how to go forward. It is equally important to question how things work. If you see an opportunity to improve processes and procedures to positively impact the customer experience, we want to know!
* Expanding your Knowledge - You are responsible for staying current with changes, updates, trainings and completing any manager required courses. This includes internal and external training resources. We encourage test accounts and being a part of user acceptance testing.
Minimum Requirements
* 3+ years of experience in customer support service for technical products, including at least 2 years using a ticketing system for support (ServiceNow, Zendesk)
* IT degree or 3+ years of experience in lieu of
* Excellent written, verbal and communication skills are critical
* Excellent analytical/problem-solving skills, including scientific troubleshooting methods
* Experience with Linux and Windows servers
* Experience with virtual environments - VMware/Hyper V.
* Strong knowledge of networking - OSI, Ports, Protocols
* Experience with operating systems - versioning and installations
* Experience with command line protocols
* Experience with control panels - cPanel and Plesk
* LPI Essentials knowledge desired
* CompTIA A+, Network+, Server+, or proven equivalent experience desired
* Have a desire to work in a fun, exciting and collaborative environment
Experience with the following is a plus
* LPI Essentials
* CompTIA A+, Network+, Server+
* Working with APIs
* OpenStack
Working Conditions
* Standard office environment.
Company Description - About OVHcloud
OVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud US delivers bare metal servers, hosted private cloud, hybrid and public cloud solutions. OVHcloud manages 30 data centers across 12 sites on four continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. Through the OVHcloud spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges - today and tomorrow. With a 21-year heritage, OVHcloud is committed to developing responsible technology and strives to be the driving force behind the next cloud evolution. ************************
EEO Statement
OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.
Receiving Agent
Agent Job 17 miles from Reston
Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.
Core Essential Functions
Collaborate and communicate with all departments to ensure seamless receiving processes.
Ensure what is ordered arrives; quantity, packaging, weight, and quality are accurate, and item is properly invoiced
Check and report any damage found due to refrigeration, travel or handling by inbound freight company
Ensure adequate storage of received product as well as proper processing of invoices
Responsible for shipping and receiving of goods
Responsible for signing in for all packages
Prepare any reports as needed or requested
Ensure accuracy of and processing documents
Communicate both verbally and in writing with vendors and staff
Must maintain ethical standards in decision making, to include compliance with any applicable standards
Maintain a safe work environment for co-workers and a safe hotel for guests
Work with and organize products within the storage and receiving areas
Perform additional duties and projects as assigned
Position Requirements:
Professional demeanor appropriate for a luxury environment
Minimum of two (2) years experience in the Receiving field at a hotel
Self-motivated and strong work ethic
Organized with good communication skills and the ability to work well with others
Ability to multi-task numerous functions and responsibilities
Ability to read and interpret documents such as invoices, general ledgers and correspondence
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to communicate, verbally, effectively with vendors and co-workers
Ability to use computer & calculator
This position requires the following knowledge, skills, and abilities
· Fun and welcoming personality is a MUST
· Excellent communication skills; both verbal and written
· Possess poise, elegance, and calm demeanor in all situation
· Exceptional organizational skills
· Flexible schedule is required to meet the needs of the business
Pluses
· Multi-lingual skills
· Willingness to learn and adapt in new situations
Hourly Range: $20-22
Benefits
At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
Medical, Dental & Vision Insurance (for full-time employees)
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
10 Days Vacation - Plus every year an extra day
Company Paid Life Insurance 1.5X annual salary
Employee Assistance Program
Referral Incentive
401K with 5% Match
Training and Development Programs
Additional perks via United Healthcare
Complimentary Employee Meals
Employee Recognition programs
Equal Employment Opportunity
Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.
Location: Washington, DC
Binstocking agent - Retirees Welcome
Agent Job 31 miles from Reston
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pstrong Job Title/strong: Binstocking agentbr/strong Starting Pay/strong: $30/hrbr/strong RETIREES WELCOME TO APPLY/strong/ppstrong Hours:/strongbr/uVERY Flexible /u(but, must be performed within standard business hours which we consider 7:00am-5pm M-F)br/Part-time:(Approximately 10-15 hours / week)br/(Travel costs will be compensated)br/We will provide training and all the tools needed to make this easy./pp/ppstrong Job Duties: Scanning and Stocking Shelves/strongbr/Performing VMI (vendor managed inventory) This includes:/pulli*driving to customer's sites within 1 hour. (mileage paid)/lili Stocking bins with fasteners and fittings./lili*scanning items that need to be replenished *revisiting the next week to restock the items/lili*(repeat)/li/uldivdiv style="max-width:320px;margin:auto;"div style="left:0;width:100%;height:0;position:relative;padding-bottom:56.2493%;"/div/div/divpbr/br/ br/br/Requirements:/pulli Honest/lili Dependable/lili Good Attitude amp; Friendly/lili Have reliable transportation/lili Must have a cell phone with the ability to send email (data plan)/li/ul /div
Part-Time Delivery Agent
Agent Job 24 miles from Reston
Part-Time Delivery Agent - Washington, D.C.
Part-Time Delivery Agent to help assist with delivering/picking up mobility equipment to the Resorts, Residences, Convention Centers, and Hotels in and around the Washington, D.C. area.
Who We Are
What You Will Do
Providing excellent Customer Service both internally and externally.
Delivering and picking up rented mobility equipment to Hotels, Convention Centers, Resorts, and Residences.
Safety, Functionality, and Show Quality standards.
Providing basic Troubleshooting and Service and Repair on the equipment.
Sanitizing equipment before and after each delivery.
Assisting in other areas as needed and performing other duties as assigned.
Completing all necessary paperwork fully and accurately.
Tracking all assets using TrackAbout - Asset Management System.
Requirements
Working experience as a Delivery Driver.
Strong Customer Service Skills.
Must be Mechanically Inclined.
Must possess strong attention to detail.
Must have a valid Driver's License.
Must be able to lift up to 50 lbs.
Able to work under pressure and in changing environmental conditions.
Basic Computer and Microsoft knowledge required.
Must be able to work Tuesday, Friday, and Sunday from 8:00AM -4:30PM.
Additional Information
Fun, flexible, team-oriented environment.
Part-time, mornings, days and weekends (mandatory).
$18 Hourly Rate Pay.
Ability to complete a Department of Motor Vehicles and Criminal Background Check.
If you thrive on helping people, think about choosing a rewarding career where you will have the opportunity to connect with people in challenging situations.
How to Apply
We thank all applicants, but only those selected for an interview will be contacted.
ACSC CS Agent 1 Level 1
Agent Job 17 miles from Reston
Works in a high performing, centralized Business Operations Center providing assistance to virtual customersacross the U.S.This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Receives customer inquiries and fulfills requestsprofessionally, efficiently and timely.
+ Captures and documents details of all customer interactions in a work management tool (ServiceNow) or as determined by the client.
+ Operates within established guidelines and procedures to independently deliver a full range of ACSC services including but not limited to: receiving customer calls, navigating on-line job aids, managing email correspondence, office services and reservations
+ Performs a variety of "off-line" tasks related to general business operations of the center and Workplace Solutions
+ Uses judgment to anticipate customer service needs, resolves routine issues and takes action accordingly and consistently provides high level of quality service.
+ Identifies, resolves or escalates, and tracks issues.
+ Recommends process improvements to enhance and improve service and overall performance.
+ Helps new and developing team members.
+ Other duties as assigned.
**Qualifications**
**Here's What You Need**
+ Requires a high school diploma or GED
+ Prior call center experience is a plus
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
+ Ability to follow instructions for logging into a computer and launching various applications.
+ Proficient in Microsoft applications
+ Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents.
+ Speaks with clarity, and articulation, and is aware of own non-verbal communication.
+ Effective listening skills including cognitive ability to locate and convey requested information
+ Ability to successfully handle customer requests and documents in work management tools and applications
+ Dependable and accountable
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Delivery Manager**
**Working Conditions**
+ Professional remote office environment.
+ Ability to work Traditional Mon-Friday 5:00am to 2:00pm PST.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $13.00 - USD $15.00 /Hr.
Submit a Referral (************************************************************************************************************************************
**Location** _US-_
**ID** _102899_
**Category** _Customer Service/Support_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
Insurance Agent
Agent Job 28 miles from Reston
Entrepreneurs welcome. As a State Farm independent contractor agent, you can make a difference in people's lives and help strengthen your community every day. If you're ready to help, you're ready to be a State Farm agent.
Be a leader who cares. As a State Farm agent, you can make a difference in people's lives and help strengthen your community every day. If you're ready to help, you're ready to be a State Farm agent.
The State Farm agent opportunity is one of the best small business opportunities in America. If you're interested in running your own business, we are seeking accomplished professionals to become a State Farm agent.
If you are someone who:
o Wants to run your own business
o Is motivated by helping people daily and making a difference in the community
o Is driven by achievement and the potential for financial success
o Can drive results by leading a team
Then being a State Farm agent may be a great fit for you! No prior experience as an insurance agent is required. Run a business in a stable industry, with the support of a Billion dollar brand. Find out WHY we have such a success rate with our Agents
We offer a paid training program along with company support, mentorship and field development. As a State Farm agent, you can truly make a difference by helping people with their insurance, financial services and banking needs.
State Farm is an equal opportunity employer.
State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
Banking products offered by U.S. Bank National Association Member FDIC. Mortgage loans offered by Quicken Loans, LLC; NMLS #3030; *************************** Equal Housing Lender. Licensed in 50 states.
Insurance Agent
Agent Job 33 miles from Reston
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622