Air Interdiction Agent
Agent Job 14 miles from Redlands
Pilot CBP Air Interdiction Agent
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand APPLY TODAY!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region: Homestead, FL and CAMB: Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
GS-11, 1st year annual pay - $106,588
GS-12, 2nd year annual pay - $127,754
GS-13, 3rd year annual pay - $151,817
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115
GS-12, 2nd year annual pay - $137,974
GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906
GS-12, 2nd year annual pay - $153,305
GS-13, 3rd year annual pay - $182,302
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time:
Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025)
UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a
temporary
increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -
Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility
: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision
Isabella
v.
Dept of State,
the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply
There Are Three Ways to Apply to Become an Air Interdiction Agent:
Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_********************** along with a copy of your resume; OR
Apply on USAJOBS ; OR
Apply on Airline Apps.
Stay Updated Opt into CBP's talent repository
(highly recommended)
by selecting the
Contact a Recruiter
button. For
Position of Interest
select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Founding Customer Success Rep
Agent Job 42 miles from Redlands
Seeking a highly ambitious Founding Customer Success Rep to help maintain the best customer base in the home services space. This role is meant for someone to impact the trajectory of Rebolt from Day 1.
What we do
Rebolt is the all-in-one marketing platform for home service businesses powered by AI (think landscaping, HVAC, roofing, plumbing)
In under 5 minutes, a plumber in Atlanta or a landscaper in Colorado can make a fully SEO'd website and post to various social media platforms, which can lead to thousands of dollars of new business they would never have seen otherwise.
We started Rebolt to help the 100s of service businesses we spoke with when running a web development/marketing agency. We were tired of seeing hard-working owners get ripped off.
Our approach is simple: meet them where they are. They aren't perpetually online. Most don't even have a desktop or laptop computer. So, we continue to make tools that enable them to attract customers online without burdening them with the overhead of learning digital marketing or the cost of hiring an agency.
We've raised over $1.6m in funding. We're here for the long haul :)
About us
We are a tight-knit team of 15 who are exceptionally ambitious and move incredibly fast. We ship products, produce results, and come with a Day 1 mentality every day. We have a bias towards action and a โfigure it outโ mentality.
We went through the Antler NYC Accelerator, recently raised a seed round with participation from Vitalize.VC, Cough Drop Capital & angels, and are well funded.
We've experienced rapid growth after our first 9 months of launching.
We care DEEPLY about our customers. Their business is their livelihood, their source of income, and what feeds their family. Our customers come before everything else, we obsess over them
We work startup hours.
We get the job done.
Although we take our job seriously, we also like to have fun while doing it
Who we are looking for
We're looking for someone as ambitious, driven, and excited about our vision as we are. Our perfect candidate would have the following experiences/capabilities:
1+ years in customer success, operations, or support-related roles (BONUS if you've worked with home service businesses before)
Comfort with high-volume communication. You'll be communicating with customers via email, phone, and text message.
Exceptional written and verbal communication. Our work needs to be messaged properly and succinctly to our customers. They're busy, and we have limited time to communicate with them.
Impeccable time management. With high-volume communication, your day can be gone in the blink of an eye. We're looking for someone who can optimize their time better than most.
Adaptable & quick learner. You thrive in fast-paced environments and can pick up new tools, processes, and strategies quickly. You're resourceful and proactive, and you never let a lack of experience stop you from figuring things out.
Optimistic problem-solver. You approach challenges with a solutions-oriented mindset, staying positive even in tough situations. You see roadblocks as opportunities to improve, not as setbacks. Your enthusiasm is contagious, and you help keep both customers and teammates motivated.
Customer-obsessed mindset. You prioritize the customer's needs above all else, ensuring they feel valued, heard, and supported. You take the extra step to solve their problems efficiently while delivering a top-tier experience every time.
What You'll Do
Account Management. You'll be working closely with our customers to ensure all their needs are meet and an exceptional customer experience is held.
Multi-channel communication. Manage multiple conversations through a variety of mediums (e.g., phone calls, texts, emails, etc) and subsequently execute downstream tasks
Upselling & Growth Consulting. You'll be providing strategic growth advice to home service pros while seeing and executing on opportunities to upsell customers dependent on their businesses' needs.
Strong technical skills. Must have very strong computer skills with the ability to figure out new programs/software on the fly. HUGE plus if you have experience with web networking (e.g., domain names, DNS records, hosting, email records/connections, etc.) or experience w/ HTML/CSS/JavaScript
Work closely with our site specialist team. You'll be working with our incredible site specialist team, which executes all changes needed to our customer accounts
Deep product knowledge. You should know the product better than anyone. You'll be expected to learn and understand every nuance of our product.
Communicate with Engineering/Product. Effectively communicate customer feedback with our engineering/product team to continue to improve our product. You are the front lines between the customer and our product, you will be working to ensure our product remains world-class and continues to improve over time.
Compensation
Salary: $68,840k/year
Equity: dependent on experience
Comp package is subject to change
Top-tier healthcare package - we cover everything (100%)
Hardware setup - new MacBook, big display, and accessories
Unlimited PTO
Destination Airbnb company work retreats 2-3 times a year
Expect to travel to trade shows (3-4x/year)
Email us at ******************** with your resume and a note explaining why you're interested!
Commercial Real Estate Agent
Agent Job 42 miles from Redlands
Value Net Lease Partners is Seeking Motivated Individuals to Join Our Fast-Growing Commercial Real Estate Team!
We are a new, young, dynamic commercial real estate brokerage group located in Orange County. We recently left one of the largest CRE companies in the country to start this agency and bring a fresh perspective to the market. We specialize in single tenant net lease investments and are dedicated to fostering a collaborative and innovative work environment.
We are pursuing highly dynamic, analytical, and motivated candidates who are eager to learn, work hard and grow with our company. As a licensed real estate agent, you will be involved in business development, market and data research, client support and management, and transaction oversight. We offer fast track extensive sales and real estate training throughout.
This is a full-time, commission-only position located in Irvine, California, with the potential to earn a high 6 to 7 figure income for the right candidates who dream big and work hard.
KEY RESPONSIBILITIES:
Management of proprietary dataset of owners & investors
Lead generation for prospecting purposes
Researching property and client information; building account files
Prospecting and fostering cold leads
Financial analysis and presentation for income-producing properties
Coordinating marketing campaigns and listing management
Market analysis and research related to competitive properties and real estate trends
Coordinating the sale process through collaboration with management
Willingness to learn new skills
REQUIREMENTS:
California Real Estate Salesperson license required or in process of acquiring
Must demonstrate a high level of commitment or experience of more than 2 years
Experience utilizing Salesforce or comparable CRM platforms
Bachelor's degree in Business or a related field
Strong written and verbal communication skills
Proficiency in Microsoft Office
Critical thinking skills
Competitive nature with the ability to innovate and operate independently
BENEFITS:
Full fast track training to get you ready sooner.
No upfront costs
Marketing, and transactional support provided.
Technology provided.
Proprietary Database Provided so no need to build your book
Stocked kitchen with snacks and beverages
Fun, open & collaborative workspace
Monthly team events (Team happy hours and yearly kick-off party)
Full mentoring support to help you develop and fulfil your potential
Join us at Value Net Lease Partners and become part of a team that's redefining the commercial real estate industry and gets you earning faster!
Experienced Insurance Agent
Agent Job 42 miles from Redlands
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Real Estate Agent - Clients Provided Daily
Agent Job 46 miles from Redlands
Amo Realty is a small real estate brokerage that provides our agents with at least 20+ incoming real estate leads per week. It's a strong way to help stay completely booked on the front lines of the busy California real estate world. It's a very rare lead system to receive this kind of volume each week.
There are options for incoming residential buyer leads, sellers, renters, commercial real estate leads. We're are currently hiring real estate agents across California.
The strategy that we have works: High volume leads. One of our agents closed a $22 million sale from one of our leads. We have a sustainable lead system that is meant just for a small group.
About Amo Realty
Our company originally opened in Boston in 2007 (Boston City Properties was our first office). We expanded nationally. We currently have 14 very small offices in 14 states.
Leads
We give our agents at least 20+ leads per week. The leads come in from a variety of sources. We've had the exact same system since 2007 and it works with a small group. We're under water leads.
Residential leads
We are flooded with residential buyer leads. The leads come from a variety of sources including Zillow. We also provide incoming seller leads. There are also options to take on luxury apartment renters and luxury rental listings.
Commercial leads
The commercial leads that we have are mainly commercial lease leads looking for office space, restaurants, retail, industrial and more. There are also larger commercial investor leads.
Split Info
Agent's own leads start off at 75% for the first 3 years. A $5,000 cap system for agent's own leads is implemented for agents who have been with the company for 3 years. After the 3 year mark, agents keep 100% for the rest of the year for their own leads after $5,000 comes in on a 75/25 split. We provide clients to our agents at a 50/50 split. It's a 100% split for agents that buy or sell their own properties.
We have agents who have been with us for 10-15+ years and they don't typically need leads from us, however we can back them up with leads when they need it.
There is no catch, no desk fees, no transaction fees, this is real.
We're looking for loyalty
Our lead system only works if we do not have any turnover. We have very low turnover, and the first agent ever hired in 2007 still works at our company. We need agents that are going to close sales and stay with us for the long run.
Requirements
California Real Estate License is Strictly Required
Apply on LinkedIn and we'll get back to you asap!
Real Estate Agent
Agent Job 42 miles from Redlands
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
โBest of both worldsโ environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Customer Service Representative I/II
Agent Job 42 miles from Redlands
Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMPโข), which replicates the body's native healing capabilities in order to create natural bone regeneration. The NMPโข proprietary process unlocks the growth factors naturally found in bone, making them bioavailable.
As a Customer Service Representative, you will be responsible for receiving, processing and recording customer orders. The Customer Service Representative also handles customer inquiries and resolves issues. The individual will work closely with various teams to ensure prompt and effective resolution of customer issues and provide excellent support to enhance the overall customer experience.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Provide outstanding customer support by processing and responding to customer and sales team needs.
Process orders & inquiries received via phone, fax, email and eCommerce platform.
Maintain customer account information, ensuring maintenance of all related paperwork.
Assist with customer onboarding, including navigating the website, placing orders, and resolving issues related to ordering.
Gather customer feedback and share insights with the team to improve processes and enhance the overall customer experience.
Handle customer complaints and inquiries in a timely manner.
Collaborate with customers and QA to provide information requested by QA to facilitate investigation and closure of product complaints.
Advise customer on product availability and inventory status; assist with ordering problems involving delivery, pricing and billing.
Promote our products through effective support and ongoing relationships with all customers, internal and external.
EDUCATION/EXPERIENCE
High School Diploma or equivalent
Minimum of two (2) years' experience in customer service, preferably in a similar industry.
Preferred experience with a small company and/or start-up environment in the medical device, biologics, or pharma/biotech industry.
SKILLS, KNOWLEDGE AND/OR ABILITIES
Strong customer service focus and customer relations skills.
Must be able to work in a collaborative team environment as well as independently
Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams)
Flexibility and strong organizational skills with ability to prioritize multiple tasks and meet daily order deadlines
Must have excellent communication and interpersonal relationship skills.
Available to work Monday - Friday
Must be local and able to work on-site in Irvine, CA.
For California, the base pay range for this position is $23.00 to $27.00 / hour. The pay for the successful candidate will depend on various factors (e.g., qualifications, skills, education, prior experience).
Equal Employment Opportunity Statement
Induce Biologics is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Third-Party Recruiters
Please note that Induce Biologics does not accept unsolicited resumes or inquiries from third-party recruiters or staffing agencies. Any resumes submitted to our team without a prior agreement will be considered the property of Induce Biologics, and we will not be obligated to pay any fees related to unsolicited submissions.
Real Estate Agent (Zillow Leads)
Agent Job 42 miles from Redlands
Kickstart your real estate agent career by joining a company with a proven path to success.
Here at OnyxHomes.com, we do everything we can to make sure our agents are successful.
We offer...
Our Proven Process
Support in Marketing, Leadership, Coaching & Mentorship
Built-in Accountability to hit your goals
Enough leads to keep you crazy busy
FYI - The average price point of our TEAM GENERATED deals was $1.2m in 2024. On top of that, more than HALF of all the closed deals our team did were from Team Generated leads.
On top of all this, our team pays for almost everything, so you don't have to. Focus on doing what you do best, selling.
Competitive splits. No start up cost. No monthly fees. We only make money when you do.
Our Team has partnerships with the largest lead providers:
Zillow Flex in OC & IE
Realtor.com in OC, LA & IE
Homelight, Fast Experts, My Agent Finder, and many more
On top of this, we have a massive marketing budget and we generate a ton more leads with our in-house marketing.
Our Proven Process will show you how to convert more leads and make more money. Our built-in accountability will keep you on track to hit your goals. And our team support will keep you focused on doing the most important thing... selling.
Now with all that said... we're not for everyone. The agents that are the best fit for our team are...
Willing to follow our proven process to close deals
Willing to put in the work required to be successful
We know we offer a lot to our agents and we ask for a lot in return. We only hire full time agents that commit to growing a successful career.
If you are a good fit for our team, we want to get you active and our with customers as soon as possible. Apply today and find out if we're a good fit to work together.
Experienced Agents: Plug right into a system that will get you busier than you've ever been before. Focus only on sales, let the team handle the rest. Follow our proven process to increase your conversion rates.
New Agents: Our Proven Process gets brand new agents up and running FAST. From our extensive (and ongoing) training, to you having a mentor that is in the field with you. You have everything you need to build a successful career.
Training Calendar:
Wednesday Morning Role Play @ 9am - 9:45am
Wednesday Team Meeting @ 10am - 11am
Wednesday Sales Training @ 12:30pm - 1:45pm
Thursday Marketing Training @ 2pm - 3pm
Friday Agent Launch @ 12pm - 1:30pm
Onyx Homes Core Values:
Team Player
Action Taker
Growth Minded
Fail Forward
Remember that we only hire full time agents. Do some research about us by going to JoinOnyxHomes.com
If this sounds interesting to you apply and we'll reach out to you to set up your interview.
Real Estate Sales Agent
Agent Job 42 miles from Redlands
Our #1 agent is looking to grow their team! Get expert mentorship to build your CRE career.
Commission Only - Unlimited Earning Potential!
Make average $200,000 Year 1
Make average $500,000 Year 3
You're the right candidate if you are:
Pleasantly persistent.
Enjoy the challenge of competing.
Yell at the TV when your favorite team is losing.
You like the camaraderie of being on a team.
Create long-term goals and achieve them.
The opportunity is the right career for you if you are looking for:
The chance to be your own boss, make as much as you want, and enjoy the challenge that every day is a different set of obstacles to overcome. You really enjoy helping people; our success is only possible when we help the clients we serve make the best investment decisions possible, meet their investment goals faster, and solve challenges they face in reaching their long-term investment real estate goals.
What do we do?
Simply put, we focus on helping investors buy and sell income producing buildings. Our clients own $1-20 Million properties and are โMain Streetโ investors (the largest segment of investment property ownership). They could be your parents, a retired couple, a podiatrist, or a professional athlete; they all own investment real estate for passive income. They are just like you, except they bought an apartment building to use as a vehicle for creating retirement income, cash flow to supplement their job, build long-term wealth, or follow in the footsteps of many of America's most successful investors. We divide each major city into smaller submarkets and put an adviser into each area to build a level of expertise and provide transaction services when your local investors have a profitable opportunity or need our assistance solving a problem.
We are the right place for the right person if you are looking forโฆ
Remember when we asked if you don't like being alone? We are a team in the truest sense of the word. We have leaders who take great pride in coaching our people and making our firm better. We work together, we share our knowledge, best practices and a competitive spirit that drives our productivity. We have a proprietary database of current and historical property and owner data that gives our advisers an advantage. If you have discipline and drive, now is your time.
Why some people don't like it:
Success doesn't happen overnight.
It's competitive.
You need to have personal accountability.
Your compensation is based on your performance.
The opportunity if you are intrigued:
We are currently looking to expand our fast-growing Investment Real Estate Company on the West Coast. Our success is due to our commitment to exceptional client service and providing limitless opportunity for our sales professionals. We are fueled by a competitive spirit to redefine the client experience in our industry and deliver a remarkable experience on every assignment. We learn from our success and dissect every failure to find ways to make our clients and ourselves better. We have over 25 years of experience, completed over 5,000 transactions, and been honored with numerous management, training, and sales awards. Our offices are a combination of expertise and enthusiasm, and each office has opportunities for success-minded individuals looking to transition their past success into sales.
Upon acceptance, you will begin a demanding training program designed to create a foundation for a long-term rewarding career in commercial real estate. The amazing learning opportunity does not come without the highest expectations. You will be pushed to your maximum potential and be expected to quickly learn and apply the lessons of your mentor. You should expect to partner with mentors whose historical performance is in the top 10% of agents nationally. During your partnership with your mentor, you will gain insight and expertise.
The right candidate for this opportunity is resilient, smart, outgoing, optimistic, and committed to success. Our program only works for people who have a proven track record of exceptional achievement and high ethics.
If you succeed in everything you do and can prove it, we have an opportunity to achieve tremendous wealth and personal accomplishment. We only select the highest of achievers whose entrepreneurial spirit demands they take challenges to be the best they can be. While an average performer earns $300,000 a year, with us, a top performer will earn seven figures, and typically six figure incomes are earned between months 12-24. It takes a unique person to be a Centennial Adviser. We will not hire you if you are average. We are looking for people who won't settle for anything less than being recognized a s a top performer. Whether you're fresh out of college, raised two kids, or been in the workforce for 20 years, if you think you have what it takes, contact us.
If you have what it takes, we will recognize it!
If you are interested in learning more about us or are an experience professional intrigued by our commitment to adviser support, please contact us.
Job Type: Full-time, In-Person Only
Inside Sales
Agent Job 42 miles from Redlands
Essential Functions:
Contact prospective clients - using several tools and communication formats - and add new accounts to the portfolio to increase number of customers and company revenue opportunities
Maintain existing accounts by performing follow-up and constant interaction with customers to make sure Chip 1 will be the first distributor of choice when supply chain needs arise
Provide solutions and find creative ways to help customers with respect to their supply chain needs to increase company revenue opportunities and strengthen relationships
Negotiate prices for maximum mutual benefit between Chip 1 and its customers
Secure sales transactions to increase company sales revenue
Follow up with past due invoices and avoid oversights to prevent company revenue loss
Input data and monitor our sales management system (XCRM) active purchase orders/shipments to make sure all are completed on time to provide great service and strengthen relationships with customers
Work to achieve targets/goals set by the company to maximize company growth
Perform additional related duties as required
Competencies:
Diagnostic Information Gathering: The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information
Trustworthy: Values integrity above all else, recognizing that a company culture built on trust is a competitive advantage
Problem solving: Demonstrates good judgment, strong problem-solving abilities, and sound decision-making
Self-starter: Takes initiative and works independently with minimal supervision
Sales skills: Elicits confidence from others quickly, leveraging same to drive sales
Required Qualifications:
Min 1-3 years of sales in related industry preferred
Work Environment:
Work primarily in office setting but may occasionally be required to perform job duties outside of the typical office setting
Ability to travel up to 50%
Working hours may include evenings, holidays, and extended hours as business dictates (e.g. to facilitate overseas communication)
Customer Service Representative
Agent Job 14 miles from Redlands
Customer Service Representative (Mechanical Engineering Background)
Pump Manufacturing
Riverside
STQ Partners are once again working on behalf leading manufacturer of pumping solutions serving industries from oil & gas to water treatment. With a focus on innovation, reliability, and customer satisfaction, they're proud of their engineering heritage and passionate, solutions-driven team. As they continue to grow, they're looking for a technically skilled Customer Service Representative to join their team.
The Role:
This is not your typical customer service position. We're looking for someone who can combine excellent communication skills with a solid mechanical engineering background to support our clients customers with technical inquiries, product recommendations, troubleshooting, and after-sales support.
Key Responsibilities:
Serve as the first point of contact for customer inquiries via phone, email, and web.
Provide technical guidance and support for pump selection, installation, and maintenance.
Interpret technical drawings and specifications to assist in product recommendations.
Collaborate with engineering, sales, and production teams to resolve customer issues.
Process quotes, orders, RMAs, and ensure timely follow-up on customer requests.
Maintain detailed records of interactions using CRM and ERP systems.
Participate in customer training and occasional site visits as needed.
About You:
Bachelor's degree in Mechanical Engineering or related field.
1-3 years of experience in a technical support, engineering, or customer-facing role.
Solid understanding of pump systems, fluid dynamics, and mechanical components.
Excellent problem-solving skills and attention to detail.
Strong interpersonal and communication skills (verbal and written).
Comfortable working in a fast-paced, collaborative environment.
Experience with ERP and CRM systems is a plus.
What they Offer:
Competitive salary and benefits package
Career development and training opportunities
A supportive and experienced team
Exposure to innovative technologies in the industrial sector
Work that makes an impact in industries worldwide
Apply Today!
If you're technically minded, customer-focused, and ready to make a difference, we'd love to hear from you.
E-Commerce Customer Service Representative
Agent Job 45 miles from Redlands
Required Skills & Experience
2+ years of Heavy Call Center experience Excellent technical skills with MSFT products Great written and verbal communication Experience in a customer service setting Experience handling inbound calls (30-60 daily calls) Comfortable maneuvering through multiple systems
Nice to Have Skills & Experience
Fluent in Spanish and English Previous experience in a call center
Job Description
A nutraceutical company in Orange County is looking for a customer service representative to support their Aliso Viejo location in their e-commerce department. These candidates will be taking inbound calls from customer and doctors to address any issues they may be having with the website, product ordering, or account resolution. This person will need to be comfortable over the phone as a majority of the work with be done via inbound calls. This will be a hybrid role so they will need to be local to the Aliso Viejo area, or comfortable commuting a few days a week.
Pay $21-22/hour
Customer Service Representative
Agent Job 42 miles from Redlands
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our client's team in Irvine, CA. In this role, you will be responsible for processing customer orders, preparing shipping labels, answering phone calls, and communicating with vendors to ensure smooth operations. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Process customer orders accurately and efficiently
Prepare and print shipping labels
Answer and direct phone calls, providing excellent customer service
Communicate with vendors to resolve any order or shipping issues
Manage and update customer information in the system
Handle customer inquiries and complaints professionally and promptly
Collaborate with internal teams to ensure timely order fulfillment
Qualifications:
Previous experience in customer service, order processing, or a related role preferred
Strong communication and problem-solving skills
Proficient in Microsoft Office (Excel, Word, Outlook)
Ability to work in a fast-paced environment and manage multiple tasks
Detail-oriented with strong organizational skills
Customer Service Representative
Agent Job 42 miles from Redlands
For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Responsibilities:
What's a typical day as a Customer Service Representative? You'll be:
Processing product complaints through ques and other communication channels.
Maintaining a positive experience while investigating complaints in a timely and courteous manner.
Accurately updating databases with pertinent details & product information.
Escalating issues based on severity to appropriate levels as needed.
Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.
Qualifications:
This job might be an outstanding fit if you:
Have a high school diploma or equivalent.
Have at least 6 months of customer service experience
Have strong problem- solving and organizational skills.
Are able to work in a fast-paced environment.
Are able to work a hybrid work schedule comprised of weekly office & remote requirements.
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today.
Why Join Us? At KellyConnect, we value a collaborative working environment that fosters growth and efficiency. If you are detail-oriented, proactive, and ready to contribute to our team's success, we encourage you to apply!
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dรณnde te puede llevar. Para nosotros, se trata de algo mรกs que simplemente aceptar su prรณxima oportunidad laboral. Es el combustible que impulsa cada prรณximo paso de tu vida. Es el efecto dominรณ que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquรญ en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregรบntele a las 300,000 personas que empleamos cada aรฑo.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acciรณn afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orรญgenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto mรกs inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automรกticamente a las personas del empleo.
Customer Service Representative
Agent Job 42 miles from Redlands
For more details, please connect with Ibad Ullah Khan at ************ or email at *******************
Job Title: Customer Service Representative
Duration: 06 Months
Contract
Interview Type: In Person/Web Interview
Note:
Training Schedule: 8:30am-5:30pm (1hour lunch)
Post-Training Schedule is between CalOptima Health CS' business hours: 8:00 AM - 5:30 PM (8 hours with 30 mins- 1 hour lunch break)
Temps will be provided their actual post training schedule during the end of training or sooner.
Schedule is subjected to change and dependent on business needs however will be communicate with employee at least a day in advance if not more.
For employees scheduled to end at 5:30PM, they must be able to stay until the call queue clears so there is possibility end time may extend a little beyond 5:30PM.
Description:
CalOptima Health is seeking a highly motivated an experienced TEMP - Customer Service Representative (Non-Bilingual) to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health's eligible members and providers.
Duties & Responsibilities:
80% - Program Support
Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
Maintains departmental productivity and quality standards.
Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction.
Serves as a resource for other team members.
15% - Administrative Support
Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department.
Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.
Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction.
Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery.
Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures.
5% - Completes other projects and duties as assigned.
Minimum Qualifications:
High School diploma or equivalent required.
6 months of experience in a call center capacity required.
Typing speed of 35 words per minute (WPM) required
Preferred Qualifications:
6 months of Medi-Cal/Medicaid or health services experience.
Customer Service Representative
Agent Job 49 miles from Redlands
We are seeking a dedicated Client Services Representative with a background in banking and at least 1+ year of call center customer service experience. The ideal candidate will be the first point of contact for our clients, providing support on a range of banking and treasury management products. This role requires exceptional communication skills, strong attention to detail, and the ability to thrive in a fast-paced, team-oriented environment.
Key Responsibilities:
Respond to customer inquiries via phone and email in a structured, queue-based environment
Act as the primary operational and product point of contact for clients
Proactively monitor accounts for overdrafts and resolve issues such as source of funds confirmation
Partner with internal departments to resolve ad-hoc client inquiries and ensure a seamless client experience
Support onboarding activities and due diligence to meet regulatory and company compliance requirements
Provide support for treasury management products and services
Train clients on banking and treasury products to ensure efficient use and implementation
Identify, investigate, and resolve client issues, coordinating with sales officers, vendors, and Relationship Managers
Analyze customer account processes and assist with compliance verification
Escalate and report compliance-related findings for resolution
Required Qualifications:
1+ years of call center or customer service experience
Banking experience is required
Strong attention to detail and organizational skills
Proven ability to multitask in a deadline-driven environment
Proficient in Microsoft Office Suite, especially Outlook and MS Teams
Excellent verbal, written, and interpersonal communication skills
Team-oriented mindset with a customer-first approach
Customer Service Representative (Teller) Bilingual Mandarin Preferred
Agent Job 36 miles from Redlands
Primary Function of this role is to provide superior customer service when interacting with the customers of the Bank while processing customer transactions, which include but not limited to processing of deposits and withdrawals, check cashing, mail/phone transactions, fund transfers and wires, and cashier's check selling; verify appropriateness of customers' documents, and support file maintenance. In addition to facilitate with account opening/maintenance/renewal/closing process as a backup for account service function.
ESSENTIAL FUNCTIONS:
Customer Service
(50%)
Process daily cash/non-cash transactions activities and daily cash balancing. Accept and process loan payment, federal tax deposit, and all deposits and payments presented by customers, mails, and courier services.
Provide superior customer service in all functions and departments related to customer transactions and account services.
Accept and input stop payments and hold on funds upon requests.
Process wire transfers (daily wire log, wire agreements, wire request sheet, etc.)
Operations (30%)
ยท Perform daily branch cash recap, vault register, daily operational working supply verification, check registration log and verification of large incoming clearing items. Backup and process the dual custody of ATM balancing, night deposit, Bank by mail, carrier process, and other assigned process.
Account Maintenance (20%)
Facilitate with account opening/maintenance/renewal/closing process, which includes account opening/renewal/redemption/closing, request of Debit/ATM card activation and address change, and other required account maintenance for backup Account Service function.
OTHER RESPONSIBILITIES:
Make customer referrals (especially Affluent customers) and cross-sell of Bank products to support the branch to achieve financial goals.
Successfully complete all mandatory training on related Bank's and BSA compliance as well as other laws and regulations as assigned and in a timely manner.
Perform other duties as assigned
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
ยท 1+ year of customer services experience in the branch banking industry or related environment.
ยท Knowledge of banking products and procedures including teller procedures and policies, audit procedures, and Bank's laws and regulations
ยท Detail oriented and previous cash handling is preferred.
ยท Basic PC skills and be familiar with e-Commerce, e-Banking, and Branch Banking-related information technology
ยท High School diploma or equivalent with anticipation of continuing education towards degree
Fluent in English and Chinese (mandarin preferred) is a major plus
PHYSICAL DEMANDS:
Minimum mobility to work in an office setting; sit for prolonged period of times; operate office equipment including use of a computer keyboard; and reach with hands and arms. Employees are occasionally required to walk and stand and lift and move records and documents weighing 30 pounds or less
COMMUNICATION DEMANDS:
Attention to detail, strong organizational, communication, interpersonal, self-motivated, and analytical skills, ability to interact with all levels of management and staff.
WORK ENVIRONMENT:
ยท Standard office environment. Noise level in work environment is usually average. Hear in the normal audio range with or without correction. Specific vision abilities required by this job include close vision and the ability to adjust focus. Occasional off site client meetings and site visits.
Compensation
The base pay range for this position is USD $17/Hour - USD $20/Hour plus full benefits. Exact offer will be determined based on job-related knowledge, skills, experience, and location.
CTBC Bank is an Equal Opportunity, Affirmative Action Employer. Minorities, women, and individuals with disabilities are encouraged to apply. We provide equal opportunity in all employment matters without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age, genetic information, veteran status or any other characteristic protected by federal, state, or local law, for all qualified applicants and CTBC Bank employees.
Bilingual Life Insurance Agent - Spanish
Agent Job 48 miles from Redlands
Salary: $18.0 - $32.0/hour Experience: 1 Year(s) ROLE DESCRIPTION: Paul Hernandez - State Farm Agency in La Mirada, CA is seeking a qualified and empathetic professional for the role of Bilingual (Spanish) Life Insurance Agent - State Farm Team Member. As a customer-oriented expert, you will market Life/Health insurance services and products to benefit customers and their families.
Your sales experience equips you to continually grow your income as you provide the necessary support and reassurance. As a strategic and emotionally intelligent resource to the community, we are excited to expand our successful agency with your skillset.
RESPONSIBILITIES:
Consult on life insurance products to customers.
Assist customers with life insurance applications and claims.
Provide customers with information on life insurance plans and options.
Maintain compliance with life insurance regulations.
BENEFITS:
Base Pay plus Monthly Commissions
Paid Time Off (vacation and sick days/personal)
Paid Holidays
Free Life Insurance
QUALIFICATIONS:
Life and Health license (required)
Bilingual English/Spanish (required)
Knowledge of life insurance products and services
Strong sales and customer service skills
Previous experience in life insurance sales preferred
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PM24
PIc1a5bf01f914-37***********2
Customer Service Representative
Agent Job 42 miles from Redlands
The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Skills:
JDE and ERP experience
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
Ability to work independently and manage one's time.
Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as Microsoft Word and PowerPoint.
Education/Experience:
High school diploma or GED preferred.
2-4 years customer service related experience required.
Air Interdiction Agent
Agent Job 46 miles from Redlands
Pilot CBP Air Interdiction Agent
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand APPLY TODAY!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region: Homestead, FL and CAMB: Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
GS-11, 1st year annual pay - $106,588
GS-12, 2nd year annual pay - $127,754
GS-13, 3rd year annual pay - $151,817
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115
GS-12, 2nd year annual pay - $137,974
GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906
GS-12, 2nd year annual pay - $153,305
GS-13, 3rd year annual pay - $182,302
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time:
Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025)
UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a
temporary
increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -
Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility
: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision
Isabella
v.
Dept of State,
the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply
There Are Three Ways to Apply to Become an Air Interdiction Agent:
Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_********************** along with a copy of your resume; OR
Apply on USAJOBS ; OR
Apply on Airline Apps.
Stay Updated Opt into CBP's talent repository
(highly recommended)
by selecting the
Contact a Recruiter
button. For
Position of Interest
select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.