Agent Jobs in Ramapo, NY

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  • Sales Agent - No Experience Necessary

    Dish 4.4company rating

    Agent Job In Roseland, NJ

    $20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. Department Summary Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. What's In It For You? Career Growth: Opportunity is our best benefit! You'll have the opportunity to promote two levels within your first year based on performance! Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! Rewards and Recognition Program: Offering high-value prizes, elaborate trips, food perks and so much more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP) Continued Education: Tuition Reimbursement to support your career development Application Process Overview: After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire! Job Duties and Responsibilities What You'll Be Doing: Successfully position and sell DISH and Boost Mobile products and services to new and existing customers Assess each customer's needs and offer the best valued solution Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages Provide excellent customer service to build and maintain customer relationships Our Paid Training Program Offers You: Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing Robust mentorship program to support New Hire onboarding Skills, Experience and Requirements Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability Integrity: Adheres to ethical standards, honesty, and transparency in all interactions Persuasion: Influence others' decisions and actions through clear communication, compelling arguments, and the effective demonstration of value Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen Salary Ranges Compensation: $20.50/Hour - $34.87/Hour Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
    $68k yearly 2d ago
  • Insurance Sales Agent

    Bankers Life 4.5company rating

    Agent Job In New Rochelle, NY

    Are you driven by a highly competitive compensation structure? Is securing your financial independence and inspiring others to do the same important to you? Whether you are new to insurance sales or an experienced financial professional looking to accelerate your career, joining Bankers Life can propel your success. Make a difference in your community by guiding people through their retirement needs and situations. In this role, you will assess clients' financial needs, provide expert life and health insurance recommendations, and deliver exceptional customer service. As a Bankers Life team member, you will develop while building lasting relationships. Money Matters 1st year: $40,000 - $65,000 3rd year: $60,000 - $90,000 5th year: $75,000 - $130,000 The above income ranges are averages across all Insurance Sales Agents. You Inspire Us At Bankers Life we pride ourselves on your career development, backing our team members to reach new heights with our three career tracks: Financial Professional - Develop a deep understanding of our products and become a top producing veteran agent with passive income streams. Jump in right away as an Insurance Sales Agent and start building your product knowledge and career momentum. Sales Leadership - Hit the ground running and ascend with our mentorship as a leader on our management team. Build and lead your own team; transition to a management role can happen as early as your second year. Financial Representative/Financial Advisor - When the time is right, expand your career into wealth management. Fully paid study programs for insurance licensing, SIE, Series 6, Series 7, Series 63, Series 66, Series 65, and CFP . Our career paths and training programs provide the support you need to take your career in any direction you choose and the flexibility to move through the different paths when it's right for you. We Empower You Participate in training, named as an Apex Award Winner by Training magazine consecutively since 2012 Take pride in your career development with our three career tracks: Financial Professional, Sales Leadership and Investment Advisor Earn highly competitive commission structure, passive income opportunities and bonus programs, retirement savings program and more Benefit from sales leads, marketing tools, mentorship and leading technology at your fingertips Immerse in all expenses paid trips and conventions Bankers Life , a subsidiary of CNO Financial, is a Fortune 500 company with a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission: ********************************
    $75k-130k yearly 54d ago
  • Temp to Hire Customer Service Rep. In Saddle Brook - Up to 55k!

    Beacon Hill 3.9company rating

    Agent Job In Saddle Brook, NJ

    Our client, a fast-growing food and beverage manufacturer based in Saddle Brook, NJ, is seeking a Customer Service Representative to join their team. They are looking for a motivated, reliable, and enthusiastic individual to provide support to customers, field teams, and distributors. About You: High school diploma or equivalent required; associate degree preferred Strong multitasking skills and the ability to stay organized under pressure Excellent verbal and written communication skills Proven attention to detail and accuracy in data entry Comfortable with basic computer systems and software (e.g., Microsoft Office, order entry systems) Ability to work both independently and as part of a collaborative team Bilingual in English & Spanish is a plus Previous customer service or call center experience is a bonus, but not required About the Job: Answer inbound calls and respond promptly to customer inquiries Accurately enter and update customer orders in the system Monitor and follow up on order statuses, ensuring timely deliveries Address and troubleshoot customer concerns; escalate issues as necessary Collaborate with internal departments, field personnel, and distribution partners to coordinate order fulfillment Maintain a high standard of professionalism, empathy, and responsiveness in all customer interactions Thrive in a fast-paced, ever-changing environment while managing multiple priorities Our client is seeking an eager and professional individual to join their fast-paced team on a temp-to-hire basis. This is a fully onsite position, five days a week, with a potential permanent salary of up to $55,000 per year. If you're interested in this opportunity, please apply today with a Microsoft Word version of your resume! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you! Beacon Hill. Employing the Future (TM)
    $55k yearly 2d ago
  • HealthMarkets Insurance Agent

    Healthmarkets 4.9company rating

    Agent Job In Newark, NJ

    If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622
    $72k-84k yearly est. 15d ago
  • Customer Service Representative- ERISA Fidelity Department

    Colonial Surety Company

    Agent Job In Woodcliff Lake, NJ

    Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!
    $45k yearly 23d ago
  • Ocean Export Agent

    CEVA Logistics 4.4company rating

    Agent Job In Lyndhurst, NJ

    Monday - Friday 8:30AM - 5:00PM MUST HAVE OCEAN EXPERIENCE. Job Responsibilities: Plans and directs flow of air/ocean traffic moving to overseas destinations. Opens files on the dedicated software system for each shipment. Ships freight, prepares documentation and waybilling, assesses charges, and collects fees for shipments. Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements. Examines invoices and shipping manifests for conformity to tariff and customs regulations. Prepares reports of transactions to facilitate billing of shippers and foreign customers. Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country. Converts foreign currency figures into United States monetary equivalents, or domestic currency into foreign equivalents. Corresponds with foreign network. Is responsible for moving shipments on time. Files documents in an accurate manner. Organizes oneself to handle the volume of activity. Corrects EPO's if requested by the supervisor. Reports all serious difficulties to air/ocean export manager. Prepares quotations which are under the control of the immediate supervisor. Other duties as assigned. Job Requirements: High school diploma or general education degree (GED) 6 months related experience and/or training; or equivalent combination of education and experience.
    $52k-68k yearly est. 13d ago
  • Front Desk Operations - Customer Service Representative

    Alts (Fka Alteration Specialists

    Agent Job In Greenwich, CT

    alts | Alteration Specialists of New York is looking for a Front Desk Operations Professional We are looking for a dynamic professional Front Desk Operations team member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time or part-time role in New York City, Brooklyn, NY, Hoboken, NJ & Greenwich, CT, with competitive pay, full benefits, and opportunities for future growth. Compensation FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles. Responsibilities Front Desk - Office Management Maintain a professional, warm, welcoming office environment Greet all clients, manage check-ins, pickups and payment Answer all inbound calls to the Alteration Specialists Studio Manage all client bookings and appointments Process new transactions and ensure internal reporting is correct Responsible for ordering, tracking and managing office inventory, supplies and purchases Ensure all outsourced garments are appropriately tagged, distributed and delivered Manage the flow of fitting room processes and appointments Customer Service Quick, warm, and on-brand customer communication across emails, calls and in-person Thoughtful and authentic recommendations to customers through a deep understanding of their need Thoughtful interaction with each customer Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team Contribute ideas to company policies to create an even better customer experience Operations Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio Ensure all tickets are properly created, and processed throughout the garment's life cycle with Alteration Specialists Properly record and document all RFA's, refunds and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency Attributes You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease. You are a skilled communicator. You're both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion. You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in. You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list. You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe. You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization's objectives. You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development. Experience Experience in customer service related roles preferred Prior responsibilities in the fashion industry, and communications management desired. Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired. *This is an entry-level role.* Why the Role is Compelling As the Front Desk Operations - Customer Service Representative for an alts | Alteration Specialists team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client's life. You would establish rewarding relationships with the studio's clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff.
    $18-20 hourly 25d ago
  • Customer Service Rep

    Ultimate Staffing 3.6company rating

    Agent Job In Teaneck, NJ

    Full Ultimate staffing is assisting one of our clients a family-owned dairy and food distribution company seeking motivated Customer Service Representative to join their team. We are a high-volume call center (No cold calling) that revolves around the needs of our customers. We serve a wide range of customers including restaurants, schools, hospitals and nursing facilities, independent grocers, specialty retailers. We separate ourselves from competition by providing world class service and seek team members who share a passion to serve. Please reach out to us and find out how you can become a member of our team. JOB DESCRIPTION Making inbound/outbound calls Heavy Order entry/data entry Speak clearly and professionally with customers Work independently and with a team to accomplish daily objectives Serves customers by providing product and service information and resolving product and service problems. QUALIFICATIONS 1 year customer service experience Computer Proficiency This job requires a heavy amount of email communications. Must be proficient in email/ Outlook Spanish/English Bilingual is not required but a huge a plus Basic knowledge of Word and Excel Ability to multitask Positive Attitude Reliable Attendance a must Must be able to commute daily to Teaneck NJ Remote : This is not a remote option, it is an in office position. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Normal Shift is 10am-6pm or possibly 11am-7pm Monday-Friday Occasional Sunday shift available Payrate - $21- $22/hr All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $21-22 hourly 2d ago
  • Customer Service Representative

    CRG 4.7company rating

    Agent Job In Newark, NJ

    Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth. They are looking for a Customer Service Representative to join their team. In this role, you will be responsible for delivering excellent service to customers, business partners, and drivers. Your role will involve supporting the efficient handling of customer inquiries, processing damage claims, and maintaining accurate data entry. Opportunity: 25-week contract Compensation: $18/hour Schedule: Monday-Saturday 9am - 5:30pm; Thursday off Location: Newark, NJ Responsibilities: Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess, and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders Qualifications: 1+ years of related experience preferably within a call center environment High school diploma or equivalent Strong customer service skills and the ability to satisfactorily resolve issues CRG Benefits CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment! Benefits Options : Medical / Health Insurance ( Multiple Plan Options ) HSA and FSA Options ( CRG will match $500 of your HSA contributions!) Vision and Dental Insurance Virtual Visits for Urgent Care, Psychiatry, and Therapy 401K - CRG matches up to 4%! Life and AD&D Insurance Long-Term & Short-Term Disability Insurance Accident, Hospital, & Critical Illness Insurance JN003
    $29k-36k yearly est. 7d ago
  • Bilingual Customer Service Representative- Mortgage Services

    Valley Bank 4.4company rating

    Agent Job In Wayne, NJ

    The Customer Service Representative is the primary contact for VNB Mortgage Services loan customer inquiries. The CSR will respond to all oral and written communication. Responsibilities include but are not limited to: Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requests, and general loan inquiries/information. Assist the Payoff/Satisfaction Department in the preparation of payoff statements for borrowers, settlement agents and VNB Closing Department. Review in detail the complexity of initial and annual escrow analysis statements with borrowers. Prepare amortization schedules. Respond to basic tax and insurance questions. Review and resolve all customer service complaints. Receive and process borrower telephone payments (speed pay). Provide excellent customer service to mortgage borrowers. Assist other areas of the Department as needed. Required Skills: General understanding of the multifunctional mortgage servicing department. Ability to add, subtract, multiply and divide in all units of measure. Ability to write routine correspondence. Ability to think independently and make appropriate decisions. Ability to perform multiple tasks through effective prioritization and time management, and demonstrate attention to details. Strong analytical and reconciliation abilities. Strong computer skills including electronic mail, routine database activity, word processing, spreadsheets, graphics, etc. Strong telephone skills. Required Experience: High School Diploma or GED and a minimum of two years' prior customer service or call center experience. Mortgage Servicing experience preferred.
    $30k-38k yearly est. 19d ago
  • Customer Service Representative

    Brimar Industries 3.3company rating

    Agent Job In Garfield, NJ

    In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met. This role handle inquiries, resolve issues, and contributes to a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities include but are not limited to: Respond promptly but no later than 24 hours, to customers' inquiries via calls, emails and chat (approx. 75-100 per day) and continue to correspond with them until ticket is closed. Be a product expert and provide accurate information regarding products, customer orders and services. Assist customers with choosing quantity availability, material, colors, sizes and accessories for orders Assist customers with order placements, replacements, modifications, and cancellations and troubleshoots incorrect orders. Works directly with CSR manager to obtain customer discounts on incorrect or replacement orders, if necessary. Process customer credits in sales entry system for accounting team to refund timely Resolve customer complaints efficiently and effectively. Maintain detailed records of customer interactions and transactions. Assist customers with status updates by checking ERP system or providing shipping tracking numbers Collaborate with manufacturing team to process rush and large quantity orders Liaison between shipping manager and customer regarding ship dates, shipping address verifications, and BOLs. Works with estimating and purchasing department for custom order quotes and drop ship orders. Create production sheets for custom signage for the graphics department Requests tax exempt certificates from the customer, if applicable Perform data entry tasks accurately to ensure client information is up to date in the company ERP system. Skills and Qualifications: Experience in a call center or customer support environment is preferred. Associate's degree or higher preferred. Strong sales skills with the ability to upsell products when appropriate. Proficient typing skills for efficient data entry. Excellent verbal and written communication skills in English; proficiency in Spanish is a plus. Ability to utilize computer systems effectively for client services and data management. Strong problem-solving skills with a focus on customer satisfaction. Ability to work well under pressure while maintaining professionalism.
    $30k-38k yearly est. 10d ago
  • Customer Service Representative - HPN

    Signature Aviation 4.2company rating

    Agent Job In White Plains, NY

    Signature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner. CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature's procedures. Although customer service is a top priority, a large number of the CSR's daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings. A CSR is expected to: Work as part of a team to provide everyone with a friendly welcome to Signature Collaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met. This includes ensuring an efficient and accurate transfer of information through various methods between and among customers, the FBO, other company departments and external parties Increase customer satisfaction by understanding and promptly addressing customers' needs, which may include identifying and offering additional Signature services. Respond to vendor, customer, and team member questions/concerns in an efficient and effective manner Accurately receive, dispatch and completely process customer purchases and fuel transactions in accordance with company procedures Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by Signature's customers and other visitors Replenish complementary beverages/supplies, as outlined in the facility appearance standard Enforce good cleanliness practices through daily inspections in assigned areas for good hygiene, neatness, and compliance with regulations and policies, and take corrective actions as needed Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation, catering and customs appointments as requested Assist pilots with access to airport and weather information, portals and computers Assist visitors with their luggage in the FBO and outside to/from aircraft Marshall aircraft, wing walking, placing chocks and cones, and assist line service personnel as needed Abide by emergency response procedures when/if critical events occur Recommend improvements to Signature's standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel Exhibit a positive attitude, consideration and courtesy to everyone at all times Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport Create accurate records pertaining to time worked and activities and services performed Other duties as requested RESPONSIBILITIES The following are essential to the job, in addition to those listed above and on the chart in this description. While a CSR largely works inside the FBO, some components of this position are performed outside on the airport ramp. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks performed outside may be near stationary and moving aircraft (including spinning propellers and engines). Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and/or holidays as scheduled. Ability to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like. Clearly communicate in English and with the proper tone in person, via telephone, fax, radio communicators, and in various forms of writing such as data entry, email and hand-written documents Operate a multi-line telephone and use the company-approved greeting. Drive cars, vans or other shuttles in some locations, where applicable. Ability to detect phishing attempts and avoid attempts by others to infiltrate the Company computer network through practicing safe computer use and complying with company IT policies. Independently and proactively (i) anticipate customer needs/requests, (ii) perform open job tasks, and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders. Proficiency in computer operations (internet, email, Word) and typing, with an ability to learn new software. Work well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions. Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality and professionalism and always with a sense of cultural awareness and sensitivity. Ability to prioritize and perform multiple tasks simultaneously. Ability to lift light to moderately heavy items from the floor and into an aircraft and vice versa. Ability to read small print. QUALIFICATIONS To qualify for this position, applicants and those in the role must have: High School diploma or general education degree (GED) Minimum of 18 years of age. A valid state license is required where applicable (based on locations where driving is required). A professional appearance Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies. Must be legally authorized to work in the country of employment. Ability to successfully and timely complete Signature's training programs Ability to use a computer and email, including passing computer-based training modules. Strong verbal and written English communication skills. Ability to work flexible schedules and in various weather conditions. Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time) Preferred: Three (3) to six (6) months experience and/or training in aviation, FBO, hospitality, customer service or another related field Preferred: knowledge of radio procedures and protocols Pay ranges vary based on multiple factors, including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay starting rate for this position is $19.25 / hour, per the collective bargaining agreement. ABOUT US Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service. We are renowned for delivering an exceptional guest experience and seek like-minded team members to ensure that every interaction reflects our commitment to excellence and hospitality. From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
    $19.3 hourly 1d ago
  • Hotline Agent

    Diagnostica Stago 4.2company rating

    Agent Job In Parsippany-Troy Hills, NJ

    will be remote. Provides phone support on instruments, reagents and application for Stago Customers. Troubleshoots with customer in order to resolve issues by phone, and dispatch FSE/TSS as applicable. Utilize resources and tools to expedite problem resolution. Records all required documentation while remaining compliant to all applicable SOPs. Drives customer satisfaction through professional and timely issue resolution. Hours: Monday - Friday, 1:00pm-9:30pm Eastern Essential Duties & Responsibilities Provides Technical telephone troubleshooting to customers concerning instrumentation reagents and applications. Analyzes, diagnoses and provides troubleshooting support to Stago customers. Provides customer retraining by phone concerning instrument operation, application, troubleshooting and maintenance. Develop Stago Digital Product knowledge and understanding in order to aid/support Stago's Digital Product Sales and Marketing initiatives and strategies through interactions with customers during support activity Provides remote support to all Stago Digital Products, including Coag.One, and Middleware Responsible for all aspects of dispatching and call documentation per SOP. Provides feedback to the Hotline Manager concerning instrument or reagent open issues. Determines need for FSE or TSS field intervention and dispatches when needed. Demonstrates high level of knowledge regarding all instruments and reagents provided by Diagnostica Stago. Escalates complex issues to the appropriate persons, as indicated in departmental SOPs. Ensures all instruments and reagents are functioning to Stago specification Drive Customer Satisfaction by interacting with the customer in a professional manner. Assists with special projects as assigned by management. Education & Requirements: Bachelor's degree in related field from an accredited four-year college or university required, Medical Technology/Medical Laboratory Technology/Engineering preferred; Minimum 3-5 years related experience with Hemostasis experience required. Stago product knowledge a plus. Field support experience preferred. ASCP preferred. Up to 20% travel. Ability to travel domestic or internationally, if needed. Skills: To perform this job successfully, an individual should have knowledge of Database and Internet software; Windows. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence describing technical issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Type 30 words per minute. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
    $46k-85k yearly est. 59d ago
  • Entry Level Customer Communications Representative

    AM Consulting 4.3company rating

    Agent Job In Union City, NJ

    Customer Communications Representative Job Purpose: Attract and Serve customers by providing product and service information through community outreach and marketing promotions! Do you want to be a manager but don't have the experience? In this position, you can also get involved in our management training! Customer Communications Representative Job Duties: Attract potential customers by answering product and service questions. Suggest information about products and services. Open customer accounts by recording account information. Resolve product or service problems by clarifying the customer's complaint. Recommend potential products or services to management by collecting customer information and analyzing customer needs Contribute to team effort by accomplishing related results as needed Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking Some Reasons Why We're Excited! Meet great people and Network! Work with Fortune 500 Clients! Be a part of a team! Opportunities for Progression! Stimulating Environment! Opportunity to Travel! Send in your resume if you're a team player with a positive attitude! #LI-Onsite
    $34k-45k yearly est. 3d ago
  • Work From Home Ticketing Agent

    Newport Associate 4.6company rating

    Agent Job In Newark, NJ

    Are you passionate about travel, events, and helping others create unforgettable experiences? Turn your passion into a rewarding career! No prior experience is necessary-just bring your enthusiasm, and we'll provide the training and tools you need to succeed. What You'll Do: Book Travel & Events: Assist clients in booking air travel, hotels, car rentals, cruises, sporting events, concerts, activities, and travel insurance. Community Outreach: Connect with local communities, including wedding planners, college planners, hairdressers, and trade shows, to build relationships and expand your client base. Utilize Social Media: Leverage social media platforms to promote your services, attract new clients, and share travel tips and deals. Track Bookings: Use your own dedicated website to manage and track client bookings, ensuring seamless service and organization. What We Offer: Comprehensive Training: We provide free certification and daily Zoom training sessions on various topics to ensure you're fully equipped to thrive in your role. Mentorship: Benefit from the guidance of experienced mentors who are available to support you every step of the way. Flexible Work Environment: All you need is Wi-Fi and a computer or smartphone to get started. Work from anywhere and enjoy the freedom of a flexible schedule. Why Join Us? No Experience Needed: We're looking for motivated individuals eager to learn and grow. We'll teach you everything you need to know. Supportive Community: Join a team of like-minded individuals who share your passion for travel and events. Collaborate, learn, and celebrate successes together. Ready to embark on an exciting new journey? Apply today and start building the career of your dreams!
    $23k-27k yearly est. 51d ago
  • VIP Reservations Agent

    Avalon Transportation 4.2company rating

    Agent Job In North Arlington, NJ

    Schedule: Full time: Various Shifts Available including Overnight Salary: Starting at $16 - $20 per hour, based on experience Sign-on Bonus Available Successfully fulfill the client's transportation needs and enter that information correctly into the reservation or dispatch systems. Responsibilities and Duties: Responsible for answering incoming calls, email requests and online booking requests for service from client. Accurately input reservation request and any necessary changes into all appropriate computer systems in a concise and professional manner. Keeping up to date on Avalon's products, services, policies and procedures. Reconfirm future reservations with clients. Build rapport with clients by becoming knowledgeable about their account, special needs and particular preferences. Responsible for continuously monitoring all incoming reservation channels (phone, multiple email inboxes, online bookings) and answering all inquiries about the company, service, rates and travel time promptly and professionally. Handles reservations for affiliate work and farms orders to affiliate network as needed. Monitors the status of national rides to ensure clients are receiving excellent customer service from our affiliate network. Identifies and resolves any problems with incoming orders; escalate as needed. Proactively and professionally handle customer service complaints and escalate issues as appropriate to respective department heads. Accurately help build client profiles and accounts by informing accounting of new account information obtained from client calls. Performs basic dispatch functions as needed such as: coding, calling affiliates, obtaining chauffeur details and securing and sending new trips. Responsible for checking all work at the end of shift. Handles and secures greeters when needed. Other duties as assigned Benefits: 401(k) Dental insurance Health insurance Vision insurance
    $16-20 hourly 60d+ ago
  • Remote Booking Agent - No Experience Required

    S D D Travel

    Agent Job In Greenwich, CT

    Are you searching for a flexible and rewarding career that you can kick off from the comfort of your home? We're looking for passionate, motivated individuals to join our team as Booking Agents to help clients plan unforgettable travel experiences! No experience necessary-just a love for travel, a positive mindset, and the eagerness to learn. As a Booking Agent, You'll: Arrange Travel Plans: Research and book flights, hotels, cruises, car rentals, and event tickets customized to each client's needs. Deliver Outstanding Service: Guide clients in planning their trips, answering their questions, and ensuring their travel goes off without a hitch. Stay In the Know: Keep up with the latest travel trends, destination info, and promotions. Market Your Business: Share great travel deals, network with potential clients, and build your client base. Support Clients: Communicate with clients before, during, and after their trips for a seamless experience. What We're Looking For: A passion for travel and a desire to help others create memorable experiences Strong communication and organizational abilities 18 years or older, legally authorized to work in the US Access to a smartphone with internet (laptop preferred but not necessary) No experience required-training is provided! What You'll Enjoy as a Booking Agent: Work Flexibility: Set your own schedule and work from anywhere with an internet connection Travel Discounts: Enjoy exclusive travel perks including discounts on flights, accommodations, and more Professional Training: Become a certified travel expert with comprehensive training Business Resources: Access a personalized website, marketing tools, and continuous support Licensed & Insured: Operate confidently with E&O insurance and fraud protection Unlimited Earning Potential: Earn commissions from bookings and grow your income as your client base expands Why This Role is a Perfect Fit for You: This position is ideal for self-driven individuals who have a passion for travel and want to work on their own terms. Whether you want to supplement your income or build a full-time career, this opportunity offers flexibility, growth potential, and the chance to turn your passion into a rewarding business. Take charge of your future today! Apply now to become a Remote Booking Agent and help clients create dream vacations all over the world!
    $37k-66k yearly est. 60d+ ago
  • HealthMarkets Insurance Agent

    Healthmarkets 4.9company rating

    Agent Job In Jersey City, NJ

    If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622
    $72k-84k yearly est. 15d ago
  • Air Export Agent

    CEVA Logistics 4.4company rating

    Agent Job In Lyndhurst, NJ

    Monday - Friday 8:30AM - 5:00PM MUST HAVE AIR EXPERIENCE Job Responsibilities: Receives freight, documentation and waybilling; assesses charges; and collects fees for shipments. Opens a file on the dedicated software system for each shipment received. Responds to inquiries by fax, e-mail or telephone. Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements. Examines invoices and shipping manifests for conformity to tariff and customs regulations. Contacts customs officials to affect release of incoming freight and resolve customs delays. Itemizes charges, prepares freight bills, accepts payments and issues refunds. Notifies consignees of delays in departure of shipment. Provides POD's to shippers if requested. Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country. Converts foreign currency figures into United States monetary equivalents, or domestic currency into foreign equivalents. Calculates duties or tariffs to be paid on merchandise. Corresponds with foreign companies. Other duties may be assigned. Job Requirements: 6 months to one year related experience and/or training; or equivalent combination of education and experience.
    $49k-67k yearly est. 2d ago
  • Hotline Agent

    Diagnostica Stago 4.2company rating

    Agent Job In Parsippany-Troy Hills, NJ

    will be in our Parsippany, NJ location. Hours: Monday - Friday, 7:00am-3:30pm Summary: Provides phone support on instruments, reagents and application for Stago Customers. Troubleshoots with customer in order to resolve issues by phone, and dispatch FSE/TSS as applicable. Utilize resources and tools to expedite problem resolution. Records all required documentation while remaining compliant to all applicable SOPs. Drives customer satisfaction through professional and timely issue resolution. Essential Duties & Responsibilities Provides Technical telephone troubleshooting to customers concerning instrumentation reagents and applications. Analyzes, diagnoses and provides troubleshooting support to Stago customers. Provides customer retraining by phone concerning instrument operation, application, troubleshooting and maintenance. Develop Stago Digital Product knowledge and understanding in order to aid/support Stago's Digital Product Sales and Marketing initiatives and strategies through interactions with customers during support activity Provides remote support to all Stago Digital Products, including Coag.One, and Middleware Responsible for all aspects of dispatching and call documentation per SOP. Provides feedback to the Hotline Manager concerning instrument or reagent open issues. Determines need for FSE or TSS field intervention and dispatches when needed. Demonstrates high level of knowledge regarding all instruments and reagents provided by Diagnostica Stago. Escalates complex issues to the appropriate persons, as indicated in departmental SOPs. Ensures all instruments and reagents are functioning to Stago specification Drive Customer Satisfaction by interacting with the customer in a professional manner. Assists with special projects as assigned by management. Education & Requirements: Bachelor's degree in related field from an accredited four-year college or university required, Medical Technology/Medical Laboratory Technology/Engineering preferred; Minimum 3-5 years related experience with Hemostasis experience required. Stago product knowledge a plus. Field support experience preferred. ASCP preferred. Up to 20% travel. Ability to travel domestic or internationally, if needed. Skills: To perform this job successfully, an individual should have knowledge of Database and Internet software; Windows. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence describing technical issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Type 30 words per minute. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
    $46k-85k yearly est. 60d+ ago

Learn More About Agent Jobs

How much does an Agent earn in Ramapo, NY?

The average agent in Ramapo, NY earns between $28,000 and $119,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Ramapo, NY

$57,000
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