Licensed Insurance Customer Service
Agent Job 48 miles from Picayune
Salary: $45000.0 - $80000.0/year Experience: 0 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Base Salary plus great bonus plan and commissions
Paid Time Off (vacation and personal/sick days)
401(k) Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license
Life and Health license
Bilingual Spanish/English a plus!
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PM24
PIa2bf629c0acd-26***********0
HealthMarkets Insurance Agent
Agent Job 46 miles from Picayune
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Licensed Insurance Agent
Agent Job 38 miles from Picayune
Insurance
Customer Service Representative
Agent Job 38 miles from Picayune
Quality Logistics Systems, Inc. is a third-party logistics and transportation company with over 30 years of experience, specializing in personal, quality customer service and extensive warehousing expertise. The company is based in Dallas, TX, and Meridian, MS. This Job in for Meridian, MS.
Qualifications:
High School graduate or equivalent
Customer service experience - 2 years
Basic computer knowledge
MS office knowledge
Job Duties:
1. Provides customer service
1.1 Monitors outbound loads for on-time delivery
1.2 Follows up on difficult problem calls to ensure customer satisfaction
1.3 Interacts daily with Logistics division on pending shipments and problem situations
1.4 Participates in conference calls with customer on customer service issues
1.5 Gives prompt and accurate responses to customer requests and inquiries
1.6 Sends samples to customer personnel or customers upon request
2. Oversees Transportation
2.1 Monitors inbound shipments to ensure 100 % order fulfillment
2.2 Interacts daily with Logistics division to ensure available equipment and on-time delivery
2.3 Works directly with carriers on problems/issues
2.4 Monitors overages, shortages, and damages and enters returns into Salesforce
3. Communication
3.1 Encourages harmony and communication between team members and co- workers to achieve goals, deadlines and solve personnel problems as needed
3.2 Works with managers and supervisors to continually improve on QLS' success and establish future goals and needs
4. Performs Office Services
4.1 Submits miscellaneous billing
4.2 Orders office/warehouse supplies
4.3 Address problems with customer IT.
4.4 Creates/Maintains EWM login/processor information for employees using customer system.
4.5 Maintain main office area for visitors
Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection
Agent Job 45 miles from Picayune
Air and Marine Operations (AMO), a component of U. S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent .
AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process.
Notably, seasoned pilots and those with military training are in demand- APPLY TODAY Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR LEAP).
GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR LEAP 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR LEAP 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements Citizenship : You must be a U.
S.
Citizen to apply for this position.
Residency : You must have had primary U.
S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS).
In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS.
The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d), or creditable service covered by Title 5 U.
S.
C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.
S.
C.
8336(c) or Title 5 U.
S.
C.
8412(d).
Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.
S.
C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_recruitingcbp.
dhs.
gov along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps .
Stay Updated - Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button.
For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions.
You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
2025-2026 School Safety Agent
Agent Job 37 miles from Picayune
The Safety Agent is responsible for: * Welcoming and greeting students, staff, and visitors with courtesy, professionalism, and respect * Establishing a rapport with the students, faculty, and staff to provide an atmosphere that is safe, secure, and conducive to learning
* Control access to the building's entrances and exits
* Report inappropriate activities or unauthorized persons on or around campus to the Principal or Director of Finance and Operations (DFO)
* Resolve student conflicts in a safe and professional manner; make referrals to the appropriate staff as needed
* After CPI training, must implement de-escalation techniques when working with students, as required, and may be required to restrain a student
* Secure all packages and deliveries to the school and communicate arrivals to the DFO or Office Manager for instructions on storage and distribution
What We Offer:
* Click here for more information about our innovative compensation system. This role is on the Facility Support Scale and may include bumps for taking on leadership responsibilities, summer work, doing work outside your regular job duties, or longevity with CCS.
* Click here for more information about our award-winning benefits package, which includes fully-paid health insurance, immediate 4% 401k match, employer-paid mental health services, and generous leave policies.
Position Requirements:
* Belief in the mission and values of Crescent City Schools
* At least two years of experience in security is preferred
* Experience in schools and/or around school-aged children preferred
Physical Requirements:
* Regularly required to sit, stand, walk, talk, hear, kneel, crouch, bend, operate a computer and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 50 pounds
* May be required to restrain a student after CPI training
* This is an in-person role
About Crescent City Schools
Crescent City Schools is a nonprofit Charter Management Organization whose mission is to support and develop open-enrollment charter schools that raise student achievement and prepare students for college. Crescent City Schools currently operates three PreK-8th grade open-enrollment charter schools: Harriet Tubman and Dorothy Height Charter Schools on the West Bank and Mildred Osborne Charter School in the Kenilworth neighborhood. Our organization creates life-changing educational experiences for students and, through this work, transforms a city.
At Crescent City Schools, we believe in inspiring people. And we firmly believe our success is driven by dedicated and talented employees. Crescent City Schools is committed to attracting and retaining the best professionals in education with an array of backgrounds, experiences, and perspectives.
Reservations Agent
Agent Job 46 miles from Picayune
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
Role:
Performs a variety of tasks including: making reservations and answering/routing phone call, check out guests, delivering messages, handling complaints, disseminating information. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Must use reservation script, but not sound scripted.
Responsibilities:
Enhances the guest experience by providing exceptional service.
Ensures calls are answered promptly and in accordance to department standards.
Answer incoming phone calls, and/or transfer to appropriate department or guest room
Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc.
Relays "guest requests" to appropriate staff.
Enters text messages for guests into the property's management system as requested; relay guest messages.
Follows established emergency procedures and acts as a communications link in emergency situations.
Processes and/or make reservations, uses guest name, checks availability, quotes rates, explains property amenities, closes sale, explains Track/Picks/Mix, describes Hard Rock Rewards, and enters reservation for transient, casino and group guest into the property management system.
Answers fax and email inquiries.
Confirms and modify reservations.
Ensures that proper sales techniques and strategies are utilized to maximize occupancy, rates and revenue.
Assists guests in fulfilling their requests - room changes, extra amenities, etc.
Posts charges to guest folios when needed.
Assists guests in resolving complaints.
Email/fax guest credit card/gift card authorization forms and guest folios.
Confirm guest reservations weekly.
Pre-charge guest for package reservations.
Processes and submit end-of-shift reports.
Contacts Housekeeping, Guest Services and Facilities department when guests report room issues.
Reviews folios with guest ensuring accuracy; perform checkout.
Adheres to department and property policies and procedures.
Offers luggage assistance and have guest car pulled around with ticket number.
Make dinner reservations
Reserve complimentary concert tickets, gift offers, and casino trips as needed.
Reviews previous reservations and arrivals to check for accuracy.
Qualifications:
High school diploma or GED
Must project a professional and positive image.
High energy level.
Proficiency in typing.
Excellent non-verbal communication skills - good posture, able to establish eye contact, and positive body language.
Must project a professional and positive image.
Ability to handle and carry out instructions.
Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
Must be able to maintain composure under stress in a fast pace work environment.
Must be able to sit for long periods of time.
Basic reading and math skills.
Ability to work a flexible schedule.
Excellent interpersonal and communication skills.
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Ability to understand and promulgate written memos, instructions, regulations.
Training
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
Cybersecurity Awareness for the Workplace
General Employee Safety Training
Hazard Communication
Responsible Gaming Awareness Training
Title 31 Introduction and Overview
Title 31 SAR Incident Reporting Awareness Training*
PCI Credit Card Fraud Prevention
Sexual Harassment Awareness for Frontline
TRMG Title 26 & Form 8300 for Non-Casino Departments *
Working Conditions
Physical Demands How Often Environmental Conditions How Often
Standing O Extreme Cold R
Walking O Extreme Heat R
Sitting C Temperature Changes R
Lifting R Wet R
Carrying R Humid R
Pushing R Noise O
Pulling R Vibration R
Climbing R Hazards R
Balancing R Atmospheric Conditions R
Stooping R Cigarette Smoke O
Kneeling R
Crouching R
Crawling R
Reaching C
Handling C
Grasping C
Feeling R
Talking C
Hearing C
Repetitive Motions C
Eye/Hand/Foot Coordination C
C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
_____ Little physical effort
__X__ Light work
_____ Medium work
_____ Heavy work
_____ Very heavy work
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Independent Medicare Agent- New Orleans
Agent Job 37 miles from Picayune
& The Role
At Connie Health, we're revolutionizing the way older Americans navigate Medicare-but we're doing it together. As an independent agent, you'll have the freedom to grow your business with the full support of our team. We've built a culture of collaboration, innovation, and fun, where success is shared, and no one feels alone. With cutting-edge technology, real-time support, and a community that celebrates wins, we make it easier for you to focus on what matters most: helping seniors find the right Medicare coverage and the best healthcare solutions.
We're looking for licensed, ambitious, and customer-focused Medicare Agents to join our growing team. Our unique approach provides agents with cutting-edge tools, personalized support, and a business model built on trust and long-term relationships. If you're passionate about helping others and want to maximize your earning potential, this is the opportunity for you!
Why Join Connie Health?
Uncapped Earning Potential
Full commission and renewals on business you generate.
Competitive flat fee + yearly renewal for company-scheduled appointments.
Exclusive Access to Cutting-Edge Technology
Company-provided equipment.
Proprietary Connie Health Agent Platform with powerful recommendation and quoting tools.
Streamlined sales process so you can focus on building relationships and closing deals.
Dedicated Support & Training
Backing from Western Asset Protection (25+ years of Medicare expertise).
Internal operations team to assist with technical and sales support.
Ongoing Member Support - Less Hassle, More Sales
Our internal Medicare Advisor team handles post-sale customer support.
We assist your clients with insurance issues and provider selection-allowing you to focus on selling!
What You'll Love About Connie Health
Lucrative commissions & bonuses
Pre-scheduled, qualified leads and appointments - at no cost to you!
Proprietary technology for increased productivity
Continuous training & development
Company-provided equipment
Internal customer service team-less admin work for you!
A mission-driven organization with a collaborative, supportive team
Requirements
Who We're Looking For:
Licensed: Active Health & Life license & AHIP Certification
Experienced: 1-3 years of Medicare sales experience.
Locally Connected: In-depth knowledge of your local healthcare market.
Entrepreneurial: Self-starter with a go-getter mindset.
Tech-Savvy: Comfortable using sales platforms and digital tools.
Flexible: Willing to work non-traditional hours, especially during AEP.
Compliant: Strong understanding of CMS Guidelines.
Retail Agent-Part time
Agent Job 37 miles from Picayune
City Sightseeing New Orleans provides Hop-On Hop-Off tours on Double-Decker, Open-Top buses. Our professionally conducted, entertaining sightseeing tours are the Best Way for visitors to see and enjoy New Orleans convenient, fun, and historically accurate. Great Product Great market!
We are looking for assertive Sales Agents who have the skills and desire to go after potential customers, and provide a high level of customer service have to be outgoing and charismatic, and must Know and Love everything about New Orleans!
Requirements
Skills and Knowledge:
Highly motivated, goal-oriented individual who strives to meet sales goals, and works well both independently and on a team.
Ability to attract and engage customers, promote products and services, and convert sales.
Exceptional verbal communication, listening, and presentation skills to handle customers in a friendly and helpful manner.
Ability to multi-task in a calm and collected manner.
Standing, walking, climbing stairs in exterior and interior spaces for extended periods of time.
Duties:
Providing guests with tour and general visitor information in an efficient manner.
Processing credit card, cash and voucher/coupon sales transactions accurately on the company's hand-held point of sale system.
Meeting daily and weekly sales goals.
Managing guest requests and complaints with satisfactory response to resolution.
Soliciting customer feedback to improve sales and service
Qualifications:
Previous sales and/or cash handling experience
High School education or higher
Good Computer / iPad skills
Benefits:
Competitive Hourly Pay
Ticket Sales Commissions
Medical / Dental / Vision Benefit Options
Paid Vacation
Bonuses
Schedule:
7 Days a week scheduling of Daytime Shifts
Part Time & Full Time Positions
Reservations Agent
Agent Job 46 miles from Picayune
Why Bally's?
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
Role:
Performs a variety of tasks including: making reservations and answering/routing phone call, check out guests, delivering messages, handling complaints, disseminating information. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Must use reservation script, but not sound scripted.
Responsibilities:
Enhances the guest experience by providing exceptional service.
Ensures calls are answered promptly and in accordance to department standards.
Answer incoming phone calls, and/or transfer to appropriate department or guest room
Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc.
Relays “guest requests” to appropriate staff.
Enters text messages for guests into the property's management system as requested; relay guest messages.
Follows established emergency procedures and acts as a communications link in emergency situations.
Processes and/or make reservations, uses guest name, checks availability, quotes rates, explains property amenities, closes sale, explains Track/Picks/Mix, describes Hard Rock Rewards, and enters reservation for transient, casino and group guest into the property management system.
Answers fax and email inquiries.
Confirms and modify reservations.
Ensures that proper sales techniques and strategies are utilized to maximize occupancy, rates and revenue.
Assists guests in fulfilling their requests - room changes, extra amenities, etc.
Posts charges to guest folios when needed.
Assists guests in resolving complaints.
Email/fax guest credit card/gift card authorization forms and guest folios.
Confirm guest reservations weekly.
Pre-charge guest for package reservations.
Processes and submit end-of-shift reports.
Contacts Housekeeping, Guest Services and Facilities department when guests report room issues.
Reviews folios with guest ensuring accuracy; perform checkout.
Adheres to department and property policies and procedures.
Offers luggage assistance and have guest car pulled around with ticket number.
Make dinner reservations
Reserve complimentary concert tickets, gift offers, and casino trips as needed.
Reviews previous reservations and arrivals to check for accuracy.
Qualifications:
High school diploma or GED
Must project a professional and positive image.
High energy level.
Proficiency in typing.
Excellent non-verbal communication skills - good posture, able to establish eye contact, and positive body language.
Must project a professional and positive image.
Ability to handle and carry out instructions.
Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
Must be able to maintain composure under stress in a fast pace work environment.
Must be able to sit for long periods of time.
Basic reading and math skills.
Ability to work a flexible schedule.
Excellent interpersonal and communication skills.
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Ability to understand and promulgate written memos, instructions, regulations.
Training
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
Cybersecurity Awareness for the Workplace
General Employee Safety Training
Hazard Communication
Responsible Gaming Awareness Training
Title 31 Introduction and Overview
Title 31 SAR Incident Reporting Awareness Training*
PCI Credit Card Fraud Prevention
Sexual Harassment Awareness for Frontline
TRMG Title 26 & Form 8300 for Non-Casino Departments *
Working Conditions
Physical Demands How Often Environmental Conditions How Often
Standing O Extreme Cold R
Walking O Extreme Heat R
Sitting C Temperature Changes R
Lifting R Wet R
Carrying R Humid R
Pushing R Noise O
Pulling R Vibration R
Climbing R Hazards R
Balancing R Atmospheric Conditions R
Stooping R Cigarette Smoke O
Kneeling R
Crouching R
Crawling R
Reaching C
Handling C
Grasping C
Feeling R
Talking C
Hearing C
Repetitive Motions C
Eye/Hand/Foot Coordination C
C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
_____ Little physical effort
__X__ Light work
_____ Medium work
_____ Heavy work
_____ Very heavy work
What's in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Geek Squad Senior Agent - Repair Services
Agent Job 50 miles from Picayune
Our CIA Senior Agent is an expert in the fulfillment of Geek Squad services. They are responsible for training and coaching agents to repair and service in accordance with Geek Squad's high standards and Best Buy's Customer promise. The CIA Senior Agent leads a team of Geek Squad Agents in the Precinct and acts as a role model in performing repairs and services. They inspire a world class Client experience and provide motivation that enables exceptional business results.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
Assists Geek Squad Manager or independently assigns staff for client assistance, diagnosis, repair, service, and follow up.
Communicates department goals and other pertinent company information to members of the Precinct in a clear, accurate, and timely manner.
Works with clients directly to ensure staff is assisting customers with service and repair issues while achieving department goals. Handles escalated client service issues.
Provides ongoing coaching and acts as consultant to Precinct Agents and other store personnel as needed to achieve goals and high standards of customer service.
Basic Qualifications
One year of experience in diagnosing and repairing PCs or consumer electronics
One year of customer service experience
One year of leadership experience including coaching, training, and recognition
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Marketing Agent
Agent Job 37 miles from Picayune
About Us Blue Print Out is a leading agency dedicated to providing innovative advertising solutions for our diverse range of clients. With a focus on delivering creative strategies and results, we strive to maintain a collaborative and dynamic work environment. As we continue to grow, we are looking for passionate and driven individuals to join our team.
Job Description:
We are looking for a dynamic and results-driven Marketing Agent to join our team in New Orleans. The ideal candidate will be responsible for developing and implementing marketing strategies that align with our clients' goals. As a Marketing Agent, you will work closely with the marketing team to craft campaigns that engage target audiences and promote brand awareness.
Responsibilities:
Develop and execute marketing campaigns for various clients
Conduct market research to identify trends and target audiences
Collaborate with other departments to align marketing strategies
Manage budgets for marketing campaigns
Track and analyze campaign performance, adjusting strategies as needed
Prepare reports and presentations for clients and stakeholders
Foster relationships with clients to understand their needs and goals
Stay up to date on industry trends and competitor activities
Qualifications
Skills Required:
Strong communication and presentation skills
Analytical mindset with attention to detail
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
Creative thinking and problem-solving abilities
Ability to work both independently and as part of a team
Previous marketing experience preferred
Additional Information
Benefits:
Competitive salary
Growth opportunities within the company
Health, dental, and vision insurance
Paid time off (PTO) and holidays
Retirement savings plan with company match
A collaborative and supportive work environment
Wheelchair Agent
Agent Job 50 miles from Picayune
Job Details KENNER, LADescription
Job Title: Passenger Service Attendant - Wheelchair Agent
3am-11:30am
Reports To: Supervisor/Manager/Dispatcher (varies by operational size of location)
FLSA Status: Non-Exempt, eligible for overtime as governed by federal and/or state law
Position Objective: To fulfill the passenger services obligation for airline passengers who require a wheelchair either by necessity or for comfort.
PRIMARY DUTIES AND RESPONSIBILITIES:
Transport passengers safely to and from required locations remaining alert to potential hazards which may cause an accident.
Provide special assistance, general information, and directions to passengers as necessary in order to provide positive passenger relations.
Project a positive and friendly image when interacting with passengers, responding to inquiries from airlines, staff, and the general public.
Coordinate with dispatcher for assignments and gate agents regarding wheelchair assisted passengers.
Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes.
Complete incident reports for accidents and out of the ordinary events while transporting passengers.
Complete wheelchair logs to document “pushes.”
Perform other duties as required.
PHYSICAL REQUIREMENTS:
Must be able to lift, squat, stoop, push, stand, and bend throughout the course of a shift.
Must be able to lift, carry, and/or hold 75 pounds or more.
KNOWLEDGE, SKILLS, AND ABILITIES:
If over 18 a High School Diploma, GED or equivalent may be required in some locations.
Must have reliable transportation
Must have a reliable telephone number for contact.
Ability to read, write, speak, and follow verbal and written instructions in English.
Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing requirements.
REQUIRED TRAINING:
Must complete any applicable Huntleigh and airline specific training as required.
APPEARANCE:
Maintain a neat, well groomed, professional image at all times.
Meet uniform standards as required
No facial piercings
No tattoos below the wrist or above the neck.
Sports-Minded Marketing Agent
Agent Job 47 miles from Picayune
Due to our industry-leading client expanding into new markets and increasing their needs, our company is searching for a dedicated entry level Sports-Minded Marketing Agent to join our energetic team. With several years of expertise in marketing and sales, we've focused on working face-to-face with our consumers to offer them a more tailored solution to satisfy their needs. Our success lies in building genuine and honest relationships and delivering top-tier customer service.
As an entry level Sports-Minded Marketing Agent, you will work closely with top marketing and sales professionals to promote & educate on client brands. Our entry level Sports-Minded Marketing Agents are tasked to meet directly with our consumers to have a transparent understanding of what is needed to provide a more suitable service. We provide classroom-style training and are motivated to assist you in developing confident communication skills, mastering sales strategies, and creating wholesome connections with our clients and consumers. Typically, those who thrive in this role are individuals with a background in sports or have a club-related background due to the trained desire to succeed and having comfort in a competitive environment.
Responsibilities of the entry level Sports-Minded Marketing Agent:
Directly market and sell client services to potential consumers, ensuring excellent customer service
Build strong connections through effective and professional communication
Address and resolve customer inquiries with care, urgency, and professionalism
Develop product knowledge to confidently present and promote services to consumers
Participate in daily meetings with the Sports-Minded Marketing Agent team to discuss sales strategies
Network with other marketing agents and sales professionals to share tactics and improve communication skills
Qualifications for the entry level Sports-Minded Marketing Agent:
A degree in Marketing, Business Management, Communications, or as a Sports-Minded Marketing Agent is preferred but not required
Ability to communicate with consumers effectively in a direct setting
A proactive mindset with the ability to handle challenges confidently
A passion for sales and learning from other team members
What We Offer For an entry level Sports-Minded Marketing Agent:
Extensive training to help you excel as a Sports-Minded Marketing Agent
Weekly meetings with industry leaders to acquire sharper skills involving sales & customer service
A supportive and competitive environment
Opportunities to contribute ideas and lead exciting client marketing and sales campaigns
Opportunity to earn what you want through industry-leading commission incentives
Call Center Specialist
Agent Job 37 miles from Picayune
Why DelRicht Research?
Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you! We are a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and, ultimately, our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team.
DelRicht Research has been recognized as one of New Orleans Top Workplaces for 2023 & 2024! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.
Who We Are
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 25 sites throughout the United States in 15 states.
Cal Center Specialist's Main Objective: Overall, the Patient Recruitment/Scheduling Coordinator is responsible for contacting patients to provide the patient with more information regarding our clinical trials. They will then see if the patient potentially will qualify for our studies and schedule them for an initial visit at our clinics.
Job Description:
The Patient Recruitment/Scheduling Coordinator will maintain all activities related to patient contact for new and current clinical trial participants including but not limited to:
Receiving daily patient referral information from our Marketing and Outreach efforts and then call patients interested in participating in our studies (No cold calling for us! Our patients already applied for our clinical trials and you are just reaching out to confirm they qualify and schedule their appointment)
Review information regarding our current clinical trials with patients including medication, physician procedures, clinic procedures, medical conditions etc (We have great scripts that make this easy)
Schedule new patients for their initial clinic visit to see if they are a candidate for our current clinical trials
Receive incoming calls regarding re-schedules for patients
Perform follow up calls with patients as necessary
Receiving incoming calls from our Pharmaceutical Clients and provide them with instructions on how to contact site staff or physicians
If you are a social media and marketing wizard, there will also be the opportunity to help drive community engagement while building the company's brand
Spanish speakers encouraged to apply
The right candidate will:
Be self motivated! Energetic! Positive!
Focus on providing exceptional patient care and customer service
Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
Basic computer skills as all of our systems are online
Manage multiple tasks and clinical trials efficiently
Accept ownership of tasks from inception through completion and assume responsibility for personal success
The company culture you will be part of:
DelRicht Research's Core Values: Production, Humility, Consistency
Production:
We deliver on our promises
We have a bias towards action: we value independent problem solving
We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company
Humility:
We support each other relentlessly
We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do' attitude
We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
Coachable: we all love to learn, we are willing to be taught and will adapt quickly
Consistency:
We always are able to execute: we get it right the first time and promote ‘touch it once' accuracy
We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
We are calm under pressure: we can maintain stable performance when under heavy pressure or stress
Qualifications:
B.S or B.A from any accredited university preferred
Previous Research or Clinical and Medical experience is not required
Excellent verbal and written communication skills in English and Spanish is not required but a plus
A great, coachable attitude and a willingness to learn are more important than experience to us
Coffee drinkers preferred. Tea drinkers accepted.
Our team comes first so here are some of the perks and benefits at DelRicht Research:
Comprehensive Health insurance plan including Dental and Vision insurance available as well
Generous Paid Time Off that builds throughout your career with the company
401K (including discretionary match/profit sharing)
Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!
Website: ************************
Patient Testimonials: ******************************************
Is this job right for you?
Looking to kickstart a career in Healthcare or Marketing? Our Scheduling Coordinator role is a great entry level position that gives you the opportunity to build your resume! No previous experience required.
Have you always wanted to help people and give back to your community? Our Scheduling Coordinator role actively helps patients looking for additional treatment options find clinical trials in multiple states
We are a fast growing company and opportunities for advancement are always available!
Overall this role will allow you to build your resume in the following areas:
Healthcare
Medical Research
Customer Service
Marketing
Meeting Key Performance Indicators
Pay Structure:
The total compensation package for the Scheduling Coordinator role includes a Base Salary, plus Commissions paid at each payroll, plus Bonuses opportunities available weekly & monthly and our Benefits package listed above.
Base Pay = $33,000+/ year
Weekly/Monthly Bonus Opportunities available!
Commission and Bonus Opportunities Available Immediately Average Ranging from $10,000-21,000K / year with no cap.
DelRicht Research provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Experienced Insurance Sales Advisor - Personal & Commercial Lines
Agent Job 19 miles from Picayune
Replies within 24 hours Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Location: Slidell, Louisiana
Hours: Monday - Friday, 8:30 AM - 5:00 PM CST
Position Overview:
We're seeking an experienced, licensed Insurance Sales Advisor who knows how to build relationships and close deals. You must have solid experience in Personal Lines insurance and either existing knowledge of Commercial Lines or a strong interest in learning and growing in that area. We'll support your growth, but you need to bring the drive, professionalism, and accountability.
This is a client-focused, educational sales role - and leads are provided. No cold calling or outside prospecting required. Your job is to connect, educate, and help clients protect what matters most.
We are actively focused on growing our Commercial Lines book, so this is a great opportunity for someone who wants to broaden their skill set and income potential.
Key Responsibilities:
Handle inbound and provided leads to quote and bind personal and commercial insurance policies
Educate clients on coverage options and guide them in making informed decisions
Conduct account reviews and identify cross-sell or upsell opportunities
Provide exceptional service and follow-up to retain and grow client relationships
Meet and exceed individual sales goals and agency accountability standards
Collaborate with team members and contribute to the agency's overall success
What We Offer:
Competitive base salary + commission structure with unlimited earning potential
Provided leads - no outside prospecting or cold calling required
Access to multiple markets for all lines of business
Clear expectations and a supportive team environment
Career growth opportunities, especially in expanding your commercial lines knowledge and book
No mandatory nights or weekends - stable, Monday-Friday schedule
A professional, family-like office culture (bonus points if you love dogs - Jax & Dixie, our office mascots, are part of the team)
What We're Looking For:
Active Property & Casualty License (required)
Minimum of 1-2 years of personal lines agency experience (independent agency experience preferred)
Commercial lines knowledge OR interest in learning and writing commercial business
Strong closer with excellent relationship-building skills
Tech-savvy and able to multi-task in a fast-paced, structured environment
Organized, accountable, and goal-driven
Available to work in-office during business hours
About Us:
All Saints Insurance is an independent, locally owned insurance agency committed to delivering top-tier service and protection to our clients. We're big on accountability, transparency, and doing what's right for our clients - and we're growing our team.
Our Culture:
At All Saints Insurance, we don't believe in high-pressure sales - we believe in education, service, and protecting our clients' best interests. We hold each other accountable, work efficiently, and celebrate wins together.
Want to hear from our team?
Visit bit.ly/ASIteamhiring to see why our team loves working here.
Ready to grow your career with us? Apply today! Keep an eye on your inbox (spam included)
**Wanna stand out from the crowd? - send an email to ****************************** with a brief cover letter on why you'd be an amazing fit for our **team!
Reservations/Ticket Booth Agent
Agent Job 37 miles from Picayune
Responsive recruiter Benefits:
Dental insurance
Free uniforms
Health insurance
Vision insurance
Flexible schedule
Paid time off
EOE/Drug Free New Orleans Paddlewheels, Inc. is seeking a Reservationist for their Howard Ave office in New Orleans, La.
The candidate will be rotating between the office, Ticket Booth-Creole Queen, and should be able to work a rotating flexible schedule.
The successful candidate will have a good work ethic and an outstanding personality while being able to handle difficult callers.
The successful candidate will have extensive knowledge of New Orleans culture, tourism/events, and navigation of city streets.
Qualifications/Education/Skills :
High School Diploma or equivalent.
Must be able to work flexible shifts including holidays, and weekends.
Previous customer service experience.
Ability to read and understand English.
Ability to sit or stand for an 8 hour shift.
Excellent communication skills.
Strong computer skills required.
Previous sales experience strongly preferred
Extensive knowledge of tourism and the New Orleans area
Job Purpose :
Per cap sales, third-party sales, call center sales
Booking of reservations for customer requests
Responsible for answering incoming calls and customer inquiries and responding to email requests
Responsible for addressing customer concerns and issues, and escalating when necessary
Responsible for all administrative duties, as assigned
Responsible for meeting personal and team sales goals
Responsible for daily inventory management
Essential Functions :
1.1 Customer Service
Proper phone etiquette
Handle each call with high customer service skills
Handle each customer call as thoroughly as possible, escalate if necessary
Provide constant communication between Operations Supervisors, drivers, dispatchers, and customers
1.2 Time Management
Manage the flow of call volume
Manage call times
Prioritize job assignments (agreed upon with Supervisor)
Completes job assignments on time
1.3 Sales
Answer any questions proposed by visitors concerning the city and Hospitality Enterprises products
Discuss upsells on every call
Analyze, by company, daily per cap reservations for discrepancies, payments, and confirmations; per reservation audit procedure
Meet daily and monthly sales goals
Meet team goals as measured by department sales
1.4 Problem Solving
Use creative solutions to resolve customer concerns and problems
Makes suggestions to the team and supervisor for workflow improvements
EOE & Drug-Free Workplace
**It is not our practice to ask for personal information before our onboarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **
Compensation: $13.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Call Center Agent - Oasis Hotel at Centennial Plaza
Agent Job 38 miles from Picayune
Job Details Centennial Plaza - Gulfport, MS Full-Time/Part-Time $14.00 - $14.00 Hourly AnyDescription
The Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check- out for each guest of the resort. Process all payments according to established resort requirements. Provide information to any guest or visitor inquiries in person or via the telephone. In addition, he/she is expected to complete daily checklists and practice aggressive hospitality and courtesy at all times.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications:
High school diploma or GED.
At least two years of related guest service experience, with one year of hotel experience preferred.
Excellent communications skills in English, in person, on the telephone, and in writing.
Professional appearance, well-groomed within company guidelines.
Proficient computer skills, with knowledge of Visual One Property Management System preferred.
Outstanding listening and implementing skills.
Excellent organizational and time management, decision-making and planning skills.
Able to multi-task and maintain upbeat and positive working relationships while providing excellent guest service.
Ability to be a team player and a leader given the time and task.
This can be a full or part-time position. The schedule will be based on business needs so flexibility in scheduling is required. The Resort operates 24 hours per day and seven days a week. Including Holidays and weekends.
Essential Functions:
Responsible for providing prompt yet personal service at times of check-in & check-out
Approach all encounters with guests, employees and members in a professional and personalized manner
Maintain regular attendance in compliance with Centennial Plaza Standards, as required by scheduling, which will vary according to the needs of the resort
Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations
Help management apply the credit policy and guest billing policy
Actively participates in daily briefings and meetings
Expected to conduct oneself in a discrete manner in all guest areas
Ensures that the safety & confidentiality of all matters pertaining to guests and members are met in accordance with resort standards
Know all resort emergency procedures
Identify and solicit potential new FPC members
Understand and communicate promotions and enhancements effectively with Service Professionals and guests
Build rapport with VIPs, FPC members, distinguished visitors; escort guests to rooms, make welfare calls, encourage feedback throughout their stay
Offer to handle special arrangements during guest stay; coordinate future visits
Maintain database of guest preferences, habits, special dates
Actively participate in training and continuing education related to the Front Desk
Complete projects in a timely manner as required by the Front Desk Manager, and Supervisors
Be able to participate proficiently in functions outside ones department when called upon
Other duties as required or assigned.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects and researches data.
Design - Demonstrates attention to detail.
Customer Service Adheres to the Resorts Service standards.
Interpersonal Skills - Focuses on solving conflict, not blaming.
Oral Communication - Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively.
Teamwork - Contributes to building a positive team spirit.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Adaptability - Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Asks for and offers help when needed.
This performance requires a high level of situational awareness at all times. Working in/around the parking structure requires a high level of situational awareness as the constant movement of vehicles and other factors can present a severe hazard.
Education and/or Experience: High school diploma or general education degree (GED); or minimum of one year hotel/resort experience; or equivalent combination of education and experience.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on- one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills Proficient with computer systems such as Visual One PMS and InfoGenesis POS Systems.
Certificates, Licenses, Registrations: None
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.
May be required on a continuous basis, sit at a desk for long periods of time in front of a computer screen; intermittently twist to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis.
The incumbent should be able to stand continuously for periods over 1 hour.
Incumbent must be able to communicate clearly. Long hours sometimes may be required. Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Continual walking.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers, guest, and members.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
Travel: No travel is expected for this position.
Field Collections Agent
Agent Job 37 miles from Picayune
The Field Collections Agent is responsible for providing professional customer service while meeting revenue targets and performance objectives. This role involves conducting field collection visits, advising customers on payment options, resolving disputes, and ensuring accurate record-keeping. The ideal candidate will have a strong ability to work independently, handle customer inquiries effectively, and demonstrate persistence in managing payment negotiations.
Essential Job Functions
Provide a consistent and professional level of service at all times
Meet or exceed revenue targets and performance objectives
Conduct field collection visits within the assigned region as scheduled
Advise and guide customers on available payment options for debt resolution
Handle customer calls promptly and professionally, updating records accurately
Ensure accurate and efficient data entry of customer-related information
Take ownership of dispute resolution, ensuring concerns are properly addressed and all relevant parties are notified
Clearly explain lease terms to customers when necessary
Engage with customers who may be resistant to contact, maintaining professionalism, tact, honesty, and persistence
Assess and determine the appropriate course of action when negotiating payments
Complete administrative tasks to support the efficient operation of the department
Adhere strictly to company policies and procedures to ensure compliance with all requirements
Other duties as assigned by leadership.
Competencies
Ability to work independently and prioritize workload effectively
Persuasive, persistent, and self-motivated
Demonstrates empathy, assertiveness, tact, and resilience
Capable of building rapport with individuals from diverse backgrounds
Accurate typing speed of at least 45 words per minute
Adaptable to a fast-paced and ever-changing environment
Strong communication skills via phone and email
Must have a team-player attitude
Education/Experience
High School diploma or GED required
Minimum of two years of customer service experience
Knowledge of billing and collections procedures
Experience with Salesforce is a plus
Proficiency in Microsoft Outlook is required
Valid state driver's license and a clear driving record required
Must have reliable transportation
Proficiency with Google Workspace preferred
Strong written and verbal communication skills required
Exceptional customer service skills required
Physical Demands
The physical requirements outlined are essential for performing the core duties of this role.
Primary responsibilities involve regular speaking, listening, standing, walking, using hands to handle or feel objects, and reaching with arms.
Occasionally, the role may require sitting, climbing, balancing, stooping, kneeling, crouching, or crawling. Employees must be able to frequently lift and move objects weighing up to 10 pounds and occasionally up to 40 pounds.
Vision requirements include the ability to focus at close and long distances, distinguish colors, maintain peripheral awareness, perceive depth, and make precise focus adjustments.
The ability to drive and operate a motor vehicle on company business or on behalf of the company
EEO Statement
PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources at **************.
Base Salary$18—$19 USD
Account Service Representative
Agent Job 40 miles from Picayune
Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you'll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there's only room for the most talented and driven team members.
Responsibilities
"Customer Inspired" isn't our slogan - it's our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have:
* A relentless obsession to be the best in our industry
* A winner mentality determined to outsmart and outdo competitors
* A single-minded commitment to unbeatable customer experiences
* An unapologetic passion for innovation and technology
* An uncompromising drive toward continuous improvement
* A steadfast devotion to doing the right thing the right way
* A deep-seated dedication to accountability and ownership
What you will get:
* Your sales efforts will not go unrewarded. Our average total compensation for our account service representatives is over $50,000 annually with an uncapped commission structure when monthly goals in wireless, home services, and business sales are exceeded.
* In addition to our hourly and commission structures, we want to invest in your future. Grow with us through our tuition reimbursement/assistance programs, advance in our company with management training programs, or excel right where you are with our retail sales team.
* Prepare for your future with best-in-class retirement benefits like our Employee Stock Ownership Program (ESOP) and 401k, along with extensive medical, dental, and vision insurance options.
What we will expect:
* We strive to engage the exceptional and embrace operational excellence to deliver connectivity and technology solutions that advance our communities and better our customer's lives.
* Alongside your team, you'll dominate the telecommunications industry and reap the awards of achieving your sales goals.
* Our vision is to be the best at what we do. That requires working with passion, drive, and a dedication to results; we expect exceptional customer service with the highest level of integrity in all business practices.
Qualifications
What is required:
* One year of customer service or sales experience or a bachelor's degree or equivalent.
* Excellent communication skills.
* A passion for technology is a must - you will have to stay current on the latest devices and plans to be the consultant for our wireless and home services customers.
* Ability to work an irregular schedule - this position is full time with rotating shifts and includes some evenings and Saturdays.
What is even better:
* Two or more years of experience in sales or providing customer-facing solutions in a fast paced or retail environment.
* Proven track record of goal attainment and professional advancement.
Physical Requirements/Working Conditions: Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing computer screen.