Agent Jobs in Penfield, NY

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  • Customer Service Representative

    Planet Professional

    Agent Job 11 miles from Penfield

    We are seeking a Customer Service Representative to deliver exceptional service to both internal team members and external clients through various tasks. Key responsibilities include handling customer calls and promptly resolving issues; data entry; assisting with account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound calls to gather information or provide follow-up to resolve customer concerns; and occasionally handling miscellaneous projects. Must: 1+ years of customer service experience High School Diploma/GED Preferred: Experience with managing heavy inbound and outbound calls and transferring calls 3+ years of business-to-business account support Proficiency in Microsoft Office (Word, Excel, Outlook) and internet/intranet usage Experience in proofreading and editing documents Bachelor's Degree preferred
    $31k-40k yearly est. 17d ago
  • Customer Service Representative

    AP Rochester 3.8company rating

    Agent Job 8 miles from Penfield

    Excellent opportunity for experienced call center customer service representatives! We are currently working with a westside organization looking to add someone to their Call Center staff. The customer service representative plays a crucial role in the organization by directly interacting with customers, ensuring exceptional customer service, and fostering positive interactions with all callers. This service provider is well-known in the Rochester area! There is a 3-week training class Mon-Fri with hours of either 8-5 or 7-4. The normal shifts are Tuesday through Saturday . The pre-employment requirements are a background, alcohol, and drug test. This position is on site with no opportunity for remote or hybrid. Responsibilities Answer or make calls to clients to learn about and address their needs, concerns, or other questions about products or services. Respond efficiently and accurately, engaging in active listening to callers to provide assistance while helping them feel supported and valued. Schedule or update appointments in the computer system. Document clear and concise notes in clients' profiles in order to communicate precisely to the technicians and technical leadership team. Understand and strive to meet Contact Center metrics while providing excellent customer service. Education High school diploma or equivalent required Experience Minimum of 1 year of customer service experience in a call center environment (no retail or hospitality customer service) Knowledge, Skills, Abilities, and Other Characteristics Excellent listening skills Strong communication skills Ability to document each call quickly and accurately in the system Personable and empathetic demeanor Able to utilize various software programs
    $30k-38k yearly est. 2d ago
  • *Part Time* Airport Agent - Customer Service

    Envoy Air Inc. 4.0company rating

    Agent Job 8 miles from Penfield

    Come and work for Envoy Air, an American Airlines Group Company, at ROC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate - $16.01 / HR Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy * 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level * Both full-time and part-time positions available * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds * 18 years or older * High school diploma, GED, or international equivalent * Ability to pass a pre-employment drug screen and background check * Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $16 hourly 13d ago
  • Customer Success Representative

    New York Communications Group 4.2company rating

    Agent Job 5 miles from Penfield

    We have an urgent need for a Customer Success Representative to join our team and play a crucial role in ensuring our customers have exceptional experiences. With years of experience in implementing successful customer success and sales strategies, we are ready to hire, train, and develop someone with the drive to excel and have them become a lasting and vital part of our Customer Success Representative team! As a Customer Success Representative, you will play a critical role in delivering exceptional customer service while driving sales growth. Your daily responsibilities will include face-to-face customer engagement, addressing customer needs, and promoting telecommunications services to increase brand awareness and market share. This role is ideal for a results-driven individual with excellent communication skills, a passion for delivering outstanding customer experiences, and the ability to work in a fast-paced environment. Responsibilities of a Customer Success Representative: Engage in daily face-to-face customer service and sales interactions with customers. Meet and exceed assigned sales goals within your territory. Build brand awareness by effectively promoting various telecommunication services. Identify customer needs and recommend suitable products and services. Generate promotional events to enhance brand visibility and drive sales growth. Foster and maintain positive relationships with partnered retailers. Skills & Experience Needed to Succeed as a Customer Success Representative: A proactive approach to ensuring customer needs in a timely manner Adaptability to excel in a fast-paced sales and customer service environment Flexibility to adapt to a changing & competitive environment Self-starter mentality Competitive mindset to drive success in sales targets and Customer Success Representative team objectives Leadership experience in a team or related setting is a plus Qualifications for a Customer Success Representative: High school diploma or equivalent, 1-2 years of experience in a sales or Customer Success Representative role is preferred Reliable transportation to the office Excellent written and verbal communication skills Outgoing personality with a proven ability to work in a team setting & independently #LinkedIn-OnSite
    $38k-56k yearly est. 7d ago
  • Logistics Agent

    Monroe Medi-Trans 3.3company rating

    Agent Job 8 miles from Penfield

    Join our Team! Monroe Ambulance offers a family-friendly environment where you can support your local community. Here you'll find all departments work together as a team to live out our core values: quality, compassion, and integrity. About the Opportunity Full Time Rate of pay $17.25 - $20.25 per hour Overnight schedule provides a $3.00 stipend on top of the pay rates listed above. We offer 12-hour shifts. Rotating schedules of 2 days on 2 days off Comprehensive benefit package - including 401k with company match, paid time off, medical, dental and more! Position Overview This position disseminates medical equipment to all staff through the inventory control system and is responsible for routine cleaning and inventory of ambulances Essential Job Functions Disseminate disposable and durable medical equipment to employees as needed Receives orders from suppliers accounting for items received and placing them in stock Trips as needed to area facilities to collect durable equipment left behind Cleaning vehicles that are not in use and performing an inventory check of equipment on each vehicle Launder cleaning supplies and linen as necessitated Filling oxygen tanks with cascade system Ground Maintenance (Shoveling, Plowing, Salting, etc.) Building cleaning and maintenance as assigned Requirements Requirements High school graduate Basic math skills Basic computer skills Able to complete a pre hire physical exam including fit test and pass a drug screening PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Potential exposure to communicable diseases, blood borne pathogens, and airborne pathogens. Monroe Ambulance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law.
    $17.3-20.3 hourly 16d ago
  • Customer Service Teammate

    Go Car Wash

    Agent Job 8 miles from Penfield

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation: Teammates in this role typically earn a base pay of $15.50 - $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.5-17 hourly 60d+ ago
  • Real Estate Showing Agent

    Showami

    Agent Job 8 miles from Penfield

    Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Rochester and surrounding areas to assist with various real estate tasks. Requirements: You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Rochester area. You must be able to show homes using an electronic lockbox Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown. You can apply for this job if you meet the above requirements. Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in New York. To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable) If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed. Respond to this job posting to get more information.
    $95k-128k yearly est. 32d ago
  • Insurance Advisor

    Meron Financial Agency

    Agent Job 8 miles from Penfield

    Are you looking for financial freedom, flexibility, and unlimited income potential? Meron Financial Agency is hiring motivated individuals to join our growing team! No experience? No problem! We provide full training and exclusive leads-no cold calling required! Who We Are: • A leading insurance agency providing cutting-edge technology, training, and support • Partnered with top-rated carriers to offer clients the best coverage • A team-driven culture that rewards effort with high commissions and leadership opportunities Client Acquisition: • Exclusive, high-intent leads provided-no cold calling required • Clients come to you through targeted digital marketing and in-house lead generation • Many advisors earn $120K+ in their first year Client Fulfillment: • Use our technology-driven CRM to connect with clients from home • Virtual appointments allow you to serve clients anywhere • Full-time advisors connect with 10-15 families weekly • Ongoing training and mentorship to ensure your success Advisor Compensation: • Earn $1,000+ per issued policy • Commissions start at 80% and grow up to 130% • Paid daily with most carriers • Additional bonuses, residual income, and paid incentive travel • Vested from day one with the opportunity to own your agency What We Provide: - Leads Provided - No need to rely on friends & family - Work From Anywhere - Set your own schedule - Technology & CRM Tools - Manage your business with ease - Path to Agency Ownership - Build a business, not just a job - Ongoing Training & Mentorship - We help you succeed If you're motivated, coachable, and ready to control your income, apply now! Let's build your future together!
    $120k yearly 12d ago
  • Customer Service Agent - Microtel Inn & Suites Farmington

    Indus Group 4.0company rating

    Agent Job 13 miles from Penfield

    Full-time, Part-time Description Are you a guest focused individual with a Caring attitude? Do you want to be part of a company that provides Flexibility? Opportunities for Growth are just one of the many reasons to join our winning team, where Loyalty is rewarded, and Respect is at our core. We'd love to discuss a future with you at Indus Hospitality Group. Benefits: -Full and Part-Time opportunities with a flexible schedule -Paid training -Company provided uniforms -Comprehensive benefit packages for Full time positions -Earned Sick/Vacation time -Holiday Pay -Competitive wages -brand available discounts General Accountabilities: -responsible for all assigned job duties as described in our company policies and procedures -adheres to all brand guidelines -responds to all guest requests for service and amenities. -responsible for any other duties as assigned by management. About Indus Hospitality Group: Indus Hospitality Group has grown substantially over the last four decades, contributing to regional economic development through its portfolio of over 75 properties, including hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. Our success stems from a commitment to our employees' growth, loyalty, respect, flexibility, and caring, offering a career path, not just a job. Our team's excellence has been recognized with numerous national and regional awards. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Computer Skills To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Ability to communicate with others in a clear and professional manner. Certificates, Licenses, Registrations Maintain a valid New York State Drivers License with no major violations (select service properties only). Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Ascend, descend, work at heights, traverse Move about or to, position self Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $16-$18/ HR
    $16-18 hourly 16d ago
  • Customer Experience Representative

    Gonetspeed

    Agent Job 8 miles from Penfield

    Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES: Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time. Experience in dealing with challenging interpersonal situations using flexibility to create positive change. Strong face to face, written and verbal communications skills. Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE: Two years of experience in direct or related industry. Associate degree in business or a combination of education and experience. Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit. $20 - $20 an hour Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
    $20-20 hourly 10d ago
  • Automotive Cashier/ Rental Agent

    Van Bortel Subaru

    Agent Job 8 miles from Penfield

    Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area. Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future. All inquires should be directed to the hiring manager, Stephen Mueller. Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability Mentorship Program Growth opportunities Paid Training Life Insurance Legal Services provided Employee vehicle purchase plans Health and wellness Discounts on products and services Responsibilities Greet incoming service customers Treat every visitor to the dealership as our guest, regardless of dress, style or race Ensure that each customer's experience meets Van Bortel Standards Monitor service waiting area Schedule appointments for service customers Work closely with service advisors and porters to assist customers dropping off and picking up vehicles Open and close rental agreements, tracking use of rental fleet Process cash and credit transactions for service customers Prepare service invoices for review by warranty department File service invoices and daily paperwork Work cooperatively with other departments and internal teams Maintain a tasteful, well-groomed and professional appearance in keeping with Van Bortel Standards Ensure that service areas are clutter-free Maintain cleanliness and presentability of customer areas Other duties as assigned Qualifications Possess excellent listening and communication skills Possess an outgoing and positive personality Possess computer literacy skills Possess strong math skills with the ability to handle financial transactions Possess a professional appearance in keeping with Van Bortel Standards Possess a punctual nature and ability to handle schedule flexibility and dynamic work environment Possess previous retail cashier and customer service experience, preferred Possess a valid driver’s license and clean driving record with dependable transportation to work We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $34k-55k yearly est. 2h ago
  • Automotive Cashier/ Rental Agent

    Van Bortel Subaru of Rochester

    Agent Job 8 miles from Penfield

    Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area. Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future. All inquires should be directed to the hiring manager, Stephen Mueller. Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability Mentorship Program Growth opportunities Paid Training Life Insurance Legal Services provided Employee vehicle purchase plans Health and wellness Discounts on products and services Responsibilities Greet incoming service customers Treat every visitor to the dealership as our guest, regardless of dress, style or race Ensure that each customer's experience meets Van Bortel Standards Monitor service waiting area Schedule appointments for service customers Work closely with service advisors and porters to assist customers dropping off and picking up vehicles Open and close rental agreements, tracking use of rental fleet Process cash and credit transactions for service customers Prepare service invoices for review by warranty department File service invoices and daily paperwork Work cooperatively with other departments and internal teams Maintain a tasteful, well-groomed and professional appearance in keeping with Van Bortel Standards Ensure that service areas are clutter-free Maintain cleanliness and presentability of customer areas Other duties as assigned Qualifications Possess excellent listening and communication skills Possess an outgoing and positive personality Possess computer literacy skills Possess strong math skills with the ability to handle financial transactions Possess a professional appearance in keeping with Van Bortel Standards Possess a punctual nature and ability to handle schedule flexibility and dynamic work environment Possess previous retail cashier and customer service experience, preferred Possess a valid driver’s license and clean driving record with dependable transportation to work We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $34k-55k yearly est. 10d ago
  • FT Customer Service 12p-8p #1666

    Clark Holdings/Tim Hortons

    Agent Job 29 miles from Penfield

    We are searching for friendly and energetic full-time Customer Service Team Members to join our Tim Hortons team at 3667 Main Street in Piffard, NY on the Evenings shifts (12pm-8pm) & (2pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Hospitality & Customer Service: Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. Ensure coffee and products are always fresh and accurate by following our REV procedures. Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: Adhere to all operational standards and guidelines for product preparation. Prepare all products accurately by following the order monitor. Communicate showcase and product needs to ensure availability for customers. Regularly monitor and record temperatures of required products. Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: Follow all restaurant policies, procedures, and standards. Practice proper hand washing techniques and adhere to sanitation guidelines. Complete all sanitation tasks as outlined. Health & Safety: Work in compliance with occupational health and safety legislation. Follow safe work practices and procedures. Use required personal protective equipment. Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: Excellent customer service skills with a friendly and welcoming attitude. Ability to work in a fast-paced environment with a sense of urgency. Strong communication and interpersonal skills. Ability to work on a team and with multiple employees. Attention to detail and ability to accurately process orders. Willingness to assist with training new employees. Physical Requirements: Frequent reaching and manual dexterity. Continuous standing on tiled surfaces. Use of headset for order processing at the drive-thru. Ability to stand for long periods. Frequent walking and occasional lifting of supplies/products. Exposure to cold and high heat temperatures. Other: Regular and predictable attendance is an essential function of this job. Working with multiple employees, serving & preparing a variety of food and beverages for customers, and interacting directly with customers and other employees is an essential function of this job. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $28k-36k yearly est. 18d ago
  • Insurance Advisor/Producer

    Lawley Services Inc. 4.1company rating

    Agent Job 38 miles from Penfield

    These are the fun damental components of the job: Prospects, solicits, quotes and consults for new Commercial, Personal and Benefit Insurance accounts Counsels and markets to existing clients Prequalifies insurance prospects for insurability and quality of risk Reviews expirations, endorsement, claim, audit and cancellations with Account Manager Completes all required applications and documentation; obtains signed application Other fun ctions of the job: Expand and grow in your role when supporting miscellaneous duties as requested Skills / traits that we value for this role: Minimum of three (3) years' experience in a similar or related position Extensive sales skills and customer service focus Ability to generate new business sales, retain existing business and cross sell other lines of business Relevant understanding of insurance documents and policy forms Pertinent knowledge of rating procedures, coverages and industry operations to effectively manage, maintain and write assigned client and prospect lists Pertinent knowledge of insurance markets and special programs Property/Casualty license; Insurance designations preferred Extensive computer skills and knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook Independence and ability to function well on a team Incredible attention to detail and organizational skills Positive attitude, even in a high stress environment A need to make customers and coworkers feel important and valued Capability to work quickly and efficiently Methodical, yet swift decision-making skills especially in regard to prioritization Participates in projects on an as-needed basis Precise communication skills, even under time constraints A bit about Lawley! We are not a call center environment We achieve success by building genuine relationships together, with our teams and clients We are a family owned insurance broker (nearly 70 years!) We are deeply committed to the communities we serve and love to get involved We work hard and play hard!!! Why Lawley? Competitive commission structure with opportunity for residuals AND ownership in your book of business! Expansive Benefits (Medical, Dental, Vision-and SO many more) Company 401K contribution received starting Day 1 (for participants 21+ years old) Sales performance coach, educational support, career development, and growth opportunities Schedule flexibility, and unlimited PTO Job Security (we've never had a lay-off, even during the pandemic) Comfortable, family-oriented culture, with an emphasis on work life balance and support Fulfilling opportunities that align with your career path and our business needs Compensation for our production/sales positions are based on commissions. In some hiring situations, we may choose to invest and offer an interim base salary based upon an applicant's experiences, background, and potential book of business. If applicable, a reasonable estimate of the current base salary range is $56,750.00 to $101,279.75 PLUS commissions.
    $56.8k-101.3k yearly 60d+ ago
  • *Part Time* Airport Agent - Customer Service

    Envoy Air Inc. 4.0company rating

    Agent Job 8 miles from Penfield

    Come and work for Envoy Air, an American Airlines Group Company, at ROC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate - $16.01 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level Both full-time and part-time positions available Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds 18 years or older High school diploma, GED, or international equivalent Ability to pass a pre-employment drug screen and background check Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.
    $16 hourly 11d ago
  • Customer Service Teammate

    Go Car Wash

    Agent Job 8 miles from Penfield

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 - $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.5-17 hourly 60d+ ago
  • Sports-Minded Marketing Agent

    New York Communications Group 4.2company rating

    Agent Job 8 miles from Penfield

    Due to our industry-leading client expanding into new markets and increasing their needs, our company is searching for a dedicated Sports-Minded Marketing Agent to join our energetic team. With several years of expertise in marketing and sales, we've focused on working face-to-face with our consumers to offer them a more tailored solution to satisfy their needs. Our success lies in building genuine and honest relationships and delivering top-tier customer service. As a Sports-Minded Marketing Agent, you will work closely with top marketing and sales professionals to promote & educate on client brands. Our Sports-Minded Marketing Agents are tasked to meet directly with our consumers to have a transparent understanding of what is needed to provide a more suitable service. We provide classroom-style training and are motivated to assist you in developing confident communication skills, mastering sales strategies, and creating wholesome connections with our clients and consumers. Typically, those who thrive in this role are individuals with a background in sports or have a club-related background due to the trained desire to succeed and having comfort in a competitive environment. Responsibilities of the Sports-Minded Marketing Agent: Directly market and sell client services to potential consumers, ensuring excellent customer service Build strong connections through effective and professional communication Address and resolve customer inquiries with care, urgency, and professionalism Develop product knowledge to confidently present and promote services to consumers Participate in daily meetings with the Sports-Minded Marketing Agent team to discuss sales strategies Network with other marketing agents and sales professionals to share tactics and improve communication skills Qualifications for the Sports-Minded Marketing Agent: A degree in Marketing, Business Management, Communications, or as a Sports-Minded Marketing Agent is preferred but not required Ability to communicate with consumers effectively in a direct setting A proactive mindset with the ability to handle challenges confidently A passion for sales and learning from other team members What We Offer For a Sports-Minded Marketing Agent: Extensive training to help you excel as a Sports-Minded Marketing Agent Weekly meetings with industry leaders to acquire sharper skills involving sales & customer service A supportive and competitive environment Opportunities to contribute ideas and lead exciting client marketing and sales campaigns Opportunity to earn what you want through industry-leading commission incentives #LinkedIn-OnSite
    $36k-50k yearly est. 8d ago
  • Customer Experience Representative

    Gonetspeed

    Agent Job 24 miles from Penfield

    Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.$20 - $20 an hour Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
    $20-20 hourly 60d+ ago
  • Insurance Advisor/Producer

    Lawley Services Inc. 4.1company rating

    Agent Job 38 miles from Penfield

    These are the fundamental components of the job: Prospects, solicits, quotes and consults for new Commercial, Personal and Benefit Insurance accounts Counsels and markets to existing clients Prequalifies insurance prospects for insurability and quality of risk Reviews expirations, endorsement, claim, audit and cancellations with Account Manager Completes all required applications and documentation; obtains signed application Other functions of the job: Expand and grow in your role when supporting miscellaneous duties as requested Skills / traits that we value for this role: Minimum of three (3) years' experience in a similar or related position Extensive sales skills and customer service focus Ability to generate new business sales, retain existing business and cross sell other lines of business Relevant understanding of insurance documents and policy forms Pertinent knowledge of rating procedures, coverages and industry operations to effectively manage, maintain and write assigned client and prospect lists Pertinent knowledge of insurance markets and special programs Property/Casualty license; Insurance designations preferred Extensive computer skills and knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook Independence and ability to function well on a team Incredible attention to detail and organizational skills Positive attitude, even in a high stress environment A need to make customers and coworkers feel important and valued Capability to work quickly and efficiently Methodical, yet swift decision-making skills especially in regard to prioritization Participates in projects on an as-needed basis Precise communication skills, even under time constraints A bit about Lawley! We are not a call center environment We achieve success by building genuine relationships together, with our teams and clients We are a family owned insurance broker (nearly 70 years!) We are deeply committed to the communities we serve and love to get involved We work hard and play hard!!! Why Lawley? Competitive commission structure with opportunity for residuals AND ownership in your book of business! Expansive Benefits (Medical, Dental, Vision-and SO many more) Company 401K contribution received starting Day 1 (for participants 21+ years old) Sales performance coach, educational support, career development, and growth opportunities Schedule flexibility, and unlimited PTO Job Security (we've never had a lay-off, even during the pandemic) Comfortable, family-oriented culture, with an emphasis on work life balance and support Fulfilling opportunities that align with your career path and our business needs Compensation for our production/sales positions are based on commissions. In some hiring situations, we may choose to invest and offer an interim base salary based upon an applicant's experiences, background, and potential book of business. If applicable, a reasonable estimate of the current base salary range is $56,750.00 to $101,279.75 PLUS commissions.
    $56.8k-101.3k yearly 10d ago
  • *Part Time* Airport Agent - Customer Service

    Envoy Air 4.0company rating

    Agent Job 8 miles from Penfield

    Come and work for Envoy Air, an American Airlines Group Company, at ROC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate - $16.01 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level Both full-time and part-time positions available Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds 18 years or older High school diploma, GED, or international equivalent Ability to pass a pre-employment drug screen and background check Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $16 hourly 60d+ ago

Learn More About Agent Jobs

How much does an Agent earn in Penfield, NY?

The average agent in Penfield, NY earns between $27,000 and $114,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In Penfield, NY

$55,000

What are the biggest employers of Agents in Penfield, NY?

The biggest employers of Agents in Penfield, NY are:
  1. Monroe Ambulance
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