Agent Jobs in Novato, CA

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1755 Station Address: 540 West Napa Street, Sonoma CA, 95476 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.75 - $19.75 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.

Aequor Healthcare is seeking a travel nurse RN Clinic Telemetry for a travel nursing job in San Francisco, California. Job Description & Requirements Specialty: Telemetry Discipline: RN Duration: 13 weeks 40 hours per week Shift: 8 hours Employment Type: Travel **All positions require at least two proven years experience** Aequor Job ID #1581482. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Registered Nurse (RN) - Clinic About Aequor Healthcare Aequor Travel Nursing is a premiere healthcare staffing agency that specializes in placing healthcare travelers in short term contracts throughout the US. Whether you're a seasoned healthcare professional looking for your next great adventure or just starting out and looking for your first big opportunity, Aequor has the inside track on the top jobs available in today's healthcare and clinical markets. At Aequor, our top priority is to be the best resource to help you connect with the perfect career opportunity and take the best care of you from the moment we first connect until your last shift is worked. We pride ourselves on always offering top industry competitive pay. We have positions for nationwide covering every single state and ranging from 4 weeks - 26 weeks. Benefits Weekly pay Holiday Pay 401k retirement plan Referral bonus Medical benefits Dental benefits Vision benefits

If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622

Our client are a venture back personal lines MGA who are looking to grow their underwriting team based in San Francisco. We are looking to for someone from a personal lines broking background who is interested in moving into an underwriting role. Experience within High-Net-Worth clients is an advantage If you are interested in moving into an underwriting opportunity please reach out and it would be great to share further information.

Russell Tobin's client, an online food ordering company, is hiring a Customer Support Representative in San Francisco, CA. Job Title: Customer Support Representative Job Type: Contract Pay Rate: $19.43 -$21.43/hr. Description We are piloting an exciting new offering in the health sector and are seeking a Live Operations Specialist to join our small, dynamic team. In this role, you will be responsible for ensuring flawless execution of deliveries with a 0% error rate. Your primary focus will be on proactive outreach to delivery drivers and merchants, ensuring the highest quality of service. Success in this position requires strong communication, troubleshooting, organizational skills, and a passion for learning and growing. As a strategic problem solver, you will become a subject matter expert in our new product and serve as the first line of defense to ensure that customers receive exceptional service, even when issues arise. Key Responsibilities: Proactively identify issues and potential failures, implementing mitigation tactics Address merchant and delivery driver issues with empathy, urgency, and professionalism Spearhead and execute workflows to ensure exceptional service-level agreements (SLAs) are met Identify trends and communicate findings to improve processes across teams Develop expertise in our product, processes, systems, and tools Collaborate with a team that prides itself on providing world-class customer service in an innovative industry Qualifications: Bachelor's degree or equivalent work experience 2+ years in a fast-paced customer service role (technology, hospitality, or healthcare) Strong independent work ethic and motivation Natural problem solver, able to triage undefined issues Fluent in English with above-average technical fluency (typing speed of 40 WPM) Strong written communication skills, including the ability to adjust tone for various situations (formal and casual) Proficient with Google Sheets and general tech tools Bonus Points: Familiarity with G-Suite, Slack, Atlassian, Salesforce Previous experience in healthcare Logistics: This is a fully remote position with flexible working hours between 8am - 6pm CST, Monday through Saturday The role will focus on deliveries within the CT region Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Insight Global is looking for a sharp Customer Service Representative to join a growing EV start-up in San Francisco. In this role, the CSR will be responsible for responding to email inquiries from customers (both consumer and business), and handling ad-hoc customer service tasks. This is a contract-to-hire position offering competitive hourly compensation and benefits. This role is hybrid in San Francisco, so candidates must have reliable transportation to and from the city. Responsibilities: Communicate with customers via email, chat, and phone Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in Zendesk Qualifications: 2+ years of experience in customer service Prior professional experience with Zendesk Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Job Title: Customer Service Representative (Contract-to-Perm) Schedule: Full-time Contract Duration: 4-6 months with potential for permanent hire We're seeking a dedicated and personable Customer Service Representative to join our team on a contract-to-permanent basis for our client. This role is perfect for someone who thrives in a fast-paced environment, enjoys helping others, and is looking to grow with a company long-term. You'll be the first point of contact for customers, ensuring they receive timely, accurate, and friendly support across a range of inquiries. Key Responsibilities: Respond to customer inquiries via phone, email, and/or chat in a professional and courteous manner Resolve product or service issues by clarifying the customer's concern, determining the cause, and identifying the best solution Maintain accurate records of customer interactions and transactions Follow communication procedures, guidelines, and company policies Collaborate with internal teams to ensure customer needs are met Identify opportunities for process improvement and share feedback with leadership All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Hourly Pay $22.90 - $24.90 per hour Bilingual Preferred Are you craving a career that's as dynamic and diverse as you are? Join the High-Flying World of International Airline Customer Service! Whether you're rejoining the workforce, working towards a degree, or just looking to earn some extra cash, this could be your runway to success! If you find joy in serving others and thrive in the fast-paced, international atmosphere of the airport, we have the perfect opportunity for you. As an Airline Customer Service Agent, you'll enjoy: Variety: You'll be part of a well-oiled team that manages the whole passenger experience, from ticketing to boarding. The clock is always ticking, and every departure is celebrated like a win! Flexibility: We value work/life harmony. All of our part-time employees work a minimum of four days per week and one 4-5 hour shift per day. Looking for more? There's always the opportunity to pick up extra shifts. Impressive Benefits: Although you'll be part-time, our benefits are full-time impressive. From fully paid medical health insurance for you and your dependents to a 401(k) with a company match, we've got you covered. Career Growth: We're all about nurturing talent. From this role, you can gather additional technical skills and quickly advance to a leadership position. Our Unbeatable Culture: We boast a vibrant company culture that is built on respect, trust, diversity, honesty, and transparency. From regular potlucks and happy hours to our customizable employee appreciation program, we know how to celebrate our team's exceptional contributions. Come start the adventure in a part-time service role located at San Francisco International Airport. Pay starts at $22.90 per hour. We provide a discounted BART Clipper card or employee parking permit, uniforms, and paid training to support your success. For over 25 years, Pacific Aviation has been the trusty sidekick to the world's finest airlines, providing top-notch ground handling services across a dozen airports nationwide. Our secret to success? Our standout team. So, if you're ready to embark on an exciting journey with us, apply today The Job You will join the team working out of San Francisco International Airport and be trained to support one of our airline clients (we work with several international airlines). You'll start with one airline but will have the opportunity to train with others in time. International flights typically use wide-body airplanes that hold 200-300 passengers who will need assistance from the time they check in until they board (on departures) and from aircraft exit to baggage pick-up (on arrivals). Pacific Aviation is responsible for ground handling - all the services performed for an airline and its passengers while the airplane is on the ground. We specialize in passenger services, so our agents may be working in any role that interacts with passengers in the terminal. Your Skills You are the ideal candidate if you: Spread positivity: Like a trusty co-pilot, your upbeat attitude is infectious. Enjoy Variety: You relish the chance to interact with a kaleidoscope of people from different walks of life. To qualify for the Airline Customer Service Agent opportunity, you will have: Strong communication skills - verbal, written and active listening; fluency in English; a second language is an advantage Customer service experience is preferred but not required Computer literacy with fast and accurate data entry skills; attention to detail Calmness; ability to find solutions, even when busy and/or under stress Flexibility to work a variety of shifts (early morning, afternoon, evening, and/or night) including weekends and holidays The stamina to stand for extended periods To meet the basic qualification for this role, you must be authorized to work in the U.S. for any employer. You must also pass a background check and drug test. EOE/AA/M/F/Vets/Disabled Requirements Bilingual Preferred, Any of the following English/Tagalog English/Mandarin English/Cantonese English/Vietnamese English/Thai English/Indonesian English/Hindi, Gujarati English/Japanese Applicants must be: Available to work a minimum of 4 days , per week (including weekends and holidays) Fluent in English and Preferred Language Computer literate Legally authorized to work in the United States of America (USA) Benefits Medical, Dental, Vision benefits 401k Paid Time Off Uniform Parking discount Paid Training Referral Bonus Cell phone plan reimbursement

div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Level-row" div class="form Line"div aria-label="Level" name="Level"span aria-label="Level" class="" name="level"Entry/span/div/div/divdiv class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"San Francisco - San Francisco, CA/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full-Time Non-Exempt/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Hospitality - Hotel/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Job Details and Qualifications/h2/divdiv aria-label="Job Details and Qualifications" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pstrongspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Job Summary/span/span/strong/p pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"The Reservations Agent is responsible for providing an exceptional experience by assisting all guests with selecting the most ideal room choice, additionally offering outlets options. The Agent reports to the Reservations Manager and works with all colleagues in the Reservations department to ensure all guest needs are met and exceeded./span/span/p pstrongspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Job Duties and Responsibilities/span/span/strong/p ul lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Make room reservations and assist guests with special needs/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Have a thorough knowledge of all hotel room types and facilities, Restaurant, Showroom, etc./span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Use guest history to accurately sell appropriate room types to guests/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Quote accurate rates and "up-sell" in order to meet guest needs/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Have knowledge of hotel PMS amp; CRS with the ability to work in a Windows based environment/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Communicate reservation needs to various departments as necessary/span/span/li /ul pstrongspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Required Qualifications/span/span/strong/p ul lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"2 years Hotel Reservations and/or Front Desk Agent experience/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Must be able to work a flexible schedule, weekends and holidays may be included./span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Able to read and write English, bilingual in Japanese an asset/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Ability to multi-task/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Ability to work well in a team environment/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Experience with Microsoft Word and Excel/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Responsive and genuine with guests and colleagues/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Confident with guest interaction/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Excellent overall communication and telephone skills/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Excellent typing skills/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Strong customer service skills/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Awareness and sensitivity to the concept of luxury and quality/span/span/li /ul pstrongspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Preferred Qualifications/span/span/strong/p ul lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Experience in a luxury hotel/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Knowledge of Forbes standards/span/span/li /ul pstrongspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Wage Rate:/span/span/strongspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;" $30-$35/hour/span/span/p/span/div/div/divdiv class="cl HeadSecondary"h2About Hotel Nikko San Francisco/h2/divdiv aria-label="About Hotel Nikko San Francisco" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food amp; beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko./span/span/p pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating “Fantastic Memories” (Subarashii Omoide) to our external and internal guests. Consistently ranked as a "Best Place to Work" and “Best and Brightest Companies to Work For” in the SF Bay Area. Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment./span/span/p pstrongspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Full Time Hourly Benefits/span/span/strong/p ul lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Zero-deductible Medical Plan /span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Pre-Tax Commuter and Parking Benefits/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Dental (PPO/DMO) /span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"PTO/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Vision /span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Floating Holidays/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Chiropractic and Acupuncture /span/spanspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Services /span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Birthday Pay/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Life Insurance /span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"401K Matching Program/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Flexible Spending Account (FSA) /span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"2% Company Profit Sharing/span/span/li /ul pstrongspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Hotel Nikko San Francisco Full Time Hourly Perks/span/span/strong/p ul lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Friends amp; Family Rates at Nikko/Okura Hotels/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Reciprocity Rates at Participating Hotels/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Employee Discounts in ANZU and Feinstein's at the Nikko/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Travel Assistance through Mutual of Omaha/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Free Employee Dining Room Meals/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Employee Computer Access for Web Browsing and Printing/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Fitness/Gym Reimbursement/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Employee Job Referral Program/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Employee Recognition Programs and Employee Appreciation Events/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Discounts on the following: Offsite Parking, Personal Dry Cleaning amp;/span/span span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Laundry, Movie Tickets, Amusement Park Tickets, Work Safety Shoes/span/span/li /ul pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strong Important Notice/strong/span/span/p ul lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time-to-time./span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"We are an Equal Opportunity Employer and M/F/V/D/span/span/li lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”/span/span/li /ul/span/div/div/div/div

Agent Experience (Agx) Lead | naptha.ai About the role We are seeking a pioneering Agent Experience Lead to join Naptha AI at the ground floor, defining an entirely new discipline at the intersection of AI, UX, and developer experience. In this role, you will be responsible for designing and optimizing the experience of AI agents as they interact with our platform, focusing on agent usability, effectiveness, and interoperability. This role is critical in shaping how AI agents interact with our platform and each other. You will develop frameworks for evaluating agent experience, design interaction patterns that enable seamless agent collaboration, and create metrics for measuring agent effectiveness. Working directly with our technical team, you will help ensure our platform provides an optimal environment for AI agents to operate and collaborate. Core ResponsibilitiesAgent Experience Strategy Define and evolve the discipline of Agent Experience (AgX) Develop frameworks for evaluating agent satisfaction and effectiveness Create metrics and KPIs for measuring agent experience Design interaction patterns for agent-to-agent and agent-to-platform communication Identify and resolve agent friction points and barriers to collaboration Research & Analysis Conduct systematic analysis of agent behavior and interaction patterns Study agent failure modes and success patterns Research agent preferences and optimization opportunities Analyze agent feedback loops and learning patterns Document best practices for agent interaction design Platform Design Design intuitive interfaces for agent interaction Create clear protocols for agent communication Develop standards for agent feedback mechanisms Optimize platform architecture for agent usability Build evaluation frameworks for agent experience testing Cross-functional Leadership Collaborate with engineering team on implementation Work with AI Research team on agent behavior patterns Partner with technical teams on agent integration Guide product decisions through an AgX lens Educate team on agent experience principles In this role, you're a good fit if you have: Strong background in UX design, developer experience, or related field Deep understanding of AI systems and agent frameworks Experience with LLM-based systems and their behaviors Strong analytical and problem-solving abilities Ability to think systematically about AI interaction patterns Experience with technical product design Track record of creating evaluation frameworks Excellent communication and documentation skills Required Technical Experience: Hands-on experience with modern AI agents and frameworks Understanding of LLM capabilities and limitations Familiarity with agent architectures and behaviors Experience with user research and metrics Knowledge of developer tools and platforms Understanding of distributed systems concepts Preferred Qualifications: Experience with developer platforms or tools Background in cognitive systems or AI Understanding of UX research methodologies Experience with technical documentation Knowledge of API design principles About the hiring process: Initial concept discussion Experience design challenge System thinking interview Team collaboration discussion Framework presentation Compensation & Benefits: Competitive salary with significant equity stake Remote-first work environment Full medical, dental, and vision coverage Flexible PTO policy Learning and development budget Conference attendance support Home office setup allowance Additional Notes: This is a pioneering role defining a new discipline Must be comfortable with ambiguity and experimentation Strong bias for systematic thinking and framework development Passion for improving AI system interactions Interest in shaping the future of AI agent collaboration Naptha AI is committed to building a diverse and inclusive workplace. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of background.

Pilot CBP Air Interdiction Agent Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand APPLY TODAY! Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Collecting, refining, and analyzing strategic and tactical intelligence. Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary. Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP). GS-11, 1st year annual pay - $106,588 GS-12, 2nd year annual pay - $127,754 GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). GS-11, 1st year annual pay - $115,115 GS-12, 2nd year annual pay - $137,974 GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR). GS-11, 1st year annual pay - $127,906 GS-12, 2nd year annual pay - $153,305 GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. Evaluating information rapidly and making judicious decisions promptly during in-flight operations. Developing strategies and coordinating aircraft and ground assets. Using information systems and databases to conduct information surveys, queries, update files and disseminate information. Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. Helicopter Rated: Rotorcraft Helicopter with instrument rating. Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply There Are Three Ways to Apply to Become an Air Interdiction Agent: Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at cbp_amo_********************** along with a copy of your resume; OR Apply on USAJOBS ; OR Apply on Airline Apps. Stay Updated Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

BASIC PURPOSE: Handle all telephone inquiries and reservations accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting hotel services and ensuring maximum room revenues. ESSENTIAL FUNCTIONS: 1. Answer telephone promptly and courteously. Enter guest reservations into the computer system quickly and accurately segmenting reservations into the appropriate category while using the hotel's selling strategy and knowledge of all rates, package plans and hotel services, in order to close out sale and up sell the hotel as appropriate. 2. Maintain good relations with all guests and know and implement procedures for giving special attention to VIP's & Special Club members. 3. Maintain a working knowledge of the sales and front office areas, credit policy, different room types and hotel services. 4. Monitor, sell, report closely and attempt to obtain alternate date reservations for all closed out dates by utilizing the wait list 5. Change and cancel reservations as guest request. When canceling a reservation with deposit, complete an advance deposit refund requisition. 6. Take reservations for suites, properly filling in necessary information following credit policy. Block rooms accordingly and distribute worksheet to departments involved. 7. Review group cover sheets to ensure accuracy and enter information into the computer system. 8. Report rate resistance and all problems to Director. NON-ESSENTIAL FUNCTIONS: 1. Answer letters, send brochures and information in response to guests' request. 2. Be familiar with duties of Director, Sales such as forecasting, coding, closing out and restricting dates. 3. Participate in hotel committees and task force opportunities. Knowledge and Skills: Education: A high school education or equivalent experience. Further education is desirable. Experience: Previous data entry and telephone experience is helpful. Skills and Abilities: Must possess telephone communications skills in terms of the ability to negotiate, convince, sell and influence potential hotel guests. Ability to operate a computer. No. of employees supervised: None Travel required: None Hours Required: Scheduled days and times may vary based on need.

Neurology practice in Walnut Creek seeks a Call Center team member with EPIC experience. This position is FULL TIME, Monday - Friday, 8:30 am to 5:00pm. Compensation based on experience. No matter what your job title is, the work you do at Bass Medical Group-Neurology supports the health and well-being of the men, women, and children who turn to us for care. That`s because all of us are committed to providing the best possible care experience. Join us and put your beliefs into practice. A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively, and adapt appropriately to changing priorities is a must. Requirements Qualifications: Customer Service Experience Electronic Medical Records programs (EPIC Preferred) Experience in a fast paced work environment Multiple Phone Lines Medical Terminology Experience with Medicare, HMO and PPO insurance payers Excellent verbal and written communication skills required Proven problem solving, analytical and decision making skills Strong computer skills (Microsoft Word, Excel and Outlook) Duties: Answering multi phone lines and triaging accordingly Schedule/confirming appointments Verify patient eligibility and referrals Patient registration/Sending new patient packets E-Chart Prepping Perform all administrative and direct patient care tasks in a clinical setting to patients in call center. Education/Certification Requirements: High School diploma required Administrative Medical Assistant Course Certificate and/or Clinical Medical Assistant Course Certificate preferred Associate's degree or two year healthcare degree or experience preferred but not required Experience: 1-2 years of Medical front experience preferred One year EMR preferred- EPIC Preferred

A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it's a bucket-list destination for ardent wine lovers, foodies and wellness seekers for its particularly enviable version of the "good life." Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect. Job Description Embark on an extraordinary journey as a Reservations Agent across [properties], where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio. * Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. * Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. * Maintaining complete knowledge of the resorts and other information including the following: * All resort facilities/services offered and hours of operation * All accommodations, layout, décor, attributes and locations * All studio rates, special packages and promotions * All spa treatments and offerings, their benefits and costs * Daily stats, including availability * Entertainment/special events scheduled on property and in the area * Directions to the resort from airports and other major landmarks * General info, descriptions and directions for local services, restaurants, wineries and points of interests. * Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. * Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. * Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. The starting pay rate for this position is $17.00 per hour plus incentive. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications * Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. * Ability to create professional business letter correspondence. * Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. * Ability to work cohesively with other departments and co-workers as part of a team. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge. Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it's a bucket-list destination for ardent wine lovers, foodies and wellness seekers for its particularly enviable version of the “good life.” Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect. Job Description Embark on an extraordinary journey as a Reservations Agent across [properties], where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor, attributes and locations All studio rates, special packages and promotions All spa treatments and offerings, their benefits and costs Daily stats, including availability Entertainment/special events scheduled on property and in the area Directions to the resort from airports and other major landmarks General info, descriptions and directions for local services, restaurants, wineries and points of interests. Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. The starting pay rate for this position is $17.00 per hour plus incentive. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. Ability to create professional business letter correspondence. Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. Ability to work cohesively with other departments and co-workers as part of a team. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge. Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0622

Our client are a venture back personal lines MGA who are looking to grow their underwriting team based in San Francisco. We are looking to for someone from a personal lines broking background who is interested in moving into an underwriting role. Experience within High-Net-Worth clients is an advantage If you are interested in moving into an underwriting opportunity please reach out and it would be great to share further information.

The role of the Customer Care Advocate is to provide an outstanding call experience to patients and providers, to educate and provide support through the device wear process. Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment Respond to inquiries, complete order fulfillment and provide information to external and internal customers and accounts Maintain a positive attitude and working relationship with all customers, patients and associates. Inbound and outbound call work as assigned Required Qualifications Minimum of 3-5 years of CALL CENTER customer service experience, in healthcare. Proficient with Microsoft Office - especially Outlook; Word, Excel and PowerPoint preferred Experience with Customer Relationship Management software; Salesforce.com preferred Candidates must possess strong verbal and written English communication skills. Patient and customer focused Coming from a current role with high daily call volume Attention to details Preferred Qualifications Must be flexible, able to adapt quickly and positively to change, able to handle a fast-paced growth company environment. Strong evidence of great customer service via phone, e-mail, fax or web modalities. Demonstrated commitment to helping people and resolve issues including those that require independent thinking and sound judgment skills not covered specifically in manuals or procedures. Strong commitment to quality. Demonstrated patience and professionalism in stressful situations. Experience in a multitasking role preferred.

The Reservations Agent is responsible for providing an exceptional experience by assisting all guests with selecting the most ideal room choice, additionally offering outlets options. The Agent reports to the Reservations Manager and works with all colleagues in the Reservations department to ensure all guest needs are met and exceeded. Job Duties and Responsibilities * Make room reservations and assist guests with special needs * Have a thorough knowledge of all hotel room types and facilities, Restaurant, Showroom, etc. * Use guest history to accurately sell appropriate room types to guests * Quote accurate rates and "up-sell" in order to meet guest needs * Have knowledge of hotel PMS & CRS with the ability to work in a Windows based environment * Communicate reservation needs to various departments as necessary Required Qualifications * 2 years Hotel Reservations and/or Front Desk Agent experience * Must be able to work a flexible schedule, weekends and holidays may be included. * Able to read and write English, bilingual in Japanese an asset * Ability to multi-task * Ability to work well in a team environment * Experience with Microsoft Word and Excel * Responsive and genuine with guests and colleagues * Confident with guest interaction * Excellent overall communication and telephone skills * Excellent typing skills * Strong customer service skills * Awareness and sensitivity to the concept of luxury and quality Preferred Qualifications * Experience in a luxury hotel * Knowledge of Forbes standards Wage Rate: $30-$35/hour About Hotel Nikko San Francisco Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko. Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating "Fantastic Memories" (Subarashii Omoide) to our external and internal guests. Consistently ranked as a "Best Place to Work" and "Best and Brightest Companies to Work For" in the SF Bay Area. Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment. Full Time Hourly Benefits * Zero-deductible Medical Plan * Pre-Tax Commuter and Parking Benefits * Dental (PPO/DMO) * PTO * Vision * Floating Holidays * Chiropractic and Acupuncture Services * Birthday Pay * Life Insurance * 401K Matching Program * Flexible Spending Account (FSA) * 2% Company Profit Sharing Hotel Nikko San Francisco Full Time Hourly Perks * Friends & Family Rates at Nikko/Okura Hotels * Reciprocity Rates at Participating Hotels * Employee Discounts in ANZU and Feinstein's at the Nikko * Travel Assistance through Mutual of Omaha * Free Employee Dining Room Meals * Employee Computer Access for Web Browsing and Printing * Fitness/Gym Reimbursement * Employee Job Referral Program * Employee Recognition Programs and Employee Appreciation Events * Discounts on the following: Offsite Parking, Personal Dry Cleaning & Laundry, Movie Tickets, Amusement Park Tickets, Work Safety Shoes Important Notice * This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time-to-time. * We are an Equal Opportunity Employer and M/F/V/D * "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."